What a great place to visit. Took my wife, daughter and In-laws. We drove down for the day ate dinner before we got there. Smooth access to get in the cave. People were patient and everyone drove slow enough so that you can take it all in. Theyre something for all ages.

Went to the Lights Under Louisville event. It was awesome! Beautiful lights and no line.

It was a fun experience, But it moves slow do to the size of groups (and safety). I wouldnt do it again unless they do a new experience. Its worth doing. The guides did a good job, but it was hard to hear them with masks on.

It was my familys first time going. It was extremely busy but I was pleasantly surprised by the fact that the wait wasnt bad at all. The lights were absolutely beautiful but what made the night was the joy and excitement it brought to my 5 year old nephew. Well worth the $35 because lets be honest creating sweet memories is priceless.

The lights and the music are fun and are nicely done. I was really impressed with how they line up all the cars and then start the line through the cave. The line consistently moves and youre never just stopped/stuck so that nice. It was run really efficiently. I gave 4 stars instead of 5 because it is a really short experience, overall I think it only took us 20 minutes to drive through.

This is the absolute best Christmas lights show have ever seen! Not to expensive, with the covid going on perfect outing for families.

Lights Under Louisville was amazing! This year they added a few new lighted displays but also added several projected light displays and a few inflatables (tastefully done, not overkill on the inflatables). It was a short but delightful trip through Lights Under Louisville. I only wish they could make it a longer trip through!I did like the pre-ordering of our tickets. There were ads for a walking tour of Lights Under Louisville but I was unable to find where to get those tickets.

This place was pretty cool. We enjoyed about 1.5 hrs on the zip lines and also got a chance to see the Christmas light display. Brandon and Garrett were our tour guides for the zip lines. They were super funny, with all the corny jokes and puns you could shake a stick at. We really enjoyed our time there.

We visited Lights Under Louisville, a family tradition for the past four years. I must say they really stepped up and revamped a few things this year, which I was really happy about. Last year I was starting to get concerned because there were many displays with lights out or just recycled from the year before with little to no change. This year there are still repeats but I enjoyed the additions and seeing some of the old displays in a new way, I was also happy to see those lights fixed in the displays or those displayed replaced with different designs. All in all, I highly recommend it for everyone, if its your first or fifth year through the display, its a great family time. My boys always love it.

Had a great adventure. So much fun zip lining underground and our tour guides were Amazing.

Very cool!! Its nice that there are still festive things to do in town in the midst of the pandemic. We loved it! And we never even had to get out of our jammies or car!

The Christmas drive thru is by far THE ABSLOUTE BEST the kids loved it as well. So much to see, didnt want to be a spoiler with too much pics so I chose to share my favorite part. Fun and safe way to have something to do during Covid. Thank you so much Mega Cavern.

The zip lines were great but there were way too many people in the group. It took over 2 1/2 hours to do all of the lines and most of that time was spent on crowded platforms waiting for everyone else to go down the line. We could have halved our group of 13 and been done in half the time without having to be breathing down the neck of the person in front of you. The guides were very friendly and they did a great job. The tour was just not set up properly, especially with this virus around.

We had such a good time! I was honestly more nervous than I expected on the zipline ledges and they made us very comfortable. We had Jerry and Hayley and Claire along for training I think. Dont let their baby faces trick you, they know what theyre doing! And they do it all for you. Hayley even discreetly warned me about things that might make me nervous, and that was seriously so sweet. She made sure no one else noticed and walked me through it. Jerry and Hayley were both really entertaining and knowledgeable. And Claire was so engaging for someone in training! Great conversation all around. Definitely dont miss this place! They also have walking and tram tours in addition to the zipline. Great time all around.

I have gone every year since Lights Under Louisville first started. The lights are beautiful and they add to the displays every year. I took off the stars because if you have an issue, the customer support is not very helpful. We had a payment issue online and spent so much time going back and fourth with the people in customer service, we just dropped the issue and was without. This year we are going to check out the other professional displays that are available instead.

This is a working set of caverns with dump trucks going in and out to. They dont interfere with the tour. Or guide, Don, was awesome! Pretty cool history, the kids will learn a lot. Lots of ramps, really accessible, paced very well, tram was not jarring, microphones and speakers are used so you can hear clearly, there are points of pure darkness so some could be frightened but none of that lasts long, and if you feel claustrophobic, you could still do this tour. No one cavernous area was smaller than my 1400 square foot house.

