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The Reef Aquarium Shop
5613 N Keystone Ave, Indianapolis, IN 46220, United States
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Dh
Review №1

Talented and informative staff. Good quality spawn. Might be a bit expensive but worth it. Happy fish and happy aquarium!

Ja
Review №2

Very knowledgeable about any questions for your fresh to salt water tanks. They have water available to fill for your tanks at home - i dont remember the price- and are very friendly. Also, since the remodel, the store looks amazing and is much easier to shop and browse.P.S. There is a beautiful and friendly Macaw that loves to say Hello!

An
Review №3

Good prices and knowledgeable staff. Lots of freshwater plants and the only place Ive been to to actually label all of them, which allows me to do my research before buying. Also Ying was very helpful!

Co
Review №4

Absolutely amazing. If you havent been, get there. Saltwater and freshwater side are both amazing. They maintain very large healthy stock.

Da
Review №5

The knowledgeable staff is always very helpful. If one associate doesnt know something, they will find one that does. They have great prices and a huge variety of salt water and fresh water aquarium supplies and fish. It is, by far, my favorite place for fish, and I live 40 minutes away. Well worth the trip.

Ja
Review №6

Looks nice on the inside; parrots new house looks great! Would like to see more consistent in stocks of saltwater fish.

Ne
Review №7

I love this place. Have everything I need. Cool staff, Deb is a goddess! Oops..did I say that out loud? The staff is super knowledgeable about fresh and saltwater aquariums. Fair pricing and great selection.

Mi
Review №8

Update 10/15/20:Ive been in here several times over the years, but never bought anything myself. Recently I decided to set up a serious aquarium, so this was my first stop before I consulted the forums about it. Ying took a lot of time to indulge all my newbie questions and helped my family figure out where how we really wanted to set up our tank. He even compared products to help me save a couple bucks on the initial setup. This is an excellent store full of people who are passionate about fish keeping.

Va
Review №9

6 out of 5 stars because the place is that damn good. They have everything you need including but not limited to live plants, driftwood, substrates, rocks and some of the more rare freshwater and saltwater species that you wont find at the chain stores. The staff is on point and always makes for a pleasant experience. If you havent checked this place out yet, youre doing yourself a disservice.

Ri
Review №10

I went in yesterday with ?s about setting up a 10 gallon fresh water fish tank that was gifted to me.I was greeted by employee Nate. He was friendly, incredibly informative,very knowledgeable, encouraging and helpful to me.Looking forward to getting the tank put together. Of course, The Reef is where all my fish and other supplies will be purchased.THANKS NATE

Ji
Review №11

Very knowledgeable staff, and very patient. Made our experience. My granddaughters birthday is today and she really wanted fish

Ja
Review №12

Best LFS around! We drive an hour away just to come here for fish and live plants. The staff have always been nice, helpful and knowledgeable. The plants are great quality, nice size and cheaper than youd find them somewhere else. If they dont have what youre looking they will happily try and special order it for you (at least fish, not sure on plants).

Ja
Review №13

Update: Owner of the store stated the workers made the right call. However, the fish was not exhibiting normal behavior, even my eighty year old noticed that. It did not seem normal to us that a guppy would only swim on the bottom of the thank, have his fin flipped over, and twitch. That is why we we were concerned. It is even more concerning if workers at the store think that is normal behavior for a guppy. Like I said, we normally love this store, but we were given bad advice on this one.Normally we love this store. However, we had a guppy who seemed to not be swimming right and his fin looked funny. He only swam at the bottom, couldnt get up in the water. Two times, once on Thursday, and once on Sunday, I took a video of him swimming at the bottom of the tank. I showed it to people at the Reef to see if there was something that I could purchase to help, and even though he was obviously getting worse, the workers at the Reef said the fish looked normal and was doing great. I woke up this morning, Monday, and he was dead. Just annoyed that they told me he was healthy, when he obviously wasnt.

Da
Review №14

This place is the best. Super knowledgeable team. Gives great advice, super friendly. Plants are cheaper than the chain pet store and are hella more alive and vibrant green. If youre looking for fish in Indy, look no further.

al
Review №15

Very helpful staff and beautiful tanks. They seem to care a lot about their jobs and their fish and I will consider purchasing from them when I move to a place that allows tanks.

