I came to this store to buy some stuff to make jewelry and a young lady named Bianka was a extremely helpful finding all the items i needed. She knew where everything was and even helped me with some designs. Very happy with her help :)

Employee Camila was super helpful and helped me find what I was looking for in the partyarea. Excellent customer service! looking forward to going back :)

It was nice but there was a worker who led us to his register and then instead of ringing up our ONE item, he went to direct the line and basically the four people that were behind us all left before bc we had to wait for him and the other cashiers wouldnt take us.

I Was So Excited To Purchase An “Essex Rolling Cart by Recollections” For My Clothing Business And As Soon As I Got Home My Fiancé Opened The Box And Showed Me Nothing But Dismantled Wooden Boards In The Box. I Should’ve Looked Inside The Box Before I Left The Store Instead Of Doing It While I Was Home. Michaels Craft Store Should Look Into Checking ALL Returns To See If It Can Be Resold Again. I Am So Upset And I Want My Money Back!

What an amazing customer service from Christine! As a matter of fact I will purchase again at this store because of her. She went above & beyond to get my UPS order ready for pick up. Thank you so much Cristine! You are a great asset to Michaels.

Super nice. There was a girl in the lines she help me a lot try to see what a graphite pencil was. She too her time, she went also with me the shekct book aisle. The cashier was very friendly. First time at this Michaels location extremely satisfied

Today I went to the Flagler store to pick up my online order and one of the items I ordered was not in the bag. The lady in the cashier who I believe her name starts with M ( she’s tall, dark hair, spoke Spanish too and I believe was a Supervisor) was super nice, excellent customer service, went above and beyond trying to help me and apologized more than twice for not having the item I ordered (although she was not the one that prepared the order). She helped me get a replacement item and honestly it was even better than the one I had originally purchased. Thank you for your outstanding service!!!

They are having a good sale. I love going to Michaels you can find there everything specially decor stuff

Got everything I needed at a great price

Good abut a lit of be hire than I expectedd

All sorts of arts and crafts supplies which varies from knitting to painting! Overall good experience and left with everything I needed.

20 mint for attention as nd nothing ..back to home

Bad costumer service, Just one cashier, slow service, no air conditioner... a lot the people in line ... COVID-19 is posible in the store

I love it.... If you love crafts, and decorate your home beautifully, if you want to buy materials for your children, and materials to set your creativity free, this is a good place.

Just one of my favorite places to go and find anything for decorative goods ! Home and special projects !

It was the best experience I’ve had at Michael’s. I shopped there on 12/10/19 with my mom for an event we are organizing and we were assisted by a wonderful young gentleman named Michael. He was amazing! Such a creative mind. We couldn’t make a firm decision on things and Michael helped us do that by sharing his vision of our ideas...Michael is kind and excited to help you...

Best place for all your crafty needs. During COVID-19 was great I placed an order online within the hour it was ready they brought it out to my trunk very pleasant very nice with a huge smile on her face even behind the mask I could tell

I was just inside that store and social distance is one thing they dont practice at all, i cant believe the amount of people that were in there.

Great displays for Halloween, amazing!

My daughter and I each had fairly large pieces to frame and were extremely fortunate to be helped by Salome in the store. She was very personable, professional, creative and suggested the perfect mats and frames to enhance the artwork. The finished products are beautiful. She is a credit to her store. Thank you, Salome

I found all the materials I needed at a reasonable price. In and out quickly :)

We love this place for shopping there will be some coupons always which will save you some money. If you don’t remember about the coupon, the staff are very helpful in reminding you about the coupons. Salome (casher) is extremely helpful and kind, her attitude and customer support is just outstanding. We’ll definitely go there again and it’s our first spot for any home Decor shopping.

It was a big line and only one registered was open. I left after 30 minutes waiting

Staff attentive to a point, but not enough personnel. Only 2 registers opened out of 6; wait time a little long; checkout process pretty fast; cashier friendly. Organized and clean store. No public bathroom available. Take advantage of coupons and specials. Parking may not be close to the store due to sharing parking lot with the shopping center.

Found everything I needed, great sales

Good store for decoration and art supplies

Not enough cashiers, should have more specials on their items.

All you need as an artist amateur like myself

Kinda disorganized and expensive

A wonderland for any creative person. They have materials for almost any crafting project you can dream up... and then some. This particular location was very neat and organized. The checkout line seemed long at first but they had several cashiers which was very efficient because the line moved quickly.

The sales are great when you catch them. Ive never had a problem with any purchases from here.

Staff, that day, not so knowledgeable about what is in the store or where it is. But it was clean and organized.

I had an emergency that required some very last minute purchase in the middle of COVId19 and they went above and beyond to help me. Thank you!

Michaels for the holidays is having a great sale on Christmas items, candle s and decorations. Check them out, I was surprised. Recommended.

They barely had any supplies. A little disappointed that i could not ind what i was looking for and had to order if from Amazon.

Great selection. Lots of clearance items.

Nice store...

Very nice store. Nice staff and the parking is very good.

One of my favorite places for my inventions

I placed a pick up in store order online this morning and it’s advertised that I can pick up same day if it’s placed before 5pm. Waited over 5 hours for a pick up confirmation, never got one and when I went to the store they told me they’ve been backed up and I need to wait another day. Very frustrating since I needed the items the same day. Never had to wait this long for any other store. Also had items under the wrong labels/prices and wouldn’t adjust the price for their mistake. Two stars because I was able to find other things I needed.

