The food was delicious and the servers take care in making your food. Such a rare find for a good price during the pandemic! The best part is that they will even bring the food to your theater! 100% recommend
Was good the movie was good just the popcorn served was old like it had been sitting there asked for fresh an was told that was the only thing they had...
Everything was clean and comfortable. The seats are so nice. They recline and have nice cushions. The popcorn was delicious. Really enjoyed the movie!
Great place to see movies . A little pricey but worth it . Will go back.
Went to a matinee on a 100 degree August afternoon, found our seats in a VERY hot theater. After a few minutes I went and find an employee to let them know it was extremely hot. He said he would tell a manager. Noone ever returned and the air never came on. After sitting through an absolutely miserable two plus hours in the heat, we told the cleaning crew that it was incredibly HOT in the theater. They were not surprised and said, Oh yes, the air conditioner is broken in this theater. WHAT?? If he had been told that when we arrived, we would NOT have seen the movie. Very poor management!
Nice and clean me and my husband aways enjoy!
I love the recliners. During Covid-19 not selling hot food but its relaxing
This Is The Best Theater It Has D-Box Seats,Imax,It Has The Best Seats And It Has 3D The Popcorn Is The Best And The Popcorn Smells Very Good.
Comfy reclined seats, good popcorn. best theater in lubbock!
Love it, great way to spend a couple hours
Love the convenience of this movie theater located next to the South Plains mall. Seats are very comfortable; just like a recliner. My only complaint is the popcorn. You fill up your container yourself from a large dispenser which is convenient but the popcorn tends to be cold and often crushed from the popcorn on top. I always ask for fresh from the popper and by pass the machine. Other than that, this is our go to place for movies in Lubbock.
Awesome theater! Best ever! Staff could have done more to keep butter, flatware, etc on hand. Theater seats amazing
Love coming to this theater! Although not crazy about the new popcorn dispenser, but its still a great place to go watch a flick. Comfortable chairs that recline and a great atmosphere
IMAX is a good place to escape reality every once in awhile.
Send people in your movie rooms and tell them to actually turn their phones off or at least put them away. I sat at the top and all i saw were phones the entire time bright. Movie the rise of skywalker was amazing though.
Lots of options at this theater. They have more than your average concessions, including pizza. The discounted ticket price for early showings is worthwhile. Also like that seats at the end of the row, where I sat, arent right up against the wall.I look forward to another movie at Premiere Cinemas.
Been here to watch new movies a while back and loved it!
Clean and comfortable. You pour your own popcorn. The popcorn and waters was more than the tickets to get in.
Literally any movie theater that Dippin’ Dots will get 5 stars from me....it would take epic failures to reduce the rating from 5 stars. The popcorn was surprisingly delicious and normally I’m not a fan of the corn that pops. The theater seating was up to par but can you please be a normal Texas establishment and have Dr. Pepper, what drink service establishment in this great state is open and doesn’t have the only soda needed to economic superiority....I’m saying Premiere add the Doctor and watch profits spur high and away...your profit/loss analysis would show profits higher than Willie Nelson the last time he played a concert @Billie Bobs FTW.
Great theaters with good leather seats and wonderful picture quality. The seating arrangement allows for good views of the screen from all but the first row. Better than Tinseltown on 82nd.
Our first time in the theater. Very nice. Only a few people attended the showing. We go during the day as seniors. Lol. Our son bought tickets at the kiosk and that was easy. Reserved seats. Wow!
Premiere Cinema is a Class Act. The concession workers and the ushers to the movie theaters are all very helpful, welcoming,smiling and friendly. The bar is a fun place to meet before a movie.
Ive always had a good experience at this theater. It has always been clean and all of the workers have been polite. I would reccomend going early because it can get pretty packed.
Had a blast watching Sonic the Hedgehog, clean theaters, D-box seats available here; free refills on drinks and popcorn.
I love how comfortable the seats are in the theater. The balcony bar area is very enjoyable.
Very clean and nice employees.Best seats in town.Would recomend to anyone or family.
Great seating and great sound a d great projection. Self-serve refreshments are messy
The great movie theater with the incredible customer service.You see Im in a wheelchair and not only do they have special seating for those of us with disabilities but their employees always kind enough to help me carry my popcorn and soda to my seat it is difficult for me. Premier should be very proud of this theater, their employees and staff.
We love going to premiere! And the drinks and popcorn are unending refills for your visit, but, the soda machine is not always up to par. Its flat or doesnt taste like the drink you got at all. Otherwise good food and willing to make right any mix ups.
BEST SEATS IN TOWN!! :)
Seats are comfortable and I like the fact that you can pick your seats in advance.
