I love the Michaels stores. But this one seemed to not have a holiday atmosphere. Maybe its the pandemic, but I had this feeling that I was in a store, in which this was a self-help warehouse. 1 employee greeted me when I came in, but it was downhill from there. Melancholy is the word that comes to mind, to this customer. Now, the good news is that I found what I needed!
Congratulations. After 4 years of shopping, Michaels has managed to provide the worst shopping experience. (1) When I entered, an employee said I could shop online in my car since I entered w/o a mask. I accidently left mine at home. They sell masks at the front counter AND provide ones for free. Rather than try to make a sale or assist, I was told to leave. (2) After being given a mask: I shop for Professional 3 paint. Michaels policy is that an associate needs to be present while you shop. The lady tapped her foot while I shopped for four colors. Four. She then grabbed all the paints and said shell hold them at the counter. I decided to purchase them and continue shopping. (3) I make a few selections on paint brushes, and place them in the shopping basket. Another employee looks at me and subliminally accuses me of stealing. I literally just made a purchase and went back to continue shopping so I could make another purchase. I respond that Im not going to steal. (4) She turns to another employee directly behind me and says rude things. I turn to her and asks if I offended her, and if so, to please talk to me. She then lies and said she was talking about another customer. (5) If that was true, employees should not be bashing customers. Congratulations. Four years of shopping. I have spent more money at that location than any other art store combined. You have succeeded in providing the worst shopping experience. Only ONE associate was nice. Shes the reason for the second star.
This store is quite large! A helpful employee directed me to what I needed. Grabbed some halloween miniatures, and some clay to make pumpkins. Only reason I cant give 5 stars is due to the high prices at Michaels. Other than that, this store is fantastic!
Great selection. However they could stand to spend a little extra time merchandising the shelves properly in many areas. Some sections were chaos. Good experience overall though.
The staff here is the best. Always extra friendly, even when customers are being ridiculous to the folks trying to help them. Always smiling
Pleasant professional staff, display of good different, atmosphere cloudy
It is the only craft store inner city on the north side.they always have great coupons too!
Nice place couldnt believe models were 30.00 buck kinda pricey
It was very warm in there today. The staff was nice and friendly.
The cashier short changed me by over $10 and all because she was distracted and not focused on her customer, either that or she was deliberately trying to steal money from me. I had a witness and when I kindly brought it to her attention she immediately started raising her voice at me. Then she tries to dismiss me by saying she cant open the register. Then she tries to dismiss me by saying the only way I can prove Im right is if she counts the register which I told her to go right ahead. Finally the manager shows up and shes just as dismissive, saying theyre very tired. Ive been in customer service my whole life and have worked even longer hours than usual during the pandemic due to being deemed essential so while I can empathize to an extent ultimately their handling of this matter was entirely unprofessional and inadequate. Highly dissatisfied, disappointed and disgusted by this place.
They have a better pen and ink section that HL. They should up their paper game.
It was well layed out and organized. I was super excited to see halloween out this early. Staff was nice and answered all my questions.
The people there are really helpful and there are always deals or coupons you can download.
Great Customer Service and special discount for educators
So much fun. Coupons and discounts and so much fun stuff had not been there in a couple years. Went twice this week.
Great for some craft products but a little expensive. Staff is not very friendly and acts like they are bothered if you ask questions.
Canvas in the apocalypse, something hobby lobby cant even do. Praise Michaels
Needed the dye supplies they had them needed utensils stencils they had them need twine and drying rack they had those too really a one stop craft shop love it
The perfect place for every level of crafter and artist.
Theyre very friendly and helpful! If you need something, theyll let you know if they sell it and send you on a wild goose chase. They always have sales, nice and clean!
Looking for flowers for a grave, too expensive for outdoor use
Michaels is an excellent hobby shop that seems to have he supplies necessary for just about every craft you can think of. They have yarn, paint, wood, leather, paper, fake flowers, scrapbooks, picture frames, models, toys, rocks, vases, science kits, journals, etc. They even have a cosplay material stand! Their supplies also tend to have a nice range of prices, so you can grab entry level equipment or the expensive quality gear.My one complaint is that items are often in more than one isle, but it seems to be due to the blurred lines between craft hobbies. The staff is always friendly and helpful and the checkout lines moves pretty quick. They give teacher discounts and have a loyalty reward program.
I decorate cakes & they have an entire aisle for that. Except there was only one person working the checkout & the line was crazy long & slow so I put my items back & went to Hobby Lobby
Great craft store, awesome variety of craft items! Worth the drive! Fantastic prices
Love shopping here too much.
