I love sky zone. The whole party had a ball. Definitely made my kids comfortable at the door. I think the adults had more fun than the kids lol. They served the food and etc. It was amazing. The staff were amazing. Wish I could give more stars. I love them there they were like family. I love you all!!! Thank you for great hospitality!!! Definitely going back. P.S. the pizza wasnt that great but the drinks were good.
My 3rd time there in the evening, it appears to be run by a younger staff at the later hours, facility maintains cleanliness and well ran, staff was professional.
One of my favorite “jumping places” (as the kids call it). They have so many different areas - dodge ball, trampoline, the wall run, foam pits. And I think I’m missing something. But there’s lots of variety for the kids. I have also attended birthday parties here and you get so much jumping time. The kids loved that. And then plenty of time to eat/sing/have cake. The service has always been great as well
I just had my daughters birthday party here and couldnt be happier. The staff was very courteous and helpful. The trampoline park itself is so much fun! Lots of different options for kids and adults to choose from. Everyone in my party was happy and had a great time. Very clean and although it was crowded it was not over crowded. we all had plenty of room to try out all the different activities. The party room was nice and our party helper was great with giving me time to put up decorations and bring in the food and drinks. We will definitely be visiting again, and Its a perfect place to have a birthday party, very affordable too. Thanks skyzone for a great day for my daughter and all of our guests.
Did toddler time with my son and we had a blast!
Awesome place. had my sons birthday there. he had a really good time. When they found out it was his birthday, they announced it over the intercom and he was so excited.
HIPE THIS SAVES YOU SOME MONEY...WE TOOK OUR 13 YR OLD TEN YR OLD AND OUR DAUGHTERS BEST FRIEND FOR HER BDAY THEY SAID THEY HAD A BLAST YOU DO NEED TO BUY YOUR OWN SOCKS OR BRING YOUR OWN FROM THE LAST TIME YOU HAVE BEEN TO A TRAMPOLINE PARK SO REMEMEBER THAT SO UR NOT PAYING 2 BUCKS EVERY TIME FOR A PAIR OF SOCKS AND ONCE YOU LOCK YOUR STUFF IN THE LOCKERS IF YOU OPEN IT YOU HAVE TO REPAY TO LOCK YOUR STUFF UP...HOPE THIS HELP U SAVE SOME MONEY...
Fun place for a fun boy!
Had my daughters birthday party here, our party host was very polite and greeted us soon as we got there. I forgot the birthday candles at home, in which case he got some for us. Thank you Miles for your hospitality.
Nice place to take the kids to let them blow off energy. The glow party was definitely a bonus...just keep an eye on your child...they start looking the same in the tshirts. The DJ was amazing!!!! I forgot I was there for a kids birthday party!!!!
Our granddaughter loves this place. We take her at least once a week. The staff tends to be young but seem to be vigilant about safety. They have very affordable memberships.
Pretty clean. Friendly staff, need a little better set up anybody can walk in and out of there. Wasnt a secure feeling letting the kiddos run around
The place was clean, but the rules are not clear for use. Its hard to enjoy the park with a toddler during toddler time if you cannot aid the child in bouncing when they havent developed the skill yet.
Im a 30 year old man who was having fun with my girlfriends kids, and I tried to climb the warp wall and ended up breaking my toe. The kids had fun, and so did I. Great place!
Really fun and entertaining for kids even though you sweat alot it is very worth It. I recommended it.
There dj plays some decent music on Friday and Saturday and they have mango Slurpee very very good
Usually alot of fun for families and kids... but Friday night the black lights come on for everyone to glow which is cool..Problem is then comes on the music at an insane level..wife and I took turns going outside to take a break..On duty manager needs to lower level some, this is harmful for young and older peoples hearing...plus the style of music is not very family friendly. Employees are all dancing and not doing their jobs..A nightmare unless your into the ghetto scene type stuff-loud violent music, cursing, screaming, inappropriate clothing and actions of adults etc. we will stick with daytime if we return...
I had tons of fun with my little girl. It was a little bit pricey though.
Went to here on Mother’s Day and it was pretty empty compared to a normal weekend. My wife and kids loved it! Staff is extremely friendly and helpful. Lots of fun for everyone.
My 3 year old had fun, but not much for her to do for the price.
Nice place to take the kids. It was nice & cool. The employees were friendly. The cost was more expensive than other trampoline parks, it cost $18 for my 3 yr old to jump for 60 min. & she barely jumped, was disappointed w. That.
Took my son to a friends birthday party today. He had a blast!
