Best craft store around! The staff always has cute example projects, they can answer any question you have and are always willing to offer advice. The store is well organized and clean, and they have a great selection of any craft item youd need. Ive been shopping here for 20+ years and its always getting better and better!

Well happy wife means happy life! She loved this store. Any creative person would! They have so many ideas and options to chose from and can really fascinate someone who is willing to hone his or her craft. Liked the safety precautions they took during COVID times. Must visit store for any creative person!

Honestly its an amazing craft store that offers many diverse things. They have project things which are great for covid and they have a friendly environment.

I meant to share at the time that they had really cool postcard options when a lot of places have zero. I know its not super popular but I know theres a small group of us who really like to send mail and just collect postcards and this is a cool place to go in general for all of your crafts and needs.

Great selection of stamping supplies and scrapbooking papers. Great card samples. Excellent and helpful staff throughout the store. Support local stores! Esp a crafting store as theyre few and far between these days.

If you are into creative arts and crafts, this is the place for you! I love the seasonal holiday decore to choose from.You can choose from endless selections of premade Covid masks, or choose the material to make your own, not to mention dress it up or customize the heck out of it with add ons.I was sad that they would not permit me to exchange my used Covid mask for a new one nor try on the new one to see if I liked it before making the purchase.:->

The bead/jewelry section is fantastic and the lady who runs it/places the orders really knows her stuff- very helpful too. The sewing department has a lot of fun squares for small projects, including face masks. Framing department is clean and easy to order through. Phenomenal craft paper and sticker collection for scrap booking. Overall one of the best craft stores on the east side.

The crafts store has almost everything you might need. I needed some strapping and they had 5 different widths. Perfect for my use case. Friendly staff who will help you find anything.

Very friendly staff. Over priced and at times double priced. Be careful. Lot to choose from. Spacious parking.

Exceptional yarn selection for a craft store! Not only did they have the usual suspects (Lion Brand & Aunt Lydias), but Malabrigo, Cascades Yarn Co, and Plymouth! It wasnt a wall of acrylic and nylon! Actual wool, cotton and bamboo, as well as silk, alpaca and camel.

Huge fan of this store. They have a solid selection of products, really friendly and helpful staff, and great project suggestions. They are a little smaller so dont expect to find everything you might at a larger art store, but I always go to Ben Franklin as my first stop in craft supply shopping.

They spent a long time helping me find the right thread. Great service!

Locally owned. They did an exceptional job of curbside service during early phase of Covid. Continue to offer comfortable shopping.

Great place to find craft ideas and the materials to make them. The people there are really friendly and helpful. If you have an idea in mind but you dont know the materials to realize it, they can help you. Frames, craft, knit, sew, paint, draw, wood, stickers, general decoration, and more. They decorate according to the season, so you can find many ideas. They also have some workshops.

Friendly and nice place that you can find many great things.

Beginner crafter and needed assistance picking stuff out. Since you cannot shop in the store, you must call to place curb side order. I thought this would be difficult as I didn’t know what I needed, but the lovely lady was helpful, patient and friendly. They went above and beyond and gave me the best “dealers choice” fabric out there (I told her I bought a sailboat so the fabric had buoys!) So thoughtful and made my day! Thanks again!

Lots of great mask making fabric! They had hand sanitizer at the door and were good enforcing masks and distance

Lots of friendly, knowledgeable employees ar this local craft store.Get what you need at great prices, all while supporting a local business

Nice customer service, you can find anything here!

I ALWAYS find what Im looking for. And end up buying too much stuff not on the list. A good thing!

Fun crafts and decorations, good place to bring the wife

The staff is always prompt and knowledgeable, and even when they dont know something theyre willing to go above and beyond to find out. The selection tends towards the wide, which admittedly can make it a bit difficult to find items on your own especially with items they only have a limited selection on (I wanted to get rubber blocks to create my own custom rubber stamps, and there were only a few in an unmarked middle aisle), but being able to find something for any projects I envision and having staff that know their business easily makes up for that minor inconvenience.

