I appreciate that it was clean here. The bathrooms were very clean! Perhaps I didnt enjoy my visit because this type of activity isnt usually how I like to spend my time, were a pretty mellow family. We attended for a classmates birthday party. It was VERY loud... arcade games, music, screaming children, 10 or so air compressors.. my ears are still throbbing after several hours home. I also felt closed in. Theres a lot of equipment in a small space and I could barely navigate the small path between the equipment through the crowd. It was overwhelmingly and not arranged in a way where you can easily supervise a child..none the less several. Lastly, there doesnt seem to be an age limit for the jump houses so there was a group of young teens barreling through the jump houses making me nervous for my 3 and 5 year old.
Great place to let the kids get their energy out. Lots of bounce houses, climbing structure, arcade games and a separate area for under 3 is great for kids. They offer birthday parties as well for what seems to be average pricing compared to other places in Rochester. I had my sons birthday their last June and my other son wants his there next month. My boys love going here so much, I bought the year membership, which pays for itself in just 5 visits (for 2 kids). Highly recommend Leap N Laugh!
We have been going here for almost 3 years and maybe a dozen times now.It has gone downhill a little.Pros: Lots to do! Fun and colorful.Cons:*dirty. The general areas are clean, but behind, above, and the ball puts are disgusting. My son was picking up trash, jewelry and giant dust bunnies.* No step stools in the bathroom for kids! Every time we visit I ask the staff to request step stools. They are literally next door to 5 Below, who happen to carry $5 step stools.* $15 Price is way too high for a 3 year old. Or anyone for that matter!
My son and I had an awesome time! Great variety for kids of all ages. Some places just have trampolines, and it isn’t as fun for the little ones! Great policy for all day reentry as well :)
Absolutely fun place for Young folks. Took my 6 and 8 year old grandsons. They had a blast. Very clean and bright.
Had a great grandma date with 3 of my grands! Suggestion to the owner - offer ear plugs to adults. Just saying
Waited 5 minutes at least on way out to redeem points for prizes. Employee was on phone. 1 employee in entire place? Other than that good place plenty to do. Would have given 5 stars if at least employee on phone acknowledged us. Thank you
We have been to Leap n Laugh more times than I could count and we always have a great time! The kids get their energy out no matter the season or weather (Yay Rochester!). The snacks and drinks are fairly priced and theres things we all like. We havent had a birthday there yet, but have been to a few and they were a blast! The staff and owner have always been friendly and helpful. We just love Leap n Laugh!
I love bringing the kiddos here! Staff is friendly and keep the place clean, despite how busy it gets. Love the climbing structure and the assortment of bouncy houses!
STAFF WERE AMAZING Only negative are the other people the place was packed when I went but its still a nice place because of the staff they were always around when needed with answers to all questions asked.
This is a great place to take the kids. There are a number of staff members available at all times. They are constantly moving through the play area making sure its clean and safe. I had a problem with a cup blocking a hole on a game. They cleared the cup and refunded my tokens with tremendous speed.The real downside here is they cram a lot into a smaller space. They have a VR space, arcade games, party areas, a play structure, the bounce houses themselves and a pathetic toddler area. The toddler area itself is miniscule and seems like an after thought. The highlight of the toddler area is an ailing inflatable ball pit.Outside of a poor excuse for a toddler area this is a great place for the kids. They even charge different rates for different age groups and their wavier system is easy to use.
Had my sons 6 year old party there. All the kids had a blast. Host was very helpful as were all the other staff.I liked that after the cake the kids can go out and play more for aa long as they like.Would definitely recommend.Pizza was delicious too.
My son is almost 2yo and LOVES this place!! Owner is super nice and employees are great. A nice place to take our son in the miserable snow.
This is a fantastic place for children I’m so glad I found the Groupon voucher my 6 year old loves it here!!
Great family fun. Sara loved it and didnt want to leave
Great time with the family and friends for a private birthday party. They were professional yet super sweet to the kids and very helpful with everything along the way.
Great for kids I would say 4 or over my son is 4 had a blast
My son had a huge tantrum and refused to remove his shoes to go in. They were very understanding and gave me a full refund so i could take him out of there. I really appreciated it!
