Ok experience, kids had a good time and they understandably only had 2 employees on duty so when kids wanted to do some activities they had to wait. They did their best to sanitize and had stations around the complex to sanitize. Many kids were jumping on activities when there was no employee able to monitor them. One of the dodgeball areas had a bad odor coming from one of the corners.

This is one of our favorite place! It has a lot of different structures. My kids love running around and burn their energy out. The kids under age 7 area is very cute. The rest are not bad but they took down some of the old structures. It’s pretty pricy for 3 kids. But for 3 young boys it’s worth the money.

Very clean and welcoming atmosphere! Excellent customer service. Social distancing definitely took place. My boys definitely enjoyed it and we will be visiting again

Went here with my boys and they had a blast. If you want a fun night with your kiddos go here.

Nice place to take your kids to get their energy out.

This place is pretty good, lots of big areas- only thing is i dont think they clean so well

My kids had alot of fun here, will be coming back

Went there with my husband and daughter, they have a freaking water slide indoor so when you slide down it drryyy you get slide burns... Never returning.. take that slide out before someone gets hurt worse then my kid did.

Great environment for the kids. Theyve done a great job at seperating the different age groups appropriately.Price is pretty good and if you go early you can really put that all day pass to good use

Great attitude in those young workers. All can do, going the extra mile. I definitely coming back

1st time here, my baby love it! She had lots of fun. But as always same issue with other places. People need to understand that all kid friendly places/facilities need to be CLEAN! The carpet definitely needs shampooing or upgrade to floors, at least in the halls and entrance. There is this little room in the toddler area with a few foam blocks which looks very sad. Definitely get more blocks or make it something useful. Drinks are way overpriced 2.25 for a water!

Good place to spend energy with the kids.

The employees were extremely rude while we were jumping, making fun of us and in some cases cursing about us. On top of that they kicked us out for reasons which that didn’t specify, and each time we asked what we had done they refused to say and reacted with nastiness. Plus, while we were leaving, one of the blonde employees working their evening shift on Saturday 12/21/19 flipped us off after having done nothing to provoke them! It was insane, please fire those teenagers which cannot handle any type of conflict! The only one that had any common sense was an employee named Lucas, he was impressively pacifying the situation and deserves a raise.

Nice spot despite the pandemic

Nice place to let the kids get some exercise & let them jump on giant trampolines! They have beginner, intermediate & advanced areas to cater to children of all different age groups!

We called prior to going and asked for group discount which they said they will give. Once we arrived, the lady at the desk was very rude and inconsiderate. She said they would not honor the discount I mentioned. I asked for the manager, and she said she was the manager. Unfortunately, I didnt remember to ask the person on the phone what his name was. We had to pay an exorbitant amount that day.I will stick with the one in Dallas next time.

Great place to have fun. The only downside to this place is their a mix of age groups little kids can get hurt by the ones that horse play and not paying attention to the little ones.I also dont like their policies their not responsible for someone getting hurt in their facilities I dont think it worth the money you spend here. Also I think they should hold some kind of responsibility their little kids with much older kids....

Went to Jumpstreet in Allen and they didnt have regular LAYS chips! They had these cheap chips that our school buys! $1 per bag! LAST TIME I CHECKED THIS IS TEXAS NOT CALIFORNIA! CHARGE LIKE A DOLLAR OR 50 CENTS PER BOTTLE! Bottle of water cost flippin $2.25! WHY????????? NOT PAYING FOR THAT! Friendly staff, took 6minutes to get tickets and sign waiver. Saw and talked to a friend from school. Good price on Fridays! They need to let us bring outside food and drinks! They make a shoot load of money from admission and by the hour jumping, and parties! Please fix! ((for Jump street owner)I dont need to email yall guys unless yall fix this!)

Clean fun exercise

I’ve been here a few times with kids of ranging from 18mo to 10 years old. Everyone has a good time. They’re pretty accommodating. The manager Kesha is very friendly and takes requests to open certain sections if they have staffing.

I’m just being nice since two associates (that aren’t in this picture) actually we’re doing there job.When I came in the two black associates were steadily gossiping about who knows what. My sister and I are just standing there waiting roughly 5 mins. Till my sister said “excuse me, can we get assistance here?” So unproductive also unprofessional.

