Great Zoo! Went around 12-3pm was still a little warm out. Was glad to see all the animals! Really wish I went when it was cooler. Must wear mask and surprisingly wasn’t as packed as I thought it was going to be. Price is very affordable for what you get to see. Will be back again hopefully for Zoo lights.

We had an awesome time. Almost everyone wore masks. Safe environment. Great staff, parking, and was reasonably priced. Holiday photos, souvenirs, and Starbucks. Fun had by all.

Came to see the Zoo Lights and loved it! I definitely recommend checking out the show they have there in the little amphitheatre, I was told they bring out different animals everyday. But make sure to get there before the show starts because they are not filling up the seats to full capacity due to Covid. I believe there are 3 different showings and the last one starts at 9 pm.

Always lots to do and see, fun to come around, and quite the experience for someone who hasnt been to the Zoo in a while. Exotic animals of all kinds, interactive exhibits, gift shops and stores are expansive, and COVID guidelines are solid. Definitely worth visiting for a day outside. :)

We are members and love going to the zoo! A great thing to do with kids during the week! Definitely not as busy if you go Monday through Thursday! great for walking around and exploring and seeing lots of cool animals! Definitely recommend! If you think youll go more than twice in one year the membership is the way to go!

Was a beautiful wonderful day. Not too crowded, animals were awake until 12. Staff was friendly. A lot of exhibit consumed but that was due to the virus. Extra (paid) activities are about 12 for members per group. Food is reasonably priced BUT you can bring your own.Highly recommend.Personal not: I hate the ride on animal scooters. But hey, what can you do. People hate exercise.

Finally got an opt to come back to the zoo with my son since our first visit with him after he was born. He was wonderful to see his eyes light up over all the animals. I wish there had been more animals out and about it seemed as tho a lot of them were either hiding or closed exhibits. I bought a membership so I hope this isnt a long term thing. Note, while this pandemic is going on, bring a face mask for the lil ones. My son is 2 and he wont wear a mask and it hasnt been enforced for his age anywhere however the zoo requires that you have one for them on hand. Headed back today with all the kids (4), mom, mother in law, and niece.

LOVED the zoo lights. Christmas lights here are Amazing and we love coming. The Hot Chocolate was good and we got here before it felt crowded. I highly recommend going if you have Christmas spirit.

Plenty of open space to wander around and view the animals on display. During the pandemic the enclosed spaces are closed to visitors: Orangutan Visiting room, etc. etc.Still a lovely place to be with your family as the cool weather approaches.

The zoo is always an enjoyable time. Plenty of walkways and benches. Stroller parking available. Bathrooms clean. Camel picture packages a little too expensive. Although masks are encouraged and signs posted, there were too many not wearing masks. Train ride was very nice.

Love this place! Animals look happy, lots of things to see and I would love to visit again next time Im in phoenix!

Its a zoo out there! The tram ride gave a good overview of the zoo. It would be even better if the ride started closer to the zoos entrance.

Zoo Lights are so amazing! It was exactly the pick-me-up me and my children needed considering the current climate.

We bought the zoo membership today. It pays off if you plan on going more than 3 times, if I remember correctly. The staff and volunteers there are so friendly and helpful. During Covid times they are cleaning constantly, requiring masks when others are near, and spacing people out when there are lines. We had the best time at the Phoenix Zoo!

We became members the other day and have already been twice now. Its a great value and on top of it youre supporting a great place that inspires kids daily. Cant wait for many great memories to come.

Great experience overall, I really enjoyed the string ray petting and PHX Zoo took a lot of precaution to keep guests clean by having hand sanitizer stations everywhere.

We absolutely loved it! My husband and I are both seniors and we could walk the whole zoo easily. Very clean and excellent for the animals. A lot of places to sit and relax to watch the animals. Had a great time. Definitely come back next time were back in town.

