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Chuck E. Cheese
2030 S Hurstbourne Pkwy, Louisville, KY 40220, United States
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El
Review №1

Stopped in to celebrate my 3 year old Granddaughters Birthday & she enjoyed herself, so mission accomplished!

El
Review №2

They have increased on their prices.. They have gotten extremely expensive! The price for their food was even outrageous! Ive took my kids there for years. I have four kids. We used to have hours of fun on $40 a few years ago. Now they want $5 for a brownie and $16 for 30 mins of game time.. Took my daughter there for her birthday. They didnt even decorate the cake.. When I asked about it they said it cost extra! I will never take my kids there again.. My daughter and other kids were so disappointed. We spent $160 there just for everyone to be unsatisfied!! And to top it off,, we ordered a vanilla cake. They gave us lemon.

Ca
Review №3

Great not a lot of people and every one was nice .The kids had a good time.

Mr
Review №4

Thank you Chuck E Cheese for my amazing childhood memories!

na
Review №5

Wasnt not crowded! Kids played games, ate pizza, and had a great time.

Ce
Review №6

Very clean and my son always enjoy!

He
Review №7

Came for a birthday party. I like that they check numbers before you leave with a child. Very busy the games seem to be well placed. And they have a huge selection of games. All the kids there seem to have a great time including my own. I do wish they had better options for the adults when it comes to buying food. They are. A little overpriced on their Pizza and the pizza itself is extremely salty.

Ma
Review №8

Pizza has improved immensely. Much better flavor now. The conspiracy theories on the slices might be true, but I cant tell. If you are playing games and plan on staying a while, the all you can play option is the only way to go. This location is clean and they update the games regularly.

Ro
Review №9

Took kids here .. they had a blast ! Hair pricy though

Co
Review №10

I had my 5 year old birthday party here and it was a success. The staff is well organized and very efficient. The pizza is addictive and the prices are amazing. This is the perfect place to bring a small child for tons of fun and not hurt your pockets.

Re
Review №11

I love it here! Its really where a kid can be a kid. The staff were very pleasant, helpful and patient. I hope you never close.please support Chuck E Cheeses. We love Chuckie since #Showbizpizzathey have Covid 19 accommodations but still worth it delicious pizza

Ho
Review №12

Glad they are open grandkids love it

Ji
Review №13

Gave my granddaughter birthday party. She had a ball.

ke
Review №14

Really nice customer service and its really clean

Je
Review №15

Today at 3pm I had a party assistant named Sydney on our receipt. She was excellent and so helpful. I haven’t had such good service in a very long time. Birthdays can be stressful but this was our first party here. The Food we ordered was good, hot, and fresh. . She cut and served our cake. She took our son to meet Chuck E Cheese for pictures and he jumped in the ticket booth for all the tickets he can grab plus tons of free games for him in the bracelet they get. I never give reviews but she was so good dealing with all of my In-Laws and us. They even helped with cost since some of the kids were no shows.I tried to tip her but you can’t tip on credit cards. You have to give cash only..apparently so we scrounged for enough cash to cover more than 20% of 140.00.

Br
Review №16

Way better then most! Most of the games works and food is ok but no one comes here for the food! The experience for our kids was great! They love coming here! We have been to other locations and this one is by far the best!

An
Review №17

Enjoy the good time and games for kids. Excellent place for kids and family. You can do rest and kids will enjoy playing.

Bi
Review №18

My nephew (the birthday boy) and daughter had a blast. He loved the ticket vortex, and got somewhere in the realm of one schmillion tickets. The staff was amazing, friendly, and polite, even through the buzz of the birthday kiddos celebrating. The packages are a little pricey, but definitely worth it for all the kid guests to have a bite of pizza, cake, and play games until they burst. Reloading the game cards is very easy and the prices arent bad (add about $10-15 of tickets for an additional 30-45 minutes of games)!

Di
Review №19

My granddaughter loves playing the games.

Po
Review №20

The pizza was delicious, hot, cheesy, saucy but not fresh. Some pieces were chewy whilst some were soft. I didn’t mind it though it gave a good variety. A child did do a chunky vomit on one of the gaming machines but staff were very quick with the clean up. Overall I do recommend. Lisa gave me great discount on our beverages.

