What you would expect a movie theater to be. Helpful and nice customer service even with last minute ticket buying. Boundaries for social distancing in place, clean and neat, along with great sound, and picture this, Movieland gets a five star in my book.

Kenya Jackson WENT ABOVE AND BEYOND! Awesome, awesome, awesome. Some friends and I drove to Virginia to check out the new movie Tenet since our state is still keeping theaters closed. We ended up at Bowtie and were the only people in the theater. As has been said in other reviews, the place was clean, workers were well prepared and super friendly. The movie ended and we left without thought. It wasnt until later that night I realized I was missing my new AirPods... like, purchased the night before new.Retracing my steps and praying for a miracle I called bowtie. Kenya Jackson answered the phone and heard my plea. She graciously asked me to hold while she ran into the theater to get my AirPods. I was sick when she came back and said, I didnt see them in there, sir. Ready to throw in the towel I thanked her and was about to hang up when she said but I can go in later and turn on the lights to see if I missed them.Still feeling a little hopeless, I said thanks and left her my number. To my surprise, a few hours later, Kenya called me and told me she FOUND my AirPods!!! I was ecstatic.... but now how to get them. Do I make a 5+ hour trip just to pick up some AirPods? Ill tell you right now, Kenya went above and beyond. She protected those AirPods like they were her own, obtained approval from her GM to mail them and shipped them to me FREE of CHARGE!!!When I think customer service is dead, I will remember Kenya. And if movies dont open soon in NC... Ill definitely be heading back to Bowtie. Thank You Kenya!!

I’m here right now, to watch a movie, and the theater has not been cleaned. We selected our seats according to what area looked decent enough for us to seat.... I would leave, but this is the only theater showing the movie we want to see, at this time of night. I won’t be back. The pictures I’m posting are tame, compared to the rest of the rows...Update... so we went to see John Wick 3... why were we given tickets for another movie, and sent to the wrong theater room (since the movie name isn’t listed outside the rooms)...? Thankfully we discovered their error in time, and didn’t miss the start of the movie.

Great place to see a movie. Awesome manager and staff. Please support this theatre so they can stay open.

Considering everything thats going on now with the pandemic. The fact that these people had everything meticulously set up, and then we were pretty much the only people in the theater made this a great experience especially reliving some of the classics from the 80s. The staff on hand were amazing and super polite.

No one is following covid guidelines a lot of places like to pretend it doesnt exist and want to continue as normal. Ive been to many places where half the employees arent wearing a mask and look at me sideways for trying to protect myself. People need to wake up and realize that this is real. Its been 9 months and people still deny it. As someone who survived this terrible illness and still has symptoms long after testing negative yall need to get it together. No one cares unless their love one gets sick or dies. Things will never be like they were before, wear a mask stop getting so close to me when Im out and use some common sense this is not going away in November for those who think this was created by Liberals to get rid of Sargent Cheeto Man.

Polite staff, spacious concession area, serves beer .

Great place to see a movie. Employees are very nice. Go see Yellow Rose,

Love this theater but holy hell, Im trying to find out what covid precautions theyve taken and theyre impenetrable. Theres no covid info on the website or facebook page, the FB page is not accepting messages, 354-6008 is only a showtimes recording, without option to speak to a human.. calls to 354-6099 go unanswered. Im giving up but if anyone has information about how Bowtie seating capacity has been amended, Ill take it!

Really nice venue. Loved how they transformed an old industrial building into a cinema. Great picture, nice reclining seats and stadium seating. The concession staff were friendly, helpful and professional. Only drawback was the theater (#2) smelled faintly of stale cigarette smoke. Nothing terrible, and I went nose blind pretty quick, but it was noticeable upon entering.

This is such a great theater! I went for the first time yesterday afternoon. The building was very nice, the staff was helpful, and the bathrooms were clean. The seats are so comfy and recline well without suffocating people behind you. It was a great experience. The food and bar was also a plus in my book!

Great comeback since the pandemic started.

Basic movie going experience. No real negatives in the 10 or so times Ive been.

First and foremost, a great staff. Unique architecture, not your run of the mill theater . Great selection of movies combined with good food and beverage options. One of the first to serve alcoholic beverages, I still miss their margaritas, but decent wine and beer options remain. Most importantly ... great seats /sound & picture quality.

