I stayed at the resort for almost 3 months related to a business project in the area. Super easy freeway access. Staff was great. Despite Covid complications they were always willing to accommodate my needs and requests. Nice to have a golf course on premises that you can walk to you. Can’t wait to return for some relaxation.

Looking forward to our next Vacation here.Corona has everyone scared ar home. So we had a nice time here with minimal people around. Stayed in a Villa Suite and it was fabulous.On site restaurant closed. Gift shop closed. Golf open.Bar selection for food was not awesome.Pizza was it.Rustlers Rooste up the hill was open, worth the walk and view of City.Grand resort was clean, front desk was nice and helpful.Would have loved to see Resort in full order.

This is an amazing spot for the family. A lot to do at the water park. Lots of local restaurants in the area. We did get stuck in the elevator so take the stairs

Amazing adventure! The king suite room was plenty big enough for us and the kids. The room was also beautiful with a spectacular view of the fountain. The AC was cold and we had everything we needed. The staff was friendly and courteous. The pools are a refreshing treat and are open until 10pm. The Oasis water park was incredibly fun and not overcrowded. The wave pool was all of our favorite! An affordable staycation which we will DEFINITELY be doing again!!!

Prices are high for such dated rooms however I have loved this place for half of my life. My two younger sisters worked here for Bill in the spa as well. The staff is so nice and I love the amenities. During such a hard year, I am thankful to have them so close for such a great time! And Ill continue to come!

Great place for families and so much to do! I recommend taking the van to Rustlers Roost. Great food and atmosphere. The van runs every 15 minutes! The slides, Lazy River and the Wave pool are so much fun!!

Our first staycation over Labor Day and it was very lovely! Stayed at this resort several times for weddings and an overnight stay and it has so many good memories for our family ️

My kids, ages 2, 5, and 7, had a blast at the water park. It was not crowded when we went in the middle of July, during covid. All staff had facemasks, and most of the guests were very courteous. The villa we stayed in was roomy and comfortable. Hope to come back someday and experience the golf, and my wife would love to take some time at the resort spa. Highly recommend staying here.

Don’t stay here during COVID. No rate reduction even though there are way few services being offered, including restaurants not being open, no maid service, restricted menus at the water park (but not told to you until you get there...ie. Online menus aren’t updated accordingly). We asked for housekeeping to drop some towels off, no response and not done. We had a spill in the room, asked for cleaning supplies, none delivered. Let’s just say: no way will we be paying $2k for 3 days here ever again.

Perfect place to bring your business meetings. Large rooms to hold meetings, great place for the family during the day and evenings. Saw two separate weddings and looked very impressive with the facilities.

We planned a family weekend getaway. We were so excited to swim and relax. Once we got there our room smelt like smoke. It was so bad! I have three kids and they could not stand to be in the room. We walked down to the water park and tried to make to best of it. It was packed with people. We had to wait in a huge line to just get into the lazy river. My kids were so disappointed. They asked us to leave. We didnt even stay the night. Such a waste of money! I definitely do NOT recommend staying at the Arizona Grand.

The views are amazing. The grounds are actually well kept. But the rooms really lack a lot for the price they charge. theyre a little weird with their resort fees as well they dont ever tell you about him you just have to pay them once you arrive. The room quality really isnt of the price range if you ask me. But I did like the layout, the water, and the friendliness was good.

Positive: Amenities Negative: Donâ€t clean the rooms everyday

Positive: The waterpark Negative: No complaints

I was excited to stay at this resort but was quickly disappointed. I found a bottle cap on the floor which means the floor wasnt cleaned well. Then the toilet was very dirty. The killer was the comforter had spots of blood on it. The wall had some splats of who knows what sticking off of it next to the bed. I was so grossed out...

Out of the resorts I’ve stayed in this was the most dated, lazy version of an “upgraded suite”. For $350 for the night we got a view of the sub par “water park” that closes 2 hours after check in which leaves you with the equivalent to an apartment complex pool/hot tub as the only option. We got into the “suite” and had a shower that barely fit in the bathroom, decor that hasn’t been touched since the 90’s and had damage to all the cabinets in the room (to the point where I almost took pictures to send to management so we wouldn’t be charged an additional fee). The floors in the room were so filthy I refused to even walk around the room barefoot. This place is a joke. “The Princess” in Scottsdale (or ever the other location of this chain) had a better water park and the rooms were exponentially cleaner and well put together. I truly would not have been upset if the price has reflected the quality of the hotel but the prices at this establishment are equivalent to highway robbery considering what you actually get.

