I feel this resort was so good to us. My husband and I just checked out of this resort during the pandemic as we celebrated our anniversary and they were lovely. The remove was huge. The kitchen was equipped with everything I needed to cook. It was walking distance to the beach. It’s near really great restaurants and I just honestly love it there. I’m also grateful that we had free parking for our rental at the resort right next door. Everything about this place was perfect!

Great location, short walk to the beach, and facility was nice. The staff (Kent Young and Ryne Masuda) were helpful at offering a good price for the room, providing updates on COVID travel restrictions, and were very accomodating during our visit. It was my wife and Is honeymoon, so once they found out they provided us with a gift and a room with a better view. Overall, we had a great experience!

I reserved a space here for a very reasonable price in order to wait out my state mandated quarantine prior to spending several months with family on the island. The property accepted my reservation at a COVID special booking rate over two weeks ago, and canceled the same reservation less than three days prior to my departure. When I tried to contact the property, I was told that all resorts and hotel properties on the island are closed due to COVID, which is patently false. While a number of properties have made the decision to remain closed until the State officially reopens to tourism on October 15, Wyndham could have done a much better job with the communication and ensuring that people that booked were given sufficient lead time to make alternative arrangements. This has left such a bad taste in my mouth. I will never book at a Wyndham property again.UPDATE (10/09/20): I emailed the property after receiving a response to this review, and I still have yet to hear back. As a general rule, it’s better to withhold a response and remain silent than to offer a response and invitation you never intended to follow up on. I ended up booking at the Tropical Studios at the Marine Surf Waikiki, and one week into quarantine, and I’ve found the property to be solid and the management responsive—a stark contrast to my entire experience on this front. It’s also comparable in price with free parking for those that can make use it. My positive review will be posted for that property upon the completion of my stay.

Have always wanted to stay at the Ilikai and it lived up to expectations. Location is fantastic. Our room on the 16th floor with city view was great. You might not see the ocean, but then you dont get the blazing afternoon sun which we liked. The King with Queen Sofa Bed studio was in good condition and had everything you could need. Extremely clean!

I paid $125 a night for a studio with kitchen. Check-in was very nice, the front desk was professional and friendly. This unit is a good deal for a room of this size. There is maid service only once a week, but there are also no resort fees. I was there during the Covid outbreak so the maid service was canceled. I understand that and that did not alter my review of this place. It is worthwhile to rent at this price. There are restaurants in the hotel, a convenience store, pool, specialty shops and the beach is 2 minutes walk away. There was construction and it was loud. Ask for a room that is not impacted by the noise.

We were in room 1012 and the view was amazing! If I could buy that room and love there forever I would! The only reason I didnt give it all 5 stars is because every now and then there would be a mildew smell from the AC unit. Everything else was fantastic!

We really like where this property is located. Easy access to restaurants, shopping and the beach. The lobby and pool is very clean. We love the shops and restaurants located in the hotel. The valet service is quick and friendly. Our check in was also quick and friendly.

It was such a great stay here at the resort. We stayed for 6 nights and felt very comfortable in the room, which felt like our own studio. The kitchen with utensils and appliances were very useful. The service desk was very helpful with whatever concerns we had. The only complaint I have to make is that the wi-fi was a bit laggy, but it is okay since it is free.

Their was no hot tub, that would be nice for after the beach.The beach area was beautiful, the pool was so so. I didnt like that you had to pay $29.00 a day for a valet for your car.I wish I would have known that upped the price of the hotel a lot each day. Tell people who are booking that added fee.The room was comfortable and the bed really comfortable, and clean, that is so important.

Positive: Iconic building in a very nice location by the beach and nice stores and restaurants nearby.Negative: When we arrived there were three problems. (1) toilet was not working. The chain was off the hook and under the plunger. Therefore the water was leaking and it would not flush. I fixed this. (2) The light fixture in the main room fell off when trying to turn on the light. I fixed this. (3) The sink in the bathroom was leaking and water was falling to the floor. The maintenance folks fixed this the next day.The room was clean but not very luxurious. It is as if they had not changed the room since the Ilikai opened in 1964.

