I noticed this place had a lot of one, two, and three star reviews, and now I know why!The lady who checked us in was very sweet and polite, however a male and female worker were not. When my husband went with our children to jump he was a little shaky on the obstacle course. The male got really upset with him and treated him disrespectfully. I don’t understand why a father can’t play with his kids without being put down, he also commented on my husbands weight(who is in no way overweight).That’s just wrong!Also, when I kindly asked the female worker about the air, she had a very negative attitude. She came back multiple times to add snippy comments. She starting rolling her eyes at me. I wish management would watch the cameras more closely! It was a very hot place, with very rude workers who criticize adults and kids about everything.This was NOT a very family friendly atmosphere.I would NOT recommend this place!!
Terrible I broke my leg there august 4th 2019 and broke both of my leg bones completly in half the person over the area I was in did nothing but stood there and screamed it took almost an hour for the ems to come and a child jumped in after me when I broke my leg making it worse never got any compensation or anything and now have ptsd of this event and am mortified by trampolines
Amazing place for kids of all ages. Even adults can join in the fun. Great place. Decent price
Very nice place for kids (and not only!) to dispose of extra energy! Clean and fun! This year some jumping is limited, but my daughter has been going each year we are in Myrtle Beach over last 4 years or so.
My grandkids loved it! They cant wait to go back
Its fantastic. We take my toddler there almost every weekend and he loves it. The employees are always nice to him and us.
The pictures do this place more justice than it is. Its an okay place though great if you just buy the membership
Kids loved every aspect of it. great value for money. reasonably priced.
My kids loved it here, however, I was very irritated by how rude the staff was. They acted like we were a bother if we asked them a question and then yelled at us 3 different times for doing something incorrectly. Well, help us out and give us guidance then?Front desk girl was super friendly but that was it.
My son had his 3rd birthday party here! It was amazing! I highly recommend Rockin Jump! Awesome customer service! Awesome Staff! Very clean!
One of the best amusement place in the area! I purchased the 30-day pass for my visiting grandchildren and weve visited there a few times, best purchase Ive done in a while especially since it has been raining! Shotout to one of their staff, Ben, who was helpful and kind to my grandson who has autism and who doesnt always get the rules right away. Ben was patient with him and remembered us during a couple of visits. Thanks Ben!
My daughter got stuck in a pit for like 20 mins trying to get out until finally another customer helped her out thank heavens, with having the workers at the stations i didnt think anything of staying down in food area with their drinks and left over food. I know better now. The kids absolutely loved getting out and doing something fun for a change.
I suggest going to Groupon and buying jump time from there for a good sale. I paid $9 for 90 mins jump time. They do check the temperature of everyone coming in and you cannot enter if you have even a mild fever. And anyone not jumping has to wear a mask at all times.
I love Rocking Jump! This is my go to Trampoline Park when Im in the area
I usually have a great experience when going here. I go once a week, but the last time I had a not so good experience. I emailed them but they never reached out to me. Here’s a copy of the email.I (along with 2 daughters &grandson)come to rockin jump every Wednesday for the buy one get one (also I threw my daughters birthday party here the year before last) I say that to say I’m a loyal customer. Before coming tonight, I checked the site and it said closes at 10pm. I arrived at 7 & paid for myself & my daughter for what I thought was 2 hours . After paying & only after asking did the attendant inform me that rockin jump was closing in a hour. I was surprised bc I was just here the last 2weeks & that was not the case. I asked since it’s buy one get one & y’all are closing in a hour . I should get a hour & my daughter get a hour free (bc my first Wednesday coming THAT was how it was explained to me.. I could pay for a hour and get a hour free or one person jump for a hour & the second person gets a hour free) I was told no. I don’t understand if we were only getting a hour instead of two hours why we were not able to use the buy one get one free? Can you please fix this issue.Sincerely your,A loyal customer
Kids loved this place. A bit pricey but lots of jumping, obstacle course, rock wall, jump and dunk basketball, bouncing dodgeball, fighting pit, and trick bouncing area. All are staffed for safety and even fun for the adults if you can keep up! Plenty of paid options for relaxing while waiting for the kids. Like the massage chairs! Love these!
We came down from Sunset Beach for some inside fun while it rained. Their Rockin Tots hour was perfect for the 4 of us. Cant beat 2 adults and 2 kids for under $30 with buying their socks. Definitely wore out kids out. Not crowded at all with their current COVID program.
I had my 14yo,10yo,6yo&1yo boys there & they loved it! So much to do and wore them out, lol. I even got a nice massage on the massage chair.
Crazy fun place with so much to do! Socks only $2, bright green frog socks! Super clean, great munchies. Great staff, friendly and helpful. Lockers available so you can keep your pocket stuff and shoes safe!
Very friendly staff and they have hand sanitizer in all stations. Our daughter loved the early toddler time. We got a membership so we can bring her often ️
Blaring pop music so loud you cant communicate with someone 6 feet away ...its small children in there ...their competition plays kid and kid friendly music...one parent came in and stayed 30 minutes...only 1 customer in there ...who the hell wants ear splitting music ..and kids..