I planned to take my nephew and actually jump with him and I brought some foam swords that I thought would be fun to use. We drove up he looked at me in a sort of I dont want to go in type of face then I realized that he was concerned about his image and I thought that is weird for some kid who was barely ten. So go with your kids just leave them inside of that jumping area by themselves.

Reasonable prices, my kids had a blast. I was torn between two different areas bc of my kids ages.. other than it was perfect enough for them. For a first time, will def bring kids back..great way to burn that energy.

Lot of fun here.i often bring my kids go there.

First time here and we had a plum ball. We might do the birthday party here.

I have my 7 year old nephew who is FULL of energy. We didn’t plan on coming here today but decided to stop and let him have fun. The young kids who work here are so great with the kids. Currently watching 2 teenage boys play dodgeball with about 3 kiddos younger than 10 and they are having a blast. The teens actually play and interact with my nephew and one was even Snapchatting their fun. My nephew thinks he is so cool right now and that means the world to me!

Love this place.

A bit dirty especially for a place that serves kids food. Not friendly and many down machines & jumpcourts.

My toddler loves this place. They have a dedicated space for small children where they can play, free from older children and teens. Not even adults are allowed on the trampoline in the small kids section. They have other activities for small children as well in addition to just the trampolines. It only cost $5 to get in. I feel $5 is an excellent value for the amount of energy my child was able to use up. Money well spent and I will return.

Came for my job funday. I was pregnant at the time so not much for me to do.

Ive taken my kids to a lot of places that are similar to this in and around my area, but this place stood out to me. The employees here are wonderful which helped to make our experience a great one! Two of my kids were very scared to jump off the platform onto the huge, pillow like bag they have here. I cant even think of the proper name to call it so I chose bag! If youve been here, you know what Im referring to. Anyway, the gentleman who stands there to watch the kids and make sure they are safe, jumped with them so that they wouldnt be scared. It was so sweet of him! Once they saw him do it, they werent scared and decided to try! Needless to say, they went about 100 more times once they finally jumped that first time. Its little things like this that make me want to bring my children back to a place! The staff was friendly and very helpful. The woman (staff) who watched over the dodgeball area was cheering my kids on while they played. She helped to make it fun for them! I love when staff enjoys what they do and, go above and beyond their duties to help make the experience even better for everyone! We will definitely be back here!

Kids have a blast but can be expensive really fast.

A very good family place to go. I ENJOYED Jumpstreet with my grandchildren

Fridays and weekends are good time to go. Weekdays not too many kids to play with your kids

Definitely one of the cleanest Jumpstreets in the area. Plenty of parking and easy to get to. However, the staff is not overly friendly.

We visited on 3/8. We came here in search of a birthday venue and they have a separate space for children 4 and under, which is perfect for us.This place reeks of mold, must, and body odor. Against my better judgement, I allowed my child to play here. After a few minutes, my throat became irritated and scratchy.Half of the staff that I encountered were very friendly and pleasant while the other half had looks on their faces as if they hated being there.

Met with my dear girlfriend and her kid. Took my son during their Thanksgiving week off, 2 hours of playtime, this facility is updated, spacious and very very well kept. They had fun, we could chit chat without any disturbances. Isnt that just awesome.

Fun place to take the kids.

I like this place, i do, but its really not quite as exciting as other places. Yes, it is bigger and that should mean better, but most of it is just an empty path to all the available activities. When you get there, you will see rules rules rules. I feel like a child again, getting in trouble for being on the same trampoline as another person. Sometimes these small rules just ruin the experience of being with other people. Not my first choice of indoor playgrounds.

Very good and lots of jumping castles

That was fun! Very organized. I like that I could sit in one spot and watch all my different aged kids. Little pricey, but it is cleaner than other jump places Ive been.

Ill never bring my grandbabies back.

Go there a lot for their dodgeball games & trampolines. Fun place for kids of all ages.

Kids love this place. Jump till you pass out.

A fun entertaining place to bring family kids fun for all ages specialy for energetic people

My boys like this place, but the rules feel so strict, and pricing ends up with paying more then at similar places.