My stay was AWESOME!! I stayed here back in 2014 to celebrate my champagne birthday. At check in they gave me a pin to wear which made my visit even more special. The room itself was nice, spacious and clean. We made use of the kitchen every day that we were there. The staff were super accommodating and friendly from start to finish. Our luggage was left behind on our flight to Honolulu and once it arrived, the airport dropped it off and the bellman brought them to our room. Really outstanding service. I know this review is about 5 years late but definitely left the best impression on me :)

Staffs are superb! Excellent location close to shops and restaurants. Only downside for me is cleaning service with additional charge and only provided once during a 1 week stay

Liked the torch ceremony they had each day. Also the fireworks on Friday. Location to the beach was good. Brittany was very nice, looked after our tour needs

It was close too beach and lagoon and had a great little breakfast cafe. Otherwise, hotel is shared with several other hotels as well as residents. Very little amenities and customer services because they all work for a different part of hotel. No spa and pool is very small.

The location was perfect. Our suite was very clean, spacious and our partial ocean views were exceptional. The front desk agents were very courteous and professional. Hendrik Werner went above and beyond assisting us. We felt like we were at home. Thank you for an amazing 7 night stay 1/12 to1/20/2020

Condo guests dont get access to all amenities. Older building, definitely dated but has everything you need and is in a good location. Air conditioning is very loud, bring ear plugs.

Property is situated perfectly, not too close to noisy and busy areas and not too far from the limelight as well. Just the right location specially if you want quietness. Nothing to not like at all. Love the people and respect and helpfulness of the staff.

Love that it was center around everything from shopping to eating. The staff were friendly, helpful and the rooms were clean and stocked with everything needed in the kitchen area. Loved the view from my room, the beach was in walking distance. Couldnt have ask for more. When I come back, this is the resort I will come back to. Thank you for making memories....

My elderly mother and I had a wonderful time at the iconic Iliikai. Nice view, clean room and a friendly smile at the check in desk.

Great Resort, comfortable room with Full Kitchen and Balcony, Downtown City View unit.

The hotel was clean and close to beach. Stuff was nice and very helpful. The only thing we didn’t like was the restaurant downstairs, breakfasts tasted good but dinners were awful!!!

We had a great time there,the hotel is pretty decent,the fact that 5 o was filmed there at some point,makes it more interesting,the staff are great, specially the hotel manager because he was nice to let us check out a bit later so we can go to the tours.also RYNE was very nice and informative,,MAHALO¡!

We enjoyed our stay and all they had available on the property.

Kent and Shawn were super helpful and personal. Brittany also helped to make us comfortable immediately.Beautiful pools and many amenities!This was a perfect first “home” while we looked for our daughter’s apartment.

We were very satisfied with both the accommodations and the service personnel. Very clean and comfortable.

Authentic hawaii! Shawn was professional, friendly & accomodating!! Beautiful landscaping & great location for beach & sunsets for the price

Hidden parking charges of 28 dollars a day, It felt as though we were almost forced to attend a 90 minute open house in exchange for a 100 dollar gift card. We declined after much pressure to do otherwise. We also wanted to checkout early in the morning and could not get info on how to do so since the office was closed .The rest of the stay was very pleasant and the resort is very nice. We found the staff to be very friendly.

I would say overall this place was decent. The rooms were fine and the accommodations were good. If you are looking for a more modern resort, I would look elsewhere though. The decor felt lacking in some aspects, but it did have access to the beach and the lagoon.

The unit was close to the beach yet quiet..my only complaint was the poor elevator service

The location was very close to the lagoon and beach. We had an ocean view room which was spectacular. The beds and linens were first class and very comfortable. The suite was tastefully decorated and the kitchen was an added bonus. We also appreciate the gift from the resort and note about our anniversary. Also Shawn Tobara (guest services) and all staff went above and beyond all of our expectations. We will put this resort on our preferred list and cannot wait to return

We have stayed here 17 total days over the course of two years. Great staff, clean resort. Rooms are very nice and youre in the heart of Waikiki.