It was fun except out of all the employees, only about 1 was focused on her station. Too many unsupervised kids doing whatever they wanted, employees were just walking around talking to each other. Front door staff was friendly but I dont think we will be back. Such a shame
If your old don’t do it! After going from a high jump and coming to a dead stop on a beam, my back locked up and hurt the rest of my vacation! I looked around and I was the only adult jumping and I guess for a good reason! It’s was fun but very dangerous! There was like 4 kids crying while I was there! One had to be taken out! Good times!
Everybody knows how to treat you with kindness and respect
Always a fun place. My kids love it.
My daughter had the BEST birthday party at Rockin Jump this past weekend. Findley, our event host, was AMAZING. She set up EVERYTHING, every single decoration down to the silverware. She served our food and cake, I was just in awe of this person who did SO MUCH for us and allowed me to enjoy the party. I wish I could hire her for every party I have. The only complaint I have is that the 2 hours allotment for jumping and then the party (90 minutes of jumping and 30 for food/cake/presents) wasn’t enough for the price that we paid for everyone. 30 minutes was not enough time for all the kids to sit down to eat, then have cake AND open presents. But other than that, we had so much fun and cannot wait to come back!
Very cool for the kids. They had a blast, and i did just watching them too.
We went here for a party. It seemed very unorganized and overbooked. They didnt have a room until 1.5 hours into the party so we had nowhere to put our stuff and no drinks for sweaty thirsty kids. The trampoline parts were good.
Great membership price!
We had a great time on a rainy day. They offer an under 6 time which is so nice for the little kids. The staff is very helpful and will come back on another rainy day.
So much fun for the whole family. We have waited so long to have an indoor trampoline park! The employees are so nice. There is a rock climbing wall that is no extra cost. Included in admission. There are also massage chairs for any adult not interested in all of the physical activity.
Great time for the kids and depending on the day and promo price isnt bad. Only problem is 2 hours is more than enough time. You can only jump around for so long before the kids are bored and want to do something different... Again great place, but for a short time, about as long as a movie...
Small inside (they are using an old Office Depot building) and pricey but nice atmosphere... not sure I could recommend this one. So much money for just one hour and there’s so little to do.Let’s just say that if I were to go again it would have to be because they were offering a deal or something and nothing else was happening in town...
Family FriendlyFood and drinksSafe EnvironmentCool dealsBirthday PackagesFair Pricing
Everything was going well until my girls wanted to climb the wall and there was no attendant for at least 20 minutes or more. I get that every employee needs a lunch break but to not be fully staffed on a Saturday so that ppl can get the full benefits of the money being spent for several kids plus socks, is unexpectable. I was not the only patron upset by this.
Went to a Chamber of Commerce function. Incredibly friendly staff. Very clean facility. Highly recommend
Party rooms are crazy priced! But if you just pay for the kids you have its fun.
It was alright. My toddler, 2.5 yr at the time, didnt seem to enjoy it. Probably will give it another try when he gets older.
They don’t have special pricing for toddlers. $17 dollars for an hour as anyone else including adults. Only two activities they can use.
Kids loved this place...
Excellent. Great place for friends and family.
Had a great time with my 3 year old. I have always loved trampolines and this allows all ages to enjoy! The morning Tot Jump time was perfect and only $10 for me and my mini! Highly, highly reccomend!
This was a birthday event...mid Saturday afternoon youll be up against older teens among little ones. The party itself was nice..the person assisting was doing her job...not very personable. When it came to paying at the end there was a very long line with 3 at the register...suggestion is that the party people should have a way to pay and go.
My 3 yr old and I had a blast!! We went in the morning during toddler time. It wasnt that busy so we were able to do everything. The young lady who greeted us was exceptional! Great with the kids and very helpful. I will definitely be coming back.
The place was nice and clean. Lakaisha F. was so sweet and helpful. My kids had the best time! Thanks for adding more fun to our vacation!
My son really liked this place. The reason I gave 4 stars is that they made my family wait in line for over 10 min. knowing that they were at capacity. We bought tickets because they told us to come back in 30min. By buying tickets then was the only way we were guaranteed a spot to jump later that day. Couldve had someone going through the line and explaining the situation before my kids got super excited and then I tell them we cant jump now, in fact, we have to leave for 30min.
Its very friendly and a safe place for kids to socialise and get off screen time and use muscles and cardio.
Fun place! A little pricey but it was clean and didn’t smell like feet like a lot of trampoline places - ha. I actually like how they make you buy and wear their socks - probably a contributing factor to the no feet smell My kids loved it so that was the most important thing!
My kids love coming here, but its worse and worse each time we go. Theres not enough staff for the events and the staff thats there are too busy talking to each other to care. I spend more time with kids being bullies and my kids crying about things than watching them enjoy themselves. We frequent at least once a month, but will be finding a different place to enjoy our evenings.
