Extraordinary vibes and very amiable service. The food was crisp and delightful. Will clearly recommend this place to friends and family. Reasonable rates and big meals. Great work.
The service and employees The time I ordered a pizza and the foodThe only complaint I have. The tables were small. Also it is a little difficult to walk Around the gaming floor. The ticket counter machines Its in the middle of everything. My little one have fun regardless. But for me Im not coming back here is just too small for me Also some parents let the little baby crawl on the floor Near the machines. Long story short A baby was crawling towards that racing machines which I was walking tours and I think it was the mom sitting at table on her cell. I just turned around went back to playing the ninja turtles
They need to keep this place a lot cleanne and the workers need to be friendlier to the customers.
Super helpful & friendly staff! I HIGHLY recommend this location
We had a great time as always at Chuck E Cheese but the services were horrible. Got our order wrong, half the machines didnt give tickets correctly and grown men stealing tickets from children. Really just a three star to the brand cause this location has super lazy staff. Like even the person dressed up as Chuck couldnt summon more than a thumbs up during our kids birthday party. Lesson learned, Chuck E Cheese is great, Chuck E Cheese in Lakewood is like the tough luck version I guess.
First time here and the kids love it. Its clean and the pizza and salad is good! Id like to commend Emmanuel for being courteous and professional. I approached him after the machine was malfunctioning and he was understanding and remedied the issue and was friendly while doing so.He is the perfect example of how employees should represent a company. I hope the manager reads this and acknowledges it.
This location has several games/photo attractions that werent working which was disappointing, especially since it isnt that big of a location. Staff was pleasant, just wish Chuck was a bit more lively. Overhead music was cool...its really hard to say how it is during busy times as we went early on a Monday.Pizza was pretty good, high chair looked like it could use a good cleaning but other than that, it seemed clean enough. Probably would opt to visit others even tho we came here based off of online reviews.
Excellent environment and super personal service. The meals were crisp and delightful. Will clearly recommend this restaurant to others. Reasonable prices and big meals. Great work.
This Chuck E cheese is a bit dated. Could use a revamping as far as the games and rides the staff is patient and friendly enough. The manager had an interesting name and was very helpful and accommodating to me as i didnt plan correctly food was good. Better than I expected.
I came here for a birthday party. Pretty classic chuck e cheese. Pizza, salad were good.
Great atmosphere for kids and adults. Staff were friendly and helpful. The entire event was so enjoyable!!
This is a cool Chuck E. Cheese location. Very crowded on the weekends. Staff is friendly and helpful. Food is way overpriced for the quality. The kids had fun though!
So fun . Super clean. We got there early and missed the crowd on a Saturday. Staff was polite and extra helpful. Made sure I was left happy when a game failed to dispense tickets. Will definitely be going back
Place was very busy due to several parties. Staff were very efficient with orders and service was quick. Salad bar was well stocked. Good place to take children.
Might of the been just yesterday but this Chuck E. Cheese was not crowded and the service was impressive. Pizza was mediocre but enjoyable along with beer and salad bar. Overall it was great tho I felt it needed more games.
This location seem smaller than other locations I have been to. Maybe because its the weekend and raining but it was seriously crowed. We had to walk around the whole area to find seating. This location needs more seating. When we finally found seats it was by the ticket muncher. So there were folks always crowed by our seats and food. Chuck e cheese need to get rid of the tickets and use the cards to keep track of points accumulated. 3 stars because my kid was happy even if I was not.
My son misses you so much. You were his home away from home.
Attended birthday party for niece. The service was excellent. Children had a good time.
My toddler is always disappointed and cries after the countdown is over and Chuck E doesnt come out. If Chuck E is not making an appearance then there should not be a countdown to purposely upset all the kids present. I visit frequently and this has happened a few times. Nice staff.
I liked the fact that its spacious clean fast and I think only 1 game was out of service not like others but satisfied
This Chuck E Cheese is pretty good, doesnt have as much games as others but its pretty good.
It was really fun i went there today because today was my younger cousins birthday it was really fun the employees were nice and when the machines stop working the workers help out the food and drinks were great and its a really fun place to go for a birthday if your a kid or maybe teen.
Came in for the T-mobile discount . worst chuck E. Chesse. Dirty, half the games dont work.The service was terrible. Only good thing was the food. 5 star for the cheif. When asked to help with a game that did not work. The female representative told me to go look for the guy thats repairs the games. This place needs a lot of work. Also not a manager giving hook ups to friends talking to female customer the hole time.
Love to bring my kids here they always have so much fun! Party packages are a little pricey but definitely worth all the smiles!
Had my first daughter 1st Birthday celebration here!!