Sc
Review №21

My daughter and I walked in and an employee was sanitizing every machine thoroughly. Food was served hot and was tasty for the price. Games were reasonably priced if you buy the mouse card. Best part is when Chucky comes out every hour and makes it rain tickets. Kids go nuts! Will be back.

Ka
Review №22

Oddly enough I live their pizza, in fact its about my favorite! My grandson wants his birthday party there every year. Its fun spending time with them and having fun playing games together. I do feel sorry for poor Chuck E! The people that take care of parties do a great job getting you everything you need.

Ge
Review №23

My grandson Loves this place! His 3rd BD party was a blast for him. We had our own attendant who was super. She kept him engaged and helped with cake cutting, and being sure he got his one on one time with Chuck E. Nice young lady.

M
Review №24

Nice clean and social distance friendly

Pa
Review №25

We went for my great nephews birthday party. I really like the fact that they stamp your arms and the arms of your children. I also love how well lit it was. Ive been in one of their competitors before and was not impressed at all. My poor daughter doesnt like mice (fake or not). Thats the only thing she saw wrong. I would come back here before I go to the other place though. The only drawback I saw was it was getting busy as we were leaving. They needed one person to take care of stamping the arms coming in and another one to check the people going out. I wasnt concerned until I saw that the gate wasnt locked. If I had been trying to go out with someone elses child, I could have. The tasted better than the other place too.

Ch
Review №26

We had to wait over 35 minutes past the scheduled birthday party time for the pizza. They were busy though, and the pizza did taste good.

mi
Review №27

Great place see what I did where a kid can be a kid

Bu
Review №28

You should never eat pizza from Chuck E. Cheese it’s Mitch match pizza whatever pizza you leave on your plate they recycle it and give it to the next customer that’s why your pizza slices are never cut the same avoid this place at all cost

Ke
Review №29

My toddler has a nice time here.

Mi
Review №30

Great place to take your kids, especially when the weather is bad. There are plenty of games for kids young and old (including adults) to keep them happy. The only reservation is if its crowded, there is always ample table seating to sit down or eat, but in my humble opinion the amount of games there isnt enough for all the seating. Basically, it can and does get a bit crowded in the games area. I like the play area for toddlers, but I wish they had a few more slides and the like for kids to climb on.I have to add that I was impressed with the pizza. I would have thought they would only have frozen and microwave pizza, but its fresh and it was pretty good. They obviously have an ample selection drinks for adults and children. The prizes require a lot of tickets i.e. a lot of money and arent that impressive but for me and my children thats not really the point, they just like playing the games not necessarily winning tickets. Theyre also a tad on the young side, so it may be different for kids who are a little older). lastly, the prices of the games are pretty reasonable but I did find the food to be a little more expensive than I expected, but again the pizza was good so I dont really have that many complaints about its cost.

Ly
Review №31

The only reason I go here is because my granddaughter begs me to take her whenever she comes in from out of town. Service is fare at best. Food is absolutely awful like cardboard. Even took pictures of empty buffet table. I have complained to management before about the lack of enthusiasm when Chuck comes out. They apologized and game me coupons to come back. The 1st time I did and handed in the coupon they made sure everything was above par and excellent. This time without a coupon it was back to normal and Chuck was not near at is best. Broken machines. Thinking About taking my granddaughter to Gattiland next time.

Cr
Review №32

The best place around for arcade games. For $12 my kids can play all the games they want for 30 minutes. Didnt eat this time, but the food is way better than it was years ago.

Da
Review №33

Fun place for kids. Clean with plenty of games to play. Larger than most chuck E cheese store. Pizza and drinks ok. Children have plenty to keep them busy. Parking lot large.

As
Review №34

Not too many ppl there now

De
Review №35

Pleasant, enjoyable, friendly and fun time. It honestly surprising how great this place is. Its always a safe place to bring your children. Its been that way since I was a child having my birthday party there and now my daughter enjoys it just as much. In her words you deserve 10 stars. The food have great standards. Staff is friendly and patient.

Al
Review №36

This chuck e cheese is the best one Ive ever been to. It was clean and everyone was nice. All the machines were working. The food is fine for what it is. They have dip n dots ice cream which was a cool surprise. They made our birthday party feel special and fun. We will be back.

t
Review №37

Watch the salad bar here, the employees consistently do not rotate salad bar product. Many times I’ve been here, the salad items haven’t been washed. Manager wasn’t happy after confronting them about dirt on their strawberries!

