The staff here is great. Super friendly and helpful. Unfortunately during our stay (due to covid restrictions) we are unable to use the pool or have housekeeping available. But they were great when we needed items in the room. Over all I recommend booking with them.

Ive been a tenant here for almost 2 years and the wifi here is almost nonexistent!!! There have been lots of days where I couldnt work from home due to their weak wifi. The A/C does not work properly. It is never at the temperature you set it at. As for the pool, it is rarely maintained that I would not allow my kids to go in it. Also, they do not have a good system for coming in and out of the parking structure even for people who live in the building. You will have to take a parking ticket every single time you come into the parking so I probably now have collected over hundreds of wasted printed tickets for absolutely no use. Then when you get out, youll also have to show your parking slip (given to you by the landlord) to the gatekeeper each time. I wish they would make a special keycard for tenants to come in and out more easily. The only thing that keeps me from moving out of here at the moment is due to Covid. I would not recommend long term rentals here.

Perfect location. Takes about 3 minutes to get to the beach. Everything is in close proximity. The views from the 33rd floor are spectacular.

This is my home away from home. I travel to hawaii every year & always stay here. I love that I have a full kitchen to use. The room is a great size, bed is comfortable & I chose the mountain view which is spectacular! Only a couple blocks from the beach central to so much. Love this place!

Beautiful view, we are at 22 floor and we got view from Expedia page. 2 rooms with full kitchen and guest room with expandable sofa makes it very comfortable for the party of 6. Good location. No ice making machine the only downside I can see.

Our family of 5 stayed 4 nights here. The facility itself is okay, nothing impressive, a little bit run-down, but the rooms were clean. Upon arrival, we didnt feel welcomed at all by the front desk staff. It didnt seem they care. no smile or the Aloha we expected. oh well, assume they were just tired of dealing with tourists... PARKING! WHAT A HEADACHE! We rented a Chevrolet Tahoe which is a little over 6 tall. If you rent a big car like ours, please do yourself a favor and dont stay at this hotel. The garage, which is a public garage attached to the hotel, only have 12 tiny spots for huge cars over 6 on the first floor. The spots were SO tight, we couldnt get out of the car on the drivers side even if everyone got out of the car before we parked. It was super frustrating to see the spot between two other gigantic cars and simply cant fit in, at MIDNIGHT, after an exhausting day! and it was not cheap, $25 a day. So add those to the cost of your overall booking. I know this garage is not run by the hotel. But it really ruined our experience and added a level of anxiety to our vacation. On top of that, the staff at this garage was super rude. My only compliment to this hotel is their housekeeping staff who are very friendly. They provided us beach towels and actually say Aloha to us in the elevators and corridor.

Great location. Good amenities. Staff was very nice and attempted to accommodate, but the property is just a bit tired. We booked a one bedroom suite with dual twins and sleeper sofa for three adults and the sofa was completely unacceptable. They are aware these are dated/broke, and literally swapped the whole sofa out to a minimally better unit. That and just a few little things (like the lack of window insulation that allowed for a wind howl throughout the night) took the shine off what could have been a more satisfying stay.

Staff was friendly, property always felt clean. It’s a great location near Waikiki beach and the zoo. Considering that it rained a lot while we were there, the movie check out system was priceless- lots of new titles. Definitely worth getting an ocean view room!

Staff were accommodating (we arrived early and they kindly stored our luggage for no extra cost until it was time to check). Location was close to eateries and Waikiki Beach without being in the thick of it. Views were amazing, pool clean and refreshing

It was ok at best, property was very clean, kitchen was well stocked with kitchen ware. Disappointing parts were there was no hot tub for the kids, no tennis courts and the pool was in the shade almost all day this time of year 1/30-2/7. Also if you have a rental car good luck on trying to find a parking lot. So plan on paying $25 a day extra to park your vehicle. The Banyan next door is a better option for kids.

