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Golden Nugget Biloxi Hotel & Casino
151 Beach Blvd, Biloxi, MS 39530, United States
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Ka
Review №1

We just visited the Golden Nugget for the first time, we didnt stay in the hotel, just went to the casino. We had a good time. Dont like having to wear a mask, but understand why we had to. Everything was very clean and the staff was very friendly. Im sure we will definitely be back.We didnt win much money, but was able to play most of the day on what money we had.

Em
Review №2

Hotel is nice but Pools are closed and buffet that they tell you they have and Picked this hotel because it said it was kids friendly and the pools looked so nice they have nothing for kids at all.I paid $850 for 2 Jr suites plus food.We we’re gonna go to beau Rivage and they don’t tell you that until after you check in and before everyone jumps on here.I brought my 70 y/I dad to get him out of the house he just had heart attack and stroke and son don’t have school, then played for 2 hours last night and couldn’t get one drink.Called for service they said waitresses get drinks, but they’re weren’t any walking around.Finally saw one and asked her waiting another 30 minutes for her to say she forgot, so just went to rooms.To pay all this money and can’t even get drinks while playing is disappointing.We even moved to different side thinking that was the reason, but still didn’t get anything.

Wi
Review №3

Best casino in Biloxi. Best staff best tables. Desimon and Dajanae are the two best Dealers I have ever had. They are friendly yet professional. Courteous and honest. Hands down the TWO BEST casino dealers Ive ever had the opportunity gambling with.they almost made us feel like friends and not just random people. Absolutely changed my perspective on the Golden Nugget. I will definitely start here next trip. Ask for Desimon and Dajanae. Trust me

Bi
Review №4

Stayed in the hotel last. The room was good. The bed was comfortable. But I woke up this morning and went to the bathroom and was greeted by a cockroach. Other than that its a nice place

Jo
Review №5

Great job of keeping it clean and encouraging social distancing. Guests were respectful of the rules without much enforcement required. I did not find that the mask requirements interfered with my enjoyment. Come on out!

Wi
Review №6

Stinks too much of cigarettes. Ate at Morton Steakhouse. Eaten at many in past 30 plus years this was worst. Ordered steak, very rare, daughter ordered same. Both came medium rare to medium. Asked for cold purple center. Waiter not trained on how to assure proper cook when brought to table. Also, hot fudge cake for dessert was cold, fudge and cake hard. Dinner was not worth almost $300. Daughter said it was better than Logan Roadhouse. Guess that is something.

Mo
Review №7

Very clean room. Only thing wrong was escalators wasnt working for the hotel entrance. Had to take another route. I really didnt like carrying my luggage through some of the casino. (Not the major part) Also got burgers and fries at the restaurant. AMAZING! FOOD WAS GREAT.

Da
Review №8

Very Clean, many choices of Gaming. Great place to Eat, Game or just have fun. Its warm year round. Right on the water. Beautiful Hotel/Casino must visit at least once. Weather is perfect.

Ro
Review №9

Its a great place to stay. Nice and clean. Good service.

Mo
Review №10

Had 3 great days. Problem at checkout tho. We had car trouble and they refused to extend two hours. Also asked about the pool and what time it closed. They said 8pm and neglected to inform us it was closed for the season I suppose the covid 19 season? Otherwise very cordial staff and the room service gals were great.

Va
Review №11

Golden Nugget Biloxi was very reasonably priced for an overnight stay. Be sure to have your players card number if you do have one making your reservation period there is a resort fee charge of under $15. The rooms were updated the beds were comfortable the service was exceptional and you had many choices of food and casino options in the establishment itself. Recommend to stay if youre visiting the Biloxi area as we will have no hesitation to book again.

Be
Review №12

My husband and I went for four days for a late anniversary get away. We thoroughly enjoyed all of the friendly employees and playing in the casino. Our room was great with an awesome view. We did leave one night early due to the hurricane Zeta hitting. Left the hotel with no power. With no hot water for showers or power to make coffee (which is a must in the morning for me) we made the decision to leave a day early. The hurricane did a lot of damage to several cars, (there was a sign saying do not park on that level due to the storm surges), (we parked on the third floor and our vehicle was fine). The garage parking 1st floor entrance and the marina behind the hotel also received a lot of damage also. But in spite of the hurricane we both totally enjoyed our stay there. We could not have asked for better service from the employees. Each and everyone were super nice and made us both feel welcome.

