I went to a camp at the YMCA when I was around 5 or 6 years old. We went to an activity and I had just ran out of water. I asked if I could go get some more water, they said no. A few hours later, maybe like 6 hours, I still had not gotten any water. Even before I asked if I could get a drink from the water fountains, they said no. As we were walking back I collapsed on the hot pavement and they didn’t even try to get me up. They just let me lay there. Finally they took me into the main camp center, and let me lay down on a cushion. They call my mom and she came to pick me up. I puked over her shoulder when she picked me up. We then went to the doctor and, they told my mom I was dehydrated. We got back into the car and I passed out. The next thing I remember is my dad holding me and walking pretty fast into a place that smelled like a hospital, it was. I was severely dehydrated. They should be grateful we didn’t sue.

Nice YMCA with good customer service. Nice size weight room with good amount of cardio machines and weight area.

Daughter loves the baby pool. Re-surfaced. Clean and safe. She also loves soft play room and the daycare area

This YMCA Definitely hits the mark with the slogan on the walls. The staff is friendly and helpful. The feeling of FAMILY is powerful.

Staff is rude and hateful towards people with mental and psychological disabilities.

Steady decline over the years. Both pools are closed more often than they are open. No one seems to enjoy working there. Our family used to go 5x a week. Havent been there for 2 years. Paying dues in hopes things will improve. It will be a shame when it closes permanently. Maybe hire a business manager? Good luck.

I have been going here for months and have loved every visit! I started by just going to the pool and now I attend the gym every morning. The staff are friendly, personable, and even rememeber you if you are there consistantly. I love it.

Ive been going here for over 2 years regularly. Staff is friendly, equipment is fairly up to date, and there is a rotation if new stuff. There are quite a few good classes included with your membership as well. Indoor and outdoor pools are at your disposal. The personal trainers are not super pushy about signing up for anything. Its my home away from home.

Covid 19 has changed the way they operate, but they are doing the best they can.

Clean friendly and with the covid they clean everything top to bottom every 1hr. Impressive work and im very thankful to all the staff.

Good day but some people still not keeping distance while on machines even though sign says not to use....

Yeah my son signed up to play basketball there unfortunately I guess not enough interest so theres only three teams switch it had to add 14 from outside YMCA to make it work. My biggest complaint is the parent who volunteer to coach but from what I witnessed only was coaching his son and none of the other kids are my sons team. My son is play basketball three or four different seasons there throughout his youth one time had an incredible coach another time my mother stepped in and did a great job work with all the kids as well. However his current coach did absolutely nothing during warm-up with any of the kids except for his son. Another thing I witnessed during a timeout the kids walked over to the bench he high fives his son but not any other kids. Anyone can volunteer to do nothing apparently thats what this guy does

I worked out there, off-and-on, for twelve years. The equipment is excellent, as is the rapport with the city of Indianapolis. Yet, the lack of enforcement, especially the way the basketball games go, is an issue at Baxter. I am also taken aback by the so-called Diversity Statement. It should say, All are Welcome.. Instead, it lists which characterizations are welcome. Not needed.

Gym is great work out room is nice I have not used pool yet. I have enjoyed my few visits to this Y I would like a space to stretch before running or maybe a small room for yoga you could stretch in before your workout

I like to go here everyday I can, it actually has more things to do with your family such as the indoor and outdoor pools . They have a teen room as well and a child care as well as a small indoor park as well as a park outside . there are two gyms a racket ball courts a fitness center . As well as multiple workout class .

Long time YMCA members and we love the Indy circuit. This location is almost perfect. Some staff at the desk are surly at best but that happens anywhere.

Good family gym you get 2 hours of childcare as party of your family membership. The childcare workers are friendly. They just got several new cardio machines a couple of lifting platforms and some new workout machines. The personal trainers are knowledgeable and helpful. Plus you get a discount on childrens programs, swimmin lessons tumbling, etc. If your a veteran make sure you ask for the military discount.

Great staff, numerous classes, nice variety of equipment as well free weights. Everyone just does their own thing, but ppl still personable. Nice for families or individuals.