We thoroughly enjoyed our stay. Other than not many dining options open due to Covid, we enjoyed the water park, the pools, and the atmosphere (which was family oriented and relaxed)

Awesome resort and awesome water park. Staff was very friendly and helpful. Clean room, clean water park and great place to bring the family/kids.

JUST NO. If this review meets just one person it will be worth it. Ive stayed at motel 6 nicer than this supposed 5 star Resort. Dated is one thing. It may have been 5 star 30 years ago. First of all getting into the bathroom. If youre more than 6 and 200lbs good luck. You have to contort your body just to fit in and close the door. The king bed was horrible, it had 2 pads on top of the mattress just to try to mask the age. There wasnt even a fitted sheet. I had to pull the sheets back into place several times along with the pads because it was so uncomfortable I kept tossing and turning. The pillows were so thin you are going to need at least 2. If anyone thinks they can sleep on that hide-a-bed GOOD LUCK. As for the water park, its open to the public NOT just Hotel patrons. So dont expect much. Please take youre well earned $$ and spend it somewhere worth it. For almost $300 a night. This place is a complete rip off.

When I checked in the agent was not warm or welcoming. I had to look again and make sure this was a resort because check in was very disappointing. When I asked for someone to take our luggage to the room so we can go eat. She looked at me like I was crazy and said, we arent doing that. Like I should of known. We went swimming right when we got to the room. That was amazing. when we got back to the room from dinner there was noooo parking. Parking was horrible. Our room smelt like weed they sent security up and one of them said he couldnt smell it. The other one thought the other was crazy lol i have a newborn and a 1 year old and this was a big problem for us then the tub and sink were clogged I wish a manager or someone reached out to me. But no one did.

This place is beautiful and just so serene. We love going on walks when were there. There is so many little hidden jems throughout the property. The kids love climbing the stairs to the roof tops to look at all the amazing views. Oasis Water Park is always a grand time as well. Love this place!

Ok so this hotel is just meh, we stayed this last weekend and my son is 9 so he loved the pool and the slides..But arriving to our room it smelled moldy, and damp but it was a nice room right on the golf course, and we got to check in Early..My biggest complaint is they dont have servers at the pool and Everything was SOOO expensive!! So you have to walk to the bar area just to order food, which is a great work out but its a little inconvenient and the halls were really loud at night, the front desk should let people know that there is a noise ordinance...That being said we LOVED Lester at the pool bar who made the best skinny girl margaritas and my son loved the slides and lazy river, but the chairs at the pool are super cheap and they only have pool servers for the people who reserve the cabanas.

It was a ton of fun but left some room for improvement.Pros: beautiful resort, fun in the water, plenty of shade but not too much, really felt like we were out of state!Cons: no water slides for kids! The small splash area for kids was pretty bland. And the big pools didnt have a shallow step for kids to play on. In fact there was hardly any steps in the pools. The menus were very overpriced! And parking was awful. Very little parking near the rooms, its mostly by the resort lobby and no Bell hop carts to help with luggage, which is tough for moms with multiple kids. And the beds dont have fitted sheets, which is just weird but the worst part is sleeping on a used mattress which is just gross.Overall, we still had a blast but we probably wouldnt return for overnight stays.

Positive: great customer service Negative: i didnt have a microwave in my room.

We loved every minute and appreciate the kindness and smiles from everyone. Special thanks to Brandon for helping us move rooms :) We loved the rooms, the water park and the beautiful grounds. Thank you for helping our family have a great staycation!

Started out great until we found a hypodermic needle hidden on top of bottom mattress under the bed skirt. Spoke to Manager they were nice also was Security when we had to change rooms at 11:30 pm. They should have given us at least one night back. This also means bed skirts are not cleaned during covid.

This is a great place to stay. Lots to do in the area, rooms are nice and amenities are fantastic. Water area, golf, dining and lots to do near by. Casino, malls, dining, golf, sports events.