We’ve been to jump street many times and every time we go they never have all of the “rides” open and their staff isn’t ever that nice. We’ve going for a few years and the times we went the staff isn’t very kind/helpful. The concept and the trampolines are very fun for children though as they enjoy it a lot.

My daughter loves it here. Were a return customer almost every week. Definitely our go to spot if we cant find anywhere else to visit.

It is an ok place. Kind of run down and the locker system is old and terrible. Needs updating. The kids did however seem to enjoy it but as an adult it was meh..

Here just look for money, no connection or family integration, no kids interaction, my daughter was playing by herself and just another kid on the other side of the all area on trampoline and she needed just to observe her jump that she was working on, she asked me for help and when I stepped on the edge of the trampoline, a girl staff asked me for my bracelet or leave, and of course I will not pay just for be standing up on the edge of a trampoline stick to the glass, at the end my daughter got bored and frustrated that we leave immediately, this rule is inaccurate because we are not using the trampolines, and kids get bored after 5 min jumping with out objetive and the kids that work here do not have any interaction with the children. There are other places that are not looking for parents charging for be observers and staff have definitely better interaction with children, not just standing up. Definitely I am not coming back

Every kid I know between ages 7 to 12 love these trampoline places and Jumpstreet is no exception. ..we attended a birthday party there ...the kids, of course, had a blast ...with plenty of time designated for playing and jumping...they were given pizza (which was kinda cold and not all that great but the kids love pizza no matter what ...so) they ate cake and still had more time to jump. They have staff standing at each section watching to make sure the kids play nice and no one got hurt. ...the mechanically bull was a huge success. Our host for the bday party name was Corey and he was great.

A little understaffed but great concept the pizza was awesome

Going to be honest here that foam pit replaced by four square kinda lost you a star. But other than that, dodgeball is probably the best dodgeball out of all trampoline parks. Good job. I come here frequently and enjoy my experience at Jumpstreet and it helps me stay active and increases my aim for baseball. Your staff are also friendly and good to talk to.

I came here expecting to be bored while my 9 year old daughter bounced around, but after an hour and a half of stunt jumps, trampoline basketball and an epic dodge ball game, I realized I was having the most fun Ive had in 20 years.

Awesome place. The staff is extremely friendly and energetic. My son is 4 years old and he had a blast there. I was skeptical because of the bad reviews but we tried it and my son had so much fun. We paid close to $6, pretty affordable for a whole day pass. There was always at least one employee overlooking the trampolines at all times. I also loved that there is a designated area only for little kids.

Clean and the kids loved it......defently a place Id visit when I vacation to Texas again

Love this bounce house company!! They sanatize them after use which is super important to me. They come drop off, set up, and pick up. Also the choices and price are the best near me in Flower Mound

I would never recommend this place, I just went with my 5 year old son and wife, the Teenager at the front told me that my son didn’t look to be 5 years old, and that he would be confined to smaller area and not be able to jump with us. Mind you, I’ve been here before and my son has jumped with us in the past. Of course she tells me this information after collecting $40.00 from me and then tells me it’s non-refundable, when I asked for a refund.Literally any alternative to this place is what I’d recommend. They stole my money, don’t let them steal yours.

Had my kids birthdayThe place was clean and roomyHoweverThe employees were poor hosts to my guests which means I heard complaints throughout the party about how they were telling them off.When we arrived I had to walk around and hunt down a host for the partyThe room was darkNo table was preppedJust seemed the staff was lazyI don’t think most of my guests or I will be coming back.

It would be nice if there were more employees off their phones and not hanging around the front desk and actually being at the areas where kids want to play at.My son went to jump on to where there were you can jump off onto a big blob thing and there was an attendant who we assumed was working it sitting down on her phone by the stairs. She saw us go on, smiled etc. Then a while later we get told theirs no attendants there and my son isnt supposed to be jumping when there isnt one. Ok well there was an attendant where did she go? I asked and got told she was on break. So you were on break and didnt say anything when my son went to jump?I mean there were about five employees at the desk so I mean maybe more people should be working and not hanging out on their phone and actually do their job. I mean this location is usually good but maybe I should try another location.

