I love this store! The owners are absolutely awesome and incredibly knowledgeable people, they are extremely nice and helped me with ordering and purchasing my stunningly beautiful mcoskers wrasse at a very fair price, great selection of unique and hard to find species! Best fish store in the area!
Decent selection although their live rock is pretty limited at this time (fair amount of manufactured rock though). Fish and tanks generally appear healthy. Hardware selection is a bit less than it used to be but that makes sense with more people purchasing online.
Friendliest fish shop around! The owner and his wife are the nicest people to do business with! Large selection of every saltwater fish imaginable. I had been searching for a mcoskers wrasse for a while and decided to order one with the store, i got an absolutely stunning male mcoskers wrasse at a very good price! Love this store and i will continue to give them my business!
Great place with great people and a nice selection of fish and corals. My go to spot for inverts also
Great shop for saltwater fish and corals. Helpful staff when needed. They let you browse around at your pace and are ready to help when asked. Stock a bunch of fish and corals, various supplies and test kits. Will do custom orders if needed. My go-to show in Rochester.
Amazing experience. Just starting out reefing though its a Nano (13.5) have been great in helping me understand the chemistry. Have yet to buy any corals from them but already have some ideas..looking forward to giving them my buisness. The owners are great and dont talk down to customers as I have experienced at other shops (freshwater). Overall the past 2 visit have been great. Already excited for our next visit as we wont be leaving without a coral.
Staff is friendly and knowledgeable. Prices are slightly high but they are really great.
Knowledgeable and honest owner. Looking forward to many more trips for the beautiful saltwater tank!
Just moved to Rochester and I must say this place looks great. The tanks are well maintained which means everything is healthy and their prices beat everyone elses. Plus the people are super friendly.
I havent had a saltwater tank in about 10 years I finally decided to go back. Walked back into Caribbean Forest and know I made the right choice. I love that place I recommend it to everyone.
They care about your tank and the health of the animals instead of being in it for the money. All the people there are super nice and will help you out anytime!
I would rate this 10 stars if I could! The workers are lovely and the shop is so pleasing to be in. Very exciting that theyre adding a reptile area! Support this small business :)
This place is amazing! They helped me out with some springtails for my crested gecko’s bioactive enclosure and I found some amazing cork bark to add to it. Very supportive of bioactive setups for their animals. Excellent husbandry. I’ll be coming back here for some new plants and accessories!
Beautiful salt water and coral aquariums! All kinds of tropical fish. Eye candy! Loved to take my kids here for them to see the fish and then I would buy them a seashell. The staff are friendly and knowledgeable and will share facts about the fish which makes it educational. I myself would love to have a saltwater tank but dont have time to maintain. If I did this would be where I would go.
I love this store, for saltwater fish and equipment. Their staff know their stuff and are always helpful
Great place for anything Marine aquarium! Cant say enough good things about it!
Went into Caribbean Forest last week looking for pods and came home with so much more. Picked up spare parts, pods, a new copper band and some awesome knowledge. When I asked about the copperband I had them feed it because they are notoriously picky. Staff came right over and fed it and talked with me about it. I will be taking the hour and a half drive more frequently.
Awesome people. Helpful and courteous.
A++++++ very friendly and have just about everything in stock
Always great service and awesome selection!
Very nice and inviting environment with lot of cool fish!!
Beautiful sal water fish place.
Caribbean forest has been in business for 20+ years. They have the best selection of fish and hard goods in the Rochester area. I purchased my first tank set up from them 14 years ago when I got into the hobby. The staff is friendly and full of knowledge. You cant go wrong checking them out.
I just love it here. The experience you get with customer service is not like other stores. Not bashing other stores but here at Caribbean Forest when you walk into the store you are just in wow with everything... The employees are all extremely helpful, knowledgable and they all make the environment very homey. Any question you could have they have a answer ready to make you feel more comfortable to be in the saltwater hobby. I before coming here never wanted to do salt or reef tanks cause of the nightmare stories In the past Ive heard. Well lucky for me I actually want to do the hobby cause of the experience I gotten from coming into the store. If I could bring everyone in the world here I definitely would cause its just a one in a life time experience you cant miss out on.
Amazing store and selection. Fish and corals add beautiful and healthy and staff is helpful and knowledgeable. I will be returning for sure!
