My mother takes my young siblings to this location WEEKLY because she enjoys family time that way. I personally tell her that its a waste of money, due to streaming nowadays, but shes adamant about the movie theater experience. Fine. We bought $40 of concession stand food (which everyone KNOWS is a rip, but again, my mother enjoys the movie theater experience). After biting into the nachos, they were stale; the expiration sell by date was MAY 2020 and it is end of AUGUST 2020. When I brought the nachos back to he stand, Cheryl immediately threw them away, apologized and went to get another tray, but I could see that she was digging around the other nachos and they were ALL EXPIRED. She spoke with the manager Maria and Maria had the audacity to say they should still be good though. Cheryl comped me a drink and we waited for the manager to bring out new nachos. The fact that a manager didnt care about the expired nachos is the only reason why no one should go to this location. With everything that is going on right now, and for my mother to want to spend a decent time with her kids at a run down location anyway, youd think that human beings in general would be a bit more hospitable than that. If youre okay with selling our of date nachos, whos to say how old the popcorn, candy, hotdogs, other snacks arent out of date? The money that people pay for the over-priced snacks should at least, at MINIMUM, be of quality. I am severely disgusted with Maria and this AMC location. Do better with your hiring process and who you choose as management. We arent coming here anymore.
Usually impressed with this movie theater as far as the accommodations. There are kiosks you can purchase and choose your own seats and the concessions are above average movie food. They have pretzels, pizzas, flavored popcorn and a wide variety of candy as well as separate bar for alcohol. However, my last visit was not anything to brag about. Many of the drink machines were out of certain sodas and bathrooms were HORRIBLE. They were already dirty before the movie started with kool aid or something spilled in the middle of the floor, trash cans overfilled and toilet paper everywhere. About half way through my movie I went to the bathroom again and they were still disgusting. The only thing changed was the spilled juice yet didnt take the trash out or even sweep the floor. Definitely not impressed with my experience this time around.
Good theatre. Watch where you seat. Its ok,you might find better, just sayin
Darn Covid. I just wanna go see a movie. This theater is one of the better ones in this area.
Nice staff, decent screen, decent popcorn and food. I almost always enjoy my time here.
They did an amazing job with social distancing and did not ruin the movie experience!
Good social distance policy. Loved going back to movies
Great day out with back to back marine movies. Excellent associates, friendly and helpful, clean fosters, spotless restrooms and theatres and good comfortable seats. Good deals on popcorn and drinks for members, I mean... who can argue with free refills on both? Popcorn makes movie heaven for me. Loved the little bar for something a little stronger. All in all 5 out of 5, very satisfied.
Loved it.I know you only make $ by selling concessions.Take my money.
A great place to see a movie. Ive seen quite a few movies at this theater over the years, in 2D and 3D. The sound system is incredible. You wont be disappointed. The refreshments are pricey, but are they at all theaters?
Below quality for every AMC in pretty much every other city. Most AMCs these days have recliners and a good looking remodel. This AMC is closer to an AMC classic with a 90s styling than a mainline AMC.My bar experience here has been phenomenal. There is one male bartender that is always jovial and light spirited that makes fantastic drinks. He deserves a raise.The few other bartenders Ive seen here are of average bar tending quality.
I spent 90 dollars in here and wasnt allowed a refill on anything. If this was Covid related, they could have explained this to me, instead of a smartassed employer saying were closed
This used go be the rave theater. Its been bought out and partially renovated. Still one of the best in the area. Prices are on the higher end without some of the amenities. Leather reclining seats for example. Free wifi, and a special line for members which is a nice perk. They have a pretty full service bar and thats wonderful. Great theater, just not spectacular.
Clean and neat theatre, good screens and sound. There is actually a bar in the lobby which was neat even though I didnt drink anything. It was just a surprise to see it there but it looks classy. I will visit here again for my next movie.
No problems tonight for us personally. Cashier was awesome.>> Note: NO LONGER $5 TUESDAY, NOW $6.45.
