The Anchorage Grand Hotel was a great place full of history and very large clean rooms. The access to the Train station was great for an early morning departure. It also is in a vibrant neighbor of restaurants, shops and activities which made it a great place to stay not having a vehicle.

Very clean, homey and very large rooms. Staff is extremely nice and helpful.Only thing that was a huge inconvenience was the parking, you have to pay for it either way but the only off the street that is hotel property, is about a block away.. Also loading/unloading your belongings is made very difficult they dont have but one loading entrance and its hard to get through as is..

Great price. Very clean, spacious rooms. The continental breakfast is disappointing. The parking is less than convenient. The kitchen in the suite is fantastic for a family.

Great downtown location, but you so hear the train whistle at early hours and late hours. They do offer to give you earplugs, though. Very nice, helpful personnel.

We were traveling with our service dog and had planned to stay for 8 nights. They kicked us out after the 2cd night saying it barked. Yes it did bark when the maid came to the door. My husband is very hard of hearing and the dog is trained to alert him when someone comes to the door. We had to find another place to stay at the last minute. They wouldnt even give us a receipt when we checked out saying the manager had to do it (he wasnt there). When we finally got one emailed to us they had added an additional $80.00 to the bill for cleaning. They had not disclosed that there would be an additional charge. Very poor on their part.

We like the suite. Its quite spacial with a big living room, a kitchen and all the amenities we needed. Location is good too. Within walking distance to many restaurants and stores if its not too cold. The property seems a bit old, but I dont mind as long as its clean. Only thing is the parking lot is off site. You need to walk a block to it, which is not as convenient at wintertime.

Carpet wet. Smelled like cat pee. Spiders. Nasty unhealthy conditions. No air conditioning. They wanted to move to top floor to avoid wet soaked carpet. Claimed they didn’t know. They did. Had to leave and chk into another hotel and they refused to refund money. I am reporting them to Health Dept. My son has asthma. Unsafe unhealthy conditions. Do not recommend at all.

Lovely little hotel right in the heart of downtown Anchorage, and across the street from the Saturday Market. Quiet because of its location, with the exception of the the train. It overlooks the train depot, and, if it is hot, and you have the windows open (there is no air conditioning) you WILL hear the morning trains.

Good location and friendly staff and nice suite layout.

Cool old school hotel! Our room was more like a studio apartment & the bed was super comfy. We’ll definitely be back to spend more time in Anchorage & plant to make the Grand Hotel our home base

THE place to stay if you ride the railroad. Easy 5 minute walk to and from the station. Lots of great places to eat nearby. We had a great stay and will come back in the future!

It was very convenient to downtown. The room was spacious and clean. The amenities such as coffee and microwave was good.

Very accommodating, friendly staff, My um Our Dads favorite place to stay, so other than Home in Ouzinkie, a Happy, Merry and Joyous Christmas was had there. First Christmas w/o Our Dad, but it was a joy for the whole family to be there, still feelings and emotions, but an overall happy Festive Christmas was enjoyed by us all. Thank You Anchorage Grand for the memorable experience in your fine establishment.Merry Christmas and a happy new year.

I enjoyed my stay. The room was very nice. The staff was very nice and helpful. The only thing that really bothered me was the Alaska Railroad yard is literally right behind the hotel and the engineers are honking their extremely loud train horns all night long and into the early hours of the morning. I suggest if you want to get any sleep request a room facing 2nd avenue )))

Its like being in a little apartment and so clean!

We stay here a few times a year for our anniversary and in town events, they know us by name and are always so happy and friendly. we love the location you can walk to many great places or get a Lyft or Uber to many other locations in town. we tell all our friends and Anchorage Guests to book here the rooms are fantastic!

Love the room, would like to see salt and pepper packets and paper towels.

Didnt like the stairs in the entry and the room was hot until later in the evening when we opened the windows. no soap or shampoo was provided. everything else was great. close parking was great.

