I had a pretty good time at the Downtown Grand. The location is great, barely a two minute walk to the Fremont Street Experience.The casino is small but it still had a decent selection of games.The valet staff was really nice in particular. They also have free self parking which always had spots close to the ground level.The look of the hotel is gorgeous, chandeliers, beautiful artwork, lots of natural light.I enjoyed the citrus pool deck, and the bartenders there were super friendly. It has a nice view of the city, too.The fitness center is extensive, but there aren’t that many options for weight training besides dumbbells and a couple kettlebells.The room was easy to get to, and it was spacious and well-lit.There’s a safe in the room, a full length mirror, and a very clean and nice looking bathroom.The biggest problem I ran into during my stay was the lack of staff. When you need help, it’s hard to reach anybody because it seemed like each employee was always busy or nowhere to be found. They are supposed to check everybody’s temperature at the door, but half the time there was nobody standing there to do it.Other than being understaffed, I really enjoyed my stay and I would consider visiting again.

During this time its hard to find a place with an open pool. 9am-730pm. If you have children go early and during the week. If your single or coupled its cool. Bar an food service. Drinks are expensive, vending machines are great have drinks, snacks and toiletries. Coffee place in lobby only open until NOON! Freedom Restaurant open til 3am, awesome Prime rib 3p-3a. Get 25 pts on players card pay half price. Coupons for food, and return stays. Pizza Rock! Triple George for fine dining open. Walk to Fremont! Oh if you have kids remember FIRST FRIDAY DOWNTOWN IS CRAZY,NO ONE UNDER 21 ALLOWED. ITS STILL VEGAS THE FIRST FRIDAY OF THE MONTH! ENJOY!

Good prices, clean rooms. Our room had no lighting, seemed kinda dungeon like. No exhaust fans in the bathroom either. The dresser drawers are not lined up to shut right nor is the closet. Great veiw though!

The new hotel tower is nice but I recommend a valet team for luggage. The towers are all considerably far from hotel check-in. Its slightly awkward to walk through a gaming floor with luggage. This facility is far enough from Fremont to spare the noise but close enough to walk back. Its only a block away. The digital vending machine in lieu of a market is nice! Great loyalty program and coupons for your next stay.

Positive: Close to Fremont Street activities Negative: Shower had mold growing in the corners if the shower.

I have not gambled here since it was the lady luck. If im downtown i prefer el cortez. I go to the grand for coffee on friday mornings. It has a nice seating area, however you cant sit down in there anymore. If you look up at ceiling there are reproductions of famous art work. That is why it is called art bar. See how many of them you can name. Ok i stand corrected. YES... You CAN sit down in the art bar. Beautiful highback leather chairs. Perfectilly socially distanced. I think they are yellow. Get in there.

We are currently sitting in the hall of our second room within the hotel. Our first room had the worst beds I’ve slept on in sometime. So we paid more money to upgrade rooms. We got to the room and it was 82 degrees. So we set it to a lower temperature and went to dinner. Came back and our room was 93. Staff is polite, but we’re done. Not a great place. Expedia reviews are off.

Positive: Everything Negative: N/A

Pool was unique and awesome. Front desk ladies were nice and helpful. Rooms were nice and clean. Awesome location for anyone looking to enjoy Fremont. The Freedom Beat restaurants food was a life saver when needed. Only thing I really wished they had was a fridge...

I’m writing about the valet attendant this morning and how nice he was. Hunter was the only one out there and no matter what people threw at him, he kept his cool and was very friendly. Making sure the customer was taken care of.I did not have any cash to tip him. And shame on the Hotel for not having a system where we are able to add gratuity for the attendants when we use our card. I offered to Venmo Hunter a tip, but he graciously declined. You’re awesome, Hunter!!

Very nice! Casino was very clean! I liked to measures they took to scan people entering the building!

The staff are sooo helpful and friendly. Very clean and quiet. We never heard loud noises or banging doors . Easy walk to Fremont street .