Nice movie theater, wish they would install recliner chairs and that is the reason for my 4 star vote. Also it would be nice if they offered some better discounts on tickets, but it is what it is. Popcorn is fresh and its nice they have a Coke Freestyle machine to offer plenty of drink options.
A really good example of why no one wants to go to the movie theaters any more.Bathrooms are beyond filthy.Concessions overpriced and quality is very low. Movie theater popcorn has declined.Tickets for two plus popcorn and a soda is around a hundred bucks...screens are small for the price of the tickets compared to theaters elsewhere.One star for the covered roof, a second star because they did in fact successfully screen the movie we went to see. But thats really it. No redeeming this place, it was really bad.
Amazing place with comfortable seats and a wide selection of movies available to be seen. Also the food bar has a ton of food, drinks and snacks to choose from and even though it is pricey but well worth it. The IMAX 3D and IMax screens are well worth the money to any movie shown there. The staff is always very friendly and always there to help you get to the right screen to watch the movie you came to see. Hands down one of the best movie theaters ever. Also cleanliness is also spot on too well kept and very clean to enjoy the movies.
Great selection of mens clothes and of course, all the uniform needs. Womens wear needs improvement... clothes look like they came from Forever 21. Very low quality.The hours would be great to keep open a little later that 6 or 7. Not everyone, especially students, get off at 5 to make it in time. More reasonable hours of closing at 8 on week days, 9 on weekends would be better.
My favorite movie theater in the area. Great location, good choices in food and candy. They serve alcohol, which is fun to indulge in during a movie. Clean bathrooms, good service! They take care of you, and it is clean. The seating and screens are great!
We enjoyed our movie! A little loud but not too cold. We miss the recliners we have experienced at other theatres but the stadium seating was comfortable.
I mean this place is just a theater, it gets the job done. My review is partial because they used to have an arcade. They got rid of an arcade to get a bar. If I wanted a drink, Ill go to a bar. Id rather play video games while I wait for my movie to start.
Nice clean facility. Nice bar. The ticket kiosk does take a little time. The candy selection could have been a little better. The seats were really comfortable. I do like being able to pick my seat at ticket kiosk.
Very much enjoyed this theater. It has a full bar, plenty of parking, easy entrance, and very comfortable seating. I would definitely recommend going back here for movie night.
Great theater, very well run. If you go early on Sunday mornings to a movie thats been out a few weeks, you can practically have the entire theater to your self. Great location for near by restaurants and shopping.
I was surprised to find out that they now have assigned seating. I prefer to have the option to move if someone is on their phone or being disruptive. The concessions were fresh. The bathrooms were clean. The theater was a little warm could have cooled it off more. I dont plan on going back anytime soon.
We got there late, like 30 minutes late but couldnt watch a later movie due to dinner reservations for Valentines. The guy who sold us our tickets was patient as my son, 11, worked his way through his first ticket purchase. Sold us the tickets we wanted, even though it was clearly past time, thankfully. Made it quick. Movie theater is ALWAYS clean. Only thing, need some type of popcorn salt! Any kind of popcorn salt! It is $16 dollars for one drink and one popcorn... please give us salt.
The movie and popcorn were good, but its a good thing we got there 45 minutes early because we waited in line for tickets (out front) for 23 minutes, on a non holiday or special event Saturday. Inside, while in line for popcorn and a drink we waited for another 25 minutes. We got inside during the previews!!
