I cant think of any reason that any person would have to leave anything but a five star review here. Ive had some items framed, created, and enhanced here over the years, and have gotten nothing but A+ work and service. Amy and the staff know what theyre doing, run a community-minded and positive business, and I cant recommend them enough!
Amy and her staff are so wonderful to work with. I’ve used their services several times and have always had impeccable service. Last year I came into the shop with several large pieces that needed to be matted for a show in 2 weeks. They took the time to help me pick out all of my colors that would match my artwork best and they were able to get everything beautifully matted in a timely fashion. I HIGHLY recommend their shop.
The whole crew at Frame of Mind is amazing!! Attention to details, suggestions, and always going above and beyond! The quality of the product is top notch! I get tons of compliments on my framed art. They clearly value their customers and their community! Thank you for everything! I’ll send everyone I know!
Amy and her crew always go above and beyond to produce dazzling works of art. I couldnt be happier with the work they have done for me and I applaud their requirement to have both staff and customers wear masks. Its about protecting your fellow humans. Thank you, Frame of Mind crew!
One of my favorite places and folks in town! I have to give a major shout out to Heather, Gallery Manager! Heather you rock! You are always, kind, patient, professional, helpful and just fun️ It’s always a pleasure working with you!Also, I have to say, everyone who has answered my calls at the Store, have also displayed awesome behavior! You have a stellar team Amy! And they have a wonderful leader Lastly, I have several personal Art pieces Framed by FOM, and not only did they bring my Art to life, carefully and meticulously choosing with such expertise of what products would bring a little magic to the piece, they also made it fun! And most importantly they inspired me to create more!!I consider FOM a friend, and definitely my Gallery of choice !
Staff was very friendly, knowledgable, and professional. I really appreciate that they wear mask and ask us patrons to wear them as well not only keeping their staff safe but taking us into consideration too. Really impressed with this local business & I highly recommend them for your framing needs they do beautiful work.
I recently had a custom framing done of three pieces of my late fathers artwork. The attention to detail that Frame of Mind put into it was amazing. I now have it hanging in my office and I am just so happy with the results!
I have had many pictures framed by Frame of Mind. Amy and her staff have always done a great job. I appreciate the work they do and their creativity. Thank you Amy for always doing a great job. I would highly recommend them!
Best frame shop in town. I love their artistry, their attention to detail, and the clear concern they show for every piece they work on- Ive had several peices framed and will do more. I was also thrilled to see that theyre showing respect and care for their employees, their clients, and their entire community. Classy joint.
Amy and crew have always been so great when I’ve gone on. Its been a while but I love their attitudes. Such a great local business. Customer service is always top notch.
Incredibly rude. I’ve been a customer before but I will never go back.Edit: I absolutely did not refuse to wear a mask. I understand the importance of wearing masks and this was not the situation at all -- I hope my clarification when you reached out personally shed some light on the situation.
What a great shop! Innovative, skilled, friendly and very dedicated to their quality of work. Super happy to be a long time customer.
Thank you Frame of Mind for the wonderful work! I sent in several pieces of art and the staff at Frame of Mind quickly came up with beautiful designs. I so appreciate you helping me preserve my precious art work. Additionally, I appreciate that Frame of Mind is taking COVID precautions seriously, putting into place the public health recommendations. THANK YOU! We need leaders to show us how to operate a business during these challenging times, while also taking into account your customers health. Thank you for stepping up and showing us how it is done. You will definitely be seeing me again, behind plexiglass and with a facemask! :)
An absolute circus! My mother ordered me an $150 print from Frame of Mind, for my birthday. My mother is retired and lives an hour and a half out of side of Missoula and I currently reside out of state. When I came to MT to get the birthday print she bought me, we opened the cheaply wrapped picture, only to find it wasn’t the piece she had even ordered. After looking at images online we found that the print in our position was only worth $45. My mother then called the shop and talked with one of their associates and was told that they would promptly be sending the correct order. Two days later the shop called my Mother and demanded she go buy a tube and send the wrong order back to them first, before they sent her what she had already paid for. They also told her that if they did not receive the wrong print within two weeks they we’re going to charge her for their mistake. My mother doesn’t live in a place where cardboard shipping tubes are available and during this pandemic my elderly mother is trying not to leave the house more than necessary. Why should she be the party responsible for purchasing such a tube when she had already paid for an $150 print that they didn’t provide the first time? Very unprofessional conduct on the behalf of the seller and terrible customer service. Never ordering from these people again!As someone who has worked in the art world for nearly a decade, I know an artist is only as good as the gallery selling their work. I hope Mr. Dolack respects his art and his fans, more than these individuals do.(Update) Not only has no apology been submitted (or ever was), now they’re tryIng to paint a 70 year old woman as threatening. It’s very apparent by other rightfully-poor reviews of this establishment that “When in the wrong, blame the customer”. Can one get any more “Karen”? Indeed there won’t be any more business done with amateur Amy and her crew.
This store is fantastic! The owner and the employees are incredibly helpful and knowledgeable about how to best frame your project.
The only frame shop I will recommend!
These people dont even give W-2 forms to their employees. The place has potential but management needs a lot of work. It really is chaotic and a very disrespectful/rude environment behind the curtains. Bad attitudes and tax evasion is just rediculous and easily avoidable.
Frame of mind has a great design team that helped me choose the perfect matting and frame to compliment the art work. They were even able to take the wrinkles out of art. They have a great eye for design and excellent customer service.
Did a fantastic job framing a print at a reasonable price
Amy is fantastic! Her designs really bring artwork to life and are very creative. Frame of Mind takes the time to make sure your art is protected and preserved so that it will last for a long time. Cant recommend this business enough!
They were very helpful in choosing a mat and frame difficult to match because of its unique black and white tone. They are professionals with an artistic eye.
I recently came to Frame of Mind with a last minute gift idea. Amy was amazing and very professional. She had the poster I picked out from her large selection framed and ready in under 24 hours. And it was beautiful. The shop is amazing and the kids really love the kids corner. I will always do my business with her.
Something interesting to see every time Ive visited. Friendly, helpful and knowledgeable staff. Cant imagine getting art framed anywhere else in 100 miles.
Frame of Mind did an excellent job framing two maps for me. They also did it at a very reasonable price. I highly recommend them!
I came to Frame of Mind with a framing challenge, looking for creative solutions--they delivered! Super friendly people, and a pleasant process. I cant wait to see the final results!
Wow! The creativity of this staff is so impressive. They do beautiful, unique, mind blowing work, you wont be disappointed.
Great customer service!
Worth every penny.
Amy was very knowledgeable and helpful, and was able to price-match Michaels for my order of pre-cut mats. She can also get all the mat colors that Michaels has, and her glass is more affordable. I also bought a readymade frame and when I pointed out a nick on it, she really went to town and kept it overnight to touch it up and make sure it looked perfect. Nice informal atmosphere in the store, and she also hosts student art shows in her space. Highly recommended!
Great Customer Service! I loved the atmosphere and the DIY Frame Table.
Good experience