Hey my name is Stephen! I went to the Sky Zone in Newark DE. on the 25th of 2020. I gave this place two stars for a couple reasons. One, They do not have much to offer! If you like jumping in one square this would be the place for you. They dont have up to date obsticals, the square foam blocks look out dated and worn. At the time i went they only had one dodge ball pit open. Just over all not much to over i nthe way of fun. Secondly the staff. There was a second i couldnt tell if the staff was working or one of the custmores. I get it must be somewhat exciting to work but at the end of the day you have a job to do. That is enforce the rules and watch for dangrous situations that may come about. The staff was either playing around to much or just talking to each other and not doing there job period. After my experience I will not me retunring to this Sky Zone.
A good place for kids. Lots of activities for kid. My son enjoyed a lot...
I cant say enough great things about this place. I had a party of 15 for my sons 16th birthday. Everything ran smoothly from the time we walked though the door. The staff was amazing and accommodating, the entire establishment was spotless and the pizza was delicious. Our entire party had an incredible time! Highly recommend!
We have a great experience each visit to their Toddler Time.Yafiah also went above and beyond to make sure my family had a great time today, so giant shout out to Yafiah!
Fun place! Kids had a blast. Bring your own water bottle cause they charge $2 for a bottle of water and dont do courtesy cups and their one water fountain has very little pressure and leaks water all over the floor so the kids socks get wet.
Great place for young adults and families. Great staff
If your child likes to go to the trampoline park often, check out the 90-day pass! We come often and weekly and its a great way to burn off energy while keeping him from in front of a TV. The staff is very nice and helpful.
Came here many times great place to have fun
This sky zone isnt anything different from the others..... my kids love sky zone its a place they all enjoy going....
Way too expensive, $400 for an hour of jump time for 15, and if all 15 dont show up you still get charged for them. You should at least get refunded for the people that didnt show up. Then youre not allowed to bring any food other than a cake so you have to eat their Pizza which is horrible and also very expensive, if you pay $25 for a large pizza it should definitely be at least half decent tasting.
Kid checking us in was a little aloof, but at least he knew his job.Staff was fairly attentive, kept things organized and the dodgeball attendants were good. Really had a great time all around. Had a good bunch of kids playing dodgeball.Didnt try the food, but the pizza didnt smell good.Would definitely travel a little more out of my way to visit this location again.
I booked a party at the Newark, DE location for my son’s 13th birthday party for 1 pm on a Sunday. They tell you to arrive before then. They didn’t bring us to our party room until after 2:30! The party was due to end at 4:10. That was not even the bad part. We had gifts for my son that I was told the party host would bring to our party room. When it was time to cut the cake, I asked the host could she get the gifts. She was told by the manager that they had our gifts locked up and she could not bring them to us. I asked why? She stated that the manager won’t release them. I looked over and seen there was another party going on in the next room ( all white people). I told the host that these people in the next section have gifts on their table. The host then tells me that those people just set up their own party there. I told her that this was not fair since I had to book a party, pay a deposit, and pay $400. I told her I will go speak with the manager. Me and my boyfriend went to speak with the manager. The manager proceeded to tell us that it’s company policy that they give the birthday child their gifts on the way out the door. I told her I wanted my son to have his gifts now. I told her that the gifts are my property that I paid for. She kept telling me that that’s policy even though it’s not written anywhere and was not included on the party contract. I told her it made no sense for me to have bought his gifts there if he couldn’t open them there. I told her the people in the room next to us had a table full of gifts. She said those people had a party that they didn’t pay for, but the she accommodated them since it was Sunday and no party was booked in that room at that time. I told her that this was even more unfair because I paid $400 for my party and those people did not pay a dime and was able to bring in gifts. She then told me to lower my voice. I explained to her that I was notgoing to lower my voice and I want my property or I would be calling the police. She then said she was keeping my gifts until I paid the balance of the party. She then turned to my boyfriend (he’s white) and tried to explain to him this nonexistent policy. I told her she needs to speak to me because I’m the one paying. She then released my son’s gifts. When I went back to the party room, we only had time to quickly eat cake and give the kids goody bags. I am totally disappointed and will never go back there again!
My kids enjoy this place. Would be nice if it had a little kid/baby area.
Fun place to go, especially with kids. You will enjoy more jumping around as a kids with your kids rather than bunch of grown ups
I love the fun you can have there
Sky Zone trampoline park is pretty awesome it is in an industrial park off of Route 40 in Delaware. The staff is really nice they play fun music and the kids go hard. if you take your kids here they will absolutely tire out and sleep well that night because there is a lot of fun stuff such as rock walls, foam pits, basketball hoops, and of course trampolines at this location.
Very nice park. Price is right. Very clean. Well lite. Nicely maintained! Food is not bad
Best trampoline park in DE!! Nerf war area. Plenty of jumping space. Staff was wonderful. Clean, inexpensive, perfect day with the boys! Thank you so much!!