I loved the place overall. Well cared and maintained for. Lots to move around and explore. A few resting areas were also open. The only trouble is I wish it had a few more snack shops distributed over various trails than just be accumulated at a single spot towards the main section. Other than that, it was a very incredible place to relax with friends and family. It has also beautiful locations to party in for small events. The zoo has definitely been a place for me to visit at the very least once a year. Winter in July and the lights festival are two of the most awesome experiences in the zoo. Definitely recommend a visit. The gift shop also carries a lot of useful stuff in it. Just remember that sometimes, if you exit the gift shop, you may need to re-enter using zoo entrance and not the same way back from the shop. Lots of food and drink options are available for purchase in the central location inside the Zoo (just not much options for vegans and looks like it will probably be improved over time).

This place is AWESOME. Its been awhile since I last came here. The zoo seems bigger. I had a great time. Thank you

Great zoo. Not as fun during covid but is amazing when no sickness is going on. I loved visiting this place.

Went to ZooLights for the first time. It was not crowded at all which was nice. Restrooms were clean. Very enjoyable overall!

Very busy... very beautiful lights. Most people were abiding with the mask policy and some were not!

Came to ZooLights during the Holiday season. Great way to relax, enjoy some lights, and hot chocolate.

I hadnt been to a zoo since elementary. It was nice to see animals you dont see on a regular basis. Didnt get to experience the whole park since a few spots were closed down. But besides that my husband and i had a great time.

We went with out of state family and it was super fun. They make you wear mask upon entering and exiting and any time you you are too near others for social distancing. The Sanctuary is beautiful

Had a nice day at the Phoenix Zoo. Disappointed that we didnt see very many animals though. We road the, flew on the hummingbird go round, looked at a lot of snakes. Saw some bald eagles, vultures, flamingos, Bob cat, monkeys and Rafiki. We saved the best for last and we pet the stingrays.

We love the zoo! We brought our 2 boys regularly for their entire childhood forBoo at the zoo for Zoo lights and all the exhibition we went almost EVERY Sunday for a visit where they would play around be entertain by the animals learn about them magical time !!...highly highly recommend it!! Love seeing all the animals ! Please support the zoo!

The last time I was here was about 7 years ago, I took my future wife to Zoo Lights for our first date. We came back this year & took our kids & it has improved a lot since the last time we came. This time around there were actual animals outside that we could view, just about 5 of them but still an improvement. The pathway all around the zoo seemed longer & had more things to view. Needless to say, my wife & kids absolutely loved it. We are now planning a trip to come back during normal business hours ilduring the day so we can enjoy what the zoo has to offer to its full extent.

Zoo lights was so special and beautiful that we never even made it in you walked around the park the outside of the zoo because I was with someone and we had a great conversation but the light show that was off in the distance setting the scene was absolutely beautiful. Everyone should go at least once

This is my favorite zoo and Ive been to a lot of them Santa Barbara is a close second but these animals just seem happier in the winter time

One of the best zoos we have been to, and we have been to zoos all around the world. They treat their animals amazingly and maintain then in habitats as close to their natural settings as they can. You cant get as close to the animals as you can at some zoos, but you get to see them behaving more normally.

The zoo was absolutely lovely. This was the first time Id been out in months. I felt very safe, as it was evident the proper precautions were being taken. The zoo itself is very well maintained and many of the animals were active when I was there! The only complaint that I have is that the bottled water from the vending machines was insanely expensive. Definitely bring your own. I had an absolutely wonderful time!

Great lights! Felt very Covid safe

This is a great zoo. I recommend taking the tram through it if you want to see all the animals. Its quite large and spread out.

Great outdoor activity. Walk and enjoy all the animals. Support the zoo with a membership. Fun for adults as well as children.

The ONLY reason I give this zoo a 5 star rating is because of Zoolights. It is my favorite time of year and the ONLY reason I come here.

Enjoyed our time at the zoo, the piped in acoustic music was very enjoyable. Now for the bad part, liked how they announced every 15 minutes that everyone has to wear a mask and to be socially distant, but saying it and not enforcing it was in my observation not done. Many people were walking around without a mask on and not distancing themselves and employees driving or walking around not enforcing it. The Phoenix Zoo can do much better better.

