I would definitely recommend everyone from young explorers to all age inquisitive people to visit this place. We booked tickets for discovery tour and we got a guided tour by our tour guide Johnathan on the cave formations, history of these cavern discovery, efforts and interesting facts about explorers and excavation.It’s a clean, well maintained cavern that has pavement to walk and be ready to do some hike. It has high humidities inside. Come with covered toe shoes with good grip on wet surfaces. It’s about 35 minute to 40 minute tour. The guide will make multiple stops for his group to observe the formations, take pictures and rest. Enjoyed thoroughly!

From the time you arrive on the grounds of this place your overtaken by beauty and splendor. Once you reach the caverns you’re transported to another, amazing, incredible and inspiring world. The formations underground leave you with so much to think about and discuss. You are constantly in a state of awe at the wonder of this amazing underground world. Thank you Natural Bridge Caverns for proving such an amazing place to explore. It’s fun for the whole family not just the curious minds.

I had not been to the Caverns since I was like 7. So much fun to go. Definitely need walking shoes! Such a great experience and can’t wait to go again! Social Distancing was pretty good. I suggest to go early. We got out of the caverns at noon and the line was out the door! Great experience!

Spectacular! Definitely worth a visit if you’re in the area. Was impressed with organization, service and social distancing measures. We did the original Discovery tour. Would come back to do another tour!

The adventure tour is out of this world! If spelunking is your thing but you dont want to go alone or without professionals, I highly recommend their services. Our guides were amazing, friendly, and extremely knowledgeable.Climbing down a shift 160 feet then exploring off the main trail not for you? Check out one of their main tours and learn about the caves, see their beauty and experience true darkness!They also have an amazing adult jungle gym full of zip lining, adventure courses, and so much more!

Definitely something fun to do while visiting San Antonio. The Caverns are cool and the Zip-Lining was so much fun. My best friend did not join me lol but I conquered my fear and zipped. I am so glad I did.

GREAT TOUR OF 100,000 OF THOUSANDS YEAR OLD CAVES. BEAUTIFUL WATER POOLS AND NATURAL FORMED HANGING SPIKES FROM THE CAVES CEILINGSYOUVE GOT TO BE IN SHAPE TO GET OUT. THE LAST 1200 YARDS ARE VERY, VERY STEEP.

The Caverns were beautiful and well maintained. In the COVID-19 era the employees maintained adequate precautions. Rating as a 3 though because I felt I did not get my money’s worth. The tour was set up to have a different tour guide for each room or stop on the tour. Most tour guides gave a quick 2 min speech for their area but failed to discuss anything beyond a brief explanation. I had to prompt several guides to talk about the formations (there are placards with names of each formation) or provide any education on the history, geology, or biology of the cave. I was part of a tour group of five so there was no reason to rush us. I overheard one guide talking to another about how he was glad it was the end of his shift. When I asked another tour guide about a stop he said he was just there so they (the company) didn’t get sued. Felt rushed and that there was no enthusiasm or interest about anything in the cave. I suppose it’s a good place to come if you have small kids with short attention spans but not worth the $30 adult ticket price for someone who actually wanted to learn something.

One of the great treasures of Texas. Make sure you wear good walking shoes! Budget an hour and a half for each tour. The facilities are well maintained and they are practicing the typical covid protocols. Tour space is limited, so you can buy tickets ahead of time. Staff is nice and knowledgeable including Matt, a Geologist, as tour guide. I will warn you. It isn’t good if you have any mobility issues. Lots of walking including steep stairs. Thanks for a great time NBC!!

The facility, Caverns, and activities are great!!! 3 stars is for the staff! We only came in contact with 1 staff that was actually nice! They seem extremely high staffed and I think most are assigned to be mask police. There is a difference in places that will explain to you that facilities mask policy and then a place like here- they were really rude in letting us know they want the mask over our nose at all times and we even got started down while outside without our masks on (they say to wear your mask in the caverns too). Main point is- staff should be nicer.

This is one of those hidden gems you find along your travels. A definite must see! Very clean and well maintained. The staff was very friendly, and our tour guide Erin was humorous and insightful! Happy to have had the chance to see this really cool monument!