Ke
Review №38

Great game selection for kids. Not a fan of prize options and food prices

S
Review №39

We had my nieces 5th Birthday party there. Everything was perfect. I love how they had everything planned, time coordinated. The manager and our server were very nice to us and made sure we had everything we needed. This is definitely something I would do again. Thank you so much Chuck E. Cheese you made my nieces day.

Na
Review №40

I would never plan another birthday party here. I would give a 1 out of 5 but Im taking into consideration the fact that my children and the children at our party had a great time playing the games. Our birthday party person had no personality at all. She was so dull and bland. The kids were literally so bored they hated the birthday party part of the party! She forgot majority of the things we requested and was very slow. The children did have a great time playing the games and dancing with Chuck. If we ever do another party there, I will make sure I dont waste my money and just have it at one of the tables. Definitely not worth the amount of money we had to pay. Oh and a compensation of 500 tickets does not in any shape form or fashion help make this situation better. Its actually a slap in the face.

Di
Review №41

Came to this restaurant because we have always had good service. Had an issue with something in our pizza and the manager was rude and told us nothing she could do because we ate half of it. Definitely will not be coming back to this location.

Ba
Review №42

This place is for the young parents! Took my Grandson and they wore me out! Fun place for children about 5 and older. They have a very small area for toddlers. Saturdays are the worst day to go!

ta
Review №43

I go to Chucky Cheese once a month i have a special needs son and his best friend who absolutely love this place.Everyone goes above and beyond to make sure Brandon and Jordan have a amazing time and calls us the regulars which makes them so happy that they have a place that they love so much ages 24 and 20 but especially a worker there named Will Wise he goes above and beyond his job and back again even when there is alot going on and it seems impossible i wish that he owned a Chucky Cheese or they would recognize him in some way we appreciate and thank you from the bottom of our hearts have a blessed day

Je
Review №44

Really fun for the kids & the pizza was pretty good also. The BIG thing is the games that are there and the tickets,,Thus the more tickets the bigger the prize. They also have a decent salad bar if you like. The staff were wonderful and Chuck E Cheese put on a good show, Was a fun time & it goes by very fast in there, Seemed to be clean too, I have to give them an A+ & keep up the good work!!!!!

al
Review №45

I love it this place is very good for kids because have play indoor and the machine all work.

Ta
Review №46

Paid for a pizza told them I wanted it to go... no problem they said, well I went and told them I was ready to go lady said ok We will put it in the oven... Im ready to walk out the door & ask for my pizza... welp it was given to someone else and it would be 5-7 minutes for another... yelp just give me my money back. Other then that Kiddos had a good time

Mi
Review №47

My kids love it

Ni
Review №48

We had my youngest daughters birthday party here. All the kids had a great time including the dads who tried to get the most tickets.

Jo
Review №49

I had a wonderful time at Chucky Cheeses. All the children laughing and playing was really nice. The Pizza was also very good.

Sy
Review №50

Went to a birthday party here during the week and my children had a blast. The place was cleaned up well and the food smelled delicious. Pricing for games was very reasonable.

Va
Review №51

Our hostess for party was great and made our party a real success. What a great experience we had because of her. Food and games are always good and keep children and adults entertained.

Ta
Review №52

Food wasnt good at all and ot smelled odd when we walked in. The games all worked and my family had a good time just wouldnt waste money on any food.

Vi
Review №53

The staff was awesome! I Forgot his name but he was a great party host. That was my first time booking a party.

Bi
Review №54

Food was good but took FOREVER to get. Staff was cool though

me
Review №55

My grandkids love this place. And now that you can pay a straight fee for no stop play is great. We got a hour of play for around 20.00 for each child was noce

Mi
Review №56

Great for birthday parties and family fun

Br
Review №57

Its crazy. I remember going to Chuck E. Cheese as a young kid. The mouse was always creepy. The animatronic stage has skimmed down dramatically, too. Its definitely more expensive.. several thousand of tickets for a yoga ball.. But the kids love it. Going from tokens to a timed badge is either a marvelous idea or sheer evil, depending on perspective. Skee Ball is addictive, but hard on your back if youre a grown-up. Lots of entertainment for the kids. The pizza is pricy, but pretty good. Be prepared to drop some loot in order to have a good time, but it can be oodles of fun for everyone.

