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Virtualities
136 S Rio Grande St, Salt Lake City, UT 84101, United States
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Ti
Review №1

This place was amazing. We rented the who l e place out and it was so awesome.

FL
Review №2

I went here before the pandemic, I love the service, fun games and everything of the likes, but some notes, i wish you guys had more updated technology like a valve index, because the headsets you guys have (HTC VIve for who are wondering) seem rather outdated, and doesnt show others the potential of VR as its not as immersive as possible.

Ra
Review №3

My Brothers loved their 60 minute session they talked about it all the way home. I definitely recommend taking your kids. Devon helped us get set up for our session was he really awesome. Go you won’t regret it!

Na
Review №4

My partner and I stumbled upon this place and decided to try it out. It was super fun! If you’re ever at Gateway I highly suggest taking a break and having a bit of fun here! It wasnt crowded when we went inside and was helped right away by one of their employees, Devin. Clean area, good service, and fun play!

Ki
Review №5

My daughter had so much fun!

Tr
Review №6

This place was so much fun! Went here with the family and we all had a great time. Lots of options of different styles of games. Multiplayer or single player both tons of fun. We WILL be back! Devin was very knowledgeable of all the equipment used and attentive to us if we needed help figuring out a game.

Fr
Review №7

Great fun in a different world every week!Devin, Timber or Brandy all take great care of us.Now my son and I have a weekly date in worlds I’d never imagined.We’re hooked.It’s a blast!!

Ma
Review №8

Not really ready for prime time... stuff looked haphazardly, haphazard.... Kid running the (entire) place seemed put off by having to work... not fun for parents.

Ve
Review №9

It was my first time and I assumed the staff would explain what they have and how it works. The guy set us up with a game that was lame. We tried to get his attention for about 15 minutes. (We paid for a 20 minute session. There was only one other person in there. He was goofing off playing his own game at the front.) Finally we had to take off our masks which he yelled at us not to do. We paid for 20 minutes but only got 5 minutes, thanks to the staff.They really need to be trained better. Total BS.

La
Review №10

Super fun! Timber was attentive and helpful. We will definitely be back soon!

Li
Review №11

We had a birthday party for my 11 year old son and 6 friends. It was fantastic! The boys had a great time and didn’t stop talking about all the fun they had on the way home. Cat and Devon were awesome. They were on top of everything and made sure everything went smoothly.

La
Review №12

I always enjoy coming to this place the staff is usually awesome and friendly however last time I was there I brought a friend with me this was her first time here and the guy behind the desk was too busy watching a video on how to beat a puzzle game to help her it was extremely frustrating and made me feel like we wausted our money other than that always a great experience here. Love beat saber and arizona sunshine.

Me
Review №13

My boys enjoyed their VR experience. Deven was very helpful; he taught my son how to take off and fly a plane. Fun times.

Pa
Review №14

My father and I come here once a week and always have so much fun! The first time he’s ever been actively interested in video games ever!

Am
Review №15

My son loves this place! We come from Layton about once a month. The staff are really helpful and knowledgable of the systems and games. My son has a ton of fun and sometimes even breaks a sweat. Some games really get him moving. Well keep coming back!

St
Review №16

It was fun. The staff are friendly. I had a problem with the headset and they fixed it and said no problem. Would definitely go again

Je
Review №17

My 12 year old son loves this place and begs to go every time we go to Salt Lake. Deven is great!

To
Review №18

My family and I went earlier today after trying a cheaper VR somewhere else. It’s incredible! We played for an hour but it genuinely felt like 20 minutes. Devon (sp) was super helpful the entire time and seemed to know right when we were struggling haha. Fun for people of all ages- I highly recommend it!

Di
Review №19

There is one simple way to explain one start.... extremely bad, rude customer service from the staff working there.... the guy working the desk there was rude, unprofessional and not friendly at all.... do not waste your time or money in this place.

Us
Review №20

We were there last November, the kid working was more interested in his phone than helping us, was in between flat out rude and just apathetic about being there.The PC / Headset would shut down and go dark for 5-10 seconds and come back up frequently . The kid working was not interested in assisting me with that issue nor my son having an issue with only one of the controllers working. He actually said “don’t take your headset off!” To him after he tried to ask for assistance several times.Bottom line this place may be ok if they have different employees than the one I encountered. We spent nearly $100 and felt like we were ignored and a nuisance for the kid who wanted to snuggle up to his phone and ignore the world. We’ve been to other VR arcades, DENVER has a few and they were all substantially better. We recently bought our own VR pc and rift set so we have no need to return nor would we.

JO
Review №21

Awesome time; Deven helped my son quite a lot

Ma
Review №22

Deven was very nice and accommodating. We had a blast.

