Fun place to go. Food is decent and so are the drinks. Lots of games to play.

I love David Busters but Im sad they are still closed.They should be aloud to open up.This getting a little crazy.

Fun for all ages at Dave and Buster’s. What tops this great menu is all the games and activities while you are here. Steaks, burgers, shrimp, whatever you fancy can be had here. They have plenty of game, appetizers and drinks with special prices. You will love to bring the entire family here for sure.

Fun date night location!Love the vodka snow cone bar drinks and their food is a junk food cheese filled heaven. Great place to meet friends after a day in the mall or to go for some meals and arcades. Not cheap but not overly priced. Can comfortably spend $40-60 between drinks and tokens. Lots of deals available if you dine and play.

Great place and people had a Surprise Birthday party in the private rooms they were very attentive and food was great.

The drinks are great the games are very fun and clean. Just dont expect to sit down to eat. We ordered nachos without sour cream it came covered with sour cream. We got it corrected and they covered it with a sour cream based cheese. On-top of that the waiter asked me to try it and it looked like it was sitting out for weeks. I will never order food from there again. The dinner was good but the portion was appetizer size and took forever.

Friendly service, good food and good games. They also have tasty cocktails.

I had the triple bacon burger on lettuce instead of the bun and it was fantastic, the garlic aioli was delicious. The games were a blast and they really have something for everyone, I cant wait for our next visit.

Good place to host a birthday party. The claw machines seemed to be forgiving for the kids. The food was good and the party room was a good size! Dads, I recommend the unlimited wings and IPA while the kids play.

Its a bit of a drive for me, but I stop by 2-3 times a year. The kids loves it, and for the adults theres plenty of screens and TVs to view major sporting events. A wide selection of beers to choose from and their cocktails are amusing to look at and tasty. Food menu is equally vast, and I havent been disappointed yet.Wednesdays all games are half off, and, due to that fact, D&B does not accept coupons for recharging power cards.

Had an awsome time with my son... But here we always do with no question.

A good place to have a lot of fun and good food.

We were there during a weekday, and was surprised to find it almost full.Great bar but the staff had a couldnt-care-any-less attitude. The food came a little late, so that kind of fuelled our hunger. So, we kind of liked what we got .The price is slightly to the higher side (not much,but then anything in or from a mall is bound to be a bit more expensive than outside the mall). Great time killer for kids, although even that is slightly pricy (so be prepared to spend if your kid is a gamer). Weekends are usually very crowded and you might have to wait for almost two hours before you get seated. The best day to be here is on a Wednesday when everything is half priced (but that wouldnt guarantee better service).Well, we had an okay experience. Not a big fan of the place.

Amazing place to have fun and go crazy on arcade games. I make sure to go there at least twice a year.I really love their food, ambiance, games, prize store.Its really worth visiting.

Been going since they opened. Had dinner there once service was eh took forever overcooked food but hey its more for games and a bar. Theyre games are great and always thought their bar service was until yesterday. Got 3 beers at the bar total was $17 something. Gave her a $20. The bartender (30s maybe younger female) put the $20 in the register and walked away went to the next customer. She did assumed I guess that was her tip? Pretty rude. I was standing there In shock her coworker said everything Okay? I said no explained the situation he said hed talked to her. I walked away and I looked over and he is talking to her about it she points at me and laughs hysterically. Yeah totally unprofessional. Hope the general manager sees this review. At least the games were fun and the beer tasted good.

I loved going here. It was a ton of fun and the food was awesome. Everyone is friendly and very helpful. They made sure we all were satisfied with our service. We will be going back here.

A lot of the games were out of order my last three visits, this place used to be better. Its great for games but the food is terrible and overpriced. Dont even bother trying to order a drink here. The best thing to do is use coupons through the week and return on Wednesday when the games are half priced.

Waitress was great. We had a party of 14 and she was still fun. Unlimited play was for only certain games. They should have been more upfront.

Came for the Arcade, it was fun! I enjoyed being in the crazy atmosphere. It almost felt like time slowed down and sped up at the same time. I found it a little odd you couldnt eat in the dining room unless your entire party was over 18 if you didnt have someone over 25 with you.. Maybe next time ill try the food

Good margaritas. Just packed with kids. So loud!

