The children had a blast very clean. The precautions put in place by the staff for COVID19 were above reproach. Staff friendly and energetic.
You just need to sign a waiver and wear a mask. The kids dont need to wear one. The place is big and kids love it
Had a blast and the kids enjoyed every moment! And staff are all friendly. They follow safety procedures really well and the facility is clean in an orderly fashion. And from my experience for the first time great hospitality. Cant find a place like this... great team work. The only thing I wish the climbing section was open for the kids. Hopefully next time.
Workers were very helpful and attentive especially after covid
When I went there we were playing dodgeball and someone was pounding us with balls even after the game was over. And there was a staff member watching and she just ignored it. But other than that we had a great time!
This is a great spot for kids, but the supervisors were doing nothing to keep 6-10 year old children from coming into the toddler designated areas... Nor were they doing anything to enforce the rules to keep little ones from getting overwhelmed by the older children.
So the Hours says closes at 10pm during the week, but lately they are making up their own hours sometimes 7pm other nights 6pm and the other night they closed at 5pm... Unprofessional.
This is a great place for kidsBut review has to do with pricingYoung children pays less yet the older ones pay moreYou have little ones using the wall where you have 3-4 year olds which they should not beOtherwise it should be the same price for all agesThe company really needs to clean the place upFloorsRailingsTables
Had a party recently party host was very attentive. Party host was very hands on. Kept the kids busy. Loved the new obsticle course and the swing. Kids had much to do. All the running around was great. The pizza was good . my son had an amazing birthday. Keep up the good work..i definitely recommend
I Love Skyzone Its always so much fun Glow Night always is enjoyable
Had a ball here! Ive been to a few but this one is the best of all. Staff were so nice they know what their doing and they like their jobs. Normally the kids would get bored once they jumped for a bit, but there was so much to do that i couldnt keep up with them . Rock climbing, trapeze, swings etc. And I wont even start on the Glow Nights ! Amazing!
Every time I go there i have a lot of fun, is the best trampoline park ever been....
I do not know anything about this place; but, my husband and I were picking up a delivery in a tractor trailer and we were blocked in by cars. I went in and asked for help about moving vehicles and the staff and customers were very friendly and helpful. One customer offered to help block highway traffic to help us get out. We are from Louisiana and never been to Connecticut or anywhere up north. The business looked like its fun for kids, birthday parties and such. On what I saw for a few minutes it seems like a very nice place. I want to thank the staff, customers for all their help.Melissa Jones
My kids love it, purchased monthly passes so they can go as often as they want. Perfect for energetic kids!
The park is amazing, there is an activity for everyone in your family.
We held a birthday party here a couple weeks ago. I cannot with good conscience, recommend this place for a party. The management left a lot to be desired. The kids arrived and were told to sit in a busy lobby on some bleachers for 30 minutes with no activities or games. The kids were running around and it was nerve wracking to keep track of them and constantly ask them to sit down and do nothing for a half hour. The birthday party helpers were nice and told me to relax and it would be stress free. So I tried....I wanted nothing more to just relax and enjoy the party. Fast forward 20 minutes and an 8 year old falls off a the monkey and bars and breaks his wrist :( It was painful to watch. They told us that they had no first aid kit and that all they could do was call the paramedics. Two of the parents at the party were doctors and knew how to make a splint. But since there was no first aid kit, this couldnt be accomplished. I dont know who in their right mind would open a trampoline park and not offer first aid. Since we signed waivers, do they just not care? The icing on the cake (no pun intended) happened when they never even bothered to call and follow up with the parents of the child who got the broken wrist. I felt upset by all this. Not worth the $700 I ended up paying for this party. Save your money and go to Pump It up or anywhere else.
Fantastic building. Clean, fun, the food is good and the trampolines are an exciting way to spend the day with friends or family.The only issue would be the lines and amount of people that it can hold. Not cashier lines those usually go by quickly, the lines to play dodgeball or something of the sort. Although they aren’t too bad having 2 of an area wouldn’t be a bad idea, it would help with them amount of people too.The climbing with harnesses are super fun too!The place for babies is also fun and safe for them to play in. It’s adorable seeing a baby jump up and down then laugh.Fantastic place, never disappoints.4.5 stars.
So much fun and a quiet parent zone.
