TSK is amazing! Their online store is clean and easy to navigate with thoughtful tips and product pairings. Theyve seamlessly adapted their business model in pandemic. They managed to ship my order the same day it was placed and it was in my mailbox the next day! Seriously, 20,000/10 customer experience. Support this business!
Staff was extremely helpful. Discussed my needs and interests and recommended the perfect product.Without exaggeration, 20+ friends have now happily purchased the same toy. Delighted with the store, staff, and product selection. Have purchased on site and on the web, flawless service either way.
I made my order online. The website was easy to use. It was shipped fast and packaging was discreet. I am really happy with my quality purchase. I am a repeat customer so I highly recommend this establishment.
Very fun and knowledgeable people! And the prices are so cheap compared to any other local business which does not offer half the things sk/ does! HIGHLY RECOMMEND!
Smitten Kitten has the nicest and well informed staff. And curbside pick up was so easy! It felt safe and well organized.
This store is top notch - the inclusivity, non-shaming, and pleasure based values is what is needed in this world. As a relationship and sex therapist, I recommend clients check out this store for their education and pleasure needs. I love having you in the community + thanks for all that you do!
Knowledgeable, kind, patient and thoughtful staff. Wonderful, safe, quality products, great variety and a fantastic over-all experience in-store and online. Super comfortable and positive, welcoming environment. Highly recommend.
It was nice to go in and have a look around... This was last spring. I like look forward to shopping there again hopefully soon.
Best shop in the country! welcoming, well lit, well organized, highly educated and approachable employees, the lending library is beautiful and im really grateful to be in the same city!
I’ve loved and supported this place for YEARS. But recently I called after a purchase I made for the 3rd time broke after 2 months of use. I requested a call back and it did take a while to get back to me but wow was the owner sweet. They helped me out and sent me a credit the amount of the product. I was at first frustrated but she was so helpful and understand. Thank you
Wonderful shop with a great staff. Also, offers a wide variety of classes. So glad to have this safe space in our community.
An adult shop that isnt gross. I dont go anywhere else.
The staff there are all super friendly, non-judgmental, inclusive, and helpful. I found just what I was looking for and would definitely go back. I cant recommend this place enough.
This is the best store for adult shopping. Not dirty or gross. Cute and conscientious.
Comfortable welcoming vibe with an awesome knowledgeable staff.
I really appreciate their detailed, well-researched classes. Ive attended several classes in order to fill in gaps in my knowledge about pelvic floor health and sex. Ive found the staff professional, non-judgemental, empathetic, and extremely knowledgeable.
Cat did a great job of greeting me when I entered the store and helping me find exactly what I wanted. They recommended the perfect add-on purchase. But most of all, their customer service was so fantastic that after I left my credit card behind, they reached out to me and brought it to me!
One the most special spaces. Staff is always exceedingly thoughtful and will give you great education on any pursuit or self discovery. They have an amazing (ever evolving) library on identity, relationships and social justice. Everyone should visit!
Inclusive, helpful, and I dont have to doubt the products!! At a lot of adult stores, you have to be wildly careful to avoid unsafe, unhealthy, and downright dangerous products. Here, everything is safe and high quality, and the staff are very helpful! I come here most often for gender affirming products. Great place to get some educational and entertaining literature too!
I usually feel a little weird, and sometimes judged when walking into sex shops, but not here.The staffers I interacted with were extremely knowledge, informative, and not shy about giving personalized suggestions when asked. Service is discreet, and while some items have very hefty price tags, all their expensive products are of *excellent* quality.The little library that that run is awesome.Knowing that the employees are paid a living wage is also great. Added bonus, theres a permanent 10% off your purchase if you check in on Yelp!
Feminist, sex positive, and discrete. If you were just walking by you would think it was a bookstore. Staff was friendly and knowledgeable. There is a variety of toys out of the box so you can feel the textures and settings before dropping 50-200 dollars on a toy. They also have some really cool books and novelty items/postcards etc.
Smitten Kitten is a sex-positive space that caters to all people. The store itself feels inviting, and not smug nor obscene. Not only are the workers knowledgeable about the products, they are deeply aware of sex education, history, and how to help out with whatever. The staff are friendly, informative, intelligent, and innovative. Definitely would come here again.
