Beautiful courtyard directly behind building with access to the beach. Building originally built in 1930’s, recently refurbished rooms. Great location for taking pics of morning sun rise!

I stayed at this resort for my birthday in the end of October. I always stay at a Westgate resort anytime I go on a trip and this was the first time I was ever disappointed by Westgate. The staff inside were nice and the room was nice however this particular west gate has no porch or access to the outside directly from the room. Its a very old building and the ocean view is no ocean view you still have to leave outside the resort gates and go walking to even view the ocean or get to it. Theres no parking besides the lot next to the building that you have to use an app to pay for (3hours at a time) or the valet which is 20 a day. The valet is probably the worst ever you wait 30 mins for your car each time and we waited outside once and actually saw the guy driving our car in the rain with the window down, our floor was wet on the drivers side and all. In all I give 2 stars because this is NOT worth the money you pay to stay at a westgate.

Celebrating Birthdays and Anniversary!!! Complimentary Cable, Wine, and a handwritten Congratulations Card.....So thoughtful Miss Reyes!!! Considerate Conceirges James and Manuel. Wonderful Front Desk Representatives, especially Miss Johanna! Great Westgate Representative and Sales Associate Dan! Great Location for adventures and outgoing families...Miami Beach is your backyard! No need for a car....short walk to restaurants and a free shuttle along the strip!!! #Winning

Great place and facilities. Bed needs a pillow top mattress not very comfortable. Very roomy unit even with four guests. Valet took an hour to get the car was disappointing for our exit.

Best play to visit in have good vacation.Wesgate Resort Miami Beach

The rooms are cozy and clean with newer appointments throughout. Staff are friendly and helpful. Beds are very comfortable as well. Nice place to stay when you are at Miami Beach.2020-10-10 It had gotten much better! Very nice place to stay.

Luis was the best staff member there. So helpful and welcoming. The place is in the middle of South Beach Construction which definitely takes away from the likeness of us returning for another 7 days. Great housekeeping staff.The place definitely has thin walls.

Love staying here. Great service. Good vibes.

Great place. Wasnt crowded. Current rooms. There isnt any parking. So you have to use their valley service which is $30 dollars a day. Great service. Very respectful employees. Clean warm water pool. Open access to the beach. Private Cabana area.

Westgate is full of you know what I wouldn’t recommend them to anybody; they just tell lies and lies and take your money and still lie and try to cover it up. If you buy a timeshare watch out for Lisa because she will lie with her manger. They are full of it. I have been giving the run around because they lie and don’t want to return my money. I wish I could give them no stars because that’s What they need.

This resort is a little old, the best of all is the beach vey close to the resort, no much to do, no parking!

We loved it. We stayed there before and after our cruise. The first night there there was some renovations on our floor going on but it didnt bug us. After our cruise we stayed there again and this time there was no renovations on our floor. We loved it. Everything was updated and new and fresh. The staff was very helpful. We like the little deli shop beside and we liked the cuban sandwiches. Yumm. The pool was great and we loved the little area by where the kids could play. The beach was right out our door. The boardwalk was right behind there too. We are definitely going back.

Lovely, boutique art deco hotel. Nice rooms and amenities. Beach views in their backyard.

I own at westgate gate towers in Orlando and whenever im near a westgate Im going

I went to the facility and was treated very poorly. I new a met the criteria for seeing a unit, but they refused to show it to me and said I did not make enough money. I have a six-figure salary. As I shared with the representative, this is clearly a form of discrimination.

I’m hoping for a discount on the room as we had termites in the bathroom which needed to be exterminated when we got back from dinner. Huge inconvenience. Furniture very slopped. Required cushions on coffee table and put feet on to prevent from slipping off. Tv kept going off and on. Required maintenance to fix. Staff super friendly. Upgraded no problem only to have termites instead️.