Friendly and helpful staff. Checked in on Tuesday and even used pool couple of the days. Saturday they put reserved signs on all the tables by pool, and so there wasnt a place to sit by pool at all! Not cool! I paid my resort fee just like everyone else, and they werent maxed out at occupancy either. Way to try to get more money out of your guests. BS.

Stayed a year ago. Veterans Day 2019. Great venue. Great staff. Had hoped the country would come to its senses by now, so missed Veterans Day 2020. Stay at this hotel, its worth it.

We loved our stay and will certainly return. Very clean, comfy. Premium rooms are spacious, and the floor to ceiling windows on the upper floors have unbelievable views.

The hotel has a nice casino in it. Due to coronavirus, there is not a sit down restaurant but you can get food to go from the casino restaurant. They do have a nice coffee shop. Its not located by the strip so lots of Uber travel to get around but its right next to the freemont experience! I would recommend

Nice rooms, nice pool. Reasonable prices in restaurant/bar. Was there during Covid pandemic and the slots were not paying. Friendly staff. Would consider staying here again.

Ray and Brianna at the Citrus Pool Deck were amazing to us throughout our time in one of their cabanas on Saturday! We werent guests of the hotel, but were still able to rent a cabana by guaranteeing at least a $300 food/beverage bill (which was easily attainable). Great poolside food and drinks, great pool, great spot, great service!

Love this place! Its a shame its off the main drag of downtown Vegas, its clean and fun. Stayed two nights and would happily stay again.

This place is very nice, friendly atmosphere and staff, great customer service, I do feel welcomed. Roof top pool is beautiful too. $10 endless mimosas.

Excellent service, rooms are amazing, I stayed in one of their studios and it look so beautiful. 100% recommended. Nice pool and great view.

I first wanna mention Leslie at check-in. This is my first time in Vegas and she has been so helpful to me, as it is a little overwhelming. Very pleased with the room. Completely furnished with everything I need and very clean. Will visit again

Great customer service,. Beautiful rooms. Great location. Temperature checks and super clean casino. So much nicer than the strip. Highly recommend

Positive: Location to able to walk to Fremont Street. Negative: Room did not have shampoo, conditioner, and only one soap. The elevators were extremely slow.

Nice hotel, and really nice prices. They got good food on site. And 2 bars. Its about 1000 ft or so from Fremont so of you wanna do Fremont stuff this is the hotel.

Great time losing this hand with the most amazing dealer. Place is very clean, fun, and the perfect distance to Fremont Street.

First time I stayed spectacular customer service. The check-in process was fast the agent was very nice and knowledgeable. The reason why I gave it 3 stars is the bar customers at freedom beats was awful the 2nd time I stayed here. The floor waitresses never came to your machine. Not all but some waitresses!! Im not sure if I would stay here again based on my experience the secong time around.

Love this hotel! Just far enough off Fremont Street but just close enough! Really nice rooms, clean casino, great dining choices within the property and very close by! Pool is small but nice and refreshing on a hot day! This is the go-to place for us when staying downtown!

Easy check in and out!... all the Hotel Staff are very friendly!... Just wear your Facemask and keep your 6ft distance, NO Touching of your face and KEEP sanitizing!Good Hotel to relax and be yourself for awhile!

After Stephanie came back she took care of everything and made it right. I appreciate your outstanding efforts to make my stay as comfortable as possible and I appreciate your staffs help.Thank you for the upgrade and your new tower was a treat.

We stumbled upon the Grand during our outing to the Speakeasy at the Mob Museum next door. The Grand is, well grand! Wonderful, clean, and inviting environment. There is music and a great ambiance but not too loud. You can actually hear yourself think! Extremely friendly staff, quick and frequent cocktail service, and a nice selection of slots and table games. I played craps for about an hour there and had a really fun time. The dealers were helpful, friendly, and had a great witty sense of humor. Everyone at the table had a really great time. The other staff from the cage, casino host/concierge, and players club were more than accommodating, going the extra step of helping out even when it wasn’t something that would normally fall within their role. This is definitely worth checking out. It is my new “spot” in Vegas. I know we’ll be back every trip in the future!!

DO NOT BOOK THIS HOTEL!! The bed is hard as a rock.. The security deposit is overkill. I will never stay at this property again if an entire week was comp. There are better choices in the area.