Went with my family there. we all had a very good time
The simple fact that they didnt check stamps for kids walking out just irritated me!
Itsa good spot staff is friendly the only thing that sux is that some games are broken down for the toddlers and its kinda small..or maybe I just got bigger ??
Good place to just let the kids have fun. I love to play the ski ball until I run out of tokens, lol.
The manager whos name wont come to me right is amazing!! ( AND handsome) lol But hes super helpful and friendly in fact after a few visits since I live nearby he has been the only staff member that Ive actually spoken with! They need about 30 of him!
I like coming here with my boys trying to get out from my everyday routine it fills good to enjoy my day. With both of my babies.. and fill like a kid again around them. Enjoying the games
Was pretty clean staff was polite.Plenty of parking.
This chuck e cheese has the best workers
I love Chuck e cheese pizza. Went for my nephews second birthday. Cleaner than I remembered from my childhood. He loved it
Excellent service, friendly n delicious pizza
The salad bar was so good and fresh an clean
Good food, helpful staff, clean bathrooms, kid friendly lol
Not to Croweded on a weekday also, all the games were working unlike some other Chuck E Cheeses in other locations in the Los Angeles Area. Pizza and chicken was nice fresh and good. Kids enjoyed it. Also theres beer and wine for the adults to purchase.
Has lots of fun games to play.
My son loves this location. They just recently got a few new games.
Have to order the stuffed pizza! So many attractions for the children. Mainly safe due to their numbering stamping systems!!! Wow!
Staff now are very attentive and fast pace. Get the coupons from site because prices went up.
I went to this location for a birthday party my first impression walking in was how disorganized everything was. No one was there to check us in (stamp us) another thing the line for the cash prizes and to order food was just a mess. People were clutter everywhere you couldn’t tell which line was which. Another thing I didn’t like I was looking for a high chair they had one that didn’t even buckle I couldn’t find an employee to ask if they had more. I feel like the service was very poorly
Fun place for kids, good food
My grandchildren love going there for the games and I love the pizza & salad ...yummmmm
Need more attention to the machines ...specially the redeemer munching machine
Great place took grandkids there and had a wonderful time
Omg!!!! Will not be returning came there order First and I had to wait and hour and a half for my order. Next they didnt use gloves when handling the chicken next thing the guy shirt touches the chicken as well when I pointed it out thats when her removed the pices number 4 they gave one of my pizza away I had to wait an additional 30 minutes ... Do not go to this one they were unclean and unprofessional.
My kids had a great time worth it
The worst place ever to take your kids !The noise that the 100s of kids make is not the problem, the problem is that they serve alchohol and I strongly disagree with that. There are all sort of weirdos drunk at Chuck e cheese ! It should be for kids to enjoy!!! plus the place is filthy and too crowded for such a small place. I dont recommend it. The service is horrible. Horrible!
Always tons of fun... pizza is the best
Better then the pico one
Hostess was very helpful. Kind of pricey tho.
Had a Birthday party for my twins 6th birthday. And pizza was served 10 minutes before party was over. Server was not refilling our drinks. Kept asking about our food and nothing was done for our guests. And we had to move because they had another party scheduled.
Always bring my younger and sometimes older family here.Weekends down in Lakewood location if u dont get there at opening expect it to get crowded really crowded after 12p.m. Enjoyed the games earning tickets for the kids was a blast and they always make out.Food is ok not really there for that.Great treats though.Lots of prizes for kids to get when redeeming tickets from games.Had a blast great place to run out the kids especially on a hot day.LOVE THE SKEEBALL STILL AT 44 YRS OLD
Its chuck e cheeses so more than likely you will enjoy yourself but I really like this specific location. I take my toddler often because its close to us. We go random times throughout the week (Sunday through Saturday, mornings/evenings) and its never been over-crowded. Theyre pretty good at keeping the machines up and running properly. Chuck e comes out and dances a lot and the location is convenient.
Newly remodeled, very friendly staff
The kids had a great time. Good pizza and wings
Good experience .. my kids love it..even tho is too expensive...we had a great time together..
Great place to take the kids, this one in Lakewood doesnt get to packed on Wednesday when time cards are on sale
This experience was so excellent especially since the party was last minute
The food was good and the tables were clean.
The kids have fun always but they should make it more adult friendly also. Dave and Busters type of feel. I know people will say but its for kids. Yes but kids dont spend the money the adults do. More activities for adults means longer visits and more money for chuck E. Cheese.
I dont care too much for their pizza but thats not what you really come here for. You come here for the kids. The staff here is absolutely wonderful. At a place like this, the employees have to like kids. They have the perfect employees there, kid friendly, bubbly, helpful employees.Even the adults in our party had fun.