Fun place to burn off energy, run by kids for kids lol, good luck getting to the consession stand before the hr is up
Great for kids but some one busted there nose in pit and they were cleaning with no PPE.
Great place for the kids to run free and have fun
The staff was very kind and attentive towards my children, especially Camille. My kids wouldn’t stop talking about how nice she was. Rockin’ Jump was all around a great trip!
Reasonably priced indoor fun. They have dodge ball, an obstacle course, basketball, a battle beam, a jump arena and rock climbing wall. Of course, theres a snack bar and multiple TVs on different channels facing sofas for the adults to hang out if they arent jumping. My son (7) and daughter (10) loved it.
Really perfect for kids, not too noisy, clean, friendly and price is very affordable compared to other things in the same area
We had a great time. We went for over an hour. I think my 1 1/2 year old and 4 year old would have been entertained for hours! It was very clean and a very safe environment. I was pleased!
Not to my h in it but she had fun
Always a great experience. They added new equipment too. My kids really enjoy coming here. Just make sure on some earlier mornings it’s for kids 6 and under only. I think that’s during the week, but call and check If you aren’t sure.
This is a great place for your kids to have fun and the staff is very friendly.
Great place for kids to get energy out...very chill area for adults
Good place to let kids burn off energy
My son has been going here for 2 years and wr purchase the passes they offer. They now have a membership and Incould not affort to take my son so much without these great offers. I love the staff and when you go alot it feels like family.
Tje best places ever to let your energy out lol
Good place for exercise in jumping. They have climbing wall and small obstacle course. My children didnt survive 2 hours in here. :)
This was really good until we went to the Fun Warehouse, which is a better deal. I took my 4 and 6 year old grandsons for the Rockin Tots. It was only two hours. But that’s more than enough. This is really for older youth. We won’t return until they are a few years older.
Only giving 1 star because 0 isn’t an option. Great place to go if you like having whistles blown at you every 5 seconds. Kids can’t jump with parents, kids can’t take too long to get up out of pits after falling, or after falling on anything. They’ve got employees on power trips & that’s about it. Had a good experience with TWO employees. The lady at the front desk that checked us in, and a young boy at the rock climbing wall. I understand they’ve got to keep kids safe, but there’s no excuse for the staff members behavior today.
Its a very fun place to go spend some time, usually full of younger crowd. Definitely recommend for one time visit at least.
Fun for the kids but expensive
A bit pricey, food is ridiculously overpriced.
Cool spot for the kids and whole family. Stopped here before leaving town so the kids could blow off some extra energy. Polite staff and kid friendly atmosphere. They have a nice food court area. There’s even some awesome massage chairs...beware they beep loudly if you sit in them if you’re not feeding them (money) lol. You are required to purchase their socks but remember to hang onto them for the next time. Will visit again.
Great price... for clean, kid friendly play
Great place !! Good pricing, great staff, SAFE fun for any kind, of any age !!! But, 5-6 years old, at least, to really enjoy. Not for toddlers...
My granddaughter loves this place. Fairly priced for the time you get to jump
Kids love it. Plenty of room for parents to sit and watch.
We loved bouncing here and Dante was a super great employee to us so thanks Dante for making the experience so much fun.
We stopped in on a morning that was too chilly to do anything outside and it was great. We had as much fun as the kids did. (1&1/2, 2&1/2). Lots of room and will more than likely choose a venue such as this around the area we live for our sons next birthday party. Definitely recommend this if youre looking for something to do for an hour or two.
This place was a great stop for our vacation. There was something for all of us to do. We are from Alabama so the prices were significantly higher than our similar places back home but it is still worth a stop. Lockers to put your belongings, massage chairs, and a snack area all make this a plus to add to your trip. They did seem to need more staff to monitor some of the attractions.
Nice clean. Good amount of attractions. Cool obstacle course and fugal stick balance beam.
Fun for the older kids. Smallish - not that many trampolines.
Kids loved it and it will wear them out too thats the best part
Good place to go after dinner
Manager is rude. Didn’t want to redeem an online purchase because I stepped out of line to purchase the online only special. A special that was NOT advertised online as an online only special. It took 15 minutes after I made the purchase for her to finally let my child get socks and a band so he could jump. My child just started jumping so I hope the experience gets better!! I’ll change my review if so....
We arrived at 12:30pm on Tuesday. I immediately noticed that there were few staff members monitoring the play areas. My sons entered the dodge ball court, which was unstaffed. Another child became very aggressive with my son, crossed over the center court and began pelting my son with balls from directly over my son as he lay on the floor. I yelled for the boy to stop and told my kids to leave the court. They played and had fun. But, the incident would have been avoided if there had been a staff present. At about 2pm, I noticed that there were more staff and most areas were being monitored.
Great fun! Offer a variety of trampolines, ninja course, vertical wall, and other activities.
It was very fun I had my grandsons birthday party here he loved it
Great place for kids. They will have a blast for hours!!
Fun place to visit for youth, teens and Adults. Great Fun! Super Great Staff.
Always fun!!