This place is run down! Manager is rude along with her sidekicks in the office! The manager harasses tenants and bullies them. The laundry room is disgraceful. They make it hard to get our mail we can’t pick it up on the weekends at all. If we complain the manager tells you to move if you don’t like it! The electric boxes are old and are a hazard.sometime they work sometime they don’t! They need actual management that care and do good for the park. Not just run it into the ground!
First day here. People seem real friendly! Leslie the manager has been a great help for our first RV park experience. More photos and info to come!
New owner and mgt. Park is nicer but things could be better.
Nice place, clean. Good management. A lot of fastfood near me.
I like this place, it is clean The staff are pleasant, and are caring . I want to say thank you for are food Voucher for K.F.C. Much appreciated.
Quite mother-nlaw trlrs, the place is under const at present time. But its gonna hv covered parking an its own solor array.
-Unorganized manager giving entirely different responses to questions.-I was charged $400 over than I was previously told than when I asked.-During the 3 weeks I was there they changed up the price 4 times.-The place was very gross.The male manager was very rude to me. He did not pay any attention when the female manager was telling me the bill price. When I came to pay the bill he told me I had to pay a deposit, when the other manager told me clearly that I did not have to pay a deposit for staying less than a month. I see why so many spots where open.
My friend has his RV here there friendly the place is really tranquil has lots of fun things to do
Work Kampers keep this place super clean. Some of the office staff could use attitude adjustments.
I applied to stay at this place, even though I read bad reviews about the area but as a traveling nurse, I was willing to try it for 3 months. The girl in the office is very nice. The manager however is a jerk. I was approved and paid my background check money and accepted to stay. When I attempted several times to call to submit payment and secure my reservation, I couldnt get through. I left many messages with some answering service. Finally, someone calling himself the manager called me back after hours saying I had called after closing which was a lie. He then called me hostile when all I wanted to do was pay. I wouldnt stay at this place now if they begged me. I can foresee many problems with management. No thanks
I been there jhst a month and thsy are under new managment they are very friendly and helpful the amenityz are clean,ghd pool clean and heated quite place too.
100% SUX!!!
Cool park. My friend lives there.
All around one of the best RV resorts Ive been to. Friendly people and all the amenities they offer really go a long way to making this one of the best.
Hot tub has been broken two separate times in the past two weeks. Office is often closed during posted hours. Also, the tile area at the hot tub and into the adjacent restroom usually have standing water on the floor; they have a drainage issue that could end up betting a safety problem.They also put us in a spot with a known electrical problem, which resulted in our power going out. It took them a day to fix, during which time we lived off our batteries. Luckily it wasnt hot yet.However, the park facilities are otherwise kept fairly neat and clean. Its on a busy street but usually pretty quiet at night. The spaces arent much to look at but theres plenty of room for our 5th wheel with slide-outs and large truck in the separate parking space.Lots of seasonals/annuals here. Some of their rigs are run down but everyone is friendly and we havent had any problems.
While not there for a happy occasion, it was a nice gathering place, with plenty of room in their banquet hall. The people around the resort were kind and courteous, and the grounds looked well kept and clean.
We were fortunate we had a good stay. Talked to numerous people at the pool, theirs not so much. Lots of issues with the manager. Hopefully things get resolved. Good location.