Stay was good. Hotel staff exceptional. Assortment of things around hotel, which included the train. Seemed to be running all night, but good location if you are getting on the train.

Older hotel but nice and clean. Nice sized room. Excellent staff..very helpful. Only drawbacks are no ice machine in the hotel and you hear the train whistles all night long.

Convenient to the train station, downtown, and Tony Knowles Coastal Trail. Run down/no AC and noise from the trains (understandable given the location). I had booked a king room; the hotel put us in a uqeen room (no king rooms available). The manager was rude and blamed Orbitz. Orbitz was great about refunding the difference.

Older hotel with character; very clean and updated. I like the separate bedroom/living area. Also very quiet. Staff was friendly and accommodating. I like that there was a fan in the room; with the abundance of sunlight it was nice to be able to have the windows closed but some air moving also! Would have like some type of continental breakfast for this price, though. Stressful to have to find a restaurant first thing in the morning before our travels.

Clean and Quaint! Nicely appointed room. In a Great location.If you are taking the Alaska Railroad it couldnt be better located. BUT, if you need Air Conditioning, so that you can close windows, this is NOT the place for you.

Absolutely fantastic. Highly recommend room 302. Has full kitchen, living room, amazing breeze off the hill

The 2 star for room spacious otherwise everything was so smelly. Hallway had a smell that I had to close my nose to cross. One of the person on desk was annoying. Parking was free. I wouldn’t stay here again sorry may be a for someone else smell is not bad so it could be ok.

The Grand Hotel is a very nice establishment for a smaller operation. The rooms are nice and cozy, north side view is picturesque.

I dont know what anyone elses experience is here, but our stay was wonderful!! The room was huge with a kitchen and living room area and table to eat at. A very large bathroom and comfortable king-size bed. We had our 9 month old with us and they even supplied a play pen for us at no additional cost. The staff was really nice and the price was extremely Fair. Its in a terrific location and I would absolutely stay here again.

My car got broken in to and when I told the front desk Guy all he said to me was I dont know what to tell you Its funny how if you park in their parking lot They take it upon themselves to tow it real quick but if your personal belongings become stolen out of that same parking lot they throw their hands in the air and say sorry I dont know how to tell you. F this place. And all the low lifes in Anchorage

Great hotel. Literally right across from train Depot. The early morning trains will wake you up. But, also very convenient if youre catching a train in the morning.

Room was spacey & clean, view was great, front desk/manager was atrocious, & here’s why: my iPhone 6 WiFi signal was weak & I asked the front desk for a Node location to get the strongest signal to use my INET on my phone, she wouldn’t & flat out refused To tell me where it was (am pacing up & down the hallway looking for one...)like either I’m a hacker, or their WiFi node is THAT precious or I’ll eat up too much bandwidth??? I’ve since called & emailed the owners of the biz, & NEVER gotten a response from them. Very telling. You’d expect a hotel employee/manager to bend over backwards for a customer & timely responses from management/owners, but NOTHING...I’d rather stay at the lesser expensive, but MORE ACCOMMODATING RAMADA INN, further down the road.

Quiet, friendly, very nice that they stored our luggage for the day. Clean rooms. Excellent location

Warning... If you stay here you will have trains coming in behind the hotel all night long blowing their loud train horns and you will get no sleep! Also if you reserve a room thats supposed to have two queen beds, one of them is going to be a pull out couch. This hotel considers a pull out couch as the equivalent of a standard queen bed which was very surprising and disappointing.

Nice place downtown but away from the hustle and bustle Friendly service

Comfortable room but way too close to the railway lines. There was train noise every few hours all through the night. Not sure what the rooms are like on the other side of the building but the railway side is noisy.

Stayed at this place to attend a confernce nearby. The staff was very welcoming and helpful as this was my first time in Anchorage. Rooms are suite style and really big. The views of the mountain from the room are breathtaking. Recommend this place highly.