What a great place! The caverns are a wonderful, family friendly place to be part of your Hill Country or San Antonio vacation. Its educational, beautiful, and the people are super friendly. Most native Texans I know have visited, and if youre a new Texan or visiting from out of state, this place should be at the top of your visit list.

Butterflies were very active. The caves are spectacular with very knowledgeable guides. One of the few caves that we have ever been to where the features were so close. Successfully practicing Covid protocol. Great job by everyone!

Spectacular showplace cave, perhaps the best in Texas. Havent been here in a few years, surprised to see theyre trying to turn the property into a miniature theme park with a big maze and one of those fake zip line things. Its like all the charm has been sucked out of the place. (What happened to the big dinosaurs out front that I have so many pictures of with my kids?) The cavern lighting is MUCH improved since my last visit.

The place was dead... I’m assuming because of COVID but it was $25 well spent. Our guide was super knowledgeable and answered all my questions. Only took about 1 hour to trek through the entire cave. 5,000 steps per iPhone I would definitely go again. Amazing science!!!

If you are looking for a very commercialized but cool cave tour, this is the one for you! The pros: the caverns were large and theres a decent amount to explore; there are a ton of cool cave formations to see; theres multiple activities you can do at this one place, and you can buy package deals to save money; a guide in the caves means you can learn cool facts; its well lighted, so you dont have to bring any gear or anything. Cons: its super commercialized feeling; the tour goes pretty quick, and I was one of the last people in each room every time, and the lights got shut off on me several times...I wanted more time to look for sure, but the tours are scheduled back to back with only ten minutes between; as a person at the back of the group, it was very difficult to hear everything the guide was saying, so I missed a lot of the cool facts. I think I personally prefer unguided cave exploration with informative signs, or ranger-led tours in the parks, but this was not a bad option and was still very fun. I think it was about $30 a head when I went in 2020, which is a bit spendy in my opinion for what you get. The complex its in also had cute attractions, live music, a decent gift shop (though we couldnt find any normal post cards, only holographic ones for $3.99), and a small butterfly garden.

We absolutely loved this excursion. We took a quick little family getaway and it was so enjoyable!. It was a little work out, but definitely worth it!

Such a cool place to visit time and again, and if you can deal with the 180 ft drop and rise. Its cool at first then you feel the humidity at the bottom! Great place for a hot day.

Well worth a trip. I just hope you can visit when the park isn’t so busy as it was on Saturday 3rd October 2020. I enjoyed the tour and especially the caves. Also enjoyed the park - the mineral hunting was a lot of fun and my boy was excited finding fossils minerals.BUTI was very very unhappy with the lack of social distancing. The owners need to be more aware. A mine tour on Saturday afternoon (3:50) was maybe 30 people. Not at all acceptable. I was very angry. The Texas State ought to be policing how businesses operate.I was also unhappy at the quality of the information provided by the tour guide. There should be more effort to provide basic - high school level information. The tour was not serious enough in my opinion.

Stunning place to visit if you are interested in caverns. Tour lasted around 75 minutes and there were plenty of opportunities to take pictures. The discovery tour had a lot of steep inclines and paths to walk up and down so I wouldnt recommend it if you have any knee or walking issues. Also its pretty humid inside the cave and with the current mask ordinance it makes it harder to catch your breath. Overall though I enjoyed it and would say that it was worth the money.

Super fun day trip here! Very close to I35 and San Antonio, the caves were affordable, very fun, and a surprise around literally every corner! There is alot of other fun things to do on site as well! Rocks and crystals were very overpriced, but the other souvenirs werent and were fun too! Well be back to do the other cave tours next time!

Of all the caverns in the San Antonio area, Natural Bridge Cavern has the nicest welcome center and grounds. This is a very nice place to just come and walk around even if you don’t want to tour the cavern. However, I strongly suggest you tour the cavern. Wear non-slip shoes as the path can be wet and very slippery. Be used to walking up and down hills as some of the walkways are steep. With an 80° heat index and 99% humidity, it can be a little hard to breathe through a COVID mask. The caverns themselves are beautiful and well worth a visit. The guide seemed to be on a strict time schedule as we did feel a bit rushed in areas. In some places, lights were turned off before pictures could be taken. There is a gift shop and a café along with seating inside and out. For a day. Or just a few hours, Natural Bridge Cavern is a great place to go.