I dont write many poor reviews, so this is a rare one. My wife and I went to see the movie 1917, the first theater movie Ive seen in a theater more than 3 years. I doubt the AMC theater owners (Wanda Group) will care since Im dont spend much time or money with them, but they should take heed and hopefully other patron will too. You cant do anything to make the actual movie (any movie) better, but you can have a big impact on the theater experience. In purchasing my tickets at the Kiosk, it is unclear on the seat selection as to which rows are near the screen or furthest away. Inside the theater (theater 13), the seats have numbers but not any row indicators. You can argue that row A, is also closest to the screen, but you could also say it starts at the top. Without foreknowledge, you cant really tell. But once you have your seat number, you cant just move and sit anywhere, unless the movie isnt sold out. The theater itself was cold, not from air conditioning, but from the need of heat. It was 47-degrees outside, plus a strong windchill. Most audience members stayed fully bundled up. My movie was at 3:35 pm, and the carpet within the theater was cluttered with small bits of paper, popcorn and other trash. The mens bathroom needed cleaning as there was noticeable urine smell, urine on the floor around the toilets and paper towels on the floor around the sink. I didnt buy anything at the concession stand, so I cant offer any review on that.
Everything was fine. The theater was clean and the staff was friendly. However, I am not sure if this is a reoccurring issue or not, but they were severely understaffed to the point I was forced to buy a ticket at a kiosk. Luckily I was paying with card. I tried to get concessions, but after 10 mins I needed to leave the still very long line to get to my movie on time. Again the staff was doing there best to push through the line, but there was no way with only 2 people running the whole show. Still a good theatre I just hope they fix the manning issue.
The theater was great and we got fantastic seats even though we got there at the last minute. The only down side was the line for tickets was long & the line for refreshments was even longer. This was the first time in probably 20 yrs I sat through a movie without popcorn & a drink.
Super upset and disappointed. My friends father died today. I went into the theater more than an hour before closing, to buy him a gift card to help him take his mind off of things. I get referred to the customer service window. Miss Lady tells me she cant sell me a gift card because she had already counted her drawer. I explained the situation. Your father only dies once. I know how retail works. She could have done it if she wanted to. She also couldnt tell me when the theater opens tomorrow so I could buy one before I give my condolences. Ultimately, I think she was being lazy. Pathetic excuse for customer service and heartbreaking lack of sympathy.
Of course the prices are too high but the place is generally clean
The seats are so comfortable and I like that you can reserve which exact seat youd like. We changed our minds about what movie we wanted to see and within 2 minutes, customer service was able to change our tickets with no issue. I wish there was a smaller option for the popcorn but I guess you can never really have too much movie theater popcorn. They had a great selection of candy (including cookie dough!).
The theater was clean and service was fast and friendly. The alcohol bar was a nice perk. The only downside was the directory display screens for the theaters werent working. Still one of the better quality places to go in Pensacola for sure.
Its one of the only theaters in town so it is what it is. Its clean enough and has a good range of concessions but its really odd how the customer flow is handled. There often is no one in the ticket booths and no one taking tickets in the door. You have to wait in the entire concession line for tickets on the weekend if you dont have digital ones. I cant imagine that keeps people coming back. We went in on a Tuesday evening once and, other than two concession stand workers, I literally saw not a single employee. No one checked to see if we even had tickets. I guess we could have walked in and never paid.
Clean and quiet. Movie tickets and food is still priced too high. Should never cost over $30 to visit.
Excellent facilities. Clean and the staff are very nice and courteous. Of course, food is pricey. Recommend it to anyone.
Facility and system cannot handle the number of customers they have. Tried for two days to buy tickets on line with AMC and Fandango without success. Tried called and was hung up on 3 times then the phone just went to a recording.Went to theater, line to buy tickets went out to the road because there was minimal crowd control. Inside, people waiting for the kiosk blocked the door and path to entrance.In the movie, 25 minutes of previews past the start time was excessive.Theater was clean and well maintained.
Comfortable seats. Friendly staff. Great place to enjoy a movie
Really enjoyed the movie I just wish they could turn the sound down a few decibels.
Very good AMC! The seat are pretty comfy. Very nice large screen! And as usual AMAZING POPCORN!!! Only downside is there was trash on the floor were you sit.
I like that they remodeled the place and looks so much bigger. Would be nice to have better and more comfortable chairs...food is always overpriced at movie theaters!
We went and saw Abominable. It was great. All our family enjoyed it. Love the new pick your seat.
