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Pet Zone Tropical Fish
4266 University Ave, San Diego, CA 92105, United States
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Ea
Review №1

The people that work here are always friendly and helpful. They also a ton of different treats and food options. I am so happy to have found this store. Its a mainstay for my shopping for now on and will recommend the shop to my relatives!

Ti
Review №2

Lovely owners and some wicked cool fish. Good selection of Betta fish like this little beauty I brought home.

Gr
Review №3

Clams are amazing! And got them out fast I would recommend you if you would find other shippers other then FedEx if you ever do I will be back with more business.

Ad
Review №4

Aquarium of the Bay is located at pier 39 it looks small but its actually really big!! its a great place for a family to explore the sea !! we seen fishies we never even seen before!! my daughter had a great time seeing all the colorful fish!!

As
Review №5

Lovely people. They would recommend what you need. Theyre always happy to help you with anything that you might need. Great service. Best priced.

Je
Review №6

My Hubby and I can’t express enough how AWESOME Pet Zone is! We normally go into the Convoy store but finally made it to the University location to pick up 2 fish that have been on our DREAM/WISH/BUCKET LISTS! We went in thinking we were buying 1 and ended up with 2 RARE AMAZON PUFFERS! Even getting there at close we managed to end up leaving with 2 additional tanks but the prices were so reasonable/LOW, the additional splurging didn’t feel wrong! No buyers remorse here especially when buying from our favorite Tropical Fish Franchise! We love you guys and thanks for making us feel like family from the first phone call we made into your store! ;)

Da
Review №7

Purchased online for 2 True Giant Gourami, received fish in 24 hours, super healthy. Mr. Ma is extremely helpful, thank you very much.

Ra
Review №8

Family owned. They are super nice and helpful! Fish are happy and lots are fed live blackworms which they always have in stock! Good selection of freshwater fish. Definitely love coming here even though it’s a little out of the way for me.

Je
Review №9

Good selection but could use more exotics

ls
Review №10

Cool shop, really nice owners, nice selection of fishes.

El
Review №11

Took my donated fish. Friendly woman. Lots of Small fish

Ru
Review №12

This place is a scam. I ordered a UNS 60u natural wood finish fish tank cabinet in 1/2020. I was informed that the item was on back-order, which I was expecting due to the popularity of the cabinet. I waited until 4/2020 when I got an email and account update indicating that the item was shipped; however, there was no tracking or any other information available. Given this all happened during the COVID pandemic I was trying to be understanding and giving them plenty of time to sort out any issues. However, it has been an nightmare reaching anyone over the past 3 months. I have texted them multiple times and 95% i get no response, I tried calling and only able to get answering machine despite their recording saying that they are now open. The 5% of the time I am able to get a response via text, theyve always said that they will contact me in a few minutes which always ends up being no response. Now for the past several weeks, they have completely stopped responding and have stolen my $300 with no product or update. I did try to give them benefit of the doubt given the pandemic, but this is unacceptable, they are basically scammers. Please think twice before buying from them, they will take your money and ship nothing!

Br
Review №13

Ordered a srd from these guys and it’s absolutely beautiful and max has helped me with everything I need. Really nice dude

Je
Review №14

The lady was very friendly and helpful

Ka
Review №15

I honestly had such a great experience here I had to leave a review. I came in for a betta I first called ahead and the guy at the convoy suggested I go to the location at university as they had more variety available. The older couple at the university were so sweet and nice she even gave me live bloodworms to feed my betta. Just the whole vibe in the store was nice, they also have a black cat as a security guard there (lol). Wanting a friend for my betta I got a zebra snail from the convoy location and am so happy with them both and plan to get more. Thank you guys for still being open and so helpful and friendly during the COVID-19 crisis. 100% recommend this place call ahead or look online to avoid any confusions they even offer online ordering and curve side pick up.

Pa
Review №16

I love this place so much. Affordable price and the Lady is so so so nice.I have had my fish for 3 years and They are great. Recommended this place.

Ja
Review №17

Review and poor score is for their online shipping and customer service. I’ve ordered twice from them and both orders had issues showing lack of care by the staff and poor husbandry.First order of six Otocinclus catfish, two of them were clearly in bad shape and should not have been shipped out. I now have four catfish left. Second order, they forgot to put a heat pack and temps were cold overnight. Water was ice cold when it arrived and fish looked very bad with two DOA and two more on deaths doorstep. Upon closer inspection of these ten glow light Rasbora, they are all skinny with sunken bellies. Three of them are very skinny any listless, barely able to swim. It’s clear these guys do not even look at the fish they are catching and bagging. I would never ship fish like these and I worked in the aquarium biz for a long time so I know quality livestock and good shipping procedures and this ain’t it.They use a random separate email for their doa claim in an attempt to screw people out of their claims. By the time I was made aware of this separate email, it was too late for my claim. They want you to mutilate the dead bodies of your fish also to get a doa claim which is disturbing. I wrote an email about the above issues and they didn’t read it, just sent a canned response back and no offer of credit or anything to resolve the issues. Never again.

an
Review №18

Sold them an item on Ebay stating no returns. The item worked perfect (just took it out of the bag) but they returned it anyway costing me $10 in shipping fees on a $15 item. I Dont feel bad about returning anything to this store!