The staff was mostly nice. I think it can be a bit hectic especially when you have staff and employees who try to remain nice, but then you have parents and guardians who are out rightly yelling at their children. People cant tell others how to treat their children, however I would give this advice: if you being your child here, remember it is for fun. The kids just want a place to enjoy themselves. As a parent, you get freedom by knowing your child is building social skills, learning through play, and being active. There might be problems that come up, yes, but these things are what children have to learn to adapt and grow through. Yelling at them to stop crying or getting mad when a child is frustrated will likely lead to them repressing their emotions, which can lead to problems later in life. Less angry parents make for happier & healthier children and happier employees.My opinion on parenting aside, I like that there is a large room with tables in the back. Be advised that you should bring socks. Shoes are not to be worn on the carpet. The area is very nice. The staff might do well cleaning up or wiping down tables more, however with so much going on at times, it can be tough. Notifing a staff member was easy though and they were always nice when directly interacting with guests. The company provides some snacks and allows for food deliveries, however I am not certain if food can be brought in for parties.Overall, I wish I could be a kid again to have fun at a place like this. I truly believe it can be a phenomenal place for children, but it ultimately falls on the parents and guardians bringing kids here. If you enter, please try to focus on the fun your child can have. It might help you relax as well, which makes everything better for everyone else.
Love it. They even have a fenced in area for the toddlers to play in.
My three year old son had a great time running around and going down the slides. He loves climbing around and this place was great for that as well. I was even able to go up and down the blowup bounce houses with him. Well definitely be taking him back there to play again. The staff was very friendly as well.
I booked leap n’ laugh for a birthday party march 2 from 8-10pm. My nephew enjoyed it and so did all the other kids, my family and I enjoyed the service they provided and it was very clean and the staff was on top of the cleanliness of the facility while we were there they also did a great job checking in on us. I will book again and recommend it to anyone ️
Great people! Friendly and professional staff. My daughter and her friends love it there!
Our girls love this place. Always have a great time.
Today was my first time there and my last. Going there to have fun with my son thats 2 1/2 and I cant even do that because I was told out of no where I cant go in the bounce houses. Last time I checked, the bounce house restrictions were 200 lb maximum capacity and no taller than 6 ft 4 in. So whats the point of going if you cant play with your children but yet parents have to take there shoes off. Thanks but no thanks.
My 3 year old son loved it, there are so many different bounce houses - regular bounce houses, bounce houses with slides, obstacle course style. My favorite part in the tunnels/climbing structure/slides/ball pit. It reminds me of a scaled down DZ Discovery Zone (my favorite place as a kid) I couldnt help but join him climbing and sliding even though Im sure its not made for adults. they also have games and tickets but my son wasnt really interested in that, he wanted to run and bounce. Also, the ultimate payoff after we left - a nap!
We had a fantastic birthday parry for my granddaughter! Worth the price!
Great place to bring your kids. Both my boys ages 1.5 and 3 love it here. Super clean and the staff is great. We will defiantly be having a birthday party here in the near future.
Great place for the kids to run around and have a fun time. My kids really enjoyed the bounce houses and the freedom to explore on the indoor playground
The people were rude when I asked what the waiver was for initially, which is my right being a first time attendee with my child and also after knowing what it was for I was then followed by the security officer who told me I couldnt get on the slide with my son to keep him safe. It honestly wasnt about me and I was treated poorly as well as my party up until I went to turn in tokens, where I was treated kindly by the woman assisting me. The facility is nice, but yet need a more diverse staff to make attendees feel more comfortable and welcome. I noticed a contrast between how they treated people of color as opposed to Caucasian attendees, and I think thats bad for business.
Fun place to take kids. Not too crowded in the afternoon. Giant building toys were a hit too.
They order their pizzas from mozzerinis and it takes an hour for an order even though theres one right across the street. Parents or adults supervising kids have to remove their shoes as well as kids. Management doesnt know how to fix an issue and are younger than my adult child..... very disorganized place. Just saw the response to my review... as far as your age policy response, you have to have adults running a business that are good with children as well as the parents or all youll have is anarchy. Your response made no sense never again will we have a party there. Do not go there unless you want to be ripped off.
Great place to let the kids run and get their energy out.
My 19 mo had a great time here. We will be back again!
Great place for the kids to get out all that energy especially in the winter months!
We love this placeThe staff is friendly and my girls LOVE the arcade, bounce houses, and snacks
Amazing place for kids! My son loves this wonderful place! There is so much to do.
Just had my sons birthday party at Leap N Laugh and the whole team was fantastic! Everyone was incredibly polite and the party was very organized. They have a great crew. Well be back! It was a great experience and my son said, This was the best birthday party EVER!