Au
Review №13

Staff was very friendly. However when playing the very tight slits it took forever to get a drink. I had 4 waitress walk past when I wanted to order a beer. Getting a drink was much better when at the tables. Be ready to over pay at the Starbucks in the casino but otherwise the Starbucks in there was good. Had a long wait to get a players card and to cash in my chips. Would like to see maybe a little lower table limit earlier in the morning (maybe $15 instead of $25). Overall the casino was ok and definitely better than others in the area. If they make a few small changes it could be in the top 3 in Biloxi.

We
Review №14

I have regularly visited two casinos in Biloxi. Now I am forced to pick another as I dont gamble at places that refuse to pay winning wagers. I, admittedly have not spent much recent time at the Golden Nugget but I have spent quite a bit of time there over the last couple of years. Yesterday I drove an hour and presented winning tickets on three wagers I had made. They refused to pay as their internet was down. I told them nicely, that I had been placing wagers on and off for about 30 years now and never has a bookie needed the internet to pay winning wagers. A tremendous waste of my time. I called and spoke with someone in charge and told her I drove an hour, and while she apologized, it seemed as if she didnt care that I had wasted my time driving to her casino. I placed wagers at a different casino yesterday and will make it my regular spot now. I dont gamble at places that refuse to pay when you win.

Jo
Review №15

It was very fun and active and of course the price if things was crazy but the hotel rooms was cool. Everything was beautiful and fun ️

Mi
Review №16

This is an alright establishment, I just feel with competition all around they should try a little harder. I dont even see them take up close to as many adds as a few of the other joints. As a traveler fresh off the highway lemme tell ya it takes a lot more than a big bland building right off the highway to get my attention. But dont worry I still got some nice pics of your building from piers and the Hardrock and the palace and the bridge.

Br
Review №17

Beautiful casino. Everything was very nice and clean. The employees were all nice and wonderful to talk to. The pool area is fabulous and a must go to for girls trips!!The rooms were large and nice. Ours had a ceiling fan which was cool. The view was AMAZING!! Multiple restaurant options on site. A must visit!!

Sh
Review №18

Didn’t get to stay long but no one carded me so that’s a plus to me.

Ro
Review №19

First time ever gambling... I had a faboulus time. Hotel was very nice and cozy. Everyone was super nice.

Ge
Review №20

The hotel any casino is extremely nice. We had some misunderstanding about the room being cleaned but the Hotel explained that it was because of Coronavirus...COVID 19. Anyway its an extremely nice place. The rooms are huge and were very clean and in order when we arrived. They could probably do a little better in the housekeeping department even with the COVID-19 but overall it was a good experience. We will probably stay again in future visits.

J
Review №21

Had a standard room on 12 floor. Hall way reeked of weed they offer to move us to 7 floor with balcony for free. Overall great experience

ph
Review №22

Lots of slots and table games. It was a nice place for a get away! Overall Excellent in all areas clean, some food options, city has restaurants near by too.

De
Review №23

I really enjoyed my stay, accessible to the beach, great local restaurants and shopping. The staff was sweet, and helpful. I love their pool set up, drinks were cheap and the entire area was really clean.An inexpensive luxury feel!

Pr
Review №24

My family really ebjoyed the Golden Nugget hotel and Casino...The only dislike no microwave or mini fridge... Rooms very clean and a wonderful view..

