Worst experience ever! Was followed around the store and not welcomed what so ever (by a transgender that works there). Made me feel very uncomfortable and didn’t want to help. This was my first experience at a store like this and I will never go back! He didn’t even want to give me his name and once I gave him my items to pay for them, he just turned the screen around with an attitude and still proceeded to be rude. Racially profiled and hate it! Ended up going to The Spot Boutique and received such a welcome and great customer service.

Trash Store... Just Stole your money

So it was my first time going in a shop of the sorts but immediately as I walked in, Hannah made me feel super comfortable and showed me around. She found me exactly what I was looking and was super amazing! I strongly recommend this location just based on the customer service I received from Hannah! The shop was also extremely clean and organized! If I could give 6/5 stars I would!

Kirsti was AMAZING. I cant begin to explain how appreciative I was that she answered all my questions (no judgement) and was super professional. If your interested, you should come here and ask for her!

Samantha is so cool, so helpful, so hot. Great customer service that makes every interaction more reason to come back to this location. Went above and beyond to make the experience more than just 5 stars.

Shawna was very helpful and professional. Have she product worked before leaving the store. Made me feel comfortable about my purchase

Samantha was very helpful when i came in! We were looking for some specific water pipes and she let us look at almost all of them and had lots of information to share. I highly recommend going to this store!

This is my first time visiting this store, or any sex store for that matter. The woman at the counter, Kristy, was very helpful and very pretty!! She made me feel comfortable. She even suggested a particular flavor of lube I was looking for. Very cool first time experience. If you ever come visit, she the one with the dreamy eyes!! Lol Trust me, if you look in her eyes, they will hypnotize you!! You have been warned!! Lol Overall, great place...great customer service!!

Kirstie was extremely helpful. She was beyond nice and knowledgeable about products and was very professional with other customers in the store. She also didn’t hover and kept a positive attitude the entire home.

I always feel comfortable coming here. They’re so knowledgeable and really take the time to make sure I understand the product.

Kirstie was amazing! Her professionalism and cool calm demeanor made my experience extremely comfortable worth the visit

If you are looking for a wide selection this store is a must go to. I’m only here for vacation and needed things for bachelorette and ended up buying others things for myself also. Samantha is friendly and extremely helpful with all the questions I asked!!

Amazing place. Always getting incense from here and Kirstie is an amazing saleslady. 10/10 would shop again

K is awesome! She helped me pick out stuff and is super knowledgeable and friendly!!

Monday is awesome! Very helpful and pleasant to speak to making that awkward feeling of being in a sex shop a lot fun and enjoyable!

Store was clean, well lit, and welcoming. Came in with a fifty dollar budget and ended up spending ninety due to Kirsties awesome customer service. Definitely will be back and highly recommend this location due to the overwhelming help from staff.

Good place，Kirstie helps us a lot. Definitely will come back again！

Samantha was very helpful. Great experience. Go here for all your adult needs

Shawna was AWESOME! she helped me so much and was very sweet! Got lots of goodies I can’t wait to try!

Kirstie was extremely helpful and extremely non-judgemental! Such an amazing, helpful person ️. Shop is clean and organized, and they always assure the people that come in are of legal age which is so nice

Kirstie is awesome! Makes everything so easy to find & understand

Kirstie was so awesome!!! She made this experience fun! Also super informative about her merchandise. Found what we needed for a bachelorette party.

Mandy was great awesome place to shop find everything that you need for you and that special person in your life five stars!!!

Shawna helped us find everything we needed and made us feel super comfortable and made everything easy!

Good selection and very clean! Whoever was working on 12/22/18 in the afternoon needs to be retrained on being attentive to customers. Walked around for an hour and wasn’t approached once! Not a good way to sell products if you don’t talk to the customers or don’t even know what your customers are coming in for.

Monday is always AMAZING. Very helpful and chill.

Kirstie was flawless in my experience there. She was very welcoming and was able to help with any of my inquiries. Between the light hearted music in the store and her ability to ease any fears while passing no judgement is enough to come back. Thank you Kirstie, I appreciate your help tonight.

Kristi was absolutely amazing she was so very helpful and knows the product. Plus she is easy on the eyes.

Kirstie was very helpful with helping me what i was trying to find exactly what i wanted.

Ammy was awesome. Very detail oriented in explaining everything I was looking for .Thanks!

Shawna was amazing with helping me purchase my first toy!

Samantha was great! Made sure we were able to find everything we wanted!

This has been one of the most stimulating experiences of my life. Kirsty was a marvel.

