We have been members for many years, haven’t been in awhile because of an injury. So we start back to the body pump classes and really start to enjoy them although they don’t run smoothly. There’s only so much room and nobody lines up as coming in. Then when the door opens people just start being very rude trying to get their spot. Goodness people!!! We almost had a fight twice in 4 weeks of going. They should have a line to the mats and as each person gets a mat they get their spot. We are looking for a new place to workout which is sad. But I have asked that they get a way to run this more smoothly but they just look at me like it’s me being rude. Honestly a gal was poking my husband in the back with her mat saying I usually have this spot when he finally turned around he told her not to touch him again. This is uncalled for!

This place has everything you need to get a great workout. Not a ton of free weights but you can usually get everything in without too much of a wait. The child care is awesome all three of my kids have been in there and all of them loved it. Friendly staff, great programs, pick up basketball, most classes are included, nice pool, and great price.

Funtasticks

I go to this gym twice a week usually and have been going to this gym for 13 years and the employees and trainers are very nice and hospitable. The place is always very clean. They have the best pool in town a gym has to offer that includes a giant slide and the lifegaurds are really nice and patient with people. I really like the fact some of the staff are conversational people it really feels like family here. They just got new equipment in and I think the machines are all fantastic. This gym just keeps getting better and better lol I like it a lot. I highly recommend this gym :) - Sam

Really good classes I like going there.

Free weights are very limited, the ymca that I go to back home provides a towel service also

Nothing like a closet full of chairs that we have used for the last whole year to watch our son practice basketball and play games, but according to the staff today the YMCA chairs are not for people coming to support the basketball leagues. They have no problem charging kids to play, but God forbid you use a YMCA chair to enjoy the game and sport the teams. As usual YMCA makes rules as they choose. Not caring about anyone once they take your money. Make sure you bring your own chairs the ones they have are only for show. Not to be used my paying customers.

Trainers are very rude and obnoxious. Pool staff is about the same. Facility and equipment are very run down. Always very disorganized. You never know whats going to be open or closed depending on the day. We stopped taking our children there based on poor treatment from staff....will be canx membership

The reply to my original review was just posted publicly, but not to me.They added a boxing station right against an aisle. It has a punching bag that hangs and one that tips over. Regularly have people trying to get down the narrow aisle while someone throws kicks or punches while standing in the aisle.The y responded with a lie that they dont have these features, but the pool is their most defining feature and the boxing station is one of their newest.They dont really provide the services they advertise. More expensive than other gyms, but theres a pool and basketball courts - so the cost may make sense. Theres a consistent problem with pool class organization and hyper-aggressive boxing equipment users. They have Martial Arts types throwing kicks from a walking aisle. No control and no forethought.

Love the Y. Everyone is friendly. Makes one happy to be a member. Nice greetings. Good help. Teachers are excellent for yoga classes.

Love the facilities here, great place to work out. Staff is always super friendly and you always feel welcomed. Better than most of those big name gyms in town!

My family and I have been happy members of this YMCA for over ten years. Overall Id say they do a great job and provide good value for the money. Sure there have been minor issues over the years but they have a lot to deal with, a limited budget, and are doing a world of good in the community. We will continue to be members, to donate above the cost of our membership fee, and to recommend the NW YMCA for years to come.

Terrible changes ever since the new Fuhrer ( Tony) came into power. Its all about the dollar as far as he is concerned yet they claim to be not for profit. Everyone gets hassled for their scan in card. You get a different answer when ever you ask about the pool. Dont get me started on the Youth sports..what a disaster. This place used to be great for families but at 39 dollars we can find cheaper. What a shame.

Great summer camp for kids, both my kids ages 8 and 12 attend and have for several years. I have noticed an improvement to the camp this year, organized, and safe. We love the valet service for pick up and drop offs very convienant.

This is a beautiful facility! I wish the facilities on the east side of town had the same equipment and care. The people are friendly and notice when a person hasnt been in there for a while.

I love the environment here and the array of equipment and free weights makes it accessable to all levels of exercise.

Great YMCA. The equipment is decent except they dont have the octane crossfit machine. AND it used to be open til 10 pm and now they close at 9. Thats not good for people who work. I go after dinner to train and it doesnt give me enough time to complete my workout. Thats too bad

Very family oriented, friendly staff, clean and well maintained facility.

Clean, plenty of machines, high quality equipment, 2 pools (1 for kids/play pool), friendly staff, convenient hours....never feels packed! Very affordable, plenty to do for all ages/stages/levels.

I have been a member of the NW YMCA for about a year now and honestly I do not have any complaints. The weightroom and cardio room have so much equipment which is always being cleaned and fixed when needed, its pretty amazing considering how many members this gym has. There are several classed throughout the week, and large gyms that cater to both the youth and adults alike with open gym or pre-organized sporting events or classes. The pool with the water slide is enjoyable and relaxing, and the lap pool is large and open year round. As a parent of a 3 year old and a 9 month old, the childwatch program has been spectacular and really solidifies just how amazing this gym is for families.

