The ice cream is so good, much better than the stuff in the grocery store. There is a cute gift shop as well. They do require a mask to enter the shop and ice cream must be ordered and eaten outside. Bonus points they had a dairy free popsicle that my youngest could enjoy!

Great time with family! Delicious ice cream!! No tours, covid casualty :-(

I love the ice cream here. Moose tracks has always been my favorite!

Dear Mayfield dairy farms my son Erion loves you all and your ice cream and yearly he sends you a letter and you all give him coupons and we want to thank you all so much for providing dairy products and I tell you this when it is Christmas time I love the EGGNOG.Thank you sincerely:Gunn D Erion

Tried the new flavor-espresso chocolate chunk. Loved it!

Great last minute place to stop and tour. Very inexpensive and ya get an ice cream too! My 11 year old enjoyed herself as well as myself. Very educational for sure. If youre in the area, stop in. That is what we did literally.. on the way back from the mountains and seen it on the attraction sign.

We stopped for a quick dairy tour and dessert pit stop. Tours include ice cream with paid admission of $4.50 Adults and $3.50 children... tours are on the hour and lasting 45 minutes. The staff we encountered hardly smiled and was not overly friendly... not sure if they were having an off day. (minus the 1 star) otherwise it was worth the stop. Unfortunately no photography is allowed while on tour. On the way out we did encounter a fairly young staff member that went out of her way to say thank you for coming today and come back and see them! Also inquired if we enjoyed the tour and desserts...

Mayfield was absolutely incredible because, how often do you get a tour of a milk and ice cream factory. I went in with high hopes and I really enjoyed it. I got to see how milk was packaged and distributed and how ice cream was packaged and made as well. The employees and staff were all very friendly and they were very passionate about their line of work and what they did. I must say I was impressed with the factory and I enjoyed the ice cream at the end of the tour as well.

What a great little stop along our journey through Tennessee! We enjoyed seeing how al the milk and ice cream was packaged and shipped. Then it was great to get a few samples of ice cream at the end. Definitely worth the detour!

Truckers....not enough space to straighten your truck but its quite manageable. Shipping guy nice and friendly. Quick loading.

Its only $4.50 for adults to go on the tour and you get a scoop of delicious icecream at the end! Pretty cool experience. We even bought eggnog to take home.

Super fast tanker unload with courteous and professional people.

Based on the previous reviews we visited this place, this shouldn’t be called as a dairy farm because it is just the factory visit and that too many aspects were not part of the tour. Ticket cost is $4 for everyone more than 3 years which includes a free Ice cream 1 scoop at the end of the tour. Tour starts with a short video clip explaining their evolution and then the plant tour begins - it has 4 stops (Milk container molding division, Milk filling station, Cleaning/ Washing station and the ice cream preparation section - they showed ice cream preparation process as a video only and not the real process as such! Missing aspects were - They can start somehow with showing some part of their actual farm, How milk is transferred to the factory, how it is processed/pasteurized, what process done for whole milk, 2% or fat free Milk, carton filling with Milk and along with Ice Cream preparation. Only good thing is they have good number of front chairs and tables for us to enjoy the ice cream, ice cream shop and a great entrance with gift shop. Kids will not like the tour as such except for grown ups. The tour is around 1 hour they claim and it can be considered as 30 to 40 minutes one actually. Overall if not seen we aren’t missing anything but if we want to kill some time can be visited barely one time.

What a nice tour and little store to match. The free ice cream sample was an added bonus for the price of the tour.

Took a tour of the factory in the visitors center. Great trip. Got a scoop of our favorite ice cream. The staff is super cool.

Nice place to see the importance of our milk & Dairy industry. Kids will enjoy the tasting of the ice cream products.

The tours are very interesting and young kids love it! After the tour you get to pick any flavor of ice cream even the specialty flavors you can’t buy in stores!! Staff members are extremely kind and is willing to answer any questions! Very clean facility as well! make sure y’all stop by!:)

Great place to see how milk and ice cream is packaged. History of the dairy is interesting. Staff in the gift shop and giving the tour were friendly and knowledgeable. Excellent ice cream afterward. Go on the 10 am tour, then bring your lunch and relax in the great courtyard. :)

The dairy wasnt running so we only watched the short history part of the tour but Its was neat. Plus fresh from the dairy ice cream is amazing. There are huge cows to get your picture with too.

A short video precedes the tour of the milk and ice cream packaging areas. Your ticket includes your choice of a dish or cone of the flavor of your choice. Great place to stretch your legs.

I LOVE Mayfield’s lemon icebox pie flavored ice cream. It is the best. Please never stop making it.

Great place to go visit, enjoy an amazing scoop of any flavor ice cream you could want, and they have some pretty cool stuff in the gift shop too! Employees are nice, music is great, and the tour is fun as well!

