Brought my daughter here for a belated birthday present. It was very intense but the staff helped us along the way. We were able to successfully solve the room. will definitely be looking at the other rooms for further expeditions. Price was a little high for my preference, but not as high as some of the other ones out there. This is one of the best prices available. Definitely more reviews to come as my experience expands with this
Great place to test your skills. Staff was very professional. We enjoyed every minute of the place. The actual room was very challenging for its level. Would highly recommend to anyone.
Great experience. Went for my sons 16th birthday with a few of his friends and hubby - had a blast in the Damned Circus room.
This was my very first experience in an Escape Room and my family and I couldnt have had more fun. The person who gave us our intro and clues was an absolute peach and made the entire experience that much more enjoyable. The room itself was challenging, fun, and perfect for the atmosphere of the story. Honestly, we might be hooked after our first experience. Id give it MORE stars if I could.
The staff was so nice, and the adventure was great fun! We had a marvelous time, and look forward to going back again when we can get everyone together again.
I love everything about this place! The staff are super helpful and kind. The prices are extremely affordable. Each room that I’ve tried has been challenging and fun. Highly recommend!
So much fun totally worth going!
We’ve done 3 rooms here and have enjoyed them all! The rooms are clever and fun. And it’s a Great place to go with friends or family visiting. The staff/coordinators are excellent and the old building is pretty cool too.
I’ve been to many escape rooms, and this is BY FAR the best one. The place itself is an old building that embodies the essence of something haunted and creepy. The puzzles are challenging and fun. It’s by far the best thing to do in Fayetteville.
This is my first escape room here at Xscape Factor and I was not disappointed. The room was well done and forced the group to talk to each other. The puzzles are logical and you just need to step back and breath and you will get it. Don’t over think it. This does not mean it is easy, just in the end it makes sense. The room was a little on the scary side and might not be good for little kids below 10.
We escaped with 52 seconds left! Very cool experience. We Will go again and do the other rooms~
Great place to have fun and challenge the mind with a group of people. I had so much fun.
By far the best escape room experience I’ve done! My family and I had a blast. We did the haunted room and the tech in that room was super cool and made the room experience so much more fun. We over thought it just a little but the employees were great with us and so helpful with the clues. We will definitely be back!!!
A lot of fun!
A really fun experience! The employees were very informative and nice. The puzzles were challenging and satisfying. I definitely recommend!
The first escape room where I actually made it out! The biggest difference between xscape factor and any other escape room Ive visited is the people. Staff are super friendly and actually pay attention to you in the room. The building itself also adds a lot to the atmosphere. The rooms are challenging but it feels very rewarding when you get something right!
So much fun! The best escape room location I’ve ever been to by far! The location and age of the building makes the entire thing so much more authentic.
I took my staff to Xscape Factor for team building. What a great way to spend time on leadership, communication building, and resource management. The staff was really welcoming and the rooms were just the right level of challenge and fun. Well be back soon.
My family and I went for my cousins birthday! It was an amazing experience so glad we checked reviews first. Definitely appreciate that they’re veteran owned and provide military discount as well. The staff and room were great. We’re definitely planning on trying the new room Final Countdown soon!
This is one of the best escape rooms I’ve ever done. The manager was very kind and helpful. If you want a great experience with your friends and into escape rooms this one is definitely worth checking out. 10/10 would come again :)
Such an amazing experience! The puzzles are difficult but solvable & fun. The staff (Kellyann & Brianna) were wonderful, polite, and helpful.Id recommend this venue to anyone.
Although, I respect that the owner is military and they offer discounts. The storyline with the mystery can be extremely confusing and even with help to resolve my entire 8 person group didnt understand the hints. It fun, I admit, and maybe we picked a harder mystery but it was tough. I think its a great place, environment and location.
Super fun rooms. Really friendly staff and a really creepy atmosphere. Absolutely loved it.