EDIT: Management has changed for the better! Theyve improved the park drastically, although still a giant work in progress for them. Although not everything is 100%, everything has definitely changed and is no longer a stressful environment because of the previous manager, Its definitely peaceful again.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Original post:As a longtime resident who has lived here for about 10 years of my life and has been around with all the changing managers over the years, the most recent is the absolute worst (John) hes caused so many issues since coming to the Park. This place used to be filled with residents and was incredibly nice, and now its terrible. There are so many issues with this park now.Thefts, homeless people sneaking in/roaming, some of the bathrooms have been destroyed on SEVERAL occasions and someone has taken whole toilet paper rolls and stuffed them in the toilets and then taken hair from wigs and plugged the drains in the showers, as well as the doors being busted on one of the womens restrooms because of people not closing them all the way, and allowing people to use them freely (they have a code to access them) and one has been permanently locked as a result. Park maintenance is terrible, nobody has been maintaining the weeds and trash bins get overfilled beyond belief while others are practically empty (On full rows of residents).John (Park Manager) is a thief, a liar, a snake and pockets money for his own (personal) use (that isnt his!) He is a sketchy guy and apparently new management has spoiled him . Lots of members of this park have left since John has been here, hes also threatened long time residents, and is INCREDIBLY DISRESPECTFUL as both my parents have had issues with him since he became manager and their just doing normal duties - paying rent, trying to get issues resolved, etc-. This park used to be beautiful, but has gotten really bad. They will play the beat around the bush game with people and will take your money and be unremorseful as they screw you over, and then when you have issues with it and take it to John hell say Take me to Court!My father (a very calm, and patient man) once tried to get something done because one of their maintenance guys was working on the water hookup at the RV next to us and the busted our line and flooded the ground outside, and didnt take care of it for a week, and my dad had to take care of it instead because of their neglect (then HE got mad at my dad for wanting it taken care of *Like a normal person!*)There are SO many issues with this park, and if your not a longtime resident you wont know that, it seems pretty and nice on the surface but theres a lot you dont see.If you come here, avoid John as much as possible, as hell make your life a living hell for trying to be a normal resident and trying to communicate like a sane person.He has a tendency to ride in his car down the rows scouting out residents to make their lives hell, and to nitpick and cause problems to kick people out if the park as his plan is to make it a mobile home park (Not an RV park)I say this all from experience, from living here and being here as long as I have with my parents.
I checked here for pricing on a two week stay for April 2018. Young lady in office very accommodating. Says that the Park has 24/7 Security Patrol in the gated park, and has provided all a key fob for the gates. Says homeless are not a problem in this park.
This place is well kept clean the rec room is nice with a library in itWith tennis courts heated pool weight room
Great food and great service and friendly staff
Here some people in the office will welcome you and tell you, Come on in anytime and hookup and we will take care of it the next business day, Then they will deny saying that and have you escorted from the property despite offering them plenty of money to take care of it. Dont park here, its boring and dirty. There was a mobile that burned and five weeks later the burned remains remain despite the investigation being over and no insurance company to pay for the clean-up. Eerie sight. Good luck Casa Del Sol you are going to need it.
Gated community with many amenities, including a TV room, billiard room, craft room, poker room, full laundry, swimming pool with hot tub, and a large ballroom where we enjoyed a sponsored, catered Thanksgiving Dinner with a live band.
Should be zero stars but this place is terrible. Only one employee actually cared or was ever respectful. John is a crook and abusive. If you want to be treated like dirt and be discriminated against then stay here. Not sure where all the money goes besides his pockets because its definitely not into the resort. Trust me, stay somewhere else.
The most unorganized park I have ever delt with! Never I repeat never go there. So overpriced. Bad management!
Management is very nice and helpful. The park is clean and quiet, and everyone weve met has been nice.
Nice facilities, but owner makes up rules as he goes. If he doesnt like your looks, attitude or whatever might bother him, dont waist your time here. He breaks his own word if you act human around him. Like hes perfect and your not. Regular snow birders were saying there not coming back next year because of him. A man in his late 50s said he was treated like 7 year old and is packing up and headed out never to return to this park. Again, nice park with nice shade trees, pool, pool tables....So if you dont mind walking on egg shells during your stay, .....
I was surprised to see mixed reviews. We were very happy with our stay at Casa Del Sol last winter. We rented an RV for 6 months from John and Shiann. The place was very receptive to anything we asked for and they were doing lots of upgrades to the pool and paddle tennis court installation as well. We received our deposit back as they said and will probably stay there again. I recommend.
Manager is Verry rude but nice people live there and it has a beautiful pool and spa
Cool place. Nice and spacious community club house.
Very quiet place to live people are nice all around great place
I have lived here 2 years & love it! A lot of changes have happened over that time frame but all for the good. The management continues to improve the park- which makes me happy since we plan on staying here for many more years to come!
Seems like a okay mobile home park. I just go there to play Bingo. The bathrooms and the grounds are clean.
It seem like a cute little place the lady in side i asked her for a paper with their pricing list . That i was checking for my mom and just seemed like a very stressed conversation exspecially when i asked about can they have dogs she made this exasperated sound that came from here. I never been there before. Not everyone walks in a place and instantly you got all the answers cause you walked through the door way. This was the only thing that i didnt like. She should haveva little more patience.
I bought some food . And it was great.