Be
Review №25

First time to stay and the last time. When we finally found the check in desk they were not very friendly. Then we got to our room and it wasnt what we had made reservations for. Our host made the reservations for a smoking room which would have been on the deck, we were given the choice of smoking or jacuzzi room, and we walked into a dungeon. The room was dark and dirty. When I called the front desk Katy answered, I told her that wasnt the room we made reservations for and she was very rude, stating, We dont have any smoking rooms available, and that was the end of the conversation. Then we went to the Buffet for dinner not being told we had four items to pick from that was awful. We had chicken tenders, shrimp, catfish, stale fries and crab if we wanted to pay $15.00 extra. This was very spicy which I cannot eat and so it made me sick. The only good part was the servers in the casino were friendly. Will never go back. When I make reservations I expect to get the room I was told I would get.

Da
Review №26

Not the nicest hotel there but good for the price. The games are good and they send lots of free stuff for rewards members.

Se
Review №27

Cool great experience, clean friendly.last time I was in Biloxi,MS gaming u where on docked boats ships thanks Sean Amen Roadside Amen

Ch
Review №28

I visited the Golden Nugget Casino the afternoon of September 9th. The young lady at the players club window obviously did not want to assist me. She acted as though I was an imposition. The staff needs to be trained on the meaning of good customer service. Treating a person with kindness and respect apparently doesnt come natural to some people.

Li
Review №29

Just a fun environment. Lot looser slots it seems. Food is so good!!Bubba Gumps restaurant:Pan seared flounder, grilled shrimp and riceMMM MMM THE BEST FOOD EVER!!!

Ra
Review №30

Dont go there! Looks old and run down. The dealers werent friendly at all except for one young blackjack dealing lady. No one was winning anything while we were there. We left after an hour of DONATING. Wont be back!

Li
Review №31

Knowing that the hurricane I had landfall, I called the hotel as we were traveling from Boston. I spoke to the hotel, not a reservation desk and was told the power was out but was expected to be on by 6am. I was told both the hotel and casino would be open. I explained I was traveling from Albany NY to Boston for a flight to New Orleans and then would then travel from NOLA to Biloxi. A lot of time, effort and cost and was reassured all was good and they would contact me if there was an issue.Got there at 4pm and was told the hotel was closed...no assistance, no info on refunding my card - nothing. I explained I travelled all that way with a kid and not one person could call text or email?? She tried to say someone called me....I had no missed calls or messages. She was unhelpful, quite rude and rather obnoxious. We left with nowhere to stay and not a clue of where to go.

Mi
Review №32

Rooms are nice, large, very clean, and super friendly staff. Beds are comfy and the showers get really hot with good water pressure. Restaurants are really tasty. Slots are older and didnt really pay out. We spent most of our time gambling at the Hard Rock.

le
Review №33

Had no idea that smoking was allowed inside a business. Then was taken back when my 2 friends and myself were required to wear a mask while gambling YET the guy next to us was allowed to remove his mask so he could chain smoke cigarettes. Yes, you read that correctly. You are REQUIRED to wear a mask to protect others BUT the smokers do not have to protect you from Covid OR 2nd hand smoke

Su
Review №34

Room was dirty. Wrappers outside of the door, receipts in the room, as well as a lighter. Was told there were no other rooms available till the next day, so I just paid for a dirty room for 1 night. At checkout, I asked for a late checkout. Was told it would be an extra $30. They should have waived it since we got a dirty room. Also signed up for the Go Green then Go Eat program, but never received the food credit as promised. If they treat a Landry Select member this way, imagine how they will treat you!

Ro
Review №35

Good hotel and Casino it was 2 pools and gym and many restaurants to eat with different type of food . The casino is nice I wish they have a night club in the hotel too but other than that we had a good time. Our only complaint is the mini fridge wasn’t working on our room and I had an old apple there when we get to the room .

Sc
Review №36

Love the food, rooms and some staff. The people that check you in are sooo great!! The people that talk to you when you’re arriving, omg terrible! I’m from Gretna, La. where we can walk out with our drinks. I understand you can’t do that anywhere else. Sometimes, I have to be reminded. When you address a guest that’s spending lots of money should never be addressed as WHOA, drink can’t come inside ( after just buying one from your bar) it’s excuse me Mam, Sir, Miss, etc... where are the Southern manners in Ms??? Not here at the Nugget!!

