Had so much fun today. The hostess did a wonderful job and was very pleasant. It wasnt as crowded as it has been in the past. Nice and clean. The other staff was friendly and nice to deal with. Overall had a very great experience here today. Chuck E was great both during his dance and little birthday show. Glad they moved to cards instead of tokens. Up to date thanks so much for having us.
It took 35 minutes for 1 large pizza plus apps when it is dead slow. I got a timed card for 45 minutes and told my kids to wait until the food comes out to play. Had i known they would be so painfully slow in getting our food out, i would have let them play first.After we finish eating, almost an hour after we arrived, it is now busy with half the games being occupied. Great.Finished with games and they only have 1 prize station open with 1 person able to operate it. There are 4 kids in front of us, so we get to wait another 10 to 15 minutes just to get a few cheap prizes...This was overall a terrible experience and I dont know if Ill ever be back.
Loved it! My kiddos had the best experience yesterday was my sons bday and the manager and his staff was soo nice and helpful. I would totally recommend it.
We had a wonderful time n the food was made with love. Will go here again. Thanks
Fun time for lil mans bday. Food took some time to come out but other than that it was fun.
THE SERVICE WAS BAD TOOK 10 MIN FOR THEM TO GET TO US N OTHER 10 MIN JUST FOR THE GIRL TO GET OUR ORDER RIGHT... THEN ORDER A SALAD GAVE ME JUST BELL PEPPER N LETTUCE AND LETTUCE WAS GOING BAD THEY COULD OF SAID THERE OUT BUT THEY STILL SEVERE ME THE SALAD WITH OUT SAYING NETHG .... FROM THE MOMENT WE GOT IN WAS ALL BAD... ALL STAFF WAS RUNNING AROUND LIKE NO ONE KNEW WHAT THEY WHERE DOING... IT WENT DOWN NOT A GOOD PLACE ANYMORE I WILL FIND ANOTHER PLACE TO GO NOW ... SO SAD WE USE TO LOVE GOING THERE
What kid dont like this place LoL pizza was great met a friend with kids it was all I can say is it was great for the kids
I gave it 4 star the kids loved the games and money worth was good food wasnt thats good pizza too dry
Had our son’s 5th birthday party here. Everyone had a blast the staff was super friendly. He got to do the ticket tornado booth and got to pick someone to do it with him. We did a package party. So we got two pizzas and pitchers of soda. He got to bring 7 kids with him and all kid got 2 hours of unlimited game play, gift bags and party cups that are free drinks for the life of the cups. This location also sells beer for the adults. Everyone had a great time. We will definitely be back!!
I loved the 3 stage animatronics and of course the new unicorn churro. I didnt know there was French fries at this place as well. I did enjoy playing games and winning e-tickets as well.
Friendly staff and a fun time. We love Sarah. Shes always so sweet to our kids.
Great customer service, no upcharge for gluten free pizza, they have the entire band, and animatronics are in great working condition, hand sanitizing stations everywhere, social distancing is being handled fantastically, and their gluten free pizza was honestly delicious, the best gluten free pizza Ive ever had out. Games were fun, pizza was great, the band was rockin, the customer service was top tier, and theyre handling the pandemic very well, I totally recommend!!!
Been going there since COVID-19.. wow the managers there is awesome.And last week the restaurant and restrooms were super clean.Thank you Guys
Hi chuck e cheese did five kids go missing and im a big fan i love the place but i heard screaming i hope you have a good day bye. oh and are you the real chuck e cheese.
We had such a great time here today! The place is SUPER clean and the food was delicious! The staff were so kind and my family had such a nice time. We all had a blast on the games too.
Fantastic customer service! My kids had a great time!
It was alot of fun for the kids and parents,the food was good also
This was my first visit. The showroom staff was amazing, and very helpful. There was a mistake with one of our Pizzas and it was corrected swiftly with no hesitations. If I had small children I would go back again. Also upon leaving the staff was very diligent about verifying your stamp prior to allowing the children out of the door. Thank you all for such a great time.
I, REALLY Had A Great TimeWITH my Grandkids
The staff was so wonderful! It could have been a little cleaner but we came at a high traffic time and the staff was working diligently they provided excellent customer service throughout our entire visit the games are now on a card system and it made it super easy and convenient for the kids to play. We loved the chuck e. Cheese band and even got a suprise from the mouse himself! The kids had a great time.
Better pizza they serve beer good wings ok games could be better not a bad place to let the kids run a round chuckie band in back my granddaughter loves to watch this band play private parts in back good times
Still a great place to take the kids to have some fun and food. The place was clean and had access controls to ensure your kids dont go missing. The staff was friendly and helpful.
Right when we came in they stamp you and your kids. So they cant leave with out you or with someone else. And I like that. We brought our own cake, they asked right away if they could put it in there fridge. We came a half hour early for our reservation and our table and everything was set up. My kids had a blast and also all the guests. We had a host for us also, Was very polite. She gave us a rundown when are Pizza would be ready. Got us drinks came over frequently to see if we need anything. Chucky came out to sing Happy birthday. The hostess even cutted the Cake for us. So much better then Peter Piper Pizza.
