When we arrived around 915pm we asked about cosmic bowling. We were told there was a league still playing and they had to wait until they were done for the music to get turned up. This never happened. If there was a league (didn’t appear to be) when they left the music never got turned up. If there wasn’t cosmic bowling it would have been fine but we truly didn’t appreciate being lied to. The shoes my husband got were falling apart, literally pulling away from the sole of the shoe. Then the food was subpar and the sodas were all either flat or all syrup. I understand they’re still remodeling so that might be part of that issue. Not sure if we just went on a bad night but the lying as soon as we got there was truly unprofessional and disappointing.
Clean and not too noisy. Updated equipment. Fair price.
Fast and friendly service . The prices are a bit high, but I guess thats what you pay for fun.
Good place but boring atmosphere
It was fun not to many peoplein there
The lanes are always in great condition
Social distance is in full effect. Me and my group will be back.
Great for kids for sure
This place is awesome! Clean and upbeat. Everything works just as it should. Staff were very polite and friendly. The food was very good too. The only issue was not the staffs fault at all. A city youth camp group came in and their so called chaperones let them do whatever they wanted. They were loud, obnoxious, spilling drinks, dropping garbage and not cleaning up, throwing balls in other lanes with two and three kids at a time. Thankfully the group finally left and the place went back to being pleasant again.The management was just too nice though. They should probably consider finding ways to prevent behavior thats very inconsiderate or even abusive toward other customers or just asking people who are to leave.I suppose its all about timing though, Again the issue wasnt their fault at all. Its obvious that the place is a gem and were really looking forward to our next visit!
This morning ordered grilled cheese with bacon at 904 am. 30 minutes later no food. Went to check he was just getting to make it. Delivered no bacon and cheese not melted. He brought another one down to me correct. Just another day in the alley.
They have many lanes to bowl on, the place is clean, and they have great bowling specials! The scoring system is electronic so its up to date as well.
A decent bowling alley for the locals, but there are better places to go if you want a more enjoyable experienceEdit - 1/4/20Since my last review, I have removed a star due to the fact the manager of this alley allows people to come in, disrespect nearby bowlers, and turn a blind eye to it. Bring it up to him? He will just say what can he do about it, they are going to do it anyway. Such a shameEdit - 7/25/20I have noticed considerable improvement to this establishment and have reverted my review back to 4 stars. But I want to make a note here for all the bowlers that used to come here pre covid-19. Respect the mask rule, maintain 6ft but more importantly, support this and your local alleys. Ive been here last several weeks. Nights that were busy now are barren and its hurting this business. Unless you want bowling to go extinct, act now, support them but do it safely. Lets keep bowling around for future generations
Great place for a kids birthday party. So much better than a trampoline or climbing place. Everyone hangs out together and it is at your own pace. Plenty of space to socialize. Food was great too.
Ths place is so clean,employees very professional.There,s a eatery w good food etc.It sits right next to a YMCA so u can work out then go bowling and grab a bite.It is not too crowded and very secure.
Has nice bowling lanes but the service was ok and the cook needs more people to help him out
Great customer service
The bowling alley is very nice and clean. The food is very good. The only reason that I didnt give it 5 stars is because the place is always very cold. Most of the time you need to wear a light coat or a jacket. Summer and winter.
Clean and fun!
My son bowling league is here
Kids Fest was a blast. The bowling alley was clean and neat. The lanes are well kept. This is my go to bowling alley.
Dont buy the nachos, they are so bad.
Great lanes
Amazing! They let you play till closing, they aren’t rude about that. And show’nuff know how to work with large parties. Don’t worry about spilt checks. They do it!
Organized well. Great place to bowl.
Well maintained and a good place to bowl from novice to experienced bowler. They do let kids bowl in street shoes so be careful and check the lanes before you try to slide.