Re
Review №58

Everyone had a wonderful time. Pizza and cake were really good. Young lady named Jordan was our hostess. She was very respectful, patient and worked so well with the kids. Other staff also checked to see if we needed anything. Well worth the money for the experience that the kids will never forget. And I didnt have to cook or clean anything. Will definitely recommend this birthday destination for parents with children of all ages. Thanks again Jordan other parents also noticed your great attitude, patience and care you showed everyone in our party.

Mi
Review №59

This is a great place if you wanted to surprise your kids under 15... I took my kids there as a surprise and they love it... I played many games as well and was able to get many tickets.... The pizza was great and have many coupons online for Pizza, Drinks and Tokens...

Mi
Review №60

Great place but the prices for the toys I think are ticketed to high. Kids love this place

Me
Review №61

I took my kids here for the first time in a long time... The pizza was much better than it used to be!!

ch
Review №62

Great fun place designed around kids but adults can have fun playing games with their kids to earn prize tickets.

Ti
Review №63

Clean and well staffed. I highly recommend for a childs birthday.

Be
Review №64

Very fun location! Atmosphere was comfortable and inviting while still feeling safe with the kids!

Sh
Review №65

Great fun place to take the little ones. Pleasant customer service.

Ha
Review №66

Best place to take kiddos. Love that they use cards now and its fairly inexpensive

Ti
Review №67

Unlimited play is awesome! However, the wait for the ticket muncher took half an hour, and at the end when you have a tired toddler who wants to run and you have to stand in line with 4,000 tickets its extremely difficult to want to return.

Ch
Review №68

Heaven for kids, h... for grownups. Constant lights and noise, decent pizza.

Je
Review №69

The family an I had a really good time it was a awesome place to have a birthday party!

Da
Review №70

We had a birthday party for our 2 boys here and I was very impressed with the attentiveness of the staff, their politeness, and how they treated our kids. All the children had a wonderful time and theres a good chance we will be celebrating a birthday here again.

Ju
Review №71

Surprisingly great experience. We reserved a birthday table for a seven year old and our handler was extremely accommodating. Theyve replaced their token system with a card system for game play and it is much better. The pizza was not terrible. A lot of sticky surfaces but thats to be expected with tons of kids running around.

La
Review №72

We took my great niece Kaylix, to Chuck E. Cheeses, for her Birthday. We had a fantastic time playing and meeting the famous mouse.

Ca
Review №73

Clean, well-lit, games in good state of repair, good selection of prizes, great for kids parties.

Cl
Review №74

This place is great to have lots of fun. Play games and eat great pizza. I recommend going to visit.

No
Review №75

Good stuffed crust pizza, the grand kids love to eat and play here

Pa
Review №76

The children love being there. The pizza is good.

La
Review №77

Its very loud. The pizza is as good as any frozen store brand is. The friends b day party package is nice and the staff are very friendly and helpful! Wish the prizes you get with tickets were better. Very cheap and not good for toddlers. Over all its much over priced for what you get.

Ch
Review №78

Will always be a kid favorite. Pizza isnt bad, salad bar is all over it with 25 ingredients, appetizers are bringing it. Then the games, a kids wonderland of tickets, balls flying everywhere, and lines at the ticker counter. Funny now that I am older I notice the vicious war of games between dads. I dont remember my dad even going to this place with me. Now there are those games that guarentee tickets in mass and there is a strange brotherhood of fathers that stay on them. Always willing to let a kid try but quick to step in when the kids cant hit the jackpot. Wont be the last time I go, and Im not telling anyone which games have the best payout. 50 bucks for pizza and a game card, about 2 hours of solid game work, taking home the .26 cent ball for 2500 tickets. Day complete.

Ch
Review №79

My son had his first birthday at Chuck-E-Cheese today we paid for the party package four five kids paid for 4 extra large pizzas for 6 adults each kid had lots of tickets to play with and the birthday boy had a lot of tickets total we spent $160I think the adults had more fun than the kids did LOL we was there for four and a half hours we might find somewhere else next time a cheaper Dover experience was pretty good everyone had a nice time we ended up getting almost 4,000 tickets

Jo
Review №80

Good place to take the little ones .