This store is in Monroe WA and its HUGE!! Looking for a hobby or crafts to do, this is the best store for it all.

A little pricey, but good for generic craft materials. if you need printmaking supplies, go somewhere else they do NOT have any so youll be plum out of luck. they have basics for most other mediums though :)

Best craft store on the Eastside hands down.

So much crafting stuff. I love it

Good selection and very friendly, helpful staff.

Online and curbside is flawless, fast and efficient! Tons of options, always full stock and super helpful, creative staff! I love being able to pick fabric online now, and just pull up to pickup.

Love going to BF. Anything & everything you can imagine for arts & crafts. Never have to search for help, always willing to help. Pictures tell it all.

Great hometown feel craft store in Redmond! If they dont have it, you probably didnt want it anyway! Whirlygigs half off.

Customer service was great! I sent in kids to do my curbside pickup for me and we did a cideo call to make sure we got the correct items. They were fast, efficient, friendly, and helpful in getting me my ovscure knitting accessories

Amazing, love the beads, always has what I need, can order things if you need them

Friendly and helpful staff, great discounts on yarn

Curbside pickup and in store sales - great service.

If you love making things, you need to visit.

Good findings that are not available in other hobby stores

Is this the last Been Franklin? This is the way craft stores should be run. The staff is fully engaged. The inventory is interesting and complete with items the big box competition does not carry. We will be back to shop more. Sept 2020: And we have returned several times since. With pandemic shopping questions, I wanted to update this review to let everyone who has not been in recently that the store and staff are still the very best. Im adding several more pix to show their great inventory and shopping.

Big beautiful store with fantastic helpful ladies! John helped put together a simple chain for a necklace of mine that broke, and I was in and out in 15 minutes. Will definitely be returning.

Did not have a good selection of ribbon

Friendly, helpful staff here! I started out in the fabric department. The woman working there that day was super helpful and attentive. She showed me some blanket samples in the store to give me an idea of the options i could use to make mine. She then caught my mathematical error when trying to estimate how much fabric I would need for my project. (Phew!) It showed that she was truly listening to me and interested in my project needs. What great customer service!My next stop was to look for embellishments to make another project sample that they had in the fabric department. I needed help to find two of the three things that I needed in other departments. Again, the people working at Ben Franklin were super helpful and friendly.I really enjoyed my shopping experience at Ben Franklin and I look forward to going back there for more inspiration on new projects.I went on a weekday, which is a good idea if you need some extra assistance as I know that they can get pretty busy on the weekends.

Ive never been to a Ben Franklin so I was pleasantly stunned by the selection and quality of goods in store. They stock many kinds of art and craft supplies including: woodwork, photo / picture frames (on discount!), sewing, knitting, painting, fabric, decorative paper, origami and chiyogami paper, beads, jewelry, and more. They also have a small furniture / home decor area. Everything is clean, neatly stacked and organized. Nothing smells bad here.They frequently have discounts on items throughout the store, and many things on clearance. I got a few 8 x 10 frames that cost $6 - 9 each, quite a steal considering the normal prices of $20 - 35 at other stores. Their pricing for paper and stationery supplies is also reasonable, $14 - 25 for packs of Japanese gel pens and other specialty pens / markers. Some paintbrush sets were as low as $7 for a combo, even better than Goodwill for the quantity and quality. Many items are also available in kid size or kid friendly packaging - with prices to match. Its amazing.Most of all, the service in-store was next level and really makes this place stand out. I was approached by staff at least 5 times during the few hours I shopped, and they genuinely cared about helping or assisting customers. They were very helpful, kind, and professional, and I thoroughly enjoyed my experience here. I will be back again.Pretty much the only caveat is that their supplies come from selected brands and not others - for sewing enthusiasts, I did not find any Clover items. For jewellery artists, there was largely Fireline, Darice, and TOHO... Some Artistic Wire but not a lot. So its definitely a place to check out for many projects, but if you have specific needs, this store may be more of a stand by than a staple.