Stayed here for a weekend getaway and my experience was great! The rooms are very spacious and clean. They have a texting service where you can request things instead of calling down to front desk and this was very convenient! They answer very promptly.Alain helped us many time throughout our stay. He provided great information about the area and even a scooter rental that delivers to you! Was great for a day adventure. At the last minute we decided to extend our stay and Alain was able to accommodate us without a hassle. He even matched our Expedia rate we had got when we booked months prior to the trip which was very much appreciated. The hotel is located on the quieter side of the strip: however, a 10 minute walk gets you to the lively area! There is a 24 hour restaurant across the street called the Tarvern, food was delicious. The pool was so warm!!!! And added lounge area in the back was awesome too. Only complaint is that hammocks were covered in dirt which prevented us from being able to lay on them but we easily moved to one of the clean sectional couches.

Location is fantastic, rooms are clean, and staff is very friendly and accommodating. Only downside is the constant touring of clients. Beach is beautiful, my kids have a blast swimming in the pool. Reina, the activities coordinator is awesome!

Perfect access to the beach and the boardwalk. Inexpensive bike rentals and good bikes. Complimentary Beach towels were just shower towels would have appreciated actual Beach sized towels. There is constantly a strange smell in the hallways.

This place only cares about selling timeshares. They treat guests that aren’t timeshare holders second rate. I stayed here 7 nights and after the first I was asked to be placed in another room because of the excessive loud music that was coming from the sales room that I was above. They didn’t have anything available. I had to listen to the same music track from 8 am to sometime 9pm every day! I shared my experience with the manager many times and the music continued and I couldn’t move to another room. Terrible experience

Great hotel on south beach with walking access to the beach.

Hotel was working on some renovations while we were there. The front desk staff was nice and helpful. The location was great, and had a municipal parking lot next door, which was convenient so we didnt need to valet. Our first room had such a bad odor but we were switched after they tried unsuccessfully to clear it out. Pool could have been heated a little more and was disappointed no spa/hot tub located on property. Loved the store attached to be able to grab coffee and breakfast.

Westgate is a very nice beachfront hotel, pretty close to the Faena, Edition and the Fontainnebleau. What makes it more interesting is that all of those three hotels have a good club, LIV, Basement etc...Furthermore, theres a public parking lot close to the hotel. I hope youll enjoy your stay.Please, click the LIKE button after reading the review.

I am here currently, the service is wonderful, the rooms definitely were remodeled with quick fixes and not done right. The views are beautiful, the rooms are beautiful, they dont bother my service animal, the staff is courteous but the walls are thin. We had complaints made against us for playing music while in the jacuzzi tub which is unfortunate. Other than the small things and few small fixes here and there, all in all this is a beautiful beach front resort. Just expect to pay for valet or a 10 minute walk to the parking garage for $8 per day parking, hey, youre in Miami,enjoy the beautiful walk to the parking garage, not a big deal to my family. Just fix the small issues and you guys will be great!

Simply amazing... cant wait until next year

The resort was very clean and everyone was really friendly; especially an older gentlemen who helped my husband and I with our bags the first night. He really made sure we were taken care of, telling us about the free transportation, price-friendly places, and just offering hospitality. I was told they just remodeled and it looked like it. Everything was REALLY modern in my room; looked very up to date. The appliances (big and small), pots, furniture, even with the rain head shower - everything was perfect. The only thing that sucked was the people in the room above me, sounding like everyday they were constantly running miles in their room and banging on everything they could find. That is not a reflection of the resort though. My phone in the living area was having some issues, but I really did not care considering there was another phone in the bedroom and I wasnt getting any calls. I am really happy with Westgate and will definitely go back sometime in the future. For the best experience, I recommend staying on the third floor, where you will not hear anyone above you.

