I chose this theatre to watch the new Avengers Endgame and figured it would be easier going here than hitting up the one in Tempe. This just might be my favorite AMC in the Phoenix area.Pros:Best recliners that Ive sat in.They offer Dolby sound which rocks!The surrounding mall has plenty to do afterFood on the menu is pretty goodGet the nachosCons:Trying to find the entrance when youre parking is a mission.Bill adds up quickly (ordered two items and a soda and bill was $30+)Avoid the chips and dipThe table was too small for my order because the trays are too large. So much so that the person to my right had to move over a seat.

We dined and watched movies here SO many times when we lived in Phoenix for about 12 years. The service is great and the recliners are extremely comfortable. The sound is impeccable. Every time there was a feature we really wanted to see in a theater we headed here. The food is actually pretty good. I almost always get the crispy brussel sprouts, fish and chips, a burger, or the loaded tater tots -- really decadent, but great for the occasion treat. This location was our second favorite after the Esplanade locale.

I felt very safe over there. . They spray the whole auditorium after each show. Youll find big tubs of wipes outside each auditorium. There were plenty of empty seats on either side of me, and the place was kind of deserted (just like I like these days) at 6:45 pm. I saw the kid detective, it was a lot of fun.

Came for a Fathom Events special presentation of Alfred Hitchcocks Psycho. It was the 60th anniversary of its original theatrical release. The theater was largely empty due to current pandemic reality. The theater was clean and social distancing was a breeze. The one complaint I have about these theaters is the self serve soft drink dispensers. If Im going to pay 6 bucks for a Coca Cola the least the theater can do is have their refreshments team pour it for me.

They dont answer the phone, hours are not posted online, hours also arent on the door.... showed up early in the afternoon to purchase tickets for the evening and is was still closed. At least post your hours for your customers who have been waiting months to see a movie.....Also. Cant purchase my ticket online since AMC black tickets which have to be redeemed at the box office.

Its a nice theater, in a nice area. Everything is modern, great seats. Food is extremely overpriced priced but thats nothing new. Tons of food around desert ridge anyway. Employees were nice. First movie of the day is 5$, which is nice. The milkshakes are delicious but 10$. Nice, nice, nice.

Screen 9 (the Dolby theater) is the best one. Imax might have a better cinematic aspect ratio, but the experience is better with Dolby due to the better contrast and audio.

Always friendly, helpful, enjoyable recliners, and good food. Its at desert ridge which makes it even better.

I went here with my family for a change of scenery (normally a Harkins man) and its......okay. Employees seem distracted and the lobby/bathrooms werent very clean. Popcorn is bagged before you order so its more stale tasting. The recliners with the swiveling table is a great addition. Overall Ive seen better and worse.

I took my five-year-old granddaughter to experience the dine-in feature, complete in the Dolby sound Theater. We enjoyed the lounge chairs and personalized service. But the price was anything but comfortable. We were viewing the new Frozen 2 movie. We both giggled and gasped together throughout it. One small tip to share is; DONT let your five year old wear a musical dress that is easily bumped and starts singing Let It Go in the middle of the movie!!! LOL!

Great place. Good food.

Decent AMC. Better book ahead as most screens are in smaller theaters, with even less seats with the new reclining leather seating. (Only a few years old, and some are starting to crack.) This has MacGuffins, new smart coke fountain machines, and concessions is currently undergoing remodel. Good location in Desert Ridge mall, and plenty restaurants in front of theater. They close early, so eat before and not after the movie. Great deal with AMC A-list subscription, but bit pricey without. Just wish it showed movies besides the mainstream, but this isnt one of those AMCs. There are just a few in the Phoenix area that do, so this one isnt a destination for independent or foreign cinema, although they do have special events now and then.

It was a pretty good experience. The food was a little pricey but again they are serving it to you while you are relaxing and watching a movie. I was a little self conscience eating my food with others around me. I was aware about trying to not make too much noise with the silverware on the plate. I like the concept but I think I prefer to just watch the movie and eat popcorn, soda, and candy and skip the full meal.