I had a wonderful stay and would recommend to others. Great location and friendly staff. We were very centrally locates too.

Well.. We gave it a 4 because of a few glitches.. Door was stuck when we arrived.. Fridge door swings open and hits the stove.. Handle on the wrong side.. BUT THE SERVICE.. ***** 5 stars! Keola.... Something very long and beautiful was on top of things and a great help. But Britney was the star! She took time to listen to what we wanted for activities and such and gave us wonderful suggestions.. And remembered when she saw us next and followed up.. Very professional and more importantly very personable! Nice job you two!

Room was adequate. Air conditioner was very loud. The office was a bit hard to locate even after getting directions . The hotel location was ideal for our purposes.

Liked the clean, comfortable room, the spectacular view.Access to check- in area is a little confusing.

This is a nice place. The pros: The people are friendly. The resort is pretty. Its close to all of the action. The cons: The hallways and elevators were roasting hot. The beds werent the most comfy and the pillows were flat. The pool wasnt very resort like, just a hole with water. We left early and went to stay elsewhere. Our backs couldnt take it

First day I came to check in at the front desk around 2 pm. They said they didn’t have any rooms available yet till 4. I waited till 4 pm since that’s normal to check in and still no room. They gave me a room an hour after 4. Like come on I had to stand around with my luggage and bags for 3 hours in a hot Illakai lobby. Then they said I would get my room cleaned on Thursday and nobody showed up at all. I have no clean towels or clean sheets after 4 days staying there. Worse customer service ever. I’ve stayed at many different hotels and never had as bad experience as this. Wouldn’t recommend this place and won’t definitely come back to this place again.

Love the kitchen and size of the room. We used the kitchen more than we expected!

The location is great; so close to Ala Moana Park and the mall.

Great location just outside the super congested part of waikiki, still close. trolley, shuttle and bus stops directly out the front door! Property is a little aged yet clean with a friendly staff. 5 minute walk to the huge mall for food or shopping and magic island with ala moana park+ beach the same distance. nice if you dont want to be over where the hotels are stacked 5 or 6 deep. really enjoyed our stay !

I really enjoyed my stay here. Loved that the hotel had a history and was proud of it. No problems with accessibility and amenities were great. Staff were extremely friendly and helpful.

Good location. Walking distance to Ala Moana Center. Room is decent but very noisy as we face the city view and the window air conditioning is a deal breaker.Staff very friendly.

The rooms were cozy and comfortable. The service from the valets and others we can encountered was amazing. Daves ice cream and the shops were really nice to have on property. Only for starts because the restaurant, Cinnamons, gave poor service, they were b out of too many menu items and couldnt make simple accommodations such as cleaning a spot on the grill to accommodate celiac needs. Vacation spots really need to accommodate this more.

Great location handy to beach, lagoon and shopping. Need to upgrade aircon in room to a modern QUIET machine. With that and an air extract over the cooktop the room would be perfect.

Pretty tired and in need of a big renovation.My special needs son had a floatation device taken from him at the pool by a clueless pool attendant. This created a lot of trauma for him and needed calls to the managenent to sort out. So needlessly annoying.Be carefull who you book with because the chain of ownership is so convoluted that you may not get what you think you booking.For example we were not allowed to use the gym. Go figure???There are so many newer and fresher places around. I would never use this place again.Main plus is that it is walking distance to Ala Moana.

Our room had a great view, thanks for the helpness of the staff when our tv stopped working

Condo and Hotel @the same time. Accessibility. Centrally located

The rooms were very nice and clean. The elevators are so slow which is frustrating when you have to wait longer than 10 minutes

I spend a great time there, everyone is very attractive,thanks RYNE you was very helpful ️

Spacious and clean rooms. Had an Efficiency Suite completely furnished. Very helpful staff to book adventures!