This place was one of the most surprisingly fun and enjoyable places I’ve been to in awhile. Located in an unlikely spot for a bowling alley, my boyfriend and I nearly went somewhere else thinking it wasn’t there anymore.The people that greeted us were super friendly, the food and bar service were prompt and came over to our table to check on us and bring us our order. The bowling was cheap, the food was good (much better than expected for a bowling alley).The arcade games were fun and updated. It was an all around really great experience. I would recommend this place to literally anyone that want to bowl or have a nice time.Reading the review before mine I was hesitant to go to Brunswick. Although I am white, I very much condone racism, and would not want to support a company that was. That being said, I feel inclined to comment on the fact that the bowlers were EXTREMELY diverse in color and social class. In a time when racism is very much alive and well, it’s important to call out the truly racist companies. In our experience at least, this was not at all the case here. I can’t speak for the previous reviewers experience, but I would not avoid this place based on their comments. Try it out for yourself and you be the judge.
DO NOT SPEND YOUR MONEY HERE. Not only are they racist, but incredibly disrespectful. I came here tonight with my family to enjoy some bowling around 7pm. They did not close until 9pm and the man working at the front was clearly trying to get out early, as we requested 3 games and he said no let’s start with 1 to see how time goes..... ok we play 1 game and another and are done very quickly. We ask to play another (with an hour until close) and the same guy goes “are you sure you’re gonna have enough time?” Like ya!! We’re sure but we decided to just leave as we were being treated very weirdly by the staff. We will not ever return. Bar service was also slow as molasses.
My Practice place. Always clean and Oiled...love
The staff was friendly and the food was delicious. Used coupons from Groupon for bowling. Consider getting the coupon otherwise it may be slightly expensive.
Greatest bowling alley to have a blast at especially on Fridays after 9 pm
Great place to bowl. Bartender was very friendly. 1st time there you might find the door.
I reserved a lane but was 30 minutes late so had to wait an hr for an open lane. Definitely had a lot of fun only downfall was the bartender was new and couldnt keep up. Waited 45 minutes for 2 long Island ice teas because she had no clean glasses. I even brought my glass back and still waited forever.
The staff is usually super friendly. Lanes are available most of the time and me and my family usually have an excellent time. I would have given a higher rating for those reasons but Ive had one negative phone experience and one extremely disappointing visit which involved me trying to get in touch w their corporate offices. Also when I did their corporate office NEVER got bk in touch w me. Would have given a lower rating just for that reason but that didnt have much to do w them besides the reason I was originally calling. We did go bk after our original negative experience b/c my kids really wanted to go bowling and every visit since then has been great. Like I said if it werent for the not so pleasent phone call n the extremely disappointing attempt at our 1st visit ever I would have given them 4-5 stars
Great staff, great pro shop, excellent bowling house!!!!
Great prices for bowling but the food was super expensive. They were nice about us bringing in outside food so it worked out!
Automatic score keep. Great bar and bowling alley food
Nice place, staff was friendly.
Friendly staff, nice lanes, good deal for a Sunday night family outing after 5.
Nice place to take family and friends to enjoy bowling. The staff is friendly and courteous. The.center is clean and air conditioned, plenty of parking and the food is great.
So if you arent on a league and you come for the Sunday Funday $2 games you will feel very unwelcomed! They act like its a problem that you came for the special! Why run a special if you dont want a group of people with their children to come and bowl there? There is like 20 open lanes and the guy just shakes his head and says there isnt enough lanes! They did end up accommodating us after I talked the guy into it, but we def wont be returning! Bathrooms were disgusting food was terrible and service was rude, but the kids had a blast so you get 2 stars.
Friendly Staff and Great Atmosphere
Nice stuff, good service
Great place, but understaffed when I was there. Still has a lot of fun.
Had a blast bowling!! Food was good, and the people that work there are really nice. We will definitely be going back!Moore Party
Had a great time with family
Worst place ever. Not enough workers. Have to go to three registers to order a drink I hate this place. Will never come here again. Always something with not enough people or this one isn’t allowed to ring on the register. Such a terrible experience.
Attendants and staff are friendly and accomodating.
Much cleanwr and better ran than towson lanes
Very nice clean place. Didnt get to try any of the food but a nice place to bowl with friends. The people there were also helpful when we called from them through the name system when we had a problem
Had fun even i fell n hurt my behind
Did not make it in could not get past the cigarette smell with the ashtrays out front of the door
Always a great time. Great employees, great deals, great music. Food is decent. Overall good experience.
