I love michaels! They have good coupons (not as amazing as mc Moore, im sad michaels bought them out).Michaels halloween and fall section is AHMAZING this year. The pastel stuff & spooky town accessories is GREAT. I am so excited for Halloween this year!

Amazing sales and the best fairy Garden stuff ever

Well stocked. Helpful, polite staff. Good prices. Coupons!

They have a lot of items on sale! That just made me buy more. Lol

Great post-Christmas sales

Great to be back inside this great craft store to look around, imagine & let the creative juices flowing! Great displays to get someone thinking & always some way of getting a discount.

A very great place to go for the resources you would need for crafting!

I love shopping at Michaels. I had a great time with my baby sister and my two nieces!!

This particular Michaels is always well stocked with good quality brands. When I go in for art supplies, they almost always have what Im looking for. The employees are helpful, but cant always answer detailed questions about the professional artist products.

If youre a crafter, how could you not love this store?!

Went to pick up a for things for a hobby. Cashier asked if I was a rewards and I said no, she used a 60% off entire order on my purchase from her personal rewards. Store was very clean, organized. Employees were very helpful and knowledgeable on what i needed.

They were very helpful yesterday with all my questions. Lots of teammates busy stocking shelves but still helped me. Ill definitely go again. And the order online for the discount and pick up on the store was easy. They even let me cancel the order and purchase a different color and gave me the discount.

Clean, open and full of great shops. Needs to be more walkable and include residential homes and offices though. Developers and governments are always separating us into pods, residential here, commercial there, and people were not meant to live like that. Why should I need a gallon of gas to buy a gallon of milk?

Good selection of arts and crafts.

Had exactly what I came in for. . . My only direct criticism of this particular brick and mortar location. . . would be. . . a general lack of on the floor store reps. . . visibly milling about from aisle to aisle @ the ready to offer their assistance with customer inquiries. . . But the general customer service was very solidly provided and pleasingly received.

Great customer service. Found everything I needed. Assisted me with a coupon since I had forgotten mine. That helped be able to purchase gifts for my parents. Thank you for the extra assistance! It put a smile on their faces & heartfelt appreciation for the kind gesture.

Clean, easy to navigate. Aisles clearly marked. The people.who work there are friendly and helpful.

Lori was awesome and super helpful with finding frames and mats.

Cool place, very helpful

It truly is a shame and an even bigger joke that the wrong Craft Store went out of business. AC Moore was 1000x better; more honest, more credible and a ton more corporate integrity than Michaels!!!! They believe in corporate discrimination against the handicap and teach it as a corporate virtue to all employees. May they forever and ever burn in hell. I hope to thd highest heavens that this fake Pandemic puts them.out of business for good. Its the least they dessrve for discriminatory and predatory business practices!!!!

Friendly employees. Love the sales

My wife is like a child in a candy store here. Our visit was splendid. The place was clean and the employees were eager to help

Great selection, helpful associates

Loved the Halloween decor

Associates were very helpful and nice

Nice, neat and clean store.

Best custom frames around

Running great sales right now.

While I preferred the older location, this new site has everything you could need for crafting.

New store (opened summer of 2019) but the same as every other Michaels Ive been in. Prices are reasonable and if youre on their mailing list, they send plenty of coupons, but you usually only have a day or two to use them. Vast selection of all sorts of arts and crafts stuff and if you need a frame, bring in whatever needs one and they can make one on the spot.

Very clean...organized nicely.

The Michaels in Pottstown is new and very nice. Clean, well organized and huge variety!

Awesome Manager gave me a huge discount that would not work earlier on the Michaels app. So so grateful Thanks

I really like the new store. Staff Is very helpful.

Love this place, never enough time to see everything they have available! Great products at great prices!

Awesome trip to Michaels againFound what we were looking for plus more

Wish AC Moore never closed. Micaels doesnt carry the same selection and I think it cost more for the few things that they carry the same.

This Michaels is a new location. I found the customer service very friendly. I took a picture to get framed and they were very helpful. Turnaround time was very quick.

Love seeing whats new there from crafts to other things.

They had everything I was looking for and then some. Jenn was very helpful looking up an item i couldnt find (only avail. in store) and found me 1 of the only 2 they had left. Thank you!

Wow nice new store. Very clean and helpful staff

It was just okay the glass vases were very not available BUT the cashier was friendly helpful and just all around great!!!!!

Very clean, well organized, had some great deals going on for what I needed.

Easy fast check out even on Christmas Eve

5 registers and only 1 open. Long wait. Cashier called for help twice but no one came. On the good side, worker in the aisles went out of her way to help me find what I was looking for.

Good stuff. Collegeville is a great big store compared to Pottstown.