This place is very overcrowded and not enough workers. Seems very unorganized compared to other trampoline parks weve been to.
The kids love it the employee are very fun and hands on with the kids.
We have been here numerous times. Great place and great staff. We celebrated a 6 year old kid BDay there and staff was very helpful and resourceful. They knew how to talk to kids.
Easy way to get the kids out and exercise while having fun.
Fun for everyone! Clean and safe with friendly staff. The snack bars limited selection is over priced.
My high-energy kid got an amazing workout here! Great, clean, fun facilities. A number of staff spread out to keep everyone safe and happy. Im thinking of getting a multiday pass.
So this facility has atrocious customer service!!! And I mean Atrocious!!!! Our church group of 21 precious children had there hearts and minds set on going to Skyzone Trampoline park (Newark) for a night of fun, many of them coming from broken homes and they don’t get out much. But there hopes of having fun and getting away from stress was destroyed by the outrageous employees at Skyzone! Anna and Malda are the worst employees I’ve ever talk to on the phone and I mean the absolute worst!!!!!!!!!Our church spent $300 on Groupon on tickets for 60 minutes of jump time for each child, just to save a little money and we called to see if we needed socks. So we called at 5:45pm and then we were told we couldn’t use our Groupon because of Glow night started at 6:30pm and they don’t take Groupon at glow time ! We said we understood, but we also told the ASSISTANT MANAGER MALDA we didn’t see anything about glow night on the website only that it started at 9pm-11pm. So MALDA proceeded to say again, that it did say 6:30pm on the website, basically calling me a liar. And then she said go check on the website for yourself. So we did check and we seen the same thing we seen when we purchased the tickets and that was it started at 9pm-11pm.So we called back and I asked to speak to the ASSISTANT MANAGER MALDA and I heard her say in a very unprofessional way that she didn’t wan’t to talk to me and she was done with me. So I said okay and processed to talk with Anna the (basic employee) and I told Anna the Situation and that we are on our way to the facility to show them what we seen on the website. Anna the basic employee then got upset and hostile and said that I threatened her.So after she said that I just hung up the phone and 5 minutes later the cops called my church group and I and said if anyone comes on the property we will be arrested and I said for what? And the cop said because they don’t want to deal with you guys.And I said officer we did nothing wrong and he said It doesn’t sound like you threatened her to me but they have a right to not let you and your church group come.Wowwwwwwwwwwwww
The employees are ruthless, carless, and just down right disrespectful!!!! My daughter and her youth group of 21 unfortunate children wanted enjoy some fun time at Skyzone Trampoline park in Newark. But the ASSISTANT MANAGER MALDA disrespected my daughter and gave her false information. After not accommodating our group Ana( or Anna) and Malda processed to call the police to cover up there mistakes and false information. In Hopes that they wouldnt have to accommodate us. We ended up going to Main Event and getting cheaper tickets and I will say the customer service was alot better than Ana and Malda disordley conduct toward my daughter and 21 precious children.
This place is fun and worth your time, not too pricey either. You can sign their waiver online to get through faster. They have lockers available for some change. Also you can buy snacks, food and refreshments there.
We love sky zone newark
Great place. Clean. Good fun for all. Definitely return.
I used a Groupon and let my 9 year old jump her heart out! She had so much fun. They have a nice section upstairs where I waited until she was done. They also have massage chairs! And the staff was super friendly! We’ve been to many trampoline parks, but this one has to be the best.
Nice place for kids, Safe and lots to do.
Cool for kids and adults young at heart.
Fun and clean. Everything was in working order
The glow event was jumping...
I thought of giving 0 STAR rating, but it was not available as an option.While purchasing 90 days pass, skyzone team told that any time we can visit when skyzone is open, but when we visit yesterday7/26 and when it is glow time, we were asked to pay normal (with $3 off as a gift :( ) - which is not correct.There is no specifics on the displayed price board with * as terms and conditions against 90 days pass, that means they are cheating ...Also, is the skyzone staff permanent? When we asked the skyzone staff at the counter that why we need to pay when it was not told at the time of 90 days pass purchase, we were given a surprising answer I am not the person sold you the tickets :(
I like it better than altitude in wilmington.. still on the expensive side. 18 dollars per kid for 1 hr jump..it adds up. They have better and more equipment.. attentive and courteous staff all young kids though. Its well run and clean. Food is decent. A working AED is clearly marked. They enforce safety rules. There are plenty of foam pits.
They have no respect for people and time.And they are unorganized
Fun time for kids. Can get crowded.