Awesome theater and very nice people!

This is a clean theater with good screens, good sound, and oh my goodness, an actual bar where you can buy drinks and take them into the movies! This is pretty much the only place I go out to see a movie.

Really nice movie place with a big parking lot. Student discount is what kept me coming back. The membership card also let you earn points that you can redeem for free stuff and even a movie ticket after a certain point. They tend to move relatively new movies to smaller screens early which might be unpleasing for the viewers because we are expecting a new movie to be on a big screen. Otherwise the theater is clean and the staff are helpful with good security presence.

Great place for friends and family. $5 tickets on every Tuesday is awesome. And $5 popcorn of any size is also awesome. Trust me try once.. tickets are cheap and place is near to many restaurants too, it will be perfect for a movie date.

Movieland is the only theater worth going to. Nothing against Regal Cinema 14 or anywhere else but once you go Bowtie you never go back....to any other theater that is. I dont know if its the vibe of the place or the lingering history of the train station it once was- honestly it could just be all the good memories I have there- but if you want a quality theater you wont forget, this is the place. Also gelato place right around the corner? Bonus Points Bonus Bonus: pictures of those good memories I mentioned

Bland popcorn. The lemonade is literally just water, but with a $6 cost. Screen 17 is small & they leave a light on by the emergency exit. Its similar to sitting in your living room with a hall light on. Tickets are $12.Good things: seats are roomy, recline, & come with cup holders. No problem hearing the sound system.

This is my wifes favorite movie complex. This was my first time and even in one of smaller theaters (to see 1917), I thought it was very nice. Good seats and decent legroom. And they have a full bar, which we didnt try this time.

Cool place, prices are not too bad. Kinda curious though, the sign on the soda fountain says purchase a large popcorn and soft drink combo (which I did) and get a free candy. When I asked for the candy the cashier said its part of a different combo, not the one I purchased.

Used to be a train station so I understand why it can feel a bit small. Still a cute spot though, movies are exceptionally cheap on Tuesdays. Seats arent the most comfy but theyre alright. Be mindful that the area is not safe at night though so do NOT go alone.Edit: COVID precautions seem non-existent, so PLEASE be safe (and honestly youre better off chilling at home)

This theatre is awesome! It was created from the old Richmond train station. It has character, easy parking and of course munchies for the movie.

Nice theaters, comfortable seats, good business model. If Im going to see a movie in a theater it is the place I prefer.& You get to Butter your own Popcorn!

They movie was great. Expected inflation on the snack money makers. They only reason I snatched two stars away was the smell in restroom when need to use it. It was a smell like someone who had been in there needed a few shots of penicillin.

I had never been to Movieland. on January 25, 2020 I had purchased a few items from the bar. I used my charge card well today on 3/3/2020 they put my charge through. I have contacted the boulevard location as well as the corporate office to ask why this was done. No one can give me a straight forward answer. I understand things happen but come on 40 days later you are charging my card????? I gave the guy in corporate my name and I asked for his first and last name, he said Mike and Im the only Mike there. Wow Bowtie.

Pleasant industrial feel w modern decor, seats are comfortable, w large screen and high definition, Dolby sound, and plenty of parking. We noticed theres alcohol available, beer & cocktails, beside huge tubs of popcorn and sodas. Following the movie, I walked out liking the vibe at Movieland much better than those found in the burbs. We only wished we lived closer.

The movie land is nice and big and open and an old train depot so fits in downtown Richmond. The seats are nice and the theaters have both the flatter old seats and some stadium seating. Across the parking lot there is the criterion cinemas— still a part of the bowtie but where they play more art films and a much smaller venue. Definitely an cozy theater experience— did I mention the ticket counter IS the snacks counter?!

Small theater screens in some of the rooms vs everywhere else. Not worth the price

This is a great movie theater in the Richmond area. Clean, friendly staff. Parking can be a little tight, but still a good theater. Ive Ben several times and I would go again.

Its a nice theater and its fairly comfortable. Food is pretty good and priced about the same as most theaters. They could do a better job with training their staff on basic customer service and how to talk to customers as many of them dont know how to greet someone or say Yes Sir, Yes Maam, or Youre Welcome instead of Yep.