A very good selection of interesting fish. The staples of the industry, but also usually some different and rarer fish as well. Coral selection is generally fairly poor or overpriced, not to mention presented very awkwardly. Great dry good selection.
Great place and very nice staff and owners
Great shop, good prices, bought a filefish to get rid of aptasia, Freddy is doing his job well!
This is the only place I go to get stuff for my salt water aquarium. Always a great selection with amazing staff.
Always a fantastic experience. Knowledgeable staff that take pride in their shop and the hobby! Jason, Milly, Sharon and everyone there run a great shop!
Im from Syracuse and due to the great customer service we received I will only be shopping here
Such BS some one trying to ruin local shop names this shop has been around and helped me greatly in 2008 when I started the hobby Millie is phenomenal very knowledgeableBTW RICHIE CARSON IS PHIL PALIFRONE ( THE CORAL DUDES ) TRUE SCUM
Awesome fish store. Very knowledgeable staff. Very nice high class store.
Best saltwater shop in the Rochester area. Nice people, patient with beginner questions and healthy livestock. Excellent place!
Great customer service! Jason and Milly will answer any question you may have and go above and beyond with all of your needs.
You wont find a nicer place or people. Best customer service, they go out of their way to make sure you have what you want and need.
So cool, staff wasnt exactly friendly but helpful and the coral and fish were awesome
Ill be 100% honest up front and say that Ive worked at the CF for about 10 years. I came back this spring after a 3 year hiatus (graduating college and starting a new job) to work Sundays. What brought me back? The same thing that made me a customer in the first place; an inviting environment and staff that are truly passionate about the hobby. Whether it be house calls, fish, inverts, corals, hard goods, or just information about the hobby, theyve got you covered. I will always be a CF customer.
One of the best specialty aquarium stores Ive seen. Great selection of fish and corals. The staff is super helpful and friendly!
The staff was incredibly friendly and helped answer all my questions
Very informative with even better products! Girlfriend and I are definitely returning
Great customer service, friendly staff, thats why Im a life time customer. Great job guys.
Went to a bunch of Rochester shops this weekend, This was the only one I felt pressured to buy. The owner would not stop following us around and was kind of creepy. Prices where the highest in the area and quality wasnt that good. Seen a few dead fish in the tanks, and dead corals as well.EDIT in response to owner: def saw 3-4 dead fish in the tanks, not that big of a deal just figured you should know, if you where not there, how would you know?They do how ever have the best selection of dry goods in the area
Amazing service
The store is amazing!! The fish are cared for so well!! The staff is so knowledgeable and willing to help in any way needed!! Definitely go to this place if you like aquariums or whatever!! It will be worth it!!
This is a great place to shop!!! Whether youre a beginner or experienced reef individual they will meet all of your needs. I highly recommend this place due to their customer service. I have shopped many reef stores in the surrounding area; this place is far more enjoyable than others.
Friendly, knowledgeable and always willing to help.
My girlfriend and I love the place. Always a fun place to go to find a great variety of fish. Always highly recommend!!
A must for salt water enthusiast
Great store with a variety of nice livestock and large inventory of aquarium needs. Very knowledgeable, helpful staff. Always willing to take their time with the customer and offer advice, information, and experiences.
Hands down my favorite reef shop. ALL employees are extremely nice and helpful. They get new livestock in every week and theres always something that I cant live without in there. 5 stars all around... employees, livestock, equipment, prices, you name it their good at it.
Incredible place love the people that work there they are knowledgeable caring treat you like family theyre awesome and the store itself its awesome you can find whatever youre looking for at Caribbean Forest
Knowledgeable staff, greatly prices, great selection. Best in the area by far
Excellent service, always ready to serve the customer.
Carribean forest remains the premier reef and salt water fish location in the greater Rochester area. Classy people, well informed and educated in all things related to salt water tanks. Definitely worth the trip to see the place.
Over priced, and very aggressive sales people. The male owner was very rude and would follow me around where ever I went and kept trying to sell me this and sell me that..... store looks nice and kept up well, but the rudeness and the following, it was like I was used car shopping.
Best run fish store in the Rochester area, in my opinion. Pretty good selection and they dont talk down to you.
Good place, if you are starting a salt water tank or fresh water tank and very helpful people who take the time to make sure you understand everything before you leave
Great selection of saltwater creatures! Extensive knowledge base.