It was my first time in Las Vegas and it was amazing. It was me and my husbands 20yr. Anniversary and this hotel was the best place Ive ever stayed at. The staff is amazing! They were friendly and hospitable. Our rooms were so clean and they cleaned them everyday we left, which was very nice, we always had clean towels and plenty of toilet paper. We stayed on the 6th floor which wasnt bad, I loved the pool area and the casino was fun too. I loved that it was close to Fremont Street cuz me and my husband could walk back and forth as often as we liked. Im definitely coming back next month with my older sons. You have a customer for life! Thank you for the great hospitality!

So far so good! Here currently enjoying the newly remodeled hotel.. 21st floor great views! Wonderful customer service! Excellent food selections! Very pleased with the cleanliness and the staff here! Family friendly! Highly recommend!

Positive: They were very clean and were very careful with COVID-19 regulations. Negative: Wished we wouldâ€ve had a microwave in the room.

The room smelt like cigarette smoke, the bathroom sink did not drain properly. You could hear the next rooms pipes, the pool music was so loud you could feel the walls vibrate and it gave me a headache. We were on our honeymoon and with how we were treated at the hotel...why would we stay there again! We decided to check out a day early and go home! We were told that how we show our affection was a lie by a mother staff member that was from the blue green. When we complained about the room we tried to get into another room and they brushed us off like butter.

Positive: Swimming pool Negative: Hours that you closed the pool. That you still have not refunded my $50. Fee

I have been here nearly 10 times by now it’s still on of my first choices when I go to Las Vegas. Friendly personnel, rooms are always clean, nice and bright, they offer you 2 complimentary bottles of water). Although they don’t have fridge in the room (City is almost always hot). Pool is great with bar attached to pool area. Love my experience with this hotel every time I stay there.

Definitely will be back. Best customer service from hostess, security to front desk. Clean environment and next to the Fremont Street.

Was seriously disappointed with the pool this time. No food available during the week, out of almost all beer, rude waitress. Last year was so much better. I understand that its a pandemic but how do you run out of beer? Rooms are great!

I mean its just a hotel but the pool deck is awesome. Im sure there are nicer ones but for working families this is an awesome family and adult experience and rooms are affordable right now. I imagine it has more of a party vibe at night.

Stay away from this hotel. I booked a room in the newer renovated portion of the hotel and ended up being booked in the older section of hotel, brought it up to their attention and was ignored. Also the room was fifty, shower had no curtain or door. Room smelled like old pizza and cigarette smoke even though it said non smoking. Shower head was horrible. Also they charged me a 100$ deposit which I havent seen yet, so ridiculous. Stay away

Positive: Nothing, no hot water the 1st night, no valet parking, no microwave, parking was far away in a dirty parking structure, no free breakfast or coffee.This hotel sucks Negative: See above comments

Absolutely love this place. Most convenient hotel downtown. 4th time visiting and will continue to do so.

Newly renovated property near Fremont St. Experience, clean and spacious with nice interior decor. Gaming and drink prices are on par with other properties around the area. Spacious restaurant/bar area but sports book is kind of small compared to others like California. Worth a look if you are in the area but I think Circa will be a better looking casino property when it is fully built.

Staff was very nice rooms are clean a bit small . the hotel vibe is chill. I would definitely be coming back

This hotel has excellent customer service, rooms were very clean, the pool was relaxing. The bell men were top notch and extremely helpful and nice. Definitely recommend to anyone and will be back! Another bonus is it is in a more peaceful area of downtown and great walking distance to the shops and events.

There room was adequate. Its close to Fremont Street. We spent almost a full day at the pool and about 5 hours into it, the pool manager rudely told us we needed to move the chairs that had been in the exact same place all day! He was not nice about it at all and behaved more like a bouncer than a manager. I was very shocked to be treated like that!! He argued that they were closer than 6 ft from the other side of the cabana, which they absolutely were not! He then aggressively moved them to about two (not 6) feet away from some other chairs. It was very intimidating and unnecessary.

