Book your tickets months in advance and use the free parking across the street. Arrive early for extra time at the train station to take pictures with crew and do activities such as writing Santa a letter.As for the ride, it was fun and the staff did a great job making the evening exciting for the little ones. It was perfect for our 2 and 4 year olds. They enjoyed the book reading, hot chocolate, cookies, and watching out the windows for wolves, elves and the North Pole. Santa made his way through the train, talked to each child, and handed out bells. Make sure to pack an extra bag with lunch or other snacks that you think your child might need. Its a long ride and there isnt anything nutritious on the train.There is no diaper changing station in the bathrooms on the train. And bathrooms are small. So expect a challenging situation. I had to change my little one while balancing her on my knee.

Our family is celebrating 5 years aboard the Blackstone Valley Polar Express. This train out of Woonsocket is easy to travel to. The experience is one of a kind and thats an understatement. You get a full trip to the North Pole to Santa!!! So dont forget your golden ticket... That includes Snow, caroling on a real working train, Bingo and a beautiful story of of course the Polar express. Every train car is a different reindeer ex. Pracer, Dancer, Comet etc. You get cookies and hot hot hot chocolate . The chefs, the conductors, the stewards, EVERYONE is magical and amazing. It truely is something that every family should experience. I wont tell the secret but.... you will hear your special present from Santa but only if you BELIEVE. #BVPOLAREXPRESS #NORTHPOLE #MAGICAL #FAMILY #ELVESMAKEITHAPPEN

Best thing my 8 yr old son ever did according to him.A bit of a mob scene at the beginning and the end but just stick together and youll be fine. They have it very organized.You check in and wait in line and your ticket already has you assigned to a car so there is no need to get there too early. Kids will just want to wander and shop etc.Then you board your individual train. Each train has a chef and a story/song leader. As you ride he reads the story, tells jokes, you get cocoa and cookies, you sing Christmas carols, the kids have a dance party. All kinds of fun. The North Pole is a golf course they have set up with elfs playing outside and sledding etc. Luckily there was snow on the ground when we went. You dont get out of the train.Them the train goes backwards heading back to the station.Guess who must have hopped on at the North Pole and wants to say hi to the kids.Santa walks through the train cars taking pictures and passing out bells in a pretty red box.At the end of the ride they give you a nice badge that says believe on it. You can put your cookie, commemorative cocoa cup, bell, music pages and coloring in the bag. When you get back to the station there are photo areas and Santa is there on a sleigh.There are refreshments that are fairly expensive and a bunch of souvenirs. Some reasonable and some pricey.We got a conductor hat for 20 bucks but the ornaments were fairly reasonable considering it is from Polar Express.The popcorn is free refills so you may want to buy that first so you can eat in line, fill up before the ride, eat on the ride and refill for the ride home. It comes in a flashing bucket. But if youre lucky you can avoid it all together.Definitely bring your own bottles of water.We even won the Thomas Kincade picture they talked off.As you leave everyone gets an ornament to take home. Ours was a ceramic Santa.The staff all stays in character as elfs and they make it very magical for the kids. My son was 8 and 10 months and he was so enthralled. Granted hes a Santa addict but it was a great experience. He started talking about his trip for next year in the car on the way home and still brings it up. We are in March and right up till Feb hes been taking about it.

This was such a great experience! We drove from Philadelphia, PA and decided to spend Thanksgiving weekend in Boston to take our 3 year old daughter on this ride. It was worth it! The staff is incredible, everyone is so outgoing, this is something I rarely see. I took a short video of the experience. Ill explain how to view it at the bottom of the review for anyone that wants a sneak peak of the experience. There are so many surprises on the ride. I did not give them away.My wife and I work very hard and like to take our daughter places. The worst feeling is when we spend a lot of money and feel ripped off. I left here feeling I got my monies worth. Thank You Blackstone Valley Polar Express!Dont just take my word for it. Search Polar Express - Mia takes a trip to the North Pole to see Santa in YouTube. The channel is Mias Trips and Toy Reviews.

Such a fun way to start the holiday season!

Great fun,great story. Wonderful Christmas outing

My cousin lee and I went. We didnt bring any kids and we had a blast. Do it at least once in your life if possible. Lots of fun and a great staff.

This is an amazing experience for everyone! There was never a dull moment in the Dasher car with Elf Beth and Chef Deb! They really brought the story to life!