My husband and I stumbled upon this place by accident when we were walking through downtown back in the early days when Xscape Factor first opened. We walked inside and fell in love immediately. The owners are very charming and each escape room (weve gone through all of them now in each of their variations) are well thought out and incorporate beautiful props/puzzles. Since opening, Xscape Factor has been very involved in the local community at various events in downtown Fayetteville, including having pop up escape rooms and supporting other small businesses.I highly encourage and recommend anyone who enjoys escape rooms or hasnt had the courage to try one out go check this place out immediately! Great place for kids, couples, families, friends, and team building!
I love this Escape Room! For one--the historic building the business is in really adds to the vibe during your time there. Two--the staff are professional yet friendly, and they really made the time that my family and I spent there enjoyable! The fact that this Escape Room is downtown is also a plus for us. If youre thinkin about trying your hand at an escape you, I suggest you start here--you wont be disappointed!
I’m new to Fayetteville and when I went to this establishment I knew loved it from the moment I walked in. The staff was super friendly and helpful. My family and I loved the clown room so much and will definitely be going back to do the rest of the rooms. The place is family friendly and a fun spot in Fayetteville.
I love coming here. My sister had her birthday party here, the service was great, they gave the girls assistance when needed, and made sure that they had enough time to complete the room and sing happy birthday. Xscape factor is a true family first business.
Had a great time in a group that did one of these escape rooms. Staff was super friendly also!
One day Im going to get out of the rooms before the time is up! We really enjoyed it even though we failed miserably. Teamwork and communication are key and apparently thats where we failed. Lol. Some of the clues were simple and I definitely made it complicated by over thinking. Highly recommend for team building, coworkers who think theyre smarter than you, sibling rivalry/bonding, evaluating whether your future partner has common sense, and assessing your teens street smarts and survival skills before being left at home alone.
It was my/our 1st time there and it was everything that was expected. Will definitely go back to try the other rooms.
Best escape room I have ever done! This has been my 2nd time back and My friends and family have enjoyed ourselves both times. The employees and manager are awesome and super nice! Definitely coming back soon!
This is the second time my team did the escape room. We did the haunting scenario at the beginning of the day. All the puzzles were fresh and the proctor was perfect in being helpful enough to keep things moving, keeping everyone engaged, while also giving us space to figure things out. Highly recommended for team building / ice breaker events
Me and my wife have tried every room at this facility and each time it was a blast. We didn’t make it out even thought it was just two of us, we did pretty good. I definitely would recommend this place!
Even though we didnt complete our challenge it was still a lot of fun! Recommend doing this activity with a group! Still for our first time and working with an 11 year old we had a great time. A fun family outing!
So my son, my friend and I had a BLAST here. I was terrified of spending that much just to suck but they didnt let us fail. They said they only give you a couple hints but THANK GOD they will take pity on you if you start pouting and help you as much as need be. This place is so much fun.
This past Saturday, I took our youth group there. Overall, we had a great time. All 3 of our groups got out of their rooms. The staff was extremely friendly and nice. The only disappointing part was our room started over 30 minutes late. Apparently the group before us arrived late. I am all for accommodating people, but this really put a wrench in the rest of our evening schedule with it starting late. So I do think this needs to be better addressed if this happens again. My group shouldn’t be delayed because the group before us showed up late. Other than that, we had a great time.
Friendly and pleasant staff mixed with a well thought out room made for a fun date night. My husband and I plan to return.
I have been here twice and love it! Definitely recommend it. The staff is amazing and so friendly!
I never had so much fun! Did the creepy Circus of the Damned room and we barely escaped! Get ready to use your brain. The staff is super nice and gives hints if needed! And yes, I screamed. Twice.
It was a lot of fun. I know the staff had to be laughing at my group because we were clueless but everyone was friendly. The look of the place is great. I can’t wait to try some of the other rooms.
This escape room is terrific! I played multiple games with my coworkers and was an excellent team building experience. The rooms were super exciting and fun! They helped build communication with our group as well as a dose of healthy competition! Super excited to come back and play another room!
Awesome time with me and 5 friends who managed to escape Alcapones Revenge. Will definitely be returning again!