They treated me & my family very well took my grandkids there for a small Birthday celebration my grandkids had a blast they didnt want to leave we were the last ones there & we werent rushed or anything definitely plan on taking them back
They recycled their pizza. It is an abomination.
We had my sons 3rd birthday here today. I was very impressed with our birthday host, as well as other staff. There was a slight accident with our cake and the manger and host came right out told us the problem and fixed it right away for us. Everyone in the party had a great time even the adults will most definitely be back again.
Where to have safe fun during a pandemic and heat wave? This is the place to go.
Had a blast for my daughters second birthday party
I was pleasantly surprised. I hadnt been there since I was 8. The pizza was great. It was way better than Peter Piper! The kids and adults had a blast. The price was way better and the kids received gift bags and passes to play any game for 2 hours! My kids each got over 1K tikets playing and had an absolutely amazing time! Ali was an excellent server while being attentive and courteous. I was also happy with the security measures with the #ed blacklight stamps so that your children dont leave with someone else!
Place was good. Good pizza. They were the only location that accepts the T mobile Tuesday coupon...so kudos to this location. The staff was friendly also. The patrons were nice and friendly also.
First to reserve birthday party since opening back up. Had whole place to ourselves
Phase 4, currently has the oldest 3 stage still in operation, this store got the 3 stage in 1990 as a test 3 stage, this is the 2nd 3 public 3 stage (west Mesa Arizona had the 1st 3 stage and corporate office got theirs in 1989.
Had fun today for lady bday
Had my daughters birthday party there. She had so much fun, our party host was great. The staff went out of their way to make her feel special.
Very clean, dining room was well kept up a young man was constantly cleaning up the mess ! Food was hot pizza was really good. Restroom were nice and clean. I asked about the pretzel bites and lady up front recommended the pizza sauce which was very good. Girl cashier at the front had awesome customer service and showed she really cared about her job. Nice smile and greeted us in and out.
My GREATGRANDSON HAD HIS 1st birthday party there. The The Host was the most amazing person we had a blast
Friendly environmental. Workers had masks on and made sure customers kept theirs on also...
Great place for the kids to run loose while the adults sit back laugh and enjoy pizza
My grandson and I love all the new games. Everyone was very friendly. We love it there.
Amazing place. I loved it. The kids loved it, my friend Karen liked it, everyone liked it. I honestly loved the rat cute tho xxx
This isnt a bad place If you have small children but be prepared to spend a lot of money.
This place was much better than I remember from a few years ago. All the games worked and the pizza was pretty good. My kids 4, 7, and 10 years old really enjoyed it!
Great place to take your kids. Its a lot of fun they upgrade there arcade games like plants vs zombie, snake io, SpongeBob & more
This place was great! Staff was friendly, enthusiastic and smiling. The games were updated since the last time I went, and my nephew and niece really enjoyed it this time! No issues with the tickets getting stuck, and the game selection is much better! Thanks, God bless!
My grandkids had a good time. Waiting on the food was ridiculous. People reaching over your food. The puck never went off so our pizza sat in the window a long while. Checked 3 times and was told our pizza wasnt ready. The 3rd time they tried to give us the pizza that had been there the whole time. Very unprofessional.
After covid-19 these folks finally opened up and it was ok..
Not as great as it use to be back in the day. Honestly I feel like peter piper is replacing it and it saddens me. Its outdated and the hype for the kids isnt there anymore.
Great and nice patient and friendly staff! Good food and games to play! My son had a blast for his 3rd birthday party! Thanks Chuck E. Cheese crew
Fun place to take the kids with great food
Fun and party place for kids and good customer service.
Clean, great food, love the stamp system so kids cant leave without the adult they came with and my kids had a blast! Of course its pricey but for a once in a while treat its my go to because kids are only little once
It was really nice place a whole lot to do and finally the employees were great.
Great place to have my 3 year old Birthday. Will be there for her 4th, 5th....11th!
I would give it five stars but I had an issue with my my charges that they were giving to me they charged me for extra stuff that I didnt even get but they tried to fix it in it and didnt work out and still ended up paying more than I should have but they were good as far as Im helping with the party and entertaining the kids.
Really friendly staff and very clean.
Nice people..No extra attention for young kids. Chucky himself spends very little time with the kids
Kids had a blast and good was great. The only thing that could have been better is to have the play cards already at the table ready to go and they were behind on some of the things they told us would be at a certain time. So at the end of party when kids did presents and cake we had to rush. I dont think 2 hours is enough. But other than that we all had fun!!
