Every time my boyfriend and I come in here it gets so uncomfortable that we get anxious and end up leaving. you guys can not be standing on top of your customers, following us aisle to aisle- especially during a pandemic. I understand you don’t want people stealing, but you’re also hurting your sales. the young guys with the brown curly hair followed my boyfriend from the model cars to the gundams asking him three times if there’s something he can get for him, not following the social distancing rules of course. then I’m looking at the stained glass window pieces, and eventually the resin aisle and the older woman that’s working back there is standing on top of me watching like a hawk. him and I met back up and agreed to just leave because it was so weird. someone is always watching you. with your prices, you guys should have no issue investing in security cameras.
I went in looking for a kit for an 8 year olds birthday. Waited for a salesperson for help. He took me to the display and explained bit. I looked and found what I thought might be good. Continued looking and pickup up something for him for Christmas. All in under 30 minutes.
It is a nice place. Web site said they had a few things I needed that they didnt. Wasted an hours drive. By the way. I did go on the website and it said what I wanted was there lol
My 4 year old loves making the trip out to Dans crafts and things anytime he gets any money from family. Great selection of toys for him to pick from. He loves playing with the train tables when we go there. Things are a bit pricey but Im sure its because they take a while to turn over their inventory.
Very nice staff and a HUGE variety of everything including crafts from decades ago! Dans Crafts is like a museum and if youre a crafter or even looking for super cool or educational gifts, this is your place. I stopped in there for one item and spent two hours there! Their prices are fair too.
The staff is extremely knowledgeable. And customer service is great they show you everything you need to know to get started j. Your new hobby before you walk out the door.
This store has a definite hometown vibe. They cost a bit more than say a Walmart but carry items that are quality but hard to find. The staff at the RC counter seem knowledgeable and they have a large selection of just about everything.
A great place for many different models and toy cars and the like. The craft section was a little less exciting then I was hoping. Has a target audience that is different than I anticipated, but is filled with lots of interesting stuff.
Always a great place to check out. Great staff, helpful & willing to answer questions you might have or even help ya find something. Their RC department is fantastic as well with huge selection!!
Dont waste your time at a chain store. If you have a hobby in R/C or crafts THIS IS THE PLACE TO SHOP. Staff are knowledgeable and helpful, the selection......INSANE. Ill probably be able to take care of 80% of my Xmas shopping in this one store.
First off, this is a great place supporting most hobbies out there. And since I didnt see anything on their website or in the reviwes here Ill say it myself. Yes they do have model kit paints. They have essentially half a wall dedicated to them. I was able to find every paint i needed from here. Its an amazing place!!!
My brother and I bought our first u-control plane there about 35+ years ago. Weve been customers ever since. Lots of fun hobbies there.. R/C, trucks, crafts, rockets, models, trains... You name it. Everyone was and still very nice there.
Always love shopping here. They have so many things and the people are so friendly.
The best place to find crafting supplies! I was looking for needling felting supplies and I was able to find what I needed without issue.
I have been going there since I was a kid, I would say like 20 years. Place is very nice has lost of stuff for any hobbyists.. I go there for the RC stuff, but it can be hit or miss with the staff they can be helpful or rude. Especially the older gentlemans that work there...They think they know everything.. Oh yeah the parking is a very bad
Thanks to Maria the other day for helping me find the yarn and stuff I needed.
Everyone there in the rc hobby section is super friendly and helpful. They have a great selection of items, and never want you to overspend!!! I have recommended Dans Crafts and Things to everyone I know. I have really enjoyed my experience there.
Little bit of everything. Very helpful staff. Safe distancing.
Dans is a great place to go for unusual crafting items, or hobby items, such as model trains. They have a huge selection of model car and plane kits as well.
Friendly service and a variety of O gauge Lionel model trains.
Wow what a great place this is where i get all my RC cars from they have great customer service very helpful and knowledgeable people on what they are selling
I purchased the wrong item and they were so helpful to help me replace it with what really wanted with 0 hassle (even though it was my mistake). They just advised me. Their store is a treasure for any hobbyist.
Unbelievable place to visit. I warn you you will spend money. They have everything you could imagine. Amazing people. Amazing inventory
Staff is great they have a great inventory of rc parts slot cars and tons of crafts and models
So much stuff! I could spend hours just looking. Staff is very willing to help and answer questions.
Its the go to spot for RC parts when in Rochester. Old School hobby shop PACKED full of fun stuff. Support your local hobby shop. Im only in Rochester a few weeks a year but I like flying my Timber off floats on Conesus lake, and I had 2 servos go bad and Dans had them in stock which saved my Vacation flying ...
Amazing staff who are very friendly and highly knowledgeable, huge selection in both breadth and depth. Will return for future hobby purchases
There is sooo much to look at here!! Any and every hobby you can think of..they have it covered. Workers are super friendly .. Sue Maples was a great help!!