Some of the most fun you can have. Different rooms make it always a challenge and interesting. Fun for two or get a group together. Everyone will enjoy the experience, friendly staff, and downtown location. The owners are wonderful and youll often see them dressed in character for downtown events. Always a great time here.
We had an amazing experience! The staff was great. We love how helpful they were with deciding on a room for our group.
What a great experience at “circus of the damned”! Super friendly staff, very pretty building and great parking. I’ve done several rooms before and my friend Damien invited me to try this new room with him. I also brought a friend who has never experienced an escape room with us, and he absolutely loved it! The room was creepy and startling, which we LOVED, and had really fun puzzles and props! I’m very excited to return and attempt this company’s other rooms!
After doing numerous Escape Rooms across the area, this was BY FAR the best experience yet. Just walking through the door, we were immediately welcomed into the Family, and the Owners were absolutely AMAZING. They took the time to talk to us and explain to us their vision they had for their Family Business and their enthusiasm for this type of Family Entertainment. Their hard work and dedication definitely showed in the rooms as well because they were so very well put together and each one unlike the others. Unfortunately, I cant give away the awesome details we enjoyed most because of possibly throwing out hints to the people who have yet to visit, so you will definitely have to see it for yourselves!! We were a group of Paramedics, and Firefighters, so to meet the Owners and find out they are both Active and Retired Military, made the experience that much more enjoyable knowing we are all apart of the same Family. Absolutely LOVE this place, and would recommend it to anyone visiting Downtown Fayetteville!!!
My kids and I had an amazing time here. It was our first time and the staff explained everything so well, even my seven year old loved it. They make it very interactive and not easy at all. We made a good time but we ask for help on one clue LOL. Great for team building and for family bonding time. We also participated later on this year on the Xscape Factor at Cross Creek Mall. Great Collaboration!
Had a great time! Loved the staff, great sense of humor, and really helpful..we needed it!!hahaHonestly a great experience for all ages, and a change from the ‘dinner &/or movie’ routine. Go & have fun
Went last weekend in the evening...forgot to do a review till now. This place is so much fun...we will definitely be back to do the other rooms! Caroline was awesome, friendly and super helpful! Best customer service Ive seen anywhere around here in a long time!
We had lots of fun! It was very challenging, but good luck beating the times. Staff was very friendly and helpful.
Had a great time on my fist escape room. The staff made it very fun!
Ive been to a few escape rooms and this one is, by far, the best. They actually come up with the rooms and clues themselves instead of just getting the scenario shipped to them like other places do. The staff is also very friendly and helpful. I planned a special last minute surprise for my girlfriend, and they were extremely accommodating. They worked closely with me to pull off a surprise engagement! I would definitely go back and try out other rooms. The location is also great. Its right in downtown, so you can plan a whole night out!
It was me and my friends first time, we escaped, but it was pretty hard! Loved it! We are already planning our next trip. The staff was very helpful and super fun. Kelly and Izzy were our ringmasters and they are awesome. Thanks for a great experience ladies!
This is our second time with Xscape Factor and once again they didnt disappoint! We completed Abduction and had tons of fun. Xscape Factor is our favorite because of the originality that you will not find anywhere else. The stories and puzzles are completely original and handmade. The staff is as equally amazing and we cant wait to return and give Haunted a go!
The staff was great! Thanks so much to Mr Lee and Mrs Summer for their kind gesture! You definitely helped my daughter have a wonderful birthday despite the circumstances! You all have done an excellent job with creating your rooms and we cant wait to come back and try the others. As well as we will be back for the next chapters! I will highly recommend Xscape Factor to anyone else that wants to experience an escape room! Mrs. Brittany you did a great job preparing us on what to expect and assisting when we needed! Id give 10 stars if I could! Keep up the good work! May your business and families be blessed in the days to come!
We went on our anniversary. It was a lot of fun. The staff were really nice. We would definitely go back.