Definitely a fun experience! Bring good shoes and expect a mild workout but amazing features and excellent guides! We did both tours (two separate caverns) and its well worth it, each takes about an hour and a half and they scheduled well with a short break in between, perfect for running to the restroom and grabbing some food. If youre in the area its well worth stopping by!

Great place to take the family to and learn about geology and how those caverns got discover. also the zipline is worth every single penny i recommend that you give it a try. just be aware that is extremely humid and is some parts hard to breath if you have lung problems especially with a mask on. you will be walking on slippery and up slopes for about 1 hour.

A definite MUST if youre in San Antonio. You HAVE to do the Discovery tour. I also did their Hidden Passages tour and it wasnt as good as the Discovery tour but Im still glad I did both. The Hidden Passages tour can be kind of strenuous because you have to climb up the steep steps you walked down. Not the easiest task during COVID and you have your mask on. Make sure you wear shoes with rubber soles because the floor can be wet and sometimes slippery. All the floors are paved though so you wouldnt slip anyway but better to be safe than sorry.

Good out door adventure for the whole family.. we got a good workout going up those Caverns. My 12 year old enjoyed the ziplining. Kinda pricey tho for everything!

Wow we just finished both caverns. The caverns are amazing,all the different formations you see,and the huge rooms that open up are breat taking. The walking was not very bad,make sure to wear tennis shoes. I reccomend everyone here, it was a trip we will always remember.

Its pretty cool but be advised its a workout coming out and back up the caverns lol. Discovery Tour is the most family friendly. They also have other cool activities like twisted trails ropes course and maze!

Great tour. The facility is well kept. It is amazing to see the formations inside and compare them to other cave tours I have taken. It is a bit of a hike toward the end so be prepared. Please do everyone a favor and dont bring your toddler. The tour is not meant for children that age.

Caves are a must see!!They will not work with you, if you arrive late! Make sure you give yourself time to be early. The obstacle course is not as big as it looks on the website but still fun. Our tour guide did not pause long enough to let people get into each entrance before talking. I feel like our group was too big. unfortunately we ended up middle to back of the group and by the time we got up to each thing the guide was talking about she would shut off the lights to that section and move on to the next.

Experiencing a cavern for the very first time and it was so wonderful. They had maintained it well providing ambient lighting thats projects the formation correctly. The path will be little slippery when it rains so need to wear proper shoes. Very knowledgable guide for each tour and they explain everything properly about each formation. A must visit place for everyone

Worth the drive if you are near San Antonio. The caverns are gorgeous, and this is one of the few places I have been that makes me want to return. They have 2 tours. Wear comfortable shoes.

My boy and I loved our visit and plan to make more stops with the rest of them family.

We’ve been here before for the cave tour and the wildlife safari drive.... This was our first time on the ropes course/zip lines. It was a blast! About $25 / person for 45 minutes, definitely worth it! The staff was great, equipment was in perfect condition, and course was a lot of fun. 10 year old, 13yo, and 38yo all had fun!I don’t think it’d be worth it to come from out-of-town for the ropes course/zip lines alone, but for a local it was worth the drive. Definitely a good add-on to the cave/safari.This place really does earn all 5 stars!

Outstanding! The guide was knowledgeable. Safety measures were in place for covid. Had a great time

The cavern tour my parents and I went on was very cool. Our trou group was only about 10 people, which was nice. Our tour guide, Catherine, was excellent!We chose to do the Hidden Pathways tour. We hiked the stairs into the cave, saw amazing formations, we experienced complete darkness—can’t see your hand in front of your face. Nothing.— it was awesome. Just had to trek up the stairs back to the top.There were two small children in our group (around 3 and 7 years old) who did just fine and really enjoyed it. Very family friendly, but you know your family and what will work for them.The tour itself was a little over an hour. It was around 70 degrees in the cave and 99% humidity. So the temperature was comfortable, you do not need a sweater/jacket. Wear good shoes that have grip, since it can get a bit slippery.Highly recommend this place!

This place was nice when I first saw it in 1974.What a difference time made!I spent the whole day seeing the two very much different Caverns, shopping Souvenirs and meeting so many Great employees who treated you like family. Which had to be reason the other guests were being so nice as well. What a laid back atmosphere. They even had a very good Musician who added to all of this. Oh, I cant forget the Food-WOW!To bad that my years will not allow me to see the other works in progress finished. Did not want to leave!!So, get your family together and make this place an all day outing that you will not regret! Thanks for the Memories!