Na
Review №23

My son & his friend really enjoyed playing VR here.

Ma
Review №24

I came to this store while it was raining outside, but decided on my first time with a VR headset. Kat was there to attend the store and had some awesome suggestions for my friends and I to get started. I had a blast and would like to come to one of the stores, if not this one again.

Ma
Review №25

My kids liked the games but within walking in the door the first 5 minutes we were there we heard the F word 4 times. Twice by a guy playing games and twice by an employee. They were very nice and helpful.

Co
Review №26

Very friendly staff! They were helpful and great at explaining game mechanics. Great job!

Aw
Review №27

I did the haunted manor with a friend a while back. Look behind you as you go through the manor. Great scary fun. We had a blast.

Ca
Review №28

My husband and I have stopped in about 3 times now, and each experience has us wanting to come back for more. It’s a perfect date night option. I’m someone who doesn’t really like or enjoy gaming, but VR is incredibly fun! Also the staff is AWESOME!!! Each time we have come in we dealt with a different person, and each and every one has been super nice and friendly. They really care about their customers and want you to enjoy your experience. Thank you Virtualities for all your help and for giving my husband and I a fun place to go when we come to Salt Lake!!!

no
Review №29

I was at the Layton mall it was fun but it closed it now a scooter shop

Da
Review №30

So i go onto this place not knowing what it is and happily stumble onto this easter egg of a place that does virtual reality...HELL YEAH!!! As soon as I went into store I was politely approached by the worker a nice young lady named Timber ..Timber helped me find out what they have for games there and I must say I was impressed with the games but also the knowledge Timber had of the games, software & troubleshooting it IMPRESSED...Ive been back with my family I was so impressed ...I recommend Creed 2 and Light Saber ....next time im trying the zombie gameI highly recommend this place for your own fun, a date, or especially family fun with a twist..They have games for the younger kids like my 4 yr old son and 6 yr old daughter ...very family friendlyShould give Timber a raise she so good at her job...Thank You Virtualrealities Im a repeat customer definitely now

Em
Review №31

Having an other corporate event in my office. Told the organizers not to get these jokers inSpoilt the previous corporate even horriblyspent most of the time fixing their issues...and they had more than a month to get ready...

Ky
Review №32

This is an amazing place to stop in at!! If you have time and are in Salt Lake I would stop here! Me and my friend were just wasting time and found this place, we had a blast!! They have multi player games which are very fun!! It doesnt look like much from the outside but, the lobby is in the game!! I recommend Arizona Sunshine its a fun 2 player Zombie game!!

I.
Review №33

Ive been loving this place. Its pricey but its fun as hell and the staff have always been super cool.

Ra
Review №34

My son and I had so much fun, Kat really took good care of us.

Ki
Review №35

Im sure that the owner means well or whoever the guy is that works in there but he just comes across very rude this is my second time going in and hes just as rude as he was the first I wont be returning. Im the one who paid for the games but yet he kept giving the punch cards to the people who played I dont think that was fair let me decide on who gets a card and not

Dr
Review №36

This place earns its 5 star ratings. My son and I were curious about virtual reality, so we stopped in. We got in right away, and they were very helpful for beginners like us. We had so much fun, we are definitely going to return:)

Jo
Review №37

Was fun, a bit pricey. Volume didnt work on my headset but still fun

Wa
Review №38

Games were fun, service was not.

Iz
Review №39

Came here for a date night with hubby and my cousin and her husband and had the time of our lives . Ethan and diego was very helpful. We will definitely be back with the family..

Qu
Review №40

I had sooooo much fun here. I cant wait to come back!

Fa
Review №41

Very cool place! Staff super friendly and very helpful.

An
Review №42

This was even better than I had hoped. My wife and I took our 12 and 7 year old boys and all 4 played together, it was one of the all time best activities we have done together!

Al
Review №43

So much fun! If you havent experienced VR this is the place to do it. Perfect for a date-WAY more fun than a movie. Would be a perfect work or a birthday party. Theyve just opened a second location in Layton Hills Mall. Loved it!

Ki
Review №44

Took my brothers and Father for a guys night out, and was very impressed with the equipment. The staff were very helpful and friendly, and the experience was awesome! The zombie and defending the castle game were so fun! Even my dad, who doesnt know how to play any sort of video game, was having a blast playing! Would recommend to anyone who wants to see what VR is all about.

Ch
Review №45

We really wanted to love this experience, but unfortunately it just felt like a big waste of money and date night. The first game they set us up with was Zombie Hunt which although quite violent seemed like it might have been fun if we could have played long enough before it quit working to get into the game. After that they didnt give us option of another co-op game which was disappointing as we wanted to have fun together for date night. The second game that I tried was a basically a boring version of Microsoft Paint that kept having to load to the point I got bored and gave up. For an experience that is fairly pricey the games and the customer service were disappointing. It would have been really great if they had talked to us about what kind of games we wanted to try.