Nice seats. Good movie. Not crowded. Prices for food and drink are ridiculous but overall decent place
Clean, comfortable and lots of room. We walked in and used self service ticket kiosk. Staffed well at snack bar. I would visit here again.
Took my 3 year old to see the Lion King. Love the bigger seats and the fact they recline. The tables are small but you get your own personal space. Wasnt too pricey for movie theater snacks and drinks. Clean theater. One of my favorite movie places to enjoy.
I really enjoy being able to reserve my seats. It is comfortable and there is a place for your drink and food. It is really crowded for the 10:00 PM shows during the summer. There are a lot of teenagers out and a little bit on the noisy side. I did not think about this when I made the decision to go. But. It is what it is.
The theater was very clean. The seats were comfortable. I like that I could refill my kids icees and pop corn myself. The only thing that was weird was sometimes in the movie when they were talking is was hard to understand what was being said. I donno if it was just where we were sitting or if it was just the speakers. But it was still great. My kids had a blast.
When we got to the theater we grabbed our food and drinks and gave the man our tickets but when we went to sit down a bunch of kids where in our seat. they sold double tickets so they made us move to another time just because we didnt get there before them. they did refund us but it seemed a little odd we had to move they didnt even consider moving them they just automatically moved us. we normally go to Tinseltown or Alamo. so we are going to go there from now on because waiting in a theater for 2 1/2 hours was just ridiculous no sincerity in them in fact h had time to yell at another worker jokingly, which was very unnecessary. the handling of the situation just seemed very unfair and a slap in the face since they made us leave ! Without bothering the kids in our seat! Its still upsetting the situation and we were not taken care of by a manager only someone who had access so he couldnt care less he just said here is your new seating and free popcorn. Rather than trying to make us feel good about being the ones to HAVE to move.
Really enjoyed this evening and it having an in-house bar is great
Awesome experience. Clean. Quiet. Had the whole.place to myself for the Star Wars pic.
Nice place. I love free refills :)
Our favorite theater for the kids. If you get the early movie price, its definitely worth it.
I went here it was a good place and I saw Star Wars Luke Skywalker and it was good good movie good place good seats
Love this theatre! Love the fact that you self serve your own popcorn and drinks. Makes things go faster. Associates are a little rude good thing you dont have to deal much with them.
2nd best place you can go, but try the cactus house
Watched bad boys for life It was a little bit of a wait to get the tickets but the theater and bathroom were clean. The also have had there seats upgraded
Was able to take my son to see Sonic the hedge hog for his birthday and got early bird tickets so for almost the regular adult price 2 adults and a kid got to see the movie it was nice
I brought my daughter here for her 10th birthday. This was her first time ever to the movies. The gentleman that sold us our tickets explained the procedures for just in case my daughter freaked. He helped is pick out good seats. And we enjoyed out movie and were very comfortable.
I gave it four stars because I love the little restaurant/bar inside the server is so friendly and always remembers my wife and ls drink order.... but the movie theater is s different story as long as you go when its not the weekend your good and if you have a complaint dont expect it to be resolved because you wont even get a call or email back... other then that not to bad.... they have kids running the whole place but I guess what you expect from a college town theater attached to the mall
Had an awesome experience. Best theatre around. The man who helped me gave tremendous service. I highly recommend!
I love the seating.I perfer the 2D seating. Recliners are comfortable. Being able to reserve before you go is so convenient. My friends and I ordered appetizers from the bar and grill and it is taken to right outside your theatre.
Great theater for all the Family! The staff is ALWAYS helpful, especailly since Im in a wheelchair. They ALWAYS help accommodate me as and my family!Definitely recommend this place! Its our go-to for all of our movie nights!
Best movie theater in town! I love their popcorn!!
Wow! The seats were super comfortable, & a great plus to have a table & drink holder on my seat! Loved the icie machine too. I will be back!
Comfy chairs, beer isnt cheap but its cold.
Great service and movie theater sound is also Great
Really nice movie theater. We had a great time. I like that you can fill your own popcorn tub.
Very nice facility! Seating is comfortable and the view is good!!
Well considering a homeless person just walked in and was standing in the front looking back at everyone was a little different. Not impressed with the food at all pretty old frozen taste to it. Also last but not least a guy got up 2 times to take a call but too the call and was talking before he even left the movie theater. Premier doesnt have people monitoring who just walks in theaters. All around the reason I will stick to going to Alamo Drafthouse because they understand how to give movie goers the best movie experience. Mic drop
Popcorn is delicious
Clean and comfortable daytime movie. Was an unplanned trip. The lobby area could have had cleaner counters. They were really sticky. Other than that the theater was pretty clean.