Bed was very comfortable . But there wasnt fresh water.yet the workers were very nice

The property was very nice love having a full kitchen and balcony very friendly staffCant really say I didnt like anything except the could offer bagels donuts or not other pastries with the coffee

Location was amazing. All staff were friendly and helpful. The pink trolly stops right in front and stops at lots of places on Kalakaua Ave and Ala Moana Shopping Center...for only 2 bucks! The Ilikai was an udderly great place to stay!

My friend and I stayed in one of their suites from June 11-19. We arrived and were instantly in awe. We had a beautiful view from our room on the 16th floor featuring the lagoon and the beach. The service was absolutely wonderful and they helped us out with everything we needed. Also aroma cafe on the bottom floor was a breath of fresh air, with their delicious food & drinks and more importantly, their care about the environment. They offered reusable metal straws with every drink and I believe the plastic they did use was biodegradable plastic. I will recommend to friends, as well as be using this hotel in the future. Thank you so much for the amazing experience.

Our room was gorgeous. The people that did the valet parking were great (its $26 a day, which there are other options if you dont mind walking but do look out for towing zones because they will tow your car). Also the people at the front were really helpful and answered all of my questions and gave great recommendations.

Older but well kept and in the heart of everything

Awesome. Clean and very comfortable. Very close to the beach. Very good customer service.

Awesome service & perfect room layout for our vacation.

The hotel from the opening sequence of original Hawaii 5 0. Still very nice

Good location, every friday fireworks right next to it

Love love love this place couldnt of beer more happy with my stay here. They have a the nicest room service people ever. They have there own little Redbox sorry of thing that you can get movies from that came with the room. They also have the best little ice cream shop in town on the bottom floor. The little old lady was super helpful and nice that you tried every flavor before you choose one

Its quite dated inside and that includes things like the air conditioning and bathrooms. We were also here 10 days and our towels, linen and complimentary things like coffee etc, were only replaced twice. So based on that its a 3 star hotel in my opinion.However, there are a lot of good things about the location itself including:- the hotel has free wifi and gives you beach towels to borrow whenever you want- there is a lot of food places nearby which is super handy- Ala Moana mall is only a few minutes walk away which was awesome for our trip- mostly the staff are very helpful except some of the security think they have a little too much power - I kept getting told off for not wearing shoes when I was just going to the coffee shop thats literally part of the main lobby. Im in Hawaii bro, I aint wearing shoes if I dont want to!- really close to a few of the more family oriented beaches, if youve got little kids then that will be handy for you, Waikiki beach can have some strong currents for the smaller kiddies, so the beaches near this hotel are much more suitable.

Clean, small kitchen in the room, fantastic view, quiet at night, upscale coffee shop with yummy breakfast options, restaurant is also downstairs, shops downstairs. Walking distance to the beach and lagoon. Great view for fireworks on Friday night. Walking distance to shopping and restaurants.

This was our best place we stayed at. We got the suite king bed. It came with a kitchen and stainless steel pan(no one provides good pans!) . The beds were comfortable! We had such an amazing stay. I would definitely stay again. Staff was super helpful and pleasant. I wish I got pictures inside, the shower was walk in shower and perfect! Most showers are so gross elsewhere! We had a street view and the noise had us never opening the sliding door but it was such a great stay, I really didn’t mind. Everything was perfect! We parked right underneath the hotel at a rate of $1 per hour at night and used the free beach parking in the day. It was perfect.

Great venue neighbouring a far from quiet beach area. Continuous Japanese wedding photo shoots a few feet from where youre quietly tanning, anyone? UGH!!The Ilikai is a superb building, manned by courteous staff... it has the unfortunate distinction, however, of being located close to a wide, quiet expanse of beach abutting the Hilton lagoon... quiet, that is, until 10 oclock comes around and beachgoers are assailed by endless Japanese wedding photo shoots, wherein the bride and groom are placed a mere few feet away from sunbathers while throngs of photographers shout out directions on what to do, where to go, when to smile. This practice is arrogant and disrespectful to the thousands who save up and slave every year to afford just a week or two of beach and sun in Hawaii.