The staff were nice and friendly. Stephanie was a great help as well as the guy who greeted me at the door. Rooms were clean. Also it’s less than a block from the Fremont experience. I really enjoyed my stay there.

Great staycation spot. I love accessibility & comfort.

The location was ideal for my bf and I since we were celebrating our anniversary with a staycation. Not only was the location ideal, the price for of the room we got was less than $100 a night. The room was clean and the bed and pillows were super comfortable. Although our staycation only lasted the weekend, we would definitely stay there again. Plus, nothing beats the view we got to have throughout our stay. (floor 18)

One block from Freemont StExperience. Very nice placeFriendly staff. Not a large casino but a good selectionof games. I like this place.

Nice hotel. Staff was the best. Pool was nice. Very clean

Positive: Location was perfect . Thought Casino would have been bigger . Negative: Even though I smoke cigarettes and asked for a smoking room . The smell of other legal substances was to much at times . Could have had a refrigerator and small microwave.

Love thia place and they have comedy shows and is a great downtown spot. Veteran friendly as well.

This place just cant get as act together. Drink service is always slow.. place looks like its always disheveled.. and for some reason the machines seem extremely tight as we never seem to get a credit. staff is not welcoming.. I dont plan on returning regardless of how much they send me in free play.

Hi. Have stayed here a couple of times & always enjoyed it. The Staff very welcoming and helpful.I have been there before and after it was upgraded & refurbished & would recommend it to anyone.

The rooms were nice. Of course, after they moved me to a room that had a working air conditioner.

Positive: Room was clean with a pool view! I was impressed with the size of the hotel. I was on the 22nd floor. Negative: I was disappointed in the guest app that I received an invitation to use. I was not able to access it. I eventually just called the front desk to extend my stay.

I was very impressed with this hotel. I was told it was the old Lady Luck and they renovated and building an additional wing. The rooms were clean and modern and the price was right. I would stay here again.

Its decent restaurant was good. Food came out hot and fast

Great hotel Downtown. This was my wife and Is first stay here and we absolutely loved it.Staff are friendly and courteous. Space is boutique-y and small, just how we like it. Check-in was never mobbed with people, things just seem well polished and taken care of.The rooms are nice, very well appointed for the price. We opted for a Premium King, and were very happy with the room and amenities. I think it has to be the nicest room Downtown, bar maybe the Nugget (but the Rush rooms at the Nuggets are 2X/3X the price).Location is brilliant - Just off Fremont street (1min walk or less), so you get to enjoy to hustle of Fremont, but you dont have to really deal with it when you want to sleep/relax.Casino was great, really nice dealers and spacious. Never super busy, just the way we like it.Ill be staying here again with my wife next time we head to Vegas, which seems to be every year now!

Love this hotel. We have stayed there and it’s for the young meaning 25 and up and great energy people in the world. The pool area is lit at night with great music and food service. Booking here is easy and Fremont is right across. Great place to enjoy Las Vegas stay.

Friendly service by check in staff. The casino isn’t the nicest but clean and well serviced by staff. The rooms are basic and not well lit but provides all the necessities.

The room was great and they gave me plenty of space to let me get ready to go

Bed was comfortable. Price was really good. Slots paid really well.

Went to the comedy show and had a sandwich in the coffee shop. Show was really funny and the food was good.

Great hotel, friendly staff, walking distance to fremont st, the freedom beat restaurant has AMAZINGGGG steak and they didnt close till 3am. The only Cons i have is the pool closes at sundown which sucks when its 9pm and still 95°, theres only 1 shower door so the water kept coming out the other side which was weird(its a stand up shower that looks like it had two sliding doors), theres no climate control in the room and theres no fridge which threw me off but i didnt read it so its my bad. other then that super nice, clean and over great hotel. Will be staying again

Stayed here in 2017 & was so disturbed by the noise I need to post something to raise awareness. We stayed here one night on the way up to Zion and then two nights on return through Vegas. The units given were opposite the Hogs and Heffers Bar which for some reason sounded like they pointed all their speakers towards the hotel. Hotel looked like they tried to mitigate the sound by increasing the acoustical effectiveness of the windows, as they were thick. But that did not help. The noise for all those nights didnt end until 4 or 5 in the morning. Shameful that surrounding business acts like its 1970 with being super rowdy. Also upon our family walk around the area we noted tons of hawkers for strip joints with scantily clad accompaniment. Not really for families. I know it is north LV but come on. Hotel was clean, food was good, valet was helpful. The city does have ordinances but they are not enforced.

