I enjoy playing bingo here they offer all kinds of incentives for the players to win and they always have more than one cover all. Their packs are affordable as well. As for their machines, I win every time I go there. I love this casino!!!
Great locals off-strip casino. Clean place with Covid-19 prevention active. No more poker room unfortunately but a great 24hr Cafe and great savings with rewards card
Machines were great! Waitresses were stretched too far. They were REALLY busy and I only saw our waitress once. I know they dont want to pay someone to stand around doing nothing. But, this is turning into the normal around the casinos. If were showing up...at least be hospitable! Other then being thirsty it was a great outing. Thanks Arizona Charlies
Sad and dark casino. The whole pit was closed, a few dealers standing around. There is a back corner that feels like a dark alley. I was amazed that people were playing back there. They may need to consider better lighting.
Better than in the past... havent been in for awhile but its def not as stinky with cig smoke but that could be because not as many people... steak and eggs breakfast was the usual $6 with players card, so placed my NFL bets, had breakfast and left satisfied...
We planned to stay 5 nights but needed to stay a couple of days longer. They made the arrangements very easily and quickly. We had our kids and grandkids up to visit. The waitresses were very playful with the grandkids they loved it. Housekeeping were very kind and helpful. Our dogs thoroughly enjoyed their stay. We felt very safe to park our semi truck in the lot. Thank you
Not the same of course the winnings on my personal experience bad I can spend $300 in couple of hours no wins no bonuses nothing. I would get Rons Steak house comps for at least playing now nothing the points have gone down also Reyna she used to work as a casino host loved the way she made us feel like family every time she saw us. My kids miss the buffet too.
Our favourite Vegas casino/hotel. caters to working class and has a great bingo upstairs, we’ve gone there each time we’ve been to Vegas, twice now, and will definitely visit again. only stayed there once, but clean and comfortable room and good food in hotel cafe. just a couple of blocks walk to Red Lobster for seafood and a short drive from Angel Park Golf Course, which my husband appreciated.
Absolutely horrible food and service in the restaurant. Better off going to a drive-thru.Wont be going back ever and Im a local so that pretty bad
Was my birthday so tried out bingo won twice split winnings. Liked the poker machies
Great place...cafe could use some organization the night crew is all over the place....good gaming nice bingo fair priced clean hotel rooms and the desk lady was real nice the nicest person i spoke to that day.
Well I can’t explain it. I was sitting by these two couples enjoying my night .., by the way it was rough. I turned around and all of a sudden she won 13000.00 do excited for her . Kerydten barny way to go... best casino ever
Great resturant. Good food specials. Worth it to sign up for a membership card. Not too busy.
Always a great casino to visit. Love the new games and most of all winning!
Julienne was such a delight....she has great customer service skills...thank you
This is a great hotel for locals. I will be here again! the rooms are clean and very affordable.
Clean and nice rooms for the price. Nees to pay deposit of 50 dollars on card no matter what even if you only have cash+ so load up that paypal card! Or cash card!
Good food and drink. For the best deals sign up for a rewards card. Service a little slow, but was friendly.
I really enjoy Arizona Charlies they have a great selection of slot machines Im a senior Im disabled I live on a fixed income so the free play that I get really helps me get out of the house and enjoy myself and sometimes I win and then I have a little extra change in my pocket but I really enjoy Arizona Charlies.
Great Breakfast Specials. Friendly staff. Bingos not bad.
Great promos and free game play. First time I came here a host gave me 4 free nights and 100 in dining for playing so much and earning points.
If you can ignore the rest of it, the stake in the expression is the best in town!!!
The cafe was surprisingly delicious. Friendly waitress, accomodating and efficient. The meatloaf dinner was pleasantly fresh, great size portions and the gravy with mushrooms so tasty. Cafe was Clean inside and out. Not busy when we were there late night, but I hear it is frustratingly busy on weekend mornings.
I love Arizona Charlies. They have good customer service. Its clean and you win. !!!
