Great variety! Love the seasonal items and great customer service! Very friendly staff.

I am glad to have a local big box store where I can purchase culturally relevant products in addition to items from smaller sites. While I feel as if the seasonal launch of the Capitol Chic products could have been handled better, I have enjoyed every single purchase Ive made.

The store was very busy with a long check out line. They had several associates at the registers which made checking out much faster than I thought it would be.

I dont come to this store very much but when I needed flowers for a special occasion, stuff was very helpful and attentive!

I recently had my daughter’s 10-year-old birthday party at this location and the experience was phenomenal! Mrs. Penny was the birthday host and she went over and BEYOND to make sure the girls had a great time! Her calmness, patience and age appropriate instructions made the ”Party while you Paint” package a memorable event! I recommend all my friends to have their parties at this location. This affordable price comes with all the supplies, party table, childs name and Michaels balloons. This takes a lot of stress off mom! What kid doesnt want there party at the slime headquarters!

This place is good for making things. I Come here at least 5 times a week. I recommend coming here for crafts.

Decent sized for a Michaels... staff was friendly... a little disorganized and disheveled inside the store in some areas.... overall decent store and will return to shop here again

Soooo many items for Christmas!!! DIY I always say

Everyone was so helpful in finding everything I needed!

Always clean and organized. Theyre practicing social distancing and have curbside options. Curbside was seamless the last time I used it.

Susan was very helpful to us when we had an issue, our experience was pleasant I am pleased with this location.

First time Ive ever been in Michaels. It had what I was looking to buy and was organized. If you are DIY crafter this place is for you.

Customer service was great, and the store was very clean..but they didnt make a customer put her mask on all the way.

Went there today and was very disappointed and sad.I worked in this store for 3 years and never saw it in the condition. We tried so hard to keep it clean and organized.Floor by the carts was absolutely filthy. The ladies restroom was so disgusting, I actually gagged and walked out.I will probably start going to another location. I feel the manager of this store is definitely not doing his job.

Great customer service!Enjoy this free coupon!

I love this place. Relaxing to shop in

Plenty of current trendy items in stock. Very low on paint, which is what we needed..but more coming soon. Staff is always so nice and we appreciate that!

Love this location, nice associates and they always have my copic markers and pencils in stock.

May be smaller than other craft/ decorating stores, but has just as many products, and different ones too!

The Greatest Place for ideas for artwork

Nice and clean store... we love this store great customer service

Awesome customer service & a terrific sale today! This location always has courteous, helpful staff!

Very unorganized. Items unmarked, no UPC to scan on numerous items, items in random places and limited help.

Such a great selection of merchandise.

I had great customer service in the frames department. Thank you

The employees really nice and very knowledgeable. The cashier is very kind and patience. She do not mind when I had to split 2 purchased items unlike the other location. Thank you so much

I love Michaels. They stock a variety of craft supplies in a range of quality, from basic supplies for school kids to professional tools. Prices are fair for most goods.If you intend to just mess with a bit of arts and crafts, its a good place to visit. They have great sets of basic supplies for only a few dollars each, making Michaels a good place to just swing by and spend a few bucks.

Yes love this place art supplies amazing very happy daughter and I love to draw and paint and color. 50% off on sketch pads so great

Again we couldnt find what we needed, but Michaels always a great place for crafts and ect.

Lady in the framing department was very helpful in trying to help me get what I wanted done she worked with me talked it out and we figured out the best plan of action got it done for a reasonable price

I love Michaels every time that you see around in the store you feel inspired to do beautiful thing

I love Michaels i need one of everything in there

Some things they are out of, but its a cool store

They have great deals!!

Waaay more variety here. ️

Customer service is outstanding and sufficient stock on hand. Additionally the cleanliness and shop ability of your store earned you an A+

Went looking around the store, not bad, but there were some stuff on the floor on one corner. I didnt found what I was looking for. Also, the price are a bit high (well for me) ☆☆☆☆ 4/5 stars.

Tracy at Michaels saved the day for me. I went in with a very large print piece of art my husband had bought me for my birthday. The young girl (not Tracy) who was at the framing desk was anything but helpful. I was skeptical about leaving with her after she measured the art and told me the size and price. The artist gave us the size and this girl gave us a different size. Two weeks later Tracy calls and tells me the frame came in and it was too large. She said she would take care of it and try to get the correct size rushed. She was very empathetic and apologetic. Tracy was at the desk, when I went to pick up the finished piece. She was working with another customer giving him the same great care and customer service that I had received. Thanks Tracy for being so kind and helpful.

People are not social distancing or wearing masks and getting all up next you. Where is the self control...

No one around to help find anything

Nothing really was in stock it was a mess and it was hot and humid

Has all your crafting needs.

Awesome items, amazing prices, outstanding customer service

We have been shopping here for quite a while now. Typically we walk in and fine what we need and leave happy.

Lots of employees any time you need help theres someone there. They will even show you where its at. They go above and beyond just to help yoy.Very nice people and friendly.Please go there if you want a wonderful experience.

Glad its open again. Nice place.

Staff is usually very helpful and knowledgeable. Pricing is usually ok but not the best. Can get a bit cramped with all the displays and merchandise but still a good overall shopping experience.