I just recently visited our local AMC Theater to watch the new release, Glass, and was pleasantly surprised to learn of their affordable matinee pricing on movies. Im a regular movie-goer, but this theater tops the rest with its upgraded self-serve soda fountain machines, full bar, and the oh-so-tempting concession stand. Its one thing to watch a movie at the comfort of your home but reclined in a large seat at nearly a full 180 degrees hammering at some fresh popcorn is the full experience. Treat yourself and the family to the AMC experience!

Opening night at Desert Ridge 18 Ford v.s Ferrari in IMAX. Clean bathrooms and oversized seats inside the theatres. Very friendly helpful fully staffed concessions with almost no lines. Sign up now for AMC Stubs A-List for special offers and text promotions.

Great theater with seat you can select. All the seats fold back and they have a full bar. You can still get your normal movie theater food but it seems they are remodeling for more. They also have a cool AR game you can play before the movie.

You havent seen a movie until youve eaten during that movie. The food is decent and not overly expensive. Service is fast and responsive. Make sure to order food early if its a late showing because they close the kitchen. They will notify you usually though.

If you want the best seats, never buy IMAX or 3D. The only theaters with the reclining/ cuddling seats are the normal showing theaters. This location is often frequented by some less than desirable movie goers however. Every single time Ive been, the people next to us and all over the theater will take off their shoes and put their uncovered feet on the headrest of the chair in front of them. Its disgusting. The theater never patrols during the movie though so behavior like this never is stopped.

Great staff working there and cheerful

Expensively sad experience. Food, exceptionally costly tasteless but delivered, however, it sat for the remainder of the three hour movie. Broken sink and no toilet paper. Seats didn’t recline. Price for 3 grilled chicken sandwiches, popcorn, iced tea and water was $76 and movie tickets for 4, $50 for $126 night. My one other dine in movie experience in another theater, had been amazing! Dinner ordered prior to movie, in our seats, delivered, removed and serviced the entire movie. Food was apart of expensive ticket, but worth it and enjoyed!

Seats are older and uncomfortable and where not clean even on opening up after covid. The IMAX does not have done in like esplanade amc where you sit in recliner leather seats and can dine in.

This is my familys favorite movie theater to go too. I love that one knows where you will be sitting before you show up. The theaters are all ways clean and in good shape.

Everybody should get out and see a movie even if they are showing 40 anniversary movies until studios release me movies.

Friday night on Valentines Day and clearly under staffed and very busy theartre was packed but clean, seats comfortable. We ordered food and hour-half later was delivered cold. The employee that brought food to us was obviously stressed and tired as was the girl at concession when we checked on status of food, but was very helpful and empathetic.

My daughters purse was stolen by a staff member at this rotten theater. We left it in the seat for 5 minutes while they were cleaning up after the movie. They clearly DONT care. The manager could not be bothered and would not even talk to me in person. Really? No phone call follow up with me. NOTHING. I hope the $25 in the wallet your employee found brings them great happiness because it brought great sadness to my daughter. That have staff members willing to steal a purse from a young girl who just watched FROZEN II. Wow!STAY AWAY FROM THIS ROTTEN PLACE!

Facility is clean and the food is decent but too pricey for the portion size. We could have eaten a number of other places at a lower cost and had better and more food. The cinemas are nice and seating is comfortable but too close together considering you now must reserve a particular seat ahead of time.

I thoroughly enjoy visiting this AMC. It is a newer one and therefore has the premium viewing experience, Dolby Cinema. Every time I have visited the theatres have been clean, and the staff were quick.

Its just okay. Popcorn is not worth the calories. Other theaters offer crunchier and more flavorful popcorn offerings. The worst part of the concession stand at AMC as its a disorganized mess. VIPs get a shorter line, but even though I am a rewards member i am stuck in a line with others ordering food. Its just not what the successful theaters do and the fact that AMC keeps changing the concession service line around every couple of years shoes clearly they are struggling to figure it out.The screens, the seats and sound systems are very good. No complaints there.