Am
Review №37

First time visiting Golden Nugget in Biloxi and will be the last. We spent the afternoon at the pool, the server walked past us several times, never spoke to us or asked if we wanted any drinks. Then once we realized how far the garage elevators were from the hotel, we asked the man at the entrance, if there were any closer. Instead of answering our question, he kept asking us if we were checked in and had a hotel room number yet. We just wanted to know if maybe we werent seeing a closer elevator. To end the one night stay, I went down to Starbucks for a coffee, the girl stated she needed my I.D. to purchase a coffee with my debit card. I pulled my phone out and told her I have the LA Wallet (which is a LEGAL form of identification for Louisiana). She absolutely refused to even look at it and told me it wasnt accepted. Overall, very unprofessional at all levels of service here. We are frequent visitors of the Golden Nugget in Lake Charles Louisiana. Definitely not comparable.

Je
Review №38

Stayed for 3 days had a great time, the waitresses were very good at keeping us in drinks while we gambled. Hotel and eating options were adequate and all things considered, good enough.

Ma
Review №39

Horrible experience, the pool is overly basic, casino reeked of smoke. Table minimums were higher than other casinos. Rooms had cheap walls, heard people above and below us. The Palace or Hard Rock are better options.

He
Review №40

I only visited the casino here but it was pretty fun... my cousin loved it! I will return when I make it back to Biloxi.

Mo
Review №41

It was very nice, parking is free, everyone was very friendly, you didnt have to look for a host for drinks and the slots are very loose. I will be back, also, I received $10.00 for joining the players club. The only thing, the rooms was totally sold out, it was a pop up trip, so I had to book 20 miles out, other than that, we was very good there. Oh, wait, might I add, the drinks was off the chain!

To
Review №42

This place doesnt deserve 1 star. They refused entry to my wife who cant wear a mask. We went to the non smoking section and they said in compliance with the Mississippi gaming commission she could not enter. I said the 14th Amendment to the constitution and her doctor over ride the gaming commission. She said we can refuse entry for anyone at anytime. I told her this is true but you are doing it with discrimination. She said then dont come in. Good thing is now I will file a class action lawsuit and will be posting here if you were discriminated against here at this location you can join. Will update soon. If they were really doing this to be in compliance with the gaming commission then why are there so many people with their masks off smoking? You cant smoke and wear a mask you would need to remove the mask to smoke. Thus exposing everyone to the Covid 19. You can either enforce it or not but you cant discriminate and allow smokers to remove masks from being properly worn for the sake of a bad habit. What say you Golden Nugget?

Ja
Review №43

They didnt let us know ahead of time that the hotel room would not come with a mini-fridge. The mini-fridges were apparently only available if requested and as supplies last. Which is completely ridiculous. What hotel room doesnt have a mini-fridge? I expressed to them that I was traveling with 2 babies and needed a fridge for their milk. They did not accommodate me and they did not follow up with me. I was super displeased and disappointed. Only gave the hotel 2 stars because the pool area is nice.

Li
Review №44

Very aware smoking is allowed but the air filtration system is not adequate. Casino was not busy after reopening from mandated closure but our group unanimously decided to leave and immediately discarded are brand new masks upon exit. The other Casinos and restaurant we visited did not make us feel overwhelmed with not the smoke but the stench of old smoking odors which made the environment feel very unappealing.

Ga
Review №45

Always a good experience at the golden nugget. Friendly staff, and wonderful amenities. Also I love the fact i recieved my comps almost Instantly! Ill be back

Br
Review №46

Love this casino not only does the games payout a lot better than any other casino a lot better customer service than any of the other casinos.

ja
Review №47

The waitresses do not come around and ask if you want a drink at the machines. They only stay around the tables. I press the service button thinking thats how Im supposed to ask for a drink and they said they were going to send someone and also ask the attendant checking on the machine played for a hour and half still no drink. They want you to pay for your drinks

Da
Review №48

It was a great experience for my first time at a casino. Would definitely be back!

An
Review №49

It was great.If I had of at least won a few mini jackpots I would have been more pleased.

