Worst staffKicked me out for no reason. Told them I couldnt wear a mask because my dr said so.. put it on anyway.. then they kicked me out. No business to dotties ever again.They are rude.. every location, every time.And they raised their prices because of being down for just a couple months.
1st Id like To say its sad that Covid has kept other stores closed! Working as a memember for Budweiser I appreciate your service! Keisha at marks store is awesome. As is patty the GM! Not a huge gambler but its wonderful customer service I appreciate! I hope u give all your employees a nice Xmas bonus! Oh John and Diana rock as well! Thank u for helping keep the community safe! As a appreciation I will be giving your employees a gift to say thank you! Please except this as a token of gratitude! God bless and stay safe! Michael Reynolds!
Great staff. Clean location. U1 machines are great
Most of the workers are nice, cleaner then some other locations
Great place go and play nice people theyre there to help you not kill you
Winning never gets old.
I tried to call to see how much a carton of cigarettes was, (I need to get 2 cartons, for my Grandmother that can’t leave the house, due to the whole civic-19 pandemic) and the woman that answered the phone was very rude. She said “ um honey you need to come down here because I am very busy and I’m yeah goodbye” she just hung up! I do not have the gas to drive over there to drive back to get the money for the cigarettes, and then go back to buy them! I would have waited on hold, even if it was for 15 minutes, why she helped other people, or she could have asked me to call back in 30? I work in the customer service industry, and this was just very unprofessional, rude and unnecessary! I’ll drive all the way up to horizon ridge from now on, to go see Vinny, where I’ll actually get good service!! I’ve been in this store on Marks a few times to always get treated like garbage, this is the last straw, I’m done! Don’t go!
The Lady working was super nice to me. I won my money back and the Corona was ice cold. Thank You so much for your kindness Miss. It meant more to me than you could ever imagine
Nice but smokey. The people working the counter often arent anywhere to be found if you need help or change. Decent variety of games. Quiet atmosphere.
Its a nice convenient & the closest one to me. I really cant complain about anything from this location. But I would like to make a suggestion to some staff members who work at all Dottys locations. One has to remember that TIPS are earned and well deserved. It just isnt given to you just because a customer walks in and makes a purchase or stays to play. I understand that it is a tough position and dealing with so many customers, different attitudes and different situations, but not every single person is or would be just like the last person who made you upset or angry. Treat each customer the way you would like to be treated if it was you as the customer and they the employee helping you. Not everyone can put on a smile for 8 hours a day so if this is something that cant be done (which comes along with the expectations of the job) please, by all means, seek the job that suits you best. Other than that, Kudos to those that Ive become friends with and to those Ive had the pleasure of tipping due to exceptional customer service!!!
The ladies here are very nice and welcoming. It can get busy here at times, but other than that its a nice little cozy casino.
My most favorite place to go gambling n to buy cheap cigs in Vegas.
Always a nice, clean, quiet place to play.
I love it you should come stop in and try them out
I just called at 1243 to get a price on a carton so i can come in and get one tomorrow and the employee was very very rude said i am really bussy bye i always come in and get cigarettes and play a couple bucks but because of this i will never come back to this location i have worked in customer service for over ten years and would never talk to a customer like that no matter how bussy i was something needs to be done about this the worst experience i have ever had with dottys
Good place. Cheap cigarettes. Machines used to be a lot looser. Would give 5 stars, but sometimes the staff seems to busy for customers.
Early morning clerk was a gem! Idad a service dog with us and there was no issue and she even brought the dog water., Excellent Service!
I like their machines. It was very smokey though.
Brian is my favorite employee at this joint, he provides awesome and hilarious conversation after an incredibly exhausting day of working. The machines are constantly paying out as well. Not to mention its quiet and small and people mind their own business.
Love this Dottys and almost all the staff.
I love the workers but I never win here...
Excellent place to go and spend some quality time
Very nice, Set up works
Nice little place, great cigarette prices. Decent payouts on machines.
Cheapest tobacco products in town. Great selection and prices.
Depending on who is working depends on how I rate this place. If you are well known you are treated like family. If you are not known, youre ignored.
Although you can only get one drink every 1/2 hour... Slots are fun and friendly people.
Rude workers. Ive been in a few times to ether get change or buy cigarettes. I went in with my wife today and the woman at the counter asked us both for our IDs, I wasnt gambling or buying anything only keeping my wife company, she got snappy and said you have to have an ID to be in here. Ive been in there before and wasnt carded. And she almost took my wifes money without giving her the change, she tried to pocket the rest of her money. My wife had to ask for her change back and the woman hesitated and was very disrespectful. I will be making a second corperate report due to this happening. I will be taking my money somewhere else from now on.
One of my favorites... Had to stop by as soon as I got back from my Hawaii vacation!!
Met up with my friend and had a great time
Machines are tight here not the best.
This place is what the new kids called trash. It always stinks of cigarettes the staff is very unfriendly
Mostly friendly staff. Managers are great such as tammy and drew. Donna on wednesdays and Thursday dinner time is the best server, diane at late night is good too.
Dottys is always a great relaxing place to go.
Very clean and nice atmosphere
Cheap cigs
Me and my boyfriend were in Dottys gambling for about two hours when the shift changed at 8am. Cindy started her shift. She treated us very very bad. The worst service ever. She was very rude and insulting to us. She actually swept the broom over my feet. I will not be back to this Dottys untill she is gone. She should not work in the public.
Very Friendly Employees and Customers
I didnt win at this dottys and its one of the very few (maybe 2) dottys Ive never won at, but I rarely go to this one...been there 5-6 times perhaps.
The woman at the front counter needs some serious training in customer service. Extremely rude and judgmental. I was so irked I stopped the transaction and told her Ill take my business to a different location. To which she mouthed off something that I didnt quite catch. The service was so bad that I had to walk out AND on top of that I get even more attitude?! Are you kidding me?! To this day I was a regular customer at that location. Well, not anymore, not after the way I was treated by this woman.
Wasnt happy with the service but the machines hit natural deuces
0 stars. Very rude cashier this morning.
Small. Stuffy. Yucky
Not good
Wow! Do not call the number listed or some crazy woman will tell you not to use this number! I just wanted to have a question answered I was told to never use this number again!
DARREN
Cheap
Cheapest cigarettes in town!
Nice and quiet
Very rude and disrespectful lady answers the phone and tells you that dont call this number again! I was in shock how rude she was!!!