Great inventory of various arts and crafts supplies. Prices are a bit high, but loyalty card can make it worth not just ordering online. Framing person was very unfriendly and not helpful at all both trips that I spoke to her. Seemed put out to do her job.

I wish they had more variety as far as cake materials like boxes for 3 tier cakes different level cakes

Great products and prices. I was able to find great frames for my pictures at a great price!

All I have to do is tell someone im in my favorite store and they know that im at Michaels. Some locations I prefer over others bc of store layout, product and sale availability and ease of checkout. I stop by the Humble-Deerbrook store often, but I prefer the Spring-Louetta store. I also hear there is one off of 99 close to 45 that is the best in town. We shall see!

Love the Sunday deals. I was able to walk up to a register without waiting.

It was good the things were kinda expensive but I still loved it.

Good location and hood amount of supplies

Great service good coupons lots of savings and well-organized store

Customer Service at this location SUCKS, if HOBBY LOBBY was open 7 days a week and close by ...ID DEFINITELY NEVER GO BACK TO MICHAELS EVER AGAIN!!!

Went 2 times for online pickup at the frame store and the representative was very courteous and Professional. It was a smooth, quick pick up! Will definitely use this service again.

This used to be my go-to craft store. However with the holidays and my allergy to chemicals I tend to avoid Michaels. However, great sell needed some products I ordered online to pick up in the store and I still had to wait in line for 20 minutes to deal with a horribly rude sales associate to get my order because its up at the front instead of in the back away from all the chemicals.

One of my favorite stores. Huge selection of unique gifts, diy projects, and crafts. Competitive and reasonable prices

Very well organized and clean.

Always my go-to store for quick projects. Large selection of craft items.

Crafting and decorations galore. Always have coupons when you sign up for the rewards program. I was able to supply my sisters wedding unity candles elegantly and provided gifts for her at an affordable price. Their picture frames are lovely and I have never been disappointed by the merchandise I procur here. Locations are abundant. I love Michaels.

I have to say that this place not only matches but it beats any other hobby store around. Michaels expels such grandeur, it inspires such beauty its awe can only be described with one word, Sublime.......

Always friendly towards customers and great prices.

Great crafts, but I keep missing Senior discount.

I went three stores in I was looking for my daughter brown bag for art project.. and finally one of the dollar tree staff told me where to buy it .. I really appreciate them so much ....great place i call so see if they have to make sure thank you they did and i went to both the stors for their help because i almost give up g

Very helpful staff.

Not all size for toddler shirt.

While it had a lot of stuff that I wanted I stood in line for 25 minutes and never moved so I just left the stuff and took off

This Michael was very tidy but very understaffed as well.

Michaels on louetta needs a more variety of things..

Didnt have a lot of merchandise.

Has everything you need from crafting decor, home decor, materials for school projects, and much more to tap in to your creativity

Everything was easy to find and the staff was friendly

You can find everything you needing to decorate ans art

Didnt really have what I wanted.

Friendly checkout gals.

Got some good cheap brushes I needed. Do I have to go to a craft store instead of an art store I would prefer here

Always enjoy shopping here for paints, canvases and more. Im, 60 now so I do get a senior citizen discount!

It has so many craft ideas. I could spend hours there! Friendly staff.

Not big selection but nice stuff.

AWESOME and amazing

I love this store. Even over the new one that was just built. Their inventory is better. Looks like their sales are more current and broader. Love their coupons! Michaels is awesome!

Micheals always has great deals and the lines are never unbearably long although it was pretty messy in the store when I went but thats retail for ya

Super friendly staff, way to navigate store

Me and a friend went there for fun and its a pretty nice place to shop. Cool finds and nice employees. Definitely would recommend.

The customer service was good, I had help with every question that I had. When I was having trouble finding something in the store there was always a worker near by for me to ask for help. Checking out was fast, my cashier asked me how my shopping went, we had a nice small conversation before I left the store.

Love Michaels. My family tells me I should own stock in it Im there so much...lol

I love Michaels

Great choices and prices!

Customer service and assistance is always helpful.

Everything you could possibly want for a hobbyist or a weekend decorator for a special occasion. Wonderful coupons come in the mail for discounts. Custom picture framing service is spot on. WAit for a coupon for a better deal on framing. Up to 50% off.

Found the cutest letters to sit on my shelf with our initials on it.. Cheaper than Amazon

I can find nearly everything I need for my craft grate prices

Lots of stuff !! Prices a bit on the high side though.

Great location, clean and neat store. I love to shop here for my crafts and decor.

Great store. Very clean and organized. They always have good deals going on and their staff are very helpful.

The sales associate was very helpful with my return!

Nice clean store. Make sure you use a coupon! You can use competitor coupons plus their own (download their app). You should never pay full price for anything.My only complaint is with order pickup: its in the back of the store and it is never well attended. It always seems like you have to wait a good five minutes to get waited upon. The whole idea of order pickup is for it to be quick. Im pretty sure, in the time it takes, I could have shopped my items and checked out on my own.

I am an educator & aside from them having what i needed, they give we teachers a discount!