Sadly, we will no longer be visiting this property.If you are a fan of skunky marijuana, this is the hotel for you.We have stayed at this hotel several times in the past, and have really enjoyed it, but this time it was a completely negative experience for us. From long lines at check-in, an overcrowded Citrus pool area, the CONSTANT stench of marijuana, even in the non-smoking tower and just poor customer service, the boutique hotel/casino is now a place that I cannot recommend.We had dinner at the Freedom Beat restaurant, the food was OK, but the bartender was rude and seemed to be upset that he had to take our order. He couldnt really care less about the customers.This was not an issue that was due to COVID-19, this is a lack of caring for the customers. It is not about the customers, it is about the almighty dollar. So as we are preparing to leave, I must say, sorry, we will not be coming back.

Simply шикардос. white noise device in the room - what an idea, never seen this in any hotels I stayed before.

So, went to the Grand this evening for dinner and a show at The Spare Room.When we first arrived, my wife got a drink from the bar in the casino and Hugo (the bartender) was super friendly and personable.We ate at The Freedom Bite (I think that was the name of the restaurant inside the hotel). The mac and cheese sandwich (while sounds scary) was absolutely life changing. Partner with some loaded fries and we were ready for our show.We saw the magic show Leslie McKinneys Presto!My wife and I were definitely treated to an awesome experience. It is a smaller venue (about 30 total seats) but that made the show very personal, intimate, and way more engaging and interactive.Fantastic acts, illusions, and amazing humor throughout the entire performance. And way more affordable than many other shows.It was truly a memorable evening for us. I laughed so hard a few times that I almost messed myself.Will definitely be seeing that show again, and when we have our next Vegas vacation, may be looking to stay at the Grand.

Had the philly sandwich snd onion rings! Delicious

Nice room would have been nice to have a fridge, microwave and coffee maker.

Just stayed here this weekend for a quick trip to Vegas. Our crew enjoyed it very much. Extremely up to date, and better than I was expecting. Just a short block to the main part of downtown. Plenty of food to choose from, all of which were great. I especially like Pizza Rock. The Freedom restaurant inside was nice too. Half price apps and drinks during happy hour. The only drawback is, it’s very loud inside the room if you’re trying to sleep at night or a quick nap during the day. Overall well worth it for a fraction of the price as a room on the strip.

The rooms are beautiful there and very clean. The staff werent mean though they were not the nicest either.

Very aware of Covid19 safety. Temperature taken everytime you reenter building. Masks required. Im fine with that, so I got a few cool masks. All Vegas establishments have mask rules set in place. Staff excellent. Management excellent. Experience, excellent. Room sanitized and safe.

It was really nice ...everything was walking distance( food..casinos..drugstores)

Every person we interacted with was amazing. The casino is a bit small but we had fun. The room was great. Beds were comfy. My only real complaint was the shower. Who on earth thought putting a half door on a shower was a good idea? The floors got soaked & slippery. We had to use towels to mop the mess up which defeated the idea of conserving water by reusing towels... The noise level was pretty high from the Fremont bands but we just stayed out until 2am & it wasnt an issue.

We had a blast here. We will definitely will be back. My new favorite hotel.

Great place, wonderful casino, kind staff!! Love the rooms...cant wait for the other tower to open.

Nice and cozy. Had a great time and not very crowded.

Rooms are great, great location.friendly people.I really enjoyed staying here then on the strip.