Stayed here 4 nights with my family last week and had an awesome time. Loved our room! So spacious, complete with everything from kitchen stuff to bathroom items. We booked 1 room for 5 of us. Its like having a condo unit of our own but a big one! The room assigned to us had two bedrooms, bathroom, kitchen, dining table, a spacious living room, and an awesome view of the spectacular diamond head. The only thing I didnt like is that they dont have a restaurant. You have to go out to eat. But they do have a mart on the 5th floor but not open 24 hrs. Theres an ABC Store open 24 hrs not too far from the bldg so you can go there to buy food anytime somehow. Nonetheless, the location is right in the heart of Waikiki and a few distance away from Waikiki Beach so I still give it a 5 stars. This is my 2nd tour of the island and Im glad to find a home away from home at Aston Waikiki Sunset. Thanks to all the super friendly staff at the hotel. Will definitely recommend to all my friends, or better yet, Ill be back if I get the chance. :)

The room could have been much cleaner, and the hotel cleaning staff could have been much more patient with the check out. The view was amazing but the room was super small for two.

Overall everything was satisfactory. Staff were very polite and engaging. Housekeeping did miss one day of taking care of our room. I would say the 2 biggest issues were parking and resort fee. We paid $400 for the week between those 2 things and the garage for parking is attached to hotel. There is street parking if youre lucky enough to find a space. Nobody ever moves thats the issue with the parking. In closing with this review we hsd a great time except for the parking. If someway combine costs with the fees that get charged. That would be only thing would say was a downside.

We stayed here 2 years ago and enjoyed it so much we came back. Lots of shops in walking distance and the beach is just a stones throw away. And beautiful views.

Family from around the world were meeting up in Honolulu. We wanted suites with kitchens so that we wouldnt have to eat out at every meal. The kitchens were reasonably appointed and they have BBQs available as well.Our bathroom and bed were clean but the kitchen floor was not very clean and that was true of the other rooms for other family members.While the rooms look fairly fresh, the hallway and reception area are tired looking.Other reviews complained of bugs but I didnt see any in any of the rooms that I was in.The hotel is located a very short walk to the beach and Waikiki shopping. Its also only a 15-20 minute walk to a Safeway grocery store.

Great location, only a 5 min. walk to the beach. The room was clean and spacious plus a spectacular view of the Ala Wai canal, golf course and mountains.

Great view of the mountain from our room. Sun rise and view was amazing. Housekeeping did a great job cleaning up after us. The is a beautiful pool, but the walk to the beach (swimming and surfing area) was short. Food was close by. A market was close, and a real small one available in the hotel.

Beautiful views of Diamond Head. Two blocks from the beach and the beginning of food & shops.

Great atmosphere,close to the beach, comfortable beds,and breath taking views from the room!

Close to beach nice receptionists nice gym nice room.

This is for the parking garage, not the hotel. I came in at 2:30 am to park while eating at MAC, no one was there and both gates were open. I parked, went to eat, then came back to my car. When I got to the exit gate I explained I had no ticket because I was not given one. I told them when I parked and was more than happy to pay for the time I was there, but they refused and demanded I pay the $50 lost ticket rate. I refused, because thats absolutely ridiculous, how could I lose a ticket I was never given? They said I couldnt leave and made me go park by the elevator. I tried calling ProPark to explain the situation but no one answered. After about 20 minutes they finally let me leave with no explanation and no apology. Absolutely appalling experience.

Somewhat run down 2 bedroom apartment. Bathroom was very small, old and damp. Location was excellent. There were only 2 elevators and it took quite a bit of waiting time whenever we left.

Decent place to stay on a budget. Rooms are rather small, but very clean and the kitchen is a decent size. The pool is big but only gets morning sun. Very friendly staff.

Very conveniently located in Waikiki, the view from the 36th floor is superb!

Very clean and has very good amenities. Housekeeping was great as. Knocked one star because the hotel parking was horrible. Parking staff was rude. Daily parking procedure was confusing as they have a validated two ticket style. Wasnt told to keep both and up being scolded and talked down to by parking lot attendant. Luckily spoke with management and they took care of it.