Nice place, old Las Vegas atmosphere joint is clean, matter of fact, restrooms are cleaner than most strip houses. Friendly staff, good food at fair prices.
Casino is not that big but, machines are really good for payouts the security team has been very friendly and professional with the the people
This casino is not enforcing masks or social distancing. Have had to move to different machines because people sit next to you and dont cover up properly. Asked to speak someone and they said fill out a card which does nothing.
Good security some of the staff need to work on there form of speaking and looking to at guest
So we went to the buffet, It was an impressive display, bur not many entrees though. The best part of the whole buffet is the dessert. All different kinds of pies and cakes. It was very clean. There were very few selections of meats and things to choose from, which was disappointing. I would not go back to this particular buffet on my own, Nor would I suggest it :(
Had the steak and eggs wow that was good good size then right 2 the slots machines
Kool place to go to when you want to relax and enjoy gaming!!!
Im giving the cocktail servers five stars they were very friendly and efficient. I really dont understand why security scolded me for drinking my drink and not having my mask all the way on, especially when Im sitting alone with no one near me. It was hard to tell but I think he was laughing.
Our waitress was fast. She was the best there. We tipped her very well!!!
It is a good casino but they can let players win a little more than they door
The rooms are nice. Ones closer towards the top are nicer than the rooms downstairs. But its a good place to go gamble, have a nice meal, and even relax for a night or so.
I had a great time and they are very helpful and pleasant
Although Charlies is an older casino, its homy, friendly, has RONS, a great steak house with very nice atmosphere. Pricey but delicious!!!! Today we had lunch, my huge chef salad an wifes chicken fried steak were great an very u nexpensive. We go alot.
Wish I won more on their machines. They have incredible French fries in the diner.
Ate at the Cafe, food was very good. The only food I didnt care for was the tacos plate, everything else excellent
Very good place good people I love them.
Grate staff.Good gaming.Grate food PricesFun all around.
Im very disappointed with Arizona Charlies and how they have treated me as a Legit REWARDS MEMBER. I WOKE UP TO SECURITY BEATING ON MY DOOR TELLING ME I HAVE TO LEAVE THE PREMISES BECAUSE I WAS BARRED FROM THE PROPERTY WHICH IS NOT TRUE. I HAVE BEEN STAYING AT ARIZONA CHARLIES FOR THE LAST T3 MONTHS AND HAVE NEVER HAD A ISSUE AND FOR THEM TO DO ME LIKE THIS FOR NO REASON IS REALLY HURTFUL. NOW IM ON THE STREETS WITH NO WHERE TO GO BECAUSE OF THERE WRONG DOING. WHEN I TRIED TO TALK TO THE HOST THEY HUNG UP ON ME. IF THERES ANYONE WITH INFO ON HOW TO FILE A COMPLAINT PLEASE LET ME KNOW THANKS.
What a HUGE disappointment. Burn marks on the counters and the tub. The fiberglass tub wall had holes in it and the wall paper was peeling. Carpet was filthy. Very disappointed in front desk staff. No personality and one looked like she had balled up her staff shirt and tied it with rubber bands for a while before putting it on for a days work. Smoking is allowed in the guest rooms. Definitely wont return.
Our favourite Vegas casino/hotel. caters to working class and has a great bingo upstairs, we’ve gone there each time we’ve been to Vegas, twice now, and will definitely visit again. only stayed there once, but clean and comfortable room and good food in hotel cafe. just a couple of blocks walk to Red Lobster for seafood and a short drive from Angel Park Golf Course, which my husband appreciated.
The left hand does not know what the right hand is doing. Horrible drink service on the casino floor, You were late forever and at times will never receive a drink. I have also been lied to by the restaurant host stating they do not have available tables but yet 90% of the tables were completely unused. Over the last couple of months I have explained these issues to the managers and they only make excuses instead of corrections. I will not be donating any more money with golden entertainment because of Arizona Charlie’s incompetence and rudeness.
GR8 Place. Won a lot. Well be back for sure. Rooms are grand too
Rooms are beautiful and clean.i will come again.