The manager, Jenn, was there to buffer the situation and ensure we were satisfied and gave great customer service. Jenn even found me in the game room to give $10 gift cards on future visit after the server displayed such attitude. He has great potential, passionate and a hard worker. He just has to learn that you have to respect the customer, have thick skin and learn when to shut your mouth and just smile. Thank God for Jenn

I was dissapointed with the restaurant and arcade experience. The cards for the arcade rarely was accepted the 1st swipe. Many games I gave up on and skipped altogether. The arcade are is littered with half full glasses of beverages and other garbage.The menu looks like it could be very good. The chicken sandwich I ordered wasnt terrible. My wife said her salad was average. The fries were cold and under a heat lamp for some time. My wife ordered a frozen margarita, it came to the table as a regular one. The server took it back, but instead of re-making the drink, the bartender blended ice and added it. Overflowing the glass and rinsing all the salt off the rim. They did take the cocktail off the bill and replace it with a different one.On the plus side, the bloody mary is awesome! Very spicy and tasty. That was my favorite part of my visit.

Happy hour 4-7 Monday through Friday. 1/2 off cocktails, $1 off craft/import, $2.50 domestic & $5 select bar apps. Weekday visits are the best for adult entertainment. Have fun folks!

Not liking this place at all. My husband and I have tried giving this place multiple chances. The service is slow and the food lacks any flavor or consistency. First my broccoli came out raw, then when reordered, it came out drenched in butter and cream which makes o sense. My steak was ok but my mash potatoes lacked seasoning and it came out cold. The drinks were over priced considering that you couldnt even taste the alcohol. We asked our waitress if we could buy an extra shot for our drinks, and she said that that wasnt possible. Her explanation was that the bartenders could do that. For $92.00 this place isnt worth the food or the drinks, head to world of beers instead.

Fun games, the play card is cool, bit the food tore us all up (party of 3) we wouldnt go back.

Always fun going to D&B. Fun games and good drinks. Wednesdays are half price games!! Weekdays have 2 happy hours!

Best gaming place to go ever. Everyone is very nice and the food is great. Love going there

Good variety of games for small to older and adults. Also gives military discounts just not on alcohol. Good food.

Great family environment! We go there at least 3-4 times a month! My sons room is stocked with crane game prizes!

Went there for dinner tonight and to play games with my daughter. Service was absolutely horrible. Same as last time we were there. A manager came to take our drink order and said our server was very busy so I am taking your order. First of all a server should never be too busy to at least walk by and greet a table by at least acknowledging that they are there and you will be right with them. My appetizer came after. my meal and the manager said that the kitchen burned them which I completely understand and I wasent upset about that at all. I was upset that we waited and we went told about it until after our dinner arrived. The girl that was work in ng the desk up front was so wonderful and nice she should get a raise.

You know, Ive never actually eaten here before, but I imagine the food must be good. The games are super fun though! Im not one for prizes but they have a lot of different things to choose from. I usually just get candy.

The food and games were overpriced and accompanied by pushy staff. Also most of the major attractions are out of order. Make your own decision, but I wont be returning.

My wife and I spent our first few months dating going on Wednesday nights for a bite and some games. Always a good time and good food!

We just went to play games last time but have enjoyed the food as well. You can get some pretty good deals and staff is always friendly

Its quite expensive to buy credits to play games there. The games give awards in the form on virtual tickets that go on your card. The items your can buy with the tickets are overpriced. I effectively paid $30 for something that should cost at most $5. And I got the bonus of blowing out my eardrums with the experience too!

Food was excellent. Its a little one the pricey side but we enjoyed playing games and eating there were lots of games to play. It was very clean and the workers were very honest and kind. We lost a bag and they were quick to help us find it. Cant wait to go back again! Both adult and kid friendly.

After what started as a wonderful experience for my son’s 11th birthday, the waiter got offended because my husband was upset over a 45 minute wait on part of our large order. The manager, Jenn, was there to buffer the situation and ensure we were satisfied and gave great customer service. Jenn even found me in the game room to give $10 gift cards on future visit after the server displayed such attitude. He has great potential, passionate and a hard worker. He just has to learn that you have to respect the customer, have thick skin and learn when to shut your mouth and just smile. Thank God for Jenn

My husband got a burger and didnt say no blue cheese. The management came over and asked how we are. My husband said he doesnt like blue cheese and they not only gave him a new burger they gave me a free drink.

Tasty food and good drinks.

Cool arcade! The drinks were good, but the food wasnt.

