Had a bit of hashish. Went to see empire strikes back... awesome movie. Cant believe how comfortable the reclining seats are at the movie theater. Holy cow what a great nap!
I love the additional cleanliness processes implemented. I hope they keep this is up post Covid. There were plenty of occasions pre-covid where I brought my own lysol to clean the seats before sitting down on them. Also, when you choose a seat while buying a ticket it automatically greys out the seats next to you. I know this cant continue after Covid but I wish it would
I love the recliners and extra room. These are the small 80s & 90s style theaters. Initially it had the hard cushion style seats and had twice the capacity. They renovated to recliners and less attendance and its great. I wouldnt see a mega blockbuster movie like Star Wars or The Avengers there because of screen size and hitech sound you want from those movies. This is great for a nice relaxing movie day or night. Be careful though Ive fallen asleep a couple times.
Luxury loungers are the best. They took the kiosks out for easy ticket purchase but if you buy online you can skip the line and show the ticket master your online bar code. Easy.
I love coming to Cinemark Sugarhouse on a random Tuesday, I definitely have to pre-order my tickets few days before because seating is limited. The comfy chairs are definitely worth the money. The chairs are huge and recline to a perfect level. Definitely worth visiting if hanging out in the sugar house area Dinner + Movie.
During Covid-19 I miss going to the movies so much! Haha. But when the world is running, this is the theater I like to go to! Luxury seating, and usually the lines are good.
Our tickets were ready when we got there. The concessions were will well staffed and service was efficient and cheerful. Seating is very good.
We come here all the time all the way from Park City BECAUSE of the great seats and delicious kettle corn. BUT they replaced the original kettle corn with new “strawberry” kettle corn that tastes pretty bad. They still offer the original but now it’s in the back, cold and very disappointing.
Got a nice facelift a couple years ago (from when it was the dollar theatre). Has really nice seating and is well maintained. My wife and I see movies here often
Small theater but always clean. Comfy, reclining chairs. Get your tickets early they sell out fast here. Also love the $5 kids pack.
Always a good experience here. Everything is very clean, the recliners are fantastic, prices are more than acceptable for its location. I go here any time Im seeing a movie in the theaters.
Debra knows how to give great customer service. Friendly, very informative and it was a please speaking with her.
Our favorite movie theater with comfortable reclining seats. Be sure to buy tickets in advanced on discount Tuesday or on weekends. The theater is rather small and they always sell out.
Every time we go to a movie, my daughters first question isnt which movie, but are we going to the Cinemark in Sugarhouse? Ever since they updated the screens and seats, this is easily our favorite place to watch a movie. The seating is limited, so shows sell out fast, but this keeps the crowds and distractions down. It also leaves a lot of room for the seats. Each seat is its own lazy boy. Its the most comfortable Ive been while watching a movie. The workers are all movie buffs and enjoy talking about their favorite movies. The theater is clean. No better place to see a movie in the area.
Love the seating and location, however the walls are a bit thin so there were quiet bits during the movie that I could hear music/rumbling from surrounding rooms.
Multiple times Ive encountered SUPER impolite staff. Not really worth paying for the theater experience when you can stay home and watch a great movie with people who are friendly and polite.
Comfy seats. Really friendly staff! Plenty of leg room. Even a good temperature.. Thanks cinemark!
Yeah its a good theater, a little more pricier like everything in Sugar House but a good theater. They have those nice double wide leather reclining chairs with a divider between if couples wanna cuddle. . . ..
Everything was great the place was nice. Great seating. I just old and its expensive to do anything but 17dolars for a movie and 20 for drinks and popcorn. I like my Redbox.
A smaller theatre! I like it! Some of the employees are a little weird, like they aren’t used to dealing with people. But other than that they are nice! The chairs are comfy and the popcorn and soda is always good
This theater has some of the most comfortable seats I’ve ever enjoyed the movie in :-)
The options at this theater are amazing. They have 4D movies, Dolby, Imax and luxury seating. Sometimes the choices make it hard to decide what you want to do.y wife and I cannot watch a movie without reclining seats anymore because this theater spoiled us so much.Thanks for the great service and wonderful options you provide for movie goers. We will be coming back.
The seats here are very nice. They are wide and can recline. With plenty of leg room so you can easily get out without tripping over anyone. The screens are big and colorful with good sound that doesnt blow your ears off. But as always the tickets are pricy after tax and food is far from cheap.