The tour is $4.50 for adults. It starts out with a video on the history of Mayfield and then you begin the tour. I think the entire thing took about 30 minutes. It was very interesting to watch all the different steps. Others have said that it was hard to hear the tour guide, and I could see that especially for larger groups as the facotry is loud on places. It was just my husband and I touring when we went so I was able to hear just fine. During the tour there are several stairs and the floor is slippery for a lot of it so wear appropriate shoes. After the tour you get an ice cream scoop in a cup/sugar cone. You can upgrade to a double scoop, waffle cone, or sundae for $1. Just a single scoop costs $2.50 so its like paying $2 for the tour. There is a little gift shop where you can buy Mayfield merch and other farmhouse items. Overall, its a lovely experience for the price.

Got in earlier than my appt friendly and professional experience

Very interesting and cheap way to spend some time. Not only do they offer a tour. But they have a store and you get free icecream. I recommend doing this.

Receiving was wonderful, after unloading we got some fresh made icecream

Loved the factory tour and how the tour guides explain the whole process from beginning to end. And the free ice cream you get when the tour ends!

Great place to unload milk, very fast, friendly staff. Location is great. Just a few miles off I-75. Take exit 52 and follow that road straight to the milk plant.

I absolutely loved taking my niece here. She just thought she was going to get to milk real cows, but was satisfied with milking the fake cows in the lobby.

I grew up in this area and their products and story becomes part of your history. I have always loved their products and their story. If you dont understand then you should go on a tour when you are in the area. Take a try of their frozen cream and you will then see what I mean.

Great down to earth super friendly, and really good ice cream

Unload milk here. They fast.

My 8 year old loved taking the tour and was very interested in the history and making of ice cream. He has autism so I wasnt sure how it would go for him. It endedup being a great experience for him. And we got ice cream at the end!

Great Icecream. We went on a Wednesday. No touring on that day. Catch the tour next time.

Good your, well worth the time. The free icecream cone is great, and they also serve no sugar added flavors. A big thank you from diabetics.

Loved the tour.ice cream afterward too.the gift shop had lots of cute stuff. definitely visit here when you are in Athens.they deserve 10 stars.

Clean store, lots of cute gifts in the shop, of course excellent ice cream! Staff is friendly, and rest rooms were very clean!

Its an ok place I guess, I wouldnt mind going there again, everyone is pleasant and will help you.

Great time. Took our 3 Grandsons on a rainy day. Educational and fun at the same time. Free ice cream at the end was a excellent bonus. Highly recommended for a great family day.

Fast to unload raw milk. People are great. Oh yeah, really good ice cream too.

Fun learning experience with the kids. Plus its ice cream. Everyone loves ice cream

Fun tour. Cute gift shop. Great ice cream

Yummy.. Creamy and fresh from Mayfield. Good stuff and a short distance off the freeway !

Best ice cream ever! We always make a point to pull off the I-75 here on our way to Florida for an ice cream treat. Our dog absolutely adores the vanilla ice cream and the field and river close by for a snack, a run, and a swim!

Best ice cream I ever tasted good quality milk .A+ in my Book

Awesome Ice cream..loved my experience

Great tour and great ice cream at the end. Grab your family and get ready for a fun little adventure !

Awesome place with great people! I highly recommend.

This place is amazing. I really love the gift shop and the ice cream of course.

Very friendly, interesting historic displays, neat little shop with toys and treats...and of course some great ice cream.

Very interesting tour through part of the factory and a good ice cream treat at the end. Also very nice staff.

It doesnt always smell great but the guides are good about warning you ahead of time. My grandparents milked cows and if you were in the same boat as me then youll know the smell instantly. The manufacturing process is really interesting and its good to know they make their products with quality in mind. Tours leave on the hour. Depending on the day you go they will be making lots of lovely items or not. Of course on the weekend they will likely be shut down and the tour will just be to see where and what tools they use. Be sure to call ahead for hours since it is a short window on some days. You get icecream at the end of the tour!

Inexpensive. Educational. Interesting. Your admission ticket gets you a giant scoop of ice cream too!

Great stop in Athens TN. Short tour is great for kids and ends with a scoop of ice cream.

I love this place, the icecream is good and fresh and the price is very reasonable. I try to go at least once a week

Pleasant staff

Fun field trip with my son and his 2nd grade class

My favorite part is trying the flavors they dont send to anywhere else. The special flavors are amazing like all their ice creams. We always stop by if we are headed by on the interstate.

Our tour guide was awesome and knowledgeable about the dairy products. Very sweet and pretty. Just dont understand why people are not as considerate of others. One man that was super tall stood in front of shorter people and some of the children. Overall we enjoyed our selves !

Quick loading but make sure you have 3/4 tank of fuel in refer

This tour is actually a factory tour and at the end of the tour you get a cup or cone of Mayfield Dairy Premium Ice cream. The tour teaches young people how much work it is to milk cows, process the milk, and bottle it. There is a small charge but easily worth it.

Overrated. Best ice cream in the world in 1981 but the world has moved on since then. The tour us ok but I went in the evening when most if the machines had been shut down for the day and so it was not so fun. Beware that there are loud noises and machine /plastic smells throughout the tour. They only show you the filling and packaging part of the factory. I was interested to see how the ice cream was actually made. One thing I got out of the tour us how much wastage modern processing plants have. If I were a milk cow I would be rather furious. Then again Im guessing its the same for other industries. The ice cream is pretty standard, nothing really to shout about. But its a nice rest stop if you are on a road trip. You have to pay for the tour but get a free ice cream at the end. No photographs allowed during the tour.