Terrible! The last year was the worse ever!.The manager is out of control.He is a BULLY and picks on Elders by giving them eviction notices when they are paid in advance then re-rents their site to new comers for the full price. He is constantly calling the police on the tenants for no apparent reason. And 80% of his guests are snowbirds. His bread and butter There was a picket at the front gate last weekend.We own a park model in the park but is now for sale. We DO NOT want to come back if John is the manager next year.We love the people and the location is great. Please help to have him moved.
Nice place, freindly staff.
I was locked in my OWN unit by management and had to be cut out by the cops. I was ordered to vacate the property because the wife of the manager was experiencing domestic violence and knocked on my door for help. Im an Army Ranger and retired military veteran that had my civil liberties violated when I was arrested for NO REASON...Look out Casa Del Sol and JOHN ..damages will be recompensed.
Cat feces everywhere and the smell of cat urine around park. Try here was the small of sewer gasses too.
Ive never written a Google review. This is My first. Ive been RVing for almost 25 years. Ive owned and rented multiple RVs and Ive stayed everywhere from KOAS to primitive State parks. Ive never experienced the lack customer service anywhere, as I did at Casa del Sol. Management gave me a great 4-month rate for the price of 3 months. After 10 weeks, we had to leave. The problems started with the manager John Collins, he makes no effort to ensure your comfort as a guest or tenant. Rude, self centered, a bully, denies responsibility, kicks you out of his office when you have concerns, and then offers you a refund to leave. When youre ready to leave, he denies the refund. Pool heated when its 110, weeds everywhere, park lighting inoperable, locks on thermostats busted off, indoor shuffle board locked up during so called off season, excercise machines in work out room broken down and poorly maintained, park is infested with spiders and ferral cats, homeless people walk freely in and out of park, I had my bike and a propane tank stolen. Park has surveillance cameras but management makes no offer to view footage when thefts are reported. Park security is a young kid who randomly rides around in a golf cart. Johns wife, Shiann, is a wonderful person; nice, helpful, and kind. The park is about 70% vacant. Many spaces are filled with old, run down, park models with flat tires and boarded up windows. Theres no restrictions on appearance. Many occupied spaces are public eyesores. This park is 5 stars out of 100. Its not an RV resort, its a run down trailer park. Stay across the street at GOLDEN VILLAGE PALMS. its worth the extra money.
We have stayed here for 9 months over the past three years. The residents at the park are great, but the management has hit an all time low. See our full review on Casa del Sol site on facebook.
When doing business with Casa Del Sol in Hemet, Ca BEWARE! They will rush you and insist that project be completed all on same day, pay you by check, then when you go to deposit your check you will be notified by your bank that their was a stop payment placed on your check. Your next step will most likely be to contact Casa Del Sol to see why there was a stop payment on your check and you will receive cold shoulder from management with an explanation of your work was unsatisfactory. With this explanation they will also tell you it will cost so much to fix your work.MAKE SURE TO HAVE THEM SIGN ALL ESTIMATES AND CHANGE ORDERS AND IF POSSIBLE PAID IN CASH
I lived here going on 10 months everything is good so far dont have much problems besides my father in laws girl friend runs her mouth really shes not suppost to be here
This is a horrible place. Dirty LOTS OF HOMELESS RUNNING AROUND GETTING DRUGS ON THIS PROPERTY. Filthy and dangerous.
My boyfriend and I are travel nurses. We are always looking for great places to stay during an assignment. We stayed at Casa del sol for 4 1/2 months and everything has been above our expectations. Shainn and John who manage the office were friendly and professional. Shiann was so kind every time we needed anything in the office. John maintains the community so well. We were pleased to find that it is always so quiet and clean. The pool and hot tub were always well maintained and relaxing after a long day. We also had wonderful neighbors while staying. Our furnished unit had everything we needed from dishes, utensils, bedsheets and pillows. We were really able to just grab a toothbrush and go. We would definitely stay here again if we took an assignment in or near Hemet.
Went to bingo on Monday evenings. Begins at 6:30pm.