The theaters here are decent size but could be bigger. The chairs are wicked comfortable and recline is a huge plus. Staff can be kinda slow.
This is our go to theater! We do like the Disneyland feel of Jordan Commons but its just too far to drive to all the time. Sugarhouse theater is small and perfect if all you want to do is watch the film! There arent a lot of seats, so grab them online before you go. As far as front rows go, this one is definitely a neck strainer. Movie club is the way to go! No online fees. We usually skip treats and grab TCBY before or after but they do have Starbucks and icecream inside, as well as all the classics. There is a female manager (I have never caught her name) who is always a little less than pleasant to associate, with but that doesnt negate the convenience of this location or the comfy seats.
How am I only the second review here?!? I guess people dont read movie theater reviews. Anyway, this theater is our favorite in town. Why you ask??? Well, is an ice cream cone with two scoops better than one with a single scoop? Are cars with heated seats better than cars without heated seats? The answers are yes and yes. And in the same vain, A THEATER WITH RECLINERS IS BETTER THAN A THEATER WITHOUT RECLINERS. Go recline and think about this deep truism, my friend.
Right in the heart of it all! Looks like a little theater but inside is big and has top of the line theaters and seating!
Great for movies, not neccesarily for films. Comfy seats. Food choices limited to mostly sugary candy and overly salty bad snack food. I suggest eating before you come if you are into healthy choices. Dude, its a movie theater. Haha. Pretty safe space. Armed guard if that means anything to you. Wheel chair accessible. A solid 4 stars. Bringba blanket and 3njoy your favorite flicks. Peace
Great seats and picture quality but our theater was right next to the main lobby and we could hear the crowd from time to time during the movie.
Nice people clean excellent seating. Smaller size theaters
The love seats are great! The armrest doesnt go all the way up, so its sometimes hard to cuddle. But the theatre is always clean and the staff is friendly. The bathrooms are large, so no line after the movie!
When the dollar theater turned into what I call the leather lounge, our lives were turned upside down in a good way of course. my wife and I love seeing movies here getting a shake getting a Starbucks in a little bit of kettle corn and if you can swing it do the double feature thats too many eggs in one sitting and if you pass that you are a winner
Staff was nice, a bit preoccupied, but got the job done. The theatre we were in only had 9 rows, anything closer than row 7 was too close for my comfort, also a bit hard to take in the whole screen. The seats, though, are incredibly wonderful!!
My favorite theater. They have good people, clean everything. Chairs are comfy.
At the concession stand tonight, we had the best service ever by a young man. It was obvious he was brand new at his job, but we were impressed with his integrity at wanting to do his job well and ensuring our order rang up correctly. As in most movies we attend, we were running late and were on the short side with him, yet he remained professional and kind. Weve been going to this theatre for years and used to enjoy really quality service. This new young man made us reflect on how refreshing it was to have first class service at a theatre again!
Super comfy seating and great for movie dates as a couple. Smaller theatres give a more personal and homey feel when watching movies on the big screen.
My husband and I love coming to this theater because its small and more intimate. Every theater these days if flashy and showy.
I love this place my wife and I often come here on our anniversary great service friendly employees
I really wanted to like this theater. I havent been to a Cinemark in years because we have a megaplex really close to us, but they had a showing time that matched our schedule. I went in wanting to like it, but all of their workers were super cranky. From concessions to the ticket counter, the only person who had even a smidge of a good attitude was the person who tore our tickets. The theater is clean and the seats are really comfortable, but I wont be back. The customer service is terrible and I came on a Wednesday around 2pm. I would hate to think how they act when there are a lot of customers at night and weekends.
The sofa chairs are awesome. With the middle arm being retractable you can cozy up and watch a film. There are less seats per viewing so buy in advanced.
I like these smaller theaters with the luxury loungers. Really makes it feel like your chilling at home. Even while fully extended you can still get by.The snack bars has all your favorite plus sone nicer selection. They got some very good ice cream and even serve Starbucks coffee.
The recliners in this theater actually recline far enough to be comfortable. Its amazing!
Awesome seats at this place! They recline electronically and they have food rests that pop out. The staff here are also very nice. This theatre participates in five dollar Tuesdays, which is great for those of us that dont have the weekends off. Their popcorn is pretty tasty and their bathrooms are pretty clean. Its a small theatre would you dont have to do much walking or waiting.