Great place to gamble.. Just wish I can buy the cigarettes at the gift shop late... hate waiting at the bar
I can make it very easy to lose your cool with me some times. Ive worked in both Training and Sales for years and I oftentimes use the ability to get someone into effect to my advantage. The professionalism and class exhibited by Julie at the front desk was remarkable. Im not saying that I was going totally in on her. I am saying that I was wrong and mistakingly confused reservations. I was asking the same questions over and over using different words to prove my point and finally Ms. Julie just encouraged me to come in so that we can fix everything. I looked at my own notes and calendar. I realized my math didnt add up and I was completely in the wrong. People dont give enough commendations for a job well done and I just want to make sure that Julie at the front desk knows that I apologize and I appreciate the professionalism that she exhibited.Vaar
Let me start by saying Ive been here a number of times before covert 19. Im really disappointed with the changes made or lack of changes I should day. I wanna concentrate on the situation in the Sourdough cafe. Wheres the short menu is really basic and they got rid of a lot of the things that I love most. However they person greeting us (2×) did not actually greet us. No smile, no how are you today, nice to see you, what can I do or help you with, etc. Now onto the food, with a short menu you would think service would be much quicker and food would be better, not true. To begin with the service with low and it took 5 minutes just to get our water. 20 minutes to get our food. I had the biscuits and gravy twice with my breakfast and both times the biscuits were so hard that you couldnt even break them with the fork And when I ask for Tabasco sauce they brought me steak sauce when I asked for ketchup they forgot it and it took 5 minutes to get ketchup which by then my eggs (I can say the cook made the perfect basted eggs) and hash Browns were cold. That brings up the next thing the hash Browns both times we asked for crispy and when they got there they were almost raw. She asked for lightly toasted Sourdough and they came dark. My girlfriend had the meatloaf and the green beans were cold and the gravy was really salty. Everything tasted canned or instant except for the meatloaf. The good thing is that the servers were great and I cant fault them for the food. The manager was called and said anytime things werent right the server had his permission to take it back which they did everytime which was great but inconvenient. He did comp us coffee and a soda but I think he should have comped us the whole $8.65 meal for all the inconvenience we had at every meal. Im not even going to get into the dumb idea of combining the cashier and the rewards center and having 1 person trying to help 6 to 12 people in line that I encountered numerous times or the tightening of the slot machines that pay back little to none after spinning 30 or 40 times. Not my favorite local place anymore.
The food and service in the Cafe was awesome ans the casino feels cozy.
Always frendly people when i get a room. Nice and clean highly recommend for someone who needs a place to stay
Nice place beautiful rooms would love to come back for a longer stay
I had fun just went to play my free play..
Instead of giving Arizona Charlies Decatur (1) ONE STAR. I am giving them (3) THREE stars. The extra is because the staff / employees were very good. You have some great people, now you just need to fix up your property. The inside layout is confusing and design makes it feel even smaller than it is. The food was not good with extremely limited options. The area of town is a bit scary, that is not their fault. Safety is a real REAL concern when in parking lot. Yes, go there and have fun. But do not expect anything more than the very basic and you will be happy.
Is a 2 star rated hotel so expect accordinglyThe good, its a almost 500 square-foot room in the tower, not real expensive, basic Motel 6 level accommodations, with a small refrigeratorThe bad, the internet will not let you send outbound emails! Slow to medium connection onlyPillows are huge foam over stuff monsters that are not easy to useThe bed is okay but no better than mediocre,Single ply Cheapo toilet paperNo ventilation in the bathroom shower room, only over the adjoining sink room40 watt bulb in shower room not bright enoughHorrible TV selection of channels, only CNN, no Fox or other majors. Not very many channels of any type to choose from! Television set image was so dark that we had to close the curtains and have the lights low just to see itDecent Casino, local favorite, took longer to lose money at slots than usual.Staff was courteous and nice and created no issues or problems for us
Place sure has changed since a decade or so ago. Not as smoky as before and a bit more light. Grabbed a bite to eat at the Sourdough Cafe. Not bad. Prices were good. Got there around 11:45, no wait. Great, considering it was a Sunday and we were hoping to avoid the Sunday Brunch crowd.