Ji
Review №50

Had a good time casino was fun and was practicing great social distance and mask protocol. Will definitely be back soon.Jim HowardPresidentMontgomery Raceway Park

Da
Review №51

Casino was ok.. Still got me good. But I could be to blame on my losses.. The atmosphere is a relaxed one and staff is super friendly.. Unlike the snooty stuck up vibe at the Beau Rivage

To
Review №52

Actually Ive never stayed at the golden nugget I would love to would yall consider comping me my first stay and go from there

Su
Review №53

So far so good..But the bottom floor is still out of order which is to be expected from the storm..Wanted to walk to Margaritaville but it was not open at all from the storm.

Sa
Review №54

Having a peaceful day. Very nice. Thank u my other home.

Ma
Review №55

Bubba Gumps, so awesome, great waiter, selection of seafoods, fair prices! Nostalgic movie of Bubba Gump, (Tom Hanks and cast) playing on big screen. Clean and roomy. Nice array of merchandise good prices. Love this place overlooking the coast. Outside seating as well. Truly enjoyable. Is inside Golden Nugget Casino.

Ch
Review №56

Havent stayed here yet but always have a good time at the casino here. Service is very good, and and the sports grille upstairs is always one of the places we hit when we visit!

J
Review №57

Passing through town and I stopped to play for only a couple of hours. There were no temperature checks and no sanitizing wipes to wipe down the slots. The GN in Lake Charles, however, had both and made me feel more comfortable playing. Other than that I enjoyed the slots. The video poker at Bar 46 were old and touchscreens lacked sensitivity, making play less enjoyable. It was Wednesday so it wasnt crowded.

Jo
Review №58

Was very impressed with the hotel room and casino staff . They were great . Thank you

Br
Review №59

The check in and check our process was very easy, guest services employee was very nice. We ate at Morton’s and had a wonderful waitress named Stephanie. However, the room was less than it was advertised. The cabinets in the bathroom had water streaks that I was able to remove but evidently housekeeping couldn’t. The bed was not comfortable and the pillows were very hard and lumpy. Overall I feel like the price was much more expensive than it should have been based on the services provided.

Me
Review №60

This is probably my favorite casino. It’s HUGE and there are always guests hitting the jackpot! There are no waitresses that go around bringing drinks though. I don’t know if they just don’t do that or if they’re that inattentive that I’ve never even seen one of them.

me
Review №61

Stopped in here for a quick visit via the shuttle in Biloxi MS. Super fun, found some machines that I wanted to try. Had a good time and won some. Staff was friendly, casino is clean and well kept beautiful fixtures inside, looked like Italian glass, gorgeous. Line at players club was too long so we skipped that. Will definitely go back!

Ju
Review №62

Great hotel and rooms...... the casino and restaurants are amazing and employees are wonderful.....

Jo
Review №63

Best casino on the coast BEST WAY TO BET ON SPORTS BOOK

Sw
Review №64

Food was good, but service was not great at all. Server did not come out to our table until we went inside and asked for them. When we took our order, we literally saw our order at the bar and had to go bad get it ourselves. Some of the tables where previous customers had eaten hadnt been cleared. It was crazy. I would think twice about going back to Bubba Gump Seafood.

Jo
Review №65

Excellent pool.... The room was ok.. Hot when we first arrived... The bartenders and beelman where the best and very helpful.... easy to spend alot by the pool but totally worth it. Bubba Gumps is fantastic food... the rooms are normal.. the bathrooms should be updated especially the shower in the rooms

Sh
Review №66

Clean and cheerful. Mask usage strongly enforced which is reassuring during this time of pandemic.

Jo
Review №67

I think I paid $78 which was an amazing deal.

Ri
Review №68

For new players dont expect any free plays to start with you have to play to get them and no discounts on any food purchases where as other casinos offer that to new players and I was hoping the slots there would at least keep you entertained enough even when losing will have to go back to see how the rematch goes lol

Bo
Review №69

They were excellent! Everything was clean, being kept safe and running like a well oiled machine! Cant wait to visit again soon!

