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Ocean Key Resort & Spa
0 Duval St, Key West, FL 33040, United States
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Zi
Review №1

Absolutely amazing hotel. From the scenery to the food. Breakfast was delicious. It has an amazing pool and marina view from the balcony. The rooms themselves are luxurious and comfortable. Location of the hotel is very convenient because it is close to some beaches and downtown. Staff are very nice. Overall great experience. Would recommend to everyone looking for a nice hotel in the Keys.

Lo
Review №2

I would give 5 stars if we had been told the truth.. we paid very dearly for the room.. Dont get me wrong.. Its a beautiful place. Although we were told by the staff we would have an ocean view room, when it is actually a parking lot view.

Ja
Review №3

Outstanding stay! Will definitely be back. From the valet, to the check in, to the room service and amenities. Everything was great. Phenomenal service. Room was exceptionally clean, great views, pool was nice, sitting watching the sunset...thank you!

Kr
Review №4

This place is wonderful. Friendly staff, clean rooms and great pool. We could not have asked for a better location in Key West. The menus are great and reasonably priced for the restaurants, bars and room service as well. The quick serve items in the room are a little pricey, but CVS is right across the street. Also, be sure to call ahead for your valet. Other than that, this is a great place to stay with spacious accommodations!

Da
Review №5

Gorgeous views from our suite. We paid for the Safe Harbor package, which included breakfast delivered to our room every day, a bottle of Papas Pilar Blond Rum, and premium channels. The staff are friendly and very helpful.

Br
Review №6

I recommend this hotel to anyone. The room I got was the Oceanview Boutique suite. It was very spacious, clean and had a balcony with an awesome view. I loved the island theme and the decor throughout the hotel. The staff was very friendly. They are very welcoming from arrival. The valet guy, I think his name was Charlie, was very nice & informative. I could tell he knew a lot about Key West. The pool was amazing. It’s an overall beautiful hotel in a wonderful location. I can’t wait to go again.

La
Review №7

Ocean Key Resort & Spa was truly the best Key West Getaway, no other resort in the area even comes close. The location alone is enough to call this resort your home in the Keys. Its a tropical paradise oasis with the best sunset view in all of Florida.We stayed 2 nights and service was outstanding from the moment we stepped in. We were offered a complimentary cocktail while they took our bags up to our room and let us know that they were more than happy to accommodate our early check-in.With everything going on right now they outdid themselves with safety and cleanliness. They followed all the CDC guidelines to a T and I felt extremely safe.We dined at the Hot Tin Roof on the property for both dinner and brunch. Both meals were fantastic and spot on. During dinner, we had a stunning view of the sunset and enjoyed live music.I indulged in a Balinese massage at Spa Terre that was so relaxing and literally worked out every single one of my kinks. Highly recommend!Our room was gorgeous and immaculate. We had an amazing balcony that really allowed us to take in the full Key West vibe, we also had a jacuzzi tub which I LOVED!Service was also on point, everyone was so nice and accommodating. I always say service can make or break an experience, and the service at Ocean Key exceeded our expectations.In my opinion, if youre in the Key West area this is hands down the only resort to stay at. My only regret is that we didnt stay longer!Thank you so much Ocean Key, cant wait to go back!

Ed
Review №8

Positive: The best hotel in Key West. Very central and close to everything.

Mi
Review №9

Beautiful, charming, oceanfront resort. Charming, quaint, boutique style resort with an amazing view of the beauty that surrounds it!

Ma
Review №10

Marvelous place! The breakfast included is so good, and the coffee shop incredible, great pool and amenities. Will be back. The only thing I would improve is the front desk attention, some of the people there looks so stressed out and is a bit hard to deal with them as they lack of patience.

An
Review №11

Best place ever. We will stay again

Ru
Review №12

The room was ok. The floor was dirty when we arrived with sand or some kind of residue. The staff was very friendly and receptive to our request to get it cleaned. I just wished the floor was cleaned before we got there. Social distancing was well managed. Location. Was excellent. Parking spaces were very tight. Best for compact cars.

Gi
Review №13

Our plan was to stay two nights at Casa Marina but we left because the service and room was terrible. From the moment we walked in the service here was stellar and the rooms and amenities are incredible. I 100% recommend this property. Absolutely fantastic!!

Je
Review №14

Beautiful resort & spa. The rooms are gorgeous, the pool area us breathe taking, & the staff were very friendly. We will definitely be coming back.

Tr
Review №15

Beautiful rooms. The staff is very friendly. The pool is a fun place to hang out and you can see the ocean backs upto pool area. Great sunset view.