Nice drive through Christmas lights from the comfort of your own car. Kids loved it

Really worth the drive and about the only pluss side to covid is that it was not over crowded which made it really fun :)

Filthy expensive for a 15 min ride. None of us enjoyed the light show. Nothing great. Save money. Avoid this place. Other attractions ate just not worth it. Way to costly. Private ownership reflects in profit making motive. Dont go.

Our guide Brandon was cool. I lost my wallet and he let us go back to look for it. We enjoyed the tour and want to come back when he gets permission from management to go further through the cave.

This place is cool. The walking tour is neat with lots of information and the zipline tour is just plain awesome. I recommend checking the mega caverns out.

Took the family zip lining here and it was great. The whole family gives it two thumbs up. They have a couple of bridges to walk across and a zip line race between two people at the end. Our tour guides, Hayley and Jerry, were awesome. Professional, safe and comical through the whole zip line trip. If zip lining is not for you, they have walking tours, bike tours, and tram tours.

This is probably the coolest thing to do in Louisville. There is so much to see inside this huge cavern. I would definitely recommend taking the tram tour because it could be a lot of walking otherwise. The tram tour is about an hour and the tour passes through many sections of the cavern.

We were looking for somewhere to take our first grandchild for Thanksgiving and be safe during covid. This was a contactless event and the baby loved it ! You will wait in lengthy car lines so be prepared. Definitely will go again.

Very nice show. There was no wait at all to get in which was different from other year we went but it was sunday night around 6. Highly recommend.

Lights Under Louisville is even better than i remembered it. A great way to distance and still enjoy xmas. Very safe procedures this year

We went to Lights Under Louisville. It was so beautiful and festive. The tour takes about 30 minutes and you can drive your own vehicle through the cavern

Definitely a tourist attraction. A few impressive historical facts, Sadie is the best walking tour-guide there is! The obstacle course is entertaining, good for all ages. Solid place for a day date. Zip-tours are always booked day of, but the tram & walking usually have openings.

I wish I could get my money back. This place should shut down. They have traffic backed up on the highway, we waited over two hours, moved less than 0.1 miles (had over a mile left) and saw two crashes related to this. They don’t process refunds either. we ultimately left because even though we got in line around 5, we left around 7:30, and couldn’t imagine getting in before midnight, probably later, called the number and they had no idea how long it would be, i said people we’re gonna stall in line running out of gas no doubt. F this place. I WANT MY MONEY BACK. $30 for wasted gas and time and NO SHOW.

It went fast in the line. The lights were beautiful as always. We all enjoyed it.

This was a wonderful time period you pre-order your tickets online so that when you get there, you simply show them your ticket on your phone through your car window. They scan the ticket at that point. Even though it was supposed to be contactless, you had to roll your window down a little so they could give you some verbal instructions. I think it is well worth the time and money to go see the Christmas under Louisville display that they have.

It was so pretty, my kids loved it! It would have been better if they would have moved the JLG equipment out of the line of sight.

Went for our very first tram ride there as a family. It was a great experience. It was the best time to have gone as well. Our tour guide was amazing and so funny. I believe his name was dan or don. The store was so clean and organized. The wait area is very spacious, we loved it!!

Was in the area for a bachelorette trip and decided to visit the Mega Caverns. I had read plenty reviews before going and last minute decided on the tram tour instead of the walking tour. I booked about a week in advance, which was good as the day of they were sold out.The guide, Don was great. However, you really dont see very much on the tour as the cave is man made. It is more of less just advertisement for the other things they offer: storage to companies and zip lining.For 15 dollars a person it is not terrible. Just do not have high hopes of seeing anything amazing, it was however pretty educational.

We went for lights under louisville and it was a fantastic time. 30 minute drive underground with tons of Christmas lights for everyone in the family to enjoy

It was awesome. The girls loved it and the message of Jesus as the Son of God was everywhere. I did not k ow that Christian messages still existed in the world.

We were very pleased with the new things that were added . It was very beautiful.

Great wonderful drive thru Christmas lights under the Cave show. Better than ever!

Beautiful!! Its a bit of a long wait but ABSOLUTELY WORTH IT! Perfect for kids of all ages, 0 - 100 lol

The tour was cool and great info. They didn’t not do anything for social distancing. The tour was completely full. They packed the trams full. People weren’t doing a good at wearing their masks over their noses.

This is a really neat place. Visited it while in KY for work. Did the zip lining. The guides were relaxed and fun. Would recommend to anyone passing through looking for a good time.

It is a fun place, our girls loved. Very interesting- it’s huge. At first they didn’t want to go but they had a great time and still talk about the zip line. Well worth going- I only wish I could go and again during Christmas- they talked about the Christmas lite drive thru.