Ka
Review №70

I love it and enjoy it even if i dont win alot

Aw
Review №71

I had fun this was one of the only casinos that actually gave me a little change to have some fun with it was very clean organized well-lit and the environment was friendly I would recommend anyone go there to have a good time

Au
Review №72

My first time there. I thought it was assume. The machines all seem awesome and fun to play with!!

Sh
Review №73

Terrible! No mini fridge in the rooms as well our vehicle was vandalized in their parking garage and they remotely had no concern.. would not help or confirm if there was video footage For us to further investigate.. very rude about the situation to where I wonder if it’s not an inside job! Also, took kids to the pool I wasn’t aware kids were not welcome.. pep smoking in the pool.. an adult jumped on 2 kids for unintentionally splashing her.. then the kids mom started having words with the lady.. I stopped a worker and pointed out they were in the pool cussing and arguing in front of kids, she just said I’m sorry and walked off! We had to leave.. horrible worst experience I have had ever in my life staying in a hotel..

Da
Review №74

Do not I really mean do not go until the casino is really open. Nobody knows what going on tells you different things about rules. You wait to get in and people are going crazy. Not worth the headache and not worth dealing with security. Please dont bring kids and one more thing my room key never worked went to front desk at least at least 6 times wasted more time in line than enjoyment

Ro
Review №75

Nice hotel, but you have to go a LONG way through the casino to get from the parking deck.

Th
Review №76

Beautiful property, enjoyed the random chunk of gold with a nice history .

Pe
Review №77

Have not been impressed with any of my experiences at the Golden Nugget. Ate dinner tonight at a bar and grill food was over priced for the taste. Not good enough to remember the name of the restaurant.Later that night decided to try some sushi at Lillies. Waited to be seated at hostess stand no one acknowledged me after about 3 minutes. So I sat myself. After another 3 minutes a waiter with an attitude said we didnt know you were here. I said i waited no one sat me so I sat myself. He said well were short handed, you shouldnt have sat yourself. Food was ok. Service was below average. Another couple that had the same experience got up and left. I should have done the same.

SY
Review №78

Good wins on 80% of slots I played. Fun day.

Sh
Review №79

Good play time... Great food and the rooms are nice too

Da
Review №80

The resort was fantastic, especially for someone who has stayed at all other resorts down here. The only downside is that if you have minors with you (under 21) they will have to be escorted everywhere, even to the pool. I can understand why they have this, but for someone with a 19/20 y.o who just wants to go swim, its an annoyance.

Oc
Review №81

If I had to choose it would be my last choice. Payout is slim to none.

Dy
Review №82

Big And Beautiful My First Time Was Great

Va
Review №83

Th e front desk clerk are very friendly . They make your check in and out a fast and pleasant experience... The room view is beautiful especially if you would like to wake up to see the beach

tc
Review №84

Very clean and nice. The staff was friendly and helpful. Very nice place.

De
Review №85

We visited the first weekend they reopened after closure due to Covid 19, so we knew there would be limited availability and closures. Taking this into consideration and not faulting the property for this, I would say the visit was ok.Pros - Mortons the Steakhouse was fabulous, great service, delicious food, and an extensive wine list from glasses for $13 to expensive rare selections. Our room was comfortable and we slept really well. There are a variety of slots in the casino.Cons - The 24k Club points, comps and when and how to use them was confusing. The valet was closed and we had to find parking, never being there before we ended up parking furthest from the hotel elevators. We pretty much got lost, hauling our luggage around the casino.Suggestions - Put up mall maps so guests can find things easily and simplify the 24 K club.

Em
Review №86

Design if kinda bad for check in, but outside of that very happy with our experience

Ja
Review №87

Games seem to not pay out very well, no matter how many times u play there . boomtown pays out pretty good though

Su
Review №88

Dirty experience... Room was dirty, dusty and carpet needs to be shampooed and:or replaced.Did not enjoy staying in that room !!Restaurant foods and service great ! Ate in Morton’s, Bubba Gumps, Lillie’s, and Patrick’s Bar and GrillThis was our 40th Anniversary Trip..

De
Review №89

Great service and great place to kick back to enjoy your vacation.