Definitely never coming back, absolutely horrible experience. If your kids are under 5 do not come here and waste your money. They will be confined to a tiny baby area where you are not allowed to play be them. Despite the place being empty they will not let you jump with them anywhere else. Management and employees are an absolute joke. Do yourself a favor and go to Urban Air Trampoline Park in Frisco where they let kids be kids.

This is a great place for birthday party events. My kids have gone here for a few.

Don’t come here with small children. One trampoline for under 4 year olds. Most games in the under 4 area cost extra. Some electronic games that have nothing to do with jumping (and they don’t work well). Huge disappointment.

They dont do well with keeping the older kids out of the smaller kids area.

We took a group of about 50 high school students to this jump park and they all had a blast. It is really big, and has lots of different activities. Definitely a fun place for a party.

None of the token machines work, there were 6 employees just sitting by the cashier chatting and joking around and there was a line of kids waiting for the train. None of them were doing anything but said its closed for a few more minutes. I understand the sign and 30 minute intervals of being open/closed but even when it was open it took the employees almost 7 minutes to come let kids ride the train. Very Poor customer service, the employees are just there to hang out.

It was fun with 3 adults. There were a lot of kids there but they didnt get in the way. They have dodge ball, a mechanical bull, walking sticks(tall foam sticks in ascending height) - DONT do that if ur scared of heights.. A basket ball goal u can dunk while jumping.. The kids area looked like a smaller version of the place

Just had my sons birthday party there; first off I booked the green room months ago but someone else was in there and they couldn’t give me a room so we got a table. The Asian girl rushed the entire party, when she brought out the pizzas never brought out the drinks. The service was extreme horrible and unprofessional. For the price of this place you’d think the staff would treat customers better.

Really fun time for the kids aged 5+, but best to come early when they first open otherwise the long lines kinda ruin the experience.

This place is super fun for guests of all ages. however, I would complain that the trampolines there are a little bit unsafe, and uncomfortable. however, when I was at the park, the rules were enforced. and most people were safe. however, my sister was hurt when a guest of one of my birthday parties jumped way too high and landed the incorrect way.

I brought my children to this location about 3 weeks ago. My youngest child (4) was told she couldnt jump on the larger trampolines only in the kids section. Which was fine until she(a 4 year old) pointed out that babies were jumping and kids smaller then her. She had a point, so I took her to the bigger trampolines to jump. As soon as we reached the steps we were told she cant jump. My 4 year old was in tears so I asked how could the kids that were smaller jump? The employee notified me she wasnt sure how old they were and the kids could be older but smaller. So I asked for the manager. I was told he wasnt in the office. I was then told those parents might have paid to have their children under 4 upgraded so that they could jump on the larger trampolines. If paying to upgrade was an option ....why wouldnt an employee say that upfront instead of watching a child cry because they cant jump????? I wont be back here. I dont recommend this place for any children of color.

Great place for kids.

My kids and I went here but the place is a bit run down. The rules are arbitrary and make no sense. The kids working there were rude and had no idea why they were enforcing some rules and not the others.My 9 yr old daughter wasnt allowed to play with my friends 4 yr old girls because neither could play in the others area. We ended up sitting at the tables and letting the girls play there.None of us will be back.

Literally we had to redo our waiver 5 times because they couldn’t spell my friend’s name right. Never going back there, was a waste of time and i didn’t even get my refund after i got a band and waited there an HOUR before getting to jump. Dissapointed on so many levels. Urban Air beats this place to the turf. See ya.

Numerous attractions are in serious need of repairs safety issues along with rude owners wont get my business .

As someone who has no kids and loves a fun place to hang out with friends. This place was awesome, my friends and I went when there were no kids, (Mon-thurs School hours) It was an absolute blast. Cheap as heck and a good way to have a fun exercise. Also going when you are not sober is really fun, safe way to crash around and just enjoy being awesome.

Chris the manager and his employees are absolutely rude. Horrible horrible customer service. They insulted and yelled at me because I went to help my child on the trampoline because he fell. This is after I told them my child was on the spectrum. This place discriminates against kids with special needs. Never met more ignorant and heartless people.