Friendly staff, beautiful views at resort..........

Old facilities but in a good location.

I really wish that they had a spa to relax in on the rainy days.

Older building, but kept up nicely. Beautiful lobby and back patio/courtyard. Smells heavenly when you first walk in. Studio apartments are really nice! Wonderfully kept up, with really nice furnishings. Located next to the Waikiki Marina, and only a short walk from the beach and Waikiki swimming cove. Has a lovely coffee shop in the back lobby; serves smalls breakfasts to go. Beautiful views from the rooms.

Wow, what can I say about this great place? This was worth every penny. For us common folks, this was luxury. This had everything I wanted: a spacious & clean room, a full size kitchen, with utensils; a balcony; a nice & clean bathroom & courteous & kind staff. We arrived early afternoon and was greeted by a friendly porter who took our luggage and directed us to the office. We went to the office and was greeted by a smiling staff. They gave us prompt service and got us to our rooms quickly. When we got to our rooms, our luggage arrived a few minutes later and we quickly changed to relax on the beach after a long flight. For the next 7 days we were taken very good care of and every where I looked, the staff was cleaning and making the place look great. When we come back to Hawaii, this is the place we are staying.

Great location! Close to beach, close to many restaurants and ala moana shopping center. Best ice cream shop downstairs and Beautiful views.

You need to be aware that this hotel is actually a time share condo, but it in no way subtracts from the actual experience in staying here. The room is quite large, a very comfortable bed, and a large kitchenette, massive balcony. A couple of negatives is that you are restricted to only a few tv stations, there was no access to movie stations, well one negative. There are plenty of quality restaurants nearby, our favourite was Snappers, directly across the street. The lagoon was next to the hotel, and the beach was right there as well. Shopping is covered with plenty of shops and the Ala Moana centre within walking distance.

My husband and I are staying here for a week. So far so good Staff were friendly and helpful. Our room had a city view. The hotel has shops and restaurants downstairs. It is a beautiful area and central to everything- 10 mins walk to Ala Moana Ctr, Dukes lagoon and Marina are few minutes away and a number of restaurants are across the road.

Needs updating. Excellent lication.

Beautiful hotel. Ultimate in hospitality. Could be my favorite timeshare yet

The concierge is nice and accommodating. Getting beach towels is as easy as signing your name, and pool towels are the same. Its an easy-going place and its walking distance from just about anything you need. The rooms have a couple different configurations with either 2 full size beds or one queen. Both offer an additional sofa bed and a full kitchen with a full size fridge.

This was the BEST hotel i have ever stayed at the staff were so nice and it is so close to every thing that I wanted to go to

We stayed at this resort for 2 weeks in October for a late getaway. We choose it as it had a full kitchen and great location, and it did not disappoint. The kitchen was small but functional and handy for breakfast, we saved quite a bit of money not eating out every morning. The resort is situated right at the end of Waikiki beach, an area we have stayed in before so we were very pleased, it is a bit of a walk to the centre but nothing to bad. We found it was good value for money, cheaper than other resorts we have stayed in and with a better room. We had a great time and would stay here again, definitely recommended!

Great if you dont like the busy part.. mostly quiet and still close to what you need.. love the full kitchen.

Wyndham side of the hotel which we stayed in staff and restaurant and retail shops staff were great, BUT the other hotel reception staff were terrible, so was the security, concierge, valet and car rental staff (Hertz/Dollar) were extremely terrible, rude and didn’t give a shit and I have 20yrs experience in Hotels in Australia on the Gold Coast as Hotel ManagementBut our staff for Wyndham were amazing

Excellent location!!! Walking distance to everything from ice cream shops, to restaurants and basically to everything on Wikiki Beach. Staff is great! Rooms are very nice although a little dated, but all I all it was a great choice for my 1st visit to Hawaii.

Our room was spacious and very close to the lagoon which the kids loved! Just a short walk past the lagoon was beautiful Waikīkī beach. The full kitchen is a huge plus with kids and makes the stay so much easier.