Positive: The water resort and the big roo Negative: Clean the hotel pools

Love it here. The resort is fun the food around area like Rustler Roost is awesome

Good from afar but not as impressive as it seems. I was surprised at the lack of room cleanliness. It may have been because I checked in about an hour after regular checkout time, but my room was quite dirty - there were long hairs on the table, a chair, and in the shower; there was also garbage around/under the beds. The beds were mediocre in terms of comfort, though the bedding was fine. The foot of the bed in front of the TV was basically destroyed as it had clearly been used as a seat.The water amenities were rather disappointing. The pools closed at 10 (enforced) which seemed 2-3 hours too early. Only one of the hot tubs on the lower pool of Camel Back was hot and had an easy to find button to turn on the jets. The water park was closed as well (opens Feb 1, a week after my stay).The meeting/banquet rooms were fairly dated and contained very few working outlets (none in the floor worked and one on the wall was completely painted over).The golf course looked well watered. The athletic club seemed to have a pretty good selection of equipment and rec areas including a lap pool, racquetball court, and studio.

I posted previously and wanted to let everyone know. It was confirmed I contracted bed bugs from staying here. I have reached out to management and they said they will look into this as soon as possible and hopefully compensate me! I will post again to let everyone know if they actually did it! I wouldnt recommend staying unless you want bed bugs!!

Negative: Check in/ out time vs water park open times

This one has a fun layout.. it seems to have this grand opening that rarely gets used.. beautiful stairs non the less.. They added multiple places for events over the years.. The sky rooms are a nice touch to a open court yard with bridges fountains. They finally took down the moving tent and built a more permanent structure across the street. The water park here is one of the biggest in Phoenix...It has a Lazy river and nice paths with bridges that wonder around.. hey do some fun parties out there some times. There are couple other pools that are more convenient tucked between the buildings. Some of the best foods comes out of that kitchen for events.

Hi, I just want everyone to know that The Arizona grand is phenomenal! Crystal at the front desk really made our stay! Her hospitality is top notch. I would recommend anyone to stay here! Just make sure Crystal is working that weekend because I promise you that she will make your experience 10 times better. She is the definition of customer service. Honestly she gets the job done and anyone would be lucky to call her an employee, colleague, superior. The Arizona Grand and Crystal are truly exceptional.

First time here and a friend recommended it. Lazy river was slow enough for me to hold my 1 year old and float. Wave pool is big and the water slides were great. The water park area closes a little early, but the resort has many other pools that are open until 10pm.

Was really nice resort. Pools were great and service was great. Upgraded our room for our anniversary. Really enjoyed the stay.

We love The Arizona Grand Spa and Resort...Thanks Nike TOC... Phoenix Bubble session 2...The entire place was Beautiful and Transporting for our visit .We will definitely be back...see you soon...Shy

We didnt have to drive far but it definitely felt like a getaway. Was a wonderful staycation. The check in staff was awesome, especially Destiny. The cleaning crew were super friendly. All in all a great experience.

Exceptional service! We stayed here over the weekend for my sisters birthday, and we couldnt be happier. We will definitely be back!

A return to where my adventures in Hospitality & Tourism began and it has improved.. The surrounding area has fallen off but this place is paradasaic. checkin was a breeze.. bell staff was excellent..

Positive: We love coming here for our mini staycations. We love the lazy river and the rooms are so clean and roomy. Beds extremely comfortable.

Loved it! The suite was clean, big, and well stocked. Staff was wonderful

We understand COVID is a challenge; however, we also expect that a hotel loosen restrictions to meet County and State guidelines. There were way to many restrictions at this hotel. Indoor dining was not permitted. The Oasis was closed on a day we planned to go. I was handed a flyer with a laundry list of dos and donts the size of which would make landmines blush. Any argument that we shouldve checked the website would be odd considering the phone hold music makes it sound as if they are completely open and the state and local guidelines are more relaxed than the hotel itself.Open the hotel. Manage distancing measures. Its not that difficult. Unfortunately, were over-paying at this point and will never be back.

Great resort has its own water park

Loved it!! We had a blast! Stayed in a villa and it was perfect. Only small thing about the villa we stayed in, was it didnt have any cooking utensils or pots and pans. Will definitely go again!!

One of the most beautiful resorts Ive ever stayed in. The bed was so cozy I feel right to sleep and slept the entire night. I felt so well rested the next morning. The only complaint I have is the cost of food. It was $20 a plate for breakfast and I wouldve liked an option to include breakfast in the room fee. However, the breakfast was very delicious.

My wife and I stayed here for two nights and it was very relaxing. Although this place has been renovated and is a beautiful property, there are very small things that show the resorts age. But the positives: the drive around the property made my wife actually wow, it is beautiful! Room service was faster than expected, and theyve got awesome amenities!