The Phoenix Zoo is a great place to escape thr city and emmerse yourself in Arizonas beautiful desert landscape. Historically I joked that the PHX Zoo was the only zoo Ive ever seen without any animals, but that is certainly not the case today, almost every exhibit has animals. I take my young daughter there every week and we never get through the entire zoo. It is quite large and is a great way to spend a morning in nature. Phoenix Zoo is a great, fun experience that your kids will love.

The zoo has many different types of animals and is fun for everyone. The zoo has managed to keep things under control during the pandemic

Love this place, love the staff, love what they do for the animals here. I have visited PHX Zoo many times before and it is always a great time. With COVID-19 quite a few things (mainly for kids) are not open including the Giraffe Encounter. We still had an amazing time.

They are doing a really good job of providing a safe family activity during a global pandemic. Hand sanitizer stands everywhere, requiring masks in areas where it is needed, but encouraging mask use everywhere.

Best place to see animals, walk, eat, and have family time!! Love this zoo!! Soooo beautiful and lots of animals to see!! You wont be sorry!! Its sooo worth it!!

Wonderful place to walk and view the different animals. I like zoos innovation - RYDABLES.

Took .y girlfriend here for her birthday. Beautiful, wonderful place. Animals are kept in nice enclosures, and they all seem very happy. Recommended to all. Bring a lunch hand water! Prices are expensive but you can bring stuff in.

Originally skeptical that the zoo would be watered down due to the current health standards, I was pleasantly surprised. My family very much so enjoyed the zoo lights this year. They also have a show to exhibit several animals which is the first time in 12 years. I recommend.

Its an exciting time at the Phoenix Zoo! For the first time that I can ever recall, in my lifetime in Phoenix, theyre going through a facelift and adding a new entrance over the next 9 months off of Van Buren street.No longer will you have to take the Galvin Parkway anymore starting fall 2021!They will be prepared for growth in the near future.

We went through the car tour. It was GREAT! We purchased the tickets on line $65 per vehicle. It took us approximately 1 hr and 20 min. to compete the tour. At the entrance we were given a website to for a guided tour. It included the type of animal, their names, where they came from etc. and the tour guide added some fun facts and animal humor. We arrived at 9:30 am and surprisingly, got to see most of the animals on the tour in 112 degree weather from the comfort of our vehicle. All white enjoying our breakfast Burritos that we bought ahead of time. Youre able to purchase food/snack/drink items at the time of your online purchase or at the entrance, or bring your own. I highly recommend it!!

Great place to take the family to. Kid friendly, lots of fun things to do, great scenery and animals.

We had a great time there and our family made some wonderful memories.

Phoenix zoo lights is a spectacular walk through the zoo with beautiful Christmas music and lights timed to the music. The zoo employees are fantastic and welcoming, the lights are beautiful and well worth the price of admission.

Well worth the money. Fun for the whole family.

While there have been some attempts to make the zoo safe during a pandemic, the mask requirement only goes as far as the entrance. I took my son (2 1/2) and we both wore masks. It made me uncomfortable to the point that I had to go home how many people were taking their masks off as soon as they entered the zoo. There is no enforcement past the admission gate. There is clearly a divide between the people trying to be responsible and those who have no desire to wear a mask.

The best Christmas experience in years. 2020 even has special drive thru nights!

It wasnt super crowded and they are set up pretty well for distancing and avoiding groups of people in one place. Staff was super helpful guiding people where to go. We have a season pass from Feb we havent used since that visit so it was nice to go.Looks like they are doing some upgrades soon to the African animals exhibits.I would say to be cautious right now if you are susceptible or super concerned about COVID... the rules are to wear a mask when you cant be distant, which is a majority of the time. there are plenty of low traffic areas to take a mask break. But its a diverse crowd and plenty of people are pretty loose with how they mask up. Around exhibits with small crowds of people, there was always at least 1 person or family who refused to wear a mask.

Easy to get a mask mandate if you need it, and its mostly outdoors anyway

Thank you Phoenix Zoo we enjoyed our visit cant wait to go back. During this pandemic I think the hours of operation and cap on the amount of people are working. It wasnt over crowded and everyone was doing proper spacing. It was nice to enjoy the outdoors and see the animals.