We love our Y!

Love this place are daughter can play and free baby sitting for 2 hours free with package.

Fairly new to this y. Honestly I was just so excited to be back in the program lol.

Very clean! Love the variety of equipment!

Love this facility and everything it has to offer. Staff are always friendly and inviting.

In the evenings it overflows with teenage bros grabbing each other’s genitals and commenting on female athletes in a not so subtle way. If the social environment is important to you at your gym, this is only a good fit if you’re still living with your parents or a disgruntled parent who has said adult baby still crashing in their basement. Even the evening staff has the snotty attitude of a kid who just came home from freshman year and thinks they’re too cool for anything. But it’s clean enough and is well equipped, even if a little small.

I would avoid their before/after school care programs. The prices are high for the service you receive. My child is attending 1 day of after school care this week and it cost $42.00. She will be in a cafeteria entertaining herself until we pick her up. For $42.00 a day I expect a lot more.

I love everything about it. Please add the 1 dollar gum back to the vending machines.

Great place to work out or swim or take the kids to the play area.

Young man. You can get a good lift in, I said young man..

Great staff. The YMCA staff are helpful and listen to your concerns.

Been a member for 17 years. Always a supportive environment and family friendly

Great place to workout with a variety of machines and free weights.

Workout was good, lots of equipment. Used hot sauna, but disappointed that hot spa blocked off, out of service!

Outstanding facility and staff

My wife and I visited this YMCA over the weekend to really enjoy their experience. Locket rooms are clean, neat and very well furnished. They have a towel service as well as a sauna. Very nice weight room and equipment appears to be well maintained and working well. Pool and gymnasium were busy with youth activities which is always a delight.

This is a very nice YMCA with good facilities and helpful staff.

Really fun, loved exercising and such.

The staff is here is so rude. I want to laugh at some of the good reviews about friendly staff .. that’s a joke and probably a fake review from the company ! Yes the Ymca has some attractive amenities but they need to clean house and hire better people. If you don’t like Customers then why are you in customer service? I am a very friendly person who has manners, I say please and thank you and I smile at everyone so there’s no reason for the staff here to roll their eyes, give you dirty looks and treat you like you’re not welcomed when you have been nothing but kind. I came here to have something to do with my kids together but the place is a joke! The day care hours are weird and inconsistent, the open swim hours are inconsistent and the whole place is unorganized and everyone is confused . I have never seen so many unprofessional and rude people working in the same place at the same time

Not a good place to send your children to day camp. The preschool camp counselors are not prepared to handle small children at all!!! Go ahead and send your preschooler if youre ok with them having a teacher straight out of high school all day long. School age children stay out in the sun all day long and the other kids dump out their drinks and put dirt in their cups. Where were the counselors when this happened?!The older lady at the front desk with the walker is extremely rude and unprofessional!!

Awesome amenities

Nice people, great place to work out

Great place to exercise

Ive had a great experience with everything Ive done here. The facilities are nice and the staff is friendly. Some people will never be happy no matter what you do so dont listen to some of the entitled peoples complaining. Its a great place.

Could not get my swim in very well.

Best place ever I LOVE IT, the staff is amazing and everyone is very nice. I recommend it to everybody. ️

Staff is friendly and all equipment is in great shape. I only wish there was some way to regulate time of usage on equipment with limited availability (benches, squat rack, etc.). There seems to be a lack of proper gym etiquette when it comes to this particular issue. Of course this is no fault of the staff, but I cant afford to spend hours in the gym waiting 20-30 minutes for a single piece of equipment.

The cardio equipment is pretty well kept, but it can be very crowded in the 5-7pm weekday slots. As some of the other reviews have said, the staff is hit or miss. Some of them are really nice while others wont even acknowledge you exist while theyre scanning your card or passing you in the halls.They offer a pretty decent selection of classes, and have a lot of different things to offer that a regular gym may not. They will also adjust your monthly fee based on income if you bring in pay stubs. One other upside is that it is a pretty even distribution of ages and fitness levels. Its not as embarrassing when you are just starting. You will fit in.