Went here for my little siblings birthdays most of the time, because they love pizza in general. What seems good going here is the games and pizza.Though there was alot of ticket problems with the machines. The churros really sucked...I can say that some of the stuff served tasted somewhat stale and microwaved. So if you want freshness. The rest of the items I recommend.Though from the first time I came they have definitely improved on the pizza and wings :)
Great place for children
Our hostess for our birthday party was Destiny, and she was excellent! She went above and beyond to make sure everything went perfect. I cannot say enough good things about Destiny. My son and our family and friends had an awesome time at Chuck E Cheese. We will be returning again for future birthdays.Thank you
Got a cheese pizza and drinks. The pizza was pretty good. The crust was crispy with a little bit of a chewy texture. Also got an unlimited card for 60 minutes that the kids loved. I think its better than the tokens if you play the quick games. The place was clean except for the soda fountain which had extremely sticky floors and the place was not too busy for a Saturday during lunch time.
Never been to this location because of the area, best one of all the ones we ever have been to and we been to a lot from Mesa where all our grandbabies are except for one in Phoenix my husband and I take them all over to Chuck E Cheese. Parking with all shade on one side, got greeted immediately, very clean and they were quick to give us the deals and even applied a military discount. There is more small kids games instead of just rides. Michael was whom made it all the best. No big crowd either right at noon. Highly recommend!
Clean and pretty decent price to play. Easy to win tickets which is good because to win decent prizes you need 500 or more. Pizza is exponentially better than other places of its kind.
Good place for families to go. Has checkout wit invisible numbers for each family placed on arms so no kid can leave with adult who doesnt have the same number. Kids loved all the games and getting tickets. Staff was friendly and even let the kids get a better prize even tho we were short on tickets.
The absolute WORST Chuck-E-Cheese I have ever visited! This place needs an entire customer service regime change, without question! I stepped in the venue to place an order, and it was as if I was composed of transparent plexiglass. An employee even walked by me, seen I was ready to place an order, but did not say a word and went on doing her alleged Chuck-E-Cheese chores (or whatever). I gingerly walked out, and will never walk back in that Chandler location - EVER! Their service isnt worth a smooshed grape with roaches nibbling on it. Now, picture that!
Always Awesome and dang near perfect everytime I Go
Been to a bunch of Chucks, this is the best one Ive been in. Staff is nice, place is clean, and the kids had a blast.
My aunt use to bring me here went I was a kid now I get to bring my daughter...alot good memories in this place
Games by the hour instead of by the token! Always fun. Friendly staff
Love Chuck E cheese️
Kind of a messy place, but to be expected for a kids place
Always good for cheap family fun thats a yum.
Always a fun time at chuck e cheese... Staff at this location is usually helpful and the place is clean. Ive never had a negative experience here. Staff is good about fixing machines right away whenever anything happens.
Pizza is great, and the employees are very nice. Clean establishment, restroom and games.
Ok outlet, not so fancy. this is smaller than the other chuck e cheese in phoenix area. limited games and some machines broken.would not recommend to host party here due to facilities. the team here was very supportive though
Kids love the atmosphere and games... But the food has changed so much over the years... I used to love going there for their pizza but not anymore it practically tastes like cardboard..
Went to celebrate an unplanned 4 year old birthday. Only bought tokens to play based on the time. The staff was so welcoming and made the birthday boy feel special as if it was planned. overall, the birthday boy had a great time and the tokens were definitely great for the price. Thank you.
They are so amazing at Chuck-E-Cheese you would not believe it was a wonderful place to go for my grandsons birthday. If you ever want to go and have a birthday for one of your grandkids or your children if she go to Chucky Cheese.
My baby loves to go there it is a great place for kids. Wish i had more time to go more often....
Good place for kids but a little bit too big for toddlers. Pizza has greatly improved in the past ten years. Refillable token card is awesome. No more running around with dirty coins.
A large pizza, two salads plus 45 minutes of unlimited play was $68. The pizza is OK and the salad bar is marginal. Its a place to take a child for about 2 hours of fun and it works for that.
Needs more spunk from the team members over all great
Had so much fun with the family, wish I had more time to go here for the best soda in town lol. Definitely going again :)
Service SLOOOOOW!
Great pizza! Kids love it! Expect to spend at least $50 when you go.
Today was a moment of mediocrity for me with the employees. There wasnt much smiling, wasnt very helpful, they pass me along to the next person as if they didnt want to be bothered. I may have to find me a new Chuck E. CHEESE. That was far from wow service!
The staff did a good job but its very chaotic.
I dont like there prices, they where understaffed but pizza tasted good enough to eat
I didnt believe it, but it turns out chuck E. cheeses really is where a kid can be a kid!
Overpriced for the food and games. Staff was very helpful and friendly. Wish theyd put in more arcade games rather than the token/ticket games. They are more like acceptable childrens gambling.
Not enough staff for the people here. Wait time in line for ordering 45 min. Plus another 30min wait for pizza. I got play time cards for one hour when we arrived. By the time food came card time play was out. Very disapointed in the chuck e cheese. Other locations offer better service