I have been coming to Casa for over 7 years. I have stayed at the park for months at a time year round. I am appalled by some of the reviews; yes there has been a lot of changes over the years but that comes with the territory. About 6 years ago, I did have a bit of an issue with the office staff but things have come a long way since then! I was sad to see Ann leave but the new manager Carla has been doing a wonderful job. All of my questions Ive asked, she has always provided me with a genuine answer.. she is very courteous, dedicated to the park, and gives full attention to all customers, that shows a lot. When walking in to the office you are always greeted with a smile from the staff. They go out of there way to help you with all of your needs, including the maintenance supervisor (very nice gentleman) and security. In a short amount of time with the new management; the park started looking cleaner, a few of the troubled residents left the park or was asked to leave. Casa del Sol has wonderful residents that are very welcoming.You can call it a small community where everyone looks out for each other. There has also been many upgrades to the park over the years, the place is looking fantastic. Casa del sol is a place I plan to visit for many years to come and enjoy every minute of it. You are in walking distance to many shopping centers, restaurants, and a movie theater. Out of all the parks I have stayed at, I would say this one has the best location to just about anything. It is a shame when someone has a bad experience they tend to (maybe) exaggerate and write bad reviews, in my opinion that is a shame. If more people expressed their good experiences on reviews it would be a lot more helpful for the traveling RVers. I highly recommend this place and will always refer Casa to my traveling buddies. 5 stars all the way!
Charged me 3 months rent on a special served me a 30 day notice to move after only a month of staying here. With no option of refund. Accused my 9 month pregnant wife of being out at 3:00am, shes is on bed rest. They have now retaliated by driving by my site repeatedly throughout the day attempting to intimidate my wife and I harassing us and closing all amenities for 30 days (the notice he gave us was a 30 day notice) pool, spa, exc. Amenities that have been paid for already. So basically they are going to steal our money and, not render services that have already been paid for. My wife left a review on their Facebook page and they reported it, and had it deleted so she reposted it and they deleted their entire Facebook page. The manager John and Shiann are renting out trailers to people with no hot water or sanitation. He records you on video without your permission. Him and his wife went in vacation immediately after we paid them $1,400.00 and the employees have not been paid.
I never write stuff on these things, but I thought I had to this time. I cant believe they changed management AGAIN! The wife and I have been coming here for 9 years now, and have seen 4 different managers. There was nothing wrong with the other girl Anne, and the new girl couldnt give me a reason why she was gone. The place looked alright, needed some tlc, but the office was so disorganized. didnt look like the girls in there knew what the heck they were doing. There was also a party going on in the rec hall, which was a little loud, but the 2 guys running the security for it looked like thugs! They were not very friendly, and were drinking in the gocarts. What a shame!! Not a good image im sure youre hoping for!
Omgoodness were do I start,security Ron, what a punk riding around in a golf cart in everyones business doing nothing important......people come in and steal everything....Management......different every week..the old guy Matt still goes in the office with keys and steals money and he still has a vending machine in the work out room that he gets money out of for drugs, he isnt even supposed to be in the campground trash park...but he lives with his drug dealing girlfriend out there and he is married.....there is a (lady/man) on a scooter Trish and her lover that beats her/him up that is so nosy, and she abuses her dogs one of them so bad she had to be put to sleep.....they go to the office and tell lies on people for no reason crazzyyy people.....the ballroom parties are horrible, the people use all of the tissue, paper towels, and leave the bathrooms disgusting for the guest, and no one cleans them until Monday, Ron baths in the hot tub which has rats on top.....the only nice thing in the park is the Canadians because they are clean and have get togethers......drug dealers and black and mexican gangs drag race in the alley and you cant sleep and the police will not do anything because they are scared....3 years ago the police department had a bomb threat from them.....HORRIBLE HORRIBLE PARK>>>....THE OWNER NEEDS TO KNOW WHAT IS GOING ON.......and its 115 degrees in the summer and they still keep the pool heated, stupid
Friendly people, safe, laundry and ice.
Very nice senior campground and RV park
Super nice managers, very helpful
Poorly run and not secure. Wide open to the homeless--drugiess
Just got in its okay for now.
Look nice
Not a good place to stay or live. Managers change like we change our clothes.....
Nice and clean
Fun bingo friendly people
Nice
Can not at this time
Not
Sorry for me i dont like this place
Play bingo there every Monday
It looked pitiful
Needs to be cleaned
Good place
Dirty
Live here, Love it!
Great staff and friendly community.
Nice quiet
The people that run the RV Park steel your mail and beep in your window
Over priced
That is why if you are a licensed contractor you set a contract and get permits from the city. If the client dont pay you are able to put a lean on the property.If you are not licensed and its more than 500 worth the work its fair game between the client and the contractor.(GAMBLE)