Ma
Review №16

Exceeded all of our expectations. Beautiful room with an excellent view from our room. Live music at sunset on the pier, and great service from the staff. Couldnt have been happier. Definitely book an oceanview room.

WO
Review №17

I just spoke with GABBY IN RESERVATIONS AT OCEAN KEY RESORT & SPA. She gave me the most EXCELLENT experience in making my reservation. She was extremely knowledgeable and patient. She was not annoyed at all with all my questions and I am just so excited even more now because of this experience to stay at this hoteL!!

Jo
Review №18

Room was beautiful, food was great, location perfect within walking distance everywhere. Also the staff was amazing. Charlie was great and took care of all our quations and trips.

To
Review №19

We got there early and we were able to valet park and use all the amenities while our room was being prepared. The staff was overly kind and made sure we as the guest were taken care of. Loved our stay!

Ta
Review №20

Came here for my birthday and had great stay.We got the ocean view room with breakfast. The room was very clean. The bed is the best bed I ever slept my whole life lol.Pool is amazing. Staff are great, so helpful and kind, great service from reception to check out.Thank you, can’t wait to come back ️

Pa
Review №21

Had a lovely stay here while visiting the keys ! A lovely hotel with a caribbean vibe that makes you feel like you are somewhere in the middle lf the West Indies ! With excellent room service, and live music playing in the evening, we were engulfed by the atmosphere and fully embraced relaxing Would highly recommend due to its location alone. Will be back next time.

Th
Review №22

Positive: Location location ..the views of the Key West sunsets are amazing and your location at Zero Duval street puts you in the best location to enjoy all Key West has to offer

Na
Review №23

We stayed for a week. Everything was clean and service was exceptional. Great place to see the sunset.

Ho
Review №24

The whole room smelled of cigarette from the moment you walked in. I’m asthmatic and had to use medication. Very nice place but I won’t be returning.

rh
Review №25

If youre on the fence about travel plans, this is not the place to book! Hotel states full refund with 3 day advanced notice. I gave a 16 day notice on a reservation, they state they cannot return my CC deposit for 90 days. I will be contacting Chase. Its highly ridiculous that they cannot process a credit card return, and use Covid as an excuse. I own three businesses; it literally takes 2 minutes.

Am
Review №26

Absolutely amazing! Staff was great...very helpful if we ever needed anything. Booked our boat rental and had it ready to go for us. Brought our car out and loaded our shopping bags without us even having to ask. Place was super clean! View from balcony was incredible.

Wi
Review №27

Amazing time, beautiful resort, friendly staff, clean facility and Covid-19 safe i would definitely recommend to anyone

Tr
Review №28

Amazing! Get the ocean view room if you can! Its expensive but worth every penny! Room service on the balcony, great service we didnt have to leave the resort for any reason but we wanted to visit Duval street. Love love lovity love this place.

Ma
Review №29

Really nice place. But you need to know. The pool is small. They dont have beach access. Good for adults. Nothing for kids. The people are nice. The spa price is ok. You can find not expensive massage ️, My family like the filing of this hotel.

Pa
Review №30

Could use some updating, but all around a nice place, best Sunday brunch in town

Br
Review №31

Awesome resort! Spacious room with lots of amenities. Would definitely recommend.

Jo
Review №32

I just spoke with GABBY IN RESERVATIONS AT OCEAN KEY RESORT & SPA. She gave me the most EXCELLENT experience in making my reservation. She was extremely knowledgeable and patient. She was not annoyed at all with all my questions and I am just so excited even more now because of this experience to stay at this hoteL!!THANK YOU SO MUCH FOR YOUR PROFESSIONALISM AND KINDNESS GABBY!

Br
Review №33

Having been to Key West a number of times and stayed at a few different places I always find my way back to Ocean Key. Whether its eating breakfast on the balcony overlooking the water, hanging out in the pool with a couple drinks, getting a massage at the Spa, or spending an evening on Duvall St. close to all of the action Ocean Key has everything I want in a Key West resort. On my most recent stay I had reserved a one bedroom suite having enjoyed a previous stay in one only to find upon check in that they had generously upgraded me to a two bedroom suite which was absolutely beautiful.Thank you for helping to make my vacation wonderful and memorable. I will be back!