Very interesting and informative. The Hidden passages tour was a long way down ( and back up ) the guide obviously has done thismany times because he did abgreat job of describing the area.

Didnt get to see everything because we missed one if our tours but would definitely go back again. Dont go to caves if you have trouble breathing or walking. Fun activities for the whole family including zip lining, climbing and rock mining. Theres a few food choices too.

What a mind-blowing experience, the basic tour is spacious enough, so dont worry about getting too cramped, the chambers are massive. The pictures dont do it enough justice, it is an amazing sight to behold. Big shout out to Kaitlyn our awesome tour guide! I will definitely be bringing friends and family next time I visit! Super cool place, definitely a must-see if you are in San Antonio!

Place was great, it was an hour tour and worth it. We got to see some great natural formations. Even with a 1 year old it was still enjoyable. Thanks Emily for the great tour...

We had a fantastic time here. Wonderful tour guides on both tours!

The cavern is a spectacular experience and a sight to see!! Majestic natural sculptures and huge rooms!! Almost a mile long and although its cooler, it is 99% humidity. I didnt give 5 stars because as much as we wanted to hear the tour guides give their stories, they spoke way too fast to let us really hear. Its like they didnt care. They just wanted to get thru their speech and rush us thru. Theyre cramming the tours too closely together, and they need to allow the people to absorb the experience. It isnt cheap afterall, but worth the trip!

This was our last stop on our San Antonio vacation and I am SO GLAD we made time for it! Our tour guide, Taylor, was very friendly and informative. The grounds were kitschy, clean and cute, with the different attractions and stores. If you’re going to San Antonio, definitely make time for this tour!

Beautiful breathtaking natural phenomenonThe guides are super enthusiastic and knowledgeable and explain everything and answer all questions.That the bottom, you are 180 feet underground and have to walk back up the equivalent of 18 story building. It is 70 degrees with 90% humidity, and the way up is rough, so make sure you are physically able to handle that.My son and u had a wonderful time.It was worth it-100 %

Great for all ages assuming you can walk. We did the Discovery Tour. Lots of steep paths (up and down). Our 7yr old really enjoyed it, when we thought he might be bored. Our tour guide was super knowledgeable and patient to wait for those that move slow. It is about a 3/4 of a mile inside but the path leaving the cave is another significant walk. I appreciate they had sanitizer along the path and a hand washing station at the end.Nice and clean facility. Beautifully kept landscaping with fun Autumn decor. I’m glad we gave this place a try. Due to Covid you must buy and reserve your ticket on their website.

First time being at the caverns. It was very nice and informative. I was most definitely in disbelief by how deep underground we had to travel. The tour we took was only the discovery tour which took about 1 hour. I would recommend athletic shoes to go through the caverns due to steep walk ways. It is a little intense walking through the tour I will admit so just be prepared to do some leg and calf work outs. But would definitely recommend to anyone just traveling inbetween Austin and San antonio.

There are many tours available at the caverns, and I went with the Hidden Passages Tour, which was great! The tour guide (Sarah) was fun and friendly. The tour guide goes through the history of the caverns and details how most of the formations were created. The tour lasts about 1 hour and goes down about 180 stairs. I had a great time!

I chose to be adventurous in reserving a tour at this location since Ive never had much of an interest in exploring caverns.I ordered the combo tour. I liked the Hidden Passages Tour and loved the Discovery Tour. Also, the gift and souvenir shops had some great, intriguing items. I traveled alone but hope to return with others. On my next visit, I would like to try the Twisted Trails Zip Rails and Rope Course and the Maze. If I am with others, then I would redo the Discovery Tour.

Amazing formations and pools of water. This was my first time in a cavern and I enjoyed it. Easy to maneuver and great guides. A must see!

Beautiful and amazing experience. Wear good grip shoes and take your time walking. It is hard since you are going deep into the caverns, but the tour takes time and it doesnt feel too strenuous. Def a must!

