We recently won a tailgate party for Veloce through WIVK for the Florida game. The game was rough but the racing was awesome. It was a party for 20 people and they provided pizza and sodas for us. There was plenty of food and racing for everyone in between the moans and groans of the game. The staff is really awesome and they did a great job of catering to the group we had (mix of small kids and adults). Bryan, the manager was very attentive and made sure we could race when we wanted. As is the case any other time I have been there, the staff was on point and engaged in making sure we had a good time. That sounds like a duh!, but I am sure others that read this can attest not every entertainment venue has staff that are willing to do their job without delay and treat the customer as the reason they are there.The one thing they could improve on would be a TV in the party room where the food was. Other than that, it was a great time and the staff as always was accommodating and cordial.
I cant speak to the walk-in experience, but we had a REALLY fun corporate event here. This is no kiddie-track, though they do have cars for smaller kids. We got to spend tons of time on the track with our group and had a blast. The staff, especially the guys working the cars, were kind and efficient. Not a lot of bells and whistles in the reception or party room, but none were really needed.
Went in August for my birthday. It was a Monday so they were not busy. The good thing is if you dont run all your tickets that day you can come back at a later time. It wasnt super busy but we asked the customer associate when is it busy because the more people the more fun it is! He said normally Friday starting at 6. They are fairly new so they only have one track.Cant wait for them to get more tracks, if thats a possibility
Nice friendly knowledgeable service. The go karts were nice and fast. Nice facility with well equipped karts. The only reason for 4 stars instead of 5 is the price. We ended up using a groupon to make it affordable. I would definitely recommend taking a spin in the karts. Lots of fun.
Wow. This place is Fun and Addictive! Took my daughter for her birthday as a surprise and we all had fun! It was awesome, I thought it wouldnt be as good because the track looks small but I was wrong. We took 21 laps and my kids had a blast. They have a way to keep track of your best time and you can compete. If you have kids, this is the place to be, if you want to have fun with friends, spouse or by yourself, this is the place to go.
We had our employee appreciation event at Veloce and had an absolute blast. They are very professional there and helped make sure everything ran smoothly. We highly recommend the Grand Prix, especially if you have a team event!
My family and I had a great time. The initial adrenaline rush is so worth the price. The carts are fast and I love not having to inhale the gas fumes. If you want food or drinks you better get them before you arrive because that is the only thing this place lacks, a well stocked snack bar.
Great place to go with a group. The prices can be considered a little high but if you like competitive sports or just like the race against other people. Its a lot of fun the go-karts are electric and theyre very fast.
Fun and fast! The track is great and the car are next Gen. 21st century go carting is here! Great staff really. Friendly and helpful!
Really fast, guys working the track were good. Karts were in pretty good condition. The ones with the slicks were not there fastest, surprisingly the ones with tread had the most grip.
It was Great while.it lasted i hate the some higher ups Did illegal stuff but ill definitely Be back to race if they re open in knoxville The prices were cheap no matter how many people say they were not their dumb their 12$ and 19$ and its electric There Was always Rushes and stuff which made it better but if yall come back in buiss ill definitely drop a couple more 1000$s
Amazing day at Veloce! The staff was amazing and very nice. They went above and beyond our expectations for our little Birthday boy!
This was so much fun. Impressed by how fast they go. All the employees, especially the young lady that welcomed us at the front counter were extremely polite and helpful.
Okay fun. Better with not so many people. One person slips up they shut everyone down. The cost is a little much also.
It was a lot of fun and the staff explained everything clearly. There were quick to a little wreck and compassionate towards the young kid who was learning. Highly recommended!
Had a great experience with a group of coworkers. The staff was friendly and safety was priority. Fastest go kart I’ve ever been on. What an experience. Will go back, A+++
Terrible first time experience. Paid $58 for one ride for three people. Was told name will be called shortly. After 45 minutes of waiting I was told sorry it will be another hour and 15 minutes. Girls up front were young and completely inexperienced in customer service. No apology or I am sorry etc. I demanded a refund which I got with zero empathy from them for such a terrible experience. She said a birthday party came in after so she didnt know and thats what stalled our time. I got my refund but had to leave with two very disappointed kids who had patiently waited and looked forward to doing this all day long. I wont be back. I suggest others spend there money elsewhere.