When I walked in the door the person working said Welcome to Dave and Busters, we are the Chucky Cheese for adults. Sweet I thought, I can enjoy some childish antics without being overwhelmed by young ones! There were easily more children under the age of 10 than adults!!! The food was about as average as McDonalds. I ordered a burger and fries, and I would not do so again. The games were really kind of pricey considering other arcades. For four people we easily spent 175 dollars in less than an hour.ON A POSITIVE NOTE!The wait staff was fantastic, very friendly, very attentive, kind and just pleasant! They also have a decent selection of games to play.

So Ill say this its a great date night location, and it can be really fun if you have friends to meet up with. The food is pretty much your standard chain restaurant food, and they have unique drink options. All in all their selling point is the games, and the ability to socialize through these games while dining. Its also great for parents who want a way to entertain their kids while they eat.

EDITED TO ADD: I filled out the form as recommended below and no one was ever in touch further. It has been about a month so I highly doubt the local team or the company in general cares at all. Pretty clear that their comment below was simply to take away from bad publicity.I would give zero stars if I could. I took my two boys a few days ago here as a fun way to end their winter break. It turned out to be anything but. We waited to be seated. Not a big deal, I expected that. But once we finally were seated, we waited quite a while for the waitress to come take our drink order. By the time she arrived we were ready to put in our entire order. Again, no big deal, I have a lot of patience. We went to play games. About 1 out of every 3 games took our cards and then didnt work. They would freeze or crash while in the middle of playing. Each time we hunted down someone to help us because Im sorry but at nearly 9 tokens a game I want my tokens back if a game doesnt work! It was entirely frustrating and disappointing and I KNOW we lost so many tickets and tokens we never got back. Ex. The chicken game, the game where the claw drops and picks up ticket rings. Just to name a few. In between trying to play games that didnt work and hunting down associates to help us, I was checking for our food between every single game. We went and sat down just as it arrived but it was warm at best. My kids didnt want to eat it and were throwing a fit that it was disgusting (cant say I blamed them) and by the time someone came back to see how it was I was so annoyed I just asked for our check. Frustrated with spending nearly $100 on cold food and broken games I told the kids we were going to cash out and go. They used the very LITTLE tickets they had (even though I spent a small fortune on tokens) to buy little balloon animals that come with a straw and are supposed to inflate. They immediately opened them after checking out and tried to inflate them as we were walking out. Neither could do it. I tried. My husband tried. We spent 20 minutes trying to inflate the balloons. I dont know if we had defective ones or what but they did not work. My kids were crying. I took their prizes back inside and told the man behind the counter I am sorry but we tried for 20 minutes to blow these up, they dont work, can we please get our tickets back? Looking at the two crying kids by my side, the guy working behind the counter actually said to me, well I wish you would have said something before you opened them and used them. SERIOUSLY!??!?!?!?! HOW ELSE WOULD WE HAVE KNOWN THEY DIDNT WORK!!!!! We got our tickets back and got the hell out of there. I said to a few employees how frustrated and unhappy we were with the entire experience. Nothing was done. Not one associate cared in the slightest about their awful service. Everything from the food, to the games, to the prizes was a letdown. My kids were heartbroken to leave empty handed and hungry. I was beyond annoyed. It turned out to be an awful, awful way to spend our final day of vacation. My word of advice- save your money and go anywhere but here.

Great service!! Food was delicious.Jason was a great server.Had a great time playing games after dinner. Will definitely be back

The waitresses and staff were really nice the waitress even brought drinks to us without asking them to I would rate them a 1,000/1,000 and I will definitely go back.

Great food and games. Drinks were good. A little on the expensive side overall.

They are now closed. Unfortunately they did not survive the democrates created covid 19 biological weapon.

Three times now.Find something new like every visit!Wedsnesday are half off games and Thursdays are $20 unlimited non ticket games and Wings! Im unsure about the bar but when i visited, it was half off all drinks which was great!

So many games. With 4 kids there were games each kid liked. Something for everyone to enjoy.

Not busy Thursday night took hour and a half to get our cold food. Had been plated so long had a skin on the hot sauce and spinach dip.

Very good visit. Sarah was a fantastic waitress. Very busy place on a Friday. Lots of sports to look at if you like food with the tube. Delicious meal, cooked very well. Desert on Sarahs recommendation was very good as well. Game playing was a little lackluster. Too many ticket games and very few head to head play games. We got bored very quickly on the games front.

You could have someone work the front desk to get a 5 star review from me. We waited almost 10 minutes for help.