The atmosphere here just cant be beat. The idea was done so well. It doesnt feel like any other movie theater in the area.Its almost always dead too, which is great because you dont have to wade through crowds! It doesnt feel deserted or unkempt though, I think most people just prefer the other theaters. Which is fine by me--more room here for us!The bar is friendly, bathrooms clean and the special events theater is tidy too!

I’ve been going here since it opened. It could a little updating/refreshing. They have a lot of food options.If you ever see an artsy/independent movie in that little theater building in the parking lot, it’s a whole different experience. No lines and cozy theaters. Feels pretty special.

I love that they have a full bar with real cocktails. The theater was clean and all of the staff was friendly and helpful. Plenty of parking and prices were reasonable. Large popcorn, large drink, and gummy worms for $14!! I dont know where else they do that!!

Great place to go watch a movie. Comfortable and very clean. Plenty of parking.

Love going to movies here. The theatre is always clean and you can take your beer from the bar into the theatre!

Have not been here in years! Enjoyed the movie and theater. Manger was working hard and good customer service from the staff. Very comfortable seats in the theater !

Movieland is a cool spot to catch a film. It isn’t the cheapest but fairly priced. The theater itself is open and has a cool vibe. You can purchase movie classics like soda and popcorn or grab a beer.

No Military DiscountClean and Fresh Popcorn

Great theater that used to be a locamotive assembly plant. The stadiums are naturally a bit smaller due to the building size but there are neat pictures and artifacts on the wall. The theaters are clean and there are rooms for kids birthday parties.

The staff seemed great. Friendly, professional, and easy going.The building and seating are all rather old and outdated but it all looks well taken care of. The outside doesn’t look much like a theater, especially if you see it from the main road. It could easily be mistaken for an abandoned building but come into the parking lot and it’s clearly not abandoned and you’re left with a better impression. Looks like a warehouse building though honestly.So yeah, the place is a bit old and outdated but it wasn’t a bad experience at all. It appears the bathrooms have been remodeled and new carpet has been put down though.

It was very safe and a nice outing for the family

We attended a birthday party there and saw a movie. It was clean and the staff was very courteous.

The lady who rung us up for our tickets was over-explanatory about IDs being checked for an R rated movie. Mind you, my friend and I are almost 30. Then the wait at the concession stand was way too long because they only had 2 people working it. The building was beautiful and the movie was great. Itd just be nice next time to get through buying tickets and food faster!

Just caught frozen 2 with the girl and her kids. the aisles hadnt had been cleaned in the auditorium prior to the movie starting... it was actually pretty gross.decent atmosphere regardless.

We loved how the exposed brick was kept in place for the decor. The seats are comfortable and the atmosphere is enchanting.

Awesome ️

Love dis place

Screens are tiny. In the year or so of this being my regular movie theater, Ive only seen one movie on what is presumably the only large screen in the theater. Ive been in rich peoples entertainment rooms that have larger screens than these.Theater chairs desperately need an upgrade. I will frequently sit in ones that are wobbly and insecure feeling.Overall, passable. If i werent too lazy to drive a longer distance Id probably be going to a larger chain theater.

Bowtie was great! There is a tear in the screen of movie theater 8 about a fifth-screen length from the left side. It slightly takes submersion away from the movie.

Probably my favorite movie theatre in Richmond. Love the reclaimed early industrial era architecture. The lighting and sound systems are excellent. Especially love the smaller, four screen Criterion building. It is, for the most part, the only way to see smaller budget, independent films in the area.

I work there its a fun place. And good people.. good team.

This has always been an amazing theater. I would come here over other theaters first. They have a cool draft beer sections and you are now able to take drinks into the theater. They do fun events and the general structure be of the building and very downtown Richmond classic in that its a converted industrial building.

I love this theatre! The setting is very unique as in the place used to be an old train warehouse. Ive been going to this theatre for over 9 years. The seats are comfortable and the place is clean. The service is good and the employees are friendly and attentive. Whenever I want to see a movie this is my first choice.

Nice theater. You can often find some more limited release movies there than you will at any of the Regal Cinemas in town. The only thing I dont like is you put your own butter on the popcorn, which means you cant get the server to layer it in, so all the butter just ends up on top. Picture quality and sound were first rate. Location is good with a variety of eating and drinking establishments just up the street in the Scotts Addition neighborhood.