I bowl there every Sunday and I like the people there but some of the customers are loud and cuss a lot which I feel is inappropriate behavior in a bowling alley where there are sometimes children there.
It was extremely fun. The staff were very nice. They were running some great specials for the summer so well definitely be returning.
Great Place to enjoy time with the family!
This was the worst bowling experience of my life. The lanes worked a third of the time. The service quality was as poor as it comes. The employees were rude and had bad attitudes. The water fountain didnt work. The food was extremely over priced. The bathroom entrance was parallel with a stall and had no door, therefore disregarding a persons privacy. Never bowl at these lanes!!!!!!! It absolutely sucked!!!!!!!!!!
Wow!! They actually have lanes available for regular people...yay! Was finally able to go bowling without having to wait until 11pm for league games to be done.
Used to go here years ago for weekend rock and bowl. It was fun
Shared a great experience with friends and family at my daughters 17th birthday celebration. Staff was really helpful.
Up to date and very clean
A bit pricey, but overall experience was ok
My best friend Mary and I have been going quite often with the summer games. I was always extremely satisfied until today when the young girl Melissa gave us a total of 4 games not 5. Our first 3 were free with the summer card and we paid for 2 more each. A total of 5 games each. She didnt believe me and thank God I asked for a receipt. She never apologized and was rude about the whole situation. Today was a very bad experience for us.
The coldest bowling alley I have ever been in during the summer and winter. Actually winter is a little warmer. Ive been going here 3 years. This year they changed the food service company and it stinks. The old pizza was great as was everything. Now you need to eat before you get here.
Great and friendly service, very clean and the food was good too.
If could give this place 0 stars I surely would.This past weekend I paid a visit to Baltimore. Prepared for a very exciting weekend, one of our many plans was to get in a few games of bowling.Saturday 09/16/2017 around 5:50PM I was very excited to arrive at Brunswick Zone Perry Hall Lanes, at 4359 Ebenezer Rd, Baltimore, MD 21236 to see so many free lanes on an early Saturday evening. I promptly rushed to the front desk and requested a lane. I was told by associate Chris that there were no lanes available. While looking around and much confusion on my face, I questioned Chris, pointing out the 15+ lans currently available.Chris explained to me that they had a few birthday parties coming in in a few hours, and that he was sorry but could not allow me to bowl. We left politely.After sitting in the parking lot for about 2 minutes, I couldnt help but realize there was not a single person of color in that building, at least at first glance, and I wanted to make sure we werent being discriminated against. I decided to give the bowling alley a call. Christ politely picks up the phone and in my most purposeful and proper voice I asked if there were any lanes available, Chris replies yes we have lanes available I kindly thanked Chris and hung up.Even more aggravated at this point, I called back again and asked to speak with a manager, and after about 5 minutes of being on hold I was put on the phone with manager Melissa. I dove in and asked Melissa if there were lanes available again and she said yes I asked why Chris would tell me otherwise on the phone in addition to turning my friends and I down just a few minutes ago. She said I am not sure, I am sorry that happened. I explained to Melissa that it seemed as though we were turned down for being African-American, without hesitate Melissa replies I know, and its usually not our policy, if you come back I will offer you a free game. Needless to say we did not return for a free game.Upon researching reviews on this particular Brunswick lane I see that there have been a couple of African-Americans who have been denied service or treated inappropriately.YUCK!
Clean and well kept bowling alley. Either their beer lines or kegs needed to be looked at because the head on the pitcher was about have the pitcher lol. Dont book a party here because whoever handles it couldnt understand the difference with reserving a lane or the party. We almost had to cancel our party reservation, but they wouldnt allow us to get a refund. They claim that you have to ask for a refund 10 days prior to the event, but then offered to push it back 4 months. Thats ridiculous to me because the party was for a birthday. Kind of defeats the point to move the event weeks ahead instead of taking our chances with a walk in. Their party isnt anything special at all. They basically take alot of money to give you cheap cheese or fruit without anything more than crackers.