I’m going to preface this review by saying that I’m very picky when staying in hotels so these issues may not bother those who aren’t too picky. My parents were once Westgate owners so I’ve been staying at Westgate properties since I was a child. When I found out there was a Westgate in South Beach, I decided to book here. I did read a few reviews first. Upon walking in the front door, the lobby smelled like a freshly cleaned bathroom. Once we checked in and walked to our rooms, I noticed the carpet wasn’t very clean and the hallways didn’t smell fresh. We were traveling with our minor and adults kids so we had two rooms. Our adult kids’ room looked fine upon walking in. When we walked in our room, the first thing I noticed were the popcorn ceilings. I also noticed that there was evidence of several prior ceiling leaks. Our room was kind of muggy. The air didn’t feel fresh. The lighting through is very dim. I like bright lighting. Also the carpet wasn’t visibly dirty, but we wore white socks when walking in the suite and our socks were filthy by the end of the day. In our kids’ room, the air wasn’t originally turned on and the temp got up to 86 degrees. They were told to turn it on. After turning it on and waiting for a few, it only got to 80 degrees and they were told it probably wouldn’t get much cooler. Then their toilet began leaking and wouldn’t flush. They were moved to a handicap room because they were told it was all they had at the time. The handicap room was much smaller and it just wasn’t a good fit for them. The next day we went to the lobby to prepare to head to the beach. Someone by the name of Maria (i think that was her name) approaches me and asked if we were a family waiting for a timeshare presentation. I told her that we weren’t. Then she asked what room we were staying in. I asked why she needed to know that. She then asked again and i asked her the same question and she said it was because we need a pass to go to the beach. I then walked away from her and went to the front desk to inquire as to why we needed a pass to visit a public beach. The manager told us we just need our key to get in and out. Basically Maria didn’t believe we were staying there. She was totally out of line and i didn’t appreciate her singling us (a group of African Americans) out. Later that day our kids were moved to a different suite. Everything was fine until my stepdaughter looked down and found a flying cockroach by her foot. They were terrified! Someone from the front desk came to look for it and it wasn’t found. They were moved to another room that we were told was upgraded. It was ocean view. I spoke with a young lady who was very helpful. She contacted the manager and said we could get a refund for our last night. Hector processed our refund the next day and we ended our trip to Miami a day early. With the exception of Maria, the staff was very friendly. The pool was cool. Unfortunately our stay put a damper on our vacation.

You cant beat the clamness of the area. If your looking for fun, quite, exercise, waterfront. This is the area to be at. Not to far from the night life as well. Even some things are open to the public.

Ive never had better customer service at a hotel. So helpful, without being pushy. Would definitely recommend. The only slight downfall was that the salads in the deli attached to the hotel were very stale. Overall, a fantastic trip.

The room accomadation is very nice. The parking fee and the procedure for regaining access to your car needs some improvement...

Room was beautiful. Pool was very clean and 9 feet deep. Housekeeping comes in every day for making bed, getting trash and exchanging towels. Bed was very comfortable and had down pillows. Nice deep Jacuzzi type tub. Kitchen had all the necessities. Small Oven, 4 burner electric stove, full size fridge, microwave and dishwasher. Cant wait for the next time Im here.

Not a real resort, just a semi renovated building with beach and pool access. You can hear whenever someone is walking above your room (which woke me up this morning) i.e wooden floors and very noisy overall (cleaning/blowers/vaccuums, people walking in the corridor, etc.). Parking is costly $40 per day so wouldnt advise that you stay here if you have a car or want to move about as most of the stores/malls/plazas are on the mainland.

The rooms are huge and beautiful! You cannot see the ocean from your room but its right on the ocean. Staff was awesome !

The staff is dedicated to their customers. The visit was very nice at the Westgate.

We were there for a family vacation in June 2018. We were told we could get an ocean view room as I had requested when booking the room but up on arrival, we were told none was available even though we arrived early. The room was very outdated. Very much unlike our home resort Westgate Lakes. The staff attempted to up sale us another property in Florida but when we refused they indicated theres no ocean view room available.

My stay was wonderful. The ocean is at the back door. You can enjoy the Broadwalk as you walk along the beach.