Went to swim in outdoor pool today (last day pool is open) and was given the option to be put on a waiting list to get in when someone leaves because they only had 2 lifeguards scheduled in pool area. Maybe next year ramp up the schedule!! Ugh!Watched a lot of families with kids turned away before leaving. Poor kiddos!

Stay away from this location. Very rude customer service. My advice go to downtown location because the customer service is far superior

Masks!? At the pool? Seriously?

They alway close their ladies suana and showers, they are great with kids when they do open the child watch which always seems to be closed for no reason when the irsay downtown is usually open which its the same company which makes no sense Ive been going 3 years an this place has went down hill cant hardly get on a weight machine anymore without someone hogging a machine only to be on their phone not using it, can never get in the pool without classes going on, would recomend the one downtown irsay gym their staff is more friendly

A good deal - nice facilities, good events, nice programs. This place is good. Plus: childcare on the premises! And the 30-minute limit on the treadmills in the wellness center went away a long time ago...

WARNING- Child Watch staff is UNSAFE & undertrained. They switched my sons ID in their computer system with another boy while in their care, staff allowed teen vaping in the staff supervised teen center, gym schedules & child activities are ALWAYS inaccurate after repeated requests to correct. Huge disappointment if wanting to use this facility with children!

This will be a better place for older people. Im 14 and it can get irritating in its conditions. For one, when I work out and go to the locker rooms, the boys locker room is a complete disaster, dirty underwear on the floor and Ive never seen anyone come through and attempt to clean it, it would be better if the age limit on the adult locker room was lower. Theirs has nice polished new wooden lockers and a hot tub, not to mention theres not toddlers running around naked in them. The teenage hangout is worse than the locker rooms. Behind the new PCs with no internet there is a moldy sandwich bag with bread in it. The pool table is missing some sticks, and chalk. There us an authority table with no paddles, and the gaming consoles are in terrible condition. On the other hand, the gym is pretty nice with lots of equipment. The pool is usually occupied by senior swimming groups and the younger kids. Overall Id say the place is one you can workout at while your kids dont have much to do besides work out and do homework. A planet fitness membership is more worth your money.

Good YMCA

Great atmosphere and amazing people working there!

Staff here are so rude. They have 0 customer service skills.

I have visited quite a few YMCAs and this one is my favorite. Friendly staff and clean facility. The population is growing so its a tight fit at times but, genuinely love the atmosphere.

Extremely disappointed with the new pool rules. When I signed up a few months ago, I was told I have 3 pool passes for guests which I hadnt used yet. When I went to use one, they said according to the new rules, that was the only one I had to use and any guest after is $15 for one pass (which is a ridiculous price for the type of outdoor pool). Its one thing to changes rules, its another to not honor existing passes that were apart of my signing up. Not to mention the pool staff is unprofessional and unfriendly.

Safe, clean, good programs

I like Baxter mostly because its the closest place I can get to. The fitness and machine equipment is more than adequate for my needs and actually the reason I come here is for Dottis strength training class on Sunday mornings. I think these types of classes are the best kept secret around. I found the same case a the Cityway YMCA. For some reason these classes mostly attract women and I am one of a few men who show up each week. You can make these classes easy but you can also seriously punish yourself and get a heck of a workout in a super efficient way. The time passes much faster than doing weight machine rotations or free weights and I am toasted but the time I am done. Highly recommend it!

Always so nice to come here. Easy to sign up and very affordable.

I visited this Y bc that day I was looking to join a gym with a pool.The other choice to join on the list was L.A.Fitness on Southport RdStaff in reception area @Y was unwilling to show me the pool area, even after i mentioned to them that will not join if I do not see the pool area.One of the staff at counter inform me, in a hateful tone of voice, about the size of the pool!So Im a happy member of L.A. Fitness these days, where at least I was properly shown around the facilities by a staff member.The star I gave here should be with a minus sign in front of it...

Young staff 16-17 take up all parking closest to the pool gate and front door. Any business, this parking is for customers not employees. I would like to spank these so call lifeguards, rude obnoxious kids. Wife and I had to buy ear plugs because of the noise from the little kids through the week. Place is not adult friendly at all. Place is not recommended for anyone over 40 looking to spend a relaxing afternoon.