Nice clean place to bowl and enjoy and drink with friends and family.
Came on a league night w my family and was told to come back between 930pm to 1000pm. Came back at 945pm and was told they are closing because no one was here and that they waited for us. Well two things dont make sence the place doesnt close till 1100pm and that you told us to come back at a certain time why were we not allowed to bowl? So the statement I take from that is they dont care about our business, and my money is no good. I dont like the fact I had to give them just one star rating!
I give this place 1 star bc I found a picture in the bathroom of a girl having sexual contact and my 3 yr old niece saw it and was asking questions she shouldnt be. We also had a lot of issues with our food not coming out at all and what we did get was wrong and cold and didnt even get an apology until we complained to management. We usually love it here but tonight was terrible.
Great Demo day
Great place to go bowling. Staff very helpful. Great prices at the bar.
Pretty laid back good service but food took a little long
Quite a nice place! Lost track of time though lol.
Great location to take the family bowling in the Perry Hall area. Fun times!
The venue is deceptively large. Do not be fooled by the external appearance! With 48 lanes the place is very spacious and has a nice family atmosphere. Some updates have been made, with flat screen TV, but the lanes have antiquated equipment. Our lanes (9 & 10) were fraught with problems of pins missing and balls getting stuck. Management was minimally helpful, but not unfriendly. We had to seek assistance four times, and finally wound up requesting an extension of our 2 hour rental due to all the issues we had. This location has the potential to be much better, but, sadly, it does not appear that they are interested in making improvements beyond those already made. Who knows?If you dont mind an extra 11 mile drive, why not try Bowlero, in the Cockeysville/Timonium area? The place is very modern, clean, and even features duck pin lanes!?2165 York rdTimonium, md21093
Friends and I bowl almost every Friday night. We recently switched from Timonium Lanes due to the terrible lighting, noise and distracting flashing lights and huge tv screens they had recently installed. We could not see the aiming triangles, nor could we hear one another talk. Non of that is true at Perry Hall. We always find the staff at Perry Hall to be friendly and courteous.
My experience here was truly wonderful. (The manager handled this situation so professionally i want to see her in every establishment I go into now). Had a birthday party for my daughter. Did the online reservation for 20 people, had a question, called, talked to a rep who completed my reservation. Got there and my contract was different then what I chose online. The manager showed me the reservation contract she had and stated that this is what they had. I explained my end from a to z. Told her who I talked to and the whole nine. She listened looked back in on what my reservation stated and accommodated me on what was missing. She extended her appologies for the mix up and offered me a refreshment while I waited as she straighten out everything. She did this and the mix up was not on her end, in others words, not her falt. Professionalism is still alive at Brunswick Zone Perry Hall Bowling Alley. The manager made sure we were taken care of; introduced her staff to me to call on if I had any problems. All this with a packed house, Its a Saturday Night! Anyway, I cant say enough about the courtesy and kindness that was given to us. We as consumers always expect this level of professionalism but sadly we very rarely see it. I take my hat off to them, and thank them for the outstanding service they provided.
Fun...fun ...and fun with love one.
Used to be a great place when I was a kid.....used to be.....now its a place where drug deals, fights, and all other sorts of shady activity abounds....staff sucks, management sucks, everything sucks......
My family and I had a great time there!
Could hire some friendly help associates not to friendly and bathrooms were gross.
Good lanes good bowling
Great place to go bowling. Plenty of parking in the front and back and the food is really good. They also have specials during the week and weekend so you can always find a deal to avoid the costly price of games otherwise.
Good food good alley
Slick lanes, poor atmosphere, argumentative staff. Would not recommend. Also very pricey
Very fun place to bowl, good wings and pizza and drinks
The Place is huge! Look from outside is deceiving.
Loved it....have had my daughters birthday party here a few times and its always been great
Love it here! Friendly staff.
Had a good time bowling
Always a good time
Reasonable prices and fun times bowling with freinds.
We had a ball of fun
It was a good time, a lot cold but other than that, it was a good time
Great place to bowl and have fun!