Everyone is always friendly, the theatres are comfortable and clean, and the building is within the desert ridge marketplace (convenient). Have been here multiple times and never disappointed. Would recommend.

My husband and I went to see a movie here and it was horrible! The movie was supposed to start at 8:30 pm. To be honest I dont know what time it started because we had left. There were very loud girls in the theater that had no respect for movie goers. Very loud and talkative. By 9 pm we had just left. It would not have made us so upset but the fact we made it a point to go to the late showing and it was our wedding anniversary just made it all that much worse. We will not be going back there ever again!!

Love this place. ...Its near us. ...Like most of the recliner chairs. ... and love the caramel popcorn. ...

I will never go to another theatre that is not like this. you will be truly spoiled. The recliner seats are amazing. They cater to your very wish.

The Desert Ridge center itself is lovely which adds to the overall esthetic of a normal AMC theater. The drinks and popcorn were fine but nothing out of the ordinary. Seats in #13 seem smaller and more difficult to get in and out because of the tray. Sound was very good.

All the theatres have reclining seating, you can reserve your seat and pay online so all you have to do is show your confirmation code with your phone as your ticket. No need to wait in line for tickets anymore. Its awesome! We havent done the done in ordering yet, but they will deliver your order to your seat! Desert Ridge AMC is the only one we go to!

So I must say Im a little disappointed. The only reason why I drive to this movie theaters is to be able to use the reclining chairs. This last visit I was a little disappointed to the fact that my chairs did not recline. So I pretty much got seats that I really didnt want because I was not able to enjoy the movie that I wanted to watch because I couldnt recline to watch it considering the theater was a full house. A little disappointed and I dont know if Ill be going back anytime soon.

I enjoyed every movie I watched here .The seats are very comfortable & spacious. You can enjoy your lunch or dinner with your favorite movie and with your family and friends. The deals on popcorn are best . You can refill your popcorn bucket . I will Always recommend this place for your favorite movie. Once you are done with movie you can enjoy outdoor sweet live bands or singers at desert ridge on Friday and Saturday evenings. Its the best place to hand out . Its the best place for little once.

I am not sure where to start about how bad this place is. SO disappointing.The before the preview videos were not interesting or engaging. There was not less the 25 min of crazy awful previews before the movie. They seemed to be needing pay the bills with advertising of ridiculously obscure films.The theater was too warm, and this was January. Not impressed at all.Harkins sets such a high standard I guess I learned my lesson. Not place to go to relax and enjoy a movie.

A couple months ago we went in to see a movie. I do not understand how horrible these movie theatre seats are. I have been the various of theaters including other AMC locations and these seats at the Desert Ridge location ruined my entire experience. These seats are the worst I have ever experienced. Avoid here if you have neck or back issues. Do not get the regular seats here.

Jessica, Alexis, Evelyn made this theatre the most amazing experience with the best hospitality. I really appreciate the work and dedication they bring to the AMC team! I will definitely be coming back and I give them 10 stars! Thank you guys so much! Please let your employees know to keep up the great work!

My husband and I go here all the time. We have the AMC stub cards and let me tell you, it is beneficial. Doesnt hurt that chairs ate super comfy

Very comfortable tall back seats. Clean and newer in appearance. Saw FORD VS FERRARI in IMAX theater. Sound and visual experience was exceptional. Great movie. Go see it.

One of my favorite theaters to visit. Always really nice and relax and people are pretty good about respecting each other during the movie.

Pretty darn good burger, super high tech sound system and comfortable recliners. Will definitely do again! Watched Ford vs. Ferrari and it popped!

We love this place. At least once a week (-; The #9 Dolby Theater is worth the extra $

They didnt take cash so I had to pay cash in the same building for a gift card

It was not what I expected. I can not speak poorly of the IMAX experience, but the prices are getting a bit outrageous to watch a movie.As for the dine-in experience that was also a disappointment. The food was satisfying, but as usual, especially in a theater setting, was very spendy. The seating is average comfort and lacks the convenience of where to place your meal.

Love the seating, food and theater.