Everything is great except the pool. Very dirty, never ever cleaned properly. I still go to the Y, but not to swim. I complained many times to management, but in the past five years it never changed. Plus, lap swimmers can rarely find time to swim there, lots of classes for swim lessons and arthritis classes etc

Nice facility

Dont waste your time if your going to sign up for the soccer league. My daughter has played here for 7 years. Over the past 4 years it has changed for the worse. This year really bad. The referee is not doing his job and it is teaching the children bad habits and someone is going to get hurt. Several parents discussed this today and it falls on deaf ears with the staff. Check into the other leagues before you sign up here, I would have but I liked her coach this past 2 seasons.

Cool place

The before and after school daycare provided by the YMCA is a joke. No one knows what is going on. They dont keep all the staff up to date with what they should be doing and they act like they have no idea how the program is supposed to work. They claim they take CCDF but they are so unorganized that you still will end up paying full price for your child to attend the program.

This Y has all the trappings of class but underneath is lazy and rude. I should not have to point out to pool staff multiple days that a child who cannot swim is in the deep end. And it is not normal for member services reps to hang up on customers in lieu of help. Drive a few extra miles to Martinsville; the equipment is old and locker rooms dingy, but everything else is 10x better.

Great place. Wish it was open a little later, but I still love it.

Absolutely awful customer service. Management and the front desk are rude and uncaring. I have been to YMCAs all over and this one is definitely the worst.

I received the 3 day pass so my family and I could try YMCA to see if we liked it or not. I absolutely loved it until the third day that is. I know the pass required an ID, but they never asked for it the other 2 days, so I didnt bother bringing an ID. I went up to retrieve my last day, and the elderly man that was there and asked for an ID. I didnt mind going back home and driving to pick my ID up, but the tone and attitude he said it it was not in a courteous way. Let me specify and keep in mind: he only told me to bring my ID, I am the father of the family and I was bringing my family along. I drove back home and picked my ID up and we went and the elderly man was still there. I showed him my ID, and he answered, “All adults must bring IDs and everyone that is 16 and older.” Never, not ever, did he specify the first time that all adults and anyone 16 and older had to bring IDs, he just told me to bring my ID. My family and I felt disrespected and not welcomed, because why wasnt he able to tell us everything the first time? My daughter told him, “We drove all the way to our house and back twice, can you just let us pass?” He let us pass but we are a Hispanic family and I felt discriminated because of our race. The man could of specified exactly everything with the IDs the first time we were there, not when we had already drove home and back twice. It was very rude and it made our visit uncomfortable. If you tell me, this is not a way to welcome a family and does not make people want to join YMCA membership.

Awesome place

Today October 23rd, My wife and I went to this YMCA location for membership information Some olderly women was at the first desk.. she was not helpful at all.. she told me to come tomarrow Monday oct.24 because theyre office was close.. I asked her, if I could get a prosur.. she told me No because they had them at the office which was closed.. Then I asked about the children play ground hours. she told me that the hours were posted at the doors. Which didnt help me at all!!. Then I asked about a tour.. she told me just to come back tommarow.. I walked out very disappointed and never coming back.. Im just going to stay with planet fitness.. at least there I get treated better and always get my questions answered.. hope who ever is reading this has a better exprience then me

Clean & wood lockers. OMG

Awesome place for you and your family we have bin members for 4 years and I will have to say Im not the easiest person to please so that being said I give it 5 star review for the staff and establishment

Very rude and unprofessional front desk staff. Dont expect to be treated well.

This place is the best place for me.the staff is awesome.

Horrible experience don’t go please

Great

Love the staff.

My favorite place for getting in shape!

Great value !

Absolutely awful customer service.

Like the indoor and outdoor pool.

I clean this place

Very family and christian oriented.

Great Preschool!

I Like A YMCA

Friendly staff.

David like to go that.

Indoor pool is heated and open year round! I dont care to swim anywhere else.

Outside pool