Ro
Review №90

Very very nice casino! They are in a very large, bright and colorful, and attractive building that has a huge parking deck with a very beautiful view of the ocean and marina below. The casino has several very nice bars with any drink you can imagine. The casino has some very nice poker tables and lots and lots of different kinds of machines. Every thing from poker machines, to slots, to dog racing. The pool is very bright colorful attractive and inviting. They have a Starbucks located conveniently on the main floor and a couple gift shops and restaurants. Your odds of winning seem good here compared to other casinos Ive been too. We really enjoyed this casino and are so glad this is the one we stopped at. Will defiantly con a back in the future, and will HIGHLY recommend to everyone.

Da
Review №91

This hotel is amazing. The rooms are large and spacious with balconies and incredible views. The staff has been friendly and professional since we arrived. Lots of fun on the machines and tables. It was our first time playing Mississippi Stud and the pit boss helped explain the game and walked us through it a bit.

Mp
Review №92

We were sent here when our reserved room at Harrahs was given away before we arrived. 3:30am check-in and the friendly staff upgraded us to a 2 room/2 jacuzzi Spa suite. One of which blew out a whole bunch of crud from the Jets when turned on. Alarm clock/radio & outlets next to bed didnt work for some reason.Bed was super comfortable, room was clean except for the one jacuzzi, but it appears the upgrade may have had to do with them running scheduled fire alarm tests at 9am (sign at the desk warning of this). Didnt get much sleep before heading over to finish our reservation at original hotel/casino.

Je
Review №93

Where to begin.....When we first arrived at the hotel we tried to checkin at 330 because we thought that was the check in time. We were told that we could checkin at 415. We went and grabbed lunch and then tried to check in at the time we were told. The ladies at reception told us that it would be another hour because the rooms were not ready. At that point we went down to gamble and kill the hour. Once the hour was up we went to try and check in and was told that it would another 30 min. When we were finally able to check in (2 hours after check in time) we reminded the ladies that we reserved adjoining rooms for our party. The other part of our party even paid extra for a bay facing room and did not receive that room. When we got in our room you can tell it barely cleaned. They just wiped everything down and called it a day. They called these luxury rooms Ive stayed in extended stays that were nicer than this. The room did not come with a refrigerator. We had to pay an extra $10 a day for it. It barely worked and we still ended throwing our food out because it went bad. Room service was not working and housekeeping never came by to see if we needed anything. The only nice thing about the casino was the pool. There are other places around here that are way better. Dont waste your time here because the staff doesnt care and will get an attitude if you bring up a legitimate complaint. If I could give zero stars I would.....

Ro
Review №94

Love the casino layout. Plenty of options for machine play. Need to loosen the video poker machines though...

Da
Review №95

Had a terrific time. Clean room, good games and lots of hospitality.

Ru
Review №96

Wow love the Golden nugget they make me feel like Im family 2 them ..Ill be back in October..we always have fun ...

Ac
Review №97

Only gone for one month and I have to change my review. (It was a five star review.) When I first came here everyone was great and made me feel welcome. One month later my wife and I came back and some of the staff made us feel like we were an imposition. Amber at the front desk was actually a shining point for the visit, but not enough to make up for others. I probably wont be returning here.P.S. actually having good wifi when I am paying $370 a night plus resort fees and taxes $440 a night, and spending thousands in your casino.

K
Review №98

Even after the terrible impact the hurricane had on the area, the hotel and casino was very clean and orderly. The staff was friendly and I enjoyed my stay.

bo
Review №99

They could have gave me a jackpot win....lol but a very nice clean place to visit. House cleaning lacs alitte

St
Review №100

One of my favorite places in Biloxi! They have the best food and all my favorite games.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:151 Beach Blvd, Biloxi, MS 39530, United States
  • Site:https://goldennugget.com/biloxi/
  • Phone:+1 228-435-5400
Categories
  • Casino
  • Asian restaurant
  • Buffet restaurant
  • Business to business service
  • Concert hall
  • Hotel
  • Restaurant
  • Seafood restaurant
  • Sports bar
  • Steak house
Highlights
  • Live performances:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
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