Th
Review №19

Healthy freshwater fish. Beautiful flowerhorns. Personal nice, but not too knowledgeable.

Jo
Review №20

The owners are the nicest people. Family owned and operated. They are very knowledgeable

Mi
Review №21

The guy that sits at the register is an idiot doesnt know a thing about fish. My daughter asked him about breeding and his answer is I dont know you have to look it up.

Mi
Review №22

I ordered a Flowerhorn (who shall be referred to as Mr. Wonderful from now on) and had it shipped to my home in Gulfport, MS. Mr. Wonderful shipped exactly when the shipping policy stated that he would. I received emails from Pet Zone when I placed the order and when Mr. Wonderful actually left the store along with the tracking number. Finally, when I received Mr. Wonderful he was packaged well (quadruple bagged with a heater pack in a small cooler) and in perfect condition. Mr. Wonderful is definitely the exact same fish that was advertised/photographed on the website. Pet Zones photographs accurately depicted the size and color of Mr. Wonderful.Often, ordering livestock online can be a nerve-racking experience fraught with uncertainty. This was such an easy, flawless, and pleasant transaction. Without reservation I will order from Pet Zone again in the future and I recommend that everyone else give them try. If your experience is anywhere close to mine you will not be disappointed. Thanks Pet Zone and keep up the good work!

To
Review №23

I went to pick up some amano shrimp. I was greeted right away. The shopkeeper was so sweet and nice, I felt as if i were her grandchild. They had a welcoming cat that came up to me and wanted me to pet.although they had a small selection of fish to choose from at this location, I was extremely proud to be able to support my local pet store. Im so glad things are going well for them that they have a second branch open in convoy area. You guys are awesome!

At
Review №24

Like half of the fish looked sick and there was a couple dead ones in the tanks

Ch
Review №25

Amazing and friendly staff. Original Pet Zone that has been in the community for decades. The owners are very friendly knowledgeable about animals. They have a cute cat roaming the store that you can pet.They have a wide variety of fish available for very reasonable prices. Cheaper than most other stores. They have some of the best discus fish around. Make note. They only sell freshwater fish.

jo
Review №26

Love this place. Used to buy my fish and stuff at large chain stores like Petco and such until I found this place. The lady is really friendly. Also the they have fish that you won’t find in other parts of San Diego. Also really full of knowledge about the hobby and they won’t force sell you anything and if you don’t have the right setup they can choose not to sell it to you. Which is good because other places try to force sell you fish regardless and in the end the animal suffers and dies and you lose money.

Of
Review №27

I asked for information and they were very friendly, told and showed me everything I wanted and needed to know. Didnt hesitate to attend and their cat was a sweetheart. Cute cat, cute fish, cute couple. 13/10, will come back soon.

Do
Review №28

The best fish store with experience owners. They also have a nice cat that walks around store

Ma
Review №29

This place has been around for a very long time. I started coming here over 10 years ago. Yes they seem outdated but rest assured the fish are top notch. Most fish loss is do to customers not knowing how to keep fish properly. Either way they carry a wide array of both common and rare tropical fish. I also enjoy their Kearny Mesa location.

He
Review №30

Awesome customer service!!.

Jo
Review №31

Went to visit for the first time. Drove all the way from the South Bay to be greeted by a Store Closed sign. It had a clock saying they would be back at 10 am but it was 11 am already? Anyway, just wanted to buy aquarium supplies. I was forced to drive farther to Pet Kingdom.

Ro
Review №32

Pretty good assortment of fish. Awesome service too!

Tr
Review №33

Honestly great staff and employees. Always so helpful and giving great info about fish of all kinds!

An
Review №34

Bought some algae eaters yesterday. One of them didnt make it out of the bag. The others are doing fine but Im still keeping an eye on them

K.
Review №35

The lady is very nice she did remember that I was there before first time I was there to get a coi fish and now I when back to get 3 more coi, and yes I will come again verry great costumer service

Mi
Review №36

Tried to order a fish online and had quite the run around.

Je
Review №37

Super nice people!