Movieland is one of Richmonds youngest cinemas and located conveniently on the historic Authur Ashe Boulevard. Aesthetically it resembles a refinery plant from the outside (slighly in keeping with the current landscape of the area) but inside is a modern, cool layout with high ceilings, gorgeous earth tones, swanky light fixtures and plush carpeting. Parking is plentiful and the theatre rooms are spacious and clean. I enjoyed my movie experience there however one of the staff members could use a few more sessions in good customer service skills. I had major difficulty speaking with a Bowtie employee working the front counter regarding my Fandango tickets. I was reading the confirmation number to her (she refused to take my phone to enter it herself) and she literally got the entire sequence wrong multiple times. Her terse, unfriendly demeanor, ineffectiveness while inputting the confirmation number and reluctance to use my phone to enter the number was annoying and bizarre. My male companion also found the entire interaction strange at best...unprofessional at worst. The employees working the front counter should be warm, engaging and efficient as they can set the tone for ones experience. Fortunately the movie was so entertaining that this employees attitude didnt put a damper on an otherwise enjoyable evening at Movieland.

Very nice and food was affordable. Only thing is the seats were a bit uncomfortable but not a deal breaker

Now, this is a nice theater. Especially considering this used to be a train station. Theres a lot of history here!One minor complaint: the lights dim just in time for the movie but I wish it did it for the preliminary trailers. I was a little annoyed here with the bright lights since Im used to AMC or Regal dimming their lights during those preliminary trailers. Not a reason for me to not come back but still worth mentioning.Overall, next time I come back to Richmond, I will definitely return!

Pop corn makes me feel ill. Concession is over priced. Theater is clean

We love this movie theater. The staff is always friendly and efficient. We really enjoyed the summer free movies series. The lines move quickly and its located in a great spot in the city.

A wonderful pair of movie houses. Smart accessible location in an up-and-coming neighborhood. Fine selection of both large first run and more eclectic movies. Fair prices, with very clean accommodations and very comfortable seats in the theaters. Highly recommended.

Its a really nice place. Has good movies and many individual theaters so movies that are real popular usually play in more than one theater. The snack bar is nice and the bathrooms are big so no waiting in line. I definitely recommend this as a good place to see movies.

Always my go to movie theater because its near by. Love that they sell real food and alcohol. Always preety decent when I have visited. A suggestion is that they have more staff to help at the concession stand for ppl wanting food and beverages. Other than that its not a bad theater visit and spend your money with.

If you’re looking for a great movie experience, go here! From the friendly staff to the large food & beverage menu, you can’t beat it! There are 2 things that make this theater awesome! The 1st is that someone actually sits at the customer service desk all day to answer questions quickly and professionally. The 2nd is that if you get a combo, you get a popcorn tub lid. The tub lid is great because you put your own butter on your popcorn & with the lid, you can put some on then shake it up then put some more! I will definitely be back here again!

We had a great time and the people who helped us where very nice and very professional with us and we will be back soon thanks for a great weekend

There was plenty of parking, it was clean except around the popcorn butter area, and the seats were comfortable. Add a great movie... perfect for a hot Saturday afternoon.

Nice comfy place.Screen we went were small though

Such a great place to watch movies. They have so many amenities.

The only thing that I dont like is the concession prices and the nachos in plastic with the squeeze sauce. Im old enough to remember real concession food. Bathrooms seem to always be clean and neat here.

Ive gotten spoiled by AMC. Seats are much more comfortable.

God I dont think Ive seen a prettier movie theater on this side of town. Pretty decent food, comfy seating, big taken care of old historic building. 5/5 definitely coming back.

Very comfortable theater. They serve wine and beer as well as the usual drinks and foods. Tuesdays are cheaper prices for tickets. It can get a little rough there at night so we mostly go to matinees

I love this theater but my last experience gave me pause. During the previews for Secret Life of Pets 2 we were shown a Gay Pride message that was inappropriate for impressionable children. I had to let my grandchildren know right then and there that I did not like that experience. Please be more careful in the future. There were plenty of adult movies showing. Adults are more equipped to evaluate such a message.