Always helpful. They usually have everything in stock.
Lots of hobby stuff and flowers but beware of where you select your items pricing can be deceiving. Staff was helpful.
Love this Michaels!! I always have a good experience here. There isnt much in the fabric department, but the art and scrapbooking areas are excellent. The employees are always super helpful. Remember to use your coupons!
I ordered online! The sales mislead you! Order three items get three free! Has to be exact items! Nothing different! I will say, you dont enter coupon call! Customer service is great! They added my coupon!
Angelica was amazing! I called to see if she could check on the selection of Christmas Villages left and she went to check for me and saved them for me until I got there. I was really impressed with her service and willingness to help. She went above and beyond to help and I am very grateful for her service. She was also very friendly and knowledgable about the selection at the store. Thanks so much Angelica!
This is a big store to always feel like they dont have much of anything I need. Even at Christmas time I felt like there was so little that was priced fairly and ended up doing the majority of my shopping at Hobby Lobby.
Everything completely disorganized and no one acknowledge me but only acknowledge my husband. In all, I found what I needed. Just needed to work hard finding it.
Great deal on candles, however after unloading them in my truck I asked the cashier for some hand sanitizer & she said she didnt have any at the register nor did she have any personal hand sanitizer.. Luckily the manager come around the corner & handed me a big bottle of sanitizer. A big thank you to the store manager. Other than that staff was very nice & helpful.
Really nice people, and lots of fun crafts to do.
Good selection and helpful staff.
Best place to get art supplies
Distancing, masks, clean store and polite folks.
Great store for crafts, art, and school projects. Has a much better selection of gems and stones for jewelry making or for whatever then Hobby Lobby does. They are fairly similar in price as most other stores that carry some of the same items but with a bigger and better selection. Since the store itself is not extremely big, you can get in and out pretty quickly if you need to. *Always can find a 40% off coupon online to use in the store and another one prints at the bottom of your receipt for next time.
My wife was making one of her gotta go to Michaels stops.
Well, there were about 45 cars in Michaels today. No one was being distant and hardly anyone had masks in, most that did had them on wrong. Maybe it was the time of day, but I left, too crowded.
Frames and art supplied galore. WONDERFUL!!
I love this location. They just need to have more associates on the floor to help customers or at least a customer help button by the scanners. The scanners are a great idea. They help a lot but the stores need to make sure they are working everyday.
I feel that Michaels has reduced their stock too much, but I can usually find the odds and ends that Im unable to get at other craft stores.
I love this Michaels! Every time I go in I am greeted with a smile. I asked for help finding an item. The lady who helped me didnt just tell me which aisle, she stopped what she was doing and took me directly to what I needed. Always helpful and so friendly! The store is neat and clean, nice wide aisles, just perfect!
The employees are always checking to see if you need help finding something....Great customer Service!!! Everyone needs a raise at the one at 50th & May !!!
The best Michaels Ive been in.
Didn’t have halloween frog ):
The employees were very friendly and helpful.
I loved it. I found what I needed and the check out was fast. The cashier was friendly, and she helped me with their website.
We love going to Michaels! And the free art classes for the kids is fun!
These guys have great sales and selection. And theyre open 7 days a week. I especially like the coupons I get through their app and emails.
Bro I never been to one of these. But I went went both of my sisters and I actually liked everything that was inside the store
I love this store. I always have a pleasant experience when I shop here. They have a wide variety of art and crafting supplies, some higher end stuff that I dont necessarily see all the time in other stores. The sales they run and coupons they provide save me a lot of cash. Their employees are always friendly and happy, but not overbearing. Highly recommend.
Horrible customer service - will always shop Hobby Lobby from now on....There is nothing Michaels has that cant be found at Hobby Lobby. Shop local!
Employees at this location were very helpful in finding what I needed. Love to shop at Michaels.
Its a bit expensive but if youre looking for good quality fine lining markers, this is definitely the place to go
I love michaels usually their prices are way better than hobby lobby and they always have a 40% off coupon plus you can use competitor coupons. Some items are a bit high. You can watch for a sale since they have sales all the time if your wanting a cheaper price on a specific item. This store is decent not the best assortment or choices but im still glad its here since there is not another one close. Its very clean and organized (not the clearance isle though its a mess) love michaels
All I wanted to know is if the felting needles were in stock because it didnt say so online, and they kept me on hold for an hour. I knew they didnt forget about me, because I could hear them checking back into my line. I think I was just being ignored.