Very disappointed in the policy here. I cant get a beer for my wife sitting in the theater. Its illegal for me to give beer to a minor. Your policy is designed to keep that from happening. I am not a criminal and will never give a minor alcohol. I will never be back for the 12$ beers! Trust me!!!!

The whole setup and sound system was great, I was expecting the comfortable reclining seating that is advertised for the film we went to see but instead the seating was very thin padded almost like stadium seating but padded so that was a huge disapointment but we enjoyed the film either way

I enjoy my AMC Stubs membership. The dine-in seats arent a favorite though. Theyre smaller and if you dont eat there (which I dont) you have a table tray on top of your seat.

Tickets prices seemed high compared to what I pay at other places. I noticed that the beverage area had the flip out lid holders, but they looked like they needed cleaning. My son loves flavored popcorn flavors, and I didnt see they had any so he was bummed. The seats were nice, and so was the Dolby experience. Overall it was good.

Love this location. Worth the price of tickets! Came for date night with the hubs. They have a great bar for those that want a drink or two before the movie starts. Comfortable reclining seats, reserved seating, friendly staff, nice snack selection ans very clean.

Great they have real meals you can purchase and fabulous leather recliners with tables for food and drink....and spacious leg room....no over crowding

Nice AMC in a solid location. Clean and really comfortable seating with dine in service.

NEVER order the nachos!I dont know how else to put it other than the fact that they smell good, they taste good, and they look good, but holy sweet mother of jesus, eat these nachos and youre inviting hell and all its fury into your bowels. I say this now, because ever since Friday, Ive had some serious bowell issues since eating them. Even my father, who had one or two chips is having issues himself.Keep it simple, keep it safe, go for the popcorn and soda, theres plenty of restaurants. If I had known that I was paying $17 for the worst stomach flu Ive ever had in my life, I would not have gotten them.This location is very courteous and has great customer service, matinee pricing is unbeat, and its not too crowded. My personal favorite locaton in the Phoenix area.

The location of the theater is excellent! Sadly, their IMAX seating is AWFUL!! Definitely need to invest in upgrading the seats. Theyre old, hard, dont have any movement/rocking and the arms dont even lift up. Not worth paying the extra money for just sound effects.Lastly, what is up with the fake butter topping? Take a hint from Regal and get real butter.

Wow. My son and I saw Bohemian Rhapsody in Dolby. The theater really upped the menu. One can actually have dinner there, and there is the bar and the rest of the movie eats. The sound in the Dolby theater was remarkable. Noise that took place off screen sounded like it was coming from the appropriate place. The sound was crisp. For that movie the price was so well worth it. Without the Dolby sound it would not be the same movie. Also each theater has big comfy lounge chairs so the 500 pound behemoth next to you is not pouring into your seat. That is where we go to the movies.

Very comfortable movie is not too loud just right Hansel and Gretel is not worth watching nothing like that commercial

You cant move these mini tables out of your way. It makes watching movies here super uncomfortable. Which is frustrating considering the recliners would otherwise be very nice. They need to make these removable for anyone that would like a little leg space. My poor kids (3 and 6) cant see the screen over their popcorn, at least hes small enough to sit on the arm rest

It was a great experience to be back

I love this place. People are nice and really help you out

Its my go to movie house. Always clean and friendly. Plus being an AMC Stubs member gives me lots of perks.

Great experience and very nice Dolby theatre. Service was friendly and the complex was kept in good condition and clean. I will say the trays at the seats were convenient but did get in the way at times. Overall we had a good time at the movies here.

Awesome seating in every theater. Good service. Clean theaters. Enjoyed every movie I have watched in this theater.

Great staff! What more is there to say? Its an AMC. Good beers too.

Great movie theater! I love the accessibility and the cushy seating in the front row!

Love the ability to reserve seats before ever arriving through the app. We had free upgrades on popcorn and soda & enjoyed ultimate nachos that were delivered to our seats. Reclined snuggled up and enjoyed the show! Looking forward to many more movies at this theater. Definitely worth the drive for my family.

This has been our go-to theater for 5 years. Its always clean and the temperature is consistently appropriate, so were always comfortable which is our primary concern.