One of the most beautiful states in the country. Oahu Hawaii in the Waikiki area has everything to offer. Late night relaxing, great food, entertainment, transportation, and sightseeing is fantastic.

Roomy bedroom with bathroom and separate kitchenette. Balcony with lovely views. Able to check in before the usual check in time. Check in and check out procedures stress free!

Good location. Close to everything, food, drink and the beaches. Fairly close to Gas and freeway access.I dont like that posted pool hours say 6 but they actually kick you out at 5:30 because it takes a half hour to clean the pool after you leave. Housekeeping is only once a week. A major plus if its important to you is that there is laundry facilities on every floor. Definitely a family friendly hotel as most are Im assuming since this is such a vacation spot. Friendly staff as most are here in Honolulu

Room condition is good and comfortable. Good location; very close to the beach, lagoon, and fireworks on Friday.But I found and killed two cockroaches!!! It was so so so scared. . . . .

It’s just ok, not what I think when I book this one

No parking onsite, unless you wanna pay 28 a night.... which they DONT EXPLAIN TILL AFTER YOU BOOK. Thieves in my opinion. Pool NOT accessible. Will probably NEVER stay here again!!

We were promised a ocean view but eventually got a city view with a run down studio. Bathrooms are broken. Wonder how this place is rated what it is!? The front office personnel are very hospitable. But to what avail when you dont get your moneys worth especially after having been told that the money I pay would give me a ocean view. No dishwasher in the room which they claim has a full kitchen. You dont expect me to keep doing dishes during my vacation, do you?! Definitely will not recommend this place as its rooms are run down.

Hawaii 50 Theme song plays in your head. Once we got to our room, we realized that its in its original condition. Almost. The bed is comfy. AC works. Everything shows antiquing but still in good shape. View is breath taking. Lagoon, beach, pier are right outside the door. Chain and local restaurants near by. We should not have been surprised, but everything costs more. Housekeeping is once every 4 days unless you pay more. Parking is $28 a day. Read the fine print. It just all adds up with what begins as a cost effective place to stay. Our unit has a stove top, microwave, sink, toaster, coffee pot and mini fridge. The 2 pools are great for relaxing. The second floor pool is a lounge pool. Which translates to sun bathers and toddlers. I loved it. The lady who hoped to louge away from kids, did not. It also has shade in the afternoon and evening which makes it perfect for an outside nap or just cool off after a day out and about. They keep what you see walking by or in, in stunning beauty. Enjoy each h breath taking moment on the island.

Easy walk to tons of shopping and Waikiki

Absolutely loved it here! Will be back :)

Nice view of the oceanGreat location.

Well situated Hotel right at the end of Waikiki Beach overlooking the lagoon easy access to the shops

The resort was located right by the Oceanside for quick access to beaches and the suites there were very comfortable.

This one of the oldest resort in Hawaii. Our room was newly remodeled. We had plenty of hot water. Our kitchen had coffee and plenty of dishes to use as we wish. The linen was clean and fresh. We controlled the air in the room. Wi-Fi was included and worked. Cable as well. Everything was great. The workout room was the only downfall that and one of the pools closed at 6pm. But this is a great option for vacation stay!

I was very mislead by the reviews, as it was made to look like this was one of the better places to stay in the area. If this is indeed the have low expectations. I have never stayed at place where the maid comes once every 4 days. I was there alone so it was not like there was a mess to clean but I thought that was strange. This place is also half residential/time share, so there are two different check in points, the one for the hotel part is a small office around the corner from the front desk. I would not stay here again.

Great location and really comfortable beds. The only down side is they do not have parking, only valet

Rooms are decent size, and kitchen appointed, but just what you need, nothing more, definitely not a Welks resort. Not 3 star but not 4 either, though clean. Great wifi, it seems like every room has their own router. Other pros: location, deck space, staff availability to assist and friendly. Cons: No shower shelves (really!), refrigerator door is faced the wrong way too, AC works but was an experiment, no fan in the bathroom, plus you get to look at a gross exhaust vent crude with dirt.

Very comfortable resort