Decent location, friendly people and the parking is pretty good. The balconies are nice. Having the kitchenette is nice because you can save money and make breakfast.

Older place but great staff (except for a receptionist that kept whispering, but she was nice). We were checked out but welcomed to keep our bags there and use bathrooms, showers and pool until we had to leave for a late flight!

Wonderful place to stay. Staff friendly and attentive to our needs. Amenities are nice- free beach towels, pool, daily maid service, fully equipped kitchen, in- house Mini-mart, on-site tour manager. We stay there every year.Thanks to the wonderful staff.

Downtown Waikiki. Not right on the beach, but within walking distance. Honolulu zoo less than a block away. Great view of Diamondhead and ok view of the beach. Staff was very friendly amd helpful.

We’ve had an amazing stay at Waikiki Sunset. It can be perceived it looks out dated but personally I think it compliments what Hawaii stands for. Chill, Beach, relaxing times... it’s perfect for groups or with kids. It is a little far from the main beach / shopping malls so don’t hesitate to take a trolley/ bus or walk off the delicious food you’re about to eat

The check in was efficient and smooth. Room was spacious and comfotable with all the needed amenites expected from a complete home.Will stay again.

Great place to stay, super clean and friendly helpful staff in a great location. Short walk to the beach and restaurants. Great pool with awesome views of Diamond Head on a huge pool deck level. Thanks for the awesome stay.

Spacious room with great views. Full kitchen. Helpful visitors concierge for booking tours etc

This hotel is like a condo style high rise apartment. One private king size bedroom with balcony, a living room with a full size pullout sofa bed, a kitchen with mid size refrigerator, full size stove and oven, has a microwave, dining table plus all the normal stuffs you see in a hotel room. Bathtub style bathroom, very roomy. The room is nice and clean but doesnt smell fresh, missing air freshener. Room good for couple with 2 small kids on the sofa bed. Basically you are renting a 1 bedroom condo. Didnt like the noisy AC, 32in TV. Parking fee plus daily facilities fee: includes DVDs​ rental, daily coffees/tea. Not centralize but still a walking distance. Great location if youre on tour throughout your stay; a block from tour bus and city tram pickup and drop off area. 3 blocks from the beach.

Great location. Very clean. Friendly and helpful staff.

Good location to beach very quiet.Good staff.Parking is expensive.Rooms could use a little updating.

Nice place to stay with a very helpful and friendly staff. Hotel is 3 blocks from Waikiki Beach within walking distance. Hotel rooms have a full kitchen with dishes, pots and pans, stove, full size refrigerator, full living room, separate bedroom and bathroom. Its not super fancy but it is clean. Reasonably priced. I would recommend this place if your watching your budget.

Rooms were so dirty! Tons of hidden fees and extra charges for parking. Beds were awful. They only cleaned our room like twice in the 7 days we stayed. This hotel seriously ruined our trip. The ac wouldn’t shut off in the bedroom but barely blew in the main area of the condo. Bathroom was so dirty and the tub looked like it hadn’t been cleaned well ever. Pool was small and not great. Honestly I will never stay at this hotel again. We have stayed at the banyon and it was great so we were so disappointed with this branch of the Waikiki hotels.

Great rooms great housekeeping service geest view of waikiki

Great service and located in an exceptional location.

Friendly staff and rooms are clean and spacious.

Liked the free parking. Didnt receive daily paper as advertised..Tennis court was down for renovation, which was one of the main reasons for booking this location. This should have been stated in the description.Could not use restrooms in other areas of the hotel (swimming pool, lobby).

The place is in need of a serious upgrade. I was staying there long term. House keeping was terrible. I kept having to check with the front desk to remind them that things needed to be done to the room. I went 3 weeks without anyone vacuuming or sweeping the room. Elevators were scary when in them. They would shake and a couple of times they would suddenly drop. The parking garage staff were extremely rude. The only reason I gave it 2 stars is because I enjoyed the pool. The deck was always clean and the pool was nice

The staff is very nice. We were on the higher floor 23rd floor they need to sound proof rooms as the wind whistles but after awhile it becomes white noise. Has a pool area as well as deep in Waikiki central to lots of restaurants and big city views

Great place to stay

Two rooms With kitchen is a plus. Ocean view Room on top floor is great.