Always a fun place to visit

Awesome craft store. If you need any kind of crafting supplies, you will find it here. Because of this, they have limited fabric but they have a small concise selection.

Well-stocked, Staff always helpful

This store has everything anyone would need for crafts and beyond! Huge selection and always fun to stroll through.

Best craft store around, and locally owned by people who actually care and who can offer help and good advice. Their framing is quite inexpensive and well done, including for some seriously non-standard panoramic crops.

Even though I feel out of place here at times and it can sometimes be overwhelming to figure out everything I need for my kids projects, the employees here have always gone above and beyond to help me find what is needed or even sometimes recommend other things that can help when they dont have the right pieces to complete them. I have been coming here for years and will always recommend them to friends and family for crafting needs.

Great place for hobbies, picture framing, masks and more

Ive been going to Ben Franklin for years and will continue to do so. Great customer service, whatever it is I need, they usually have it. Love that place very much!

What I love most about Ben Franklins is that each dept has someone working that can help you and is the expert of this particular dept. That is so helpful. The big name craft chains are great. But finding specialized help is not so great. You’re lucky to find someone who may have some knowledge. But not so at Bens. They will help you gladly. And they have classes and great sales as well. Love this craft store !

Ben Franklins has an impressive amount of all sorts of craft supplies. Starter materials, but also great supplies for experienced Crafters. Holiday projects for all ages, school project supplies, etc. Not a replacement for people looking for a deep.dive into specialist material, but I always find something interesting.

I bought a couple items this visit and was met with friendly helpful employees. I bought an air plant that is soon to bloom. I asked if I could mount it to my planter with hot glue, which she didnt know so she asked another employee, its perfectly safe to use hot glue to mount air plants. Also picked up this amazing planter for my art studio.

$35, FOUR trips to the store and three re-dos....for what they explained was a simple mounting. The framing team proved to be incapable and unsympathetic. Store manager and owners are no better. I guess that is what I get for using local. I should have taken my picture to a professional. Just avoid the framing department....the rest of them are pretty good.

Super friendly and great service during the curb side pickup

Amazing crafts collection and perfect for any house party decor. They have fabrics too! Wonder if I can shop online. Their collection is huge! Everything seemd better quality than Michaels

Great! Perfect place for crafts! Another bonus thing is, they allow pets! Great place to look for crafts, and maybe bring a pet of yours.

Helpful staff, willing to get you the right things and honest about their products. Aside from maybe asking a bit much if we needed help, its an old fashioned craft store.

Lovely place to shop all goodies. Everytime you go, this place never fails to satisfy your needs. Specially if you have kids and you are into arts.

This place almost always has what I need for arts & crafts. Not much in the fabric department if you sew, but good seasonal decorations and stuff for school projects at least. Their posters and framing department are what I usually go there for, and theyve always been great.

Great craft store with a good variety of options. Helpful employees.

What a great store! Jam packed with all sorts of craft, sewing, jeweley- making, etc supplies! Plenty of friendly, helpful staff on hand too.

This is the MUST PLACE to go if you are interested in any craft. If you cant find something you like here......no hope for you!

They have everything...and well informed staff..always able to assist.

Ben Franklin is a great place to find crafts. The people working there are happy to jump in and give you help on whatever project you are working on. I love that this is a family owned business.

My husband & I can spend hours here. The staff is very friendly & helpful. Ben Franklins will always make you feel inspired.

Everyone was excellent.

All things crafty. My favorite departments are yarn- good selection, beads- tons of choices and some tools, and scrapbooking. Also the seasonal materials. And they have dye cutting machines with a ton of dyes that customers can use. So much great stuff! I hope to take some of the classes thy offer too. Love this place more than I should.