They have a grand variety of things. I love this place to shop for special occasions for kids and adults.
Dans has just about everything for a crafter. The staff are helpful and friendly
Called ahead to confirm they had the item I was looking for. Nice staff, not too crowded.
Fun place to visit. Always find what I need and some things I never knew existed. Great service. Affordable.
They have everything imaginable and helpful staff. Go to Dans you will be glad you did.
Curtis has a bad attitude, acts like you are bothering him if you ask a any questions and is very Condescending.. I asked some questions about a $1500 purchase I was about to make and he acted like I should know this stuff and says “that’s where the directions come into play” will bring all my biz to Performance hobbies in Webster.. Tom is very helpful and will answer any questions without actingLike a jerk.... Learn how to speak to people Curtis!!
Have loved this store for 20+ years. Excellent service, quality merchandise.
These people do not give any kind of joy or smile or anything when visiting this place it seems that one is visiting a cemetery there is no kind of sympathy
As part of Dans Craft and Things free dividend program, I just received a $5 birthday voucher, in a card, that was addressed to me and signed by their employees. This just doesnt happen nowadays. Im glad to see there are still companies out there that truly appreciate their customers and make the effort to show it. Thank you all!
Dans is one of my go to craft stores. They have all sorts of neat things that you may not find someplace else. The staff are always friendly and ready to help. Its also a great place to go if youre looking for a little gift for someone.
Great selection of niche crafts. Staff seem to be just a bit under trained when it comes to accepting forms of payment. I would recommend updating the training manual on accepting chip cards. Signatures are no longer required.
Great selection & prices paired with second to none service.
EDIT: The gift card shipping charge was reversed as the store stated in their reply. And the gift card recipient is very happy with the purchase he made using the gift card! (Changed to 5 stars)ORIGINAL: I purchased a gift card online as a gift for someone but have never been to the shop. The web site is very slow and they charged $8.50 shipping...for a gift card! Seems pretty excessive. I hope it’s shipped with insurance for that price! (3 stars)
To the owners: it is I who owe you thanx. For such great service and care for us customers.Ive come to you for a long time and will do so even longer. you help us with the love of our hobbies. And for that I commend you. Thank you. keep up the good work.
Well stocked crafts and kits store. Lots of different categories ranging from kids crafts to model trains and RC planes and cars to model equipment. Employees are friendly and helpful, giving good and detailed advice on the multitude of products. Very fun to walk around and explore!
Had everything I was looking for and more for a really good price!
Worth the drive best all around hobby shop with great selection.
I love coming here. Friendly, enthusiastic, and knowledgeable staff.
Cool shop with all sorts of modeling supplies. At least worth checking out.
Toy store for adults!!! And kids too... this place has everything you could possibly need for your RC needs + hobbyists will be in luck here!
First off I understand the circumstances of everything going on in the world right now and people not being able to go into the store, but I called in to get some information on parts and I talked with a guy named Doug and he was extremely rude and ignorant on the phone. This is exactly why I dont like this place and will continue to do business with Performance Hobbies out in Webster.
Great place for adults and kids! Games, crafts, legos, play mobile, paints, trains, remote control cars.. everything a kid could want! Even a big kid! Great local store, please check them out and support them! If you havent been here or its beeb a while, come see whats new! Love this place!!!
I grew up coming here for craft projects and now I love to get cool gifts that I cant find elsewhere. A great option for unique things with great prices at a local store. I cant wait until my daughter is old enough to come pick out craft projects with me!
My favorite manager that is very knowledgeable and a complete asset to the company is Maria! She helps with everything! Anytime I ever need anything for crochet to ordering drawing pens or something my daughter needs she’s on top of it! You are lucky to have her at this store and you’d be smart to make sure you tell her that!I have been shopping at this store since I was a young child with my Dad! My first dollhouse was from here!
Amazing selection of pretty much you might be interested in!
We find everything we need for our project.
Love Dans! Easy to spend lots of $ there.... BUY LOCAL! Support small business owners in your community!
Thay had everything I needed ! And they are very knowable !
Love this place. Curtis and Dan ( along with the rest of the RC crew) are very knowledgeable of all aspects of the hobby/addiction!
Is a great place for hobbies and they have a large craft section also! Very knowledgeable group of people that work there and never seem rushed!
When my father was 88 years old he built a radio controlled model sailboat and acquired the kit and all components from Dans. The staff was very helpful in guiding all purchases and all pricing was certainly appropriate. All sails and the rudder are controlled via radio control and she sails like a dream. Dans is the best place for hobby supplies in our area..
If they have what youre looking for its not cheap
A great hobby shop
Great place to find a hobby for idle time
They have anything you could think of
My local hobby shop. Always well stocked and a great staff. Honoring Veterans the way they do shouldnt surprise anyone. Thanks guys.