Very nice location. Good set of bounce houses and areas for different ages. Could use a larger area for people to sit because it does get crowded if there are a lot of groups. Staff does a decent job keeping the place neat and tidy.
Staff were very friendly and helpful. My children had a great time
I had a coupon from the paper that was for pay your age. When I got there they would only apply it for one of the kids I brought. I had to play full price for the other. There was no mention of this anywhere in the fine print. The bounce houses were visually appealing, however they looked cooler than what the offered on the inside.
I love this place...my baby happy
Not worth the price for a party, but a fun little place for kiddos to run around and have fun
Very kid friendly and clean place my kids love it
You pay for a 2 hour party, but cant have your party room for an hour after your party starts. That gives you 1 hour to eat your food, sing happy birthday and eat cake, and do presents. Good luck accomplishing that with a bunch of kids. Also the play area is not monitored properly. My 2 year old nephew was knocked over and hurt while playing in the section ment for the younger children by a very large child that did not belong in that section. The party itself was very expensive and I felt rushed through.
Staff are rude, I been 3 time there, I feel very bad
Perfect. 2227 Westfall rd. (Right on Corner of Westfall & Edgewood)
My 3 year old love it. Good place for little ones.
This place was awesome! We have a 4 year old and a 16 month old, and they were entertained for 2.5 hours. They have TVs for the adults. Okay food selection, lots if games to play, and the bathrooms were clean (changing station in both mens and womens bathroom as well). A+
Brought my 3 year old yesterday. She loved it. Definitely will be our new regular spot.
Great place to take kids of all ages. Big bounce houses to little ones designated areas for the smaller kids and overall good cleanliness. My only issue is security and not alot of food options. Definitely recommend
I booked a VIP party here about a month to a month and a half ago after going to see the place in person. When I showed up for the party today there was about 1/5 of the place blocked off for construction of a playground being built. I was never told about this when booking and I expressed my dislike that they never informed me, seeing it was running through the time of my parties date. I spoke with the owner who seen it more as him giving back and no big deal as I told him I would have probably threw my kids party elsewhere if I knew they had plans of building going on for my parties date. The owner was not a customer service based guy but hopefully he heard my frustrations and will change his policy. It would have been nice to have been told these plans instead of just collecting my money and booking a party. I looked at a few other places that were just as nice locally that i would have booked a party at if they told me they planned to block off a whole area. For the money I spent I would never book a party here agian but my kids did have a good time. The staff was very friendly and helpful for the party and also understood where I was coming from on the situation. This place will probably look nice after it is built, however I will not spend my money here again because the way they handled my situation.
The employees are very kind and a lot of fun for the kids.
Fun place, terrible food. Some people reaked of skunk weed.
The facility is too narrow with too many rooms for children to move into. They have an enormous slide apparatus where one of the sides lets the children off behind a wall. You have no access to them and hope that they return around the corner. I couldnt find my 5 year old for a while and that was quite scary.
We had an amazing time here for my sons birthday. He had a blast!!!! Our friends and family all had fun. The kids goes up to me and told me this was the best party ever. All the workers here was kind, polite and gave us a helping hand. I definitely will bring my kids here again. Thank you for providing us all these fun. Keep up with all the great work!!!!
Very clean place for kids to play and a lot of fun. We will be back!
There are a dozen bounce houses, oversized games, climbing slides, and a separate play area for kids under 3. Very few video games that earned tickets, but a lot of prizes to buy with tickets. You have to buy tokens also to play games or use anything besides bounce houses.No one is allowed in without socks. Including parents. So they will sell you socks at $2.50/pair or you can go to 5below right next door and get a 5 pack for the same price like we did.You have to sign a contract when you walk in that you wont sue them if your child is injured or dies, but i guess thats standard for a bounce place.Big kids were all over the 3 & under play area, and there were half constructed tires for slides covered with a plastic mesh fence.Regular price was $12 per kid. We went on a pay your age day (3 & 4), I would never pay $12 each. Total visit, under 2 hours. At that age they need lunch and naps and we dont need an all day pass. Plus what patent wants to be there all day?Kids had a blast.
Good variety of games and bounces. Clean and with good parents area.
Never again would I ever go there ...
Great place. But there is some foot funk odor going on today. :-/
Have been to many places like this, and this is the cleanest place Ive seen. Staff are awesome and the bounce houses are huge not just tiny castles like some of the rest.
Such a great plac4 for kids birthday parties!!
Great time for all of my kids....
Great place to bring the kids for fun. My daughter loved the ball pits and general play area. Will certainly be going back!