Ja
Review №34

Beautiful resort! The room and balcony were very nice and clean. The food and drinks were great and very convenient, especially at the Sunset Pier (highly recommend the pina colada and the shrimp quesadilla!). Pool was peaceful with adequate room to relax in the shade; April from the Liquid pool bar was very attentive, made sure we had towels and continuously rounded on guests at the pool to take drink and food orders. Alessandra from the front desk set up our entire snorkeling excursion with map and instructions included and made sure to keep us in the loop. Mask laws were enforced and we frequently saw cleaning crew around the property. Only setback was the extremely loud smoke alarm going off randomly several times during the second day. Location convenient for walking on Duval street with an abundance of restaurants and bars nearby. All hotel staff we interacted with did an excellent job. Will be back again!

Ju
Review №35

Everyone was so Friendly during this Pandemic if Covid 19 The Rooms and Service was Excellent

Be
Review №36

This is a very nice hotel in a central location of Key West. We stayed in a 2-room suite that overlooked the ocean— simply beautiful! The housekeeping staff ensured our room was always clean and the beds were very comfortable! We attempted renting a bike from the concierge, however the hotel staff informed us that they don’t work many hours and couldn’t check one out to us. Additionally, on our day of checking out, we went to collect our bags, but the hotel had already turned off our key cards despite our accepted request for a late checkout, which was inconvenient. Overall, we would stay here again for the location and beautiful rooms and views!

D
Review №37

This authentic hotel is really nice, it‘s close to the city center, bars and restaurants- just a few minutes walk. It‘s not renovated completely but we enjoyed the warm welcome with drinks and helpful staff. Also the bed was comfy and rooms are big with small or bigger balcony, depends on the room. I have to coincide with prior critic that the step to bathtub is a bit dangerous. Parking only with valet service but was no problem.You can hang around at the pool whole day and also enjoy sunset there.Drinks were really good and staff is excellent.

Ho
Review №38

Not impressed.

J.
Review №39

Beautiful setting with incredible and awesome sunsets, great service expensive price for average drinks but youre paying for the view and the fantastic music from an awesome entertainer, well worth the visit!

Sr
Review №40

Lovely place to spend a romantic evening with your loved ones. Good food and service. Nice lively music and one of the best places to view the sunset.

E.
Review №41

Great weekend stay! Rooms were clean and service was great by the pool.

Li
Review №42

The location is PERFECT! One block up is all the entertainment and restaurants. Further up is all the bars. Everything is within walking distance. The front desk was incredibly friendly! They offer yummy drinks when you walk through the lobby and take your bags to your room. The concierge is so awesome! He helped us book a few excursions and suggested ones that were amazing! He is also very nice and makes you feel at home! The only thing I worried about, there was long black hair on the shower wall. So, I dont think they are cleaning the shower walls. The restaurant is also the food you order by the pool, and it is delicious! I highly suggest the chicken tacos! They are awesome! And the ladies that work at the pool bar are amazing! They will check on you while youre in the pool or laying out. So you dont have to stand at the bar to order a drink or food! They also pass out frozen towels at the pool, which felt AMAZING on a hot day! All the staff here are incredible! This truly is the BEST place to stay.

Ex
Review №43

For $1000/night I would expect towels that do not feel like sandpaper and a spotless bathroom. I would expect the front desk to address my towel concern and not send two more towels that were equally sandpaper quality. I would also expect my ocean view room to not include cruise ships parked for the day giving me zero or a slice of ocean view. Restaurant excellent

Ma
Review №44

Great live music. Open air. This is the only place that felt like the typical Key West right now.

Su
Review №45

Beautiful place to catch a sunset unless u have a cruise ship docked in front. No reservations needed for the sunset pier deck. Good food as well.

Ma
Review №46

We have been lucky enough to stay at Ocean Key on previous trips to Key West.Love the relaxed vibe. From check in to check out, really chilled and super helpful.Same room one floor down. Overlooks Mallory Square for the classic Key West sunset. Dont worry the cruise liners leave in time!Breakfast on our balcony was a real treat. Fresh juice. Delicious food.Cannot recommend this place highly enough

Br
Review №47

Great place to stay. Clean quiet great views and a great pool with tiki bar. Spacious room with great staff to take care of your needs. Nate at the activities desk was amazing and will take care of anything you want to do fun on the island and in the water.

da
Review №48

Amazing host and greeter. Our valet expert was amazing

De
Review №49

Best hotel on Duval! Spend the extra money and get a balcony suite that has a water view. You will not be disappointed. Breathtaking sunsets

Am
Review №50

Unbelievable resort and experience! Would highly recommend!