Gl
Review №38

Really friendly polite sensitive owners. Willing to order anything that they dont have in the store that you need.

Ty
Review №39

Reasonable prices. Awesome fish. Friendly owners.

Ly
Review №40

The fish are too expensive

An
Review №41

Friendly service. Small mom and pop shop. Had what I needed at fair price. Id come back.

Gl
Review №42

I love Pet song I have gotten fish from there for a very long time and I just traded my huge percussiveness worth about $50 for smaller. Mike picasimus has a little thorns and was getting way too big for my 55 gallon tank.The owners are always in there ready to help you the most polite people I know. They run a great business and theyre honest.

Ma
Review №43

Worst place to come and buy fish product for your aquarium, stuff is super expensive. we came looking for a new quarium and it was so expensive we could had bough the bix aquarium at walmart. they do have a good selection on fish and foods. other than that we are not coming back here, think ill make the drive to other fish shop across town

MB
Review №44

Great place, with very helpful and kind people. As well as a great selection of predatory tropical fish

Ja
Review №45

One of the best fish stores.. love it.. cant wait to go back... You can order online and have shipped if needed

He
Review №46

Awesome little fish store. They have a variety of fish and supplies! I will make this my go to for koi and gold fish.

Hi
Review №47

This place is awesome. Decent selection of fish. Its one of those local hole in the wall gems. The couple running the store were very helpful. I walked away with a wave maker, fish, and accessories for my pond. The fish I purchased were feeder goldfish and comets that are living happily in my pond. I would highly recommend this fish store!

Bl
Review №48

Terrible. Yeah they may have a wide selection but the pricing is terrible and the fish dont live long. Ive been doing fish tanks since I was 5 so I know what Im doing. And every time I add new fish I monitor the water for 2 weeks. The fish died within a week and I couldnt do anything about getting new ones because of their stupid 24 hour policy. Id rather shop at petco or pet smart where I know Ill be taken care of and I know Ill get new fish if they die within a few weeks. Save your money and shop somewhere else. Wont waste my time or money here again!

Ce
Review №49

Fish are pricey here

Al
Review №50

Where else you gonna get Mexican cave tetra locally? Ive also picked up otto catfish and supplies from both the Kearney and south east stores, which seems to be run by the parents of the other stores owner. Been to both locations several times and have always been pleased.

Je
Review №51

Very helpful customer service! I recommend them to my friends.

Ja
Review №52

Helpful if you keep fish.

Em
Review №53

I just received my SRD Flowerhorn yesterday and I am very happy with my purchase It arrived within a day of shipping and was in great health, Was eating shortly after. Show quality fish. Thanks petzonesd!

Ju
Review №54

Great selection of fish!

Jo
Review №55

Kinda small. Not much parking but lots to choose from.

Ma
Review №56

They have diseases on their fish killed my tank

An
Review №57

Cool inventory, very accommodating

Ka
Review №58

Love my local pet store, my pump broke so I took my angel fish to pet zone, they housed him for a week until I could purchase a new pump. Thank you guys!!

Xa
Review №59

Nice place to get aquatic life. I trust this place to get fish alot more than any pet company such as petsmart or petco.

Yg
Review №60

Must stop and but your fish

Be
Review №61

Best fish store ever

Ma
Review №62

Friendly worker but fish are scary wont swim when people are around.

Ro
Review №63

This is my absolute favorite fish store in San Diego. This store is family-owned. They have healthy and hearty fish, the owners are friendly; and have excellent customer service. They just opened up a 2nd location in Kearny Mesa!

O
Review №64

I would recommend Pet Zone to anybody, have been numerous times to both locations and theyre both great and not just the great selection and quality of fish but the owners and staff are great as well, from the lady on University ave up to the guy on Convoy st, very helpful and have great knowledge of what theyre selling.

Jo
Review №65

Pet Zone is by far the best fish store in San Diego! Ive been to both locations, City Heights and Kearny Mesa! Every time I have gone to Pet Zone they greet me at the door! They have an excellent selection and variety of fish! I have bought every fish in my aquarium from Pet Zone, including my Arowana, Redtail Catfish, and Tiger Shovelnose and every fish is still healthy and happy! I go to Pet Zone at least twice a week and each time they have made me happy with new fish and excell customer service!

Ru
Review №66

Great store much respect to the people in there lots of help

Jo
Review №67

Great services, love the fish I bought. Highly recommended.