If you work and want to play basketball go somewhere else. They constantly give the courts to unsupervised children who are ill behaved and is definitely a safety hazard. Just awful use of courts. Otherwise I have been going here for well over 12 years and is very nice. I give only 3 stars since they will not communicate in finding common ground on the courts issue.8-12-19 Despite the schedule saying the gym was open court they scheduled volleyball players ahead of us, effectively wasting my and several other members time. The person who reserved the time actually said we could play till they got set up but an employee named Jennifer Zagrodzki kicked us off the court while openly admitting she was doing it for NO REASON. HORRIBLE PRACTICE AND UNACCEPTABLE. you would not advertise a sale and not honor the price, why is this anymore acceptable??

Me and my family like the gym, very much. Reason for only 2 stars that we were so excited for the pool. First, no communication between desk and pool staff, we had to walk out to find out information. Second, the kids section were closed. Third, saltwater? Why have saltwater in a pool? The explanation we got was this; it taste saltwater because of all sweat from people that swimming. What? Are you kidding me? Its like Im taking a bath with 30 people at the same time, disgusting. Chlorine keeps water clean, not body salt

Facility was clean and people were very polite! I enjoyed the workout routine they mapped out.

The YMCA is a great place to workout, swim, drop if your child of any age, its also a cool place to hang and meet new people. I have been to this Y multiple times and one in Tennessee a couple and I have never been disappointed at any YMCA

Great environment as a gym. Curtious and helpful staff!

The staff in the wellness workout area where I go are absolutely the best. They need to be paid more.

The only reason i go here is cause pima northwest is to cheap to have a gym. There is only one person that was nice the rest of them act like something is in their ass all the time. I dont understand it they dont do anything the front staff so what is the problem i all ways come in there nice and i get a bad responds from the front desk people. It seems like they are rude to the students that go here and its not right.

I go here for Pima Community College swim classes, and the pool is great, however sometimes it can get a bit crowded and hard to swim laps, however the facility is great overall

The ymca is terrible. The website is never correct when it comes to open gym times. LA fitness is way better for someone who actually wants to come and get their body in better shape. It could be different when it comes to other facilities, but this northwest ymca is a joke. Would not recommend to anyone who is looking for an actual gym experience.

I love it here the summer camps really helped me with leadership and staying fit

My whole family loves it and its a clean and friendly facility. The only down side is that the weight room is a little small.

Great place to work out, swim, etc. Just kinda pricey.

Love the Y. Zumba with Andrea is fun for beginners. Aleady lost 15lb since joining in May.

A little bit pricey for the family ($65), but if you have several kids and need somewhere to go while you workout, it is already built into the price of the monthly fee. Definitely worth it in the summertime when going swimming with kids and using their family locker rooms to change.

I love this place! Great location and very clean! Theres something to do for everyone!

Love it here. AYC staff was very helpful and friendly.

I am a member and the front desk staff are incredibly nice and welcoming but the lifeguards however only select of them are very rude and impolite they make very rude comments and sent friendly they I get dropped off every day to go lap swimming and just today they wouldnt let me go in without and adult even thoe Im 16 and this lady was very rude about it

Best buys costumer service on the phone incredibly terrible I was on hold for 1 your and 40 minutues trying one question I will never be going to their store

Not impressed with youth sports program manager. I registered my son for soccer well within the allotted time frame. I was told I would receive a phone call or email before the season started. After not hearing anything I called the NW YMCA multiple times. After the 3rd voice mail I finally received a call back and was told the season already started. When I expressed my disappointment the individual in charge told me nonchalantly it happens, people get missed and paper work gets lost quite often I am disappointed with the attitude and attention to detail. Its not the end of the world but as I looked up the phone number I saw the write a review tab and am taking the opportunity to express my disappointment.

Signed up today. The facilities are top notch.

Paid for a lotion making class from 10am to1pm no o e showed up. Not happy

Good pool and good Ingress portals!

The pool hours always randomly change, and are different than the hours posted online. Plus the gym informational desk doesnt know anything about the pool so there is obviously no communication between the two. Very inconvenient and annoying.

Youth basketball league. Good for the whole family.

The staff is always friendly and the facilities are always clean.

Great time!!! I will definitely be coming back soon!!

This place has the worst sports program in the city. Very inconsistent season after season. Id rather use a different outlet. Dont recommend.

Its a wonderful family place to go to

Love th e pool....

Still able to exercise in the gym at least, even though the pool has been closed due to the weather.

Very friendly staff

Great. No meatheads

Great place to exercise.

Nice

Clean and good

Super super crappy for people who pay their money to play basketball and its always occupied by little kids, its not fair to the other members, they need to find more gym time for other members or I guarantee that they are going to lose a significant amount of members to this, its flat out stupid, better learn to fix their schedule soon, Im about to switch gyms because of this!!!!

Awesome great for your kids