Great fun. The high speeds the carts can go is thrilling. No issue with the employees. Always polite and helpful service.
Ive visited K1 speed and M. Andreti kart tracks, and this one has done a great job.It can be expensive. You want cheap, go to Pigeon Forge. Karts are fast, handle well, and are FUN.Staff is friendly. Went with 2 friends, there was a wait for 1.5 hours. Got all of races done in 45 minutes from buying my tickets.Race info after the race was nice too.
I wish I could give this place no stars. They suck. Absolutely suck! Rude service. Wont be back dont recommend. You pay 30$ for 5 wimpy laps. Dont waste your money!!!
Very fun, very well run, but very expensive. The electric cars are fast and are well maintained and the place is clean with a friendly staff, but the price is a bit steep. ~$70 for two people to race twice a piece.
Loved these,great getaway date. Just wish it wasnt so expensive for one race. Maybe have a 2 for 1 price?
Had a blast! The go carts were fast and fun to drive. My friends and I will definitely be back soon.
Nicest go-kart track that I know of in eastern Tennessee and the price is not bad at all. The karts are electric so theyre a little slower than I expected but it was still really fun.
I went on a Friday night and there wasnt a much of a crowd. There was two groups ahead and a few behind me. I wanted one race just to try it out. First time going. I waited over an hour, it wasnt even really busy, and groups that were coming in after me were going! There were races that even had extra karts empty. I got fed up, and wanted a refund. I was offered a credit to come in another day, but took the refund anyway, because if you are not in a group, youre going last, and nobody will tell you that youre going last neither. I wont be back.
I absolutely love this place...so friendly, clean, efficient and accommodating..Our favorite is Elle Paige...she makes every visit so special!!!! We WILL DEFINITELY be back..
Very much enjoyed it! had fun with bf and his dad although i lost i still had a good time
This will be a long review, but whole story needs to be told. First we came to Veloce as a family of nine spending almost 500.00 total for three races each. On the first race we were allowed to race together as a family. The second race they broke our family into two groups and allowed four of us to race with two employees. This made no sense to us, and we were disappointed but kept quiet. Once the 2nd race began, the two employees racing, started to bump our family in their cars and actually tried to intentionally wreck two of our family members into the walls. Once the race stopped, we complained heavily and some of the workers actually laughed at us and then they asked is to leave. We demanded our money back, which they did oblige. But we were livid. Needless to say we will not be back and will encourage anyone reading this to avoid this business at all costs. Safety is NOT a concern here and neither is doing the right thing. Highly disappointed in this experience. Knoxville deserves better!!!!!!!
The staff does nothing when your racing I was stuck behind one person the the whole time and the staff did absolutely nothing. And the prices are outrageous. The only good thing was their restrooms... not anymore
Great place buy races dont use them till later and more kid friendly and Great Competition
So much fun! Very surprised by the high speed. Those things are quick!
The go carts were fun, the staff was great but what they fail to tell you is only the winner gets 9 laps. Once the first place driver gets to 9 laps they stop the race. If Im paying that price for 9 laps I want 9 laps. The winner can go park and wait for everyone to finish.
Very fun experience, the karts are pretty fast, but the last time I rode them my kart was making a bad growling sound and was slower then the other karts.It is very expensive, without a Groupon I would have never done it!I think they need to lower the prices
Look, you can listen to me or not but Im going to tell the truth. This place has horrible management, thetc track was empty for about 10 minutes between each race. Which should never happen. My family signed up as soon as it opened and didnt get to race until 2 in the afternoon. They often said we would be on in a few races but we had to go up and ask about it several times. This place needs better management. Dont go here.