El
Review №16

I had some issues with a fish that I purchased, but the staff worked with me to solve the problem. The customer service has been great. All of the staff are very nice and helpful. I will definitely be returning.

Br
Review №17

If anyone complains about the prices, they work for a competitor! Everything they us in stock was cheaper than all the places I’ve been too. I was utterly blown away by how friendly and knowledgeable everyone was. I bought three plants and a crayfish and I’ll never shop at another place again. The associates had actual knowledge about the marine life they had and the plant life. I’ll be back on Tuesday for some crabs and shrimp. Next tank I buy will also be purchased here. I promise you cannot go wrong here! I’d give 10 stars if I could.

Mi
Review №18

Terrible fish quality, i’ve bought 3 angel fish from them and not a single one has survived longer than a month. I acclimated and test water weekly. Water comes back at good levels and still their angel fish and panda’s do not live longer than a month. I do not consider myself a beginner at all also. Ive kept fish tanks for longer than a year with multiple tanks. Also do weekly water changes. Bought fish from petsmart of all places and the angel fish is in great health for a few months now.This place has made me question my abilities as a fish keeper and frustrated me beyond words. Now i realize that their fish quality is subpar and will shop online now.

As
Review №19

Super cool aquarium store with a variety of fish, plants, and supplies. They have far more fish related things you need in their store than if you went to a regular chain pet store. The employees are nice and helpful. Several people asked me if I needed while I was walking around. I wish I could have stayed longer to look at all the cool!

Sc
Review №20

Great staff with lots of knowledge. Best selection of freshwater plants, fish, shrimp, snails, and supplies Ive found in Indy!

Ja
Review №21

Always Great place ! Got some good people to serve his customers . Place is great !

Ka
Review №22

Great shop! They have everything I need and more for my fish tank. It’s easy to spend an hour in there just looking around (:

yo
Review №23

This is a great fish shop for both salt and freshwater I have been a long time hobbyist in several US cities and this is by far this markets best. Helpful knowledgeable staff, great live foods for difficult eaters. They staff people who actually take care of fish

Ni
Review №24

Visited years ago before they renovated their freshwater tanks. Huge improvement with a larger selection! Definitely will return for more!

J
Review №25

If you like a place where the employees have no personality and dont smile. And want to pay twice as much for any fish youll love it.. Uncle Bills is way better. The people are great the prices are great. PetSmart has the best prices.

Lu
Review №26

I love this place, I love the vast selection of aquatic life and products and the chill atmosphere. The only thing that urks me sometimes is that when you go in to ask for help some of the staff act like talking to a customer is the most grueling task they will ever have. Maintaining aquatics can be pretty intimidating and it sucks a little more when you feel like you cant ask questions.

Ka
Review №27

I took my 8-year-old grandson to pick out fish for his first aquarium and the sales guy was so patient with him to pick out the exact color of fish he wanted

Ke
Review №28

I really like this shop because of the variety and rare species that they often offer. Be advised that you should quarantine anything and everything that you buy here. Every fish that Ive bought has brought disease in one form or another into my aquariums. No fault of the reef as they buy from breeders, but do your due diligence.

Ja
Review №29

The Reef is such a great resource. It is always staffed with excellent, knowledgeable people happy to help. Ying is absolutely the best. He listened to the detailes about my tank, and helped me find the fish I didnt even know I was looking for. Thanks, Ying!

as
Review №30

This place is great. Very knowledgeable and very helpful.

Em
Review №31

Awesome place! Came in today to get my first saltwater fish. The person who helped me was very kind and had good information!

Br
Review №32

I absolutely love the Reef I drove 45 mins from home the other day to shop here the staff was very friendly I could hear the smile in their voices as we have to have on masks I will be visiting soon to see about a python tank cleaner! Yes I pass 7 other pet stores on my way here but no one has kinder people better service and overall wonder fish then the Reef!

Er
Review №33

If you live in indinapolis, you know local business is everything. The reef indy, is no exception to this! The staff is super knowledgeable and friendly. These are real people getting paid to do what they love! I knew little about fish tanks and water parameters, but after visiting the reef, I went home and its all I could read about. If you keep your ear open in this shop, youll learn quite a bit. Ive had my tank setup for 7 months now. Please support local indy! You wont find a better selection. These people will brighten your day!