No luck at bingo spent lots of money not a good day so far
Remembering its a 2 star hotel.... Its really pretty good. Well worth it !
Great local casino...really good for slots but table games are limited. Rons steakhouse was really good.
Was a nice clean atmosphere very nice people. Will be going back for sure
I saw lots of people cleaning. People were required to wear masks. In fact, I saw them escort someone out for not wearing one. Machines were turned off/chairs every other machine to enforce social distancing. All employees were masked. Also, I won a little and had fun.
Played and played never getting ahead at all basically throwing good money away after good money
I like the place but sometimes the server walks by too quickly to get a drink ordered.
Not what I expected it was ok for just a over night stay.
Was very good service, food delish
Not a bad place for being off the strip my room was better than I expected.
Ill put it in very little word for people to understand, this place completely sucks.
Always like Az CharliesIts the local hotelBut theyve made so hard now 2 rent roomsIf a person persons there 4 a weekThey should b charged 1 time resort fees not each day a chargedThats not rightEach hotel dose thatBut its not right. True
I love Arizona Charlies. I feel right at home there.
Its a fun pace rio go. Food is delicious! Cheap too!
Delicious, Sourdough Cafe, eggs and steak was done perfect. Great waitress also.
Following covid guidelinesmachines hotfree prizesstaff friendly
Food taste good, not great but the values are phenomenal. $15 - $20 will get you lunch & dinner in a to go box
Great food deals, staying open so far, mask mandatory, can still gamble and have a smoke. Clean, friendly service.
Great! Nice place to stay off the strip. Less expensive. Quiet. Always clean rooms. Kept up to date! Secure security Rollin deep which is nice these days
Best service. Café food was great
Not the best looking of them all but they have a great selection of slots. Easy to find right off of the 95 freeway on decatur south. Food is pretty good if you are eating in the cafe, the buffet is another story. Skip it if your looking for a good fresh meal but if you are looking for some slot action stop on by....
I am very sad because was trash everywhere they need to have better service more Potter and cocktail waitress l was waiting over 1 hr to get service and the beer was very hot. Before was good but not anymore.
Upstairs is much less hectic and has a lot more machines then you would expect.
Nice quiet rooms however the casino and lobby is a casino for people who get kicked out of casinos.You pay for what you get. At least the price is not expensive.
Steak& Eggs hash browns with biscuits and gravy. Thee best here tasty food only $5.99
I love Charlies the people are great and the cafe staff amazing and friendly !
It was beyond my expectations.Slots were in my favor. Will be going back. Waitresses are friendly and come around continuously.
I havent been here in forever! Love the new look
I husband and I love having breakfast at the Sourdough Cafe, playing in the casino is enjoyable, the beverage servers came by us to take our orders often.
***CAUTION*** WASTE OF MONEY *** SEE MY PICTURES. The toilet seat came completely loose on us which made me almost fall completely to the ground. The room was extremely dirty. There was burnt matches everywhere there was holes in the sheets. The chairs were so loose in the room that they almost made us fall down as well. The windows will not open more than 2 in in the rooms. The room smell like burn firewood even in the non-smoking Zone. The customer service here is horrible. Everything from our hotel room all the way down to the gaming area was disgusting and filthy. Everything was grimy there was dirt on every single floor and in every single corner there was clutter from the floors not being swept properly. All in all I do not recommend this facility because of the professionalism of the staff and the Integrity of the establishment. They lack common values like respecting the guest and making sure the guest is comfortable in the room. You will notice by the photos I am providing that this place Lacks cleanliness and safety practices. All the way from the broken crosswalk sign that is laying on the ground in one of my photos to the toilet seat that is barely hanging on to the toilet and bed completely to the side. Please take the time to look at my photos and be careful when considering staying at the Arizona Charlie Decatur.
I just go to william hill to bet, always calm and cool and respectful people there.