I loved the Christmas music and all of the lights. My friends and I had a blast!

Pretty cool but very in your face with Christian conservative troop worship and over the top Christian imagery

Took my 8year old grandbaby for the first time and she absolutely loved it.. Thumbs up to Megan cavern!!

My spouse and myself have been going for the past 5 yrs and you guys dont disappoint

Jerry and Hailey (sp?) were great! This was my first time ziplining and I had a great experience!

Had a great time doing the challenging, sweat-inducing obstacle course and the tram tour. Easy parking and ticketing online. Staff was very nice and knowledgable. Would return to do more there in the future.

Light show is always great. We come from states away to see it

Wonderful experience for all ages and the lines moved quickly. Very organized

This was a great place. My family loved it...

Went early no line. Lights were fantastic. Kept the baby mesmerized.

We took the tram ride with our two young kids. Its a great quick way to see the cavern. Don was a great conductor. I cant wait to go back and try the more adventurous activities.

Amazing Christmas light show. Well worth the drive and cost

I was amazed at 56°temperature, and to drive through something so old .the lights were awesome.and the projections on the walls were beautiful..must drive through experience.....

We did a fat tire bike tour at the Mega Cavern today and felt it important to let potential customers know what they are really getting. The tour consisted of riding around in a couple of loops in the cavern with 2 or 3 stops to discuss some of the geological and historical features of the cavern. No bad except that the cavern is basically just an underground storage facility for boats, cars, and old Christmas lights. We looked at some cool bridges, but didnt go on them. We got to see a bunch of old mannequins haphazardly arranged throughout the cavern. The bikes were old and broken and the tour guide did little to make the tour more enjoyable. I wouldnt recommend this to anyone at the price they charge.

Was great to be able to be the lights during the day . It did not disappoint

Louisville Mega Caverns is such a fun place to go! We did the Zip-line tour and that was a blast. Our tour guides were CJ and Hailey, they told super funny jokes and it was all out just a good time. I 100% recommended

Ive participated in zipline activities prior but never imagined zipline underground! The guides were entertaining and attentive to safety. The course itself is pretty impressive... And being in a multipurpose cavern just messes with your head. Ha! The darkness is an added exhilarating element so even seasoned zipliners will get a rush. Be sure to discuss free photos before you go; I assumed they would just take pics since they promote it, but didnt seem to be the case. Sadly I ended up with no photos of this piece of my vacation.** What a cool attraction during pandemic. Theres awesome disinfectant procedures in place, groups are small and spread out. Kudos to the company!

My sister and I were visiting Louisville for the first time. We decided to visit Mega Caverns and do the zip line. We were a little undecided about it as it was an expensive venture, but in the end decided it would be a worthwhile adventure.I have to say we were both a little disappointed. As I am quite the history buff I was excited to hear about the history, geology and unique facts about the caverns. Our tour guide never spoke on any of these. I asked about how “far down” part of the caverns were and our tour guide shrugged her shoulders and said “it’s far”. I was able to ask some questions that were answered but responses were short and didn’t seem welcome. This is what the website had said our admission was paying for!Safety was definitely a first priority for our guides which was appreciated, but customer service could use some work. I emailed the Director of Guest Relations and never received a response back, again I reiterate the need for better customer service. It seems this place is more concerned about making a profit than please its customers.

I was treated horribly at this place. The online booking system wasnt working. So, they penciled my friend and I in for the zip line tour and said that we could pay and sign the wavers when we got there. We were on vacation, so we didnt have a scale with us. They took my money and then weighed me. It turned out that I was 2lbs over the limit. So, I asked for a refund. The manager was refusing to refund me and offered a rain check. I asked to speak to his boss. He claimed that he was in a meeting. We waited at a picnic table for over an hour for this supposed meeting to be over. My friend asked another employee for this managers phone number. She went outside and called him. He was very shocked that she somehow got the phone number. It turned out that he wasnt in a meeting. He was at home. The other manager just decided that he was going to claim that they didnt give refunds and try to get me to settle for a rain check or just leave. My friend walked back in and told me that she got a hold of the higher up manager and talked to him and that he knew nothing of our situation. About 5 minutes later, the on sight manager came out looking ashamed and in a very quiet, much less arrogant voice told me that I had been fully refunded and handed me a receipt. He was a complete jerk to me beforehand. I told them that they should be weighing people before accepting money. I was already humiliated and feeling horribly about myself for being too heavy. Im normally a very upbeat and confident person. So, his tactic for dealing with that was to leave me crying at a picnic table for 2 hours and hope that I would just accept things and leave. I wasnt going to leave because they were denying me a refund of almost $200. It was horrible business and I was treated as though I was less than human by this man. His name was Adam.