Games were great, our food was good but our friends food was not up to par. Also, service was slow for the restaurant not being busy.

Big game selection, 1/2 price Wednesday for games, but food service tends to be very slow. Find coupons online for cheaper play packages

Food is decent. Gaming is fun. An enjoyable time.

Great service as far as food goes and they had every single screen in the joint tuned into the pay-per-view boxing match! Couldnt be happier!

Great atmosphere. Food was good and a lot of games. Only complaint is they are expensive

The food is generally on point. Service the past couple times has been meh. The first three times we went it was perfect. Seated quick and food came hot and fast. The last couple times were not so great. Slow service and Id say just poor management. I am in food myself so I understand if its super busy but there were many empty tables. This last time was the absolute worse. Checked in at 701 was told about 15 mins for a table which was fine so I took my kids to the games 45 mins later I went to check in and they were like right this way I was like um OK but I never got a message. They didnt seem to care at all. Then we get seated and like 15-20 mins later a waitress finally came over and was like have you been helped. Im like nope and was honestly about to leave but she saved the day. Over an hour for drinks is just not acceptable. She was never notified of us being seated nor do i think it was her section but she stepped up and was amazing. Management seemed to care less when she told her. She rushed our food an dit was good but again with a 6 year old and one year old I wasnt super thrilled waiting over an hour to even put our drink order in. My mom has never been and unfortunately dont think she will again after that.

Over priced but fun and nice ppl. My choice in food was good!

Not bad. Maybe Im getting old but its loud in there. I think its time to update most of the games some are starting to look used. Also alot of these games have been here since the beginning.

Place is great but ordered drinks and was told they were out while we watched others order the same drink and get it... Waiter did make it right tho

Residing on the top floor of the Destiny USA Mall, Dave & Busters is the best place to bring friends and family for a good time. From arcade games, to dining, Dave & Busters has it all. If youre of the older ages, this location provides both arcade entertainment as well as a belly full of beer. I absolutely recommend this location.

Great attentive staff, good prices/compensation, tasty food and cocktails. We enjoy going jerenon date night.

Had a blast. Food a was great. However our server was incompetent and required management to help her serve. Otherwise an over all good experience

Went there for Orange After Dark (an event at Syracuse University), and had a lot of fun. So many things to play, and I won gummy bear too!

Good amount of games and staff is very friendly..

Although Ive never been inside a D&B before, my first time here was an amazing time! I can best describe this as an adult Chuck E. Cheeses, to bring up my childhood. This place has all the newest arcade games from all different genres, ensuring that everyone can find something they love. Prizes are pretty standard for any upscale arcade, but I think the reason so many people come here is for the group entertainment experiences. If youre in the mall with a few hours to kill, be sure to stop by!If this review was helpful, please consider a thumbs up. It would be greatly-appreciated!

Ive been coming here for years, and the lively energy and wonderful staff never fail to amuse me. The food is delicious and the games are so fun!

Expensive for sure! Prizes are so so as well. Least my kids enjoyed

Games are great. Food not so much. Food quality and portion size has gone down in the last 2 years since I first went. Suggestion: hit the food court before playing games, youll have more money for fun.

Food was GREAT!! The arcade part was a bit stressful since they only had one person manning it and the machines kept locking up or not reading the cards. Need more staff dealing with the customer issues.

Food is absolutely amazing. Service was phenomenal! Our waiter Jayson was hands down the best waiter we ever have had at any restaurant! He definitely made the experience a wonderful one! Thank you

Food is great. Menu is extensive. Atmosphere is fun and servors are excellent! Be aware it can be very busy and you may have to wait to be seated or wait a bit longer for your food, however it is worth it!

Good food and fun games. The kids loved it

Excellent service from our waiter, Tyler went above and beyond. The other staff was very courteous and we had a great time. Our food was good, and promptly delivered. Definitely going back soon!

One of my favorite spots. The only thing I wish they would improve is turning the Pump It Up machine volume up, because the atmosphere is loud and its hard to hear that game.

Very fun and good food

Good service, and the food always taste great. But they dont really have anything on the TVs for females when your eating, mostly sports

I am not rating the games, but the staff. We came in on Wednesday at 10AM for my sons birthday, we had one of those Groupon vouchers and were told they cannot be activated until 12pm given that its half price 10am to 12pm. I purchased a $30 dollar card which lasted about 45 min for two boys. We left and came back at 12PM only to find out you cannot use the voucher on Wednesdays. I was not happy, not because of not being able to use the voucher but because I spent last two hours waiting. The assistant district manager helped us out a great deal, which he didnt have to do. The cashier responds she didnt realize it was Wednesday. Either way, we were able to have a decent time.

