I wont go into the rather long explanation about what happened, but I had become frustrated while searching for something. A store associate, Michaela Franklin, noticed it and stopped to help me. She got on the computer and the phone to the Bossier City store and got my needs met. Awesome service!

Good standing

Love my local Michaels store! The staff is always really friendly and helpful.

Good selection and frequent sales. Love their yarns.

I had some questions about something in my car I wanted colored. I didnt know if I needed to use fabric paint, apply vinyl or dye. Marshall was very nice and stopped what he wad doing to come help me and my wife. He was very knowledgable and answered every single question I had. I ended up using the fabric paint from his recommendation. THANK YOU MARSHALL IT LOOKS AWESOME. I will be back because of him.

Had everything I needed for my classroom! Salesperson was super helpful! She stated she had been there since 3am! Yet, she was very knowledgeable and went over and beyond to help me find everything I needed!

Michaels is your ultimate one stop craft store. Something is always on sale and they have every trending craft you could ask for. The only thing I try not to buy from Michaels is ribbon because I can never seem to catch it on sale. The best part of any Michaels is the Clearance section. I always check that first!

Im a crafty person and a homeschooling mom so this place is awesome.

I thought it was a well stocked store. Everyone was helpful and friendly.

The store was dirty and the restrooms were filthy. Employees were not helpful only one black girl at front.

Many Christmas items were not marked, and not enough employees to help. Saved us money as we left without our intended purchase.

I was impressed with this store. It was the biggest one Ive been to this far.

Need more cashiers but a great place.

Found everything we needed to make jewelry!! Great staff.

I got what i could they were just super low options on the fabrics i was looking for or really didnt have none at all.

This place is my home away from home. They always have great deals on things and I can always find inspiration there to do something. Staff is friendly and very helpful. I love this location.

Halloween stuff is awesome this year.

U know what super nice workers super helpful lots of variety

Kathy in the framing department is the best. Took her time to help us find the best possible frame for our canvas print. Patient and fun to talk to while going over options.

It has everything a creative person could want. But unfortunately Michaels didnt have a roll of bronze tape. My boyfriend and I are rebuilding an older guitar. We named him hobo. Because no one wanted the poor thing. We got him for a cheap price. Thank you have a great day. Steve & Grace

Frame was done before the schedule date. Great customer service! Will return

Great prices! Had what I was looking for.

Our cashier Courtney was extra sweet in helping us this evening. We found everything we needed for wedding flowers!

Very helpful people, good merchandise.

Great place to shop for art supplies.

I go to Michaels all the time. Whatever Im looking for, they have it and most of the time its a great price, like today.

Good selection and prices.

Expensive stuffs but sometimes they have good offers.

Went in to get more ribbon.. they still have not put more out after 2 weeks. Preferred hobby lobby

Ordered curbside pickup its 5pm on a friday before mothers day these michaels workers are killing it! Working hard and fast very inpressive. The circumstances may be rough but they are troopers!

They have the best price on model car Kits but its hard to find new ones. Otherwise Ill keep trying to get new ones and well repost the good news

Found what I was looking for and someone to assist me.

Great prices, wonderful sales. Be sure to check out the app or website for coupons before you go, as they always have some! Cashiers and staff are also very friendly.

Very well organized. Kind staff, and every shade of acrylic paint you could hope for.

So happy they were essentially workeres.

I went in to buy some things that were on sale, got up to the register and they tried to charge me full price. The cashier said it was 40% off. I know it wasnt because I had already been in to buy something on a different day. I refused to buy it. I will not be going back

Great experience during quarantine.

The coupon for $20.00 off a $50.00 purchase of items was helpful. I was able to purchase a cart with roller casters and several other items that were on sale and spend only $30.00 with the coupon presented at time of purchase. Yippee!

I really come to this location for the clearance and sales I feel like I really save and its usually very organized and not busy

Always fun to go in here and just browse around. So many wonderful crafts.

Pretty good location

Very cute decor and good prices only seasonal items. My only complaint is they are not careful about bagging your purchases. I watch them carefully and have to suggest that they wrap or bag some things separately.

Absolutely love this store. I buy all my craft supplies here. Only complaint is sometimes the staff doesnt understand the materials im looking for. Between this store and Hobby Lobby you can literally make anything.

Awesome staff!

Great clearanc sale today!

A great place to buy everything for crafts. They seem to be always having a good sale.

Great place for crafts and Christmas supplies. Very friendly and helpful staff!

Found exactly what I was looking for!!!

They have slot of crafts

Excellent place for crafts and any diy project

Very helpful.

Didnt have what I was looking for..

Nice, big, well stocked in an orderly fashion store. Had a painting mated and she was great.

Service is key with the competitive nature of hobbyists.This place honors competition coupons, sale prices from other stores, and has people who love what they do in the store.Find a Michaels if you love to do your art, Pinterest, or fancy item and Michaels has it is getting the stuff to help.

Wish I could buy everything

I do scale models and they really dont support this hobby hood. Other hobbies are probably better.