Nice that they are trying to stay open by making it a drive thru. Cant see everything but the elephants, lions and cheetah are up close. The zebras and camels are viewable also. Everyone is super friendly and nice.

Very fun with all the lights, it was a very cool experience

Zoolghts is nice to see. Long wait to get in for drive thru the zoo. Nearly 90 minutes. Walk up nights are faster.

Saw the Zoo Lights, absolutely beautiful. A must see for the whole family.

Great activity for the whole family! An annual membership is the way to go! It pays for itself in one visit!

Awesome place to walk around. Fun for th whole family. Foods expensive tho.

Had a wonderful time enjoying all the animal exhibits.

I always loved the Phoenix zoo when I was young, but didnt go much as I got older. However, they did a drive through zoo, and it was amazing! The audio tour was very informative and funny, and you could see so many animals. I absolutely loved it!

Did cruise the zoo today. Daughter had a blast didnt get to see all the animals but the ones we saw were cool. Looking forward to seeing all the new additions and remodeling that has been done over the break

Phoenix Zoo Lights is an annual event at the zoo that we attended each year we lived in Phoenix. It can be a bit cold, so bundle up. It is a giant light show at night and you cant see many of the animals, but you can see a few. Also, the food vendors and gift shops are open and it makes a great time with the family just cruising through the zoo and seeing the spectacular light features. There are great opportunities for photos for sure. And, youre helping to financially support the zoo.

We love the zoo. I have had an annual pass ever since my youngest was 6 months old. Staff is always helpful.

We enjoy the zoo everyone we go. This was our first visit since they enlarged the elephant exhibit. Cant wait to see the new lion and African trail expansion. We werent real blown away with the Cruise the Zoo experience. You cant see 90% of the animals from the main trail. Walking it is better, cant wait for them ro reopen fully.

This is a great place. I only give it 4 stars because there are other zoos around the country that are better. But the Phoenix zoo is still very good.

I love the Phoenix Zoo! We (the family) bring our own snacks and water and make an event out of our visit. I do miss the bikes and paddle boats though.

Beautiful zoo, many exhibits and of a good variety. I took off a star because it felt like we were constantly being nickle and dimed. Pretty much everything worth doing costs extra. We opted to upgrade our tickets to get the tour and the movie extra, which for our first time was definitely a good value- if only for the tour. We had never been there before so getting a tour of all the exhibits allowed us to get a brief summary of what we could see at the zoo, which is big enough to be a two day adventure to newbies. We were only there for one day, so we only got to seeing about half the zoo. The 4d movie, however, was only about 20 minutes and felt like a waste of time. The effects were kind of cool, but the show was too short to have any sort of meaningful story line. Perhaps children would find it more enjoyable. Speaking of children, the zoo seemed very focused on providing an educational experience for kids. It also had several playgrounds and an endangered animals carousal (which I personally found a bit morbid- humans riding on the back of animals we have pushed to the brink of extinction) but the kids seemed to enjoy it. They dont pass out maps anymore, so be sure to get a photo of a map on your phone when you see one. In addition, all of the employees were very happy and helpful. All in all, a beautiful, if bit expensive zoo.

I took my wife as a Birthday present. She absolutely loved it.

Big zoo with a large selection of wildlife. Interesting signs and information boards throughout the zoo. Vending machines available for drinks and snacks. Some features closed but are planning to reopen soon.

Saw zoo light and it was great. They did a great job

Its fine. Lots of room to walk. I much prefer the world wildlife zoo

Understanding the current times some exhibits are closed but not many animals we awake or active. I could have had more action watching NatGeo but would have saved $50+

First since Covid. Impressed with how respectful of the current guidelines not only employees were, but mostly the fellow visitors we encountered this morning!! Felt very comfortable and relaxed! Kudos everyone!!

They’ve made a lot of improvements. Absolutely love the zoo. It’s actually a quit calming place to be. Took my family here and they absolutely loved it. Will definitely be looking forward to coming here again in the near future

We had a great time visiting the Phoenix Zoo and seeing all of the animals. We, as a group, agreed that it was kind of confusing to get around the zoo/follow the paths and know for sure that we weren’t missing any of the exhibits. A lot of the animals were sleeping or near the back of the cage, so it was kind of disappointing.