Always good selection
This place is awesome! Its clean well organized and the people there are fantastic! Thanks Michaels
Wish they would have had another wheelchair or riding cart as the one they had was in use, but the store was clean and the employees were helpful, helping me find things and even helping save money!
I go in here to buy thumbtacks and other practical items.I loathe all things crafty, and the potpourri/artificial flower crowd likely loathes me in turn.But when you need something basic, its not bad.Staff is generally friendly and helpful, but that varies from employee to employee.
Absolutely love this store! Their Halloween selection is the best! Beats out Hobby Lobby any day all around!
Great place to get art supplies a little pricey but huge selection
Good clean place, you can get about any type of container you want.
I always find what I need for my jewelry products here!
Selection for wax and soap is limited
Its a crafters paradise. I love Michaels.
The place for heat press vinyl, great selections and very nice staff.
This micheals location is one of the best in okc, several michaels have closed over the years and this one had stood with all that! Lots of art supplies and storage supplies for studios, you can find just about everything you need AND use a coupon! (If it’s not on sale,lol) but regardless, it’s worth it to stop by if your in the area, (instead of going to a hobby lobby )
If youre looking for an alternative to Hobby Lobby its ok, I guess. I visited this store late September and you can tell by all of the empty floor space theyre either getting ready for all things Xmas, or cutting back on floor stock. As an amateur artist they do carry a few more paints and other supplies their previously mentioned competition doesnt offer.
Cashier seemed very short, probably because she was the only one ringing people out, couldnt find anybody in the store to help, need more staff
The peoe were really helpful in finding everything i needed.
Best crafts store ever-grwat sales on products i use
As an artist, they always have an item if I run out of supplies. I love they offer coupons on their website
Love Michaels. They are having s sell on most all Summer items. I didnt know that they had kids Summer fun. I bought two water blast guns for my grandsons. We will annihilate their father in the pool tomorrow. This was an add on to the purchase I already made. Michaels has so much more than I ever remembered!
Love Michaels. The staff is so friendly and helpful
Love this Michael’s. Staff is very friendly and helpful. Some items are pricey but I prefer buying some crafts, paints and flowers here.
Great for curbside deliveries.
I hate the parking lot, but love the store!
Went to look for dried flowers and was not sure what would look good in my boyfriends vase at his office. The people at the Michaels u go to on May Ave in Oklahoma City, OK are very friendly and helped me to find some mixed flowers that looked great together. When I put them in the vase, the colors were amazing with the colors in the vase. I called Michaels and spoke to the gal that helped me that very day to thank her for all her help and let her know they looked beautiful plus, my boyfriend loved them.
Man I love craft stores ..... Really, they are awesome
I do a lot of crafts and this is one of my go to places for supplies. The staff changes a lot, and the items are more pricey compared to Hobby Lobby...but, the store is clean, has clear pricing labels most of the time and I love those 50% discount coupons for one regular priced item...
Art and craft supplies have got ridiculously expensive. Michaels definitely goes with this trend. Only reasonable if you use coupons and sales.
Love to come here if you are crafty it has everything you need it ifyou have hobbies or trying to find one this is your place.they also have so many house goods very good quality goods and the staff are so nice and ready to help you find any item in store..
This is a great store! Lots of help for finding what you want! So much stock! Great sales up to 80% off some things! A clean and bright store. I could spend hours there!
Love Michaels they all way has a good sale
Got my Bible here and I love it
Great place to shop, but kinda leaves you wanting more, only product fabrics. I have to usually make a second trip (to a different crafts store) when I come here
Nice interior and decent prices on some things.
It can be a little hard to find what your looking for but they have most everything. They are reasonably priced and always have a sale going on. The staff is very helpful and the store is always clean.
We love to go there and get our crafting supplies. The staff is always helpful and the store is always well organized and clean. They have everything from home decor to calligraphy pens. Need t-shirts for your screen t business, Michaels has it. How about some hemp and stones for some stylish jewelry, Michaels has it. Dont worry about the prices, there is always a coupon on their website! Open seven days a week. Hope you love it like we do. Yay Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels Michaels
Handy supply of major craft and art items. Good selection, though if you need fabric you should go elsewhere. I recommend installing the app for easy coupons.
I was there on 5/9/20 for a few hours. Not only did no one ask if I needed any help finding anything but when I finally found someone she told me to, Look it up online. The whole experience was very disappointing.
Always as mad dash @ Xmas. Bit of a sit still in line but I always seem to get same great cashier. Bad on me not knowing her name. Really great discounts just before & after holidays. Nice bead selection.
Who doesnt love this place?!
Love this store
Michael’s is dreamland for artists and crafty people. They often have discount coupons too.