Hotel seems to be pretty nice. It is condo style, and has a full kitchen. Our room has two queen beds and a queen couch. The lobby and Halls are somewhat shabby, but the rooms are in good shape and clean. It is two blocks from the beach, and has great views of the ocean and Diamond Head. I would stay here again.

Dream vacation. Was lucky enough to experience the great site seeing and ok food. The food here can be better. Food and drinks are over priced from where I am from. Roof tops on some buildings and houses need work on. Nature is great here though. Tourist package needs work also. Not enough nature and sights to see on them tours.

Awesome views, great location!

Stayed 37 days for work, Mahalo to Ty Realty for the accommodations! The Sunset staff was very friendly and helpful to our needs.The Sunset is centrally located in Waikiki and a easy walk to the beach and hundreds of places to eat, shop and visit.The room was cleaned twice a week (our arrangement thru Ty Realty) the room was neat and orderly. I had an odd number room, East facing overlooking the pool and mountains. During the winter, beautiful Rainbows most days. West facing (even number) rooms have a beautiful view of Diamond Head to the South and limited views of the ocean and sunsets. The grilling area was our favorite spot to gather in the evening. Beautiful views of Diamond Head, see pictures below.Ty Realty & Aston Waikiki Sunset are No-Ka-Oi in my humble opinion. Mahalo

Overall, the hotel worked for our stay. We did love the view and the room was clean enough. The beds were fine. I think housekeeping came? We would see the bed was made but nothing else. I was surprised how easy it was to get an elevator on the 32nd floor. The parking situation was a nightmare, with a very mean parking attendant who expected us to magically figure out their crazy parking system. I dont know that I would pick this option again, but maybe for the right price.

Was a good stay for 5 days but also they did not tell us untill last minute that we had fees owing so make sure you make sure that everything has been paid and there is no hidden fees .

This is a great place to stay in Waikiki. I stayed on the 36th floor, which came with multiple rainbows appearing in the morning. There is no restaurant, but there is a pricey mini-mart on the 5th floor to accommodate starvation.The room was equipped with dishes, silverware, mixing bowls, and assorted utensils. It has a microwave, refrigerator (with icemaker), and the bedroom was separate.The parking garage was easy to access, with in/out privileges. Parking is $25.00 per 24 hours. Pay for your parking in the hotel, or they try to charge way more...like $80 instead of $25.Highly recommend!

We were booked at the Aston Waikiki and were moved at the last minute to a lesser hotel. It was adequate but nothing great. Carpets and furniture were dirty and the room smelled. Location was great and it was easy to get around. Staff was friendly.

Great place to stay but need to upgrade the pillows .

Great place to stay and only 2 blocks from a beautiful beach in south Waikiki

Very nice view from apartments

Just got back from staying there. It was nice. Very clean. Bed was very comfortable. Kitchen was a lifesaver as you can save money by cooking meals. Staff very friendly. Our rooms were cleaned every day and towels were changed out every morning. Beds made. I would definitely stay there again. Didnt give a 5 because carpets need to be replaced.

Clean rooms great views from 36 floor

Fantastic hotel, very family friendly, helpful staff that are lovely, great facilities (two bedroom suite with living and kitchen fit our family perfectly), great location - walking distance to beaches, zoo and other amenities. If you are desperate for an espresso (hey, we are Aussies after all), there is a Starbucks in the Marriott lobby less than 5min walk away.A few mild annoyances (eg batteries in both TV remotes empty, kitchen missing a few essentials like cleaning supplies, extremely limited choice of dvd/PlayStation game rental etc) but Staff were happy to help and otherwise great place to stay!There is a general store on the 5th floor - two out of the three staff we encountered were grumpy and unhelpful. They also advertise they are open until 10PM but actually close 9:30. That said, decent selection of stuff and prices aren’t too bad considering.100% recommend if you have kids and are looking for a place to stay in Waikiki!