Polar express was a trip well worth the money. Kids and adults with the Christmas spirit will love the ride and the experience it gives. Big thumbs up and wholesome family fun

If you have young children, this is quite the experience. I say that because theres singing and dancing. If your children are older, they may not enjoy it as much as younger children. The hot chocolate was delish, they have vegan hot chocolate too as well as gluten free cookies. Sing, dance and have fun on this trip.

This was amazing. The chefs, the host in the car, the entire event. Oh yeah, Santa! My daughter loves her bell and made great memories from the train ride. We cant wait until next year.

So fun! Went to the Polar Express Celebration and got to hear Keith Munslow sing. The Vida church group was great! The staff were so nice and involved. Best part was we won tickets to go on the Polar Express!!

Great family outing for the family.Entertainment was great. Everyone that is affiliated with the production were wonderful and gave it a realistic atmosphere.

Excellent experience all around. A great time for everyone of any age. Well worth the money.

Cute old station. Dont miss the Polar Express rides every Christmas Season! They are magical and the best way to start the season of lights!

We had such a great time! Great festive feel, wonderful staff!

Fun place for family and friends. A lot today from pics with santa to a fun train ride with hot cocoa and santa comes ONT THE TRAIN. Very cool

Big Thumbs up, what a Magical Experience. The staff was Amazing, Good Job and thank you for making sure we had a Wonderful Day. We will be back.

I loved being one of Santas Elfs its a great experience to have to just be there everything about the Polar Express experience. Have Fun

Loved this, the kids loved this. The team that works this is amazing!!!

We cant say enough about this place, From the moment you arrive at the door you have a blast. Definitely reccomend.

1st time for me.Great time with all my girls and grandchildren.Lots of interaction and I even got Santas autograph!!

We had a great time it was very well run.

From: Richard and MariaYou all were wonderful, but to thank you isnt enough, but I want you all to know you are in are prayers and love the way you all to good care of us. Thanks so so much.

Train ride is very good. $286.00 for 4 tickets is not good. $32 for processing/service fee is robbery. Taking your grandkids on POLAR EXPRESS, a must.

Awful I go every year with my children. Last year I won tickets at an action and went to use them on Nov 26, 2018 only to find out I had to use them by Nov 16-18. Who the hell goes before Thanksgiving. I called to see if they would be able to still honor them I called 9 times by Nov 26 then they said no they would not accommodate me. I would not have got them from St Jude if I had known. Im a single mother and no money to take them and at that point it was to late. Im still so mad. They ruined a tradition I had with my kids

This was such a cool experience for both the kids and myself. It was interesting riding the historical Worcester Providence railway and the cool things the polar expressed offered during our adventure!

Honestly one of the best things I have ever done with my children. The staff was unbelievable! Attentive, funny, welcoming, just all around the best. Beth and chef Deb knocked it out of the park! We have ridden the essex one in CT and this one was a thousand times better. Really cannot wait till next year. Thank you for putting all that effort into it and making a great memory for my daughter.

It was over $200 for 3 of us. We had no windows at our seats. Just a wall. I asked the woman with the mic why we dont have a window and she said we cant fix the train and walked away. We pulled up to the destination and she tells everyone to look at the windows to see the christmas scene but sadly we could not. I was very disappointed with our seats and with the mc of our train car. My child did enjoy the ride but it was worth about $40 and not over $200. If you plan on taking this trip make sure your seats arent the ones that I got.

A fantastic time with the kids. Friendly staff, and atmosphere.

Brought my family here for the Polar Express experience, and all in all it was a very good time. Kids loved the whole things, the staff always had something for the them to do so that they were never bored.

So much fun for the whole family, great entertainment and holiday spirit!!!

Very realistic. The hosts are very friendly

If ya like the movie, youll love THIS train experience. Great family entertainment. Well worth the priceOnly thing missing was real snow.Try to get a later evening ride.

Loved my trip 2 years ago!

Great experience for any age, especially those 12 and under. Different train cars have different set up and activities. Well worth the cost!

Weve been on a few if these Polar Express rides. Kids really enjoyed it. Similar to the North Conway NH train except at this experience riders dont get out at the North Pole. The story, hot chocolate, and cookies are all well done. Kids are always entertained. Enjoy!