Always a great experience! I try to come every Tuesday to see a movie with friends. Always in and out without any problems at all. I would definitely recommend this theater to anyone trying to see a newer movie (youll be so comfortable in the nice recliner seats).
I love this place, its relatively small and quiet. I went on a date here and it was very relaxed and nice
The luxury recliners are so comfortable!! I love how its right in the middle of so many great restaurants and shopping!!
Good theater, good location, comfortable seating, but this place is always packed. Very popular because great location and its a great theater. If you use movie pass, forget about it unless you actually physically come buy your tickets like a day before. That aside, parking is an absolute beast here on weekends (morning till night) and seats fill up fast hours before showings for popular movies (not just on opening weekends). In sum, this place is very popular and crowded, but theres a reason why. Use your discretion.
As always, the best friendly staff, great seating. My favorite theatre!
Saw IT 2, the movie not so good but the theater is great and the seats are way comfy
Each seat is like a leather lazy boy recliner and has plenty of space between seats. Also the theaters are not the enormous stadium-seating affairs that hold a hundred people, and instead hold about 40-50 people, so the chances are much lower that noisy groups of people interrupt the movie. A far cry from the soda-stained seats with shared armrests and airplane-like spacing I had come to expect!
This is an interesting little cinema. The location is a little odd and parking is terrible. But the inside looks newly renovated and the loungers are super comfy. The facility is very clean inside. We picked seats way too close to the screen, the rooms are a little smaller than a larger theatre, they put the front row A LOT closer and we were only 3 rows back.
This has become my favorite theater in Salt Lake since they have made all the improvements. Such as recliner chairs and reserved seating. With the high cost of tickets at about $12, they definitely need to upgrade their chocolate options to include Ritter Sport, etc. They should add premium food as well. Just go to the Broadway Theater and you sill what I am talking about.
Always clean and Lilian is the best and most helpful employee you could all for!
It’s one movie theater that you can really enjoy going to watch a movie. Staff is very helpful and the ambiance is quiet. Still, I wish they can promote the classic movies in a better way. I am a cinephile, so it could be great to be informed about upcoming dates for showings.
This place is great! Clean not too busy and as far as I know all the theaters have reclining chairs. I mostly hit up the matinees with my kiddos and its really affordable.
Good spot, could use more food options.
I liked the theater, everything was kosher except the bike rack. I ride my bike everywhere these days. And the bike rack was in an alley way but I can say when I came out of the movie to get my and two of my friends bikes from the alley way a security guard did come around the corner to make shore everything was ok .
Any company that pushes fandango and refuses to exchange tickets before a movie time starts doesnt deserve your money. I am sorry this movie theater has great seating but thats about it. As long as movie theaters continue to use fandango I will never spend my money again at any movie theater. Worst customer service ever
I cannot believe the customer service at this theater. I bought tickets online and found out some in our large party would not be able to come. The movie hadn’t started so I asked for a refund. They said no because I bought them through Fandango. So, thats fine. But I then asked if they would just give me two movie coupons to come back to another movie another time. They said they only do that when it is a projection problem. Really??? They said its against their policy. They also weren’t going to let my granddaughter into the theater to see Lion King because she was too young. PG is parental guidance. If a parent chooses to bring their child isn’t that all the rating requires? So confused! I don’t know how that kind of customer service will maintain a following for long.
A good theater. They have comfy seats, big screens, and good concessions. Friendly staff.
Maleficent was awesome a f they did my popcorn perfect!
This theater is great! It is clean and I love the recliners.
The chairs are super comfortable and the customer service was great! They have good snacks too!
My favorite movie theater! You can reserve your seats in advance and they are lounge chairs.
The cinema is the best, super comfortable seats, very good service, friendly staff! but the US movie was bad, I would not see it again.
Good location. About the same as any other Cinemark theater. Decently clean and has the good seats. Five stars for the very helpful service from the box office staff/manager after a large group viewing fell apart and I had to return 4 tickets and change the seat of 4 others.
Hands down my favorite movie theater. If they have freshly made churros, get one. You will not be let down.
I absolutely love this theater! It is so clean and I love the reclining seats. The food is great and so is the staff. Since I discovered this theater Ive been going to a movie once a week again.
Great theater, a little smaller so you will want to book in advance. Definitely my go to theater.
Ive come here quite a few times for movies and just always have a good clean pleasant experience. The only bummer is they only have one bathroom which is trouble some after a large drink but other than that its usually not too busy (I dont go to movies on Tuesdays), concessions are good, everybody working are pleasant and the reclining seats are awesome.