This was my first time at Jumpstreet and I brought my toddler. I was very disappointed. Adults are not allowed to jump with their children or help them on the blowups.My son (as well as other children) did not want to jump by themselves or go on the blowups without help.I went there to have fun with my child and jump with him and I wasn’t allowed to do that.

My children and I always have an awesome time

If you are a minority DONT GO TO THIS PLACE. My children were singled out amongst many other children and were told to not jump in a certain area. When I pointed out all the other kids were doing I was made aware those children may be older OR their parents paid to upgrade them. I asked well why wasnt I given the same option instead of coming up to a 3 year and telling them they cant jump. They said they thought I knew the option was available. So the story went from the other kids might be older to they paid to upgrade lol. DONT LET YOUR KIDS BE RACIAL PROFILED HERE. GO SOMEWHERE ELSE IF YOU ARE A MINORITY. If I could give this place NO stars I would.

About a year ago, we went there. They had so much fun stuff such as the foam blocks you jump in and the tube sliding, they even had a an extra large trampoline for bigger kids to get on. Then I go there today and the slide is missing, the foam blocks are missing, the other trampoline is missing. What in the world. So we go to the front to deside weather we want to stay or leave. $13.50 for 2 hours. Expensive for just a trampoline. Theres hardly any thing to do for teens. Dont go, its a waste

Bad food quality

I am simply reviewing the pizza option offered at thos place. For what they charge for the pizza, this is a very thin pizza with 1 or if you really lucky 2 pieces of pepperoni on the pizza. Same with sausage or any specialty pizza they offer. I gave a 1 star simply because there was an option to buy pizza.

Only a few people working and their customer service is bad. We can only get on like a few activities. It was a waste of my time and money.

Fun place. Mechanical bull was a blast and the climbing sticks was a fear challenger, but after the 1st try u want to try again.! My 5 daughters loved it!

Please stop playing Drake over the radio.Not worth the price paid.My son had fun but I feel we could of enjoyed ourselves equally elsewhere for less.

This place may look fun, but they rip you off so hard you dont even notice it. 14$ an hour come on! Jumpstreet does not have enough things for kids to play on or anything. Little kids get hurt playing with the big kid dodge ball. The staff members need to actually separate the little kids to big kids because when they are hurt its all on the kids because you play at your own risk. The balls in the dodge ball area are hard where if a older kid hits you with will feel like a brick being thrown.

Great for kids. But pricey on weekends

Fun place if you like jumping

The kind of place that parents have to go to for kids birthday parties.

It Was Awesome!

Well there are teenager running this place! They cuss at everyone! No joke about it! Anyway the price is to high $12 dollar for an hour what a joke! The place smelled and the employees dont care if you hurt your self they just stand there and wait for someone to come get the injured person and last but no least there not much to due there anyway but jump and when your time up they just kick you out! What a waist of time!!!!!! Right! My family now hates Jumpstreet! Spend your money somewhere else!!!!!!!!!!

My girls had a great time. $12 for two hours was very reasonable. Would go again!

Fun for kids but very overpriced. It costs by the hour, then there are an unimpressive amount of nontrampoline games and carousel style rides that all cost per ride. No outside food or drinks which requires purchasing those at Jump Streets prices, which could easily be classified as gouging.If youre looking for an inexpensive outing for the kids, youre going to want to look elsewhere. But if youre down to spend a significant amount of money when compared to the value of whats granted, then look no further my friend.

Best trampoline park ever! Great service!

Not enough fun stuff to do jumping gets tiring

Smells bad.. staff not that friendly. Overpriced vending machines and games. Kids enjoy, but, not the best

Gave us (parents) a hard time when we were trying to help our kids when they fell. One guy screamed from across the hall. Embarassing. Ruined our time. Not coming back here.

First and last visit. I have littles (5&3) and we are the only ones here. We are confined to the baby area. Im not allowed to jump with them despite the place being empty. We arent allowed to explore the other areas despite it being empty. They were bored of the 3 bounce houses and one trampoline area quickly. They would have lasted longer had I been allowed to play with them.

Seems wildly expensive for a big trampoline, and then they want $2.25 for a bottle of water.