My favorite downtown Vegas spot. Right by all ther craziness but walk a block away to ther Grand and get away from the party whenever you feel

Downtown Grand is a hotel located just next to Fremont Street.Honestly, when checking in, the workers at the counter were not friendly at all. This is the first impression of a hotel, so please pay attention to this.Went to the swimming pool in the morning, and it was such a disappointment comparing the actuals to the pictures.I think there was a party in the evening as all of the tables and chairs were full of (spilled) drinks. This was not cleaned in the morning yet. So I did not stay in the swimming pool because of this.The continental breakfast is definitely not worth it, as it is super small and there was no variety. Every day the same breakfast.Would not come back here, as there are better options for this money I believe.

Rooms were great, hotel common areas were dirty. Parking garage not easily accessible. Staff was helpful and courteous. Restaurants across the street were excellent. Casino was boring.

Wonderful hotel! The restaurant, workout room, pool etc are all excellent! Room sizes are adequate and usually contain a comfortable couch. The staff are excellent. They go out of their way to be friendly, helpful, and knowledgeable. Highly recommended!

Our favorite place to stay. Great prices. Perfect location for nightlife. Nice clean rooms.

Went to the magic & comedy show- PRESTO. Had a great time!

Suite Life.The staff are friendly, attentive & helpful. They are 5star!We have stayed here around 10 times in the last few years. This trip we noticed a lot more girls of the night & homeless in the casino washing up than on prior trips. For the first time, I didn’t feel completely safe in the casino.The new restaurant has great food & music!! The pancakes & surf & turf were delicious I love how the Grand always mixes that up!

It was pleasant we were not there very long

Your typical 3 star hotel. If you can try, to get a room in the tower, the upper floors have some amazing views. Pool deck is inviting, saw people of all ages enjoying themselves. Only flaw was the check in process did not go smoothly for me. Although Im willing to accept it may have been a fluke and only happened to me, it meant I was not able to ever use room service during my six night stay which was very inconvenient for me and impacts my rating.Also try the take out pizza place across the street. Its amazing and I went back three separate times during my stay.

Dont stay here if you want to get any sleep. The music outside goes on until past 2 a.m. and is so loud if you are a light sleeper you cant sleep. There are no extra blankets either so it was too cold for me. And the parking garage is far away so its a pain carrying all your stuff to walk to the hotel, especially late at night. Pros are there is a good view out the window and it seems like a good quality room. I would not stay here again.

I stayed there the last night l was in Vegas, hey I enjoyed my night, checked in & went out to eat at Tony Romas but you have to make reservations 1st, Reviewed a few bands, E.L.O. the best that night, sat by a few chicks -when two come together your just gentlemanly, talked a little bit, but youre there to listen to the band,l was looking for an Alpha Female no in the site, so it was time to go eat, whereas I had steak & lobster!!!!

Nice place to hang around and have couple of drinks with friends and family

Nice place, machines were not too tight the day I went. Doubled money, so I really liked it.

Paid extra for the “deluxe room with a nice view”. The view and the room left much to be desired. Website touted the property as “family friendly”. Another deception. Pool was extremely packed and many people there weren’t even guests! So that was a really big disappointment. On the plus side, the room and property were very clean and well maintained. The restaurant downstairs was amazing! And if u go during happy hour times the appetizers are super cheap! Parking garage is a long walk.

Reasonable price, great view from 20+ floor, comfortable mattress, but no fridge, no microwave and no teapot.

Great hotel and Casino! We will definitely be staying downtown off the main strip from now on. The hotel is situated right off Fremont, so its not always crazy right outside of it. We stayed on the 24th floor in the Grand Tower and had a pretty nice view. The room and bathroom were pretty nice and clean. The pool is a very nice infinity pool with lots of space to lounge around it. Out of everywhere we visited, this hotel had the most kind staff.The Casino is on the smaller side compared to the other big name ones, but we found that to be a very nice thing. We never really had to wait for a table and all the dealers were super friendly. After a couple nights in, they all knew my wife and I by our first name.We will definitely be staying here again, hopefully sooner than later.

Positive: Most of the staff is friendly and helpful. There were a couple that should be replaced. Negative: No shuttle service, no refrigerator, No coffee machine,toilet paper holder fell apart completely as soon as it was used meaning it was put together to look ok but didnâ€t fix it. The toilet paper is cheap and rough. Vending machines were not stocked