AMC has good movies I like it alot the restrooms is nice and clean I plan to go to Seymour movies there when I can
Love the fact they sell beer. Nice clean place...go figure people who sit down beside me wanted to talk through the movie!
Bayou 15 is always a good place to see a Movie. I saw The Lighthouse tonight and the film was produced to be shown as a square. Because the curtains werent drawn in that effect was lost. Otherwise I have no complaints.
Avoid unless you are a “Stubs” member or you will wait in concession line forever while they are prioritized. Also, assigned seating is great IF you give more info about the theatre so you can pick seats not in the up front section or across the theatre from the entrance ramp. Just trying too hard and did not really think anything through.
The IMAX theater is AWESOME!! I also enjoyed the food!! All that was missing was the reclining seats!
Great place to see a movie! We always get our seats online early and use their VIP card to get discounts on all the food. With the card, the pricing isn’t as crazy, and you can skip everyone in the regular line. Staff is friendly, and my kids love coming here. Always a good time with the family!
Nicest movie theatre in town. Could use a remodel or some renovations though.
If youre an AMC movie stubbs member, which I am, you get more for your money. $5 movie tickets on Tuesday and discounts at concession. No it does not have the reclining seats as some other theaters have upgraded to in larger cities. But this theater has its perks.
I have been to this theater 100 times and have never had a complaint...until today. It smelled, the seats and floors were filthy, gnats were flying in our faces, and the womens bathroom had a leak that leaked the dirty excrement onto the floor. I could not believe this was the same place I had been to so many times over the years. It needs an overhaul...
Glad this place does the reserved seating. It is actually why I went to this location and not the one down the road. They havent updated their seats to the recliners yet which I was sad to see. Cleanliness was pretty good relative to most big theatres.
Not enough people at the counter. In the A list line, cashier finishes with people at the counter we start to walk up she walks off. No just a minute or Ill be right back. We stand there waiting for her when another cashier calls us down to her, we head that way but people from the regular line cut us off to which the cashier mouthed sorry. Back in A list line wait some more and a very nice red headed man called us to his line and finally served us. Movie was great.
AMC is usually a good experience & today did not dissapoint. Everyone was very friendly & helpful. They kept the ticket & concession lines moving well. I dont know how I feel about reserved seating for a matinee showing; but thats just me.
Great place to enjoy a movie. Lots of food and drink options and reserve seating as well. Had a great time with the family watching Addams Family.
Went with My family. We all really enjoyed the movie.. A bit expensive. But had a good time, nonetheless!
This is my go-to for movies. I came here recently to watch a rerun of The Shining and a could not be happier. The sights and sounds are incomparable!
Theater feels looks and feels very dirty didnt want to touch anything. Only reason I give two stars is because I see their battle, people have no respect for the facility trashed bathrooms and feet all on rails and back of seats. Trash thrown all over drinks spilled or just plain poured out on floors. Ashamed of the way people act.
Went to see Star Wars IMAX and had a terrible experience. Entire movie was out of focus. Manager was told multiple times by multiple customers. Never resolved. People in my assigned seat that refused to move. Told management and they refused to help. Soda was out of syrup and would not give me another to fix the issue. I’ve managed movie theaters and these are simple issues that are easily fix with little effort but none was made. I will not go back here ever again.
Great place. Didnt know you have assigned seats now, which is dumb. Other than that, great place.
Its a movie theater.... not trashy, sticky, and gross, so what more can you ask for?Movie theatres nowadays are practically all automated anyway.... 5 more years and theyll probably not even have a need for employees anymore.
Better show up over one hour before your movie begins . 20 min wait to get tickets 40 min in concession line. Have assigned seats so dont know what you do when people behind you kick your seat and cough the whole time
The theater was good, but the concessions were terrible. Super long lines, no hot food, only one concession stand open.
My AMC stubs account that I paid for to get premier, was hacked and I got locked out of it. Apparently they can do nothing about this. So Im glad my debit card wasnt linked to the account. If you have a account Id suggest not linking your card. They changed my email, name, number, and everything to do with my account and completley stole it . My guess is they was after my credit card but either way AMC is no help at all they literally wouldnt help me get the account back or give me a new one or anything. I was told to email support with screenshots of emails and account number and never heard back so oh well..