The building is older but quite nice. They do have a pool and are very close to the beach. You just have to walk out the back door and across a path and you are on a beautiful Sandy Beach. My only complaint is that the walls and ceiling are quite thin and it is possible to hear people in other rooms. But Security will ensure people keep their noise level down during quiet hours if you let them know of course

Good location on beach. Good size room with kitchenette. Property was on the older side and needed some updates.

Nice staff, furnished well good location. One worker bought us a map of the transit system, recommended good places to eat and an Uber coupon.

Amazing place to stay

Really loved staying here, the room was beautiful and the kitchen had everything I needed. It has a separate bedroom, and the living room was very spacious. The pool was 9 feet deep and clean. There is several grills to cook on outside, with a playground for the kids within eyesite. Volleyball is available also. Cabanas are also at this location. Snack bar with alcohol drinks is open during tourist season. Easy beach access. Parking is valet parking only. There is not a store or snack shop inside at this time, due to some renovating. There are some restaurants within a short walking distance. Several restaurants deliver right to your room. I am looking forward to my next stay here.

GREAT PLACE - GREAT LOCATION N GREAT SERVICE!!

Great service and great access to the beach

Service was terrible, valet is very pricey but not worth it because they never have your car out in time....Worms coming out of shower drain, shower head did not work and the front desk never answers the phone when you need them thank god nobody was dying

The staff was very helpful and very responsive to your needs.the property is very clean the rooms are beautiful just a great place to be! were actually thinking about just coming here for vacation next year

Supose to be a resort . But its a small building my home is bigger then this ! Valet parking sucks had to park my car in the hourly parking to have a tour that was 90 mins but really was 3 plus hours and the lady that talked to me picked her nose coughed and snorted the whole time talking to me and didnt even walk us out when I deny to own a place here . She basically was like fine theres the door and you guys let ppl see this happen ? Me being a buisness owner of two businesses I would say next time you pull a show in front of a client your out ! 12000 for a timeshare that I have to maintain and take care of ? Yeaaaa no ! I will stick to private owner condo rentals its cheapier and more luxery

I’ve been a Westgate Owner for over 20 years. I bought and pay every single year for a 2 bedroom villa (suite). When I booked this location, they downgraded me to a one bedroom because “that’s the policy” even though they have 2 bedroom suites and that’s what I paid for. In addition they charge you $30 per day for parking (no other options, even for owners). The rooms are very outdated and small. There are no amenities. On top of that, they hassle you the entire time with phone calls and meetings about buying more timeshare. Really need to be more accommodating to your owners!

Beautiful facility. Quiet part of southbeach

What an amazing time reina was an amazing young lady reina makes that place she is the absolute BEST and Lisa was just as amazing.

It was my first visit to south beach! And the culmination of my 2week vacation... from Westgate Kissimmee Orlando resort.. which was spectacular! Home away from home! Less clutter Westgate southbeach was a disappointment... to start off there was no parking... and there was a fee attached.. to drop and pick up your vehicle... the oven was not working.. or it was?! And there was no instructions as to operate, big disappointment.. after coming directly from a great experience to a not so good one! The staff was helpful and accommodating.. overall it was 2 stars.. for me..

Very good location and customer service.

One of Floridas nooks of paradise...the staff is friendly, the rooms are clean, the beach is steps away, and the ocean is calling! Great place for a little getaway, but rooms go fast.

I hated this hotel, my family and I couldnt wait to leave. It is old and there is no soundproofing. You hear jets, a lot of road noise, the neighbouring rooms on both sides and above, noise in the hallway, it is endless. The floors were bumpy all over... how does a floor even get that unevenly bumpy? The pool is acceptable, nice and warm. Gotta go to the front desk to get pool towels though ... they towels are not actually available at the pool. Location is poor, there is nothing around it except overpriced, slow restaurants.

Beautiful well maintained place ame excellent staff very pleased.