Positive: Room was completely dirty stains on sheet wall crude on shower floor cigarette butts all over balcony Negative: Same as above

Great weekend! The water park is awesome! Plenty of places to play and have fun! Then wind down in the lazy river and relax!

Sorry I didnt take pictures while inside the waterpark. I met my stepdaughter and her friends here. A nice place to relax. It was actually on the same level as some major waterparks. They have a lazy FUN river...water slides... cabanas...open wave pool...a bar...concessions...lounge chairs....and cooling areas. I dont know what the hotel looks like on the inside. But, they do have plenty of parking.

Very fun, great service. Booked 5 rooms and they put us all close to each other and close to the water park. Kids had a blast

Great resort! Enjoyed the water park and room! Easily planning next stay! Thanks AGRS for a great time!

Epic stay! Awesome waterpark. Have to bring the kids!

Very nice place, comfy beds and large suites. Prices are good, food at bar lounge is above average and reasonable. Staff is accommodating, but I had a situational error when checking out. Corrected, but left me wondering if it was the norm. Give it array if you are looking for something different than the large chain hotels. I’ll be back again for business.

People were very nice that worked there, beds were so comfortable, a microwave would have been nice, with having to buy there food at Park, and prices high, leftovers could have been heated for later and been eaten the next day. I would come back, plan differently with some things. Great place though.

Wanted to love it more, especially for the price we paid. But it just seemed a little run down and the first room we were in we found dog hair all over the foot of the mattress and a red stain on the carpet that looked like a fruit punch spill. The customer service was nice and they were very kind and helpful. Just not the luxury I was looking for.

Had a blast! Lazy river was amazing and so were the fireworks! Would love to go back.

Competitive prices with Las Vegas. $60 Daily resort fee on top of a $300 then taxes. All so you could enjoy a crowded water park. Granted those who can afford a cabana for $400 a day will receive 4 complementary bottles of water....Dasani I believe. Overall, they have the market locked down so good for them but ....too rich for my blood

I was able to have a lot of fun at the water park and they have very nice hotel rooms.

Great place to stay if the room rates are right. Take advantage of it now in the off season.

Positive: Lovely, roomy, clean room. And the bed was soooo comfy! Negative: No

Love the scenery of this place! The rooms were very spacious and clean.

My family had a great time and experience. We will go back again :)

Positive: The hotel room was big but not as clean as I would like Negative: There was a lot of property clean up needed

Super nice stay. I would definitely come back. Higly recommend.

Pretty neat place. Lots of vegitation growing everywhere and just a mammothly huge place with a cool waterpark

This place was next level nice. I cant believe the things this place has, like a water park, gold course and beautiful women. LoL!

We really had a great time! The staff was friendly and professional, the executive suite was perfect what we needed. No complaints. Only wish they had a cafe in operation with great coffee .

Great drinks, love the wave pool, which I didnt take pics, family had a great time during our staycation and it was great having late checkout until 4pm

Probably the best place to stay that I have ever encountered—and I stay at a lot of hotels. the hotel check in staff was so nice and helpful, they let us check in early. then the water park staff were all super nice, the hotel room was beautiful and very close to the pool and waterpark. it was really helpful that they have a no-contact check out process through text. the waterpark itself and the surrounding areas were absolutely gorgeous. the pool was perfect for night swimming as well and I will for sure be staying here every time I visit. thank you for an amazing experience!

The property is dated and needs renovating. Our room was orderly, but it really wasnt very clean. The air conditioner didnt cool properly which made the nights uncomfortable. The staff addressed the issue quickly, though. Nothing in the hotel except the water park was open, so were not able to comment on anything else. We were hoping to love the resort, but unfortunately we did not...

The room had a terrible smell.The bedroom had a stain on the carpet (red). the all over room was okay and the bed was very comfortable, although the front desk was reliable and was willing to accommodate us!I’ll likely not be returningDue to the rates being a fair price the guest appear to be trashy, all we could smell were cigarettes.Having small children we felt uncomfortable in an environment that caters to lower class

This place is super awesome! Great views! Great pools! And even better customer service!

Arizona’s worst water park. The life guard staff are very rude and the pools, slides and river are overcrowded. Several parents waited in long lines just to be told they didn’t meet the height requirement, which depends on what the lifeguard feels like. One lifeguard made a comment about a little boy with autism being retarded. George the manager is very rude as well. Save your money and go anywhere but here as there are much nicer water parks with friendlier staff all throughout Arizona. We stayed an hour and left. Hands down the WORST water park in Arizona.