Ph
Review №68

I bought a Jardini arrowana from them online back in October 2016 and i contacted them and told them the fish died 2 days later due to the poor condition that the fish was in. The fish would not eat anything. I tried pellets, flakes, dried bloodworms and frozen bloodworms but the jardini would not eat anything. They responded and told me to contact them back in 1 month when they had more available. I contacted them exactly one month later and they said they can not do anything for me due to fish death. I will never buy anything from this company again. Poor customer service and bad company to deal with. Buy from this company at your own risk. 8 months later i am still upset over this disgusting and poor experience with this company. If i could give negative stars i would. I buy all my fish from other companies online now and havent had a problem with those other companies.

Wa
Review №69

Everything I needed and more if I wasnt on a budget. Friendly and courteous.

Ki
Review №70

Cool place to buy fish from

Ro
Review №71

Was just in yesterday and they have very clean tanks with very healthy fish. Of all the stores my wife and I have been to in the San Diego area, this one had the cleanest tanks overall. Not a single dead/dying fish in the entire store. Not an easy feat for any busy store. They have a great selection of Cichlids and seem to specialize in Flowerhorns and Red Dragons and had a ton to choose from. Picked up a nice decent sized Chocolate pleco for a very fair price of only $15. A great indicator of this stores expertise is the preferred PH of each species was right on the tanks, to help people not mix the wrong kind of fish in the wrong PH water. I cant remember seeing that at any other fish store Ive been to and I was impressed. Little warning, the neighborhood looks a little rough, but everyone we encountered was friendly. So dont let that stop you from going to a great little fish store.

Ha
Review №72

Very friendly staff, thanks for the betta

ro
Review №73

Best quality flower horm in san diego county i bought a flower horn fry for only $35 best buy i hav ever made

Do
Review №74

If youre looking for rare, exotic, and hybrid. This is the place.

Vi
Review №75

Fiest time in a fish store in over 20 years after deciding to get back into the hobby. Great friendly service, highly recommend this privately owned store.

Ki
Review №76

Been a week since I bought a nice 5.5in delhezi bichir from here and hes been doing extremely well! They had many bichirs and a few extremely gorgeous endlicheri bichirs as well, but I preffer the cuter upper-jaw bichirs. Very reasonable prices for the bichirs size and hes beautiful compared to some other LFS. All the fish here seemed very healthy. It gets along well with my sengal bichir even thou my other is much smaller, very peaceful fish. This store has a nice variety of cool big fish if thats what your in to such as plecos, arowanas, bichirs, and the couple who own it are the nicest folks!

Mi
Review №77

PetZone San Diego, my go to local fish store. They have a nice selection of bettas from halfmoon to plakat. The nice ones are kept in storage so ask ma or pa to see them. They are nice peoples, just ask them anything and theyll provide you with the accurate information you need. Prices are fair. Go check them out!

ma
Review №78

All sorts of FRESHWATER ONLY! But very nice indeed

se
Review №79

Petzone is my number one place to get large tropical fish such as arowanas. All the fish in the tanks were very healthy unlike the ones in a petco or petsmart. This is the only store that was selling freshwater moray eels. This is my go-to whenever I want to get a large carnivorous fish.Thank you Petzone

j
Review №80

My go to pet fish store....the owner is a sweet lady

Bo
Review №81

We had to buy our fish tank an Arowana and we stop by at this store feeling a little skeptical. I had to say when we left with a new Jardini Arowana with a lot of free advice about taking care of a fish, we just found our pet store. Thank you.

Se
Review №82

Helpful and nice couple who own the store.

Sa
Review №83

Love this place

Ka
Review №84

Not much in here but great customer service

Ch
Review №85

Absolutely great and friendly staff and good deals.

Sa
Review №86

Has everything

Ad
Review №87

Mom n pop

th
Review №88

Awesome

Ja
Review №89

They know fish

Ja
Review №90

So much fish to choose from. Just wish I had more tanks.

D'
Review №91

Was there for 10 min, and no service to assist me

Jo
Review №92

Fish are in tiny tanks by themselves. Small store

El
Review №93

Keep it local

Br
Review №94

Very friendly people

Th
Review №95

Great fish and friendly people

An
Review №96

Nice people with nice priced fish!

Ro
Review №97

The owner is very friendly!

Sa
Review №98

Great place

je
Review №99

Convenient

Ke
Review №100

Best place to buy

Information
95 Photos
100 Comments
4.3 Rating
  • Address:4266 University Ave, San Diego, CA 92105, United States
  • Site:http://petzonesd.com/
  • Phone:+1 619-283-1812
Categories
  • Aquarium
  • Pet supply store
  • Bird shop
  • Pet store
  • Tropical fish store
Working hours
  • Monday:10:30am–6pm
  • Tuesday:10:30am–6pm
  • Wednesday:10:30am–6pm
  • Thursday:10:30am–6pm
  • Friday:11am–6pm
  • Saturday:11am–3pm
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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