Monday was fantastic and super helpful. She was very helpful with my shopping experience. Kudos Monday!!!!!!

Kirstie was awesome, helpful and very attentive. She has the type of personality thats very welcoming.

I visited Condom Sense yesterday and not only does the store have a variety of cool things, what really stood out and that I remember is the employees that were working there that night. Krissie was so knowledgeable and helpful and made me feel at ease right upon entering the store. She really made sure she understood what I was looking for with a type of empathy I have not seen in a long time. That was probably some of the best top of the line cuetomer service I have seen in years and I am in the service industry. It left such an impression on me i felt compelled to fill this out and will recommend this place to many people due to the wide variety of neat things but more importantly to understanding and caring from Krissie there. Even the co-worker she was training that night exibited similiar traits and already shows great potential because of her product knowledge and the way she listened. Both these women belong in management because they understand the fundamentals of what customer service is all about and know how to get one to be a customer for life. I will definetely recommend this place. 5 stars all the way. Thank You for a great experience because i was a little nervous walking in!!ps - sorry about rhe 1 star. If i could it would be 7 stars!!!

Lied about defective product returns.Third defective product we have bought from this store. After the first 2 products failed to charge in less than 30 days, 2 different associates advised us to hang on to packaging and receipts. Bought product on February 4th. Held charge for less than 5 minutes. Charged overnight, died after 90 seconds. New associate and manager would not exchange. I had receipt and all packaging material. The rate of failure is too high not to have at least an exchange policy in place, but if not, why lie about it?

Kirsty was extremely helpful and professional and made a what could have been an awkward experience very easy and straight forward!

Samantha is THE freaking beeneez!!!! And her music choices are enhancing my shipping experience lol... Ill def be coming back to shop and jam with Samantha.

Maddy was great and helped me find just what I wanted!

Go see Monday, she is the best very Knowledgeable and has very good customer service!

Kristie is the best, very helpful and great personally, will definitely come back

Kristie was great & very helpful. Need more like her!

Kirstie was awesome! Thank you so much for helping out!

Store was nice! Kirstie was helpful

Monday, was very helpful as she directed me on how to make a wise purchase

Called the one off 75 and they said they had the sash we needed when we showed up 20 mins later they apparently didn’t even look when I called and asked. We called this location and she was 10x more polite and even put the sash by the register for us ! Much better service and attitude !!!

Evelyn was great and very attentive and helpful!!

ZERO STARS!! I purchased an item from the manager of this store while she was working at the Preston location. She opened the item to show it to me. She clicked a button to show me how it powers on... it did nothing. She said the battery was dead and that it needed to be charged. I purchased the item, took it home and plugged it in. The red light that is suppposed to go off after about 70 minutes indicating the item is charged.. never went off. And the device would never turn on. I called this location to speak with her and she was not there. I explained everything to the lady who answered the phone and she said that really sucks. All i can tell you to do is contact the manufacturer. YOUR STAFF OPENED THE ITEM!!!! THEY TESTED IT FIRST AND SAW IT DIDNT WORK... so NOW I purchased this $100 item and I have to wait who knows how long and pay shipping and handling and stuff to go through the waranty instead of yall just doing the right thing and swapping it for one that works. I am SO disappointed.

Monday was fantastic! Super helpful and knowledgeable.

Shawna was amazing and helped me feel comfortable with my purchase

Hannah was awesome! Very helpful!!

Shawna was the best we ever had!!

Neat stuff. Hannah is smart.

They know their stuff and they are helpful in anyway they can. The individuals Ive worked with know exactly when to make suggestions and when to let me browse. A wonderful experience!

Samantha is awesome and friendly when checking out

The service was amazing very helpful

Shawna was helpful and the prices are great !

Samantha was very helpful and friendly

Kirsty was super nice!!

Arnulfo was so helpful & quick

Great customer service with Shawna

Pleasant service with great help without asking. Very clean and well set up. I will shop there again!!!

Great store great customer service

My boyfriend and I went in there yesterday, we were looking for vibrating panties. The store clearly says can not take product out of box. So we bought a $60 pair and it said it didnt come with batteries so we also bought those as well. Come to find out after buying it, it did come with batteries. On top of that it didnt work! I asked if we could get a refund for the product that was a did and there response was you should have tested before you bought it and left the store. But everything was final sale. So even after buying it we still wouldnt have been able to return it!!! I will never go to this location again.

Shawna was awesome and helpful!!

The people who work here are always so funny and helpful. Ive learned more about sex here than I did in sex ED

Great service from Shawna!!

They have hand sanitizer i can use

Samantha is great

Its a sex store. Awesom

Great