Polar express train ride was awesome. Santa 9 one of the best I have ever seen. Train ride went by in a flash. Highly recommend.

Great time with family and grandchildren.

Beware, they will not refund your ticket even if it is snowing dangerously outside...we could not get to the event due to bad weather but they kept our money anyways, not even an exchange.

This was a super cute train to take our three year old on to visit Santa. They do a great job keeping the kids interested. I do wish I would have known there were several seats that didnt have an actual window and of course we got stuck in the seats without windows!

This was a great experience for kids and adults!

They do such a great job. Enthusiastic!

Really great for the kids but of my what a cash grab. This will be a one time event for my kid but he had a blast.

Such a great experience. I wish they had this when I was a kid. They really made the experience come to life!

Was fun for 3&4 year old Granddaughters

New this year see Santas Elves at North Pole

Changing review, had an interesting experience this morning with a phone rep, but the issue was resolved by the staff at the train station tonight. Great train ride, delicious hot chocolate and friendly staff [minus 1].Thank you Ryan!

It was Amazing.. Our son really enjoyed himself.

We had a ticket issue but nonetheless, the staff worked their magic & got everybody seated in my group. They love what they do & have fun doing it. Worth the price!

We love this ride and has been a family tradition for the past 7 years both my girls age 10 and 6 have a never ending smile throughout the ride ! The staff is wonderful !!! We love elf HeIdi, she plays the perfect elf!! The rest of the characters are amazing as well !! Thank you allfor making our holidays magical!!

Staff were great and accommodating to my clients- though it was way too expensive for what you get - cheesy souvenir cup containing sub par hot chocolate, the cookie was hard as a rock with gross stale frosting- they were stingy with the giving out of bells- I get that it’s for kids but again my clients that I paid for to go - are kids at heart - I had to beg for a bell for him- - really we paid over 50$ and they were going to not even give him a bell- save your money guys.

Wonderful experience great to see the kids in their pajamas and the parents also

Always a good time. The crew outs a lot of effort into entertaining the kids.

Lots of family fun

The people running it were great and enthusiastic, however, if was a bit dry

Amazing time had by all. The workers are awesome.

This was a really nice thing to do with my 4 year old. But I do with the train was a little better decorated. Also I would suggest doing this at night. We did it at a 11:00am showing and it kind of ruined the magic seeing all the garbage and run down buildings.

I only looked at the outside which is stunning! But heard wonderful reviews from everyone who went on the train ride!

Great fun for the kids. They kept the event moving; always something new happening.

A great family experience for the holiday. The train ride was awesome and the kids enjoyed the story.

This was so much fun and the kids loved it!

Nice ride did the polar express ride and over crowded station, not the best crowd management or flow.

Very magician start to finish

Perfect for my kids ages 3 & 6

An awesome place to being your children so worth the money. Everyone was so nice and you even get a visit from Santa

Had a good time

Its cute for the kids but during summer they should keep this space open for businesses like f.e cafe ...

Wonderful time had by all. Would absolutely do it again.

Great for kids fun for adults

It was a very nice ride.

Love the train ride

Decent time! The kids love it! But the cost association is outrageously overpriced!

Very nice family event.

If you come to ride the polar express the interior of the station gets extremely crowded. they have a gift shop with just polar express and elf on shelf type of stuff. I recommend ordering tickets in april to july. you get to choose what car you want. The engine is NOT steam if you want a steam train go to Essex Steam Train in CT that experience isnt close to this excperiance. I hope this helped you and Happy Holidays! (if it is the holidays for you!)

The kids had a great time

Had a wonderful time with my grandchildren and the snow made it extra special

An awesome place to bring you children. You get hot chocolate, cookies and Santa comes down the aisle with gifts to the kids.

Relaxing family fun

I parked here on Sunday. There were no signs indicating that parking here was banned, but I still wasnt sure. Obviously the Polar Express isnt running in June, so I dont really know what the deal is.

Kids still love this thing after four years

Festive family fun!

Christmas family fun...

Wonderful experience! The best!

Nice place

My son loved it

Kids enjoyed it

Great for the kids

Always a treat!

So much fun

Love it go every year

Beautiful

Great Christmas experience for families

Really cute for kids

Amazing

SamSamuel

Awesome!!!!!!!

1 bathroom....!

Awesome !

Magical!