This place is just mind blowing beautiful loved everything about it. Definitely this place is for all age. They don’t allow stroller. Our guide was super nice very helpful and very knowledgeable. Very well organized and definitely would recommend to everyone who are visiting San Antonio this place is definitely worth the money and the wait. They have so much other options to do till you get to your time slot. Loved it! Life time experience for sure!!!

The facilities are well maintained and they are practicing the typical covid protocols. Tour space is limited, so you can buy tickets ahead of time.

This place is amazing. It is a wonderful jewel for the entire family. A fantastic day trip from Houston, Austin or San Antonio.You will never believe what is hidden underground!

This is a well thought out tour spot and with all the amenities with the zip line, the maze, gift shop great job

Such a fun place to take the family. Were on vacation and this was one of the places I made a reservation for us to see. Book a head as the prices for day of visits are higher. The Discovery tour was nice and lasted about an hour....wear comfortable shoes with good traction.

Ok first of all, if yall go to Natural Bridge Caverns try to make it a family affair with 6 or more and the reason why I say this, is because our group was big enough to go as one tour. Secondly, regardless of whether its you and your significant other or a group, make sure your tour guide is Caleb! Hes a natural! Good personality! Sense of humor! We naturally gravitated towards this young mans sense of humor only to find out hes from West Texas. Were from Southern NM enough said we all became buds! He had us laughing and learning about these amazing natural structures! Thanks Caleb. After the tour the family would not let up about how great you were!

Me and my family had a pretty good first time experience. I brought my two year old and later learned that was a mistake lol. Being these caves are really a hike and as a first timer in a lot of things like, being a mommy and cave explorer I think this was something better for couples and older children who’s attention span are greater than what I got today. Phew! But we made it through one incredible cave and learned a lot along the way. But, I THANK GOD, I was refunded nicely and understandably by the wonderful staff who understood why we couldn’t explore the next cavern with my munchkin because he would not have blessed us with patience and focus twice. All in all...It’s a ....Great and Cool place to visit!

This place was amazing! I couldnt believe how huge the rooms were! Highly recommend!

Its beautiful inside! An example of how amazing nature really is! I will say though, if youre scared of heights it might not be for you, the cave is very deep. The tread is also steep so be sure to wear shoes with grip but also enjoy the view!

Such a cool cavern, beautifully lighted inside and very informative. They have a humidity barrier in there so you will be very damp when you leave! It is a cave that you descend into and have to come out of too, so you will have to do alot of uphill walking so be prepared. Juan was our tour guide, and let me tell you, you have a great employee. You can tell he really loves his job. Thank you for a cool experience. I will be back with family to see this place again.

The tours were stunning and our guides were wonderfully informative and just really wonderful people.Only reason Im not giving 5 stars is a supposed team leader named Matt at food services had such a sour attitude with multiple guests beyond taking our order. And we also asked for a refund after seeing him go to the kitchen and from the tiny window noticed he used the same gloves that he used to grab our money to also grab bread and other food. Other than that, the rest of the team was absolutely awesome.

I took my teenage son for the first time. He loved it! Seeing through his eyes on our trip was like reliving my first trip.The young tour guides were amazing. Each of them knew their segment flawlessly! The smaller groups necessary during these times did not make the trip seem shorter at all. In fact, it felt more personal.We never hung back to ask questions. But the option to do so made it very nice.I would recommend this trip to everyone. Just not for toddlers. Sorry, but children too young to listen or follow rules for their safety and caverns future really need to wait a little longer. After all, we want these caverns to last so that they can have a more meaningful experience.To all of the staff at Natural Bridge Caverns I want to sat, thank you and bravo!

Great place for kids and the whole family really enjoyed the guided tour. Hidden passage tour was great

We went on the Hidden Passages tour with Kat. I had never been down a cave, I loved it so much- the cave is so big you dont feel claustrophobic or uncomfortable- Im really glad our guide knew so much and was passionate about caves and preserving. I learned so much I wish we have more places like since this probably has many more hidden caves. Definitely going back for more!

Lots of parking, friendly staff, need to wear masks, plenty of areas with hand sanitizer. The tour was amazing and the tour guides spaced out throughout the cavern add to the experience. Spectacular views and history, will visit again.

If your fat and dont exercise like me you will be winded. Very informative and a great place to spend the day. Its super cute and I definitely recommend it.