Our suite was clean, spacious and was located in the downtown area which made it very convenient to get around. The staff was very friendly and helpful.

Nice clean room. Cozy. Yes you are near the Alaska RR. You get use to it. Close to everything. Will stay here again.

Older hotel but updated rooms. It was great for me. My room was huge and had a studio kitchen. No restaurant but plenty of choices nearby. Wifi very spotty- could not consistently connect.

Was good hotel but cold in the room

We needed a convenient hotel that would work with a late arrival from the Alaskan Railroad. The hotel is a quick walk up a hill or steps from the station. This hotel fit the bill for us. They provide a very basic breakfast delivered to your door. They also have a washer and dryer available for guests on the first floor. Great bed. Warning..not too friendly for wheelchairs and strollers (unless theres a secret back entrance). When coming in from the front, you have to take a handful of steps to get to the lobby or elevator.

Very comfortable place to stay. Liked having a suite with separate kitchen and living room. Staff were very professional and helpful. Great place to stay!

This little place was quaint and comfortable. The view is amazing and the staff of great! Highly recommend this place!

Our room was fantastic. Being self contained was exactly what we needed to be able to eat healthier. Loved the layout and comfortable.But the noise from trains. Unbelievable. I have never heard horns so loud and continually blasted repeatedly and for so long.Its an unfortunate downer for such good accomodation. Location lets it down.On another positive though, the staff and service was very good.

We stayed in a suite which had a pull out bed and a regular bed, both quite nice and spacious. All appliances worked although the kitchen was lacking pots and pans for the stove. Biggest complaint was how warm the room got even after turning the thermostat all the way down. Thankfully the windows opened still so we were able to regulate it that way in the winter.Overall great customer service and rooms! Would still definitely recommend.

Sure do miss the breakfast on the door knob. The front desk staff has always gone beyond to please.

Great hotel at a affordable price.Very large rooms only neg is the trains late at night

The room was clean and comfortable. Not the newest but adequate for sure. There is no air conditioing which wasnt a problem when I was there however it could be depending on the temperature. Right downtown so close to all the fun. I would certainly stay here again.

Wonderful staff and location!

No room service. Requested room service and sheets and towels were the same just folded.

Great base to explore and really big apartment rooms

They hung breakfast on the door every morning. wish the would resume the breakfast.

Hole in the wall but good service

This property was very adequate for an overnight stay.

The beds were very comfortable, the room was clean and comfortable too. The building is an older building but everything was really good.

Room was spacious but the hotel seemed a little run down. Not many amenities onsite

Thus hotel is difficult to get into and out of due to stairs. There is a ramp entrance but you need a room key to get in the door. This is a difficult place to stay if you have a lot of luggage. It is also right near the rain station so trains wake you up throughout the night.

Charm of an old hotel with smaller rooms and hard mattress. But no air conditioning meant open windows (one mechanism was broken). The room faced thr Alaska Railway station, and train whistles were heard through the night.

Clean and nice, spacious rooms.

I liked this hotel so much. My family stayed for one night and it was quiet, clean and the front staff was friendly.What I do recommend is: DO NOT make the same mistake as we did. We parked on the street (because we werent told where to park when checking in), and got an expired meter parking ticket when we checked out the next morning at 11. Long story short, my call didnt begin or end well with the manager. She didnt want to hear our side of the story. Her consistent interrupting is what got my already stressed mood into a foul one, which lead me to eventually hanging up on her. Had she better people skills, Id have no reason to tell her repeatedly she was interrupting me as I was talking. Had we been told where to park, wed have no reason to park anywhere else than the designated parking lot. 2 stars for her (as she did offer to take care of the ticket, but we declined after dealing with her), 5 for the hotel itself. The owners did and continue doing a great job with up-keeping their hotel.Other than that, the building and location is very nice, clean and convenient.