Super awesome place, enjoy riding the carts. Wait isnt to bad and its a little pricey, but you get MUCH faster cars which are a lot of fun.
Karts have respectable speed and handle well. Track is a little small.
I tried to go online to the website about information and it would not work. So I tried to call numerous times and it said sorry, the number you called is busy, goodbye. I cannot make any contact in any fasion. They dont seem worried about customer service, especially considering how much they charge.
Great Exp. for me and my son a.k.a Skullcrusher 10 years old . We have never had a issue with any staff .They are all warm and welcoming to everyone . This place is the best place around and very safe . Also the parties and Corp.events are the bomb as well. Also I have try to call Please if they dont answer they are very busy look on there website and it tells you everything you need .
Our company had a retreat here, it was Awesome! Had an absolute blast! Those cars reach close to 50 mph!
My boys had a great time and love the speed of the carts!
Great experience, the wait time isnt that long and the racing is intense, not sure why all the negative reviews on wait times being an issue but we had to wait about 15 minutes and then maybe 5 between races.
The carts there are definitely the fastest Ive been on, but it is pricy for what you get
Love it fun and definitly worth the price u pay to ride karts are fast and safe and fun somthing for anyone to get an expireince and have fun as well.
Great experience! I highly recommend the Grand Prix. Great staff and fast cars!
Had a great time! Loved how simple it was, we went in, registered, and 15 minutes later we were racing!
Great time racing. Just wish they had food and drinks from something other than a vending machine.
Kind of expensive, but fun. Some of the carts have sticky throttles and suspension problems (bent axles, bad wheel bearings, etc), but they performed well overall.
These things haul butt! Had a blast with the family! Will be back soon! Thanks Veloce!!
I dont understand the reviews about Bad service, my experience here was fine, no delays, I only had to wait about 5-10 minutes between each race. A fun track, a little short for the price, but over-all a lot of fun.
Great fun, smooth operation, a little too expensive to do regularly but I expect we will go again sometime.
Terrible experience. Signed in at 1:30 to race. Was told we were 6 races away from going. Time and time again our name was not called. Went up and checked when our turn was. They kept telling us that we were 6 or 7 races away. By 4:00 we were fed up and left. There was no organization at all. Dont know how they keep in business if this is how it is ran every day.
It was fun but a bit pricey which I get. Does kind of take the fun out of it when you have to race with a league person and they push you out of the way.
Man, is this place fun. Had a great time, a bit pricey bet totally worth the initial price
5 stats in anticipation.To the review below of not open yet.... whats wrong with you?
Honest review:The preface - I went at 9pm on a Thursday and the place was empty. Took about 5 minutes to get in a Kart.Races cost $18, but for your very first race (9 laps at about 30 seconds/lap) they discount the race to $12 BUT then they make you pay a annual registration fee of $6 so the first race isnt really $12, its the regular $18. I was told that the fee was to keep up with my info and ink/paper for printing my stats. Im sorry, but thats a BS fee. Unlike a place like Laser Quest where you pay about $15 a year to be a member, then you get a couple dollars off each game, you get no benefit from this registration. I told the employee I didnt know if Id be back and I want to try it so I didnt need to register for anything. The employee waved the fee and I only paid the $12. Thanks!I could see paying $12 for the 9 laps/5 minutes but $18 is steep. They have to charge that much because of the overhead in the Karts. They are nice, fast, and handle well. In fact, they are the reason for the three stars. Yet, they are not without their issues. Since I wasnt in a group, I started behind the other three in 4th - but I was told that it doesnt matter because your race is based on lap speed, not position. Once the race started I was gaining on the guy in front of me for about three laps until he clipped the wall and spun out, I passed him. Then, because hes stopped, they remotely control the karts to a slow creep for safety while they help the disabled driver. By the time we are ready to go again, Im in front of him now by at least an 1/4 of the track. He then caught back up to me while I was at full throttle for about every possible chance (Ive been around GO-Karts for years, so Im no stranger to how to handle them. They then made me let him pass and then I could tell that he was easily going 3-4 miles an hour faster than me. What? I could feel that my kart wasnt going as fast as when I first started and I finished with the slowest time in 4th. How could someone spin out that I was gaining on, I pass him, and catch back up to me? Im still scratching my head. When I looked at the race review, my fastest lap time was slower than the guy who spun out? Sometime isnt set up right. Other than that, I did enjoy driving the Karts.In the end, considering that I can buy an ALL DAY pass online at NASCAR SPEEDPARK for $22.99 that also includes the two mini-golf courses, and other random thrill rides, Ill pass on going again unless Im with a group of friends that want to try it. If youre thinking about going, I will say its at least worth trying once at $12 and you can make up your own mind.See you in the fast lane.