Good theatre. Some seating issues with armrests that wont fold back. Other than that love it
King was awesome! Great movie for the family?Watched call of the wild. Must see!Great dog lover movie!
Really nice theater, super easy to get refills on popcorn and drinks without the hassle of getting back in line, perfect if you got kids who need refills after sitting through 30 minutes of previews.
Awesome place to be. Good choice for a date night. Watched The art of racing in the rain. Next time they should provide tissues.
Great to have an IMAX in town... Wish things were more organized here. No cup covers for kids (couldnt find any when asked), forgetting to start movie, and not very clean bathrooms.
This is our favorite movie place to go . The theaters are always clean and the employees there are friendly and helpful
Traveled from The Woodlands to work out here and decided to go see a movie. To my disappointment the screen was too blurry and the screen was too dim to even enjoy the movie at all. It even started to give me and the person I went with a headache. Very unsatisfying experience.
Kudos to Senior Associate Director, John Sampson of Premiere Cinema. My date and I had a bit of a mix-up with our tickets and he fixed everything in a matter of minutes. He went above and beyond to make our entire experience wonderful. Theater itself is also great. Love the stadium seating. Picture and sound were perfect!
This is the worst movie theater in Lubbock even though Tinseltown smells like urine. The employees are always in a bad mood. I asked concession what sodas they have and he said the machines are over there. I assumed these were like any other soda machines, but they only had coke, diet Coke, water, Pibb extra, and like two other options. The whole reason I asked was because I didnt want to pay $6 for a soda I didnt like. Literally every time Ive come to this theater its been a terrible experience.
Nice comfortable seats and only two other people love early movies
We enjoy watching movies here when we can. We watched a movie in the IMAX theater and it was clean and seats were comfortable.I just learned they have a D-box theater. Its a little expensive to choose that option for moving seats but I definitely want to try it (without the kids, of course).
By far the best place to fellowship with family and friends
By far the BEST movie theater in Lubbock Texas. I will only watch a movie at a theater in IMAX 3D. When youve seen the best you dont want the rest. To all of the naysayers, watch an IMAX 3D movie before you judge it. Its worth the extra $3.
Seats and concessions are great. Its also fantastic that its located within the mall too.
Love the new seating. You can relax reclined and comfy. Free refills on drinks and popcorn. Worth the money. Dbox is cool too. Especially if youre watching 3D, too.
This was an awesome theater. Nothing in Tucson Arizona can match it. I love that they sell pickles, have small tables on the seats, and the head rest adjust.
My family loves this theater. Its large, you can refill. Your own popcorn, and drinks at a coke machine. Recliners are super nice and it has stadium seating, which is a plus! I love coming here with the family. This is by far my favorite theater in Lubbock.
If I could give it 0 stars I would, Customer service is HORRIBLE!! I ordered food at the bar and was asked if I wanted condiments ( Ranch) etc with my order . When I received my food I had zero condiments with my order. When I go back ( mind u i am now missing the movie) ask for them hoping they just forgot them, I was told to wait 30 min and come back !! Now who in their right mind would let their food sit for 30 min ?? It made sense to the staff here apparently. Never again !!
Super comfortable chairs and great audio!
A great comfortable place to see a movie.I loved it
The popcorn was on point here
Very enjoyable and the customer service was excellent
Nice theater. Like the self serve popcorn and drinks.
Clean, friendly staff. Reclining seats
Very clean. We enjoyed the movie Shaft 5 stars. We ordered a Cafe Americano and a Tazo tea, which the staff had to confirm with each other on how to make. They did it very well and in a timely manner. They were very polite. Of course we will go again!
We absolutely love going there. We did have a little trouble the last time we went but it was resolved very quickly. They have a great staff. You can order food and theyll bring it to which ever screen your watching. They also have reclined seats that i love! It also has a charging port so you can charge your phone and it has a little table and drink holder so you can eat comfortably. Over all its a great place.
Great place! The food is tasty, the snack and beverage options are extensive, and -I can’t stress this enough- I have never gotten freezing cold in their theatres. I don’t have to bring a coat! This has always been a thing for me so I like the climate in here. Bathrooms are clean and well-maintained and easy to find in the corridors.
The place is good and everything, but I went there to watch the new Avengers yesterday and I couldnt really watch it bc a lot of small kids and babies were crying during the whole movie. Those kids certainly didnt want to be there. I think this politic isnt fair that kids and babies, no matter their ages, can still go and watch the movie with parents.
Very pricey but they have all of the coolest most modern features Ive seen.
Great place for a movie date!
Love the seats & service
We had a great time with my family. We enjoyed the movie and the seats were great with the meals.
The Call of the Wild was spectacular.