Overall, this is an affordable, family-friendly hotel in Waikiki -- but proceed with caution.PROS: Great views, nice-sized suites, well-appointed kitchens, comfortable beds, decent pool, convenience store plus laundry machines on-site, easy walk to the beach and restaurants and shopping, friendly staff.CONS: Very, very dated. The hotel experienced recent water damage and they were still drying things out and removing mold (though not on our floor, thankfully). The parking situation is very confusing but because its not an official hotel garage, the staff couldnt answer any questions about it. They also changed out the washers and dryers in the middle of our stay, but didnt have any information about the new payment app; they also wouldnt let us make sufficient change so we were SOL for laundry. Finally, we were staying there with other family members and two different groups had items stolen from their rooms.Im grateful we found affordable suites in downtown Waikiki but I would not stay here again.

Handy location. Friendly people. Fantastic views

It was a roof and as many times as I got too drunk the would still let me in after hrs and get me a room key. Nice staff and cool connected bar

Good cost performance condominium. Decent yet wide variety of cutlery helps family cooks at the room.

The carpet was quite worn the furniture is old, the bedroom was not for two. The kitchen has everything you need, kudos! The bathroom and bedroom were quite clean. The view was nice! The price extraordinary. Parking 25.00 per day, good. A store on the 5th floor, good. A excursion advisor on grounds, nice. Walking distance to the beach, alright. Would I stay there again, yes.

We stayed here when we first got to Honolulu. It was a wonderful stay. Loved that we had a little lanai and could see the ocean. Having a separate bedroom was also wonderful. Nice kitchenette, we saved money by utilizing it. The only downside was no pets.

Liked new fitness center.the staff very frendly and helpful

Loved this place, short walk to the beach and friendly helpful staff

Great location! Older place, but rooms were in good order. Unfortunately, loud air conditioning unit and the rattling elevator next to our room didnt provide very good sleep.

Best beaches, good eateries, luxury and local goods shopping, ease of access.

It was just a beautiful place to stay and the staff was very courteous of your every need.

We booked an apartment at the Aston Waikiki Sunset for 10 days. The apartment was fantastic and the view of Diamond Head Crater, was just what I wanted. The front desk and room cleaning was great, all very helpful. My only complaint is the US$25.00 that you have to pay for the cleaning service everyday, a bit of a rip off.

Housekeeping did a wonderful job as per the two stars the beds are hard work up with back aches every day also the AC doesnt work well I have a hard time sleeping when Im hot this isnt a place I would choose to stay again. Thank you so much to housekeeping

Very reasonable priced for a 2 bedroom for 6 adults.Great Mountain View from our room on the 18th floor. Five minuets from Waikiki beach.

It is good Sunset is awesome

Good location. Stunning views on upper levels. Short walk to the beach. Surrounded by shops. Well known by tour groups. Pool, indoor grocer shop, laundry on every level. Four fast lifts.

We were requested to pay $25 for amenities each day !

They had a fire the week before we got here and after I was there they were able to get a room with an ocean view

Great rooms awesome staff! Housekeeping was a treat, and the fact that they have a small shopette on the 5th floor is great!.. and youre literally a two-minute walk from waikiki Beach! At those prices and that location it doesnt get much better!NOTE: Military members PCSing in will find that this is a great place for families during these extended stays... however almost all of the rooms have a FULL oven, so if you book here, you will be only getting HALF RATE TLA daily.Even still Im happy with the three weeks that we lived there while househunting.

Best place ever the staff is warm an friendly. The staff knows their stuff when it comes to place and things to do... an on top of it all the room and the whole hotel is very clean... four thumbs up in my book

Hotel was ok. It definitely needs updating. I stayed in a 2 bedroom partial ocean view. The online picture makes it appear bigger and prettier than reality. Kitchen appliances all worked but very old and it had no dishwasher. Staff were cordial. Location is convenient to the beach and shopping. Overall, it worked but I probably wouldnt stay there again.