I think the owner is paying for these 5 star reviews. This theater needs to be deep cleaned. I feel like I need to bring my own can of Lysol to spray the fabric before I sit down. Smelly and damp. Also, how about a seat upgrade to leather... something a little less absorbant. I understand you boast a retro vibe, but to the disadvantage of customers. Its time to get with the 20th century.

A historic ambience and a good concession spread made for an enjoyable movie-watching experience. There was a security or police vehicle in the parking lot--not sure whether this was a positive or negative indicator. My sample size of one visit is too small to comment robustly, but overall it was a good visit.

This theater used to be a factory or something. A matinee is $10. No reclining seats and smaller screens. They have a great bar and lots of concession options. They have ample parking in their lot.

Great place. First time visitor. Would love to go back

If you want to see new movies in Richmond VA this is the only place to be. Lots of parking, lots of theater rooms. It has a cafe where you can order meals and adult beverages. I enjoyed their Movies and Mimosas promotion. The seats in the theaters are comfortable and they have a customer loyalty program as well as machine kiosks to buy tickets and beat the line.

Great place to see the movie of your choice, all sorts of food and drinks, and that includes adult beverages.

Havent had any bad experience here. I enjoy myself as well as the movie they get up from me.

Always have a good movie experience. One time we had issues that werent even related to the theater, management was great at helping to resolve.

First time i been to theater in 4 years.Always go to Bowtie.Good service.

Great place to visit and one of the better theaters in the Richmond area.Improve:Consider adapting to the new industry standard of service at the seat. You will increase customer satisfaction and purchases by a large margin. Especially since you already have your liquor license, delivery to seats would see a huge benefit.

Great place to go with kids. One issue if you have a whole row of seats reserved. You put a placard that indicates this BEFORE you allow patrons in and get settled. Not once almost every one is settled and the good seats are gone! Then your asked to move.

Loved the theater and movie. Great service. Will be returning soon.

I love this place. Its an old locomotive factory and the exposed brick everywhere makes for a nice atmosphere. Very good sound - I believe there are 12 screens. Not the biggest screens but all theatres are nice.

Love this theatre. Only downside is parking can get tight. Great for date night and family movies.

Decent place to see a movie. Have been to better and worse than this. Staff is good and helpful. Concessions are reasonable. Get the kids box, it’s the best deal. Seating is good and sound is good. Parking can get overloaded here during peak times though.

Nice clean theater. Took the kids to see pikachu and we had an awesome time. Lots of resturants close by so you can walk and can park your car at the theater!

Great theater. It is not lazy-boy-recliner comfortable, but still a good place to see a movie. Good sound quality in smaller capacity theaters. Food and ticket prices are typical for theaters -- not outrageous and not cheap either. This is our go-to theater for movies.

Id recommend buying your tickets online or using the Fandango app before heading to the theater. This will allow you to skip the long line at the ticket counter and use a kiosk instead. The theater seats are super comfy which I always enjoy.

It’s a better movie experience than Regal. The quality of the interiors, seating and concessions exceeds most of the well known theaters in Richmond Virginia.

Very cool. Reasonable prices. Great bartender. Seats are pretty good, but not quite up to the best. No recliner, headrest, or footrest.

The movie was great. The seats were comfy. Only issue really was the smell in the theatre. It smells like old furniture.

Always love Movieland at Boulevard easy to get in and out hardly ever a line and the special popcorn deal

A very pleasant theater. A well set-up common area and polite and knowledgeable staff. The individual cinemas had comfortable seats and the sound was good in every area I passed by while there.

Good movie selection. Sometimes the popcorn is not fresh but they sometimes pop a fresh batch if asked.

So much fun! Nice Theatre and very friendly staff.

Great theater, friendly staff, comfy seats, ticket prices are reasonable... We go all the time, we love seeing movies here. The only issue weve ever had wasnt really the theaters fault....We went to go see a movie on a Friday evening, and the theater was packed. We ended up parking way in the back; almost the further point possible to the main doors while still on theater property. By the time the movie ended, it was late and dark. When we got to our car after the movie, we found our gas tank had been pumped. The car was left with just enough fumes to limp to a nearby gas station before we headed home. Because of this, we only go to movies when its still daylight.I dont fault the facility for this; they provide plenty of parking lot lighting (except for the far corners) and police do patrol every once-and-awhile. This was just a kiddish act by some inner-city punk...