Been a long time customer, still a great place to hang out and chat.
Ive been shopping here for over 17 years and theyve always been great to me. PLEASE, support your LFSs because it would be a tragedy if we didnt have them!
Great knowledgeable staff! And always a great selection of saltwater fish, inverts, a2nd equipment.
Great products, great prices and great people.
I am new to the hobby and even after a great deal of research and reading was uncertain as to the type of tank I would invest in. I have a microbiology and chemistry background so with the extent of reading I did in preparation of this new hobby and my enthusiasm for it I probably had the makings of a potentially annoying new client. Having said that, I visited several local shops with questions and looking for guidance to ensure that whatever I did would be correct and become a healthy suitable home for our new fish. After one conversation with Jason at Caribbean Forest I knew I found my local shop. Despite being very busy he was never in a rush to answer my many questions with great information and a genuine enthusiasm for the well-being and esthetic of the environment I had in mind to create. Never have I felt I was being sold, upsold, or as a true novice, that my need for some hand-holding was a nuisance. I am a business owner and appreciate the GREAT difference between cost and value, as such I am quick to recognize that difference and can be difficult to please. Caribbean Forest is pure value. Happily enough theyre prices were on par with what I observed elsewhere but that was not my primary concern. From initial decision making to in-home set-up and service to cycling the tank and getting it stocked Jason has not only made the exercise successful but has added a great value, energy and confidence to the experience. If your reading reviews your probably shopping for a store, do yourself a favor and start here!
It was very nice & excellent customer service.
Great selection of corals and fish, knowledge owners, very clean and well cared for
Fish are well kept, staff is great. Be sure to go on Wednesdays, after they get fish shipments on Tuesdays.
Beautiful tanks. Great selection and prices.
Great selection of Saltwater fish, corals, tanks and supplies. Knowledgeable staff, owners Excell on service.
This place is awesome to wander through.
A little pricey not gonna lie but great advice
Great staff and good fish and corals.
Best customer service around!
Non-existent customer service. The reef shoppe has a much better selection and they are much friendlier.
They are the best around, everyone at caribbean forest is very knowledgeable and always there to awnser any question you have and jason and the staff go way above and beyond for there customers, they have a customer for life!
Had a very good experience here, jason was very helpful with all questions i asked and walked me thru everything i needed to know about the gyre, very pleased to have a shop around like this.
Milly Is a wonderful person, and runs a very honest, and friendly business!
We started out with a 125 gallon tank which we got about 75% of our stuff through Caribbean Forest. we got a coraline beauty that had a few spots on it and was told it was fine and was normal for them to have it. I took Millies word on it since I felt she knew better than me. However two weeks later we lost every fish in our tank due to ick. Finally after rebuliding up the tank and clearing it af anything bad we got more fish, increased the size to 180 gallon had healthy fish for years then decided to get a christmas gift for my husband and ordered a blonde naso tang. When i went to pick it up it looked very stressed and i again questioned it due to our last experience and was told not only by Milly but by another employee that blotches on the blonde naso tang is normal cause they are going through adolesent stage and it will go away. Well the blonde naso didnt make it past two weeks and even didnt make it to christmas and now our 5-6 inch unicorn tang that we had for 5yrs along with our two clowns and dotty back are just about on their death bed due to the ick and desease that the blonde naso tang brought into our tank. Im not putting all the blame on them we should have quaranteed him longer but our concerns were pushed aside so that the sale could be made and taking the words of who should be professionals we put him in the tank only to possibly lose all of our fish yet once again by a puchase made at Caribbean forest. Well i can honestly say that will be the last 58 bucks they will every get from me. Since then we have been to the reef shop and house of corals and would highly recommend them. they hold their fish after getting them before selling them too customers to make sure they are healthy they arent just out to make a sale but actually want people to enjoy their puchase and come back for more.
Nice, clean place.
Helped me tremendously in the saltwater parameters part! Very nice looking corals here too with good prices!
Beautiful store nice selections friendly staff
Amazing quality
A lot of sick and unhealthy fish. Way overpriced too.
Nice place
Very helpful!!
Beautiful store,awesome selection
Great place, great people
Great service and resanable
Nice staff, reasonable prices
Great place, great people.
Best around