I have been to Xscape Factor two times this year. We received excellent customer service both times. We were greeted by a very friendly and caring staff on our first visit. We didnt know at the time but it was the owner and his wife. They helped us from the moment we entered until the time we left with smiles on our faces. The second experience was no different. We were greeted by Brittany and she quickly ushered us into our room upon completion of the necessary paperwork. We have done Abduction and Big Top Murders. I strongly recommend going with people you know. In my opinion it will enhance your experience! Thought that Abduction was more of a challenge (no spoilers here) it required more team work. Big Top Murders was also good but was easier to complete. Definitely recommend this downtown Fayetteville attraction to visitors and locals. You wont be disappointed!
Took my wife here for our anniversary, we had a great time. The staff is great! The room was really fun.
My party of 4 escaped! The Al Capone Room was challenging and a great adventure. The staff was amazing! This was my 2nd time. We will definitely go back again!
This place is pretty cool. I had a really fun time in their circus room. It was challenging and the staff, especially Lauren, was super friendly and welcoming. Definitely recommend it for something fun and different and it’s affordable. Veteran owned as well. Overall a fantastic establishment.
Super cool experience! Very wellThought out. This is the second one I’ve done, but first one here. This was def the better one. I will for sure be back to try the other rooms out. Kyra was really helpful and very professional. I highly recommend trying this place out, you won’t regret it!
I have done all their rooms, and I love them all! Some of the best in NC!
Great time! The setting is gorgeous and the games are incredibly fun. Truly challenging and unique escape rooms. The owners are die hard enthusiasts as well as fantastic designers. We played two games, the Big Top Murders and Al Capones revenge. Both had excellent themeing with authentic to the time period props. Lee and Summer pack a ton into small spaces that are sure to keep you busy for the entire hour.Highly recommended.
Really awesome experience! Caitlyn was very helpful and made us very comfortable.
Great place! The room was challenging but fun, and the staff (Juan and Cassidy) where amazing. Very friendly and helped us get into the mood of the room. Definitely check it out!
This was so much fun and you can tell all the rooms are really thought out. Me and my husband needed something fun for date night and this was perfect. We did the abduction room. The owners are so friendly and know the true definition of customer service. We will come back for many date nights in the future!!! Thanks for a FANTASTIC night ️
Had fun and the manager is nice. Definitely will do again.
Great time and a lot of fun, we all had a blast!
My friends needed a fun activity to do for a family group and this one was amazing. The game room experience was challenging but great fun. So much fun before or after eating or shopping downtown.
Loved it. And if a certain boyfriend of mine wouldnt have tried to do long division and like quadratic formulas we may have beat it....
Xscape Factor is the bomb. Seriously...go here, spend your money. We have played all of their rooms and love each one for different reasons. The rooms are immersive, challenging and creative. The owners are some of the best we have met and the location is super cool.
Top notch excitement... Lauren and Kelly Ann were extremely helpful, super friendly and welcoming! Not easy to solve. One of a kind experience. Best escape room ever. You have to try it!
Had a really good time solving there newest room, plus they have very nice and welcoming staff. Owners are very good people also. Id encourage anyone who likes to be challenged mentally to give it a try.
We came here for my sister’s birthday and had a great time!!! It took us way over 60 min. To get it right but we he still had fun. When you come ask for Lauren, she was amazing!!!
Very fun experience
What a blast! Been to several escape rooms and this was the best! Circus of the Damned was very challenging!
Weve done both escape room places in Fayetteville, but Xscape Factor takes the cake! Their rooms have so much more thought and detail put into them and the old building they are located in adds to the experience! Lauren was super friendly and helpful when we needed clues. We did Last Will and Testament and Abduction and they both were challenging and fun! We cant wait until they change the rooms over so that we can go back and continue on with the stories.
Xscape Factor is a local business partner with my company. During their soft opening they invited some of our team to test out the experience and give feedback. WOW we were blown away at how much fun this was. Not only that, it forced us to communicate at a high level and trust each others opinions on how to progress through the clues within the room. Amazing teamwork exercise and tons of fun.Happily we were able to escape!The owners are some of the most passionate individuals Ive met, and they believe in the value they are able to give as part of there small business. Downtown Fayetteville just added an awesome activity to the neighborhood!I highly recommend Xscape Factor to anyone looking for an awesome night of fun and entertainment and for groups seeking constructive team building. Go check them out before their popularity will make you book weeks in advance!