Do
Review №34

Great staff, really informant when it comes to someone new to aquariums really helpful for sure

jo
Review №35

I drive over to this place from danville IL because i think they’re the best pet shop in the area. always clean, tanks are beautiful, great advice and not condescending about fish keeping! i only had one bad interaction and it was with a bald guy (i think?) that was working there, he was pretty rude but maybe he was just having a bad day. everyone else has been really nice, friendly, and a wealth of information. i’m willing to make the hour and a half drive to this place because i’m so impressed with them. my plants from here are beautiful and my fish are healthy. my boyfriend had a massive fish death in his cichlid tank due to an ammonia spike a while back and the fish from here were the only ones that survived if that tells you anything about the quality of their fish. (they’re healthier than ever now, don’t worry) keep it up guys!

Pa
Review №36

Best fish store in indy

st
Review №37

Great service very knowledgeable and helpful they sale a limited array of products put what they do have is top end

Jo
Review №38

I have been up there three times now just because Tylers good customer service I have brought many fish stuff for the aquarium in and out my fish are enjoying their self and hes nothing but a great help he also explain how and what to do when I get my fish and how long I should wait to get my fish I recommend if anybody go ask for Tyler..

Na
Review №39

Staff have an amazing knowledge of fish and their needs. They are very helpful and willing to answer all questions asked.

R.
Review №40

Awesome first experience, will be back. Knowledgeable and willing to help staff.

Da
Review №41

Great place. Exceptionally knowledgeable staff. Amazing and diverse fish and other aquarium critters.

Ja
Review №42

They moved our tank yesterday, just in time before the statewide lock down. Their associates did an amazing job!!! All the fish reminded safe, happy and healthy during the entire process. They were very knowledgeable and passionate about their jobs. The family loves having our tank and fish at our new house. Feels like home now!!!

Ki
Review №43

Never been here before (close to work, far from home) but was in the neighborhood - so many corals, and helpful service!

da
Review №44

My visit to the reef was very pleasant, its very clean. Well stocked, and the staff is very friendly. I would recommend the reef to any aquarium hobbiest that are looking for quality products

Be
Review №45

Friendly/knowledgeable staff. Great selection and great experience.

ka
Review №46

The staff is amazing. They were very helpful with my 10yr old grandson wanting his 1st fish .

Er
Review №47

I love this place. Its always a great place to seek advice and learn better aquatic husbandry. Theyre new layout in the store has a beautiful flow. Absolutely terrific place.

An
Review №48

This was my first visit, but the shop came well-recommended. The staff was helpful and very knowledgeable. I will certainly be back!

Ro
Review №49

Awesome pet shop, everything was well kept the saltwater tanks were especially clean. The prices were low for livestock also. If nothing else at least stop in to look around

Tr
Review №50

We go out of our way to fulfill our aquarium needs here. Our local shops are good, but lack quality educational information on aquarium pet/plant care. Id consider ourselves very knowledgeable, but they can answer any questions with accuracy. Always impressed with their selections. They have amazing fish in stock. Highly recommend!

br
Review №51

Best place to buy you pets. I have enjoyed the friendly and reliable service that I have received from the staff! I’ve purchased salt,fresh water my pet fish here and would highly recommend to anyone that will listen!

Au
Review №52

This is by far the best shop around I live in fishers and happily make the 30 minute drive to the shop every other day lol. Best plant selection and quality fish and products from plant fertilizers, to driftwood and rocks this place is the bees knees. I have furnished both my ranks with everything from the Reef !!!!

Wi
Review №53

It would be impossible to find better service or a wider selection of all things aquatic. They have everything you need, and if not. Are more than willing to order it specifically for you.

Ki
Review №54

The staff is very knowledgeable. I have had dealings with 4 different people there so far and each one has been very helpful. If they dont know the answer to my question, they find someone that does. All the tanks are very clean, the fish and plants are healthy. They offer so many different services that as our aquariums grow we will be using. Definitely a one stop shop for people with aquariums large or small.

Ro
Review №55

The Reef has more variety of fish than any pet stores that Ive been to in the city on the east side of Elise

Jo
Review №56

This is the best little salt water shop in indy. They have all kinds of corals and are very knowledgeable about stuff I dont totally understand yet.

Be
Review №57

Friendly service and great selection of fresh and salt water aquarium stock.

Ch
Review №58

I have my first visit at The reef just a few days ago it was a very nice shop with a ton of variety. Everything look clean and healthy. The staff was wonderful with any type of question that I had. They definitely gained a new customer.