Very nice spacious rooms. The size and amenities of the rooms are what add stars to the rating. What takes away stars is the close proximity to the train station which is incredibly loud. The curtains are very thin and the sun doesnt really set in the summer so its hard to sleep. I also found a cockroach of some sort in the bathroom.

It was in a great location, within walking distance of food, entertainment, and shopping. The price was nice and the room was very spacious. The only drawback...it was an extremely hot room with no way to turn the heat down. We would stay again.

Check your closet for a fan. We didnt see it until the last day. It would be handy for humid days. Spotlessly clean, comfortable bed and furniture, soft towels and bedding, extraordinary staff. Yes, there is a train. We didnt pay attention to it after our first night. Lovely spot in the heart of the city. If trains drive you batty, this is not your spot. Otherwise? Book NOW, it is a delightful place to start and end your day.

This is an old hotel with very nice, updated rooms. We had a great view of the trains behind the hotel, and were comfortable. Our room had a kitchen, which was perfect for our needs, and a spacious living room with a comfortable couch. We would stay here again.

No A/C but very comfortable.

We chose this location because it was near the train station, and we were catching the train in the morning. It was very close to a wonderful walking trail, which allowed us to take a nice, scenic walk - the perfect way to end a long travel day from the east coast. The accommodations were perfect for us. There was a small refrigerator, an oven, microwave, and other creature comforts. There was a nice sitting area with a television and table and a separate bedroom. The staff was very friendly, as well, and the place was clean and comfortable. We only stayed here one night, but I wish I could have taken this suite and staff with us to other towns we visited in Alaska. Great experience!

Great room layout. It makes you feel at home.

Great position,good clean room,staff could be friendlier

Huge rooms, clean hotel and friendly staff. Its dated but overall nice place.

Very nice staff

Very quaint. Excellent staff. Grab and go breakfast delivered to your door. Outstanding location 150 yards from train station, one block from City shops.

Room was large and clean, but dated. Staff were friendly. Location was very good. Breakfast was included and was healthy. All things seem like this would be a great hotel, but if youre staying in the hotel because you want to sleep at all, choose another hotel because the proximity to the train station was not bearable. Trains were very loud and functioned at all hours of the day. The room was stuffy and no air conditioning meant that windows had to be opened which made the noise much louder. Im sorry, but Id pay more to get some sleep.

The staff was friendly and helpful! Loved the apartment like suites, convenient location.

Clean, convenient to work in downtown Anchorage, and a very helpful staff makes Anchorage Grand Hotel a perfect home-away-from-home!

Decent rooms, awesome location!

Even though close to a rail line I had a great sleep in a comfy bed. The spacious apartment was great. Staff were very friendly and helpful. Good location.

This is a very convenient place to stay close to the train station for a 6:45 am departure. The staff was very accommodating for our group of 12.

I was really impressed with the size and features of the room, it has a bedroom, lounge space, and full kitchen, however the room wasnt very clean and I ended up checking out after about an hour because I found a lot of hairs on the bed sheets.

Nice space if you get a deal. I liked the kitchenette. Continental breakfast was boring. Quiet if trains arent coming. Very thick curtains for long sunny nights.

After a long night of travel and a stay at a very dirty hotel prior to that, it was a welcome relief to land at the Anchorage Grand Hotel. The Hotel Manager was wonderful as well as all of the staff. Housekeeping was superb in their cleaning skills. The bed was comfortable and the one bedroom queen suite was very spacious. The kitchen came in handy with four mouths to feed. The continental breakfast was delivered to our door by 7AM every morning that we requested it. The hotel is centrally located (basically downtown but on the edge and on the hill above the Alaska Railroad). It was close to everything including the Anchorage Market and Festival, which was on the corner diagonally. That was a huge plus because the hotel utilizes a small parking lot just next to the hotel. No fighting for parking for us. You can walk anywhere downtown from the hotel comfortably. The only thing that may not be for all is that although it is up the street from beautiful Ships Creek where you can watch people fish for salmon, and up the hill from the Ulu Factory and the Alaska Railroad, the railroad IS a working railroad. The trains run all hours of the day and night. If you are a light sleeper it takes a little bit to get used to it. Take a pair of earplugs if you need and you are all set. Besides that, if you want to take a train day trip, you are all set and can walk down the hill to the quaint terminal. The nostalgia of being across the railroad was definitely worth the whistles of the trains. It was an amazing stay. We were very pleased with the pride that the staff takes in their hotel. We will definitely return.