Excellent experience, friendly staff, and escape rooms were fun! A lot of challenges and mystery solving. Clues were very helpful. Definitely going back soon!
My first experience in an escape room and even though we ended up becoming victims I am not disappointed in any way with this location. The staff is a delight and the experience was well worth what we paid for, not disappointed in any way. We are already planning our next visit for another room. Thank you Xscape for a great time!!Room Completed: Big Top Murders
I have been wanting to visit the Xscape Factor for a while and I had that opportunity today. The location is nice and the establishment is even nicer. We were warmly greeted by the owner and was briefed on what to expect especially since we were first timers. My date opted for the medium level room (Big Top Murders) and I must say it was a very good experience. We will definitely go back to try out another room.
It was our first time doing an escape room and they were great - cheerful, really helpful and attentive from start to finish! We did AL CAPONE’S REVENGE and it was challenging but fun, just what we expected. Will definitely go again when visit Fayetteville next. Military discount was a plus too!
My very first escape room was for the grand opening! I have tried other escape rooms but nothing matches up for me. I love that the rooms are written and designed by the owners so youll never find one like it anywhere else. The company and employees are great!
It was awesome!
Recently, went to see what this business was all about. I was in for a pleasant surprise. The clown room was so much fun. The staff was very helpful and very friendly. Cant wait to return and try another room.
We ESCAPED!...down to the last minute, but it was one of the best experiences me and my girlfriends have had. Izzy and Kelly were very fun and eased us into our first time wonderfully! Thank you, we can’t want to go back!
Excellent place! We were there for my husbands birhday and we had such a blast doing the Big Top Murders! Really makes you think and work together as a team. Everyone we came into contact with was very friendly and knowledgeable. Were definitely coming back to do another one, quite possibly Al Capone. Awesome job creating this place!
We had a blast. This was a great date night, we had so much fun. I cant wait to do it again.
Best Escape Room in town!!!! Super Cool building and location, Wonderful Friendly Staff Members. We tried every room that they offer, all of them are super unique. Please try this as a date night or group activity, you wont regret it!
This was an exciting adventure for our group. We were 3 generations in the group and each generation offered a different level of participation. Very interesting and great family fun. Strongly recommend this as a family bonding experience!
Amazing Experience! Such A Great Bonding & Team Building Event. The Whole Staff, Including Kelly & Lauren Were Excepetional! The Atmosphere Was Great & Will Definitely Be Returning.
Awesome experience!Lauren and Kelly were awesome !Definitely experience the escape factor with these lovely ladies. Great team building .
This escape room was great. I had my daughters 13th birthday there and her and her friends loved it. Kelly Ann was amazing and so helpful. I recommend this place to everyone.
Our experience exceeded our expectations! The staff was friendly, knowledgable, and passionate about their job. Caroline was there to help direct us and give us hints and did a phenomenal job. Gave just the right amount of information-not too much, but enough to steer us in the right direction. Our family decided we will make this an annual Thanksgiving weekend tradition!
My fiancée and I have done several escape rooms. Weve only done one, so far, at Xscape Factor, but boy did it leave an impression on us. I absolutely LOVED everything about it. The owner is a great guy. The room was amazing! Super decked out, the story line was great, there was no cheesy video to explain it (he told it), and I loved every second I was there. We did the serial killer room. The clues were sequential and challenging, it looked great! I cant say enough great things about this place. Definitely, one of the best escape rooms weve been to in awhile. Again, loved it and I cant wait to do the rest of the rooms.
This place was super cool! Our operators Jeremy and Sierra were great and very helpful! We did the alcapone room and it was hard but really interesting if you’re into the mobsters
We had a good time trying to solve the mystery. Employees were very friendly. Great time