Cl
Review №46

Fun games and exciting while playing. However some technical issues ate into the time.

Mi
Review №47

These guys rock. Weve come here a couple of times and had a blast. Super friendly staff and great place to talk about games.

Ju
Review №48

This place is a joke. They did a corporate event in Lehi and most of the games they promised weren’t there because their technicians couldn’t make it work. They were fixing issues during the event and had to shut down 2 stations. Do not hire them for any corporate event. If you give them 1 year, it would still not be enough for them to get ready

AP
Review №49

Booked this for my 17 year old son and his date. They both loved it! Their only complaint was that they wanted to stay longer (booked 30 minutes). We are planning to come back and try this as a family. Thanks Virtualities!

Gr
Review №50

These guys have some of the latest technologies to try out and are even pioneering it that I havent seen anywhere else. The staff is friendly and the atmosphere is very chill. Definitely worth a visit to impress your friends or coworkers.

Ha
Review №51

We had so much fun! The staff were very friendly and helpful. We will definitely do this again.

Ka
Review №52

I was very disappointed with this place. I made a reservation for several stations for my fiances birthday. Expecting them to be open for our reservation, we waited 20 minutes for them to unlock the front door so we could get in. It was still locked when my fiance told me it was a waste of our time & to just forget it. Im glad I was going to use cash instead of paying in advance or I wouldve been out of the money. Again, very disappointed.

An
Review №53

The games are great! It is a wonderful place to try vr. And they even have memberships that save a lot of money.

Mi
Review №54

I am here with my kid, and he is just having the best time. The staff is what really makes this place stick out is the top from your place to do VR in the valley. The atmosphere is very welcoming, and everyone that works here is so patient with all the kids. I would highly recommend this place. And the fact that theyre going to be expanding and adding in VR race car racing, a Convenient Food area, and multiple couches is going to make this place even better.

Do
Review №55

Dropped in on a Thursday afternoon while killing some time waiting for friends... awesome choice. If I was local I’d definitely come back again. Wish they had a place like this back home.

To
Review №56

My 12 and 14 year old boys really enjoyed it. They were really into it. They played a game called space pirate trainer. We will likely do it again when we are in town.

Do
Review №57

Lots of fun, great date idea! My wife and I will be back.

Co
Review №58

Its a lot of fun. Devin was a great host.

Br
Review №59

This is an amazing opportunity and everyone should come here and try this out! An amazing out of this world experience. I could do this all day!

An
Review №60

We held our team retreat at Virtualities and everyone had a blast! The staff was incredibly accommodating, the space was perfect for our group of about 25, and the gaming experience was so much fun. It was an awesome venue and experience for team-building, and our staff is still laughing about it all days after!

Ba
Review №61

The place was amazing fun, Kat was wonderful, 5/5!

Ma
Review №62

It’s that time again for our corporate event. I spoke to the event organizers not to bring these people again. Our event organizers last year gave them a month notice last year and yet these people couldn’t get the VR games on time. 2-3 booths were not working and games that were promised didn’t exist.. Stay away from these guys for corporate events

Sc
Review №63

These people came to our office for a corporate event in Lehi last year. Most of the games they promised did not work and they spent almost 1.5 hours trying to fix it with fail and they had almost a month to prepare.1 out of 8 huh. 3 were broken and you had 1 month to make preparation ...

Tr
Review №64

I had a great time recommend this place. Great price !!Diego was a great host!!

Sh
Review №65

I had such a great experience here! When we first arrived it was a pretty busy night and they were about to close, but Jessica went above and beyond and made us feel like we were completely welcome. She was awesome at recommending which games to play, and was also great at explaining how everything worked. Would reccommend this place 100% to anyone just because of Jessica!

De
Review №66

Im terrible at video games so I dont particularly enjoy them, but this place is sweet and provides a cool experience. Virtual reality will blow your mind! Jessica was a real MVP in helping me get set up and explaining how things worked. Give it a shot!

An
Review №67

Pretty fun. We went on the grand re-opening on May 25th. Would recommend this to anyone.

al
Review №68

We had a fun time, and Devin was super helpful!

Ch
Review №69

So much fun! Worth going and it’s great fun all around. My second time here and I️ really enjoy how real the VR gaming system feels!

Mo
Review №70

Dallin was great! We just got a taste of what there is to do and we are definitely coming back. Definitely would recommend the Arcade section over the Cinema, but that was definitely worth the look. They head so many games to choose from! We live in Provo and have a VR place here but well def make the commute to try this place out again.