Ki
Review №81

Great photo opportunity for Mimi and Papal with Ellie spinning big wheel and a 100 ticket win. Very Good time for 6 year olds birthday celebration with grandparents!

An
Review №82

Happy birthday Journey

Ca
Review №83

Pizza has improved over the last couple of years. The stuffed crust is pretty close to Pizza Hut stuff crust. I feel secure with the hand checks at the door for matching parents/children.

Ke
Review №84

I just want to say that I love this place. My kids just have fun running around, entertained for a good hour or two. The pizza may not be the greatest but for the price its good enough. Nice to see some of the new updated games since the last time Ive been in. My only complaint is half the time the ticket machines malfunction and give my kids to the wrong count.

As
Review №85

My daughter had a birthday party here and it was great. Great hostess and good pizza. They were very accommodating anf she had a blast.

Je
Review №86

Great place to take the kids. We always have a good time. Food is ok, but definitely worth the entertainment.

Tr
Review №87

Pretty clean for it being a late Saturday night. Staff friendly & helpful. Safety to boot!! Looking forward to celebrating kids birthday here.

De
Review №88

My grandson loves going to Chuck E Cheese. He asked to go, so Grandma and Grandpa couldnt tell him no. It turned out to be a great time.

De
Review №89

We had so much fun for my granddaughter and grandson birthday party!! Fast and friendly service. Love all the games and play areas the children had to choose from. The pizza was hot and loaded with toppings and salad bar always taste fresh. Reasonably priced as well

Jo
Review №90

Our children love it here!!! We always have great fun and family time together️

Ke
Review №91

Decent pizza. Had a few of the younger kids games out of order but otherwise good

Ja
Review №92

Pizza isnt the worst and they keep it cleaner than most kids places around town. They got a bunch of new games in the last 6 months which is nice. I dont think selling beer was a well thought out business decision but at least its not a full bar like incredible Daves had. That was weird.

An
Review №93

Decently clean, pretty good food, awesome place to make memories with the kiddos!!! The party host was awesome and a hard worker! She for shore made our experience a better one!!

J.
Review №94

If the same place as it was when you were a kid. Not a lot has changed just the way you remember it and maybe the mouse is not mechanical anymore. the kind of place that reminds you theres no such thing as a bad pizza at because this is about as close as it gets. And kids can have fun no matter how much the place kind of smells like socks

RO
Review №95

Great tome

Ja
Review №96

Only two in the areas! Only 1 in Louisville now! But is great for kids! Two thumbs up! And really reasonable price feed 4 for 26 bucks! 2hrs of fun for under 50 bucks! Try to entertain your kid on their birthday for less than that and not have to clean up the mess or pull your hair cut trying to make sure its special! Sit back relax and let um go! Miss the rolling ball game though! Things change!

St
Review №97

Awesome place for lunch dinner an fun

Ro
Review №98

Kids have a wonderful time and the food is good for the price.

Su
Review №99

They took our food away while we were playing games this time.Almost whole pizza, all of our stuff was at the table . We were close to it playing games with kidsLast time they gave my daughter half cooked food... hot dog stuck in raw batter. Sometimes it can get dirty.

An
Review №100

Decent place for under 5 yr old kids

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2030 S Hurstbourne Pkwy, Louisville, KY 40220, United States
  • Site:https://locations.chuckecheese.com/us/ky/louisville/2030-s.-hurstbourne-pkwy.
  • Phone:+1 502-493-0261
Categories
  • Video arcade
  • American restaurant
  • Children's party service
  • Family restaurant
  • Pizza restaurant
  • Children's amusement center
Working hours
  • Monday:11am–9pm
  • Tuesday:11am–9pm
  • Wednesday:11am–9pm
  • Thursday:11am–9pm
  • Friday:11am–9pm
  • Saturday:11am–9pm
  • Sunday:11am–9pm
Highlights
  • Active military discounts:Yes
  • Live performances:Yes
  • Play area:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Good for kids:Yes
  • Restaurant:Yes
  • Toilets:Yes
Crowd
  • Family friendly:Yes
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