Water park is great fun for kids, only open until 5 or 6, however there are 6 other pools open until 10pm. Not impressed with the room we had. Pictures online were different. Also no mini bar or radio like stated online. Maybe COVID issue? Called to front desk and they would not deliver any items to room, we had to walk down there. There are shuttles that take you to other places in resort, just have to wait for them, so that is nice. Parking is a little sparce but there are loading and unloading spots near rooms. Our room location was nice, right by Water park, pool and loading/unloading area, so that was a plus. Overall a bit pricey for what you get. Hope this helps!

Nice place to go with the family and friends to have fun live life lifes truly really too short go have some great fun boys and girls ladies and gentlemen

We bought a day pass here. We are a family of 4 so it came out better to rent the cabana. Kids had a blast! My son has autism and he was brave enough to ride the big slide twice. The first time he was afraid and didnt keep his hands across his chest so Mr. Perfectionist HAD to do it twice because itIST be correct lol.

Very nice rooms and helpful staff. The water park and various pools were awesome. Only knock is that food and beverages were criminally expensive - think stadium prices.

This was an awesome course to play at. The guys in the pro shop were super nice and the course is well maintained considering the Arizona heat.

Awesome water park resort in Phoenix!Location: This massive outdoor water park is located at The Arizona Grand Resort and Spa. Its located right off Baseline and the 10 freeway. Its literally to the west of the Mill Mall.Water Park Attractions: This place has a large wave pool area for kids. The waves are small and safe size waves for little kiddos to enjoy. They have 3 big water slides for kids and adults to enjoy. They have a little kiddy pool and splash pad too. They also have an awesome lazy river.Cost: It cost us $142 for 2 adults and 1 kid. The all you can eat buffet is not really all you can eat. They charge $20 per adult and $12 for kid for the buffet but you only get 1 plate. You cant get more food after 1 plate. We ended up buying 12 chicken wings, 1 chicken tenders, and 1 smoothie and it costs $43.Things To I Did NOT Like: Dont call it all you can eat buffet! Its not a buffet if you cant eat all you can eat.Overall, I really liked this resort because of the water park. It wasnt crowded or dirty. It was way cleaner than Sun Splash and way less crowded.

Large facility great for meetings and conferences with a smart layout. Rooms are subpar: phone doesn’t work, TV remote batteries dead, AC filter doesn’t appear to have been changed in a long time (maybe that’s why I have had asthma flare ups every single time I go into the room), and my room happens to look out on a service road/garbage area so the sound of bottles being dumped and trucks backing in late night & early morning is routine.Staff is nice and accommodating. Food is so-so: I’ve had better and I’ve had worse.All around a nice place to visit and to use for the day but in my case I’d have rather stayed elsewhere so I’d not have been utterly exhausted each day courtesy of overnight maintenance work noise and whatever persistent allergens that indicate a need for cleaning.

First time visiting we decided to Pay for early check in and got two enjoy two days at the water park.totally worth paying it. My kids really enjoyed it. Thank you!

Positive: Location Negative: For the price I paid this felt more like a 3-star hotel. I was very disappointed, as the room I was given looked and smelled nothing like I was anticipating from the way it was presented online. The room was outdated, the pool smelled weird, not worth it.

Such a Beautiful Hotel, always a pleasure to visit.

My family will be returning next year!! We came in from Michigan. My children are 16, 11 and 6 and they all LOVED the water park my husband and I had a blast in the lazy river and the HUGE water slides! Considering the pandemic we are going through we knew going in that certain things would not be open and we were prepared for that. We look forward to next year in hopes that the spa and fitness center can be open. Thank you for great experience. Side note you have to try Rustlers Roost!! AMAZING food, awesome views and fun atmosphere.

Best staycation we ever had. Something for everyone. Husbands favorite golf course, kids loved the water park and movie night. The spa was just ok ... Ive been to better.

For 330 bucks a night I thought the tubs would be a lot nicer Like in vegas It was for equivalent to an mediocre apartment complex. And in about 10 years itll probably turn into an apartment complex unless they remodel the whole place And check in was 4pm so you barely had any time to use the park. And even when the manager sees me and my wife were disappointed the guy has the odasity to question my religious exception for not wearing a mask and makes me actually show him the screenshot from the hotels actual website showing the religious exemption. Ruined my 1st year marriage anniversary and my wife hates me now

Great place, perfect for families and big groups.