This was our 2nd time Ziplining and my Son and my daughter-in-laws 1st time and we had alot of fun. The guides are very good at their jobs and make the experience even better. Highly recommend for 1st or 2nd timers.

Our guide Don was great! He was very informative and hilarious! The caverns were ok! I was expecting a bit more up close and personal view of the beauties in caverns and caves, but this is more of just a storage under the city...their main attraction is the Christmas lights which they were just starting to set up as we went on our tour! It makes me want to come back to see if you can see more of the caverns with it all lit up! All and all a good first time experience on a cavern tour! Prices werent too bad, but the 2.99 for a soda was a bit over pricey!

Freaking awesome. We went on the zip line tour and it was totally awesome. I highly recommend going. Take your family.

Might be the most amazing thing I have ever seen! The cave itself was beautiful, but the Christmas lights really made it spectacular!

Zip lining was a blast. Our guides Erin and Garrett were amazing, great stories and entertainment while waiting to go or for the rest of the group. Would highly recommend.

Went for the holiday lights with my kids. We had a blast. Very well done.

Very interesting tour. I took the Megatram and it was great!

We went to the mega cavern for the holiday lights display. As holiday lights go, it was pretty good! They have music playing throughout the cavern and lots of different characters to find in the lights (Marvel super heros, DC heros, Peanuts, Frozen, etc.). Its the only lights display like it that I know of in Louisville.

Place is HUGE! Only time you can drive your own vechicle in there is the light show. LOTS of lights.They put A LOT of work into setting it all up.

I did the walking tour of the Mega Caverns. My tour guide was Claire and she was awesome! She knew the answers to all of my crazy questions! I learned a lot about this place even being a Louisville Native! Definitely a fun thing to do and would recommend.

We had the pleasure of getting an amazing and informational tour from Claire. We are originally from out of state and just stumbled upon this gem. It was money well spent and we will definitely be back for the tram tour.

Its a real exciting experience driving through large caverns filled with lighted holiday displays. There must have been over a million lights used throughout the event.

Pretty neat place. We did the tram ride. Don was our driver and he made the experience great. He has the best dad jokes. Would recommend.

Adults in our group did the MegaQuest. (basically a ropes course inside an old mine). The start was good, the kids working seemed to care and the harnesses and all seemed safe.We were having a good time but an hour or so in, one of our group went on the upper zip line. We had no instruction on how to do the zip line, other than a call from the person watching to only go that direction!. There is a fairly pointy wooden platform sticking out several feet. For an adult its at about thigh level. Its not clear at all how you are supposed to land - feet over the platform, land feet on the edge, or you can just bump into the thing. There are no written warning or instructions and no verbal instructions were given.My friend does the zip and at the last moment decides to try to lift his legs over and hits his shin on the hard wood. It goes faster than it looks.He gets a deep gash in his leg.Now accidents happen, take a look, youre up in the air doing all these obstacles with only hard wood and metal surrounding you.The problem was this:*hes dripping blood all over the place. The kids working had no idea what to do. One finally climbed up to help him with a first aid kit. They had no way to get him down, so he climbed himself down, having to do all the obstacles, trailing blood the whole way.They did not stop the course for 5-10 minutes and he watched several kids on the course climbing through the blood. I saw the staff wiping down one young girls legs that had blood all over it. Another had a big patch on their pants where theyd sat in some blood.The staff was running around, not sure what to do, all trying now to wipe the course down.My friend hobbles over and theyve tied a trash bag around his ankle - his shoe is filled with blood. This was the exchange:Kid working: uh, we got him pretty well bandaged up, uh, well, Im not trained in any of this sorta thing.My injured friends response dont worry, you didnt fool meThey never got my friends name, wrote an accident or injury report and no manager I saw ever came out to take charge, and one certainly did not check in on him. We carried him all the way out of the mine ourselves to the parking lot.Id hate to see if someone was injured badly up there. Id certainly not take kids there, the course is fun, but they really have no accident plans or apparent management. Real shame.*Im not going to get into the blood all over the place and covid....

We did the walking tour which by far provided the best experience. We were alongside the biking tour which we feel needs to be improved. We kept having to move out of their way, and their tour guide kept interrupting our tour. Also, the bike tour required them to stop every other minute which didn’t seem worth the money. Our walking tour guide, Billy Bob Joe, was amazing and witty and explained things really well. The other lady (didn’t know what her actual purpose was) kept walking behind us and hurrying us along and yelling at us every time we stepped 2 feet away to examine mushrooms and the walls of the cavern. This we did not appreciate as we are adults and know how to behave on a tour.