Fun and educational. It was a good little 1/2-day trip from Knoxville. The grandkids enjoyed seeing how products are made that they are familiar with. They especially enjoyed the free generous scoop of ice cream that is offered to each tourist.

Very clean an. Helpful

This was a fun stop for my wife and me during a long weekend getaway. There was a school group already there when we arrived so the courtyard and shop were pretty loud and busy, but it wasn’t bothersome. We got right in to the next tour. The opening video helped give us contact on the company’s background, and the fairly brief tour was paced well and was very interesting. The ice cream at the end was a welcome treat. Delicious!

The tour here is great for the adults and kids, but we keep coming back just for a sweet treat at the ice cream shop. The selection is wide and flavors are great. The price just cant be beat either.

It was great! Got a amazing chocolate shake! Perfect for a hot summer day.

Jessica was a great tour guide, and it was fun to see the milk bottling process and the ice cream processing. A great company and they have really good ice cream! If you buy the tour ($5) you get a coupon for a free cone or cup - that free scoop is three scoops tall! (And only costs $2.50 to buy it! They are generous with their portions!) Yummy!

Excellent for a day trip. Tour is less than an hour long. Kids loved it. No strollers allowed on the tour. A lot of steps as well.

We had fun on the tour!! Icecream at the end was amazing!+

Best ice cream ever

I love this place! Great community and friendly workers. The tour is informative and the complimentary ice cream at the end is delicious. Highly recommend.

So much fun! Super informative. Was cool to see how the milk get handled and packaged.The ice cream at the end was a huge treat and we were blessed with big scoops!!

We went with my sons field trip it was awesome. Not expensive at all to get in. The tour was very insightful and you get fresh ice cream at the end which was delicious. Definitely going back

Awesome, loved it, going back soon, the ice cream soooooo good, going to take my granddaughter there

The tour was nice and informative and the icecream was delicious. Every flavor could be a favorite. Take your family and the price of the tour more than pays off with the ice cream pass.

Awesome place for a tour and some fresh ice cream. Several specialty flavors not available anywhere else. Well worth the 7 minute detour off of I40.

Great experience for the entire family. The factory tour was informative, and the conclusion of the tour was the ice cream scoop. The gift shop was nice.

Minor fee for a fun and informative tour. The guide was informative and you could see a lot of the process. The perk was of course the ice cream finish. May go again next year and take other family members.

Wonderful place to stop and see. $1 to do the tour and you get a scoop of ice cream at the end.

Was slightly disappointed with the tour. You go in thinking its going to be about ice cream, but the majority of the 20 min tour is filling milk jugs. The staff is super nice and helpful. There is no Cashback or atm, so if flattened pennies is a preferred souvenir be sure to bring your own pennies and quarters, or cash to make change.

We always love stopping at Mayfields. The tour is interesting. The ice cream is delicious.

What fun! We enjoyed our trip through the gift shop and we loved our ice cream cones.

The tour was really fun plus you get ice cream included in the price of admission!

Dont go on a Saturday. The plant is completely shutdown and all you get to see is some maintenance guys washing the equipment. The tour was a measly 20 minutes and was about the most boring thing Ive done recently.

The tour for 4.50 was a great deal. You get the equivalent of a 2.50 scoop of ice cream (that can be upgraded for 1 dollar more) in addition to an awesome tour of the factory. Would definitely recommend stopping by!

The icecream was wonderful

Very educational and cool to see how all that milk is processed and packaged

Great place to check out how milk and ice cream is done with the history included would definitely say to go there !

The tour was educational. The ice cream is amazing! I learned allot. The kids enjoyed it.

The tour here was fun. It seems like it was not worth the money. It seemed like it was very short. The ice cream is very good though!

Love this place. A place to bring the family

Cool place to learn about your milk how its made how the jugs are made ice cream is made very cool place to check out free ice cream at the end of tour they do tell you it may stink a little be aware

Didnt get to do the tour but had some amazing ice cream. Extreme Moose Tracks. Best ice cream ever

The best ice cream and fun gift shop, take the tour

At fist I thought this place was going to be too much like a standard plant tour, but I was pleasantly surprised. As a guy in his late-40s I can honestly say this place is good for all ages. Also, the free ice cream at the end of the tour is excellent.

This is a great little tour to take. Its very informative, its cheap, and good for all ages (even young kids and teenagers). They have a handicap accessible option for people who cant go up stairs too. Of course the free ice cream at the end is delicious too. During the summer, they often have large group tours scheduled, so sometimes its helpful to call ahead if you want to avoid being there at the same time as a group. However, even if you get there at the same time as one, they can usually accommodate a group of 3-5.

We had a great time seeing the method used to bottle the milk and make the ice cream. The flavor we chose at the end was blueberry cream pie and it was delicious! Really great to see an American company that has stayed in the family for so long and grown so much.

We enjoyed the Mayfield Dairy tour, two seniors and two Grandkids. The tour included the creamiest icecream at the end of the tour plus awhile in the rocking chairs on the porch!

Very unique and clean environment.