A lot of waiting time to check out...needs to improve!!

Custom frame guy is overworked and a little difficult. Custom mattes way overpriced!And, chose a smaller matte to cut myself.

I always find more options to my creative needs. I feel safe knowing that this place exist.

All the times I’ve been here the staff is friendly and helpful.

Always great when I go with the wife. She is blessed and I grow in patience.. Lol

Great variety, good prices and fast check out.

My wife loves this Michael store, the staff is always very helpful when finding items and they always have great coupons

The Kendall location is much better then Flagler St.

All ways my son project done here.. the best place ever.

It Carries a variety of crafting supplies. No other stores close by with what crafters need.

Best costumer service!!!

Excellent customer service

Always organized clean and friendly fast service. Worth the drive.

The one in Dallas was not bad, but the one in Miami Lakes, they need to cook better their rice. Being there 3 times and 3 times it was undercooked.

My wife loves it; my wife loves crafts and for the most part she has found what she needs in this location; big parking lot, shopping plaza with plenty of parking; I recommend taking one of the classes offered, my wife did: cake decorating, she loved it

They treated us like unwanted tourist but gladly took our money. I love crafts and shop at Michaels all the time. BUT NOT THIS ONE AGAIN!!! Learn customer service.

Great prices on Black Friday, and very satisfied with my purchase!

This place is a moms hobby store, great for small home projects too!

The best store to find anything and everything to decor your house

Yoi get what you need but its expensive

Always great prices and good specials.

Pretty good selection and friendly staff

Michaels is the best store ever. If your a crafty person or u like art and stuff like that, then Michaels is the perfect place for you.

The staff was very helpful and went out of their way to assist me.

Great fun stuff. I found some really cute picture frames here on sale :)

Found the face/body paint I needed quickly, quick transaction. When I returned one of the items the cashier was initially not able to process the return through some system error, but persevered and found another way to process the return, quickly and efficiently.

Always has what I want and good prices

I tried calling and speaking with a manager so I would have to leave a poor review but it seems like they don’t really care so oh well.My husband went to pick up something I ordered online and was made to wait 30 minutes by a sales representative that told him “give me a minute” but never came back. She left to do something else around the store (he saw her in the front when he left). The man that eventually came out from the back was incredibly rude.It wasn’t like we were returning anything, we bought something online and were just picking it up. It’s not rocket science Michaels. Get it together.

Place had almost everything I needed for art class. I went last week and the supplies I bought are still useful. Thank you Michael’s we’ll be in touch.

Great selection of happy planner supplies

Great location for all your art project needs.

Go shop theres something for family customer service experience....

Expensive, but awesome inventory

If youre into crafts, you know Michaels. This store in particular is big, offering many options and variety. It is extremely organized and the staff is generally friendly and helpful. Michaels is not known to be the most affordable, however, if you do some searching online, you will find coupons that are sure to save you some money. In addition, I noticed that they are now honoring coupons from their competitors which is wonderful news since their #1 competitor often issues coupons for half off your full purchase. A plus with this Michaels is that they have several employees working several cashiers, which helps with a quick check-out, even when there are many customers .

Neat place. Not just crafting supplies. Fair prices.

I love Michaels in general, but this is my favorite location. The staff is always friendly and ready to help. Even if they don’t have something I need, they’ll work to come up with something else or point me to another place.

Good supplies but 2 cashiers for 10 people is not good.

Always it has huge line to pay. Unbelievable! Unacceptable! Because its a wonderful store

Was shopping for some perler bead and painting supply stuff and I asked for help from one of the workers her name is Catalina, she was super helpful and helped find what I needed, lemme say hair was on point too lol, youll find great customer service here, but please ask for help when they arent busy I felt so bad asking but I was assured Im fine lol.

Michaels is always good, with great parking lots. Inside Michael, youll be in another ( quiet) world. Acrylic paint, oil, watercolors, brushes... Anything youll need to be creative.

This store is well organized. Staff are always friendly.

Great variety of crafts and decorations. The staff are very responsive and helpful with any situation.

There are not a wide variety of yarn...

Best craft store ever

Very good distribution and variety

The absolute best craft store in all of South Florida. Probably even the whole United States. You can find everything here! Whether you are working on a new craft project or whether you are looking for Halloween decorations, Christmas lights, even t-shirts and oil painting supplies. Its all here! Parking is close by, large, and easily accessible with lots of handicapped spots. The staff is very helpful and knowledgeable and checkout is quick and easy. Lots of cashiers on registers. Thank you Michaels!!!

Very good place to get all you need to create your project.

Great selection of arts and crafts, tous, decorations, and everything in between. Plenty if parking in the big parking lot. Next to many good stores and restaurants. Prices are a little high, but if you need something, they probably have it. Really nice staff super helpful.

Great selections of items. Friendly staff.

Good when they give you the 40 % off. If you want to buy more things from them try to buy one thing first. Once you have the receipt it says that next purchase will have 40 % off when you show that receipts.

When you need items in a hurry for crafts and school project.

Great for shopping for home, has a variety of products and good prices

My kid loves it here she finds everything she needs

I love this store. It the best place to be when you need something create something. I walk around and it inspires me to taken on so many projects.

Very Helpful and very willing to help me !!!

Always great craft items and sales. However, I just left this Flagler store and all three female employees at the registers were screaming, joking around with other employees further away. Extremely unprofessional, loud, and not al all what is expected from employees at work.

Good stuff affordable prices

@moji_soap

Love this place

Love this place