Did not let me (19) and my 17 year old brother in to the theater because he didn’t have an ID for an R rated movie (Joker). Completely disrespectful and honestly a useless rule. Was not given a full refund, even with the movie starting 20 min after I got to the theater. Went to Harkins at Fashion Square who were much more polite and had no issues rightfully allowing us in.Soured experience at AMC, will probably never return.

This 1-star review is based strictly on the rude employee working the front ticket window at AMC Desert Ridge late last night. The individual with the red tips in his hair is extremely unprofessional, and should definitely not be doing anything in regards to customer service. He acted like he was being inconvenienced, throwing in multiple sarcastic comments during our interaction. He obviously hates his job, which is understandable seeing as though its apparently too difficult for him. But for the sake of the nice people who come to your theater hoping for an enjoyable time, please explain to him how his attitude might affect your business negatively. We have enjoyed coming to your theater in the past, but after dealing with this individual last night my wife has already decided she no longer wishes to go to your theater. On a good note, the young man taking the tickets last night was very pleasant and helpful. Kudos to him!

I really do enjoy coming to this movie theater. It’s always very clean. The new recliner seats are also very comfortable. Only thing I wish they could improve is lowering their prices on snacks.

My go-to place to relax and watch my favorite movies

Very nice theaters clean and comfortable. Fast and friendly staff

A very grown up movie experience! Elegant and modern, reclining leather seats, full menu and bar! My only beefs are the quite lengthy pre-movie commercials before the previews begin (before the featured film,) and the ear-splitting volume of the Dolby demonstration. A great venue but so bring ear plugs for the intro.

Heres what you should know:1) This location is packed full with chairs right next to each other. The seating chart gives the illusion that the seats are coupled. I assure you the seat to your left is just as close as the seat to your right. So if you enjoy sitting intimately close to a strager, this is the place for you2) Unlike Roadhouse Cimeas in Scottsdale and Esplande in Central Phoenix, you have to order your lunch/dinner prior to getting to your seat. They dont offer actual waiting staff unlike the other two (the other two options listed are both 25 minutes away and well worth the drive). They will deliver it to you, but if you need something else there is no button on your seat here. You have to leave the movie to go get it. Hey AMC, its 2020, youre 5 years behind everyone else.3)Dont go here for lunch or dinner with your movie. The menu is very small and the food is a lesser quality than even Applebees. What they charge you for the food is not near the value. Maybe its an ok place for a traditional popcorn and movie night, but dont be fooled into thinking its a good dinner and movie spot. I assure you it is not.If youre looking for a more upscale, spacious movie theater with a scratch kitchen and excellent bar selection I recommend Roadhouse Cinemas in Scottsdale.If you are an AMC fan, then avoid this one and go to AMC Esplande in Central Phoenix.

Seats and screens are great. The whole movie theatre was very clean...This AMCs food situation though is one of the worst. They take the food to you so if you want toppings or anything of the sort on any food you are out of luck. Everything is also like a more expensive and worse version than whats available at other AMCs. For example hot dogs are plain when at other locations you can have them with other extras like chili, bacon and such for the same price. Also basic things like mayo, you have to ask for them as well. They only have that in the kitchen and sometimes they tell you they dont have certain things so they dont have to send someone back out to your seat to bring it to you. The staff is also really friendly. Its a bummer the food service to your seat is not as convenient as it would seem.

This place is super convenient inside the desert ridge plaza and they have super amazing restaurants near by. I enjoy their sound options I just watched Dumbo and I had three options which for me is amazing. Their food is pretty expensive but honestly their portions are worth it I got nachos and a burger for two people and we had lots of leftovers. Their chairs omg... Enjoy!

I’m doing 4 stars for a management reason. There was something sticky and gooey all over the seat that I sat in. I got it up to us some of the young help yes I could get it cleaned well I went into the bathroom to attempt to wash it off my clothing. The two young employees came out with a bucket of water and a rag, handed it to me for me to clean it up myself. I don’t blame these young people. They weren’t trained by their management very well. Overall the movie experience has always been good.