Older resort, but a friendly service. Beach behind the resort is clean and family friendly. Parking is the only pain. Either pay Valet for the hotel or pay every 3 hours in a parking meter...but hey its miami beach what do you expect? The rooms are adequate for a week or two stay. Overall good experience

Do you enjoy sloped floors? Do you enjoy wore out furniture? Do you enjoy having no television in your room? If so, then this is the place for you. Like all of Westgate properties, its just plain sub-par because David Seigal refuses to spend money on maintaining his properties.... however, the staff is fantastic here. The only shiny spot at this hotel.

WiFi is fee accessible, not super close to beach, but does offer beach front access. Street is under lots of construction when we stayed. Decent for the price. Lots of pressure to do timeshare option.

Beach front, price is okay... Hotel is very old. Single pane which means more energy and higher noise levels during the day. Light switch in the living room is connected to the one in the bedroom so both are on or both are off, same for the fans in both rooms, they can not be operated separately. Hallway noise is fairly substantial most hours, even enough to wake some of our guests one or twice, thin walls. No included breakfast, no free WiFi. The wifi Im using to write this will choose $10/day. High pressure sales tactics for timeshare purchases. The TV is 1080i super old no parking nearby, valet parking is $42/ night with a 20 min wait to get your vehicle.. Positives are location and price... Pool is nice but small... On-site bar, that we havent seen open yet this week. In suite kitchen is updated and nice. Games area near the bar are pretty cool

I enjoyed the hotel and how close it was to the ocean.the staff went out of their way to make sure your stay was a good one.Nothing bad to say about my stay at the WEST GATE SOUTHBEACH.

Never Ever Ever fall for this trap. We did and it cost us thousands. BEWARE OF THE COMPANY AND ANY TIMESHARE COMPANY PERIOD.

The rooms are really nice and its right off the beach. You can watch to the beach from the back door of the resort while holding your breath and survive. Its that close to the beach. But if you want Miami night life you will have to travel far to get around. I was not impressed with the grounds of the resort. This is a nice place if you want to chill and sun up at the beach.

I was invited for a timeshare presentation cause I won a free vacation. It was supposed to be 90 minutes, but instead was over 2 hours. They didnt accept no for an answer and continually kept pushing their timeshare on me. They acted very accusatory and treated me like a child when I explained why fiscally it was not a good investment for me. The staff then treated me poorly and rudely. The resort itself is lovely and Im sure the people are if you are an owner. Otherwise, they couldnt care less about you.

Ocean front. The building is a bit old. Strong smell.

The dang resort in the strip! Service was above and beyond! Front desk was great, all of them. The valet was great. The rooms were Omg!!!!!! Right on the beach. I will be back. Maria in office is a gem.

Wonderful place.

Its better places find one!

Beautiful resort. So glad my husband and I became owners

Everyone extremely nice n place is amazing

Wonderful day and I hope back to the same place. Thanks for your time

Beautiful hotel, great location right on the beach, great staff overall great experience. Will stay here again for sure!

Beautiful spot with great amenities, the pool was extremely deep which is a plus for me. It is located right on the beach. There was also a couple free guest luncheons

Relaxing places. closed to everything. people.good Energy. in good customer service. visit.yours welcome

Terrible experience. Facility poorly mantained and staff very rude (e.g. sales people). Also, never buy a timeshare deal, you will regret.

There was a small issue from the overzealous and shiesty sales team but, it was an overall great time in the end.

This resort was a blast, rooms were very homey, staff was very nice. Overall a great stay, would recommend to friends and would come back

Dont listen to what other people say about this hotel. Its perfectly located, with a tropical vibe. The staff was very helpful and the rooms were very clean and cozy. They have a pool, fire pit, and much more. I would definitely stay again.

Great staff,very convenient to beach and eatery along the beach.clean fresh environment

Beautiful Resort!! However, the prices for daily parking is kind of expensive... The little cafe downstairs was fabulous!!