I was looking for candy canes. I found them. I saw the Jelly Bean canes were $4. The regular mint canes had no price. I asked a cashier how much are the regular ones? She said, $5. I said, but these here are $4. She interrupts and said, they are $5. I know for a fact the regular ones are not more expensive!!! If this is right, Michaels is charging way more than any other store.

Great selection of crafts, if you want it they probably have it in stock.

Great place to get crafty supplies and other good stuff

Had good service, prices were a bit high i thought.

I was looking for an item that their website said was in stock; I went to the counter to ask which isle and no one knew where to find it or what to do to search for that item. Store was very neat and organized; however, extremely hard to find certain products.

This is a good source for finding most things youll need to complete many craft projects or to purchase decor for your home that looks handmade. Michaels is a chain store however, so the experience here is similar to other locations. Not specifically specializing in one genre, however, advanced crafters may have a hard time finding specific tools and items for a specific project here.

The staff here are always friendly.

Usually can find what Im looking for and they have great sales.

Nice store, new location. The cashier was very slow, but the floor staff was extremely helpful.

They have lots of stuff for crafting and knitting!

Something for everyone and sales associates are very helpful and have some wonderful ideas.

It has everything my kid needs for his art and I love walking through the store becuase it inspires me to be more artistic.

I preferred A.C.Moore.

For a craft supply store they have an incredible selection, however if you are specific in your crafting supplies, they are very limited. It seems like they only offer one or two types of products with reasonable prices, whole I can send five minutes doing research and order what I actually want online through Amazon or the like.

The store was neat and clean, but the employees were not helpful and took me forever just to even speak to one.

Great staff, very cheerful and helpful

I had an old piece of artwork framed at Michaels. I was concerned that it was in safe hands and framed with care and precision. It came out better than I expected and at a price that was more reasonable than other competitors. Reade, the framer, was a pleasure to work with.

The staff was not very helpful, usually they are but this time seemed bothered to help for what we were looking for. I dont go there much anymore . Used to need stuff for projects more and more the projects are to be done on the computers now. They havent had good sales in a while either.

Found lots of fun stuff ...cashier was very friendly and helpful

First time going in there.

Always a great experience!!! Staff is very helpful!

Everything is easy to find and people a willing to help

Its a hit or miss when I shop at Michaels for craft supplies. And I usually dont buy unless I have a coupon for there because the prices are higher than my other craft stores.

Awesome store. I cam always find what Im looking for in here and they always offer coupons.

Moved 1.5 miles north from original location. This shopping center has a poor design layout, and I generally make a point to AVOID coming here. Its NOT convenient. The new store (aka this location) is just okay. Floorplan is modified, not too difficult to maneuver, selection could be better considering the increased store size and redesign.... Sales people so-so, so in the end they just wont be getting my business. If I have to drive all the way over here, and if I have to lot up with this specific location, my business will now go to AC Moore which is in a BETTER location!

Love coming to this store! Very friendly and helpful Staff!

They had a bunch of strings to choose from for my friendship bracelet making. The black and white, however, were double the price of any other string.

Helpful staff

Fun place

Great variety!

I love Michaels I wish they would add some more variety and offer different items.

Favorite local dinner. They family who owns and works here are so sweet

Such a great selection and staff is always helpful

This Michaels is super modern, has consistant sales and the best customer service. I love going to Michaels but this one is different because there is an Aldi right next door!

Have a lot of art stuff

Ok store however better deals at AC Moore

Loved the place found all i was looking for

The items on sale were not really a sale Haverly everyday prices

It was great that sales lady made my day

Wide variety. Great sales. Helpful staff. Good signage and organization. Really love their jewelry section. I do wish their coupons would cover cricut maker and other cutters and tools.

This is my go to craft store for all the stuff I need!

I gave them my email address several times in the past 3 years to be able to see some specials and get some coupons. Im still waiting. I went there last week and today and I have to say that the cashier named Pat was really friendly and helpful. Thank you Pat.

Great store with friendly employees. Well organized. Great selection of home decor.

Wonderful shopping experience! .Cashier was extremely pleasant & helpful explaining the discounts. I am a newMichaels customer! My only criticism is-please remove carts with remnants of empty boxes & display matter. That at times were blocking the merchandise..

Always a great place to shop

Easy to do d items..friendly staff

You can find everything here, always good deals and coupons. And they take A.C Moores coupons!

I like the new location by Shomaker Rd. More accessible.

Management and associates did not even know that they had an entire end cap with pinewood Derby parts

I hate the smell when I walk into tge store

It was ok. Nice new building with a classroom up front.

Usually good sales, bright and clean

My favorite place in the world!

They have a very nice selection but are a little overpriced for my taste.