My kids loved it what else can I say
Very expensive, but I came here for my 17th birthday ironically. Had some fun but not as cool as it used to be 10 years ago.
Not many arcade machines for kids to choose from but still a great place for families!
It was fun and employees very helpful
Staff was nice. Only 1 or 2 families were there so no wait. Cleanliness was a 10/10
Nice place cool staff they make sure the stamp matches w/ kid.. has been part of history, so I know its starting to look n feel a bit outdated n wear n tare shows..
My g-son is thoroughly enjoying himself. He found a kid and they just connected/ followed each other throughout our visitOne of my favorite places to take him
This was my first time to ever have a party here and my last. The party host wasnt on time. Everything was un organized. This was her first time to do a party therefore she should have been shadowed to make sure she did it correctly. Im not mad at her, Im disappointed with management for that. She didnt even know she was hosting it til she got there. I ordered the mega star package and they forgot to give me the goodies bags. Since it was my first time to have a party there, I totally forgot about the goodie bags until the following day. When I spoke to the the manager that next day she offered me to go pick up the goodie bags. What good was it going to do me after the fact? A different manager offered me $44.00 to be refunded back for the candy bags so I did that. I was suppose to get 9 balloons for the tables and only got 6. I definitely wont be going back there.
This chuck E cheese is the best one out of all the other ones ive been to in LA and Torrance.
My 3 year old always has a good time here. Clean and staff were friendly and helpful!
First of all the kids love this place (of course)The whole place seems to be taken care of pretty good. The bathrooms are clean and the workers do a pretty good job of cleaning up the continual mess in the general area. I mean, kids are running around with food in their mouths carrying tons of paper tickets, so there is always something on the floor but not excessive.The staff are helpful and reasonable. Each time we have been here our food has come extremely late, but the staff was apologetic and gave either free food platters of free tokens.The games are mostly in good working order. At least one game is out of order at any given visit. But the biggest thing about this place, is the hint of sweaty feet when you first walk in from outside. Its basically a hundred kids stuffing their faces with pizza and running around like crazy. But its distinctive on arrival. Its not the smell of the over priced pizza or over priced Buffalo wings... Its the feet. It goes away after a few minutes, dont worry.
Super ratchet, chucky looks like he’s on crack. Always someone trynna fight. Find another location this one is trash
Very clean chuck e cheese, impressed.
More room to play and great pizza With salad bar.
Great spot not to crowded customer service was awesome !
Love this place great customer service
Best time to go is when they first open. Super quiet and empty plus all the machines have been tested prior to opening and there are tickets hanging from all of them.
Very best chuck e cheese I have ever been to. The service was the best ever.
Team members have good customer skills. Nice atmosphere
As fun as a kids casino can be!
Mi boy love it
Kind of dirty, small and poorly maintained. I gave it 3 stars because my son still had fun. One thing I really liked was that they had the option to pay for a certain amount of play. Which is really great.
My great grandkids love the place
Im give them 10
They always update there games and rides. I frequented this place since I was little, and it was called Showbiz Pizza. I have taken my children here who are now in their teens and my youngest child I have now. Good food and entertainment.
This Chuck E. Cheese is the best I have been to. Great customer service and the pizza was good. Everything was very clean including the restrooms. All the games where all working and the employees never stopped smiling and cleaning. Best time for my baby brothers birthday. Def. Will come again.
Not a lot to play. But my kids have fun and thats what counts. There smiles is priceless.
Way too expensive and not enough games to play ... it use to be better before the renovated and tried to make Chuck E cooler
Good place to take your kids and let them have fun and release that energy they have
Some of the staff is great; some of them are rude. If the games take your quarters/tokens/credits, they wont credit you. If you hit a BONUS on a game and it doesnt dispense the tickets, youre SOL. ***PAY ATTENTION!!! THEY ONLY GIVE YOU 3 TOKENS PER DOLLAR*** and if you do happen to catch that and ask them about it, they give some BS explanation about how some games only take tokens and not quarters (which is BS, I checked every game) and use sentences filled worth a whole bunch of empty words to confuse you so you just say ok, figuring that it must make sense somehow - but I can tell you, it doesnt...none at all.
Employees offer great service, pizza is good, a little to crowded and chaotic.
Employees dont really seem to care much for their jobs, went there with my 2 kids and my niece. Some machines didnt work but still deducted credits from your card. Told an employee said there wasnt much they could do about it, how about putting an out of order sign? Also my daughter and I were in the middle of a game when they decided to just shut down every single game, no warning or anything. Really doubt Ill be returning to this particular chuck e cheese.
This was the cleanest one weve been to and the games were age and height appropriate. Food selection was great for children and adults.
Food is good love the wings