Love the atmosphere, plenty of room in seats, and IMAX visual! It is close and convenient as well.

My first time here. This is a great place to take the family for a movie night. No getting up and down for snacks or drinks. for the wife and kids. The seats are comfortable the sound system was great. Place was pretty clean and the service was busy but nice.There is something to be said for the theater experience. I sometimes forget with Netflix and prime. Watching movies at home is comfortable and easy but just not the same as in the Theater. I will make a point to take the family more often. I do recommend.

Best place to watch movies on weekend or any other day.

Even though the theater is a little on the pricier side of things, the theater is very clean and well staffed. I didn’t dine in because we had dinner before, but the reclining seats were super comfortable. I wish they reclined just a tad bit more but still very comfy nonetheless. The mall security is still around after the last movie gets out so I felt very comfortable in the area.

Seats are a little snug for big dudes like me 6’1” and we’ll over 300lbs

Great experience. Never been to the recliner chair theaters before. Makes a big difference to be able to raise my legs during a movie due to medical injuries. The food service was awesome Really good food. I had the sampler and that was a lot of food. Would definitely recommend to friends and family.

The theater is ALWAYS clean. I think this place is my new favorite. There is always good seats to reserve online. Im always sitting in my favorite seat. Great employees and clean bathrooms. Always my first choice for movie entertainment.

Nice theater. Has the comfy, reclinable seats, and you can get alcohol.

I love the theater. Cleanliness and food everything is great. Movie selection is good, it would be better though if they play upcoming Bollywood movies in the theater.

We drove up here from Phoenix to enjoy a great scone thank you so much

Why do you not schedule enough employees at the food counter?? Seriously - also it would be super nice if you could print the full menu on your to-go menu card. Seats really need wiped down more often.

They have made it friendly for everybody and thats all people want good movies, friendly service and good quick.This review is from 2019 old but because I added stars appears new.

Great experience. I can have a beer with my movie, how can you beat that?

Love the reclining seats. This is my go to theatre

Couldnt be more unhappy with this theater! First, Her Royal Highness wanted a glass of wine, which isnt a problem unless your OK with spending $12 for 3-4 ounces of wine. Way, way over priced.We sat down and like so many other theaters, installed electric, tilting lounge style seats. They were ok except for the fact tat I found the seats way to close together and frankly speaking, I just dont want to sit in my neighbors lap.The kiss of death ...... The AC was so cold you could have hung a side of beef to age it. Had I known they were going to have the air temps so cold, I would have worn sweat pants and a hoodie.I can overlook the seats and maybe the extremely high prices but the ice box I had to sit in means one thing and one thing only ...... I wont go back!Thanks for reading.

The best amc i have ever been too. The staff seems friendly. Still has the standard amc prices. The seating is amazing. Soft recliner seats, you can put your feet up. The facility is very clean. No long waiting in lines for food or tickets. Recommend watching a movie here at least once.

Delicious food. Clean theaters. Decent ticket prices. -1 star for insanely expensive food that costs 1/2 price at restaurants right outside the door and movies starting 40 min late for commericals.

Its awesome! Me and my family ordered popcorn,candy, and drinks they were really good. The service was amazing and the workers were really kind to. You should visit AMC dine in because youll love it!

My husband and I love going to the AMC DINE-IN Desert Ridge 18! Its a great date night thing to do. We take in an old movie, (think Casablanca), in an old theater with an organ player. Its fun if your with a group or solo and pretty romantic for a date. You Cant call yourself a Phoenix until you have seen a movie here.

Dont bother coming here... compared to the AMC Esplande 14 this place sucks..The seats here are tiny, arm rests are small and dont have drink holders, tray table was smaller than a coach tray table...The movie we saw was improperly illuminated... the colors were not vibrant... dark scenes were so so dark you could not even see details.. THE WORST!!!

Loved the experience here, very clean outside the building and inside. AC was pumping which was really nice escape from the heat. Seats were comfy and theater experience was exactly what you would want!

My son and his fiancee took me to the movies tonight