The games are fun and diverse. Fun for adults and kids... Classic and new games. The TVs show sports from wide variety...but... The food is average quality and overpriced. I had a chicken sandwich and I got a single chicken tender on a huge bun for $12. I wont go for food again, will def return for games and drinks

Great place to go for a night out dinning is awesome and there is plenty to do in the arcade

Although we went on Black Friday, the service was great and fast. Always a good time when we go there

Good food. Just like other franchises. Cant go wrong.

Games take a lot of points off of your card per turn, with what seems minimal payout. One can drop 50 dollars easily with planning on a fun afternoon out and be down in under 30-45 minutes no problem. The games do get changed out slowly but not enough to keep my familys renewed interest in returning given the steep prices.

Fun and tasty. Kids love it and parents can too if you want to fork out the money to play. Wait staff fill the spectrum from miserable to awesome. The method of payment is unusual due to the inconsistent cost of games with no understandable correlation to dollars, but thats the contemporary way. I miss the old arcade games for a quarter. In any case, the fam can have a great time with decent food at a moderate cost.

Horrible service. They are under staffed which causes a huge back up and when it was brought to the managements attention on more than one occasion no interest was shown in making any improvements. The food is over priced for what its worth and the waiters/waitresses are taking the brunt of it from frustrated customers. Is this what we should expect for customer service as a regular paying patron? Very disappointing.

5 stars for the Jarassic Park VR ride. Its a must do. Best 6 bucks youll ever spend.

Very busy, some fun games and okay food.

Pretty nice location. Friendly staff for the most part, all the games were working which I dont think Ive ever seen before, and the food was decent (their Asian chicken wontons could have been served hotter). Overall a great experience

Its a great place to go with friends or family. If a machine doesnt work or anything they will take care of you and keep the fun going. Thats what they did when me and my friend went to kill some time. I do recommend this place go to.

My Bud draft was flat, but I was able to change it to a bottle no problem. The wifes pineapple slice w/her Danger Water Island blue drink looked gross, like it was going bad from the outside in. We just got rid of it.Food was otherwise fine and the kids had a blast with the games; no complaints there.

The food and service was so sad. We were so excited about our trip here since we have never been. It couldnt have been over fast enough.

My fiancé and I got seated when we arrived without wait but that was the only time a staff member paid any attention to us. Managers, waiters/waitresses all walked past us and after 20 minutes of waiting and no one coming to our table we got up and left. We would of talked with the manager about this but this was the second time that this has happened to us so it wasnt worth it for us.

Was rather expensive but the kids and I had a good time. Lots of fun games to try. We unfortunately did not stay to eat because we blew through $50 bucks in like 20 min. Next time Ill bring more cash.

Kids love coming here. Great food too

We visited this location on a day trip to DestinyUSA. It was huge, and the credits were really cheap. The cards are easy to use, and there wasnt really many lines for the machines. Its a very entertaining arcade, and from what I can remember, the food is pretty good too. Also, you get some really good deals when you join the rewards, which in my experience, is not common for arcades. KEEP YOUR CARDS, by the way... Reuse them when you go back.

Always a great date place for you and your kids...no matter how old they get.Food was awesome as was the service.

Where do I begin. The service was terrible by our waitress. How many times do I need to ask for napkins, silverware, drink refills and our Check. I know she was trying and Im not sure if she was new or not but seriously now dont disappear on us. My burger was overcooked and I ate it because I didnt want to wait for another one and you would think that something would have been done for it. I am a waiter so like I made sure she got at least 15% because I believe in karma. I dont know if this place believes in pre bussing and if you do then our waitress needs to be taught it. I have been to another Dave and Busters in Rochester and the service was excellent except here. My friend told me before we went in that we should have gone somewhere else and I said no and at the end she was right. Play the games here and eat somewhere else.

3 out of 3 times the food has taken over an hour. It may be a part of the strategy so you go play games to appease your kids. Staff is friendly, food is mediocre, drinks are overpriced. *Appreciate the response D&B, no need for me to call your number just step up your game : ) .

Kids favorite place hands down and always good time and value for your money wish wasnt an hour away but still go least once a month so they can scratch their itch for the games