All the toys are great, great place, great staff
My GF convinced me to go to here as opposed to shopping in the small dingy sex toy section at Spencers. We went on my birthday, and I immediately felt comfortable and welcome. The place was well organized, clean, and put together. As an FTM trans guy, as soon as I saw that they had packers and STPs, I snatched one up right away! I couldnt bring myself to order that stuff online, so being able to physically obtain it right away was amazing. The staff was well informed and taught me a lot of valuable information, and they were so nice! I did do my own research afterwards, and I can confidently confirm that they knew what they were talking about. All of their toys were super high quality, not too out of budget, and very accessible. It was such a nice upgrade from buying cheap things online and at Spencers. I highly recommend this place over anyplace else, and I will definitely come back to get all the other things I wanted. Its worth travelling to the cities for :)
I had a problem with a toy I had purchased and was treated with the utmost respect and understanding from the staff. When I still needed further assistance with it the owner called me personally. We resolved the matter. And I could not be happier. They are professional, knowledgeable, and they want you to be happy.
The staff care about your needs and are more than happy to help and not just to sell you something. If you have questions they make you feel comfortable asking and have knowledgeable answers. Im so happy to have this store in my area, Ive lived in others where this kind of experience is not available. Hurray Minneapolis!
I could not be more impressed with this place. I have been working in adult stores for the better part of a decade and this shop stands out to me as one of the greatest anywhere! I am so impressed with their dedication to breaking down the stigma of adult stores and their focus on promoting sexual health. They offer some of the best sex education resources available, and they were so professional with how they handled my questions.Keep up the great work, Smitten Kitten!P.S. I read a review stating that the products here are over priced, that couldnt be further from the truth. Having worked in a handful of adult stores myself and visited many dozens of others, I can assure you their pricing here is excellent!
I couldnt adore this place more than I already do. A sex toy place that makes sure the products you use are safe? How wonderful and ahead of the times. This place has a great selection and the sales staff are so friendly and knowledgeable. This place has such a laid back and accepting atmosphere, another customer even felt comfortable asking for my advice for her first vibrator. This place rocks!
This place had what I needed when I could find it nowhere else. Customer service is fantastic. Selection is amazing. Atmosphere is super-comfortable and friendly--not at all creepy, like some other places (Sexworld, for example). If they dont have something you need, theyll get it. Wow, what a great store.
Every time I go here I have an amazing experience. The staff is attentive and informed, and especially nonjudgmental. Everything is stocked properly, labeled, and priced accordingly unlike a few similar stores Ive been in. Positive atmosphere that definitely fosters repeat customers. I would absolutely recommend it to everyone.
I love smitten kitten, the staff are very knowledgable and helpful. It is also inclusive of LGBTQ+ communities and offers education on sexual health.
Not cheap but absolutely worth it! Wonderful staff, wonderful atmosphere, wonderful products, and the best attitude towards sexuality you can find in this state. Great for education!
Owner of the business is unprofessional and rude to the point that warrants a 1 star. Was a customer for years and I will never return.While the people that work there have always been professional, well informed, and nice, I cant support a local business run by someone who does not understand how to speak with others in the same professional manner.
These are the most helpful and knowledgeable folks. Love the quality of their products.
Unequivocally the best place for sex toys in the Minneapolis area. They ordered me specifically a discontinued vibrator from a few years ago when mine wore out, charging shelf price. When I accidentally bought a counterfeit magic wand vibrator from The Love Doctor (dont go there lol) they gave me a new head attachment for free from the staff freebie bin. Everyone Ive spoken to seems genuinely invested in helping their customers, and offer to go above and beyond to make sure they have a good experience.Smitten Kitten is officially recommended by Planned Parenthood, which is where I first heard about it. The atmosphere is more small bookstore than sex shop, and the cute and educational decor makes it a great choice for nervous first-timers and younger people especially. Ive ordered sex toys online before, and theres no way to verify youre getting what you paid for, or even if its entirely safe (I once had a chrome coating flake off my vibrator!). Theres really no substitute for genuine knowledge and care.
As a marriage counselor, I cannot say enough about the amazing staff! Brilliant, educated, super supportive and all around inclusive sex positive!
Sex positive boutique. Very knowledgeable and professional staff, and a FREE library!
I loved their toys, 100% organic for my vegan diet.
Such a great resource and so friendly. We are so lucky to have this here in Minneapolis!
Professional, knowledgeable, comfortable, not judgmental. Totally lucked out, love this place!
Why did u go to SS Stones & Design and give us a 1 star ????
This is the place to go for any initimate bedrooms needs. When I come here I dont feel icky or I'm being judged. The staff is very informed on each product and helps you make a decision on whats best for you and not just for the sake of a dollar. Whenever my husband and I need a new toy, we go here everytime.
These guys know and if they dont know, they know where to ask.
I love the employees!
Fabulous, helpful, sex-positive and equitable
Always super helpful, and chill
Very friendly atmosphere