Great place for kids
Fun and exciting place for kids, a lot to do. However we went for a birthday party and it was horrible.. the staff is completely unorganized. They spent the majority of thier time talking amongst themselves instead of watching the kids. They lost complete control of our party, even losing two kids. MANAGEMENT RE-EVALUATE who you hire and put in charge of children! Thank God the parents noticed the two lost/missing kids and found them.
This place is so much fun. Its safe and keeps you entertained for 1 straight hour or more
Had a really fun time today with my friend. Staff was friendly and I had an enjoyable experience!
Its really a gun place to enjoy with friends and family
This review is only based on my experience with the Skyfit class and not the free bouncing time but I love this place. The instructor is awesome and all the employees are really nice.
If I could give 0 stars I would! Skyzone in Norwalk is understaffed and not cooperative at all. My 12 year old daughter was jumped by 3 girls during glow night. That kept bullying her and her friends. They do not have any security or enough staff to the amount of kids they allow in. My daughter could’ve been seriously hurt and other kids have bumps bruises and even left with a bloody lip! I have been trying to contact the general manager for video footage to find out who did this to my daughter and have yet to have any answers 5 days later! If you care about your child’s safety I would not recommend sending your kids here! They have had complaints in the past that I have just been made aware of and have yet to make any changes to allow our kids to be safe. One of the kids tried to tell an employee these girls were bullying them and they said they couldn’t do anything! I also was told that they’ve had problems with these specific girls in the past but have yet to ban them. Our kids just want to have fun all they had to do is kick these girls out and it could’ve prevented injury and being traumatized. The fact that this incident isn’t serious enough to follow up with me is enough said about this company. DO NOT SEND YOUR KIDS HERE!
Its a great place to hangout but I had a bad experience there. I had my birthday party there and I invited a lot of people there. Someone my MOM invited crossed out my name on a happy birthday sign and wrote their name instead. Even though it wasnt that much of a bad thing, I didnt like it as much anymore. Also one guy accidentally hit me in the arm and I sat out for 30 mins.
Today I came here for my friends grand daughters birthday party and it was SO VERY disorganized. We did not have a host for awhile. Just 2 different people who helped for a few minutes and then left. We were then informed that there was an emergency and our host was held up. When we finally got our host she was not to friendly or too apologetic at all. We did not feel welcomed but instead felt rushed. I would not recommend this place for a birthday at all. We watched as other parties were conducted well, after ours. The birthday grandchild came 4 hours away, to total chaos.
Wow, its very great place for kids & parents.
Staff completely inept in Norwalk. Asked for gift cards including socks...i had no idea they were supposed to give me the socks! Got home and was asked where the socks were, its for a bday gift-just got a gift card, no socks, no box nothing. 3 staff members stood staring at their phones while i waited. The place looks fun but the staff needs serious training.
It was fun until my wife told me a skyzone employee hit my kid in the face with a ball when the kids were playing dodge ball. Seriously...your supposed to be supervising the kids...not being a kid.
Definitely one of the best places for your childrens birthday! Lot of fun for the children, food and relax zone for the parents, great stuff and organization. A bit pricey, but still a great place
Nice place, everyone can play and fun
Fun place for children of all places.
Great bouncing for young and old. Big space, foam pit for flips or nose dives, a toddler area for the under four set, plus joust, climbing walls, and dodgeball. Id like to see them open the climbing now, and keep the very young kids out of the general bounce area
I have this place is a paradise for kid
The staff is awesome!!!
Went there yesterday with my granddaughter got sick 15 mins in I was told I could not get a refund left a little disappointed
My daughter friends and family love it.
I had an amazing experience at time zone with a child with whom I was taking care of. Staff was so friendly to the group of children in the birthday party and had high energy to match the kids. Would recommend birthdays in sky zone they are a blast.
Great place. Clean. And so much more stuff than the other skyzones. I love it here.And the staff is so much nicer, and attentive here
This place is great for family friends children. I always have a ton of fun.Staff made it enjoyable as well!Good Job Sky Zone
Awesome staff and fun for all ages!
Good place to have fun with friends and family
It is a fun place, but events can get out of hand. While I was here at a school event, there was a boy from another group making fun of one of my peers. In response, everybody was telling him to stop and to f*** off. He ended up smashing somebodys drink on them. As I was leaving, an older boy (presumably the person that splashed the drink or a companion of his) was waiting at the door with his face hidden, and told his friends, When he comes out, Im gonna punch him in the f***ing face. Good for smaller parties, would not recommend for large events.