Stayed 2 nights and chose this hotel as we were booked on Alaska Railroad. Good location only a few minutes walk from Anchorage station and CBD. Only negative is that the train drivers seem to like to blow the horns a lot from around 5.30am. Older hotel but tidy. Included breakfast is a bag of goodies delivered to your room - cereal pottle, muffin and muesli bar.

Beautiful room, good location, only drawback is no choice in the free continental breakfast. We got crunchy granola bars that we could not eat. Breakfast is hung on your doorknob in a Safeway bag.

Great location for downtown. Sack breakfast and newspaper delivered to your room in the morning, included in the room cost. Nice rooms.

Nice room good service at front desk.

This place is completely unpretentious and full of nice amenities - such as a suite style room, refrigerator and kitchenette. Excellent value for the price.

Theres nothing grand about this hotel. The lobby is down five steps into a half basement, theres no gift shop or restaurant, no claim to fancy at all. Still we liked it a lot and stayed there three times. Its dead close to the Alaska Railroad train depot, which mattered to us because we got around the state on the trains. The best part is that all the rooms are suites, with a living room, kitchenette, and completely separate bedroom. The place was clean and staff were super helpful. Wed go there again next time in town.

Always enjoy my stay at The Grand. A suite instead of a room. Reasonably priced. Treated very well by the staff.

Checked in at 3, room wasnt ready so they happily upgraded me to a suite. The room is great, but the railroad is loud. Great service and great hotel.

Great rooms, great location with view

We only stayed here one night, we had to catch a train in the morning. The train station is literally behind the building. 3 minute walk at most. The room was gigantic, a private bedroom, living area and kitchen! Super clean and very comfortable. Again, too bad we were only here one night. Right on the edge of downtown we walked to two bars and a restaurant and it took a total of 10 minutes. The hotel required your key to get in after 10 which made me feel good (safety). They even brought you breakfast to your room if you put in an order before one am. I would stay here again in a heartbeat. Great hotel.

Small little hotel in down town Anchorage. Close to the train Wich is very loud and wakes you up during the night.

Clean rooms. Within walking distance of downtown Anchorage. Very close to the train station.

Great hotel and it was easy access from the train station. Loved the suite, it really helps when traveling with kids. Breakfast was a continental, for the price it could have been better. Each person got a Quaker oatmeal cup, granola bar, plain bagel and a small apple juice.

Their coffee is pretty weak and the reindeer sausage omelet would have been tons better with real cheese instead of processed cheese sauce. The wait staff was friendly and dressed up as saloon ladies for Fur Rondy. Next time I will stick with my favorite there, eggs Benedict with home fries, which are always good!

Really nice rooms. Really nice staff. Stayed off season. Nicer and less expansive than chains Ive stayed at in anchorage.

Convenient hotel for the station, huge suite room and friendly staff

Two room suites with kitchen. Good value in downtown Anchorage.

Alaska is exquisite. However, Mother Nature does most of the work with the hospitality industry lagging way behind what is considered professional. Very expensive with little service and average hotels.The Anchorage Grand was an exception. Located close to the train station for a quick hop to Seward, a pleasant person greeted you at the desk with cookies. Nicely decorated. Kitchenette. Comfortable. Clean. Still very expensive but at least you get something for what you pay.

Great service and it tasted better than most group lunches where chicken is served... The back room worked well for our group. Thanks!

Good service and rooms. Early morning breakfast option for door delivery is very good.

If you love train calls this is the place, they talk all night.