Hatchet has a wide range of things for anyone from the nine to five I aint got time to the advanced peoples this is the exact thing I need. The folx working there are super helpful too!

This store is awesome. The people are super friendly and it has a surprisingly wide selection of tools and its such a convenience having a hardware store in downtown Troy.

Great hometown hardware store. Friendly and helpful.

The best hardware store ever!!!! Cool stuff to buy! They even have beautiful house plants!! Ty!!

This is a great hardwire store as well as a fun homegoods store. Customer service is great, too.However, DO NOT BUY CAR KEYS here that you have to special order. It takes about three weeks for the keys to arrive (way too long!), and then you have to come in and have your key programmed. My key was not programmed correctly the first time, so I had to come back again to get it done.

Best Ace Hardware store ever. The unique gifts and displays are amazing. I could wonder in here for a very long time. Found some great gifts plus they have the household items you could need.

Wonderful place and people, great for gifts a real treasure chest downtown like old times.

The store is a hidden treasure in downtown. I think a lot of people do not realize it is much more than a hardware store. A great place for out of town visitors to pick up little gifts for people back home.

Every employee is friendly and knowledgeable! Especially Amberlea... shell be able to answer all of your questions.

This is the best hardware store in Troy to park in front of and make a phone call! Just perfect.

This is a neat hardware store which seems to have everything. The staff knows where everything is. They have cool artsie stuff too

Great downtown hardware store. Knowledgable employees. A gem.

This is the hardware store you dream of. Huge, and with a good selection of what you might typically expect at a hardware store, plus decorative and novelty stuff that make it an interesting place to stop in even if you do not need a plumbing fitting or can of paint.

Always something new at this store, not just hardware, books, funky new light fixtures, home decor, t-shirts. Great store to spend a hour just to browse. Great employees, and very helpful.

A real gem downtown with a variety of items including a last minute gift. They are friendly and helpful, one of my favorite stores.

Parking is usually ok, but it is on-street. They have a good selection and a very knowledgeable staff. Definitely punches over its weight as a downtown hardware store

Find my stuff.nice cashier.happy birthday to u

6 professional knives one pair of scissors they did a terrible job sharpening my knives

This place has the best customer service of anywhere Ive ever been. Theyre always completely helpful, fast, and knowledgeable. Ive also always been very, very happy with their prices. When you count in the convenience of the downtown location, I cant see a reason to go anywhere else.

Worst front end service ever - Other employees helpful but cashier seemed to be put out of her way to cash me out. People are encouraged to shop local but with this type of attitude Ill shop elsewhere

Neat little place, good selection and service

Customer service/ knowledge high marks.

Great service great people

This place actually improved a lot, a surprisingly good selection of goods for a store of this size and the staff are nice.

Very unfortunate to have to give a poor review but Ive been a loyal customer of the hardware store that you and your husband now run under the Ace Hardware label. Ive been coming to this location with my 3 little girls for 8 years. On a recent visit they asked me about the crass merchandise in the window that uses swear words and phrases that are sexual in nature. Can you help me explain to my 11 and 14 year old girls how this is relevant in the time of #MeToo? I am probably one of the biggest local supporters in Troy....but Im having a hard time with the window displays and that so much of this merchandise is at adult waist level or lower. I understand that many people have gone into your store to complain about the placement of some of your questionable merchandise, myself included, but your response has been its 2017, get over it. Im not so sure Im convinced that you are community minded. As a store owner, you definitely have the right to purchase and display whatever merchandise you want. As a community, we would respectfully ask that you place this merchandise in a location not in plain site of children and definitely not in your window displays.

Its awesome to have an old fashioned customer oriented full service hardware store!

Most amazing ACE Hardware store ! Totally eclectic!!!

Nice, friendly local hardware store

Wide selection of hardware and utilities. I almost always find everything I need quickly for any sort of job.

Huge selection and helpful staff

Very helpful and Satisfied

Great folks to deal with. They regularly stock everything you can think of and much more.

Excellent service

Great store!

Always great service!