We had my 4 year old daughters birthday party here. The kids had a lot of fun. The party part was nice. They take care of everything. Pizza was pretty good too!
We have been here a few times before and had our sons birthday party here too. We have always had a wonderful experience. Today they blew us away! Miles was absolutely fantastic with both our boys. Also the manager whose name begins with an M but I dont want to misspell it, she was so sweet to our son who was sad he was leaving and let him test out the new slushie machine! Needless to say we will definitely be back sooner than later!!
Always a fun time. We prefer toddler time but wish they didnt limit so many other areas. The staff is always helpful and friendly.
Friendly staff nice set little price not stuff for all age
Rating was five I enjoyed myself Ill do it over and over and over again staff was great I loved it
Fun family experience for all ages. I went with my wife and two kids which are ages 4 and 6. One hour was enough for us. I would rate 5 stars but I felt $76 for 1 hour of family fun was a tad on the high side. We will go back but not often. What makes the experience is the staff. They were so positive, encouraging and helpful. You could tell they enjoy their jobs.
Always fun. The new attractions are definitely a hit with the kids
Good times!! Not too crowded when we went at 4:45pm.
We take our 6yo daughter here all the time. Its a great way to let your kid get out all their energy! We also had my daughters birthday party there and the staff was so helpful, above and beyond. I highly recommend it.
Not exactly sure what the employees are paid to do. They stand around talking to each other, messing around, not supervising. The upper lounge area is filthy. I was only here for a party, would not return. And the massage chairs are painful.
First off, the air conditioning is non-existent. I am prone to easily overheating, and I was extremely close to throwing up. Your space is very tightly packed, this combined with no air conditioning, and all the hot small sweaty children just makes for a bad time. Twenty minutes into my visit both of the dodgeball courts were closed leaving my group with nothing to do, as families were hogging most of the other equipment. The overall cleanliness of the resting areas had me disgusted. Im no clean freak but dear god it was bad. Along with the lack of seating for my group, we were left standing in the hot humid resting space. When my group tried to use your foam pit we soon found small kids just sitting on the trampolines, and the employees did nothing, even after we complained. Another big complaint is your rockwall, there are next to no rocks on there leaving more to be desired from it, and the lack of safety when falling off. The area surrounding the jousting area is extremely unsafe. My friend nearly smashed his head into the elevated platform after being knocked off. The only way to state my utter disappointment is by referring to Isaiah 66:15-16 from the Book of Isaiah. Bye
Fun time.there Pizza sucks and is over price .
Great place for birthday parties. Kids and adults both have good time enjoying there.
Pretty cool place! I like the new additions of the rock climbing wall and halfpipe wall climbs (like from ninja warrior). There are glow parties on Fridays: wear your neon 80s gear. Also, there are toddler times prior to opening hours, which is great for families with little ones.
Great job by managers Christine and Amy who helped with organizing a school student event. Christine and her staff were top notch and made the experience very enjoyable for the students. Well recommended and very attentive to our groups needs. Thanks for a great night! - Delaware Design Lab PTO President.
The staff are great! Very nice and helpful. Love the morning toddler time. Wish it was 30 minutes longer on Saturdays!
I love this place the court monitors are awesome and keep a keen eye on all jumpers and the manager malda is fantastic and so friendly.
Really a fun place and its reasonably priced. Great exercise and allot of fun!Makes you feel like a kid again!
Overall, my experiences here were good! The facility was big and the staff was, for the most part, pretty helpful.I have visited this location twice. The first time was for a dodgeball tournament that was simply awesome because while I was waiting for the tournament to start I was able to visit the rest of the facility and try the different things there. The second was with my wife, daughter and her cousin. It was Still a great experience as we were able to try everything from the warped wall, to the basketball area and foam pit.My only cons for the location is that it was a little on the high end and that the staff could have been a little more in control of what guests were doing (i.e. making sure kids aren’t running into each other while playing in the warped wall area)
One of the better trampoline parks we have been to for a kids party. The place was much cleaner than any other park and the staff was extremely helpful and attentive.
Not nearly as good as launch respect to video games and the other Gladiator Style activities that they offered at launch however a great alternative. Probably can make the parents area a little bit bigger they definitely have a great birthday party area.
I thought it was a really cool place for kids.
My kids absolutely love this place. Been to several great birthday parties and never disappointed.
There was fun activities for kids and adults from free jumping, dodge ball, foam pits, and a wall climb. Make sure to go online and complete the waiver before you go to prevent waitng to enter. The food available was mainly drinks and snack food which was a little high.
My kids had a blast, it was just really warm!
Love it so much fun with my kids I really recommend it
A bit crowded at times, but is still a great place to have fun.