Very nice place with a lot of bounce houses. Our son was a little young for many of them but they have a nice toddler section with a bunch of stuff for the little littles to play with. It was a busy Saturday afternoon but it didnt feel over crowded.
Its over very great for little kids 12mths - 12yrs old. Its great place to have ur party, in relax . while kids running around. My granddaughter Zayla had her party there.
Great venue to bring your kids. Lots of bounce house variety and many other entertainment options. Food is available as well as games. Environment was clean and well staffed. Plenty of seating for parents. Perfect for a cold or rainy day. Nice that they had a space dedicated to kids 3 and under.
We were at a birthday party tonight and had a wonderful, wonderful time! I liked it so much more than Bounce It Out. It was a much better experience and the kids had a great time! We live in Pittsford and the longer drive was completely worth the 5 Star experience!
Cost $150 just to get in. $20 extra for extra pizza. No drinks. Two small tables no matter how big your party is. Must wear socks, if you don’t have any you have to buy those. No cups. No silverware. EVERYTHING is extra. All in all it cost us a few hundred dollars just for a 2 hour birthday party. Website said no outside food or drink, but the employees told us to sneak some in if we needed it! Also conflicts with what other reviews have said where other people were easily able to bring in food. Website doesnt tell you anything, you dont know whats included in the package. Had to order 3 pizzas and the only drinks available are bottled drinks from a cooler you have to buy individually. Would end up costing $60 for the people we had. Don’t ever come here. Won’t ever come again. As we were leaving my son wanted a PacMan plush from the counter. We asked how much it would be and the lady said you had to use quarters to play games and win over a thousand tickets to get it. We said wed just pay for it, however much it was and she refused. Was very rude about it too. Son left sad.
Brought an 8 year old and it was a little too young for her, but we still found stuff to play with. It looks like it would be a lot of fun for 6 or younger.
Safe for children. Many activities for all ages
There are 7 bounce houses, an indoor slide and climbing structure with balls at the end and then a little section for littles up to 3 years old. Theres chairs and messaging chairs to sit in and a VR section also. it also had a little photo booth and an arcade for older kids. Also a little screen projects games on the floor for kids. The prices for drinks are very reasonable, you can get a Capri sun for 50 cents. My three year was so excited about this place! it is 12$ for Monday through Thursday and Friday through Sunday 14$. There is also tables to eat at in the beginning too if you dont want to spend the extra money for their little cafe area they have. I would definitely go back but make sure we have more time to make the price really worth it.
Great play, only complaint is ita kinda pricey but All the kids loved it, I would definitely recommend.
This place was great!!! And cool!
Awesome for the kids to play but need better seating for the parents as well as as well as more seating cause of all the parties.
Wonderful place to bring the kids. The price was right and the staff are very helpful
I have a 19 month old and he LOVED Leap n Laugh. It was an exceptional use of $6 for fun. They have a specific area for 2 and under and they have staff that will enforce the 2 and under rule which is nice. They have big, medium and small bounce houses. The small were great for new walkers, the mediums were nice because I could climb in and go down the slide with him. I went before 4pm on a weekday so it wasnt busy. I would definitely recommend it!
My experience for my son birthday was great. Staff is very friendly and it is was well organized didnt run into any problems. I will definitely recommend my family and friends for future birthday parties or even just a day of fun. Thank you guys very much
Fun place for kids. Although they dont have a check out process to make sure your children dont leave without you.
While it think its a great place for kids, they nickel and dime you with all the extra candy, toys, etc.
This place is great! There are many different bounce houses for different age groups and some have slides and exploring areas. Also they have a baby area for crawling and puzzles. Definitely will be back.
Its a nice place, they just need to keep out the older wild kids. My kids love it there but i find myself having to watch out for older kids.
My kids have a blast every time we go! I love that they can run around and have fun and play with other kids indoors.
I think its great. Lots of variety for kids. Staff was super nice. Have absolutely no complaints. Only spent 2 hrs there and still worth it. Even used the massage chair they have for the adults. Genius.
Fun place to bring your children, the only thing I didnt like is that the food options were very small. And they did not serve alcohol.
Grand daughter says Amazing. It is the largest bounce house Ive seen. Price, is the same as others overall but quality seemed abit better.
Kids had a great time.
Love this place almost as much as my 2.5yr old does. Good cheap fun. Friendly staff and they just added Vr. Its a lot more than youd expect from a typical boimce house. A++
Not alot of spots to sit with food and drink to watch your kid play