Da
Review №71

Havent even done anything here yet but the atmosphere and environment is so welcoming and fun, it makes me wanna hang out for the full 60 minutes they offer

Me
Review №72

My 21 y. o. daughter and i went here for something fun to do together and it was the funnest most amazing experience ever !

Ke
Review №73

Really awesome place to have fun playing VR game. Friendly staff, great price, will def come back for some other games.

Ma
Review №74

Awesome VR tournaments which are always improving to be better. The staff is even amazing and happy + enthusiastic which creates a great atmosphere for VR! Best VR arcade found around! Hope they end up getting full body tracking as they already have the Vr headset the Vive Pro and hope they go wireless soon. But if you are looking for a memorable time in which will blow your mind, go to Virtualities!

Au
Review №75

Great atmosphere. Reasonable price. Super friendly staff! Check it out!

Ju
Review №76

This was awesome. First time and Jessica was able to explain what was going on which made my first Virtual Reality sweet sauce. Think I am lying? Try it for yourself.

Ty
Review №77

Phenomenal experience! Youve got to try it. My son and I loved it. Dallin and Sibi were incredible hosts. Well definitely be back. Thank you!

an
Review №78

Its really fun and the people here is super friendly, they explained how to do everything, is a small business so not much people coming, but they should have more! Is a fantastic way to pass some time

Ma
Review №79

Awesome place, awesome people!

Mi
Review №80

Taken my son here 3 times. Each time we leave disappointed. Closed first time and parties the next 2 times. Need to expand your operation. I cant convey how much money Id spend here if youd only let me.

Jo
Review №81

So fun! Our whole family had a blast there

gr
Review №82

I really love this place because it so fun. I thought that Chris and Dallin were great. I go hear about every two weeks.

be
Review №83

Wasnt going to do it. Happy I did. Gr8 experience

Ky
Review №84

It was pretty fun, good for VR on a budget, or to make sure that youre really into it. Either way it was a good experience.

Br
Review №85

Dallin and Jessica were great. We rented the entire store for 7 people for 2 hours. It was amazing and we were all exhausted at the end

Ca
Review №86

Such an amazing experience! Jessica was super informative and even though they were about to close she was happy to stick around a little long to let us have a grat experience! I would go here everyday if I could!

Ia
Review №87

Everyone there is really friendly and helpful and a really good variety of games and game types to choose from!

Al
Review №88

Very friendly workers, this place is so awesome and fun and inexpensive too! Definitely worth it

Jo
Review №89

I spoke with Dallin to coordinate a corporate event for 50 people and it was a breeze. Dallin was awesome to work with and the games and activities were super fun and everybody had a great time. Virtualities is fantastic, affordable and lots of fun!! Thanks!!

Al
Review №90

Jessica was really helpful and made the experience worthwhile. Definitely going to be going back! Its fun for the whole family!!!

Dr
Review №91

Fantastic time playing and watching. Jessica was awesome at helping me figure everything out and making it a great experience.

M1
Review №92

I really like this place. Virtualities is what makes me now want to purchase the HTC Vive. The staff are nice and informative. Its slightly too expensive for my taste, but its not that bad. If you go there, you will not have a bad time.

Tr
Review №93

I just wanted to say Thank you to Dallin and Virtualities for donating and helping me throw a party for a Make A Wish child. Dallin was fantastic with her and the other kids, very engaging and friendly, making sure they got to experience many different types of games. VR is something this wish child has been wanting to do for awhile and I cant begin to Thank Virtualities for making it happen! You guys are awesome!

Lo
Review №94

The staff are great!! Ive never done vr before and it was a really awesome! Thanks!

An
Review №95

A little step into the future of gaming. Fun place for the family to play.

D
Review №96

Excellent and most highly recommended! Staff on site Christmas Eve was informative and polite. Will tell friends and family!

ad
Review №97

Came into the gateway today and found this Virtual reality arcade. Had a great time using the HTC virtual realit headset. The zombi game was a lot of fun. Would recommend to anyone.

Ja
Review №98

Super fun date night! The employees were incredibly friendly and helpful too.

Ke
Review №99

Absolutely love this place. I recommend it to everyone, definitely a unique experience. Great staff, good location.

Is
Review №100

This place is where memeroies are made!!! Please go. Do it take the timr out of your day and exsperinces VR

Information
14 Photos
100 Comments
4.6 Rating
  • Address:136 S Rio Grande St, Salt Lake City, UT 84101, United States
  • Site:http://virtualities.co/
  • Phone:+1 385-355-1997
Categories
  • Video arcade
Working hours
  • Monday:Closed
  • Tuesday:3:30–9pm
  • Wednesday:3:30–9pm
  • Thursday:3:30–9pm
  • Friday:11am–10pm
  • Saturday:12–6pm
  • Sunday:3:30–9pm
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