It may not have stadium seating, but the recliners are extremely comfortable and there is plenty of space between rows so the people in front of you wont block your view. I would just recommend sitting back a ways so you dont have to lean your neck back for the entirety of the movie. The theater is drastically improved from how it used to be as an old dollar movie house
Wonderful experience, I traveled down here from Boise with my friend who is a boy (seriously we are just friends) and we made the trip to Salt Lake to watch Pokemon: The First Movie, but it wasnt like a movie date or anything.. The facility was nice and the temperature was comfortable. We got to sit in recliners (but we were alone! not together in the same seat) seriously guys its not like that!
This is the place to be, I can ease back with my wife in my arms. The kids stay happy as the reclining seats are very soft. Video and audio is always top notch. This is my theater of choice.
I would live in these seats if i could. I’ve gone and seen movies I didn’t really want to see just so I could sit in them. They are awesome. Everything else is nice too, always clean and the staff is friendly.
All of the seats are comfort seats! Its a bit of a smaller theater too so tickets do seem a little more sparce but its a good atmosphere.
Its such an unique theater. The seating is incredible, my family doesnt go to any other movie theater since finding this one.
The seats are so comfortable! The popcorn and snacks are reasonably priced. They have a rewards program as well!
This theatre is known for its incredible seating. All seats are comfortable, luxury recliners and they are amazing. Book in advance because showing sell out due to less seating in the theatre. This couldve easily been a 5 star rating if I wouldve received decent service. Worst customer service experience Ive had in a long time. Shame.
This is my husbands and I’s favorite movie theatre in the area. We love the reclining chairs! We also love that the theaters are smaller so there isn’t as many people around to have to deal with. On the flip side, there isn’t as much seating, so unless you pay the $1.50 fee to reserve your seats online, you may not be able to find an available seat when you get there...
My theater of choice. I love that I can recline in my seat and enjoy a movie the way it should be enjoyed. The only downside is that the seating is very limited. I have never had any issues with a movie being sold out, but I did have to sit in the front a few times which was the worst.
Its close to home and its a nice place to watch a minute
Its fine. Seats are the nice recline kind. Theaters are small making it so youre close to the sctren no matter what. Parking sucks, but overall its good.
We saw the New Lego 2 Movie. The luxury loungers are great! But the sound in theater 6 sounded a bit off, like a few of the speakers werent working or the volume wasnt adjusted for an optimal experience.
We to a Frozen 2 matinee, it looks like all the seats are leather recliners, a big improvement from what Sugarhouse theater used to be.
Great movie theater. Big comfy seats with smaller rooms for seating. The only reason I didnt give a 5 star is due to the employee at the concessions working yesterday. I bought popcorn for my family, then later went to get the free refill during my movie. The guy at the counter (far right counter on 7/14) asked me if I bought the popcorn today as if I was trying to steal a bag Then when he filled up my popcorn, most of it was broken up kernals from the bottom of the batch. Ive had many other great experiences here in regards to customer service, but this was unacceptable.
My friend and I were escorted out of the theatre after we paid for tickets online and sat down because we didn’t have our IDs on us. Left embarrassed and disappointed. I have been to this theatre many times and gone to many R rated movies there before now. Love the theatre and am usually treated very nicely. Just this one staff member spoiled our night. Wish I caught her name but I was too upset in the moment. She was dark skinned with a perm and a lisp.
A wonderful place to see a movie. The staff Ive found to be friendly. Theres digital high resolution projection and good sound. But the best part are the power recliner lounge chairs! Once youve been to the Sugar House Cinemark its hard to see a movie anywhere else!
Love the chairs very comfortable, and the service was great.
Great theater. Always clean.
It great, comfortable seating, less people in theatre on weekdays, and earlier show times. Parking is not bad most of the when time I go to movies.
Nice theater. A little more expensive than those closer to me. Have reclining chairs.
Awesome theater. Big comfortable reclining chairs. If your willing to drive to it, way better than the norm.
Lounge chairs semi comfortable, sound too loud
My husband and my favorite movie theater. They have the BEST popcorn and most comfortable seats. Ive even gone to movies just to do it here.
I love this theatre and its staff. Today for example, Dakota was working the concession stand and he went out of his way to be fast, friendly, and extraordinarily helpful. I was blown away! Keep up the good work
A fairly nice theatre but parking can be super frustrating.