Very confusing to have your Uber driver pick you up here. Because they have to go to the back entrance. And they have lots of cancellations with Uber drivers.

Best vacation place ever....staff was so nice and kind all the time, definitely a memorable place to stay!....thank you everyone!!!

We own a time share here . Must travel here at least once in your life

Staff is very friendly, right on the beach and a robe in the room is a nice touch.wish there was free parking but the valet service is nice.

Great location right on the beach. Nice rooms

Wonderful location and great service

Great service great location

Great location...located within walking distance to the beach and trolly cars...They dont have a restaurant on site...they were building a sandwich shop in June(The Tarvern restaurant is across the street) grocery store is not close by...if you plan to cook, bring your own seasoning, etc...

Customer was rude but the director corrected the issue

Good quality apartments best used as a base for exploring all of Miami beach area. Free trolly stop just up road 2 mins covering all of the beach area

Hotel is under construction noise after 8am. They dont let you sleep. Showers are trash all the water comes out. Iron doesnt work properly.

Very nice staff and very cool rooms.

Very nice venue for my daughters 30 bday bash

This place is great for family outings beach within walking distance and staff be polite

We love Tonis presentation and all our Unique Closers

It was a pleasant stay, but the rooms need updating. The sofa bed was very uncomfortable and the floors creak loudly. The master bedroom is very comfortable and the spa tub is a nice touch. Parking is a problem. Overall a nice place.

Beautiful resort cant wait until next year.

Staff very professional and helpful ..Good suggestion on restaurants.

The location is beautiful, however, that itself does not make up for the horrendous service received. When booking the room, I was never told that there was no parking through the resort unless you want to pay $30/day. That was strike one. After getting completely unsettled and unpacked for the week on South Beach, we spent two days in a room that was nearly 80 degrees and it could not be fixed until Monday. Then it started to rain and we had a leak through our window. Again we were told on Saturday that it would not be fixed until Monday. On top of that there is construction going on in the room beside us through 9pm. I have stayed at two different westgates in Orlando, Florida and one in Gatlinburg, Tennessee and this is by far the worst service and interior that I have ever stayed at with a Westgate. Every other Westgate I have stayed at has had a washer and dryer in the room and this one has a laundry room in the hot dungeon of a basement and they charge $1.75/load for a total of $3.50 to wash and dry even though the printed material you get when you check in says $1.25. The machines are awful too so it’s more like $7.00 because you have to run each one twice. I am on my honeymoon trying to relax with my wife and would have honestly rather stayed in Orlando. If I ever come back to the Miami area, I will never stay at the Westgate.

Beautiful place with ocean front view and a private walk out beach.

I loved this place from the moment I walked in!1) Its smaller then the other hotels, which means less traffic and the pool and backyard wasnt crowded. And that is a plus for me2) The rooms were very clean and organized3) The suite has a full kitchen and every utensil you need from pizza cutter, can opener to measuring cups for baking a cake. They thought of everything! So we went grocery shopping for the week. This was very convenient because we had our 3 children with us and it was easy to just serve them breakfast while they watch their cartoons. Makes you feel right at home.4) The staff were so friendly. One of the workers (I wish I got his name) brought ice cream out for me and my children and he even took time out of his day to play soccer with my boys.5) There are bbq grills that you can use, so we had our self a nice little BBQ supper6) The beach is literally right there, and the staff provided us with towels7) They have a nice size pool with comfortable chairs8) If you walk a couple blocks south, there is a small grocery store on your left where you can buy groceries instead of driving around trying to find a place to shop.If I ever come back to Miami I will definitely be staying here again and recommending my friends and family. This is more of a family hotel and I love that, we literally felt at home here. I also recommend using the Valet parking, I believe it is $42/day, but its worth it. You drop off your vehicle and when you want to leave, call the front desk and they are very quick at grabbing it.

Its okay if you just need a place to lay your head. Ive stayed in resorts much better than this.