Very nice family outing. Pro tip..Go slow and let kids stand up in the sunroof. Also learn how to trun off your park lights and LEDs to not take away from others infront of you.

Loved it we had a great time!!!

We were looking for something fun to do in our own state and stumbled upon this place. What a hidden gem in Louisville! We did the tram tour and it was well worth the ticket price. Don was our guide and he was very friendly and entertaining. All COVID precautions were in place and it felt very safe. The tour was fun and educational for the kids. Very interesting to learn all the facts about the cavern. We will definitely be back for the Christmas lights!

I was disappointed ! It is instructive and quite fascinating about structure build and history.. but is NOT A CAVE, is a man made hole in the rock, gigantic, kindy of scary if you think about the weight over in the city.. if you like zip lines, or ride bicycle, or controled abventure, down on in a gigantic basement.. go for it, but dont expect rock formations, underground lakes, or natural adventures, there is none.

Kelsey, Erin, andHayley were our tour guides today. They were funny and very helpful throughout the zip lines. It was my first time and I was very nervous and they made me feel completely comfortable and safe. I would recommend the Mega Caverens to anyone looking for some excitement.

I went on the zombie zip line and it was two hours of fun and amazement! Zipping through the caverns was a great rush and the lighting was beautiful!

Had an absolute blast! Hailey and Jerry were truly the best!! It’s so beautiful under there and loved the different lines. Could have gone with the 2 suspension bridges, but I’m afraid of heights badly so I’m sure some people like them! Would definitely recommend and would definitely come back if ever in the area again!!

Fun spot that has zip lines, walking tour, and ropes challenge. Family friendly place. Clean and well organized

Me and my wife did the Mega Zips tour! Our guides were great! Although online it said included photos and they only took 1 photo. But other then that it was great

We did the Mega Quest. 3 kids ages 11,12 and 14. They had a blast and we were pleasantly surprised to see 3 small ziplines. Couldnt have asked for a better deal for 2 hours of play!

Awesome place to explore. I was thinking just a cave, until I seen first hand behind the scenes. Well worth a day with the family to explore. Not to mention the holiday season is also a time to go!!

Really enjoyed the lights!

We did the ropes course and had an absolutely amazing time. Highly recommend, you dont wanna miss it!

This was a neat place. We did the tram tour, since one of our kids is smaller. There were a few more people in the tram than I anticipated, due to Covid restrictions. But it wasnt completely packed either. It was an interesting place, for sure! My husband and kids want to come back and do the zip line tour when my youngest gets a little bigger.

Thats really neat. But what the people really want to know is what is truly hidden in that ground we the people want to know!

Interesting look through an old mine.(not natural caverns, but still cool lessons)

Excellent light show. Line was minimal the night we went. Would recommend to anyone. Displays were mostly the same as last year it seemed. Id recommend going every 3 years or so vs each year in that case.

Beautiful and so much fun. My grandson loved it.

It was really beautiful and impressive...up until the end with the great big KEEP CHRIST IN CHRISTMAS sign. Not very classy.

Enjoyed the Mega Tram and the Mega Quest. The Mega Quest is very physical, so no need for layers or clothing. The tram ride is a little cooler, so a light jacket might be preferable. Great experience in both. Don is a great Tram guide.

We are fairly new in town and had heard about Mega Cavern as a cool and unique place to tour. Yesterday we took our 2 grandsons there for their walking tour as our youngest was only 8 and too young for the bike tour (you need to be 12 for that). You can also take a caravan ride through the cavern as well. The tour was rather long and could probably have been condensed into an hour rather than 2; however, the guide was knowledgeable and helpful, and in this time of COVID, precautions were taken for safety with masks required. The drawbacks are that it was very muddy and slick in some places, there are no bathroom facilities along the way and the continuing tractor equipment running in the background made it difficult to hear what the guide was saying at times. Overall, the tour was interesting, but Im not sure it was worth the ticket prices. Still it is a unique attraction with potential for added growth for the community.

Very cool! Heard about indoor mountain biking and wanted to come check it out. Unfortunately, the bike jumps were down, and they plan to reduce their intensity. Decided to try the tram tour, which was great to see the rest of the cave, and even better with Dons humor. That tour sold us on the zip lines, which well do next time for sure. Our boys also did the obstacle course, which they said was super fun!

The ziplines are amazing, Erin and Jordyn are fun and exciting guides, entertaining and full of energy and knowledge

Lights where pretty nothin much else I can say other than that