Awesome craft store

The staff are getting professional and nice. Lots of variety of things to choose from. I make crafts an was extremely pleased with their selection of products.

I really feel like they have so much to offer. The is ally of crafting supplies and framing options.

Too pricey for limited products! No help from staff, everything is mixed up in wrong spots & staff is rude! Didnt used to be this way. Maybe its management or they just dont care. Be nice to get some assistance & maybe a sale! 5 times the price I can get the same stuff many other places

My experience was awesome. Had three prints I wanted framed and I relied on Kathy for advice, to say that I’m pleased would be an understatement, could not be more pleased and Kimberly was my follow through person. All very professional. Thanks

Love this place any hobby, wedding, partys and get togethers they will have something for you

Great selection, great prices, outstanding service. Definitely worth checking this store out.

Had just what I needed while Im stuck at home.

They have great sales here and really good coupons. The store is very neat and clean. It is organized very well with a friendly and helpful staff. You can take a variety of craft classes too.

Great service & tons of items!

Keeps my wife happy and for that 5 stars

They did an amazing job on framing some pieces for me. Always love going by

Was able to find what I needed quickly

The clerk was very respectful and helpful prices are a bit high but overall experience was over the top.

The managers are not able to fully stock the store properly! Ive asked the Shreveport store off Youree for 3 months.... and they still have not restocked them. 3 MONTHS!!!!!!!!!! THESE MANAGERS NEED TO DO THEIR JOB AND ORDER WHAT IS AN EMPRY SHELF!!!!! I NEED black Matts, just plain single, beveled cut 11x14 inside that fits a 16x20frame!!! Upset!!! 3MONTHS!!!!! AND STILL OUT OF STOCK!!!

Easy to get around, easy to find what I need

Very Good Store for Crafts and Arts! Love the Frame Selection for my Photo Prints..Great Prices Too!

When I went in today, no one greeted. It was a few minutes before someone acknowledged me. This person was nice enough to lead me to someone in frames that was knowlegable it what I needed. He showed me the frames that I needed and helped with any tools I may need.He also offered additional help if needed. I thanked him and after much deliberation, I picked what was needed, grabbed a basket and loaded them. The person who helped me told me if I needed more frames that the person up front or a manager could call the Bossier store to see if they have any. When I got to the front, I asked her if anyone could check on the additional frames for me. She told me I could look online. I did try this myself after leaving a bit disappointed and I could not find them. I ended up driving to the other store and finding out they didnt have them. A sales person there was nice enough to give me a working sku number to find them online to order.

Store is well stocked and organized. The employees are always kind and helpful.

Love Michaels, been going there for many years! Store is always clean! Thank you Michaels for being in my area!

Great service

A good place for a variety of crafts!!Downloadable coupons online/instore and getting a rewards card at their store makes a great difference to the prices!I always pick crafts during the kids term breaks ..

Everything went fine. Picked up my online order with no issues.

There is great customer service at the register and they moved the line along quickly; however the down side to that is its difficult to find someone to help on the floor. I found what I needed quickly and for a great price.

My number one craft store to visit. I go there even when Im not working on a craft project. They have so many things to choose from and great sales.

Great craft store. Wide selectionstafg. of yarn and embroidery thread as well as other craft goods. Helpful staff.

One of my favorite places

Convenient and great for all your craft needs. Great customer service

Great sales and coupons!

Always find more than I need. They also provide a teacher discount.

If you need help finding something, good luck finding a sales associate. Besides that theyre friendly enough. I will always go to Michaels over Hobby Lobby.

All my crafting needs

Amazing experience got everything I needed for an affordable price. The management was awesome. Thank you Kesha and your staff.

Great selection, new checkout set up is super slow though.

Lots of great crafting items!

Great. Selection of products

The customer Service is excellent

Only came here to take a dump. No one said anything to me, so overall it was a good experience.

Love this place. They had Gildan t shirts off all colors and sizes marked down 2$

Nothing cheers my partner up like a trip to Michaels.

I just love going to Michaels... its always a pleasure

I absolutely love it at Michaels... The staff is amazing... They frequently ask if you need any help.... I highly recommend going here for any art supply you need for any project... I can always count on Michaels.

I love Michaels as a store. They offer what is expected. But dealing with the framing department is another story. I brought a picture in that needed a new piece of glass. They took it and told me they would call me when it was ready. I called almost a month later and they told me it was ready and that someone should have called me. Then I was informed they sent off for a custom frame and I had a balance due. I told the person on the phone I didnt order a frame, only a new piece of glass, and the person I was speaking with told me someone said they spoke with me and I confirmed with them to order a new frame because my old frame wouldnt hold the glass anymore. I told her that was untrue and I would like my old frame back because there was no reason why it shouldnt hold the glass unless they damaged it.The ended up putting my old frame back on and glued it together. Out of frustration, I left it as is. It looks fine, but now it will definitely need to be broken in order to remove the picture.

Found everything needed and the employees was very helpful