Re
Review №51

We just got back from a wonderful weekend. We are only able to get away on weekends do to work, so we make the most of it when we do. (Hilton Head, Destin, St Thomas, etc) When we arrived the front desk was very friendly and helpful. We were escorted to our room (usually in places they give us a map and we are on our own) We had breakfast at the Hot Tin Roof, and spent a few hours in the pool after. The Bartender at Liquid was very attentive, she made rounds continuously helping keep everyone hydrated. We had our last dinner at Hot Tin Roof (See Photos) Amazing!!! Some will squirm at this but I like my steak Well Done, and they got it right no sending it back. They Bartender were very knowledgeable to local history and were able to tell us things we did not know. I can honestly say we WILL return. We Absolutely could not stop talking about how much we loved the set up of our Junior Suite. Thank You All for a Great Belated Birthday weekend.

Ra
Review №52

This Hotel is the best the Keys has to offer.

Ar
Review №53

Great sunset location, great staff

Do
Review №54

The service was very good and the location allowed for easy access to the shops around the resort

An
Review №55

Dinner at The Hot Tin Roof on my first night in Key West did not disappoint. Book well in advance to get prime seating overlooking Mallory Square and views of the spectacular sun set! Impeccable service with extreme attention to detail. Food was sublime and mouth watering! The hotel is chic and classy and in my opinion the absolute best location for accommodations in all of Key West. The gift shop is a must visit for unique and interesting items. A great experience to set the tone for the rest of my vacation in the conch republic!

Bi
Review №56

Enjoyed our week, immaculate facility with great, outgoing staff. We will return.

Se
Review №57

Great Staff and location!Awesome views

Am
Review №58

Amazing rooms, service and location!

Gi
Review №59

Great food, Michael the owner him self gave us youre of a one time in life

an
Review №60

Rooms not so clean. For the price I was expecting a cleaner room. Nice view,but would not stay again

Ti
Review №61

Great hotel. Fantastic, friendly, responsive staff. Great location, just step through the lobby and BAM your surrounded by all the action. We had a 600 square foot room with a great balcony view of the square and cruise ship dock. The Sunset Pier is closed. Its being rebuilt due to hurricane damage, but the bar is still open. Hot Tin Roof restaurant has outdoor seating with views and great food. We really enjoyed our stay and the bed was so comfortable.

Gi
Review №62

Beautiful resort. Ocean front rooms are right on Sunset Pier.

j
Review №63

Very nice. Super friendly staff

Ro
Review №64

Positive: Location and staff were great. Received a room upgrade. Great view of the sunset from the restaurant.

Mi
Review №65

Great views of the gulf and Atlantic ocean. Guest relations personnel were all friendly and helpful. Room was great.

Ch
Review №66

We just returned from our 2nd stay at Ocean Key. The winter in paradise package. The experience is over the top, from the moment you arrive. The staff has been at our service on both of our visits. We will be back next year.

Or
Review №67

From the moment we entered the resort lobby until the time we left, every staff member we encountered was friendly, accommodating and helpful. We booked a partial ocean view room, but after exploring the property we decided we would like an oceanfront room. The bartender at the pool offered to check on this for us, and without any problem the upgrade was arranged. The room was spacious, and the view of Sunset Pier and the ocean was spectacular. Beautiful sunsets every night, and we were able to enjoy the live music on the pier from our balcony. The resort is located next to Mallory Square and is easy walking distance to Duval Street and all of the shops and restaurants, all well as the shops and restaurants surrounding the marina.

DJ
Review №68

I recommend this place to anyone visiting Key West ~ Its ocean side and right next to the heart of everything ~ They have pool, spa & gym

Je
Review №69

We recently stayed here and had a wonderful time. Our room was beautiful and the view was amazing! We looked over Mallory Square and saw the sunsets from our patio every night. We ate at the Hot Tin roof restaurant twice and the food was good... the drinks were amazing! Everyone who worked there was friendly and very helpful. The location is perfect. We would definitely stay here again.

De
Review №70

The front desk manager Aj and her team was AWESOME. Great representation of The Ocean Key .....We will be back Soon!!!!

Ad
Review №71

The ONLY place to stay when you wanna get away in the keys. Try the Tin roof restaurant, you wont be disappointed.

Tr
Review №72

Dont hesitate to book! Great location, lovely rooms, amazing service and hot tin roof is amazing! Spent several days at the pool, Jess our server was very attentive, we never had to leave our chair for a drink! Great views, Ill be back!!!

St
Review №73

If anybody is trying to find good deals for hotels visit HotelBuIIy. com booked a hotel on there and they had the best rates anywhere!This place is amazing! Great pool, service and the view is AMAZING! Our room was spacious and absolutely beautiful, we had ocean front view and watched the cruise ships come in. Highly recommend .