Positive: Family friendly. The water park was nice and kept clean. Also having a pool located near the room with a secluded more private area was nice. â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸

Currently 12:30am and I have never been to a hotel so out of control. 30 people in the room next door, fights on the patio outside our room. Tried calling any number to report and all numbers busy. First of 4 nights...will be leaving in the morning.

Beautiful! Nice rooms, the pools are open later and earlier than the Oasis. Clean, nice rooms.

Beautiful resort, fun swim park, great hospitality from all the staff. Wonderful visit!

Fabulous place to stay! Family friendly, and fun for everyone! Enjoy a spa day, golfing, or playing in the water park! The rooms are comfortable, with cable, and a stocked mini bar! Great for a staycation, or trip out of town! Everything you need in one place!

Great place to stay if you like getting Bit up by bed bugs!

Positive: Everything about the resort was lovely. Negative: This hotel is awesome. 4 wristbands and a room included. The oasis water park is AWESOME!

Great atmosphere wonderful place friendly staff what a great getaway

The hotel appears to be ready for renovations. The room was well-worn. It is time to replace the doors in the mini kitchen and they appear to have screwed shut non-working drawers and taken the control knob off the fridge so it could not be adjusted to be adequately cold. They have primer painted over dings and scratches and peeling paint which does not hide them very well. It is clear that furniture is not moved when housekeeping vacuums as we found sunflower seeds shells someone had spit on the floor. There are rust spots in the shower. Linens are minimal - 3 flat sheets on an uncovered cotton duvet. A/C was occasionally not adequate. Trash cans need to be provided outside rooms since there is no housekeeping available. Empty fountains and flower pots make the place seem not fully open. Pools were not cleaned in the morning. My son swam with plastic cups, dead bugs and leaves. At the water park, wrist band colors are not changed daily so I suspect that local folks who purchase water park passes are reusing them to get in resulting in perhaps higher occupancy then the resort may be aware of with daily wrist band totals. Since people put on their own wrist bands it would be easy to make them loose enough to take on and off so that local folks can come at will. The water park was so crowded on the weekend that people were shoulder to shoulder in the lazy river and wave pool and hotel parking lots were completely filled with Arizona plates. I cant imagine that that allows for any social distancing at that capacity. Towels and cups were never collected and there was trash and cups lining the lazy river. Worst of all, on Friday some creature had obviously died near the bridge over the lazy river and for the rest of the weekend there was a terrible stench every time we went under it. Chairs need to be replaced. They were covered in black scuff marks and discolored from the sun and many had broken straps. There is also very little attention paid to people bringing in outside alcohol with folks even using their own insulated cups to drink all day resulting in some rather drunk people by the afternoon. The only food service open is a bar at the water park serving $13 cocktails or $9.50 beer and the food is burgers and nachos and closed at 5pm on weekdays. Would not recommend staying here, especially not with children.

Called multiple times to speak with someone for help. The phone number they give has wrong information on the resort, spa and water park. If you show up and they give different prices and deals than you see online or when you call and can’t reach an actual person don’t be surprised. I planned a whole trip and day around the activities and once I got there found out it was going to be an extra $200 over budget not including the money I was planning to spend on food, drinks and spa treatments. If I called and spoke to someone this might not have happened I left 2 voicemails no one got back to me and the information is wrong so the plans had to be canceled all together this was something I tried planning for 4 days in advance for a significant others birthday. Very disappointing.

Im writing a review on the customer experience I experienced and not on an actual stay.Even during this pandemic, I was pleased to have amazing customer service. Though I chose not to stay at the resort at this time due personal reasons, Im really hoping I can someday soon!

What can you say positive about a resort hotel that has such poor security that when you are molested on their property and you even file a police report no one from the hotel or it’s parent company attempts to contact you... even after you tell the front desk manager as you exit to fly home? That’s right and when you are told they’re not sure they have security cameras near elevators to have captured the event but that the head of security would contact you .. and doesn’t! I would never suggest that this hotel is safe considering how lax they were about a recent event that occurred to my daughter I paid to lodge her in a better quality hotel on her way back from Phoenix to NYC. And selected it fir its size and rating thinking it was a high quality establishment. Not done with this. The police report is ready