Its an ok walk. Now that its nice out. But most of the animals are sleeping.

My Kids Had A Blast While It Being Theyre First Time. My oldest would Not Stop Talking About The Tigers and Cheetahs Also The Kettle Popcorn.

We do love the Phoenix Zoo, but I agree with others when they say, full price, but half open. It was 100 degrees out and the splash pad was closed. A lot of the food options were closed. Giraffe encounter closed as well as the Monkey Village. You could ride the camels though.One thing we do appreciate, is that they let you bring in any food or drinks that you want. So we saved money that way by bringing our own snacks, water, and gatorades.The kids enjoyed seeing the komodo dragon, orangutans, flamingos, rhino and the eagles! The reptile house and all the different snakes, lizards, and tarantulas were fun to see as well.

We chose a great day to come. It was nice and fresh the animals were up and active. We love the Phoenix zoo its very kid friendly and everyone is super nice and helpful. Animals are up and active

Love coming here. The upgraded pass is well worth the price. The camel ride is always fun and offered a picture package for an additional cost. The tram tour is an excellent way to see most of the park, and save yourself the walk. Sting ray bay is also included, and allowed us to pet a sting ray. Great family day trip.

Wow! Great morning fun with animals

Was a great day. They do NEED to give maps and/or have more maps to get around easier.

Was really hot but of course it is Arizona lol but enjoyed the day

Very disappointed!!! Took my 2 grandsons on 10/15/2020. Everything is extra in addition to the admission. Most of the exhibits were closed or could be seen for an extra fee. We saw a total of 7 animals in the whole zoo! I have to admit the landscaping was very pretty and it was clean but we went to see animals and there were hardly any! Never again, dont waste your money.

Great place for locals or visitors. Wide array of animals, beautiful settings in the hills of Phoenix which make for a picturesque visit.The zoo itself is very easy to navigate, well signed and lots to do for kids and adults. The guided tour which also includes a 4D movie is a nice add on as it helps to layout the zoo and gives you a general sense of where everything is.Highly recommended if youre visiting Phoenix or if youve never been and are from the area.

The cruise the zoo experience was a fun break from staying inside. It was a genius idea on the part of the zoo. We are excited to come back when the zoo opens to see more. The event was very well organized and ran very smoothly. We arrived about 8:20 and waited less than 10 minutes to start are cruise through. Well done! Lots of fun.

Great day at the zoo! Some attractions were closed but it didnt detract from our day. It was pretty warm out (103) so some of the animals were seeking shelter and werent very active. There is a nice sitting area at the pelican area that was shady. And the Wallace and Ladmo statue is a nice tribute.

Great zoo with a nice variety of animals.

This is our happy place! Ive been taking my daughter here since she was little. We cant get enough of this zoo. Every year for my birthday I take her here and renew our membership. Hope that the zoo continues to offer so many wonderful exhibits, and keeps the good membership deals!

The family had a great time visiting the zoo. There is lot to see and the shark 4d movie is a must see. Overall it is one of the best zoos Ive visited.

This is my favorite place to go. Even with covid going on my boyfriend and I had a great time. They don’t limit much and I would say it was definitely worth every dollar!

My family and I LOVE the Phoenix Zoo! Having a season pass is totally worth it because you can really get to love each section of the zoo and learn so much and become so captivated by the animals, their stories and their personalities. Each time there are different animals out and about, new experiences every visit!

Its worth checking out.

Two different splash pads, playgrounds, lots of spots to sit and eat, and lots of great animals to see.

Some animals were really depressed like the rhino but it was a great time. Also couldnt see some of the animals not sure why maybe they were inside of the building and werent out but still fun.

Been to the Phoenix zoo many times since early 90s, back when school field trips got you out of the classroom! Always enjoyed the visits during the cooler months. Browsing all the wildlife. Little shops for souvenirs and cafes and stands for food and beverage. Favorite visit had to be for Zoolights during Christmas season. Walk around for several hours enjoying the lighting displays in a unique environment for the holiday season.