Had a blast over here. Prices are very affordable. Felt good to be a kid a again and there is no weight restriction .
I never went there but my kids did tgey said it was big inside and THEY had a lot of fun....
My kids LOVE going to sky zone.
Came in today for the first time I purchased 90 minute open jump for my son, my little brother and myself. After an hour of literally so much fun Our day was ruined by the staffs unprofessionalism we were not informed of certain rules and regulations therefore when one of the staff members saw that I had my cell phone in my hands I was talk to as if I was a child because because apparently youre not allowed to have any object in the trampoline should I have known that from the beginning the experience would have been great and I would have been able to give this place five stars instead when I approached the manager to speak to him instead of being apologetic he was telling me how its not his fault his staff didnt inform us of these regulations. Long story short I will never come back to this place again even though my kids and myself enjoyed it so much because regardless the management will continue to be the same and I do not support anybody who has no respect towards paying customer needless to say its $80 regardless...
Really fun! Employees were respectful and professional and even participated in our dodgeball game which was cool! Got plenty of needed excersize.
Had a great birthday party
Very clean, safe for kids. Crew is good
Great fun - we have had bday parties there and go there throughout the year. Friendly service.
Ive used every sort of coupon for entry, and they never made a big deal out of it - everyone is smiling, helpful, and makes me want to bring my kids again! The people in the climbing area are patient and welcoming even to younger kids
Great exercise and fun
Great people working there. Very friendly and helpful. I would say doing any more than thirty minutes is to much though, I was exhausted afterwards.
Great 7 yr old bday party. very helpful friendly staff
In This Skyzone the workers are super friendly, & Clean. I went this Saturday night with a group of family for my daughter birthday and our night was perfect visiting this location. Im from New York and I will definitely keep going to Norwalk to enjoy a few hours here.
My boys really enjoyed themselves here. We went on a Sunday and it wasnt crowded,so they were able to do all they wanted to do.
This location is way too crowded and not large enough to support the traffic flow that usually comes through there. Somebody was thinking too small when they built this place and now theyre paying for it with fustrated customers. Ive been to this location several times but always end up leaving and going to another location every time.
Great place for kids. they have different events they host for children. I have a teenager and she loves Sky Zone.
Great place to bring kids of all ages.
Close to Brooklyn :) not expensive. Nice vibe. Kids loved it.
Everyone is always nice and my children always has a great time here!
Fun fun fun. Kids love this place.Wish they had more food choices
Great family activities. Especially love the many Rock climbing options.
I love sky zone it is pricey but worth it especially the rock climbing omg so fun and good ️️️
Amazing nice people really fun had a variety of trampoline areas with a balancing belt over a foam pit and a ladder climbing amazing place
Youre never too old to destroy annoying 10 year olds in dodgeball on a trampoline
Associates are kind with children and attentive
Went for a birthday party. The kid had an amazing time and will definitely return for free jump times.
It was the best they have so much cool activities can wait to come back
Many new activities and well organized!
Super fun definetly wanna go again
Love going to glow night workers always keeping an eye on children
Extremely friendly staff. Felt very welcome. Clean top to bottom. Great place to have fun.
Great place to bring kids. I prefer it when its less busy (later at night).
Awesome Place! Fun Everywhere Dodgeball, Tranplenes, basketball, and way more! I love this place!
Awesome place to bring the kids or to jump for adults. Dodgeball is great
Great place for kids to burn energy...love the new ice cream shop
Expensive but the kids love it. Unfortunately this location is excluded from all Groupon deals.
Nice place
Took mi 2.5 years old daughter today, the place is nice but the staff isnt too friendly. Felt a little uncomfortable as I was trying to teach her how to jump.
Clean park and courteous court monitors.
Very recommended for your kids!
The staff are shouting at little kids saying we will kick you out from glow. Parents paid 25 dollars for nothing then.
Its a great place for kids we had a good time
Great place to take your kid!!!
I bought French fries & after I purchased nearly 5 orders of fries n other stuff . They let me know they had no ketchup . Had to throw away all of it . Who eat fries without ketchup.
Staff members were rude af dont send your kids there theyll become lil Westport punks smh
Great for kids. Parents zzzz