I highly recommend going to these caverns. We did a private tour called the Saint Marys tour, which goes off trail. It was a great workout and a little tough because you do have to climb up and down a 12 rope. We were the 3rd tour to do the Saint Marys tour so that was a cool experience in itself. You see a lot of beautiful sights, and being on a private tour you get to stop and take pictures without interrupting others experience. Our tour guide was Ethan, I highly recommend him, he is very well informed about all cave questions and he makes the tour even better with his fun personality. Definitely recommend checking this tour out, would go back if we ever vacation at San Antonio again!

Very exciting but be prepare its 100 percent humid and some parts require physicall strain. Overall great experience.

Definitely humid and bit of a breathing workout esp with masksAbsolutely gorgeous

It’s really very beautiful African safari. Love this Drive through safari in Texas style . So many exotic animals are there. I guess it’s around 6 miles drive through scenic drive with a close experience with more than 500 animals. It’s perfect fun and an educational adventure for families and everyone. It’s very clean and awesome. my kid loves the place very much. We enjoyed a lot.

Im glad we visited this attraction. The staff was informative and super friendly. They also took necessary safety measures such as social distances and sanitizing station set up for your convenience. My kiddos really enjoyed going down off in the caves. It is a work out so be prepared for some incline walking and stairs. Also wear comfortable clothes and shoes.

First time coming here and we absolutely loved it, coming here again in our next visit.

Very interesting. Humid, lots of walking and steep inclines. Not recommended for seniors unless they are in really good physical condition.

Great time. Remember folks its 70* with 99% humidity year around down there. Both our tours were fantastic and Ill be back for the hidden passages adventure tour.

Beautiful Cave system you jump from room to room. Good place to take tons of photos. Guides are great and really knowledgeable.

As a lover of natural structures and landscapes, this place was a amazing! I throughly enjoyed the tour and the sweet shop there. Its a nice 45 minute tour with an intermediate hike throughout. I highly recommend visiting this place if you are in the San Antonio area.

Beautiful caverns. Hot and humid! A bit challenging at times to walk due to incline, not impossible though. Our family was in awe of the natural beauty under the surface.

The family was very excited to come and we were not disappointed. It is an easier walk compared to our Timponogas Cave exploration back in Utah, but not any less beautiful. Would recommend for anyone looking for an outing while in the area.

Awesome cavern tour! Cool gift shops and plenty of activities for the kids.

Fun experience with my close ones. Be ready tho and don’t wear jeans plz or you will get clapped. The paths are very steep & slippery so bring shoes w/ grip. Overall it’s very fun and interesting to learn about the cave while exploring it.

A nice way to fill half a day while in the area. Limited space on tours & does not offer the more intense exploration tour due to pandemic. Not ideal for small children and elderly, requires mobility of being somewhat in-shape. The staff & our tour guide was A+. Not difficult to find, will definitely visit again when quarantine measures are lifted.

This place is amazing. Ive been here before probably 20 years ago and it was just as amazing seeing it the second time around. Kids enjoyed it. The walks up and down the cave can get a little strenuous but nothing kids cant handle. Simply amazing. Theyve done a great job with all of the amenities and things for kids to do. Highly recommend. A must see!

If you like natural beauty and awe inspiring nature then this is the place for you. The ancient Natural Bridge Caverns gets its namesake from the natural bridge formed over the cave entrance as you walk in. The caves are massive, featuring many distinctive rock formations (my personal favorite being cave bacon) and underground vistas perfect for a photo op or just a quiet side trip. Their are many different treks available including a spelunking adventure through tight crawl spaces and narrow crevasses. The walk the the caverns is self guided with a staff member at each landmark to explain to you its significance. Once finished with the caverns there is a gift shop and welcome center, with a smaller gift and restaurant. If you want to ascend to clouds there is also a climbing course available for dare devils out there. Overall I would highly recommend this place to anyone. The town of Gruene is nearby which is also has some memorable dining options.

This place has grown since my last visit 21 years ago. New dynamic lighting in the caverns. More activities involving the caverns, and zip lines and mazes on the property as well. Beautiful and well maintained property.

Had a great time with the kids. We all enjoyed the obstacles course and Ziplining.

No words can describe the beauty of this place!