Ma
Review №59

The people at The Reef are always so helpful and kind, and they take very good care of all the fish and corals. I prefer to drive the 50 minutes to shop here instead of a more local place because they always have fresh and saltwater in stock.

Jo
Review №60

They have one of the best(quite possibly the best) fish and aquatic plant selections of central Indiana. They have an impressive array of salt and freshwater tanks, with a lot of fish/shrimp I haven’t found anywhere else. Good place to go for the beginner and enthusiast alike.It’s worth the trip just to see their display tanks!

Mi
Review №61

Great qaunand qaulity of fish, rather go here than petsmart.

Be
Review №62

Knowledgeable staff and very helpful. Cant wait to go back and test my water so I can add some fish to the tank!

St
Review №63

Very knowledgeable people, the place to go for the the hard to find equipment and advice.

Co
Review №64

This aquarium is great! I love their staff and their warm smiles

Ro
Review №65

Wonderful store. Nice employees, everything is clean, and some very obscure things are sold here. I dig the parrot.

Jo
Review №66

Enjoyed going here, very helpful knowledgeable employees. I was very impressed with cleanliness of store and the vast variety of aquarium items for a small business. Prices were what I expected for both the terrific service and a local owned business -perfect! Thank you.

Je
Review №67

The staff is very helpful. We had lots of questions for Chris and he patiently answered each of them.

Ch
Review №68

The Reef is the best place to get fish! They always have a great selection and the staff is very knowledgable.

Mi
Review №69

This place is very neat and has a large selection of fish. However the price of the fish themselves is significantly higher than most places you would go.

sc
Review №70

Great selection. Very helpful staff.

Ji
Review №71

Beware, no returns! Read the small print on your receipt. Any issues with a purchase will be up to you to work with the manufacturer for refunds or exchanges!!!!I initially had a great experience with the staff who helped me set up my my daughters first freshwater aquarium. They were very helpful and informative. I spent $150 to get started. The power filter they recommended began making rattling noises after a few hours of use. I adjusted it some, but it began doing it again a few hours later. I returned to the store 2 days later and they took it apart, put it back together. I went home and a few hours later was rattling again. We had to turn it off at night because my daughter kept waking up to it. I returned again and asked for an exchange. They called the owner and stated that it wasnt the stores fault, its a manufacturer issue and I needed to contact them directly to work out a solution. I literally had the filter for a total of 6 days & they are unwilling to exchange the $20 item. Unbelievable! I would have been a return customer for years. There was a reason I was driving 20 minutes each way & passing 3 other chain aquatic stores to stay local. So much for my efforts. I guess Amazon and chain stores will be getting my business. What a waste.

Is
Review №72

HIGHLY recommend you come here for all your fish needs Ive gone to several places in Indy and had to drive a hour just to see this place Im new to the hobby and the staff was very helpful when it came to helping me find everything I needed to set my tank up didnt try to oversell to me either very fair and the selection of fish they have from salt to fresh water is amazing all around from staff to just walking in and seeing the beautiful show tank they have will definitely be the fish store I go to from now on

Cr
Review №73

Wow! What a place to visit! I felt like I was at a mini aqua zoo! They have a huge selection for such a small location! Quality fish, and helpful employees. I really enjoyed my time there.

Be
Review №74

If you love fish then us is the place you need to go. They really know their stuff about fresh and saltwater fish, plants and corals.

Da
Review №75

Great selection and very friendly and knowledgeable staff.

Ka
Review №76

Busy and seems a bit crowded, but very well stocked in whatever an aquarium enthusiast could be looking for!! Staff are top of things with the tank care, are knowledgeable, friendly, helpful and professional!Prices are quite fair for the quality and quantities!If you are looking for a place to get good information and multiple options for tank ideas this is the place to go to on the north side !

Ih
Review №77

Fantastic place. One of the best aquatic hobbyists place in indy and indiana.Very friendly and knowledgeable staff that are willing to go the extra mile to help or answer any questions or any thoughts that you may have about the aquarium hobby. Whether its fresh or Saltwater your looking for you will fined it at the Reef. If somehow they dont have it just give them a couple of days they will have it for you with a smile

Sa
Review №78

Never buying a fish from PetSmart again!!! Ive seen their quarantine tanks, so sick/malnourished/injured fish rarely ever hit the gallery which is a huge plus that I know Im getting something healthy. Out of the dozens of fish I have gotten here only one has died, and that was honestly because it was a deformed fish (I picked her out due to her deformities knowing shed be a struggle). Only issue I have is the price of some of the items (non-fish), some can be found at literally 1/3rd the price (such as the tetra water test strips•retail:$15 for 100•Reef:$25 for 30

da
Review №79

200% inprovment, less clutter good supply of fish.