Sa
Review №74

Shout out to the best concierge in Key West, Fat Nate, we love you. Love Mom

ou
Review №75

No view of the water which I paid for... had a great view of palm trees though

Bi
Review №76

One of the nicest hotels Ive ever stayed in the staff was great and the ships dock right in Mallory Square you can see them from your balcony and the pool beautiful place to stay all the stores are right down the street along with all the restaurants this is the place to stay and the staff will go out of their way to help you in any way they can my experience was excellent just look at the photos Ive put up and youll know that you want to be there too I would give this Resort a 5-star rating look at my pictures thats all I can tell you. Rich P

Di
Review №77

We went there for dinner and a sunset. We had live music and great food. After the sunset it cleared out pretty quickly!

Sh
Review №78

Positive: Wonderful location and beautiful quaint hotel!!

An
Review №79

Beautiful early evening out on the pier, drinks and food were delicious! Beata is an awesome server:)

Al
Review №80

We thought this place was, unfortunately, highly overrated. The room had dirty dishes, dirty robes, and we were overall unimpressed with the cleaning service on a daily basis. There was no Sunday paper and the coffee in the lobby was lukewarm at best. We stayed in a Junior Suite and the room, while large, was outdated. We found it was very difficult to navigate around the “resort” and signage in general was poor. Even worse is that you have to travel through the very dimly lit parking garage to get to the pool, lobby, or street. The light was out in our stairwell/elevate nook and as a result this area within the parking garage felt even more unsafe. The location was great but we found the facilities and overall feel of the resort left a lot to be desired, especially given the price. After touring several other resorts on Duval Street, we will likely stay elsewhere on our next trip.

Mi
Review №81

The best place for sunset in the keys..good music, drinks, and friends.

Ra
Review №82

Wow wow walked to our suite by the general manager to Tamarind a unit with a beautiful ocean view

Ma
Review №83

Nicest employees. Wonderful room!!

Rh
Review №84

The staff is friendly and helpful. The rooms are well appointed and clean.

Je
Review №85

Clean, well kept, and a great view of the marina from the pool. Free paddle boarding and kayaking was a nice touch as well.

Ar
Review №86

Excellent location. Rooms are awesome and the bed is comfy.

Ja
Review №87

This place is s amazing you gotta go. Tk u all for everything. We had room 305 beautiful.

sh
Review №88

Best sunset view in key west and friendly bartender s

Ra
Review №89

Best Place to Stay with Great People...

Ap
Review №90

Hands down best resort we have ever stayed at! The room, the bed, the bathroom, the view, the location, the staff I could go on and on. We will never stay at another resort in Key West! We are Ocean Key Resort members for life.

Ni
Review №91

Great vacation place will definitely be back soon

Or
Review №92

Our absolute favorite resort in Key West! Have stayed there several times and we are never disappointed. Hot tin roof on-site restaurant is fabulous and location cannot be beat

Sa
Review №93

Abby Skibinski went above and beyond to make our brunch visit amazing. I highly recommend coming here for great service, great drinks, and a view. Thanks so much!

Tr
Review №94

Thoroughly enjoyed our 3 night stay at Ocean Key! Room was great, air was cold, housekeeping was excellent and the pool and pool service was outstanding! Would definitely stay there again. Location is perfect to everything and the Key West sunset is either from your balcony or just a few steps away.

Or
Review №95

We arrived and were greeted with open arms. The staff was great. They immediately upgraded us to a top level ocean view suite which was fantastic and directly in front of sunset pier. Would definitely stay here again. Also ate at Tin Roof which was the best dinner on the trip.

Ju
Review №96

We love staying here when we come to Key West. Love the hotel decor, the staff and the location. Right on Duval Street where all the action is-walking distance to many restaurants, bars and shopping. Staff is friendly and helpful.

Sh
Review №97

This place is amazing! Great pool, service and the view is AMAZING! Our room was spacious and absolutely beautiful, we had ocean front view and watched the cruise ships come in. Highly recommend .

Pa
Review №98

Just a really great place

Ge
Review №99

Great place to stay. Nice room.

Ge
Review №100

If anybody is trying to find good deals for hotels visit HotelBuIIy. com booked a hotel on there and they had the best rates anywhere!Loved it....location to Malory Square excellent. We could watch from our balcony. We were on our honeymoon. Never had to move the car once we were there. Very easy to walk up Duval St. We ate from room service once and the restaurant overlooking the sunset.

Information
95 Photos
100 Comments
4.6 Rating
  • Address:0 Duval St, Key West, FL 33040, United States
  • Site:https://oceankey.com/?utm_source=gmb-resort&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 305-809-8072
Categories
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  • Hotel
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