My daughter and I had an amazingly fun time!!
Defaulted helmetFirst time going to Veloce, small track, no room to pass, someone hit the back of my 56in tall, 11 year old childs cart, she hit the wall, her helmet hit the steering wheel, broke then it flew off her head and she hit her head on the back of the seat very hard.The employee there helped her put on the helmet, there should of been NO reason what so ever for the helmet to come off her head, if it was put on probably or wasnt defectedAfter my kid had a big knot on the back of her head and her mouth was bleeding, the people there was more worried about me filling out an incident report then my child wellness, after putting down my info and signed it, I asked for a copy of what I just signed, there was a copy machine right next to the man, they took my paper in a back room wrote all over the it, and made me wait forever for my copy
For indoor karting, Ive raced at Music City Indoor Karting in Nashville, Andretti in Atlanta, and Victory Lane in Charlotte. Veloce has the poorest time management of the 4. The changeover should happen after the next group is sent out on track. Because they had people get out of karts before sending out the next group, theyd lose 2-5 between every heat...which adds up over time, see below. It would also go a long way if they printed out your time slots or heat numbers. That way you dont create an assumption that people are getting moved down the list, which is how our party of 5 felt. People who were showing up after us were getting on track before us...with similar group numbers. We showed up at 1PM and bought 3 races. First race wasnt until 3:10 PM, 2nd race was at 4:10, and last race was at 4:30.In the end, for adults I would recommend AMP karting or GoPro Motorplex: outdoor, faster karts, and well worth the 3-4 hour drive from Knoxville. Ill keep my business with AMP and GoPro Motorplex.
Fastest Carts around and Great People! Highly recommend!
Lazy employees!No stars if it was an option.No answered phone calls then drove 3 hours to the location, ask why the calls wasnt answered the look on the face was priceless
My daughter and I had a blast!! We Loved it!!
I took my girl their on are first date and it took 2h for us to finally race! The ridiculous things is that it cost me $50 for 3 races which last like 5 minutes!! So you are paying basically $15 a race and thats way over price. Everyone if I was you go ride GO Karts in Galtinburg... its all day for like $20 not $50 for ONLY three races!!! Lower your prices VELOCE!!!!!! OUTRAGEOUS
A wonderful track great crew tons of fun!
Horrible, staff was very obnoxious about the racing. They would constantly stop the racing for nothing, ruined the whole racing experience.
Great place and very fun and fast
Closed down now. Bought a Groupon and didnt get to use it.
Great fun racing as a family!
Really fun!! Had a great time here!
Very fun but dead every 1 needs to get there lazy ass out of the house and support places like this
Friendly staff, highly recommended!
You go fast and have fun
Awesome staff, and awesome everything! Sure go to!
Very fun place
Cool Place.
Great fun and friendly staff.
Helpful and accommodating staff.
We had a great time, just a tad pricey but, it was a blast. Well be back.
DO IT!
FUN
Little expensive but lots of fun.
Way over priced
Awesome experience!!!
Very high price with a small track
Fun carts
The Knoxville track doesnt open until August of 2016 so until then dont waste your time
Always a blast!
Super Fast! Great time!
Intense!! Had a great family time evening!!
Awesome