Tons of craft resources, and that includes the people who work there. Very helpful and TONS of knowledge!

KEEPING THE FLOORS CLEAN TONIGHT

I have never failed to find the crafting goods I need at this Ben Franklin. The staff is always helpful, and the prices seem reasonable, which is saying something for Redmond!

Great inventory!

Ben Franklin is a great spot for all your crafts! They always have exactly what I need for paper crafting, knitting, jewelry making or even just general crafting! And the staff is really wonderful too.

Very friendly and knowledgeable staff. Carries unique art/craft/deco items that other craft stores dont.

I love this store!! Whenever I am in the area I visit. Im from Colorado and we dont have this store. It has lots of different things for us craft people!

Stocked with arts, crafts and fabric and sewing supplies. Be sure to bring a coupon. Theyll take competitors coupons, too. I had one in my purse for Michaels for 40% off and didnt know about their policy until I was home, reading an email they sent me. :(

Amazing customer service

Lovely store and low prices

Has all the supplies you need for whatever you may be crafting. We had great service at the framing counter to get some custom made frame liners. All and all great service with friendly staff around to answer any questions you might have!

Cool arts and crafts store. Havent seen one of these in years. Friendly staff and fun displays

Best craft store with ahigher quality of items then most. Enormous selection.

This is the best craft store on the east side. The staff are all so helpful. I know I can always ask questions and project advice.

I love Ben Franklin. Wonderful craft store, full assortment of anything (fabric, beads/jewelry, canvas, paints, home decor, stamps, stickers, scrapbooking, and other crafts). I would say they could do with an update in their cash register system and organising of items (some come up as an unmarked price).

I took an Art Journaling class here and Beth was awesome! She had the right balance of instructor and letting us have free creative time. I was amazed at how the time flew by and my end product. Will definitely be back for more classes!!

Loved it & I met the owner Shirley who greeted us at the door.

I love Ben Franklins product (I wish they had more in the beading section, but understand the constraints for any smaller store has to work with). We recently took a resin class there and loved the experience. Three from my family attended and all three of us are living in creative resin chaos. I didnt give the store 5 stars because of their prices. They are just too high for me most of the time. My work around is buying their gift cards during their winter promotions. For each gift card they add 20% bonus. I buy a big enough amount to get me through the next year and Im way happier buying the items with the built in 20% discount.

Such a great craft store. Really great staff.

Neat. Always make sure to check out kid’s interactive activities.

This place is a gem. Truly we are so lucky to have a shop like this in our community. People are knowledgeable and helpful. Balloons for kids. Two clean restrooms and the quality of the supplies is great and oh!!! The die cut machines!!!!!! ️

Helpful, wonderful staff. They have almost everything one might need.

I just parked out in front of here but clearly its a great place to buy craft type stuff maybe the best

Ladies in the fabric department always go above and beyond for me. Wedding planning is hard enough but having to swatch things is so much easier with these lovely people :)

Ben Franklin has always had an amazing selection of crafts, with new ideas for the creative inclined. Prices are pretty high, but the selection is great. Disappointed to see that they have had to lock up pens recently, evidently people have decided to walk off with pens from there. I dont blame Ben Franklin, just alittle frustrating to have to get someone to get the key to unlock and then walk your purchase up to the counter for you.

A well rounded arts and crafts store, although some things seem a bit over priced.

The bathrooms are very clean and welcoming. Plus free wifi

This is the best craft store around. We drive past our local Michaels to come here. The staff is always friendly and super helpful. And they have something to keep the whole family interested. We could easily spend hours here.

Helpful staff and friendly

Super cute crafts store. Smells like your grandmas home. Things are slightly pricey however.

Cleaner than Michaels. Better help from staff, too.

Wife selection, friendly staff, great sales!

You want crafts. Its here. Great inventory. Helpful and friendly staff/sales people.