Its a theatre! The snacks are expensive, but it does the job. Solid screens, relatively clean theatre. It does the job well.
Love reserved seating, but not the extra charge.. And No more popcorn salt at the condiments table...
This movie theater was awesome! The staff was friendly and very helpful. The seating slightly reclines. If you check the website for this location they offer a great deal for three movies a week!
Just saw the new Lion King in IMAX. The movie was fantastic! Loved every scene and song. The seats were in good shape and comfy. My only qualm is that I suppose someone wasnt paying attention or something because the lights werent turned off until 10 minutes into the movie and were not turned back on during closing credits. I was unable to see to get everything and almost left some important valuables. Hopefully someone sees this and this is taken care of so it doesnt happen again.
Would love more comfortable seating. I may be spoiled though coming here from Denver where they have recliners.
So fun with Star Wars experience! Staff was very friendly. The only marks off are for cleanliness. Floors,countertops by butter etc were filthy.
WOW!! We went to see Jumanji ..large popcorn w/refills, large drink w/refills, and our 2 tickets ONLY 22 DOLLARS!!YAY!! Wish Id known this sooner. Headed back to Calif.
Have taken the marques have been disabled making it impossible to ensure you go to the correct movie
Great place! The lobby is always clean and tidy, except for around the popcorn-butter area. The main theaters have comfy seats and are also clean. I would advise not going to see a movie late its life because youll be put in the back theaters which can be neglected from time to time. Other than that little problem the theaters are great! Food, well I only get popcorn and candy, Id recommend asking an employee for food recommendations theyre almost always kind about helping customers. What I thought was really strange is that they stopped serving annual buckets. for a theater that has had, and served, annual buckets for almost a decade it was strange when they stopped. Ive been going to this theater for at least four or five years of my life and the atmosphere has stayed quite the same, its normally relaxed and quiet atmosphere. Overall, this theater is great and its probably the best location in Pensacola.
This is not Broadway, yet there are assigned seats. If one person sits in the wrong seat and someone complains....the entire audience has to move around to their assigned sits. Will not come back and will only use Gulf Breeze Cinema along with all the other Gulf Breeze population. Love me Jimmy Buffett says.....too much organization that is not organized. Check in is a pain as well!
Very clean & comfortable! Nice concession menu.
The IMAX is awesome! Great sound and not a bad seat in the place!
Nice clean theatre. IMAX had good sound
Great experience! I love the fact that you can purchase the seats you want!
So much better than the one on W street
Enjoyable experince. Lights could of been turn down a tad bit more but other then that great!
The theater was warm. I had to call 5 times before anyone would pickup. The restrooms were not disgusting.
I watched Rambo and movie was awesome. Its a nice clean environment. Plus I went while kids were in school lol
If you are over 6 ft tall get the top row plenty of leg room.
AMC have the best and cleanest theaters and they have a good deal on a package that lets you see 3 movies a week and a bunch of other perks, the only downside to AMC is there prices for food and drinks. They are outrageous. Just sneak food and drinks in like the rest of us.
Excellent movie theater. It’s always my top choice.
Went during a big movie opening weekend. Lots of movie goers, yet the lobby & restrooms were clean. The theater was also clean. I was impressed by how fast the service was at the snack counter even though they were bombarded with tons of people. All employees did a great job!
The employees were really nice, definitely recommend this theater!
While the theater offerS new release movies (A+) the way they take care of the common areas, e.g., main entrance, concession stand, hallways to into the theaters, is TERRIBLE! If I could add the pictures I took you would think you were in a kids playroom with trash everywhere.... not sure where the manager was but obviously he wasn’t where the patrons were...
The bar up front looks super swankin!!!! And the hospitality is A1!!! Matthew dang the snack vendor was on TOP of his game.