Ke
Review №80

This place is knowledgeable and friendly!!! Also they went above and beyond for me... thanks everyone!!!!

co
Review №81

One of the best aquariums I have been to. My son and husband have gone to several different shops all around our state and they appreciated the staffs knowledge and information they gave. Thanks!

da
Review №82

They take such good care of their fish! The entire staff is beyond friendly. They had quite a few things I have on my wishlist once I get a little better with taking care of fish. Loved the white cylinder tanks!

Mi
Review №83

Always has the best selection of freshwater fish anywhere in Indy. Also great prices. Love the new list system for when its busy!

Mi
Review №84

Very welcoming and friendly. Large variety of options. We recieved great advice on picking out a full setup for a Beta.

TA
Review №85

Had to get beef heart for my Oscars so I stopped in at The Reef they had a big selection of fish and aquariums the staff was nice and helped me find what I was looking for and all the tanks that had fish in them were very clean like A+ clean its a real good store

Ka
Review №86

Amazing inventory and amazing staff!

de
Review №87

Every time I personally have gone into that store. People have been respectful and always willing to help. If you have never been there it would definitely be a place to visit.

Ly
Review №88

Love this place so did my 3 yr old!

Ma
Review №89

Amazing Great prices & knowledgeable staff!

An
Review №90

It was great! Today was my first time there as I’m putting together my first planted aquarium and had to get some basics. They were hopping busy but I knew what I needed! I’m sure had I needed help, any of the employees would have been more than happy to assist! I overheard some of their conversations and it was obvious how knowledgeable they are about what they do. I am looking forward to going back and getting my first plants and as many tips as they are willing to part with for this newbie.

Da
Review №91

Nice little gem on the east side of Indy. Has a little bit of everything for supplies, the fish look fairly healthy and most of the staff were helpful. We werent a fan of the short brunette young lady working the checkout though. She has an attitude and was the reason I put back a heater that we were looking at purchasing. But other than that, the bearded man and the young tall girl were so kind and helpful. Will definitely be coming back, just hope not to deal with miss attitude next time.

St
Review №92

Everyone is very helpful and knowledgeable and they have a great selection

Mi
Review №93

Imagine Pet Smart carrying nothing but fish and fish supplies! Exotic fish and common fish. They didnt have my favorite though. Thats right... No dolphins

Ki
Review №94

Visited The Reef for the first time yesterday and simply found it amazing! The workers were quite knowledgeable and helpful, especially the Gentleman with the long ponytail. I came looking to see what the store carried and feel when i start up my axolotl tank in a few months i can find everything i need at The Reef :) and the store evem had some axolotls!! The gentleman with the ponytail was quite helpful when we asked him questions about the axolotls and even fed them while we we there which was extremely cool to see!!My only disapointment is that i cant give the shop more than 5 stars on this review :)

El
Review №95

Best place to shop fishes

Ro
Review №96

Very friendly staff, funny bird mascot, some places in the shop are a bit tight due to so many thanks but other than that it was nice.

Mi
Review №97

They are super knowledgeable and have exactly what I need for my pond!

Si
Review №98

Staff is very friendly. They have all sorts of livestock for fresh and salt water. They also have a great variety of supplies for your fish tanks. 100% will go back and would recommend to any fish hobbyists.

Br
Review №99

Best fish store in Indy hands down, also have best selection of fresh water plants of anywhere Ive visited. Staff is helpful and friendly.

Ph
Review №100

They arent just another chain store that doesnt care and gives you bad service. They care. Its really nice to see some good people that care about the animals as much as they care about helping you. Infinity/10

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5613 N Keystone Ave, Indianapolis, IN 46220, United States
  • Site:http://thereefindy.com/
  • Phone:+1 317-253-9695
Categories
  • Aquarium
  • Tropical fish store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–7pm
  • Saturday:12–6pm
  • Sunday:10am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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