Great experience. Currently, tours are kept small due to the state of the world. Short wait time before tour- but we were a bit early. Nice selection in the gift shop. Just a word to the wise, the caverns are humid, but cool. They run about 70° F year round. Also, youll be doing allot of walking up inclines and declines, so if youre out of shape, youll feel it. Ive been here several times and always enjoyed myself.

One of the tours was sold out so only got to go on the dicovery tour. tour was good, but the humidity in the cave and wearing a mask made it tough. would advise visiting when the mask mandate is lifted. Masks made several peoples glasses fog updating the tour

After basically being homebound for the past few months due to reasons... it was great to go enjoy the beauty of nature underground and then play in the sky on the ropes course and have an all around lovely day

Amazing sights with lots to do. The caverns are an amazing sight. They were sanitizing right behind every group.

Went here so our kids could do the tyke zipline. While the course and facility were excellent the staff and service was terrible. Immediately when approaching the area to purchase tickets for the zipline the staff working all seemed in really bad moods. When dealing with kids a staff needs to be light and fun but these employees were very cold and unwelcoming. This put damper on the entire experience and because of it we said we would never come back. There are a lot of places we go and the product might not be the best but the service is great so we come back. This place suffers from having a great product but a staff (at least at the zipline) that ruins the experience. This was made even worse considering we were the only ones at the zipline.

I really enjoyed my time here! I thought it would be a good socially distant activity during COVID. My group of 2 people booked the Combo Tour package with the Hidden Passages tour starting at 10:20. This tour was awesome! Our tour guide Josh (dark haired Josh bc there are several Josh’s) was fantastic. This tour was pretty small, maybe only 10 people. I would recommend the Adventure Hidden Passages tour though, we didn’t know about this when we booked but apparently you get to repel down and go spelunking through the cave. It sounded awesome.After the Hidden Passages tour we were booked on the 12pm Discovery Tour. This tour was not as good. It was a huge group - maybe 40 people - and there was no social distancing. Not all of the people were wearing masks and our tour guide (not Josh) didn’t seem to care about enforcement. It was hard to hear the tour guide because of the setup of the cavern (you just walk through in one giant line most of the time) and the large group of people. The cavern was awesome though, truly breathtaking.There are also a TON of other activities you can do around the facility, you could easily spend a whole day there with kids. While the social distancing aspect/COVID precautions were slightly lacking, I would still highly recommend!

Great experience. Lots of cool stuff and history to see.

Great place to visit if youre in town. Tour guide Josh is very knowledgeable and funny. Highly recommended.

Like transporting yourself to prehistoric times! I swear the only thing missing was animals and cave people! Very gorgeous natural rock formations everywhere you look. Super easy to walk as the entire way is paved. Get ready to sweat, literary! The deeper you get the hotter it gets. We went in the winter and it felt like 80 degrees inside! Top it with the incline and long walk, and you will be removing layers until you are at the minimum. Bring water or make sure you drink before you start. Be ready for a lot of pictures as there are just too many places for photos. Absolutely loved the caves.

Bought the combo tour pass and the caverns were beautiful. For the hidden passages tour we had Drew as our guide and he was excellent, he went at a steady pace for our whole group and gave us plenty of time to take pictures and look at everything. Maya was our tour guide on the discovery tour and she talked fast, parts of our group hasn’t even caught up to hear what she was saying. We were in the back and by the time we caught up to see what she was talking about she had already flipped the lights off and we didn’t get to see or hear many of the details on the discovery tour.It was definitely worth doing we were just a little bummed out about the second tour not being the same fun pace where everyone got to see everything like the hidden passages tour.

Clean and Great staff. Amazing views and always a great adventure. Lots of walking but very worth it

Lots of fun. A pretty good walk through a warm and humid cavern. Really cool to see all the subterranean formations.

This place is a fun spot to visit. No need for a jacket because the humidity is in the 90 percent level. There are three different tours to choose from (see the website). We took the 75 minute tour. Didnt get dirty but wear comfortable shoes. The ground can be slippery and steep. You travel 1 mile below the surface. You will see some amazing things and learn some geology on the tour. When youre finished with the tour, there is a little store to buy ice-cream, something to drink and souvenirs. Look online before you go to find a coupon. The tours are priced reasonably. Have fun.