Great location and nice views. Bring your own coffee filters and salt and pepper.

Good place if u have the room we had

The hotel advertises tennis courts, fitness centre and neither are available. Constantly under renovations and rooms of 4 does not sleep 4 persons. The roll out bed is not fit for sleeping and the hotel staff are unhelpful and have little idea about the activitoes on the island. Dont make the same mistake we did

Very dated. Linen on beds stained and had holes in the sheets. God help you if there is a fire in the building as there are no safety procedures in place for when the fire alarms go off. They do not get the building checked and the stairs are a hazard area with big cords etc. The location is the one good thing about the place

Really nice place, very quiet. Its in a great location to downtown and beach.

The reason for the two star is that when you book a room the do not tell you that there is a $25.00 a day recreational fee. In this fee they tell you that you can use the in room safe for free, but when you ask the front desk to turn on the safe to use they inform you that they is a $2.50 per day fee as per management (see the first two photos).Next they got rid of the sauna which I use in the past after a long dayThe plus would be the housekeepers did a very good job of keeping the room cleaned.Parking is $20.00 a day which is about average price for the hotels. The parking attendants were very courteous and helpful. more open space on upper floors which the security guard walks thru several times day and night.

Good people to talk with and very helpful.

Good place 1 block from the beach in Waikiki. All the comforts of home with a full kitchen. 1 block from the Honolulu Zoo ( walking ) and more. Great location with views all around and beautiful sunrises and sunsets.

Excellent view from room and only minutes away from the beach!! Housekeeping and staff were great!

Staff is friendly and helpful! Location was perfect! We will book again

Terrible!!! Bed bugs hair on the bed. So filthy and not recommended at all!!

Dated interior but location is good and price is reasonable.

Nicely set up rooms. Fine for cooking yourself, or not too far to the beach front with plenty of places to eat.

Beautiful views but a little run down.

We didnt have a pleasant experience due to not having air conditioning for 5 days out of our 10 day visit there. We were not aware of this issue until a week before departure. Also the ceiling in our bathroom started leaking and tons of our clothes got ruined.

Stay away from this hotel unless every other one on the island is booked full. All it has going for it is a roof over your head for the night.We arrived and the first room they put us in wraped behind the elevators. The door was just to the left of them, and the room went back and behind the entire row of 4. You can enjoy hearing them and the people they carry talking as they go up and down all night.After we saw that and asked for another room, it took an entire hour for them to move us in the computer system.The elevators are old and malfunctioning, often skipping floors, creaking, being serviced or stopping between floors.The second room we received had twin beds instead of a queen, apparently they book queens and twins in the same group and its a 50/50 shot on what you get.Both rooms cleanliness could be massively improved. They have an obviously fake flower sitting on the bathrooms counter thats covered in dust. The showers were stained and the showerheads were caked in calcium deposits and black gunk. The floorboards look like theyve never been cleaned, and the pans in the kitchenette were greasy. The hallways outside the rooms looked like theyve been banged and unpainted for decades, with peeling and chipping paint, and faded, heavily scratched doorways.On top of all this they charge you multiple convenience fees over your reservation. A $25 mandatory amniety fee which they say covers the coffee in the room, hotel internet (both of these last two are always free at any other hotel), and two DVD rentals a day. They also charge $20 for parking, and you need to rent any sports gear from them to use their tennis courts. They also charge $20 per day to use in the room safe.Overall a terrible place to spend any time on the island. We had to find another hotel to stay at since this one nickle and dimes you for extremely poor service. I could not recommend this hotel to anyone.

Ashton Sunset was in a good position, a couple of streets away from the main beach. The rooms were older in style but clean and comfortable. The staff were friendly and helpful

Housekeeping was excellent. Front desk was so nice. But the manager of parking lot was so poor, nervous temperature.

Great end of town and lovely view!