The most Gundams Ive ever seen in one store. A lot of really awesome hobby stuff for every model and crafting enthusiast.
Had a model kit that my husband has been looking for.
We love this store. What a hidden GEM. they have all sorts of crafts and hobbies that you would have never expected. Amazing train selection and slot cars along with a great kids section we did our christmas shopping here, and are not dissapointed.
We love coming here so many fun things to look at and purchase. I know I speak for many wives when I say its hard to get my husband to leave lol
I love this store. They have all kinds of fun stuff from remote control vehicles to art supplies to toys.
Staff was very helpful answered all of my questions.
Staff is very friendly and knowledgeable. Great place to shop local. Prices are very competitive with the big box stores.
Im so happy I found Dans about 10 years ago! They have everything you can imagine for any craft or hobby imaginable. Theres always staff available who know about all their stock and can answer any question. Between my wife and I, weve found great material for beads, woodwork, calligraphy, paints, stamp pads, model ships and spacecraft. I wish I had infinite time and money to explore the RC planes, boats and cars, model trains and air brush painting. Just started with Metal Earth models - they have them all with tools and displays. Dans also does courses on every kind of craft. They really know how to stimulate a child, whether youre 4, 44 or 94 years old. I always look forward to the annual birthday card and coupon they send. Theyre worth driving 4 hours from across the border! Havent found their equal anywhere.
Great spot! Lots of crafts an assortment of crystals! Highly recommend!
Great place.. Since the 70s..
The team at the car center really know their stuff and wont like you overspend your experience level.
Nice full of crafts and ideas! Fun to just go in and look around, and try different crafts!
Great selection a little expensive. Ended up paying 12 dollars for a battery adapter smh
Wide selection and informative employees
Litteraly the only lace in the area to get high quality rc vehicles and parts.
Great hobby store.. helpful and knowledgeable staff
I love the friendliness at Dans. Getting a birthday card signed by the employees with my yearly coupon is always a treat, and the store is like a candy store for anyone of any age- theres something wonderful in every nook and cranny and the store caters to a very diverse crowd. :-) I always look forward to visiting! Be ready to be impulsive as youll always find something unexpected that youll have to take home!
They have a great variety of toys and hobby items that you dont find in other stores.
Large selection of hobby items and kids craft kits and building toys, especially model trains. Prices are slightly above online prices elsewhere but employees are available and knoweldgable which is well worth the extra cost. Lots of demos for kids to play with while parents shop.
Not many places like this left in the world. Im sure they lose a lot of business to ecommerce. For that reason, you get nothing but friendly and supportive staff here... and if youre looking to get into a hobby, they are always welcoming and not elitist about anything. Recently came to look at telescopes. Bottom line, support this business.
I design jewerly. They have good stuff
Love Dans always something new to see. Love taking my family there to find new things for us to play with and do together.
Its all about creativity and arts. If you have any ideas in crafts this is the store to go. No matter if its crocheting, knitting, drawing, to building cars and boats to decors, Dans Crafts and Things is the wright store!! And the staff is very friendly and helpful!!!
Small business at its finest. Ill gladly spend my money at Dans than at any big-box store or chain. Every time Ive shopped here, Ive been welcomed with nothing but honest help and good advice. One of the joys of my hobby is getting to talk to (and learn from) other people who are passionate about it too. Youll find guys and gals like this at Dans.UPDATE - Just got a birthday card from Dans in the mail. Personally signed by all of the employees, with a $5 gift voucher included. Things like this are what makes Dans stand out. If I could update this review to 6-stars, I certainly would.
I just stopped in today, but I gotta say, I was born in New York, but Ive lived in Florida all my life. After mentioning you guys to my mom, she was surprised to hear you guys are still around. She used to live nearby. But, after browsing gundam kits, I immediately found 2 I wanted!! Even some of the tools I wanted for xmas were in stock too!! Soooo awesome! Everyone is so friendly! Best place to go for ALL your hobby needs! I WILL DEFINITELY be back again on the next holiday I come for!! You guys are awesome and i hope you guys have a created rest of the year!!
Has everything needed for plastic models.
Staff was extremely helpful. Great place.
Great store, full of those hard to find items for projects
Has a lot of everything you need for your hobbies.
ETA: thank you for your great establishment!! An Irondequoit treasure!!
Ive shopped at Dans for well over a decade. They have a great selection of all sorts of trains and models and crafting supplies. My main attraction at Dans is the RC section. Ive purchased a couple RC trucks and drones from them and Ive always had good customer service.
Cool Hobby shop
My family and I LOVE Dans.! Everytime you go you find something new and awesome.!
The hobby I went for is model rocketry, and there is a good supply of kits, parts, and engines. And paints and other finishing supplies. And lots of other craft and hobby stuff to browse. Its about an hour and a half from home, and worth the trip.